cdq good practice award 2019: submission data …...in europe customer proximity –global plants...
TRANSCRIPT
CDQ Good Practice Award 2019: Submission “Data Management in all Data Areas”Corporate Data Management
Cologne, December 4th, 2019
Three divisions – automotive OEM, Automotive Aftermarket and Industrial
Schaeffler at a glance
Automotive OEM | Systems Automotive Aftermarket | Segments Industrial | Sector Clusters
12/5/2019 CDQ Good Practice Award 2019: Data Management in all Data Areas
Chassis Systems
Engine Systems
Services
Heavy CommercialVehicles
Tractors & AgriculturalVehicles
Passenger Cars Light CommercialVehicles
Wind RawMaterials
Aerospace Railway
Offroad TwoWheelers
PowerTransmission
IndustrialAutomation
Hybrid and Electrical Drive Systems
Transmission Systems
2
In Europe
Customer proximity – global plants and R&D centers
Schaeffler at a glance
12/5/2019 CDQ Good Practice Award 2019: Data Management in all Data Areas
1 The regions represent the regional structure of the Schaeffler Group Number of plants in brackets * 2 plants Automotive, 1 plant Industrial
Germany
Bühl
Eltmann
Erlangen
Gunzenhausen
Herzogenaurach
Hirschaid
Höchstadt (2)
Homburg (3)*
Ingolstadt
Kaltennordheim
Lahr
Luckenwalde
Morbach
Nürnberg
Schweinfurt (2)
Steinhagen
Suhl
Unna
Wuppertal
Austria
Berndorf-St. Veit
France
Calais
Chevilly
Haguenau (2)
United Kingdom
Llanelli
Sheffield
Italy
Momo
Portugal
Caldas da Rainha
Spain
Elgoibar
Hungary
Debrecen
Szombathely
Romania
Braşov
Slovakia
KysuckéNové Mesto
Skalica
Czech Republic
Lanškroun
Svitavy
Regions1 Europe Americas Greater China Asia/Pacific
R&D centers 12 5 1 2
Plants 44 14 8 5
Automotive 32 10 6 4
Industrial 12 4 2 1
1
Stratford (2)
1Canada
USA
Cheraw (2)
Danbury
Fort Mill (2)
Joplin
Spartanburg
Troy
Wooster
Mexiko
Puebla
Irapuato
Ulyanovsk
Russia
Ansan
Changwon
Jeonju
South Korea
Yokohama
Japan
Anting
Nanjing
Suzhou
Taicang (4)
Yinchuan (2)
China
Brazil
Sorocaba (2)
South Africa
Port Elizabeth
India
Hosur
Pune
Vadodara
Savli
Biên Hòa City
Vietnam
Chonburi
Thailand
3
We view E-Mobility, Industry 4.0 and Digitalization as key opportunities for the future
Strategy “Mobility for tomorrow”
12/5/2019 CDQ Good Practice Award 2019: Data Management in all Data Areas
Digitalization
• Digitalization of internal processes and equipment to improve productivity
Digital Platform
Products & Services
Machines& Processes
Analyses& Simulation
User Experience &
Customer Value
Big Data Data Model
Advanced business models
Customer
Digital Agenda
E-Mobility
• Expertise in engine, transmission and chassis form the basis for ideal E-Mobility system solutions
Industry 4.0
• We combine existing technologies with new intelligent components – from sensor to cloud
4
Where data management is located at Schaeffler
Data management @ Schaeffler
12/5/2019 CDQ Good Practice Award 2019: Data Management in all Data Areas 5
Finance & IT
Executive Board Member Finance & IT
Corp. Information Technology (CIO)
Corporate Data Management
Data Management Methods
Material Master & Product Data
Business Partner
Identity & Access Management
Ro
llou
t D
M in
al
l are
as
Overview initiative
2019-12-04 CDQ Good Practice Award 2019: Data Management in all Data Areas 7
Project goal: Implement structured data management at the whole Schaeffler Group
Unstructured data management
• Many departments take care about data • Uncoordinated actions lead to double effort• Mainly SAP based – other systems
are often not taken into account
Structured data management
• Focused on master data management• Fully implemented data governance
according to CDQ reference model
Increase the share of structured data management to support Schaeffler strategy “Mobility for tomorrow”
2017
2018
Overview
Create domaindescriptionsfor the data domains
Our journey with data management in all Schaeffler data areas
CDQ Good Practice Award 2019: Data Management in all Data Areas
1
Definition ofdata domains andnomination of data domainmanagers
20182017
Training of the data domain managers
8
4
12/5/2019
Assessments and optimization of prioritized data domains
5
3
2
Developmentof themethodology forstructured datamanagement
6
Data modelcreation
2019
unstructureddata mgmt.
