ccna voip chapter 5 640-461 show

CHAPTER 5Managing Endpoints and End Users with CME and CCP

Creating VLANs on a Switch:

Switch>Switch#config tSwitch(config)#vlan 99Switch(config-vlan)#name MANAGEMENTSwitch(config-vlan)#vlan 999Switch(config-vlan)#name NATIVESwitch(config-vlan)#vlan 10Switch(config-vlan)#name DATASwitch(config-vlan)#vlan 20Switch(config-vlan)#name VOICE

Configure Switch Access Interfaces:

Put interface into access mode Assign data vlan to port (if necessary) Assign voice vlan to port Enable portfast for proper DHCP operation

Switch(config-vlan)#interface range fa0/2-4Switch(config-if-range)#switchport mode accessSwitch(config-if-range)#switchport access vlan 10Switch(config-if-range)#switchport voice vlan 20Switch(config-if-range)#spanning-tree portfast

Configure Switch Trunk Interfaces:

Choose trunking encapsulation (ISL, IEEE 802.1q) Enable trunking mode Assign native vlan to trunk

Switch(config-if-range)#int fa0/1Switch(config-if)#switchport trunk encapsulation dot1qSwitch(config-if)#switchport mode trunkSwitch(config-if)#switchport trunk native vlan 999

Configure Switch Management:

Create management interface Assign an IP address to interface Assign a default-gateway for switch

Switch(config-if)#interface vlan 99Switch(config-if)#ip address 9.9.9.1 255.255.255.0Switch(config-if)#no shutSwitch(config-if)#exitSwitch(config)#ip default-gateway 9.9.9.254Switch(config)#end

Configure Router Management for Network Access:

Name router Create user with privilege 15 Enable HTTP (secure and normal) Configure remote access (VTY Line)

Router>enaRouter#config tRouter(config)#host VOICE_ROUTERVOICE_ROUTER(config)#username admin privilege 15 secret ciscoVOICE_ROUTER(config)#ip http serverVOICE_ROUTER(config)#ip http secure-serverVOICE_ROUTER(config)#ip http authentication localVOICE_ROUTER(config)#line vty 0 4VOICE_ROUTER(config-line)#login localVOICE_ROUTER(config-line)#transport input telnet ssh

Configure Router Interfaces and Sub-Interfaces:

VOICE_ROUTER(config-line)#int g0/0VOICE_ROUTER(config-if)#no shutVOICE_ROUTER(config-if)#interface g0/0.99VOICE_ROUTER(config-subif)#description MANAGEMENTVOICE_ROUTER(config-subif)#encapsulation dot1Q 99VOICE_ROUTER(config-subif)#ip address 9.9.9.254 255.255.255.0VOICE_ROUTER(config-subif)#interface g0/0.10VOICE_ROUTER(config-subif)#description DATAVOICE_ROUTER(config-subif)#encapsulation dot1q 10VOICE_ROUTER(config-subif)#ip address 10.10.0.254 255.255.255.0VOICE_ROUTER(config-subif)#interface g0/0.20VOICE_ROUTER(config-subif)#description VOICEVOICE_ROUTER(config-subif)#encapsulation dot1q 20VOICE_ROUTER(config-subif)#ip address 10.20.0.254 255.255.255.0VOICE_ROUTER(config-subif)#interface g0/0.999VOICE_ROUTER(config-subif)#description NATIVEVOICE_ROUTER(config-subif)#encapsulation dot1q 999 native

Configure firmware load in CME for each phone model:

A firmware load for each model phone in the network must be specified

VOICE_ROUTER(config)#tftp-server flash:/phone/7940-7960/P00308000500.bin alias P00308000500.binVOICE_ROUTER(config)#tftp-server flash:/phone/7940-7960/P00308000500.loads alias P00308000500.loadsVOICE_ROUTER(config)#tftp-server flash:/phone/7940-7960/P00308000500.sb2 alias P00308000500.sb2VOICE_ROUTER(config)#tftp-server flash:/phone/7940-7960/P00308000500.sbn alias P00308000500.sbnVOICE_ROUTER(config)#telephony-serviceVOICE_ROUTER(config-telephony)#load 7960-7940 P00308000500

