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Tender Document for Catering Services at AIIMS, Bhubaneswar 1 | Page Signature of the Bidder Tender for CATERING SERVICES FOR STAFF CANTEEN & PATIENT ATTENDEES CANTEEN AT AIIMS BHUBANESWAR File No. : J-11043(024)/2019/S&P Issue Date : 27/12/2019 Pre Bid Meeting : 07/01/2020 (3:00 PM) Last Date of Submission : 30/01/2020 (11:30 AM) Tender opening date (Technical bid) : 30/01/2020 (03:00 PM) All India Institute of Medical Sciences, Bhubaneswar

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Tender Document for Catering Services at AIIMS, Bhubaneswar

1 | P a g e S i g n a t u r e o f t h e B i d d e r

Tender for

CATERING SERVICES FOR STAFF CANTEEN &

PATIENT ATTENDEES CANTEEN

AT

AIIMS BHUBANESWAR

File No. : J-11043(024)/2019/S&P

Issue Date : 27/12/2019

Pre Bid Meeting : 07/01/2020 (3:00 PM)

Last Date of Submission : 30/01/2020 (11:30 AM)

Tender opening date (Technical

bid)

: 30/01/2020 (03:00 PM)

All India Institute of Medical Sciences,

Bhubaneswar

Tender Document for Catering Services at AIIMS, Bhubaneswar

2 | P a g e S i g n a t u r e o f t h e B i d d e r

Tender for

CATERING SERVICES FOR STAFF & PATIENT ATTENDEES AT

DESIGNATED PLACES 1.0 INTRODUCTION :

1.1 The management of AIIMS, Bhubaneswar shall resort to the process of selection of a catering

contractor to run two (2nos.) of Canteens i.e. (i) Staff Canteen & (2) Patient Attendees Canteen

at two designated places in the Campus of AIIMS, Bhubaneswar. The Tender shall be in two-bid

system as mentioned below. The contract shall be for a period of 2(two) years from the date of

award of contract and extendable upto another 1(one) year on mutually agreeable terms &

conditions. First three months being on trial period and on satisfactory completion of the trial

basis the contract will automatically be extended for one year. On satisfactory performance

extension will be made year to year for a maximum of 3 years. However, in case of any defaults

or negligence under such contract the canteen committee may suggest to the competent

authority to impose fine or penalty against the contractor or termination of the contract finally.

1.2 Persons/parties having at least 1 year’s of experience in running Canteen/ Cafeteria/ Snacks &

Coffee in Government departments, Private/ Public undertakings and renowned educational

institutions including Hotel industries may apply along-with sufficient proof of their experience

with satisfactory performance certificates.

1.3 Tenderers interested in the above mentioned contract are required to submit their Tender documents

in the following manner.

a. Technical bid containing the documents as per the proforma enclosed.

b. Financial bid containing the rates/price in the proforma enclosed

1.4 TENDER FEE, EMD & SECURITY DEPOSIT : The Tender fee of Rs.1,000/- only should be deposited in

shape of Bank Draft of any Nationalized Bank drawn in favour of “AIIMS, Bhubaneswar” if tender papers

are collected from the office. However, the same can be downloaded from the website of AIIMS,

Bhubaneswar free of cost. EMD amounting to Rs.1,00,000/- (Refundable to unsuccessful bidders) in the

form of FDR/BG from a nationalized bank should be furnished with the Technical bid. The period of

acceptance of the bid shall remain valid for a period of 90 days from the date of opening of the Tender.

The successful bidder shall have to deposit security deposit of Rs.2.00 lakh in shape of irrevocable Bank

Guarantee favouring, AIIMS, Bhubaneswar.

1.5 Documents relating to Technical bid and Financial bid should be submitted in two separate envelopes

super scribed as “Technical bid” & “Financial bid”. Both the envelopes should be placed in a third sealed

envelope superscribed as “Tender for Catering Service of Staff & Patient Attendees” and must reach

the SPSO, AIIMS, Bhubaneswar, Patrapada by 30/01/2020. Submission of Technical & Financial Bid in a

single envelop leads to disqualification.

