celebrating 30 years - mallee family care - home · celebrating 30 years the thirtieth birthday...

Celebrating 30 Years

2009 Annual Report 2010 Community Calendar


‘Remember, if you ever need a helping hand, you’ll find one at the end of your arm...

As you get older you will discover that you have two hands. One for helping yourself

and the other for helping others’

Full copies of the Strategic Plan can be obtained from the offices of Mallee Family Care.

Mallee Family Care Inc.Registered Office 122 Ninth Street Mildura Vic 3500ABN 32 085 588 656 ISO 9001:2000www.chances for children.com.auwww.port2portcycling.com

www.malleefamilycare.com.au

...towards stronger more caring communities

vision

Promote excellence in the delivery of services, research and advocacy that enrich lives

& increase opportunities for individuals, families and communities.

mission

Communities are enriched by:

Passsion: A passion for excellence in service delivery and good governance.

Participation: Community ownership, local relevance and volunteering.

Partnerships: Government, business and community groups working to build

social capacity.

values

Audrey Hepburn

about mallee family care

Our new Strategic Directions - brief, but critically important!

Setting Strategic Directions is one of the most important things an organisation must regularly do. Like navigating an aircraft, setting strategic directions ensures that we are on course for our chosen destination, by the safest and most effective route.

Mallee Family Care sets its directions every three years. This triennium is particularly important, because of the great challenges faced by the nation, the Mallee Region and the organisation. Families are under pressure with the recession, with the challenges of drought and the pressure faced by horticultural industries. Funders and donors, private and public, are under budgetary pressures that make it harder for them to give as generously as usual.

Setting Strategic Directions is ultimately a governance responsibility of the Board of any organisation, and the Board of Mallee Family Care takes the final responsibility for the directions set here. However staff and stakeholders have been involved in the development of the directions, which reflect their hands-on experience of our organisation’s work and its clients’ needs.

The Strategic Directions are also set within this document in the context of Mallee Family Care’s history, mission, values, goals, policies and service charter. These, like the processes of involvement, are the indispensable context of our chosen directions.

Finally, we have tried to adopt a simple and straight forward set of Directions so everyone can see where we are heading and where their contribution fits in. If we all know where we are heading, we will be most effective in getting there.

Professor Bill Russell20 May 2009


Birthday GreetingsAfter stepping down from the management of Mildara Wines I felt moved to give back to a community which had been so good to me and my family. It led me to a long and happy association with Mallee Family Care. I thought that my business skills would be of use to this welfare agency which was already held in high regard. I came to appreciate an organisation which was every bit as professional, business like and determined as the one which I had left.

I was privileged to serve as its President for 10 years and I congratulate the organisation on its completion of three great decades.

Richard F Haselgrove AMPresident 1991 - 2000

I came to know Mallee Family Care in my period as Chancellor of La Trobe University. I was delighted to find an organisation that knew that lack of support at secondary school hindered many kids from reaching their potential.

The establishment of Chances for Children was their way of doing something about it and I was pleased to commit the university to support their efforts.

I am delighted to serve as a patron of Chances for Children and I feel sure that the next thirty years will be just as fruitful.

Professor Nancy Millis AC MBEChancellor of La Trobe University1992 - 2006

While I have known about Mallee Family Care since its very beginnings, my association with the organisation really developed in my years as Chair of the Sunraysia Rural Water Authority. We were unanimous in our view that children and water are our regions most precious resources and that both need to be cared for, and developed.

Mallee Family Care’s relationship with our water authorities was indicative of their belief that partnerships were imperative to the growth of strong and capable communities.

Eddie WarhurstMayor of Mildura1997 - 19992005 - 2006

Under Vernon’s stewardship, Mallee Family Care became a place where ideas flourished. Many times in the last thirty years, I recall telling Vernon that his vision was doomed. But somehow, he enchanted politicians, bureaucrats and community members with his persistence, bloody mindedness and chutzpah.

I’m proud to be associated with an organisation which never takes no for an answer.

Professor Linda BriskmanChair of Human Rights Education - Curtin University

The combination of being a new graduate in a new agency in an under serviced region held many adventures. After some agency training in budget counselling, the word got out that I might actually have something useful to contribute.

One gentleman came to see me wanting help filling in his tax return. Filled with enthusiasm I was happy to assist and we got on famously up until question 4, “When did you last lodge a return?” I asked. “I reckon that would have been about 1954,” he said. Given that this predated my own existence, I did what any reasonable worker might do, and referred him on to a more experienced practitioner.

I welcome that fact that the last thirty years have enabled Mallee Family Care to develop its own bevy of talented and skilled practitioners.

Happy Birthday!

Dr Luke RumboldKerang and Swan Hill based Social Worker - Deputy Director, Mallee Family Care1981 - 1984


The thirtieth birthday celebrations of Mallee Family Care remind me of my discussions with the Social Welfare Department in the 1970s about the needs of children and families in the Mallee Region. I was keen to see how Melbourne Family Care might lend a hand.

I’m very proud of what has been achieved since that time and I have been pleased to support the development of that work.

Like its Executive Director, I have been privileged to have worked in a period of great change and I’ve been delighted to assist Mallee Family Care in their endeavours.

Owned and supported by the people of the Mallee, Mallee Family Care has grown steadily, supporting and enriching families across the region.

Rev John W TaylorDirector,Melbourne Family Care Organisation1976 - 1995

Mallee Family Care is a very unusual organisation. It involves the whole community – the old and the young, the haves and have nots, men and women.

It does serious community work supporting the needy and collecting generous donations, but it is keen to have fun in the process.

I remember attending two annual fund raising dinners where dancing, singing and celebrating were always evident.

My involvement in Mallee Family Care has been a real pleasure and I wish them all the best in the next thirty years.

Dr Sev Ozdowski OAMHuman Rights Commissioner2000 - 2005

I congratulate Mallee Family Care in maintaining their identity while staying focussed on the needs of a region with increasing demands.

Working within government guidelines which often do not recognise Mallee Family Care’s unique role is one of the toughest tasks for Board and management.

You have successfully managed that challenge over thirty years. Well Done!

The Hon Barry BishopFormer Member for North West Province1992 - 2006

Almost thirty years ago, I agreed to represent the Shire of Mildura on the Mallee Family Care Advisory Board.

Little did I know that this would lead to membership of the Board of Management, three years as President, fifteen years as an Op Shop volunteer and numerous trips with Port to Port and Murray to Moyne.

But Mallee Family Care is like that . . . . . it’s hard not to get involved.

Elizabeth MaffeiLife MemberPresident 2000 - 2003

Many years ago, while reviewing one of Vern’s reports, in an attempt to slow him down, I had cause to say, “too many commas!”

What’s changed?

Happy 30th Birthday, Mallee Family Care!

Milton Whiting OAMLife MemberFounding President 1981-1990

Who’s Who

Patrons

Milton Whiting OAM

Richard Haselgrove AM

Prof. Tony Vinson AM

President

Anne Mansell

Vice President

Graeme Loison

Treasurer

Roger Cornell

Executive Director

Vernon Knight AM

Board

Keith Richards OAM

Graeme Martin

Marie Schlemme

Peter Greed

Mark Rogerson

Max Noyce

Brian Wood

Margaret Thomson

Selfet Kuzu

Audit Committee

Ross Lake

Alan Fisher

Roger Cornell

Graeme Martin

Anne Mansell

Auditors

WHK Thomsons

Chances for Children

Committee of Management

Fiona Devilee (Chair)

Damien Heintze

Jennifer Douglass

Evette Turlan

Keith Richards

Mike Mooney

Lara McCarron

Ross Lake

Patrons: Chances for Children

Lady Marigold Southey AC

(Patron-in-Chief)

Judge Jennifer Coate

Dr James Fitzpatrick

The Hon. Tim Fischer AC

Mrs J McCaughey AO

Ms Myf Warhurst

Prof. Nancy Millis AC MBE

The Hon. Justice Nahum Mushin

Dr Sev Ozdowski OAM

The Rt. Hon. Ian Sinclair AC

Medical Advisor

Dr John Dyson-Berry

Life Members - Chances

Ken Carr

Keith Richards

Lloyd Thomson

Eddie Warhurst

Brian Dodson

Life Members - MFC

Bill Brown

Roger Cornell

Bernie Currow

Margery Fenton

Nell Flight

Ollie Godena (Dec.)