CME, UCME Base Configuration:

IP Source address Max-DN (Directory numbers) Max-Ephones (Physical phones)

VOICE_ROUTER(config)#telephony-serviceVOICE_ROUTER(config-telephony)#ip source-address 1.1.1.1 port 2000 VOICE_ROUTER(config-telephony)#max-ephones 15 VOICE_ROUTER(config-telephony)#max-dn 30

Ephone-DN Configuration

The Ephone-DN is a logical phone to be associated with a physical phone Single-line ephone-dn:In single-line mode the ephone is only able to make or receive one call at a time. Dual-line ephone-dn:In dual-line mode the ephone is able to handle two simultaneous calls at a time Do not exceed maximum number of ephones as specified in the max-dn value under telephony-service Can be configured for Direct Inward Dialing (DID)VOICE_ROUTER(config)#ephone-dn 1VOICE_ROUTER(config-ephone-dn)#number 5000VOICE_ROUTER(config-ephone-dn)#ephone-dn 2 dual-lineVOICE_ROUTER(config-ephone-dn)#number 5001 secondary 8255001

Configure an Ephone:

Needed information! MAC address: On the box of the Cisco IP phone A sticker attached to the back of the IP phone From the settings menu of the IP phone Configure ephone-dns associated with the buttons Button one (1) is the ephone extension primary line

VOICE_ROUTER(config)#ephone 1VOICE_ROUTER(config-ephone)#mac-address 0014.1c48.e71aVOICE_ROUTER(config-ephone)#button 1:1 2:2VOICE_ROUTER(config-ephone)#ephone 2VOICE_ROUTER(config-ephone)#mac-address 0014.12ef.2d4bVOICE_ROUTER(config-ephone)#button 1:2 2:1


The separator used in the button command can influence the function : (1:1) Normal ring b (1b1) Call waiting beep, no ring f (1f1) Feature ring m (1m1) Monitor mode o (1o1) Overlay line (no call waiting) c (1c1) Overlay line (with call waiting) x (1x1) Overlay expansion / rollover s (1s1) Silent ring w (1w1) Watch mode


Example 1: IP Phone 1 Line 1: directory number 1010 (normal ring) Line 2: directory number 1015 (feature ring) IP Phone 2 Line 1: directory number 1011 (normal ring) Line 2: directory number 1015 (feature ring) IP Phone 3 (receptionist) Line 1: directory number 1012 (normal ring) Line 2: directory number 1010 (monitor phone 1 status) Line 3: directory number 1011 (monitor phone 2 status) Line 4: directory number 1015 (feature ring)

Configure an Ephone Example 1:

Router(config)#ephone-dn 10 dual-lineRouter(config-ephone-dn)#number 1010Router(config-ephone-dn)#ephone-dn 11 dual-lineRouter(config-ephone-dn)#number 1011Router(config-ephone-dn)#ephone-dn 12 dual-lineRouter(config-ephone-dn)#number 1012Router(config-ephone-dn)#ephone-dn 13 dual-lineRouter(config-ephone-dn)#number 1015Router(config-ephone-dn)#ephone 5Router(config-ephone)#mac-address 00a0.932a.b34cRouter(config-ephone)#button 1:10 2f13Router(config-ephone)#ephone 6Router(config-ephone)#mac-address 00a0.aa25.431b Router(config-ephone)#button 1:11 2f13Router(config-ephone)#ephone 7Router(config-ephone)#mac-address 00a0.a819.90a1Router(config-ephone)#button 1:12 2m10 3m11 4f13


Example 2: Configure a shared line with two ephones One extension Limits intercom functionConfigure an Ephone Example 2:

Router(config)#ephone-dn 10 dual-lineRouter(config-ephone-dn)#number 1010Router(config-ephone-dn)#ephone 8Router(config-ephone)#button 1:10Router(config-ephone)#restartRouter(config-ephone)#ephone 9Router(config-ephone)#button 1:10Router(config-ephone)#restart


Example 3: Configure multiple lines with a shared internal number Can be used for a phone support group with one external number


Router(config)#ephone-dn 10 dual-lineRouter(config-ephone-dn)#number 1010Router(config-ephone-dn)#ephone-dn 11 dual-lineRouter(config-ephone-dn)#number 1010Router(config-ephone-dn)#ephone 8Router(config-ephone)#button 1:10Router(config-ephone)#restartRouter(config-ephone)#ephone 9Router(config-ephone)#button 1:10Router(config-ephone)#restart


Example 4: Configure multiple lines with a shared internal number Phones must ring in a specific order rather then all at once If first phone is in use the second phone will ring Use the hunt group procedure Huntstop eliminates a second call to the same number from going to call-waiting


Router(config)#ephone-dn 10 dual-lineRouter(config-ephone-dn)#number 1010Router(config-ephone-dn)#preference 0Router(config-ephone-dn)#huntstop channelRouter(config-ephone-dn)#no huntstopRouter(config-ephone-dn)#ephone-dn 11 dual-lineRouter(config-ephone-dn)#number 1010Router(config-ephone-dn)#huntstop channelRouter(config-ephone-dn)#preference 1


Example 5: Use overlays so one phone does not get all the calls first Use o as a separator for overlay with no call waiting Use c as a separator for call waiting Use x as a separator for rollover to other lines on the Cisco IP phone


Router(config)#ephone-dn 10Router(config-ephone-dn)#number 1010Router(config-ephone-dn)#preference 0Router(config-ephone-dn)#no huntstopRouter(config-ephone-dn)#ephone-dn 11Router(config-ephone-dn)#number 1010Router(config-ephone-dn)#preference 1Router(config-ephone-dn)#ephone 8Router(config-ephone)#button 1o10,11Router(config-ephone)#ephone 9Router(config-ephone)#button 1o10,11Router(config-ephone)#telephony-serviceRouter(config-telephony)#restart all


Example 6: Allow button two (2) to be an overflow for button one (1)Configure an Ephone Example 6:

Router(config)#ephone 9Router(config-ephone)#button 1c10,11Router(config-ephone)#button 2x1Router(config-ephone)#restart


Put it all together!Configure an Ephone:

Router(config)#ephone-dn 10Router(config-ephone-dn)#number 1010Router(config-ephone-dn)#preference 0Router(config-ephone-dn)#huntstop channelRouter(config-ephone-dn)#no huntstopRouter(config-ephone-dn)#ephone-dn 11Router(config-ephone-dn)#number 1010Router(config-ephone-dn)#preference 1Router(config-ephone-dn)#huntstop channelRouter(config-ephone-dn)#no huntstopRouter(config-ephone-dn)#ephone-dn 12

Configure an Ephone continued:

Router(config-ephone)#button 1o10,11,12,13,14Router(config-ephone)#button 2x1Router(config-ephone)#ephone 9Router(config-ephone)#button 1o10,11,12,13,14Router(config-ephone)#button 2x1Router(config-ephone)#ephone 10Router(config-ephone)#button 1o10,11,12,13,14Router(config-ephone)#button 2x1Router(config-ephone)#ephone 11Router(config-ephone)#button 1o10,11,12,13,14Router(config-ephone)#button 2x1Router(config-ephone)#ephone 12Router(config-ephone)#button 1o10,11,12,13,14Router(config-ephone)#button 2x1Router(config-ephone)#telephony-serviceRouter(config-telephony)#restart all

Troubleshoot an Ephone configuration:

Router#debug tftp events Router#show telephony-service Router#show run | include tftp-server Router#debug ephone register Router#show ephone Router#show ephone attempted-registrations


Auto assign: Distributes specific numbers (ephone-dn) to specific types of phones Distributes a number (ephone-dn) to a requesting phone Example 7: IP Phone model Cisco 7940 Assign ephone-dns twenty (20) through twenty-four (24) IP Phone model Cisco 7960 Assign ephone-dns twenty-five (25) through thirty (30) IP Phone of any additional model or make Assign ephone-dns thirty-one (31) through thirty-nine (39)


Router(config)#telephony-serviceRouter(config-telephony)#auto assign 20 to 24 type 7940Router(config-telephony)#auto assign 25 to 30 type 7960Router(config-telephony)#auto assign 31 to 39

Configure an Ephone Verify Example 7:

Router#show running-config.ephone 1 device-security-mode none mac-address 0019.D122.DCF3 type CIPC button 1:31ephone 2 device-security-mode none mac-address 0014.6A16.C2DA type 7940 button 1:20ephone 3 device-security-mode none mac-address 0014.1C48.E6D1 type 7960 button 1:25


Additional Configuration Parameters: Rebooting IP phones Phone Language Settings Date and Time Format System Message

Commands:

Restart Phone line changes Speed dial changes Reset DHCP scope changes Date and time changes Firmware changes Locale changes Changes to button (services, messages, directories) URLs Voicemail number changes


Phone Language Settings: User Locale Network LocaleRouter(config)#telephony-serviceRouter(config-telephony)#user-locale ?

user locale index 0 to 4 (0 is default) DEGermany DKDenmark ESSpain FRFrance ITItaly,,,,,,

Router(config-telephony)#user-locale FR

Router(config)#telephony-serviceRouter(config-telephony)#network-locale ?

network locale index 0 to 4 (0 is default) ATAustria CACanada CHSwitzerland DEGermany ESSpain,,,,,,

Router(config-telephony)#network-locale FRConfigure an Ephone:

Phone Language Settings: User Locale Network Locale


Phone Language Settings: Multiple Locale SupportRouter(config)#telephony-serviceRouter(config-telephony)#user-locale 1 FRRouter(config-telephony)#user-locale 2 NORouter(config-telephony)#network-locale 1 FRRouter(config-telephony)#network-locale 2 NORouter(config-telephony)#ephone-template 1Router(config-ephone-template)#user-locale 1 Router(config-ephone-template)#network-locale 1Router(config-ephone-template)#ephone-template 2Router(config-ephone-template)#user-locale 2Router(config-ephone-template)#network-locale 2Router(config-ephone-template)#ephone 2Router(config-ephone)#ephone-template 1


Date and Time Settings: Date Format Time FormatRouter(config)#telephony-serviceRouter(config-telephony)#date-format ? dd-mm-yySet date to dd-mm-yy format mm-dd-yySet date to mm-dd-yy format yy-dd-mmSet date to yy-dd-mm format yy-mm-ddSet date to yy-mm-dd format

Router(config-telephony)#date-format mm-dd-yyRouter(config-telephony)#time-format ? 12Set time to 12Hrs (AM/PM) format 24Set time to 24Hrs format

Router(config-telephony)#time-format 12


System message: Text FormatRouter(config)#telephony-serviceRouter(config-telephony)#system message Dont Worry Be Happy

Use CCP to configure a phone system:

Verify Router Configuration:

VOICE_ROUTER#sh telephony-serviceCONFIG (Version=7.1)=====================Version 7.1Cisco Unified Communications Manager ExpressFor on-line documentation please see:http://www.cisco.com/en/US/products/sw/voicesw/ps4625/tsd_products_support_series_home.htmlip source-address 1.1.1.1 port 2000ip qos dscp: ef (the MS 6 bits, 46, in ToS, 0xB8) for media cs3 (the MS 6 bits, 24, in ToS, 0x60) for signal af41 (the MS 6 bits, 34, in ToS, 0x88) for video default (the MS 6 bits, 0, in ToS, 0x0) for serviceservice directed-pickup

Verify Router Configuration continued:

no auto-reg-ephonemax-ephones 15max-dn 4max-conferences 8 gain -6dspfarm units 0dspfarm transcode sessions 0conference softwareprivacyno privacy-on-holdhunt-group report delay 1 hourshunt-group logout DNDmax-redirect 5cnf-file location: system:cnf-file option: PER-PHONE-TYPE


network-locale[0] US (This is the default network locale for this box)network-locale[1] USnetwork-locale[2] USnetwork-locale[3] USnetwork-locale[4] USuser-locale[0] US (This is the default user locale for this box)user-locale[1] USuser-locale[2] USuser-locale[3] USuser-locale[4] USsrst mode auto-provision is OFFsrst ephone template is 0srst dn template is 0


srst dn line-mode singletime-format 12date-format mm-dd-yytimezone 0 Greenwich Standard Timesecondary-dialtone 9no transfer-pattern is configured, transfer is restricted to local SCCP phones only.keepalive 30 auxiliary 30timeout interdigit 10timeout busy 10timeout ringing 180timeout transfer-recall 0timeout ringin-callerid 8timeout night-service-bell 12caller-id name-only: enable


web admin system name admin secret 5 $1$5TzL$kdRXNh1I03NuICc9GbVhb.web admin customer name Customeredit DN through Web: disabled.edit TIME through web: disabled.Log (table parameters): max-size: 150 retain-timer: 15create cnf-files version-stamp Jan 01 2002 00:00:00transfer-system full-consulttransfer-digit-collect new-calllocal directory service: enabled.Extension-assigner tag-type ephone-tag.

VOICE_ROUTER#


VOICE_ROUTER# sh ephone

ephone-1[0] Mac:001E.7A26.C706 TCP socket:[-1] activeLine:0 whisperLine:0 DECEASEDmediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:8IP:10.20.0.1 52957 Telecaster 7940 keepalive 28 max_line 2 available_line 2button 1: dn 2 number 5001 CH1 DOWN CH2 DOWNbutton 2: dn 3 number 5003 CH1 DOWN CH2 DOWNPreferred Codec: g711ulawUsername: TonyRashid


ephone-2[1] Mac:6C50.4DDA.950B TCP socket:[-1] activeLine:0 whisperLine:0 DECEASEDmediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:0IP:10.10.0.2 51778 7962 keepalive 0 max_line 6 available_line 0button 1: dn 1 number 5000 CH1 DOWN CH2 DOWNbutton 2: dn 3 number 5003 CH1 DOWN CH2 DOWNPreferred Codec: g711ulawUsername: JohnMowry

VOICE_ROUTER#


VOICE_ROUTER#sh run

telephony-service no auto-reg-ephone max-ephones 15 max-dn 4 ip source-address 1.1.1.1 port 2000 max-redirect 5 max-conferences 8 gain -6 web admin system name admin secret 5 $1$5TzL$kdRXNh1I03NuICc9GbVhb. transfer-system full-consult secondary-dialtone 9 create cnf-files version-stamp Jan 01 2002 00:00:00


ephone-dn 2 dual-line number 5001 secondary 8255001 label Tony Rashid name Tony Rashid!!ephone-dn 3 dual-line number 5003 secondary 8255003 label Reception description Reception Phone name Tony Rashid


ephone 1 mac-address 001E.7A26.C706 username "TonyRashid" type 7940 button 1:2 2:3!!!ephone 2 mac-address 6C50.4DDA.950B username "JohnMowry" type 7962 button 1:1 2:3

End of Chapter 5

ccna voip chapter 5 640-461 show

Documents

interface vlan

switchport voice vlan

switchport access vlan

necessary assign voice

host voice

switchport trunk native

ip address

access mode assign data