Tender Document for Catering Services at AIIMS, Bhubaneswar

3 | P a g e S i g n a t u r e o f t h e B i d d e r

1.6 The Bidder shall bear all costs associated with the preparation and submission of its bid. AIIMS,

Bhubaneswar will in no case be held responsible or liable for these costs regardless of the conduct or

ouotcome of the bidding process.

1.7 The Bid will be opened on 30/01/2020 at 3:00 PM. Bidder or their authorized representative may like

to remain present at the time of opening of the bid. Names of the parties shortlisted for Financial bid

to be made on the basis of technical bid will be published in the website of AIIMS

(www.aiimsbhubaneswar.edu.in). Tenderers shortlisted for Financial bid may attend the opening of

Financial bid on the Date, Time & Venue as may be notified in the website in due course. Award of the

contract shall be made in due course.

2.0 GENERAL TERMS & CONDITIONS AND ELIGIBILITY CRITERIA FOR PARTICIPATING IN THE

TENDER.

2.1 General Terms & Conditions :

➢ AIIMS, BBSR shall not provide any kitchen or kitchen space to the successful bidder. The

bidders participating in the tender should have authorised base kitchen arrangements

outside which should be within 20 kms from AIIMS, BBSR campus.

➢ The vendors using the kitchens of other institutions/ organizations must have to submit

an authorization letter from the Head of that Institute/ Organization allowing him to

cook food for AIIMS, BBSR.

➢ Minimum 1 (one) year of experience in the food catering business in Govt./ Public/

Private organizations.

➢ Minimum service for 300nos. of plates each for breakfast, lunch & dinner in a single

service. Must have served Breakfast, Lunch, Dinner each 300 pax per day.

➢ Minimum turnover of the bidder should be Rs.1.00 crore during 2018-19.

➢ If felt necessary, members of the Kitchen Committee may visit the site of Kitchen of

eligible bidders for field assessment.

2.2 Two Canteens (Canteen 1 for Staff and Canteen 2 for Attendees of Patients)

Breakfast, Lunch, Evening Snacks & Dinner will be served.

2.2 Canteen Timings (24x7) : The Canteen shall run 24x7 days.

1 Breakfast : 7:00 AM to 9:30 AM

2 Lunch : 01:00 PM to 2:30 PM

3 Afternoon Snacks & Tea : 4:00 PM to 6:00 PM

4 Dinner : 8:00 PM to 10:30 PM

5 Packed Snacks item must be available : 24h x 7

2.3 The contract may be terminated by either party after giving a notice of one month. During

probation period (first three months) a notice of only one week is required to be given by

either side.

2.4 No compensation will be allowed due to fluctuation in the market rates of material and

labour.

Tender Document for Catering Services at AIIMS, Bhubaneswar

4 | P a g e S i g n a t u r e o f t h e B i d d e r

2.5 The tenderer has to deposit a security deposit of Rs.2,00,000.00/- (Rupees two lakh only)

while signing the agreement. Money will be deducted from the amount in case of fine and/or

damage incurred by the contractor to the property of the institute. The rest will be returned

to the contractor after completion of the contract period.

2.6 The Contractor, whose tender is accepted, has to sign the contract within 20 days of issuance

of Work order, failing which the earnest money deposited by him will be liable to be forfeited

and treating the work order as cancelled.

2.7 The successful tenderer shall be required to enter in to an agreement with the institute. The

schedule of quantity and prices filled in by the successful tenderer and the conditions of

contract and the letter of acceptance of the tender shall be a part of the agreement to be

signed. The cost of stamp paper required for the agreement will be borne by the contractor.

2.8 The tenderer is not allowed to make additions/ alterations in the tender paper. Conditional

tenders shall not be accepted. All the pages of the tender document should be signed and

sealed by the bidder.

2.9 The Institute reserves the right to accept or reject any tender without assigning any reason

thereof. The tenders which do not fulfil all or any of the above conditions or incomplete in

any respect shall be liable to be rejected.

