catalyse ® empowering decision makers © 2014 mosquito management survey july 2014

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CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

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Page 1: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

CATALYSE® empowering decision makers © 2014

Mosquito Management SurveyJuly 2014

Page 2: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contents

2

Strategic Insights 3

The study 6

Quality of life in Waterford 9

Impact of mosquitoes 14

Mosquito Management Plan 21

Page 3: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

Strategic Insights

3

Page 4: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Quality of life in Waterford could be enhanced by addressing concerns about mosquitoes9 in 10 Waterford residents are satisfied with their overall quality of life. However, mosquitoes are causing concern for residents and 1 in 2 feel that reducing mosquitoes in the area is the key to improving their quality of life during the summer months.

“Do something about the mosquitoes, they are really bad, I can't entertain or make use of the outdoors.”

2 in 3 residents feel that mosquitoes are more of a concern in Waterford than other areas adjacent to waterways in Perth.Mosquitoes are having an impact on residents across Waterford3 in 4 feel that mosquitoes have at least a moderate impact on their lives during the summer months. The impact of mosquitoes on residents across Waterford is greatest at dusk and at night.Those living closer to the foreshore are the most likely to also be impacted at dawn and during the day.Residents are taking some action to reduce the impact of mosquitoesThose living closer to the foreshore are more likely to avoid being outdoors, wear insect repellent and loose clothing than those living further away.About half of those most affected by mosquitoes often or always use insect repellent and wear loose protective clothing. There may be opportunity to further encourage those who are impacted by mosquitoes to adopt these behaviours more frequently.

Strategic Insights | concern with mosquitoes in Waterford

4

Page 5: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

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The majority feel that mosquitoes were no worse this summer than the previous summer and about 1 in 3 feel that they were less of a concern. While some residents acknowledge an improvement, they also feel there is more to do.

“The mosquito control hasn't been too bad this year however it could be improved as I live next to a dirty pond.”

About half are satisfied with the City’s Mosquito Management Plan. Dissatisfaction is mainly driven by the perception that the plan is not effective enough.

“Whatever they are doing is notworking or they are not doing enough.”

There is opportunity to continue to educate the community about mosquito management. Generally, Waterford residents are most interested in receiving news and updates about what the City is doing to manage mosquitoes. Those living closer to Waterford foreshore are more interested in statistics such as trends, mosquito numbers, number of traps used and treatments carried out.

Strategic Insights | the Mosquito Management Plan

5

Page 6: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

The study

6

Page 7: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The study

7

In June 2014, the City of South engaged CATALYSE® to conduct a Mosquito Management Survey.

Purpose: to assess Waterford residents’ views on the impact of mosquitoes over the summer and evaluate perceptions

of the City’s Mosquito Management Plan.

Methodology: the survey was conducted by phone with 131 randomly selected residents from the suburb of Waterford.

Interviewing was completed by the ECU Survey Research Centre.

Sampling precision is +/- 7.7% at the 95% confidence interval.

Page 8: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Male

Female

14-17yrs

18-24yrs

25-34yrs

35-44yrs

45-54yrs

55-64yrs

65-74yrs

75 or older

Refused

Closer to foreshore

Further from foreshore

38

62

1.52671755725191

6.87022900763359

3.05343511450382

3.81679389312977

22.1374045801527

30.5343511450382

20.6106870229008

9.9236641221374

1.52671755725191

57.2519083969466

42.7480916030534

Sample profile

8

% of respondents

Closer to Foreshore

Further from foreshore

Page 9: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

Quality of life in Waterford

9

Page 10: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

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Overall satisfaction with the quality of life in Waterford is very high.• 90% are satisfied, including 68% who are delighted

Proximity to the river does appear to have an impact on overall quality of life with residents living closer showing higher dissatisfaction than those living further away.