Richard Haselgrove AM

Ross Lake

Don (Dec.) & Dr Doris Littrell

Elizabeth Maffei

Colin McLeod

Max Noyce

Jill Pattenden

Bruce Penny

Dr Gerald Purchase

Keith & Jan Richards

Neil (Dusty) Rhodes (Dec.)

Rotary Club, Mildura

Dr Luke Rumbold

Don (Dec.) & Maureen (Dec.)

Skelton

Somebody’s Daughter

Rev. Graeme Sutton

Rev. John Taylor

Milton Whiting OAM

meet the board

Left to right Graeme Martin, Peter Greed, Selfet Kuzu, Max Noyce, Brian Wood, Keith Richards OAM, Cr Margaret Thompson, Marie Schlemme,

Anne Mansell, Roger Cornell.

Left to right Vernon Knight, Fiona Harley, Metaxia Tsoukatos, Teresa Jayet, Florence Davidson, Gary Nalder, Pat Timmons.

our management

organisation chart

our staffAlderton TerryAndriske JulieAntonie TanyaAvers KimBak MonikaBarclay JaneBarclay HeatherBarr KathrynBell JenniferBell MoyaBeresford KateBiggs RodneyBoxall MichelleBreeze KylieBrewster JessBrook JaneBrookes TaniaBruton CatherineBulla TrishBurrows LeonieByrne CaitlinCameron BeverleyCarroll EllaCarruthers TraceyChaproniere LyndonChaston HelenClark MerridyClarke AaronCleary ZoeClifford AleishaClifford ShannonCoburn SharonCollier PaulaCollins JaneCongress KahliaConnolly MayCordoma LesleyCupper AlisonDavidson FlorenceDebono MargaretDe Luca SamDehne GordonDichiera VerityDigby DavidDodson KerryDutton-Ashcroft KerryEdmanson BernadetteEgan JudyEmmett MarilynFeatherston MarjorieFellows CarolFillery KiriFisher PrueForbes ChrisFord SherrinFox AllanFrankel Di

Franklin MargaretFullgrabe MareeFush LisaFulton TerriGarland DavidGarreffa JennyGeorge CharnaeGilby CarmenGlare MichaelGolab JennaGriffiths TerriHafon EdnaHamence HayleyHarding CarlaHarley FionaHarley NadineHarris MaurieHealy LynneHedley GordonHobart ChrisHobbs PatHodgson BernadetteHogan RozanneHogarth PaulHolland BettinaHornsby GlenHuggins WendyI’anson PeterIlsley MichelleJanson BarrieJayet TeresaJohnson RobynJohnson WilliamJones LynJovicic ZoricaJudd KathyKeenan RowenaKennedy JessicaKerr Ann-MareeKerr CarolKing JodiKnight ChristineKnight VernonKnudsen LinaLaity AnnaLamos CassyLand MelindaLavery AndrewLay DonnaLeamon ChristineLee PixieLowe AmandaLowes MichaelMackay LorraineMackenzie LeanneMangano HazelMarks Kristen

Marr LisaMasterson TonyMazza DanielleMcCullagh KeithMcCullagh PaulMcFarlane LeanneMcGlashan JoanneMcGregor BridgetMcIndoe JillMcManus DeborahMcNeish TiffanyMcPhee PamelaMenzies RhondaMeredith JosieMerry ChrisMertz FionaMiddleton KarenMorrison AmandaMoser WinMurphy CathMurray BronwynMutch SheilaNalder GaryNemtsas ElenaNolen JenniferNosatti Peta-LynNugent MargaretO’Bree JoyceO’Callaghan LoisO’Rourke DeborahOverall AbbyParente LauraParker CherylPearce JeanPensa LillianPhilip HelenQuinn TerryRichards NatalieRichardson KristyRiley SharenRobbins Joylene

Rodgers SharonRowles MauriceRowles StaceyRuane-St.Clair MarySanford JulieSaville AliceSawczak KristySchmidt SandySlager LorraineSmith BelindaSmith KenSmith MarieSmith RexSmith RhondaStaite KarynStevens JoanneStevens Lisa-MareeStinton JayneSutcliffe MichelleSymes MaryTatt RachelTaylor ClaireTaylor NolaThomson WandaThornton Sue-EllenThurman RebeccaTimmons AnnTimmons PatrickTrinici CherylTsoukatos MetaxiaTuppin HelenWatson MelissaWatson NatahliaWatson SueWhite KimberlyWilliams RachelWinslade MareeWinslow ChristineWood DiYates AmandaYates Nathan


our volunteersCAREGIVERS & PROGRAM SUPPORTSouthern MalleeBelton, Loretta & AllanBrown, RhondaCullinan, Camille & FrankDacey, Mark & DeanneDavey, Donna & RaymondDillon, LouiseDouglas, JanetEames, BevFicarra, Dominic & SharrynFitzgerald, Lisa & DeanGrierson, Gary & RitaJolliffe Kylie & BruceKennedy, Kath & DamienLloyd, Kylie & Gavin Lockhart, JennyMangano, Hazel & JohnManning, MargaretMayes, Ron & JillMcNish, Ray & WendyO’Brien, PatParker, Elizabeth & OwenQuin, Kate & DavidStadon, Brett & DianaTaverna, Joe & Teresa Walsh, Steve & MandyWarburton, David & MarleneYoung, Brian & Cathy

Murray Mallee CommunityLegal ServiceAndrighetto, FlorenceBelmar, MigelClancy & TriadoClayton Utz Cynthia Toose & Assoc.Gallagher Holcroft LawyersLegal Aid Comm. NSWMaloney Anderson LawyersMartin, Irwin & RichardsMaurice Blackburn Pty LtdWatson & McLeod Lawyers

Early Intervention ServiceBennett, LindaHall, Kathy

Murray Mallee CommunityMental Health ServicesBread Run andPort to Port SupportAlderton, MarkAndriske, JulieAvers FamilyBenham, Amy & JeffCameron, BevChivers, KayCotching, MichaelDavidson, Florence & familyEdmanson, Bernadette & StellaEmmett, MarilynFeatherston, Marj & Alan

Ferris, JudithFisher, TamaraFox, AlanGilby, Carmen & familyHarris, Lana & familyHillas, DianaHobart, ChrisHobbs, Bill & PatHogath, PaulHuggins, Wendy & familyHuisman, JoanneKlemm, MarkMaizey, MelissaMcCullagh, ChristineMeredith, DaleMutch, SheilaMurphy, CathMyers, AlfredNalder, GaryNugent, MargaretParker, CherylPettigrew, JennyThomas, SharonTimmons familyTreeby, PamTrinci, Cheryl & familyTsoukatos FamilyTurlan, KimWatson, Sue

Cycling SupportersSouthern MalleeAnderson, CarlBeams, SteveCarrol, MichaelChaston, HelenCollingburn, AndrewConnolly, GarryDorman, AndrewDoyle, RobEarle, RayEdwards, JarrodGardinder, StuartGlare, MichaelHare, ChrisKerr, SteveLeahy, DebbieMcCallum, DavidMcCallum, JacksonMertz, FionaMoar, BillMoodie, MichaelNalder, GaryNosatti, HaydenNosatti, JohnNosatti, Peta-LynO’Bree, GregPage, GrahamPascoe, AlanPickering, DaynePomeroy, GavinPratt, LindaRuane, MarySaville, Alice

Smith, AndrewSt Clair, WalWinbanks, DennisWinbanks, SueWood, Chris

CAREGIVERS & PROGRAM SUPPORTNorthern MalleeBennett, SharonBray, Geoff & GwenCollier, Paula & ScottCraig-Brown, Don & GailDavies, Charles & MaureenDodd, BerniceDoolan, JudithDriscoll, Darren & KellyannFarley, David & JeanFerguson, JoanneFisher, Donna & Woolfrey& DarrenFrost, JulieGale, Brett & MichelleHartwig, ChristineJensen, Steven & MaritaJory, HeatherKeir, Gwen Knight, Vernon & ChrisLarkins, Trevor & SharonLaurie, VictoriaMcFarlane, Ross & SimoneMuller, Jeff & AnnMunro, MarionNeri, John & Lee-AnneNichols, Wayne & VickiOrwell, ChristinePickering, James & KatherineRudd, Adrian & JudithRudd, Rebecca &Morfaw, RichardRudman, Tracey & Turnbull, SeanSherwell, Kelvin & SherrelShugg, Rohan & TriciaVan Dijk, Chris & AnneWoods, Yvonne & ThomasYoung, HeatherZibell, Rebecca