2.10 The Bid validity should be given upto 90 days from the date of opening of the Technical Bid.

3.0 GENERAL RULES PERTAINING TO THE DAILY FUNCTIONING OF THE CANTEEN:

3.1 Limited salad will be provided during lunch. It will comprise of lemon and any of the three

(Tomatoes, cucumbers, onions, beetroots, carrots). Mouth freshener (Fennel seeds and sugar) and

Pickle to be provided with every meal.

3.2 Coconut chutney & sambhar will be served with dishes (like idli, uttappam, Vada etc.). Ketchup

has to be provided along with dishes like Samosa, Paratha etc. Seasonal Chutney will also be

served with snacks items. Menu as decided by the authority will be strictly followed.

3.3 Extra items over and above the decided menu may be sold at extra prices if decided by the

Authority in consultation with the caterer.

4.0 BRANDS OF CONSUMABLES PERMISSIBLE IN CANTEEN.

Item Brand

Salt Tata, Annapurna, Nature fresh

Spices M.D.H. Masala, Badshah, Everest, Ruchi, Bharat, Grihasti

Ketchup Maggi, Kissan

Tender Document for Catering Services at AIIMS, Bhubaneswar

5 | P a g e S i g n a t u r e o f t h e B i d d e r

Oil (Sunflower) Sundrop, Godrej, Saffola, Fortune, Dhara

(use of Hydrogenated (vanaspati) oil is prohibited )

Pickle Mother's or Pravin or Priya

Atta Ashirvad, Pillsbury, Annapurna

Papad Lijjat

Butter Amul, Britania, Mother Dairy

Bread Sanchi,Modern, Kwality, Wibs

Cornflakes Kellog’s

Jam Kisan or Maggi

Ghee Sanchi, Amul, Mother Dairy, Britannia, Omfed

Shrikhand Sanchi, Amul

Milk Sanchi, Amul, Mother Dairy (Without Water), Omfed, Pragati

Tea Brook bond, Lipton, Tata, Taaza

Coffee Nescafe

The caterer may use any other FPO approved brands only if permitted by the authority in

writing.

5.0 GENERAL STRUCTURE OF THE CANTEEN MENU AT BOTH PLACES AND AVERAGE NO. OF

PACKS

The following is the general structure of the menu. It is estimated that minimum of 200 nos. of

B/F, 400 nos. of Lunch & 400 nos. of Dinner shall be consumed per day.

Annexure-A

Sn Particulars Quantity

1.0 BREAKFAST & AFTERNOON SNACKS 1.1 Toasted Bread (1 slice – big) Big size

1.2 Butter (1 pkt) 10gms.

1.3 Jam (1 pkt) 10gms.

1.4 Poha (1 Bowl) Cooked 300gms.

1.5 Cornflakes (1 Bowl) dry 50gms. 1.6 Milk (200ml boiled) 200ml.

1.7 Boiled Egg 1piece

1.8 Banana (1no. Medium size) 1no.

1.9 Apple (1no. Medium size) 1no.

1.10 Upma (1 Bowl) 300gms.

1.11 Samosa/ Vada/ Allochup (1no. Fried) 100gm (each)

1.12 Sambar (1 Bowl) + Chutney (2 Tea spoons) 150ml

1.13 Pattis (1no.) standard size and weight 1no.

1.14 Egg omlete (1 egg) 1 egg

1.15 Egg omlete (2 eggs) 2 eggs

1.16 Curd with sugar (1 bowl) 150gms.

1.17 Puri (1pc. 30gms) 30gms

1.18 Ghuguni/ Aloo Matar masala (1 bowl 150gms) 150gms.

1.19 Idli (70gms. Each) 70gms.

1.20 Sugar sachet 10gms.

1.21 Boiled Chhena 50gms.

Tender Document for Catering Services at AIIMS, Bhubaneswar

6 | P a g e S i g n a t u r e o f t h e B i d d e r

2.0 LUNCH & DINNER

2.1 THALI : [Rice Cooked 200gms; Roti 2nos. 100gms; Dal fry (1 bowl – 100gm); Veg. curry (1 bowl – 150gms); Veg fry (1 bowl – 150gms); Dry Salad : Cucumber, Gajar, Onion, Tamato etc. (100gms.); Pickle & Lemon

1 (One) Thali containing [Rice, Roti, Veg. curry, Veg. Fry, Dal fry, Salad, Pickle,

Lemon etc.]

