ccel agent training_manual_presentation

36
several internationally recognized Certificates and siness Management, Trade, Hospitality at to can rec d work in Canada by taking with FITT, PMI, AH&LA, TIA, the Canadian College of English Language stu y in the Canadian College Vancouver Hospitality Op oma Co-op. The International Business anagement m at Canadian College is designed to help the dent lid foundation in traditional business topics with a g dset, the greatest asset and most critical skill in Bu y. The Canadian College International Trade Diplom duals with the practical sills they 2011 Agent Trainin today’s marketplace. Programs at Canadian Colleg of courses 2011 Agent Training Manual long-term c ploma diploma options, which are internationally re et professional industry standards. The IT Diprogram nadiancollege.com has been designed with hthe ski

Upload: jeremy-clark

Post on 10-Nov-2014

561 views

Category:

Education


2 download

DESCRIPTION

 

TRANSCRIPT

Page 1: Ccel agent training_manual_presentation

The Canadian College (which is located in the heart of Vancouver) offers several internationally recognized Certificates and Diplomas in Business Management, Trade, Hospitality at to can receive paid

paid work in Canada by taking with FITT, PMI, AH&LA, CISCO, CompTIA, the Canadian College of English Language students can study in the Canadian College Vancouver Hospitality Operations Diploma Co-op. The International Business anagement Diploma

program at Canadian College is designed to help the dent develop a solid foundation in traditional business topics with a global

mindset, the greatest asset and most critical skill in Business today. The Canadian College International Trade Diploma equips

individuals with the practical sills they 2011 Agent Training Manual in the today’s marketplace. Programs at Canadian College offers a range of courses 2011 Agent Training Manual long-term certificate and diploma diploma options, which are internationally recognized to meet professional industry standards. The IT Diprogram has ww.

canadiancollege.com has been designed with hthe skills and abilities that employers are looking The Canadian College (which is

located in the heart of Vancouver) offers several internationally recognized

Page 2: Ccel agent training_manual_presentation

CCEL Facts .

Average Mix● 30% European & Latin American, 30% Asian

(7% Japanese) 30% Middle Eastern, (10% from 20+ other Countries)

Building● Large private college in Downtown Vancouver● Unique and open classrooms,● Capacity of 400 students.

Operation● Established in 1991.

Page 3: Ccel agent training_manual_presentation

CCEL Facts Staff & Teachers

● 15 staff + 25-30 teachers (some of the languages covered: Spanish, Portuguese, Italian, French, Japanese, Korean, Chinese, Arabic, Polish, Russian, German, Turkish, etc)

Pathways

Page 4: Ccel agent training_manual_presentation

CCEL Campus

● Located one block from famous Robson st.

● On Campus Student Restaurant “eh! restaurant”.

● 30 computers & Free High speed wireless internet.

● Beautiful rooftop garden patio on 5th floor.

● CCEL Student Residence in walking distance.

● Nearby Coffee/Light Snack Shops; Convenience Stores; Indoor Gym/Sports Facilities; Restaurants; Drug Store; Gift Shops; Park; Beaches; Excellent Hotels etc.

Page 5: Ccel agent training_manual_presentation

CCEL Selling Features

● 20 years of operation, over 30,000 student graduates

● Paid and Unpaid Co-op (BEWS)

● Immigration Pathway

● Industry Experienced Instructors

● Competitively priced programs

● University of Alberta Pathway

● Small Classes

● Excellent Nationality Mix

Page 6: Ccel agent training_manual_presentation

CCEL Selling Features

● 8 Full time Student Services Staff

● On Site Advising (Immigration, Visa, Study Career Planning)

● On Campus Job Placement Service

● On Campus employment (eh! Restaurant & residence)

Page 7: Ccel agent training_manual_presentation

Level Pathway Chart

Page 8: Ccel agent training_manual_presentation

Intensive EnglishStart any Monday

Selling Features● Possibility for student to move up every month

● Teacher Evaluations at the end of every month

● 80% Mandatory Attendance

● Multiple class options for each English Level

● Language Canada Certified Teachers

● Student can change their elective classes every week

Page 9: Ccel agent training_manual_presentation

Pre-EAP Pathway Program10 Weeks

Selling Features● Lower level Academic English

● Focused on Writing Preparation for Exam Classes

● Pathway to Exam Preparation Courses, College and University

Page 10: Ccel agent training_manual_presentation

EAP (UofA) Pathway Program .