Q. During the warmer months (say August to April) , overall, how satisfied have you been with your overall quality of life in Waterford? Please give a rating our of 10 where 0 is totally dissatisfied and 10 is totally satisfied.Base. All respondents who gave a valid answer, excludes ‘unsure’ (n=130)

Quality of life in Waterford | overall satisfaction

10

68

22

37

Delighted (8-10)

Satisfied (6-7)

Neutral (5)

Dissatisfied (0-4)

% of respondents Delighted Dissatisfied

Male 70% 6%

Female 68% 8%

18-54 years 64% 2%

55+ years 71% 9%

Closer to foreshore 65% 11%

Further from foreshore 73% 2%

Overall satisfaction with quality of life in Waterford:% of respondents

= significant variance%% = notable variance%%

Page 11: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Quality of life in Waterford | how to improve

11Q. How could your quality of life improve in Waterford over the warmer months?Base. All respondents (n=131)

Reduce Mosquitoes

Provide more trees or shaded areas

Reduce rates

Other

Unsure

None / nothing

53

5

2

8

8

23

% of respondents

% of respondents Reduce mosquitoes

Male 40%

Female 62%

18-54 years 57%

55+ years 54%

Closer to foreshore 64%

Further from foreshore 39%

53% mention reducing mosquitoes as the key to improving quality of life in Waterford over the summer months.Mosquitoes appear to be more of a concern for females and those living closer to the foreshore.

= significant variance%% = notable variance%%

Page 12: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

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“By doing something about the mosquitoes, getting rid of them somehow, I cannot enjoy the outdoors because of the mosquitoes.”

“Doing something about the mosquitoes, they are really bad, I can't entertain or make use of the outdoors.”

“If the impact of mosquitoes would reduce my life would improve.”

“If there was better mosquito control our lives would be improved.”

“The improvement of mosquito control, there are times in summer where it is impossible to sit outside.”

“The mosquitoes drive me crazy in the warmer months - I can't be outside.”

“There is a mosquito problem and that limits outdoor activities.”

“They could control the mosquitoes, because it's really bad even during the day I can't even water the garden, they are like helicopters picking you up and taking you away.”

“They could do something about the mosquitoes, it's pretty bad can't go outside in summer after dark.”

“Less mosquitoes.”

“Better mosquito control.”

“By killing the mosquitoes.”

“Get rid of all the mosquitoes.”

“If we don't have mosquitoes everything would be fine, a lot of mosquito issues.”

“If you could control the mosquitoes more.”

Quality of life in Waterford | how to improve

Working out efficient routesGenerally, residents believe the quality of their lives would be improved if there were less mosquitoes:“

”12

Q. How could your quality of life improve in Waterford over the warmer months?

A full list of verbatim responses is provided in the Appendix

Working out efficient routesThere are residents who are concerned with the level of impact mosquitoes arehaving on their lives, particularly restricting them from spending time outdoors:

Page 13: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

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“By managing the mosquito problem, they have been a nightmare, it's been a real struggle with the council but they are starting to do something.”

“If the council would implement their mosquito management plan, they do not fog when their plan says they will. Countless meetings with some aggression from both asides have resulted in some improvements, but this should not be necessary, they should just implement their

plan.”

“Mosquito control, though it is a lot better than it used to be.”

“The mosquito control hasn't been too bad this year however it could be improved as I live next to a dirty pond.”

“We sometimes have problems with mosquitoes but this year's problem wasn't too bad.”

Quality of life in Waterford | how to improve

Working out efficient routesSome residents feel there has been some improvement, however there is still room to get better:“

13Q. How could your quality of life improve in Waterford over the warmer months?

A full list of verbatim responses is provided in the Appendix

“Better mosquito control by spraying.”

“I would like see less of a mosquito problem. There needs to be more insect spraying to occur during the year.”

“I'd like a bit more mosquito control, by the river and surrounds, being sprayed.”

“It would be much better if they could get rid of the mosquitoes during the warmer months, it would be good if they could spray the mosquitos just when they are breeding.”

“Spray the rivers more to stop the breeding of mosquitoes.”

Working out efficient routesMore spraying is suggested by some residents:

“By monitoring and controlling the mosquito problem, the ponds are also very dirty and need to be controlled.”

“Clean out all the lakes where the ducks are around the park. Never cleaned. Breeding ground for mosquitoes.”

“It could improve by controlling the mosquitoes and cleaning of the ponds during summer they used to do it but I don't believe they do it anymore.”