2.2 Roti (1piece 50gms) 1 piece 2.3 Veg Curry (1 bowl, 200gms) 1 Bowl

2.4 Chicken/ Paneer/ Mushroom [1 Bowl, 200gms) 1 Bowl

2.5 Other snacks items like Biscuits, Chocolates, Cold Drinks etc. as approved by the Committee

To be given on MRP

6.0 ASSIGNMENT & SUBLETTING:

6.1 The contractor shall not assign the contract or any part thereof or any benefit or interest

therein or there under without written consent of the Institute. The Contractor shall be

responsible for the acts, defaults and neglects of servants, or workmen.

6.2 The Canteen premises (inside and outside) should not be used for any other purpose except

for running the canteen and that the walls and surroundings of the canteen should not be

used for display of wall posters, writings etc. The contractor is responsible for minor repair

and replacement works with electrical fittings, sanitary items without any expenses to the

Institute. Major structural changes will be taken up by the institute.

6.3 The Contractor should not transfer the management to any other individual or agency. The

manager of the Canteen should be present at the premises and supervise the day-to-day

affairs of the Canteen and shall not give scope for any complaints whatsoever. In case any

such irregularities, the contract may be terminated finally after serving one month’s notice

by the Administration of AIIMS BHUBANESWAR to the Contractor. The notice during the trial

period of probation will be for only one week.

7.0 SCOPE OF CONTRACT

7.1 The contractor shall maintain the quality of preparation of food. Quality oil (Sunflower or

Branded Mustard Oil) is to be used in preparation of meals. The contractor shall maintain

the working hours of Canteen as laid down by the Canteen Committee. The contractor

shall maintain FULL HYGIENIC CONDITIONS in the Canteen, in the storage, and serving of

eatables and in keeping the floor, furniture, utensils, crockery, cutlery neat and clean, so as

to maintain the standards and aesthetic values in the Canteen. Contractor should make

arrangements for visible storage of prepared food the items in hygienic condition. The

garbage, peel-offs etc. should be disposed of as per norms of Bhubaneswar Municipal

Corporation at the cost of the Contractor/ Caterer. If felt necessary, the canteen committee may

take sample of foods served for lab analysis at Govt./ reputed food testing laboratories.

Tender Document for Catering Services at AIIMS, Bhubaneswar

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7.2 The staff and the Caterer will have to be provided uniforms with ID cards by the contractor

during working hours and they will be required to wear the uniforms and cap during working

hours positively. Such persons should be free from contagious disease and maintain proper

wearing of clean garments.

7.3 The contractor shall carry out the work in accordance with this contract and with directives

of Canteen Committee and to the satisfaction of the administration through Canteen

Committee. The Canteen Committee from time to time may issue the further instructions,

detailed directions and explanations which are hereafter collectively referred to as Canteen

Committee’s instructions in regard to the Canteen management.

7.4 The Canteen should run in the name of ‘AIIMS Canteen’’ and no other name should be used.

7.5 The Canteen Committee or its members shall have every right to inspect the Canteen without

any notice and can seal the canteen in case of violation of terms and conditions. The staff of

the canteen shall be the sole staff of the contractor and no relationship of master and servant

shall exist between AIIMS, Bhubaneswar and such staff.

7.6 The Canteen should run 24hrsx7days in a week. The Institute shall however, reserves the

right to revise the timings.

7.7 The canteen Committee has right to terminate the lease by giving one month’s notice if it

feels necessary to do so. In such case, the lessee shall forego a portion/ whole of the

performance guarantee as decided by the committee.

7.8 The decision of the Authority of the Institute with regard to any matters pertaining to the

Canteen shall be final. The Canteen Contractor shall handover charge of all furniture,

fixtures, fittings etc., in good condition to the Institute when the contract is terminated.

7.9 The Canteen Contractor shall pay the cost of damage, if any, caused to the premises, fixture,

fittings etc., during the period of contract. The Canteen Committee may also authorize any

other person to inspect the central canteen.