18 weeks

Selling Features● High Level Academic

English

● Seamless pathway to the University of Alberta

● No TOEFL, IELTS

Page 11: Ccel agent training_manual_presentation

University of Alberta (UofA) .

Selling Features

● 18 faculties | 5 campuses

● 37,000 students

● 2,531 full-time international students from 130 countries

● 200 undergraduate programs

● 400 research laboratories

● $1.1 billion USD in new building construction

● 170 graduate programs

Page 12: Ccel agent training_manual_presentation

Selling Features● external research funding of 350

million USD

● 295 international linkages and exchanges in 51 countries

● founded in 1908

● canada’s 2nd largest research library system

University of Alberta (UofA) .

Page 13: Ccel agent training_manual_presentation

Thompson Rivers University (TRU) Selling Features

● 70 undergraduate programs

● 6399 full time undergraduates

● 7685 part time undergraduates

● MBA and Master of Education programs

● Safe, comfortable setting in smaller city

● Tuition: $6900 per semester

● Residence cost: CDN$1,205 - $3,775/semester, plus CDN$295 security deposit

Page 14: Ccel agent training_manual_presentation

Thompson Rivers University (TRU) .

Selling Features● Most popular majors are Arts,

Business, Nursing, Science and Tourism

● Co-operative education: A

variety of co-op options in arts, business, computer science/technology, science and tourism

● Internships available in journalism, nursing and respiratory therapy

Page 15: Ccel agent training_manual_presentation

Emily Carr UniversitySelling Features

● 1,828 Full Time Students

● 242 International Students

● 2,993 Continuing Studies Students

● 172 Faculty (both continuing + sessional)

Page 16: Ccel agent training_manual_presentation

University of Lethbridge (UofL)Selling Features

● Affordable tuition rates for outstanding programs offered by award-winning faculty.

● Friendly and safe university and community.

● Access to advanced technology and state-of-the-art facilities.

● You can work during your studies and apply to work in Canada for up to three years after graduation.

● Most popular majors are accounting, Finance, General Management, Kinesiology and Psychology

Page 17: Ccel agent training_manual_presentation

University of Lethbridge (UofL)Selling Features

● Small class sizes with some classes with fewer than 10 people

● 6726 full time undergraduates, 772 part time undergraduates

● Tuition: $5806 per semester

● Residence cost $1102 – $1904 per semester

Page 18: Ccel agent training_manual_presentation

Private English TutoringStart any day, for any length of time

Selling Features● Private lessons are tailor-made to suit the

needs of students, registrations can be for any number of hours and any length of time.

● All instructors are university graduates with specialized ESL teacher training and overseas experience.

Page 19: Ccel agent training_manual_presentation

Study and Work in Canada (BEWS)Starts 1st Monday of every month

Selling Features● Paid, Unpaid Work

● Guaranteed 3 interviews

● C30 Work permit for whole program

● Help with work permit applications

● Job Placement Office

● Job Ready Curriculum

● Opportunity for on campus employment

Page 20: Ccel agent training_manual_presentation

Study and Work in Canada (BEWS)

Page 21: Ccel agent training_manual_presentation

Work Preparation PackageSkills Learnt

● Barista skills / ● Bar service skills

● Customer service skills

● The Serving It Right (SIR) Certificate

Schedule● Working English (AM Class – 8 weeks)

● Hospitality Service Training (HST – PM Class for 4 weeks)

● Career Preparation Program (CPP – PM Class for 4 weeks)

● Optional Internship at ‘eh!’ Restaurant (2 weeks)

Page 22: Ccel agent training_manual_presentation

Work Preparation PackageStudy Plan

Page 23: Ccel agent training_manual_presentation

Exam Preparation (FCE, CAE, TOEFL, and IELTS)Start any Monday

Selling Features● Fast track to University

● On Campus Practice Exams

● Flexible Schedule

● Help with exam registration

Page 24: Ccel agent training_manual_presentation

TESOL Diploma12 weeks

Selling Features● Maple Ridge School District #42 is a public

school registered by Ministry of Education of BC.