Assessment & PlacementNorthern MalleeCavallo, TeresaCrouch, KathyHardy, DaleMay, MarietaMuller, AnnPurchase, GeraldReale, Rebecca

Assessment & PlacementSouthern MalleeBell, CharmainDacey, JoEldridge, Sharyn

McKibben, LynPye, JulieRichards, LouiseVargas, Paulette

Chances for ChildrenBarry, ChristineBarry, RobertaBrady, NevilleBroadhead, RonBurns, TeneilleCarr, KenDevilee, FionaDoig, PeterDrummond, GeorgeDunstone, LibbyDwyer, KateFisher, ClaireHarris, Maurie Heintze, DamienHilton, JennyJohnson, RobKava, RosanneKelly, KevinKirk, PatKnight, VernonLake, RossMansell, AnneMatthews, DougMcDonald, Sr MarionMcKay, CampbellMcLeish, SoniaMcSweeney, Sr KathleenMurphy, GaryNoonan, JackiePearce, RobPrendergast, PaulRichards, KeithSartori, AndrewSchlemme, MarieSheldrick, JoanneSimpson, CraigSmith, EileenStapleton, Sr MargaretStone,GeorgeThomson, IainWarhurst, EddieWilson, Marg

Total Learning CentrePlant, Colin

2010

SUN MON TUE WED THUR FRI SAT

DATES TO REMEMBER

1 New Years Day

24 Australian Healthy

Weight Week

26 Australia Day

26 Yuban 2010: Celebrating

Aboriginal & Torres Strait

Islander Cultures NSW

27 NSW Schools term 1 starts

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“One person with a belief is equal to ninety-nine who have other interests”

John Stuart Mill

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our volunteersCycling SupportersNorthern MalleeDean, JanFeatherstone, Allan & MarjHeald, MarkKnight, VernonMcPhee, TylerMaffei, ElizabethMentiplay, AndrewMills, PeterO’Rourke, BobSedgwick, KylieTsoukatos, MetaxiaUlysses Motorcycle ClubWarhurst, EddieWestwood, Chris

Learn Lead Achieve ProgramMildura West Primary SchoolBeale, TraceHall, NolaRothwell, Leeann

Murrabit Group SchoolKing-Gee, Fiona

Nichols Point Primary SchoolSimpson, Deanne

Our Lady of the Sacred HeartKontrec, JanelleMazza, ChristineMarks, CarolCarmen, Ivanka

Ranfurly Primary SchoolFilbey, JoyGercovich, LeahHuddleston, Rose

Sacred Heart Primary SchoolBoylan-Kelly, TeresaClifford, SandraPerry, MelissaSouthwell, Holly

Buronga Primary SchoolDriscoll, FionaEmmins, TeresaJackson, Deanne Ricardi, Donna

Cohuna Secondary SchoolMurray, LiliaSpink, LindaSimmons, Nesta

Irymple South Primary SchoolForrest, SoniaElms, TaniaSurgey, AlisonMcGlashan, Jo

Kerang Primary SchoolGurnett, MareeGurnett, Rebecca

Kerang Technical High SchoolStanbridge, JanineSymons, KarenWilliams, Tracy

Leithchville Primary SchoolJenkinson, DanielleKeath, SharonWren, Jodie

Merbein Primary SchoolDunstan, JillianGathercole, MaureenSymes, Dion

Merbein South Primary SchoolDodds, LisaTisler, Robyn

Mildura South Primary SchoolArnold, KathrynErskine, JanHaridas, NeethaHenschke, FionaKaranikich, JayneKinnersly, JulieSholz, JamieWilliamson, Darren

Swan Hill North Primary SchoolDate, RhondaStanley, NicoleCaldwell, ChristineMirabito, Cheryl

The Lake Primary SchoolStorer, Leonie

Woorinen District PrimaryHerman, RebeccaJoy, AnnetteLewis, BarbaraMitchell, AnnetteSwan, LeoVoigt, Jodie

Op Shop MilduraAitken, BetBarling, GeorginaAustin, LeoAustin, NinaBates, MargaretBenson, BrendaBock, ThelmaBoynton, Diana

Chart, PeterChart, RosemaryCurrow, MarleneDawes, GladFox, BarbaraHardy, MarleneHenderson, KarenJahner John & UrsulaJenner, MarleneMaffei, ElizabethManley, JaneMathewson, AnnetteMcKenzie, CarolNewy, GladyO’Meally, LynettePine, LeighRose, LorraineShalder, ChristineStevens, BrendaStringer, KarenStringer, TheresaThurlow, NoraWestgarth, BernieWilliamson, Rosemary

Op Shop Swan HillBramble, MaryCoburn, JanetDean, ValDevelyn, WillisDunstan, CynthiaDunstan, EdwinaDunstan, YvonneFerguson, LeslieFlight, NellFranklin, MargHansberry, DarleneHarrop, JoanHeil, CoralHudson, PhyllisKilpatrick, MargKop, DidiMagee, RuthMcQueen, ShirleyMinney, NormaOliver, JonePoyner, IrenePriest, ElaineRogers, IreneScown, ThelmaSeager, AliceSharam, JanSuttie, NellToppinen, KylieWebster, EverlynWilliams, MaggieWilloughby, GraceWilson, Gloria

Chances MentorsBaldeerstone, StevenBarker, PrudenceBeeby, MatthewBirrell, Huw

Bird, EmilyBoulton, ShirleyBruce, StuartBurns, BrianBurton, JodieCoburn, SamanthaCosh, AndyDal Santo, LukeDavis, RosalindEvans, CarolineGaffney, MattGangemi, FrancescaHammence, MargreteHassett, EllenHeathcote, ElizaHissey, MattHoughton, JacquiJilbert, AllieJones, MichaelLowe, MatthewLuatutu, MarkMales, ElizabethMillar, KenMorse, TonyMurphy, CathMurphy, MargaretNikitins, AdamO’Halloran, BrionyParker, LyndalParkinson, JuliannePascoe, NinaPower, JodyTellis, KayleneTsoukatos, MetaxiaVanden Hoff, Julie AnneVan den linden, SeanWall, MargotWallis, TammyWilliams, Jan

Dareton ProgramAndrews, RussellBaxter, NarelleCarr, NaomiClarke, AlisonDowdy, JuneEgan, RaynaGoodes, JuliaJohnson, AmandaKelly, PetrinaMcCullagh, KeithMitchell, MargaretPayne, CoreyPlant, ColinSmith, DavidSmith, RebeccaWattata-Drummond, RaeleenYates, Nathan

HydrotherapyBennett, Linda

Learning 4 LifeJosie Meredith

Special Kids PlaygroupBergamin, AnneBirch, JoanDean, ValHall, KathyJeffers, RaeKerr, CarolRobbins, JudithVidovicCarruthers, TraceyCotching, KateCramp, AliceFeathers, JeffHocking, ReneeKlemm, MarkKnight, MichaelMcManus, DebPeterson. LouisePlant, Colin & JeanTreeby, Susan

Portland House FoundationChappell, TanyaCrettenden, JanDavis, Brodie-JadeHanson, FelicityKay, DarcyLinklater, DenverLock, HollieLowick, MarilynMaddren, SherylMaffei, LizMcGaffin, KarenMcInerney, SallyPaul, JackieRoberts, MichelleSingleton, DeriSmith, JustinStewart, KatrinaTassone, Grace

KerangGlynis O’Donnell

Comfort QuiltsKeir, Gwen

2010


DATES TO REMEMBER

1 Vic Schools term 1 starts

4 Valentine’s Day

14 Library Lovers Day

14 National Servicemen’s Day

16 Shrove Tuesday/Pancake Day

26 National Sunnies for Sight Day

26 Muhammad’s Birthday

28 Last Day of Summer

26 Mildura Wentworth

Arts Festival 26/02 - 21/03

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“Beware the barrenness of a busy life”

Socrates

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The delivery of these programs accounts for the employment of around 150 staff and a volunteer army of around 500 dedicated supporters.

presidents reportI would be remiss if I did not commence this Annual Report without reference to our 30th Birthday. It is clearly a milestone which deserves recognition of the individuals and the events that have together made possible this remarkable journey. It’s also a milestone which has not escaped the attention of the media or the reflections of staff in our fortnightly newsletter. I for one have enjoyed the stories of our Executive Director and his colourful recollections of those earliest days. Who could have imagined that a decision back in 1979 to outpost a representative of the then Melbourne Family Care could have led to a large regional agency with a multitude of programs throughout North West Victoria and South West New South Wales.

It was fitting that at the start of this special year we celebrated a toast (and a roast) for our Executive Officer, Vernon Knight. In a recent newsletter, Vernon recounted his early days and his arrival in Mildura with little more than pads, pens and a daunting assignment. “Far too many children were being sent from the Mallee to institutions in Melbourne as a consequence of the absence of those services which might enable them to remain connected to their biological families and their communities of origin.” It was sobering to read Vernon’s account of those times and the challenges of establishing an “outpost” long before mobile phones, fax machines and computers. While 30 years may seem a short time in some senses, many of the changes which we take for granted are difficult to comprehend. I guess those reflections also remind us of the importance of ensuring that the early

history of Mallee Family Care is preserved for posterity. Recognising its importance, a former Past President and Patron, Richard Haselgrove urged the Board to write the history before memories dimmed and stories got lost. To assist this important project Richard established a fund which resulted in the engagement of a nationally acclaimed historian Professor Rob Linn. Rob has authored around 40 histories and his work to this stage has evidenced that he was clearly, the right person for the job. Over the year, Rob has had numerous discussions with many of those who played vital parts in establishing and developing our organisation and I welcome the fact that these interviews have now been preserved.

(Rob is also the historian for the National Library and his interviews will ultimately find their way into the national archives.) It is my hope that the history will be launched at this year’s Annual Meeting and I invite you to reserve a copy of what is destined to be, an important Mallee story. The book has been entitled “Harder the Ground, Softer the People”. I’m told it was a statement made to our Executive Director early in his life in the Mallee when he reflected on the integrity and the gentleness of those who inhabit our farming communities. Vernon tells me that the words have never left him and that the communities that he grew to know and love have always demonstrated those qualities. But Mallee Family Care has never been an organisation content to live in the past and we have again this year revisited our Strategic Plan.

2010

SUN MON TUE WED THUR FRI SATDATES TO REMEMBER

1 Mildura Wentworth Arts Festival 26/02 - 21/031 Australian Women’s History Month 5 Schools Clean Up Day 7 Clean Up Australia Day 7 National Sea Week 8 International Women’s Day 8 Labour Day (Victoria) 17 Celebrating our Cultural Diversity Week - Vic 17 St Patrick’s Day 21 Seniors Week - NSW 21 Harmony Day 21 Autumn Equinox 21 Tour de Murray 28 Earth Hour 26 Vic School term 1 ends

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“I not only use the brains that I have, but all that I can borrow”

Woodrow Wilson

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presidents report continues...

While the Plan sets directions for the period 2009 - 2012, the Board is fully aware of our need to think in years not months, and decades not years. So the Plan is only a signpost of where we plan to head and how we hope to get there. We were assisted in this process by Professor Bill Russell who many will know as the Chair of the Nowingi Toxic Dump Panel and a keen ally in Victoria’s rail freight development. As a former Chair of the Food Bowl Campaign Committee, I well know the intellect and the balance that Professor Russell was able to bring to the determination of a vibrant and sustainable future for the Mallee. Elsewhere in this Annual Report you will read that we have affirmed the vision, the mission and the values which have guided us over the past three years. Our strategic directions have added further priorities which will serve to guide our efforts in the foreseeable future. The first three of those directions are seen to be our highest priorities and we have established working groups comprising Board and staff to think about the best means to their attainment. I will take a moment to reflect on these priorities and signal the measures already adopted to help us on this journey.

SustainabilityRecognising that the work of Mallee Family Care is destined to be ongoing, our immediate priority is to ensure the Association’s “financial and functional sustainability”. There are number of aspects to this task but the most adventurous is the Board’s plan to consider a merger with Sunraysia Murray Group Training. Most businesses recognise the need to achieve a ‘best return’ for investment and the importance of ‘economies of scale’. While interest in a merger with a training organisation serves to support that proposal, we see the potential of a service network

Celebrating 30 Yearswhich begins in the first instance with the identification of need, support for the most vulnerable and the provision of opportunities which will ultimately lead to independence and self determination.

Early InterventionThe second of our strategic interests is the need to focus on prevention and early intervention. In the words of our Strategic Plan, it is seen that this will best be brought about through an “orientation to community development”. While the intention of the plan is to ensure that all aspects of the agency’s work take account of the principles of community building, the past year has seen a significant initiative with the opening of the Tony Vinson Centre. In obvious recognition of the contribution which Professor Vinson has given to both Mallee Family Care and our region, the naming of the new centre is a fitting tribute to a number of new and important projects. This work commenced with the establishment of Chances for Children but has now progressed to include Reading Discovery, specialist support for children with learning disabilities (the Portland House Project), industry based Mentoring and an e-based learning program for children at risk of disengaging from mainstream education. The new centre clearly confirms Mallee Family Care’s desire to pursue programs and priorities which far exceed the parameters of government funded services.

Professional DevelopmentA third but no less important priority in our agency’s strategic directions is our commitment to professional development. While this commitment is ongoing in terms of opportunities for training and further education, our continued use of a climate survey has worked to better inform our management in relation to the measures which will enhance our professional practice and increase employment satisfaction. In line with this objective has been the introduction of a Performance Management Program which encourages staff to increase

their skills and seek recognition through set standards of professional practice. But it is not just staff who define the agency’s skills base with the result that earlier this year, a comprehensive governance training program was provided for members of the Board. We are indeed fortunate to have a Board with diverse skills and a Board which devotes its time to learning opportunities. These opportunities were timely given a “changing of the guard” with the retirement of a number of members and the recruitment of new talent. Retiring from the Board this year were Liz Maffei (Past President and Life member), Rosanne Kava, Jan Richards, Karen Newkirk, Tom Byrne and Michael Adamson. New additions to the Board include Margaret Thomson, Brian Wood, Selfet Kuzu, Peter Greed and Keith Richards. There is no doubt that a measure of Mallee Family Care’s success is reflected in the calibre of those who have willingly toiled to guide its activities.

2010

SUN MON TUE WED THUR FRI SATDATES TO REMEMBER

1 NSW School term 1 ends

2 International Children’s

Book Day

2 Good Friday

3 Easter Saturday

4 Easter Sunday

5 Easter Monday

4 Day Light Savings ends

7 World Health Day

12 Vic School Term 2

commences

19 NSW School Term 2

commences

25 ANZAC Day

26 Public Holiday - Mon 26

28 International Guide Dog Day

30 National Coin for a Cord Day

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“The biggest human temptation is to settle for too little”

Thomas Merton

1 2 3

4 5 6 7 8 9 10

11 12 13 14 15 16 17

18 19 20 21 22 23 24

25 26 27 28 29 30

April

S M T W T F S

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7 8 9 10 11 12 13

14 15 16 17 18 19 20

21 22 23 24 25 26 27

28 29 30 31

S M T W T F S

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2 3 4 5 6 7 8

9 10 11 12 13 14 15

16 17 18 19 20 21 22

23 24 25 26 27 28 29

M A R C H | 1 0

M A Y | 1 0


Growing the NetworkFrom the outset, Mallee Family Care has maintained a commitment to outreach to the many communities which together form the Mallee. Our very earliest days remind us that our first new office outside Mildura was Kerang, arguably our most distant location. Our Director argued that anything less than an early commitment to the farthest outposts ran the risk that we might never get there. As you will see from the list of our current locations, this initiative has been replicated many times. In fact, Mallee Family Care has opened on average a new office location every two years. Most recent of course is the Marie Schlemme Centre, a home for a myriad of services in Swan Hill. Successive financial statements over the past 30 years evidence steady growth in what businesses would generally refer to as capital value. In the case of Mallee Family Care, these figures are more appropriately a measure of the community’s investment in its wish for better outcomes for children and families. Maintaining this growth and making ends meet is no small task in tough times and I pay tribute to the management and our Audit Committee for their stewardship of the community’s trust. The challenge for future Boards will be their need to address the accommodation needs we now face as a result of the growth of our work in the Shire of Wentworth.

Commitment to Best PracticeSuccess is never accidental and Mallee Family Care can reflect with pride on the measures adopted over time in its commitment to best practice. I particularly acknowledge my Board colleagues who evidence that commitment

through their time and devotion to shaping the policies and practices so vital to the culture of our organisation.

Keith’s contribution to Mallee Family Care and his welcome recognition is a timely reminder of the enormous contribution of our many volunteers. As you will see from their listing earlier in this report, their activities are quite diverse but without their support, we probably couldn’t exist. In the course of the year, Board members participated in a weekend of governance training and a ‘beating of the bounds’. This was no small order when one considers the time commitments of those involved. The work of the Audit Committee will be separately reported but I again acknowledge their time and expertise and the leadership of Ross Lake who has been actively involved in Mallee Family Care from its very inception. In addition to the annual audit which monitors our financial health, the Audit Committee has instigated a series of internal reviews which have randomly analysed many aspects of our agency’s balance sheet. These reviews have given us good reason to have confidence in our management practices. Another aspect of our quality control is a detailed review of our work at each of our sites and I’m pleased to report that we have again maintained our accreditation under ISO 2001. This accreditation is undertaken in addition to the requirements of Government contracts. While much of this has been ongoing in terms of our work in Victoria, our developing role in New South Wales has required and achieved even more qualifications.

Although we recognise the importance of the paper work, it goes without saying that the ultimate measure of our professional practice is what happens at the coal face.

Much of this work is face-to-face and private and its quality can only ever be reflected in the skill of our practitioners.

Speaking UpIt has become increasingly impossible to capture a year in the life of Mallee Family Care in the course of an Annual Report. With a staff of nearly 150, a volunteer army of around 500 and a wide range of programs operating in a region the size of Tasmania, this report can do little more than glimpse the highlights.

I was especially thrilled when one of our number, Keith Richards was recognised with a Medal of the Order of Australia in the Queen’s Birthday honours.

2010


DATES TO REMEMBER

1 Starlight Day

3 National Mothering Week

9 Mothers Day

10 Law Week begins

10 Volunteer Week begins

15 International Day of Families

26 National Sorry Day

27 Reconciliation Week begins

31 National Families Week

begins

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“Charity should begin at home, but should not stay there”

Phillip Brooks

30 31 1

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9 10 11 12 13 14 15

16 17 18 19 20 21 22

23 24 25 26 27 28 29

May

S M T W T F S

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11 12 13 14 15 16 17

18 19 20 21 22 23 24

25 26 27 28 29 30

S M T W T F S

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20 21 22 23 24 25 26

27 28 29 30

A P R I L | 1 0

J U N E | 1 0



Various program publications and our websites will hopefully open more and equally important windows. That said, it is not just the scope of those services which define Mallee Family Care but equally, our efforts in building community, speaking out and pioneering. The quest for greater equity in opportunity and remedies to disadvantage has encouraged Mallee Family Care’s advocacy in support of regional education, our opposition to the Federal Government’s planned changes in relation to youth allowance, given its potential to further disadvantage young people from rural areas and our representations to the Victorian Government’s enquiries in relation to the development of regional centres for the future.

Mallee Family Care made direct representations to the Victorian Government in support of indigenous education and the Government’s liveability enquiry. In consideration of the importance of this work, our strategic plan now prescribes that each area of our work will seek to identify the part that it can play in community development. In many ways, the issue which defines the last 30 years has been the transition of community building from something which we should do, to something which we must do. Accordingly, we must measure our efforts, not only in terms of individual well-being, but also in terms of our contribution to the building of our most liveable communities. Anne MansellPRESIDENT

2010


DATES TO REMEMBER

1 International Children’s Day

7 Kids Day

14 Queen’s Birthday exc. WA

15 Men’s Health Week begins

20 World Refugee Day

25 Vic School Term 2 ends

26 Red Nose Day

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“If no one ever took risks, Michelangelo would have painted the Sistine floor”

Neil Simon

1 2 3 4 5

6 7 8 9 10 11 12

13 14 15 16 17 18 19

20 21 22 23 24 25 26

27 28 29 30

June

S M T W T F S

30 31 1

2 3 4 5 6 7 8

9 10 11 12 13 14 15

16 17 18 19 20 21 22

23 24 25 26 27 28 29

S M T W T F S

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4 5 6 7 8 9 10

11 12 13 14 15 16 17

18 19 20 21 22 23 24

25 26 27 28 29 30 31

M A Y | 1 0

J U L Y | 1 0

Port to Port Cycling Tour started in the year 2000 and celebrates its 10 year anniversary in November 2009

2010


DATES TO REMEMBER

2 NSW School Term 2 ends

5 NAIDOC Week starts

12 Vic School Term 3 starts

24 Nat. Stress Down Day

19 NSW School Term 3 starts

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“And as we let our own light shine, we unconsciously give other people permission to do the same”

Nelson Mandela

1 2 3

4 5 6 7 8 9 10

11 12 13 14 15 16 17

18 19 20 21 22 23 24

25 26 27 28 29 30 31

July

S M T W T F S

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6 7 8 9 10 11 12

13 14 15 16 17 18 19

20 21 22 23 24 25 26

27 28 29 30

S M T W T F S

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8 9 10 11 12 13 14

15 16 17 18 19 20 21

22 23 24 25 26 27 28

29 30 31

J U N E | 1 0

A U G U S T | 1 0

financial reportAudited General Purpose Financial Statements

Mallee Family Care Inc. has prepared a General Purpose Financial Report for the year ended 30 June 2009 which has been audited by WHK Audit Services. The audit was conducted in accordance with Australian Auditing Standards and in the opinion of the auditors, the financial report presented a true and fair view of the financial position of Mallee Family Care as at 30 June 2009 and its financial performance and cashflows for year then ended.

A PDF version of the audited Financial Report for the year ended 30 June 2009 will be posted on our website, www.malleefamilycare.com.au and will be available for down load by interested parties.

The financial performance and financial position outlined in those audited financial statements are summarised in the tables which follow.

Overall contract funding for program delivery has increased by around 8% for the year to 30 June 2009. This is in large part due to a reconfiguration of the Dareton Out of Home Care program which has resulted in considerably increased funding. In coming years the new funding package will significantly enhance our service provision capabilities in South Western New South Wales. Additional one-off funding for Family Relationship

2008/09 Financial Performance

Operating Statement for the Year Ended 30 June: 2009 2008

Operating Fund Contract revenue from Government and Fee for Service income 8,353,651 7,697,430

less Program delivery costs (8,926,279) (8,156,982)

Total Operating Income (572,628) (459,552)

add Internally generated funds 684,182 654,127

less Fund raising costs (68,788) (68,630)

Net Result Operating Fund 42,766 125,945

Chances For Children Fund

Sustaining Supporters 147,705 141,907

Other contributions and donations 359,726 401,409

Project Funding 133,988 150,077

Total Chances For Children Income 641,419 693,393

less Payments to beneficiaries (329,031) (364,208)

less Project and administrative costs (303,449) (295,153)

Net Result Chances For Children Fund 8,939 34,032

Operating surplus 51,705 159,977

Services (service delivery bonus) and the Murray Mallee Community Legal Service have also contributed to the increase in program revenues.

The increase in program delivery costs is due to higher employment costs, which are up by 14% (or $817,000) over the previous year. This increase reflects three contributing factors: the 4% increase received by all staff under the Mallee Family Care Collective Agreement; an increase in staffing numbers in a range of programs areas including the

expanded program at Dareton and also in Community Development projects and in the Victorian funded Family Services area; and, a full year of operations under the Agency’s upgraded management structure (operating since February 2008) which has been put in place to provide a basis to properly managing Mallee Family Care’s continuing growth into the future.

The 2009/10 budget reflects ongoing expansion, especially in program areas funded by the Federal and New South Wales

governments. Total income is budgeted to reach $11 mil for the year, an increase of over $2 mil from the 2009 year. It is essential to have proper structures and resources in place to ensure that the additional activity is properly managed and controlled.

This planned expansion continues the growth trend which has become evident over the past 10 years as illustrated in the graph on the next financial page.

2010


DATES TO REMEMBER

4 Mallee Family Care turns 31

12 Ramadan Begins

22 Children’s Book Week begins

29 Wentworth Show begins

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“Do just once what others say you can’t do and you will never pay attention to their limitations again”

James Cook

1 2 3 4 5 6 7

8 9 10 11 12 13 14

15 16 17 18 19 20 21

22 23 24 25 26 27 28

29 30 31

August

S M T W T F S

1 2 3

4 5 6 7 8 9 10

11 12 13 14 15 16 17

18 19 20 21 22 23 24

25 26 27 28 29 30 31

S M T W T F S

1 2 3 4

5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30

J U L Y | 1 0

S E P T E M B E R | 1 0

Turnover has increased from $3.8 mil in 2000 to almost $9.7 mil in 2009, which represents compound growth of 11% pa over the period. The graph also indicates a sound record of profitability with a trading deficit reported in only one of the past 10 years. While the surpluses reported are not large, the results indicate the Agency’s ability over the longer term to work within the resources available and to redeploy any excess funds towards meeting its community development objectives. Chances For Children and the new Community Development Unit are prime examples of this activity.

2009 2008$ $

CURRENT ASSETS

Cash and cash equivalents 1,122,061 2,476,337

Cash and cash equivalents, Chances for Children Fund 590,999 462,652

Receivables 525,232 469,946

Total Current Assets 2,238,292 3,408,935

NON-CURRENT ASSETS

Property, plant and equipment

6,816,562 4,988,497

Total Non-Current Assets 6,816,562 4,988,497

TOTAL ASSETS 9,054,854 8,397,432

CURRENT LIABILITIES

Payables 871,695 553,685

Provisions 822,965 765,870

Contract income in advance 1,439,275 1,225,483

Hire purchase liability (net) 131,562 116,930

Total Current Liabilities 3,265,497 2,661,968

NON-CURRENT LIABILITIES

Provisions 36,036 23,559

Unsecured loan - 20,000

Hire purchase liability (net) 97,788 88,077

Total Non-Current Liabilities 133,824 131,636

TOTAL LIABILITIES 3,399,321 2,793,604

NET ASSETS 5,655,533 5,603,828

The financial position clearly indicates the emphasis during the 2008/09 financial year on developing the Agency’s operational properties. Construction of the Tony Vinson Centre at 94 Lemon Ave was completed over a four month period during the year. This building now houses the Agency’s Community Development Unit. In addition, the Agency’s new home in Swan Hill, The Marie Schlemme Centre, was completed to the point where staff were able to move in just prior to the end of June 2009.

This construction activity, amounting to just under $1.9 mil, was financed solely from the Agency’s own cash resources, without recourse to debt funding. Proceeds from the sale of an investment property and the Agency’s former office complex in Campbell Street Swan Hill (in the 2007 and 2008 financial years respectively), together with funds generated from the Agency’s own fund raising activities all contributed to cover the building construction costs incurred during the 2008/09 financial year.

As a consequence the cash balance has fallen by $1.35 mil from June 2008 to June 2009. However, our financial projections indicate that this

level of cash reserve will be sufficient to meet our future working capital requirements and will not jeopardise the ongoing viability of the Agency.

financial report

Balance Sheet as at 30 June:

Roger Cornell Treasurer

Glen HornsbyCompany Secretary

$-

$200

$400

$600

$800

$1,000

Mallee Family Care Inc - 10 year Financial Performance

2010


DATES TO REMEMBER

5 Fathers Day

6 National Child Protection

Week begins

10 Ramadan ends



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“You can measure a man by the opposition it takes to discourage him”

Robert Savage

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5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30

September

S M T W T F S

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15 16 17 18 19 20 21

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29 30 31

S M T W T F S

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A U G U S T | 1 0

O C T O B E R | 1 0

Independent members, Ross Lake (front) and Alan Fisher (back)

audit report

Last year I wrote …. “Risk management in any organisation is too important to be left to too few.” I have not changed my opinion with respect to this and in reviewing this year’s activities and considerations of the audit committee now in its fourth year of operation at Mallee Family Care, it’s easy to see the significance of its role.

Combined with the decision making of the Board, the direction of the Chief Executive, the Financial Controller and independent auditors, Mallee Family Care continues to enjoy a comprehensive and diverse oversight to both advise on, and review those processes within MFC which work to ensure a coordinated and appropriate response to many risk issues.

The agendas of our 2009 meetings show the Audit committee continuing to proactively identify a growing workload and an increasing number of issues. The committee has responded with advice and/or guidance requests from the executive or Board on a monthly basis.

Issues canvassed and reviewed during this year included…

• The management of Long Service Leave provisioning issues

• Audit Reporting and Audit Program issues

• MFC accommodation needs and issues

• The Senate Inquiry into Disclosure Regimes for Not-for-Profit Organisations

• Badging protocols with respect to contractual obligations in government contracts

• Supervision of family members issues

• Review of both Internal and External audit processes and results and Budget performance

• The review of MFC’s constitution and the Three Year Strategic review

• Various Service Agreement issues

• The CEO’s Performance Review and

• A recent merger proposal

I should remind everyone again that Audit committees are not decision making entities but they are essential in facilitating objective and confidential self assessment of agency processes, and are a very useful reservoir of skill and knowledge to assist senior management in its diverse roles.

Thanks again this year to Roger Cornell, Alan Fisher, Graeme Martin, Anne Mansell, Glen Hornsby and Vernon Knight for their attendances and contributions.

Ross Lake,CHAIR

The audit committee has also continued to promote a culture of compliance and a commitment to financial reporting integrity commensurate with our legal and contractual obligations - throughout the agency.

2010


DATES TO REMEMBER

2 Swan Hill Show starts

3 Daylight Savings starts

4 Vic School Term 4 starts

6 Labour Day (NSW)

11 NSW School Term 4 starts

15 Mildura Show begins

18 Children’s Week begins

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“Hope is the dream of the waking man”

Aristotle

31 1 2

3 4 5 6 7 8 9

10 11 12 13 14 15 16

17 18 19 20 21 22 23

24 25 26 27 28 29 30

October

S M T W T F S

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12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30

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14 15 16 17 18 19 20

21 22 23 24 25 26 27

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S E P T E M B E R | 1 0

N O V E M B E R | 1 0

with thanks to our donors

Alfred Felton BequestAll Saints CongregationAllen Foundry Company Pty LtdAllen, Rev Doug Anderson FamilyAntcliff, Mrs Freda Antcliff, Ms Judith Arnold, Cr John & Ros Arumpo Bentonite Pty LtdAyson, Mr & Mrs Greg & Lorraine Babb, Drue Bailey, Mr John H Baker, Mr W P & Rev. B Balranald Central SchoolBalranald Shire CouncilBarham High SchoolBate, Mr Richard Belej, Mr & Mrs Gerald & Louise Bell, Mr & Mrs GG & NM Bemax ResourcesBendigo Bank MerbeinBennett CouriersBetts, OJ & KL Beverford District Primary SchoolBevington, Ms Janet Bidgee Finance LtdBirchip P-12 SchoolBishop, Mr & Mrs Ian & Elaine Boundary Bend EstateBourgazas, Ms Helen Bowie, Ms Shirley Bowring, Ms Helen (dec) Bowyer, Ben Bowyer, Trish Boyd PlumbingBraslis, Mr KarlBreeze, Ms KylieBrent Williams & AssociatesBunting, Mr & Mrs Terry & Barb Buronga Public SchoolBurr, Mr Geoff Byrnes, G & V Byrnes, Mr & Mrs Bryan & Rosemary Cardross Primary SchoolCarmichael, Allan & Gerrie Cash Tyre Service TyrepowerCentral Mallee Co-Operative ParishCFA Region 14 Cycling TeamChaffey Secondary CollegeChambers, Kevin & Julie Chandler, Mrs Maren Chandler, Reg & Megan Chhajed, Piyush Chisholm Earthmoving Pty LtdChislett Developments Pty LtdClift, Mrs Nance Coates, Mr John Cobram Estate Pty LtdCohuna Consolidated School

Cohuna Secondary CollegeCollett, Mrs Eva Comitti, Mr & Mrs Max & Sylvie Connell, Ms Rosemary Connolly, Mrs MayConstellation Australia Ltd Cook, Dr Terry Cook, Mr & Mrs Ian & Chris Cooke's Pools & SpasCoomealla High SchoolCoomealla Triathlon ClubCoopers Brewery Foundation Inc Cordoma, Ms Lesley Coveney, Dr & Mrs Allan & Joan CPM Building ContractorsCross, Mr & Mrs Sam & DianaCrossing, Ian & Genette Crothers, Mr & Mrs Howard & Joan Crozier, Mr & Mrs Terry & Mavis Cupper, Ms AlisonCurran, The Estate of Mary Josephine CWA Culgoa BranchDanenberg, Dr & Mrs Paul & Liz Daniel Scott EstateDareton Public SchoolDavid Carson ElectronicsDavidson, Ms FlorenceDawes, Mr & Mrs David & Liz Dawson, Mr Smokie Deacon Real EstateDevilee, Mr & Mrs Peter & Fiona Dolenec, Mr & Mrs John & Jean Donaldson, Mr Peter Douglas, Mr & Mrs Jim & Irene Douglas, Mr & Mrs Sholto & Julie Dowty, Mr & Mrs Barry & Lisa Drummond, Dr & Mrs George & Lois Dunn, Mr & Mrs Rod & Val Eglington, Mr & Mrs Brett & Margaret Eglington, Mr & Mrs Mark & Chris Ellery, Mr Ken EllwasteEmonson, Mrs Debra Ettrick Pastoral CoFailla, Ms Elizabeth Family Relationship Centre StaffFaure, Mr Phillip Featherston, Mr & Mrs Allan & Marj Fenn, Mrs Rachel Fenn, Ms Rebecca & Ms Rhonda Fethers, Mr & Mrs Geoff & Wendy Finch, Mr & Mrs Leo & Lorna Finch, Mr Tom Fisher Family TrustFisher, Mr & Mrs Alan & Claire

Fleming, Dr R N Flick Pest ControlFollet, Mr Leon For ChildrenForeman-Sheean Electrical & CommunicationsForrest, Mr John Foundation for Rural & Regional RenewalFred P Archer Charitable TrustFreeman & FreemanGaffney, Mr Matt Gallagher Holcroft LawyersGallasch & Associates P/LGannawarra Shire CouncilGarden Grove Pty LtdGarraway GroupGhidinelli, Ms Loretta Global Roto-MouldingGlory Box FurnitureGol Gol Public SchoolGooch, Mr & Mrs Greg & Chris Graham, Mr Jim Gray, Ms Margaret Greek Orthodox Philoptochos Society Of MilduraGriffiths, Mr & Mrs Garry & Ros Griffiths, Mr Marc Grogan, Mr Brian Grover, Dr V Hammat, Mr Mal Hammerton, Mr Doug Hammond, Mr Ray, Ms Meredith & Mr Scott Hannigan, Mr Garry Hansen, Mr & Mrs Rob & Rhonda Harley, Ms Fiona Harris, Mr & Mrs Jock & Kerry Harris, Mr MaurieHarrison, Mr & Mrs Doug & Elanor Harvy, Mr & Mrs Ron & Marilyn Healy, Mr & Mrs Ray & Pat Henderson CollegeHerring, Mr Fred Hickey, Mr & Mrs Tony & KayHilton, Mr & Mrs Bruce & Jenny Hinks, Mr Ian Hoare, Mr & Mrs AJ & LM Hoare, Mr & Mrs Ralph & Mary Howard, Mr & Mrs Tom & Lynnette Howard, N L & C Hugh DT Williamson FoundationHutchison, Mr & Mrs Greg & Bev Inland ConsultantsIplex PipelinesIrribizIrwin, Mr & Mrs John & Liz Irymple Primary SchoolIrymple South Primary School

Jackson, Mr BillJames, Mr Alan Japp, Mr IanJardine, Ms Dorothy Java SpiceJayet, Mr Bruce Jewson, Mrs E Johanssen, Mr & Mrs Peter & Pat Joslyn, Ms Jill Kava, Ms Rosanne Keam, Ms AbbyKelly JE & M Pty LtdKelly, Mr & Mrs Kevin & JaneKerang Christian Community SchoolKerang South Primary SchoolKerns, Ms Vicky King, Ms Melanie Knight, Mr & Mrs Vernon & Chris Koondrook Primary SchoolKuret, Mr Luke La Trobe Welfare Studies StudentsLacey, Mr Hilbert Lady Marigold Southey ACLandscape Construction Services PtyLanganke, Ms Lorna Lavery, Mr Andrew Lawrence, Mr Greg Leckie, GR & JG Leng, Mr & Mrs David & MarenLindemans (Fosters Group) WineryLindsay, Mr & Mrs Evan & Jackie Lions Club of Nyah DistrictLions Club Swan HillLipton, Mr Darren Loison, Mr & Mrs Graeme & KarenLong, Mr Lorance Lord Mayor's Charitable FundLowe, Ms AmandaLower Murray WaterLucas, Mr Stephen MacKay, Ms Lorraine Magistrates’ Court MilduraMahers GlassMallan Primary SchoolMallee Family Care Social ClubMallee Sexual Assault UnitMallee Tyre ServiceMarian & E.H Flack TrustMarrows, Mr Dudley Martin Irwin & RichardsMason, Mr & Mrs John & Iris Mathews, Mr & Mrs Tony & Gayle Mawson’s ConcreteMcCarthy, Mr Anthony McCaughey, Mrs Jean McClure & DaughtersMcClure, Mr Jeremy

2010


DATES TO REMEMBER

2 Melbourne Cup Day Vic

6 Port to Port Cycling Tour

7 Port to Port Cycling Tour

11 Remembrance Day

17 Islamic Festival of Sacrifice

19 International Men’s Day

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“To get to the top, you’ve got to get off your bottom”

Graham Booth

1 2 3 4 5 6

7 8 9 10 11 12 13

14 15 16 17 18 19 20

21 22 23 24 25 26 27

28 29 30

November

S M T W T F S

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3 4 5 6 7 8 9

10 11 12 13 14 15 16

17 18 19 20 21 22 23

24 25 26 27 28 29 30

S M T W T F S

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5 6 7 8 9 10 11

12 13 14 15 16 17 18

19 20 21 22 23 24 25

26 27 28 29 30 31

O C T O B E R | 1 0

D E C E M B E R | 1 0

with thanks to our donors

McCormick, Mr Frank McCready, Mrs MargaretMcDonald, Mr & Mrs Rob & Marilyn McDonald, Sr Marion McGlashan, Mr Neil McGrath, Mr Cam McIntosh, IW & KA McLeish, Ms Sonia McLeod, AR & FS McLeod, Mr & Mrs O & M McTaggart, Ms Allison Mengersen, R & J Mengler, Mr Ron Mentiplay, Mr George Merbein Secondary CollegeMerbein South Primary SchoolMerbein West Primary SchoolMertz, Mrs Fiona Mid Murray ChiropracticMidgley, Mr & Mrs Allan & Marg Mildura Base HospitalMildura Earthmoving Pty LtdMildura Fruit CompanyMildura Grand HotelMildura Racing ClubMildura Rural City CouncilMildura Senior CollegeMildura South Primary SchoolMildura Truck CentreMildura Working Man’s ClubMillis, Ms Nancy Mills & Scherger Pty LtdMilne, Mr & Mrs Jeff & Marion Milpara PropsMinney Family TrustMoar, Mr William Monaghan, Fr FMorris, Ms Pam Mothers UnionMothers Union BendigoMoulamein Public SchoolMRCC Staff DonationsMurphy, Mr & Mrs Ian & Anne Marie Murphy, Ms CatherineMusheroo GypsumNalder, Mr Gary Nangari InvestmentsNash, Mr P Newkirk, Ms Karen Newsboys FoundationNeyland, Mr Gary Nichols Point Primary SchoolNorth West Irrigation Systems Pty LtdNorth West Law AssociationNovacevski, Mr Matt Noyce Kitchens & RobesNyah District Primary SchoolO’Connor, Ms Anita

Ogilvy, Mr & Mrs Ken & Raylene Ontario Medical PracticeOur Lady of the Sacred Heart Primary SchoolOuyen Primary SchoolOuyen Secondary CollegeOuyen United Womens FellowshipPalinyewah Public SchoolPalmer, Mr & Mrs Phil & Trish Pearce, Mr & Mrs Robert & Romilly Pearce, Mr Phil Pearce, Mr Vaughan Phillips, Mr & Mrs Greg & Kim Piangil Primary SchoolPippin, Mr & Mrs Tom & Jack Pizza CaféPonnusamy, Mr Thirumurugan Rabinowicz, Sol Ramsay, Mrs Barbara Rana, Ms Susan Ranfurly Primary SchoolRed Cliffs Primary SchoolRed Cliffs Secondary CollegeRedpath, Mr & Mrs John & Nikki Rees, Mr Mathew Reichstein Pastoral Pty LtdRichards, G & J Richards, Mr & Mrs Keith & Jan Richards, Mr & Mrs Tim & Sue Richardson, Mrs Tania Ridgwell, Mr & Mrs Rob & Jan Robbins, Mrs Judith Robins, Mr & Mrs Michael & Charlotte Robinson, Ms Dorothy Roccisano Property GroupRodger, Mr Timothy Rooney, Mr Tom Rotary Club of MilduraRural Organics Pty LtdSacred Heart Primary SchoolSalau, Mr & Mrs Bruce & Joanne Scott, Mr & Mrs Peter & Wendy SDS Beverages Pty LtdSergi, Mr Gaetano - the bequest of Sexton, Mr Richard Shane Cook HomesShetty, Dr KP Shippen, Mr & Mrs Ian & Camilla Shugg ConsultingSimpson, Mr Bob Sinclair, Mr & Mrs Robert & Leonie Sinn, Mrs Sharon - in memorySkinner, Mrs Joyce Smith, Mr & Mrs Trevor & Suzanne Smith, Mrs Melanie

Smith, Mrs RhondaSmith, Ms Catherine Southern Cross Business AdvisersSoward, Dr & Mrs Alan & Bev St Mary’s Primary SchoolSt Mary’s ParishSt Paul’s Primary SchoolStephen Jones & AssociatesStone, Mr & Mrs Les & Wendy Sturre, Ms Sharyn Sullivan, Mr & Mrs Sam & Megan Sunbeam Foods Group LtdSunnycliffs Primary SchoolSunraysia EnvironmentalSunraysia Institute of TafeSunraysia MarineSwan Hill Bowls ClubSwan Hill North Primary SchoolSwan Hill Secondary CollegeSwan Hill Specialist SchoolSwincer, Dr & Mrs Andrew & Trish Tankard, Mr & Mrs Henry & Pam Taylor, Mr & Mrs Rod & Eve Taylor, Mr JohnTaylor, Mr Michael Taylors Rural Contracting P/LTelstra Country WideTesseyman, Mr Ray The Country Women’s Association of Victoria Inc.The Danks TrustThe Ian Potter FoundationThe Knights of the Southern CrossThe Lake Primary SchoolThe Morris Family TrustThe Samuel Nessen Charitable FoundationThomas, Ms Jane Thomson, Mr & Mrs Iain & Lisa Thomson, Mr & Mrs Lloyd & Kate Thomson, Ms Wendy Thornton, Mrs Sue-Ellen Timmons, Ms Ann Todd Kelly Racing Pty LtdTotally WorkwearTreloar, Mr & Mrs Daniel & Helen Trinity Lutheran CollegeTruc, Le Tschirpig, Mr Ray Tsoukatos, Ms MetaxiaTurk, Mr Kevin & Harris, Ms PamTurnbull, G & R Turner, Mr & Mrs Dan & Sue Tyrrell CollegeUnderbool Ladies GuildUnderbool Primary SchoolVaughan, Mr John Vidovic House - Staff and participants

Wagstaff, Mr & Mrs Barry & Shirley Wakefield Transport/Iron Horse Intermodal Pty LtdWakool Primary SchoolWakool ShireWalpeup Uniting Church GuildWalters, Ms Olwen Ward, Mr Jesse Warhurst, Mr & Mrs Eddie & Nancye Weir, Mr RayWentworth & District Community Bank BranchWhiting, Mr Milton WHK - Accountants & AdvisorsWhyte, Mr Ian Wild, Mr Gregory Wilhelm, Mr & Mrs Albert & Dorothy William Angliss (Vic) Charitable FundWilliams, Mr & Mrs John & Dianne Williams, Mr Lance Williamson, Mr & Mrs Alan & Lyn Wilson, Mr DavidWood, Mr & Mrs Brett & Christine Worrell, Mr Bob Wright, Hon. Ken & Mrs Valda Yeast FoundationYork GlassZanker, Mr & Mrs Leon & Belinda

2010


DATES TO REMEMBER

3 International Day of People

with a Disability

7 Islamic New Year



25 Christmas Day

26 Boxing Day

27 Public Holiday

28 Public Holiday

31 New Years Eve

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“Inspiration exists but it has to find you working”

Pablo Picasso

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our charter

At Mallee Family Care we are committed to providing high quality services.

our principlesRESPECTServices are delivered with consideration and respect regardless of age, gender, sexual preference, race, religion, political beliefs, disability or socio-economic circumstances.

SAFETYWe are committed to providing a safe environment. If you feel unsafe at any stage, or require assistance with your safety or the safety of your children please let us know.

PRIVACY AND CONFIDENTIALITYYour privacy is important to us and will be protected. Records of your contact with Mallee Family Care will be treated with the utmost confidentiality and respect. We will only disclose information if you give permission or if we are required or authorised by law.

PROFESSIONALISM We are committed to employing the best possible people to assist you. You can expect that the service provided by Mallee Family Care will be provided by skilled and expert staff.

ACCESS FOR ALLWe recognise that there are barriers which may impact on a person’s ability to access services. If you have a disability, access issues or difficulties with language, speech, hearing or sight please let us know.

ACCESSING OTHER SERVICESIf we are unable to assist you, we will help you to make contact with other services that can best meet your needs, and work closely with other services to assist you to get the support you need.

YOUR RIGHTSAt Mallee Family Care you can expect to be treated with respect and consideration.• Your concerns will be taken seriously.• You will be fully informed about the service we provide, including any associated fees.• You will be informed of your rights in clear and simple language.• You will be encouraged to express your views in relation to our services without fear or prejudice.

YOUR COMMENTSMallee Family Care is proud of its position as a provider of high quality services. We remain committed to adapting our services to the needs of our community and we will be guided by your feedback. Written information about our feedback systems are located at all our sites. For further information about Mallee Family Care go to: www.malleefamilycare.com.au.


2011

the year ahead

“Opportunity is missed by most people because it is dressed in overalls and looks like work”

Thomas Edison

JANUARY FEBRUARY MARCH

APRIL MAY JUNE

JULY AUGUST SEPTEMBER

OCTOBER NOVEMBER DECEMBER

victoria

Haselgrove House

122 Ninth Street

Mildura Vic 3500

Phone 03 5023 5966

Fax 03 5022 1065

Milton Whiting Family Centre

109 Lemon Avenue

Mildura Vic 3500

Phone 03 5021 7400

Fax 03 5023 6510

Murray Mallee Community Mental Health Service

1 Vidovic Avenue

Mildura Vic 3500

Phone 03 5021 2885

Fax 03 5023 2612

Elizabeth Maffei Family Relationship Centre

105 Lemon Avenue

Mildura Vic 3500

Phone 1300 667 382 | 03 5021 7400

Fax 03 5023 6510

Tony Vinson Centre

94 Lemon Avenue

Mildura Vic 3500

Phone 03 5021 7480

Fax 03 5021 4455

H & L Hecht Mental Health Service

63 McCrae Street

Swan Hill Vic 3585

Phone 03 5032 4145

Fax 03 5032 4075

Marie Schlemme Centre

229 Beveridge Street

Swan Hill Vic 3585

Phone 03 5032 4479

Fax 03 5032 4946

D & M Fenton Family Centre

3 Scoresby Street

Kerang Vic 3579

Phone 03 5452 2863

Fax 03 5452 2857

new south wales

Dareton Centre

14 Mitchell Street

Dareton NSW 2717

Phone 03 5027 7600

Fax 03 5027 7697

Dareton Activity Centre

Avoca Street

Dareton NSW 2717

Phone 03 5027 7600

Fax 03 5027 7697

Balranald Family Centre

92a Market Street

Balranald NSW 2715

Phone 03 5020 2700

Fax 03 5020 0318

Dareton Shopfront

Barka Neegarna Kuulpalana

8 Tapio Street

Dareton NSW 2717

Phone 03 5027 4067

celebrating 30 years - mallee family care - home · celebrating 30 years the thirtieth birthday...

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