7.10 The contract will be in force from the date of leasing the Canteen and expire on completion

of contract period and no notice by Institute is necessary and the Canteen Contractor shall

leave the Canteen premises with his employees immediately after completion of the

specified date and shall not re-enter.

7.11 The All India Institute of Medical Sciences (AIIMS) permits the Contractor to utilize water and

electricity and sanitary fittings, kitchen equipment and furniture, for the purpose of carrying

out their obligations under this Agreement. However, any extra requirement to be arranged

by the Vendor/ Contractor.

Tender Document for Catering Services at AIIMS, Bhubaneswar

8 | P a g e S i g n a t u r e o f t h e B i d d e r

7.12 The contractor will be required to pay rent each for Canteen 1 and Canteen 2 towards

license fee. Electric charges will be charged as per actual unit of consumption through a

meter to be installed in the canteen or actual consumption to be calculated as per the

load. The rent will be fixed as per the norms of CPWD.

7.13 The lessee will have to execute contract agreement in the prescribed proforma on non-

Judicial stamp paper worth Rs.100.00.

7.14 The rates for the items quoted by L1 Bidder and accepted by the Canteen Committee itself

shall remain fixed for entire period of contract. The rates for each item that are to be served

at the Canteen are to be displayed and the lessee shall have to serve those items only at the

rates accepted and the quantum fixed. A menu chart accordingly should be displayed at the

Canteen. The rates approved will not be revised during the tender/ lease period without

prior permission of canteen committee.

8.0 CONTRACT DOCUMENTS

8.1 The contract documents are to be taken mutually explanatory of one another and in case of

ambiguities or discrepancies the same shall be explained and clarified by the Institute who

shall thereupon issue to the contractor their interpretation and direction in what manner

the work is to be carried out.

9.0 REMOVAL OF WORKMEN

9.1 The contractor shall employ skilled and experienced persons in running the canteen. No

child labour will be employed by the Contractor in the canteen and the Institute shall be at

liberty to object to and require the Contractor to remove from canteen any person

employed by contractor in running the canteen who in the opinion of the Institute is

unbecoming of being employed in the Institute canteen such persons shall not again be

employed in the canteen without the specific permission of the Canteen Committee.

10.0 COMPLIANCE OF STATUTORY LIABILITIES

10.1 Minimum Wages: The contractor shall ensure that wages paid to his employees confirm to

the provisions of the Minimum Wages Act and other social security like EPF, ESIC etc.

10.2 The contractor shall be totally responsible for all statutory liabilities including those relating

to Weights and Measures and Prevention of Food Adulteration.

10.3 The vendor whose tender will be accepted (hereafter called the contractor) shall have to

deposit Rs.2,00,000/- (Rupees two lakh only) towards Performance Security with the

Institute which shall be refunded after expiry of the contract period plus two months. The

Tender Document for Catering Services at AIIMS, Bhubaneswar

9 | P a g e S i g n a t u r e o f t h e B i d d e r

EMD of Rs.1,00,000/- shall however be refunded on receipt of Performance Security.

11.0 SETTLEMENT OF DISPUTE

11.1 All disputes related to canteen lease, rent, electric bill, management, maintaining hygiene

and abiding rules and regulation framed by canteen committee shall be settled amicably

between AIIMS, BBSR Canteen Committee and the Contractor. If required an Arbitrator

shall be appointed on mutual consent in accordance with Arbitration & Conciliation Act

1996. Any legal dispute if so arise shall be subject to courts of Bhubaneswar jurisdiction

only. The Management of AIIMS, Bhubaneswar reserves the right to cancel the Tenders

without assigning any reason thereto.