structureddata mgmt.
unstructureddata mgmt.
structureddata mgmt.
Overview
2019-12-04 CDQ Good Practice Award 2019: Data Management in all Data Areas 9
Results were achieved concerning data excellence, innovation and business value
3 training modules
developed
12 trainings conducted170+ participants trained
Collaboration with IT architecture,
BPM, InfoSec,digitalization office
Toolset for data architecture and data cataloging
Optimizations indata domains
Schaeffler Management Handbook: processes & procedures redesigned
Data Management Methods developed
Domains described
47 domains defined andnominated
Data modelling
Data culture: data essentials
Data Management
in all
Data Areas
Overview
Data quality KPIs developed, quality circles established
Data Excellence
12/5/2019 CDQ Good Practice Award 2019: Data Management in all Data Areas 11
Data excellence #1: Examples for data quality
Example 1: Data quality in data domain “Product & Materialaster Data”
• The DQ KPI “DQ Delivery Chain” helped to avoid issues within the Supply Chain
Example 2: Data quality in data domain “Product & Material Data”
• Structured data quality circles in 71 production plants
• 31 DQ indicators were implemented in the plant
Data quality KPI „DQ Delivery Chain“
Data excellence
Key success factors • Worldwide measuring and transparency • Utilization of internal / external audit• Audit force to take measures
Key success factors• Culture of open collaboration with regular meetings• Yearly plant workshops for quality analysis with
measurement discussion and training• Data Quality Awards
12/5/2019 CDQ Good Practice Award 2019: Data Management in all Data Areas 12
Data excellence #2: Examples for compliance & security
Information Security classification ofdata is drivenfrom two directions
Data model as global repository for thisinformation
Process managers& data managerscollaborate
Process 1 Process 2
Datadomain A
Data domain B
ProcessManager 1
Data DomainManager A
Data DomainManager B
ProcessManager 2
Data 2
From direction"process"
Fromdirection
"data"
1
2
Infor-mation
Data 3
Data 1
Data 2
Data excellence
ConfidentialityIntegrity ...
12/5/2019 CDQ Good Practice Award 2019: Data Management in all Data Areas 13
Data excellence #3: Examples for data culture
Data culture asimportant part ofdata strategy
Data essentials help 90.000 employees to handle datain the right way
Data excellence
2019-12-04 CDQ Good Practice Award 2019: Data Management in all Data Areas
Results summary: Data excellence
Data excellence
14
Innovation
16
Innovation #1: Integrated implementation approach of data management
CustomerEcosystem
IT Systems
Products & Services
People Processes EquipmentOrganization
Business Models
Strategy & Steering
Analytics
Data
Data Organization
Data MgmtProcesses &
Roles
Data People
Data MgmtSystems
Data Stores
Data Ecosystem
Customer Data
Data Model
12/5/2019 CDQ Good Practice Award 2019: Data Management in all Data Areas
Sensor Data, Machine D.