Working out efficient routesAnd improved cleaning and maintenance of ponds and lakes:

Page 14: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

Impact of mosquitoes

14

Page 15: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

66% feel that mosquitoes are more of a concern in Waterford than other areas adjacent to waterways in Perth.Perceptions are fairly similar across the community, although those living closer to the foreshore are slightly more likely to perceive mosquitoes in Waterford as worse than other areas.

Q. Compared to other areas that are adjacent to waterways in Perth, would you say mosquitoes were les of a concern, about the same as other areas or more of a concern in WaterfordBase. All respondents who gave a valid answer (n=89)

Concern with mosquitoes | compared to other areas

15

8

26

66

Less of a concern in Waterford

About the same as other areas

More of a concern in Waterford

% of respondents

How mosquitoes in Waterford compare to other areas that are adjacent to waterways in Perth:

% of respondentsLess of a

concern in Waterford

More of a concern in Waterford

Male 9% 66%

Female 7% 67%

18-54 years 3% 66%

55+ years 11% 68%

Closer to foreshore 8% 71%

Further from foreshore 8% 61%

= significant variance%% = notable variance%%

Page 16: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Q. To what degree were you impacted by mosquitoes in Waterford over the warmer months, from August to April this year? Would you rate the impact as high, moderate, low or none at all? Q. Using the same scale, how would you rate the impact of mosquitoes in Waterford at the following times of day? Base. All respondents who gave a valid answer (n= varies from 102 to 129)

Impact of mosquitoes

16

Overall

At dawn

During the day

At dusk

At night

3.87596899224806

24.5098039215686

20.1612903225806

4.6875

8.54700854700855

20.9302325581395

29.4117647058824

45.1612903225807

7.8125

11.965811965812

37.984496124031

29.4117647058824

29.8387096774194

25.78125

36.7521367521368

37.2093023255814

16.66666666666674.83870967741

936

61.71875

42.7350427350427

None at all Low Moderate High% respondents

Overall impact of Mosquitoes in the warmer months:

Impact of mosquitoes at different times of day:

75% feel that mosquitoes have had a moderate-high impact on them during the warmer months.• Including 37% who feel mosquitoes have had a high impact

Mosquitoes are having the most impact on Waterford residents at dusk, followed by night time.

Page 17: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Q. To what degree were you impacted by mosquitoes in Waterford over the warmer months, from August to April this year? Would you rate the impact as high, moderate, low or none at all? Q. Using the same scale, how would you rate the impact of mosquitoes in Waterford at the following times of day? Base. All respondents who gave a valid answer (n= varies from 102 to 129)

Impact of mosquitoes | across Waterford

17

% of respondents Overall At dawn During the day At dusk At night

All respondents 75% 46% 35% 88% 79%

Male 65% 41% 26% 88% 75%

Female 81% 49% 40% 87% 82%

18-54 years 74% 44% 35% 91% 78%

55+ years 79% 48% 36% 88% 84%

Closer to foreshore 78% 54% 42% 90% 85%

Further from foreshore 71% 35% 25% 84% 72%

Overall impact of mosquitoes during the summer months is greater among females.The impact of mosquitoes at dawn and during the day is greater among those living closer to the foreshore.

= significant variance%% = notable variance%%

Rating impact as moderate / high:

Page 18: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Q. Please rate your frequency of taking the following actions using a scale of always, often, sometimes, rarely or never. How frequently do you take the following actions to reduce the impact of mosquitoes.Base. All respondents who gave a valid answer (n= varies from 124 to 130)

Actions to reduce impacts

18

Keeping screen doors closed

Avoiding being outdoors at dusk, dawn or night when mosquitoes are most active

Wearing insect repellent when outdoors

Wearing loose protective clothing when mosquitoes are active

11

35

22

17

89

27

25

23

10

14

17

10

8

13

17

30

30

Never Rarely Sometimes Often Always% respondents

Frequency of action to reduce impact of mosquitoes:

Most residents in Waterford take some action to reduce the impact of mosquitoes.There is room to encourage residents to use insect repellent and wear protective clothing more often.

Page 19: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

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Q. Please rate your frequency of taking the following actions using a scale of always, often, sometimes, rarely or never. How frequently do you take the following actions to reduce the impact of mosquitoes.Base. All respondents who gave a valid answer (n= varies from 124 to 130)

Actions to reduce impacts |across Waterford

19

% of respondents Keeping screendoors closed

Avoiding being outdoors

Wearing insectrepellent

Wearing loose protective clothing

Frequency of using action: Often + always Always Often +

always Always Often + always Always Often +

always Always

All respondents 100% 89% 63% 27% 48% 25% 40% 23%Male 100% 84% 57% 26% 43% 16% 32% 15%Female 100% 92% 67% 28% 51% 31% 44% 28%18-54 years 100% 85% 63% 15% 40% 17% 32% 15%55+ years 100% 92% 64% 35% 53% 31% 46% 29%Closer to foreshore 100% 93% 74% 32% 55% 34% 45% 31%Further from foreshore 100% 83% 48% 21% 38% 14% 33% 13%Mosquito impact moderate / high 100% 95% 71% 34% 56% 32% 47% 28%Mosquito impact none / low 100% 71% 38% 7% 23% 6% 17% 10%

= significant variance%% = notable variance%%

Those living closer to the foreshore, those who feel mosquitoes have a greater impact on their lives, females and older residents are more likely to take action to reduce the impact of mosquitoes.While those most affected by mosquitoes are more likely to take action to reduce the impact, only around half often use insect repellant and protective clothing.

Page 20: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

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37% feel that compared to last summer, mosquitoes in Waterford were less of a concern this summer.21% feel that mosquitoes were more a concern this summer. Net Score = 16% less of a concernPerceptions are similar across the Waterford community.

Q. Thinking about the last two summers, would you say mosquitoes in Waterford were less of a concern this summer, about the same this summer or more of a concern this summer?Base. All respondents who gave a valid answer (n=125)

Concern with mosquitoes | compared to last summer

20

37

42

21Less of a concern this summer

About the same this summer

More of a concern this summer

% of respondents

Mosquitoes in Waterford this summer compared to last summer:

Page 21: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

Mosquito Management Plan

21

Page 22: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

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There is room to improve the City’s Mosquito Management Plan.• 77% are familiar enough to rate satisfaction indicating there is opportunity to raise awareness, knowledge and

understanding of the Plan. Overall, 54% are satisfied with the Plan vs 26% dissatisfied.

There is most room to improve perceptions of the plan among males, younger residents and those living closer to the foreshore.

Q. How satisfied have you been with the City of South Perth’s Mosquito Management Program? Please give a rating out of 10, where 0 is totally dissatisfied and 10 is totally satisfied. If unaware of the program you may say unsure.Base. All respondents who gave a valid answer (n=101)

The City’s Mosquito Management Plan | overall satisfaction

22

% of respondents

Overall satisfaction with the City’s Mosquito Management Program:

21

3321

26 Delighted (8-10)

Satisfied (6-7)

Neutral (5)

Dissatisfied (0-4)

% of respondents Delighted Dissatisfied

Male 14% 35%

Female 25% 20%

18-54 years 14% 31%

55+ years 24% 22%

Closer to foreshore 15% 32%

Further from foreshore 29% 17%

= significant variance%% = notable variance%%

Page 23: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The City’s Mosquito Management Plan | reasons for dissatisfaction

23Q. If dissatisfied, what concerns do you have with this program? Base. All respondents who were dissatisfied (0-4) with the program (n=26).

Plan is not effective / not working

Spraying is not frequent enough

Council is not taking the issue seriously

Plan is not being implemented properly

Concerns with chemicals and impact on environment

None / nothing

35

19

19

12

8

8

% of respondents (Base: dissatisfied residents)

26% are dissatisfied with the City’s Mosquito Management Program.

Among these residents,

the main concern is that the program is not effective enough.

Other concerns are that spraying is not frequent enough and the Council

is not taking the issue seriously.

Page 24: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

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“I'm not sure whether it is really working or not.”

“It doesn't seem to be as effective as it could be.”

“It is not working as the mosquitoes are not being controlled.”

“That it is not working. Okay for a week then the mosquitoes are back.”

“The program doesn't seem to be working well for the money they are spending.”

“The reliance on bats is not going to work and that is all you do.”

“Whatever they are doing is not working or they are not doing enough.”

“You are not trying hard enough to get rid of mosquitoes. The helicopter is more directed to Salter Point and not to Clontarf.”

The City’s Mosquito Management Plan | reasons for dissatisfaction

Working out efficient routesThere is a perception among some dissatisfied residents that the plan is not effective enough:

Some suggest more frequent spraying and fogging:

“Lack of frequency with fogging.”

“My concerns are the fact they are spraying but I don't think they are spraying enough.”

“The lack of frequency of spraying, in summer at least once a month.”

24Q. If dissatisfied, what concerns do you have with this program? Base. All respondents who were dissatisfied (0-4) with the program (n=26).

A full list of verbatim responses is provided in the Appendix

Some residents believe that the City / Council is not taking the issue seriously enough:“I have not been happy. I went to a meeting and council did not recognise the problem of mosquitoes.”

“Our council seem to think it's up to us to manage the problem but still want to charge us high rates.”

“The council does not listen to residents. They should be doing more to get rid of the mosquitoes. The area is devalued because of this.”

“The fact there does not seem to be any ongoing management about the program.”

Page 25: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

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Q. The City aims to keep residents up to date and informed about mosquito management. Which of the following types of information would you be interested in receiving?Base. All respondents who gave a valid answer (n=131)

Interest in receiving information

25

News and updates about what the City is doing to manage mosquitoes

Statistics such as trends, mosquito numbers, number of traps used and treatments carried out

Information about how you can eliminate breeding areas in your backyard

Information about how you can protect yourself and your house from mosquitoes

83

68

61

53

15

29

37

45

2

3

2

2

Yes No Unsure

Residents in Waterford are interested in receiving more information, particularly news and updates about what the City is doing to manage mosquitoes.

% respondents

Interest in receiving the following information:

Page 26: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Q. The City aims to keep residents up to date and informed about mosquito management. Which of the following types of information would you be interested in receiving?Base. All respondents who gave a valid answer (n=131)

Interest in receiving information | across Waterford

26

% of respondentsNews and updates

about what the City is doing to manage

mosquitoes

Statistics such as trends, mosquito

numbers, number of traps used and

treatments carried out

Information about how you can eliminate

breeding areas in your backyard

Information about how you can protect

yourself and your house from mosquitoes

All respondents 83% 68% 61% 53%

Male 74% 56% 58% 54%

Female 89% 75% 63% 53%

18-54 years 85% 74% 68% 64%

55+ years 83% 66% 56% 49%

Closer to foreshore 81% 80% 60% 53%

Further from foreshore 86% 52% 63% 54%

= significant variance%% = notable variance%%

Residents across Waterford are interested in receiving news and updates from the City, although females appear to be slightly more interested.Those living closer to the foreshore and females are the most likely to be interested in receiving information about statistics.

Interested in receiving:

Page 27: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

CATALYSE® empowering decision makers © 2014

CATALYSE® Pty LtdABN 20 108 620 855

a: Office 3, 996 Hay Street,Perth WA 6000

p: PO Box 8007,Cloisters Square WA 6850

t: +618 9226 5674f: +618 9226 5676e: [email protected]: catalyse.com.au

Page 28: CATALYSE ® empowering decision makers © 2014 Mosquito Management Survey July 2014

CATALYSE is proud to support Indigenous artists.

“Fireworks” is the exciting work of Yinjaa-Barni Artist, Maudie Jerrold.

Yinjaa-Barni Artists are traditional owners from the Fortescue River region. Their paintings depict the remarkable country of the Pilbara in Western Australia's north-west. The contrasts of the harsh environment with the hidden gorges of cool water, the seeds and flowers bursting out after rain, are moments that belong to the great Creation stories of the Marrga.

Other works may be viewed at the Japingka Gallery in Fremantle [www.japingka.com.au].