12.0 PENALTY CLAUSE

12.1 In case of violation of the following rules, the penalty charges on the Caterer shall be followed.

a. Non-availability of complaint register on the counter/discouraging Staff/ Public/ Visitors from registering complaints a fine of Rs.500/- on every occasion.

b. For single complaints of insects and/or foreign object cooked or found in dish any food items would invite a fine of Rs.500/- on the caterer.

c. For single complaints of unclean utensils in a day would lead to a fine of Rs. 500/- on the caterer. d. If Canteen Committee agrees that certain meal was not cooked properly then a fine of Rs.500/-

would be imposed on the caterer. e. Fine on any discrepancy (personal hygiene of workers, misbehaviour by workers etc.) will lead to

fine of Rs.500/- on caterer for every instance.

f. Absence of the proprietor or his representative in the Canteen Meeting on prior information will attract a fine of Rs. 2,000/- on caterer.

g. In case it is found that if three such fines do not have any effect in abiding by the terms and conditions mentioned in the contract, the contract may be terminated finally after serving fifteen days notice by the Administration of AIIMS BHUBANESWAR to the Contractor. The notice during the trial period will be only one week.

h. Using of brands not mentioned in the contract without prior permission and adulteration shall invoke a hefty fine as decided by the Canteen Committee.

i. Severity of hygiene failure shall be assessed and decided by the Canteen committee and fined appropriately. In case of gross failure/negligence a severe penalty will be imposed.

I undertake to serve the items mentioned above at 5.0 maintaining the quantum indicated therein. Branded oil and spices only to be used for the preparation of meals and other food items. I have read all the clauses of the Tender document and undertake to be abided by the same.

Date: SIGNATURE OF APPLICANT

Note : However, the detail menu per day per week will be decided by the authority on discussion with the

vendor.

Tender Document for Catering Services at AIIMS, Bhubaneswar

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PROFORMA FOR THE TECHNICAL BID (In separate sealed cover “Superscribed as “Technical Bid”)

(Part-A & Part-B to be strictly provided by the Bidders or else the bid will not be considered for

evaluation)

Part – A

1 Name of the Catering Agency

2 Constitution of catering Agency : Proprietorship firm/ Partnership firm/ Ltd. Company (Copy of incorporation Certificate R.C. to be enclosed)

3 Contact person with designation:(i.e. Sole proprietor/ Partner /Director) with dedicated contract no.

4 Bank details

5 EMD (FDR/BG) details

6 Contact address

7 Contact Nos. (Land line, Cell Nos., Fax etc.)

8 Email

9 Major establishments where catering services are provided

Copy of Certificates/ Works orders to be produced with period of services

10 A notarial declaration that the firm has not been black listed by any Organisation or prematurely terminated from the contract. A notarial declaration that there is no criminal case pending or continuing with police or any court of law.

11 A declaration stating any details of arbitration pending or concluded

12 i. Firms registered with NSIC are exempted from

submission of EMD (subject to the financial limits

indicated in the NSIC certificate).

Attested copy of NSIC

Registration Certificate

ii. Whether the firm is a registered firm under MSEs

or SSI. MSME bidders are to mention UAM (Udyog

Aadhar Memorandum) number issued by MSME.

Attested copy of MSE/ SSI

Registration Certificate.

Signature of the Proprietor or Authorized Representative

Date:_________________

Name of the Signatory : ____________________________

Place :_____________________________

Designation :_____________________________

Tender Document for Catering Services at AIIMS, Bhubaneswar

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Part-B

Documents to be provided with the Technical Bid

a Two References from the previously/currently served organizations.

b Xerox copy of the following documents duly attested by the proprietor

c Last Income tax Returns i.e. for 2018-19

d GST No. & PAN No. (With copies)

e Food, Catering licence from appropriate authority

f Labour Licence

g Municipal Licence/ Trade License

h PF/ESIC information

i Balance Sheet – for 2018-19 duly certified by C.A. with Annual turnover certificates. Bidders

less than minimum Rs.1.00 Cr turnover in 2018-19 financial year shall be disqualified.

j Partnership Deed in case of partnership and Memorandum & Articles of Association in case of

company.

k Work orders from other Organizations and satisfactory running/ completion certificates giving duration of services. The No. of B/F, Lunch, Dinner per day should also be mentioned in the experience certificate. Experience will be counted on actual serving basis.

l A notarial declaration stating that in case of any contamination of food due to any negligence and carelessness the action will be taken as per the decision of the competent authority.

m Proof of Own Kitchen Set up or Authorised Kitchen Set-up to be submitted.

o Undertaking at Annexure-B

Date : Signature of the Proprietor/ Firm/ Authorised Signatory

Address : _________________________________________

_________________________________________

Tender Document for Catering Services at AIIMS, Bhubaneswar

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13.0 TENDER EVALUATION :

The committee will have thorough analysis on the various aspects during evaluation and select the L1 bidder which is binding and final.