● Students will get reference letters from the teachers at Maple Ridge School District #42.

● The students are able to acquire a great practical experience directly at one of BC public schools.

● TKT exam preparation. Shedule

Page 25: Ccel agent training_manual_presentation

Business English Certificate8 or 12 weeks, Start any Monday

Selling Features● Great for Young Professionals

● Introduction to Business

Page 26: Ccel agent training_manual_presentation

Executive EnglishStart any Monday (Length depends on level)

Selling Features● Minimum age is 25 years

● Same Price as Intensive English

● Professional Curriculum

Popular Custom Schedules

Page 27: Ccel agent training_manual_presentation

Student Residence

Selling Features● On Robson Street

● Free Breakfast and Lunch is served at eh! restaurant from Monday to Friday if you prepay for 3+ months.

● Walking Distance to the College

● On site Manager

● Fully Furnished

Page 28: Ccel agent training_manual_presentation

Student Residence

Amenities● High Speed Wireless Internet

● Cable TV

● Fully equipped Kitchen

● Laundry Room

● Bright Spacious Rooms

● Downtown Vancouver, next to Stanley Park

● Shopping & restaurants within walking distance

● Monthly stays available

Page 29: Ccel agent training_manual_presentation

Homestay .

Selling Features

● Lunch is served at eh! Restaurant

● On Campus Homestay Coordinator eh! Restaurant

● Lunch is served on campus at eh! Restaurant from Monday to Friday. Students have the option of having a hot or cold lunch.

● www.ehrestaurant.com

Page 30: Ccel agent training_manual_presentation

Activity Program .

Sample Prices

● Whistler $55, 4 day Rocky Mountain Tour $325

Details● Each week there is a tourism, sport, and

educational activity.● Every week there is a free activity, one that is

under $10, and some that cost more money.

Page 31: Ccel agent training_manual_presentation

Promotional Material .

Page 32: Ccel agent training_manual_presentation

Application Process

Application Form● Online or PDF

● www.canada-english.com

Fees● Send fees by wire transfer, certified cheque,

Visa card

Letter of Acceptance● Upon receipt of the fees CCEL will send a letter

of Acceptance.

● All bank charges in your country are to be covered by the agent or by the student.

Page 33: Ccel agent training_manual_presentation

Application Process

Homestay Airport Pickup● Full payment of funds must be received before

Homestay is arranged

● Airport pickup is organized ten days in advance of the student’s course starting date.

Student Residence● Student should book a room in the residence

prior to arrival in Vancouver.

Page 34: Ccel agent training_manual_presentation

BEWS C-30 Visa Information

Working as a Coop student/ internship1. Apply for Student visa with C-30 Work Visa

Exemption2. Receive Student Entry Visa and fly to

Vancouver3. Arrive in Vancouver airport and receive Study

Permit

● If the student does not receive the C-30 work Permit, show the visa office the acceptance letter with the C-30 request and ask the officer if they can receive it. If the officer says “no” then inform the staff at CCEL to apply for the work permit at a later date.

Page 35: Ccel agent training_manual_presentation

Sample Certificate

Page 36: Ccel agent training_manual_presentation

Thank you

Canadian College of English Language#450-1050 Alberni St. Vancouver, BC, V6E 1A3, Canada Phone: 604.688.9366 Fax: 604.688.9322

Michelle Ronback (Academic Director)[email protected]

Wes Hawrysh (Career Services)[email protected]

Michelle Hoppener (Accommodation Coordinator)[email protected]

Beck Lamb (Student Services Coordinator)[email protected]