Data in / asProduct
Innovation
12/5/2019 CDQ Good Practice Award 2019: Data Management in all Data Areas
Innovation #2: Holistic data scope and nomination of 47 data domains in the Schaeffler organization
Innovation
Data Domains
care aboutall data
types
17
Data CatalogData Catalog
12/5/2019 CDQ Good Practice Award 2019: Data Management in all Data Areas 18
Innovation #3: Data Catalog and Data Models as Provider of Business Value and Speed
Data Models
Schaeffler Data Platform
Function, Division, Region
change, approve, inform
Innovation
…
12/5/2019 CDQ Good Practice Award 2019: Data Management in all Data Areas 19
Innovation #3: Data catalog and data models as provider of business value and speed
Let Pepper explain…
Innovation
2019-12-04 CDQ Good Practice Award 2019: Data Management in all Data Areas 20
Results summary: Innovation
Business value
12/5/2019 CDQ Good Practice Award 2019: Data Management in all Data Areas 22
Results: Overview of business value
Collaboration
Availability Process reliability
Processspeed
Customer satisfaction
New businessmodels
Processefficiency
Projectenablement
Business Value of Data Management in All Data Areas
Cost efficiency
Datasecurity
Transparency
Business value
Complaints
Business value #1: Cost efficiency by sharing data and through utilization in many domains
2312/5/2019
Data sharing of
business partners
Derived cost savings
Corporate data league
17
m
emb
ers
Business Value
CDQ Good Practice Award 2019: Data Management in all Data Areas
I use data in my processes or in
analytics!
Data User
12/5/2019 CDQ Good Practice Award 2019: Data Management in all Data Areas 24
Business value #3: Efficient collaboration thanks to an implemented data network
Data ContentResponsible
Data Maintainer
Corporate DataManagement
Data Domain Manager
Data Coordinator
I support the Data Domain manager
in his tasks!
I am responsiblefor the data
content!
Round Table
Business value
I control and monitor the data management
of my domain!
I maintain and edit data!
I am responsible for controlling and monitoring
the corporate-wide data management network!
12/5/2019 CDQ Good Practice Award 2019: Data Management in all Data Areas 25
Business value #4: Transparency and project enablement through well defined domains
Business value
Data Domain Data Domain ManagerMasterplanning Data Heike Pees-Huschka - SP/HZA-ILC
Description of the data domain, (Typical content and, if possible, data objects)
Sho
rt p
rofi
le
Delivery
Container
Charge
Warehousing / retrieval / rearrangement processes within the warehouse
Production order
Order type
Production order paper
KBK box accompanying card
Handling unit
Handling unit type
Internal purchase requisition
Internal order
Inventory data / inventory documents
Warehouse order
Warehouse structure
Warehouse number
Warehouse type
Warehouse location
Warehouse location type
Sensitive DataPersonal data: Personal data is included (e.g. feedback) , these are contact data (internal
communication data), which facilitate simplified processing conditions.
Particularly sensitive or critical data include: All personal and financial data is confidential. The same applies to data on
ordered, delivered and produced goods.
Monitoring / controlling data
Stocks
Error costs
Performance-KPIs
Planned order
Ressources (e.g. tugger train, timetables, stations)
Feedback data
Piece of rework, good rework, committee reworking,
Productive times / not-productive times (failure key)
Transportation order
Link of production order to drawing
BOM
Inspection plan
Work schedule
Incoming goods
The Data Domain is responsible for the data in the area of master planning in the plants and is responsible for the associated logistical data. This includes the data fromthe integrated planning, procurement and production of the products.
The following data objects are included, among others:
Find valid, detailed information on data?
12/5/2019 CDQ Good Practice Award 2019: Data Management in all Data Areas 26
Not long time ago, in a Company not far, far away.…
Find the responsible person? Identify the risks?
SOME MASTERDATA
OTHERDATA TYPES SOME MASTER
DATA
OTHERDATA TYPES SOME MASTER
DATA
OTHERDATA TYPES
R&D
Product structure is created & used by:
Requirements Mgmt.
Design & Development
Systems Engineering
Validation
…
Business value #5: Integrated product data model enables PEP projects and product quality
Business value
27
Production & SCM
Product structure is used by:
Industrial Engineering
Master Planning / Shop Floor
Purchasing
Quality
e.g. Hybrid and Electrical Drive Systems
Integrated product data model
CDQ Good Practice Award 2019: Data Management in all Data Areas12/5/2019
12/5/2019 CDQ Good Practice Award 2019: Data Management in all Data Areas 28
Summary: The project has fostered data excellence, business value and innovation
Data Management in all data areas
InnovationData
excellence
Businessvalue
Summary