Technical Evaluation for Staff & Attendee Canteen at AIIMS, Bhubaneswar Technical Criteria and weightage matrix : Total Marks =100

Sn Criteria Marks Marking Parameters

1

Total years of experience in the field of Catering Services (Determined from years of incorporation) Firms less than 1 years’ experience will not be considered. 20

1-3 yrs. - 4

>3 to 4 yrs - 8 marks

>4 upto 5 yrs - 12 marks

>5 upto 6 yrs. - 18 marks

>6 yrs – 20 marks

2

Total Annual Turnover in the Business of providing Food & Beverage services (determined from last year's balance sheet [2018-19] and CA’s Report) 25

1.0 Cr to 2.00 Cr - 5 marks

>2 cr to 3.00 Cr - 10 marks

>3.00 cr to 4 cr - 15 marks

>4.00 cr to 5.00 cr - 20 marks

>5.00 cr - 25 marks

3

Total number of Breakfast, Lunch, Dinner (each category) served per day (to be determined from the certificates issued by the organizations where the bidder is providing catering services (25 marks) 25

300 to 400 each - 5 marks

400 to 500 each - 10 marks

500 to 600 each - 15 marks

600 to 700 each - 20 marks

>700 - 25 marks

4

Work experience Certificate from Govt. organizatons/ Reputed Private organizations 10

1-2 years – 2 marks

2-3 years – 4 marks

3-4 yrs – 6 marks

> 4 years - 10 marks

5

Site Visit by the Committee members (To be arranged by the bidders) 20

The Committee will verify the following parameters and assign marks :

• Food quality & taste

• Cleanliness & hygienic condition of the kitchen, service area, dining etc.

• Food storage facility, Kitchen equipment

• Garbage disposal, Exhaust system etc.

(The vendor should arrange for the site visit within 2 days of information by email from AIIMS, BBSR. Non compliance to the mail/ no site visit will award 0 marks in the category at Sn. 5)

Note : Bidders claiming number of years of experience in food and catering industry must submit experience letters & IT returns. The Balance sheets and certified report of turnover from the CA and all other relevant documents must be given for necessary evaluation under the table above. Evaluation : 70% weightage shall be given in the Technical Evaluation & 30% weightage shall be given in the Financial evaluation.

Tender Document for Catering Services at AIIMS, Bhubaneswar

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Evaluation (70% Technical weightage + 30% Financial weightage) : A. Technical : Total marks obtained x 70% will be the Technical marks. (Example : Bidder scoring 80 his technical score will be 80x70% = 56) B. Financial : All the individual prices quoted by the bidder will be added and that will be treated as QUOTED PRICE. The Lowest QUOTED PRICE shall be given 30 (full marks). Likewise the scores of all the qualified bidders shall be derived from the formulae [L1 Price/ Quoted Price x 30]

Example : Bidders Quoted Prices let (Total :x = 110, y = 120, z = 130). So L1 price will be 110 and

the score of x will be 30. Then the other 2 Financial scores of the bidders will be : 110/120 x 30 &

110/130 x 30 i.e. 27.5 & 25.38 respectively.

The Bidder meeting the minimum eligibility criteria and with the highest marks (i.e. the total of technical evaluation marks and financial evaluation marks) shall be deemed as the successful Bidder and shall be considered eligible L1 Bidder for further process. If there will be a tie between two bidders, the highest income tax paid in the current financial year 2018-19 by the bidder will be treated as the successful bidder.

Tender Document for Catering Services at AIIMS, Bhubaneswar

14 | P a g e S i g n a t u r e o f t h e B i d d e r

Annexure-B

Name of the Tender : Catering services for Staff canteen and Patient Attendees Canteen at AIIMS,

Bhubaneswar.

Undertaking

(To be executed on Rs.10/- Non-judicial Stamp paper duly attested by Notary Public)

I ……………………………………………………………………………… S/o ………………………………………………………………….. . . . ….. Resident of ……………………………………………………………………………………………………………………………………… . . . ……………………………………………………………………………………………………………………… .

Do solemnly pledg and affirm that,

1. I am the Proprietor/ Partner/ Director/ authorized signatory of M/s __________________ __ _ _ _ _ _ _ _ _____________________________________.

2. No police case and/ or case by CBI/FEMA/Income Tax/ Sales Tax authorities/ Arbitration are pending against the Proprietor/ Partner/ Director of the Firm/ Company (Agency) and also against the firm/ company. (Indicate any convictions if any against the above person or firm/ company).

3. The Proprietor/ Partner/ Director of the firm/ company (agency) and also the firm/ company has never been blacklisted by any Government authority/ organization.

4. I/We have not quoted the price higher than previously supplied to any Govt. Institute/ Organization/ reputed Private organization in recent past and also declare that in case of any contamination of food due to any negligence and carelessness, action as deemed fit may be taken by the competent authority of AIIMS, Bhubaneswar.

Signature

(Name) Seal of the participating Bidder Company

Affirmation/ Verification by Notary Public

Tender Document for Catering Services at AIIMS, Bhubaneswar

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Proforma for Financial Bid (In separate sealed cover II superscribed as “Financial Bid”)

Sn Particulars Quantity Rate (Rs.) including taxes

1.0 BREAKFAST & AFTERNOON SNACKS

1.1 Bread (1 slice – 30gms) 30gms.

1.2 Butter (1 pkt) 10gms. 1.3 Jam (1 pkt) 10gms.

1.4 Poha (1 Bowl) Cooked 300gms.

1.5 Cornflakes (1 Bowl) dry 50gms.

1.6 Milk (200ml boiled) 200ml.

1.7 Boiled Egg 1piece

1.8 Banana (1no. Medium size) 1no.

1.9 Apple (1no. Medium size) 1no.

1.10 Upma (1 Bowl) 300gms.

1.11 Samosa/ Vada/ Allochup (1no. Fried) 100gm (each) 1.12 Sambar (1 Bowl) + Chutney (2 Tea spoons) 150ml

1.13 Pettis (1no. 100gm) 100gm

1.14 Egg omlete (1 egg) 1 egg

1.15 Egg omlete (2 eggs) 2 eggs

1.16 Curd with sugar (1 bowl) 150gms. 1.17 Puri (1pc. 30gms) 30gms

1.18 Ghuguni/ Aloo Matar masala (1 bowl 150gms) 150gms.

1.19 Idli (70gms. Each) 70gms.

1.20 Sugar Sachet 10gms. 1.21 Boiled Chhena 50gms.

2.0 LUNCH & DINNER

2.1 AIIMS THALI : [Rice Cooked 200gms; Roti 2nos. 100gms; Dal fry (1 bowl – 100gm); Veg. curry (1 bowl – 150gms); Veg fry (1 bowl – 150gms); Dry Salad : Cucumber, Gajar, Onion, Tamato etc. (100gms.); Pickle & Lemon

1 (One) Thali containing [Rice, Roti, Veg. curry, Veg. Fry, Dal fry,

Salad, Pickle, Lemon etc.]

2.2 Roti (1piece 50gms) 1 piece

2.3 Veg Curry (1 bowl, 200gms) 1 Bowl

2.4 Chicken/ Paneer/ Mushroom [1 Bowl, 200gms) 1 Bowl

2.5 Other snacks items like Biscuits, Chocolates, Cold Drinks etc. as approved by the Committee

To be given on market price

Not to be quoted

Total : Note : Total Price of the above will be calculated and taken into account for evaluation of L1. The vender

must put the rates against each item mandatorily otherwise it will be technically rejected)

We have read the contract document in detail and agree to abided by the terms and condition mentioned

therein.

Signature of the Proprietor or Authorized Representative Seal

Date:_________________ Name of the Signatory : _____________________________

Place:_________________ Designation : ______________________________Stamp: