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Centre for Education & Workforce Development

Education Calendar2020

https://www.swslhd.health.nsw.gov.au/cewd/

Welcome

Welcome to the Centre for Education and Workforce Development (CEWD) Education Calendar.

As a healthcare provider South Western Sydney Local Health District (SWSLHD) strives for a workplace culture of high performance. It is committed to the development of the health workforce and is proud of its comprehensive, innovative and strategic approach to the provision of education and training. CEWD is integral to achieving this goal. It provides a suite of education and development opportunities that support individuals in their career pathway and ensure that care delivered is person-centred and evidence based.

As part of the Transforming Your Experience strategy within SWSLHD the CEWD are proud to introduce our new online Education Calendar for 2020. The Calendar is an interactive live document which can provide staff with current course schedules and course outlines.

The CEWD website offers a single point of access for information on the education and training initiatives offered across SWSLHD as well as links to our partners in education. It provides the link to MyHealth Learning, the portal for enrolling in the face to face courses within the Education Calendar as well as the point of access to your mandatory training, and a wealth of online courses and resources.

We look forward to working with you as you participate in the education offerings and transform your experience by increasing your knowledge, capabilities and confidence within your workplace.

PLEASE NOTE: In this publication the term “course” is used to represent all units of study including courses, workshops and qualifications.

Rebecca Leon FACNHonorary Fellow, Faculty of Science, Medicine and Health, University of Wollongong Manager | South Western Sydney Centre for Education and Workforce DevelopmentSouth Western Sydney Local Health District

CEWD Professional Development Categories

There are six Professional Development Categories (PDCs) that define the area of expertise a course may cover. CEWD recognises that career and learning pathways are unique to the individual and the PDCs provide a range of courses which allow the tailoring of those pathways. The PDCs aim to more clearly illustrate an education framework that supports the key functions of the health workforce.

Governance

Courses within this PDC enable staff to continue to provide a safe and high quality professional service and environment to individuals, their families, the community and the workforce. Sub groups under this PDC include clinical governance, quality and work health safety.

People, Culture and Values

Courses within this PDC are designed to provide support and professional development for staff in the areas of customer service, communication skills and working with culturally and linguisti-cally diverse populations.

Leadership

Courses within this PDC are designed to develop, empower and transform today’s managers into tomorrow’s leaders. The courses provide the necessary knowledge, skills and attributes required to develop an efficient and skilled workforce while promoting a culture of high performance.

Management

Courses within this PDC incorporate best practice methodology. They are designed to provide support and professional development for current and emerging managers.

Education, Research and Innovation

Courses within this PDC cover areas of research, education and training and equip staff with the necessary skills to showcase their achievements.

Workforce Skills

Courses within this PDC aim to provide foundational and advanced workplace knowledge and skills critical to ensuring the safest and highest level of person centred care is provided at all times. This PDC has the following sub groups:1. Administration 2. Aged Care, Chronic Disease and Rehabilitation 3. Allied Health 4. Cardiovascular 5. Communication 6. Critical Care 7. General Clinical8. Mental Health9. Women’s and Children’s Health

How to Navigate the Calendar

1. To advance to the next page, scroll up or down using the browser bar on the right hand side of the page.

2. You can print any page you want by clicking on the File >> Print option. Choose the Pages option and type the page numbers you wish to print. Click on print. Alternatively, you can select Current Page option to print the page visible on screen.

3. To find out what courses are available use the icons located at the bottom of each page.

Here are some tips to get you started

Click to view courses related to governance, quality and Work, Healthy and Safety (WHS)

Click to view list of courses available - click on the course name to be taken to the relevant page

Click to view courses related to customer service, communication skills and working with culturally and linguistically diverse (CALD) populations

Click to view courses designed to develop, empower and transform today’s managers into tomorrow’s leaders

Click to view courses designed to provide support and professional development for current and emerging managers

Click to view courses that cover areas of research, education and training

Click to view courses providing foundational and advanced workplace knowledge and skills

Course Application and CEWD Contact Details

CEWD Ngara Education Centre office hoursMonday to Friday 7:30am to 5:30pm(Except weekends and public holidays)

Please direct all enquiries via: Email: [email protected]: (02) 8738 5920

Mailing AddressCentre for Education and Workforce DevelopmentLocked bag 7279Liverpool BC 1871

Application

All SWSLHD staff apply for courses advertised in this Calendar through My Health Learning. Logon: first 8 digits of the employee number Password: Same password used for logging on to Stafflink or a work computer

Cancellation

Log on to My Health Learning and cancel the application through the ‘My Scheduled Learning’ section or the ‘Current Learning’ section available under the My Learning drop down menu.

Approval process

• Selecting a date and submitting an application does not secure a seat in the class. The applicant’s manager has to approve the application by logging on to My Health Learning.

• Some coures have pre-requisites that need to be completed before the applicant can select a date and apply.

• Some courses have two levels of approval. In this case after the manager approves the applicaiton, the course educator is notified to approve the application. Only after the educator approves the application, the applicant will be notified of enrolment through My Health Learning. Manager approval is not sufficient for courses with 2 levels of approval.

External Applicants

Applicants who are not employed by SWSLHD are defined as external applicants. All external applicants are required to pay the scheduled fee for the course they wish to attend. Please visit the external applicants webpage via the CEWD website for further information, application form and fee schedule. Conditions apply.

Course Name Code PDC

ABCs of Paediatric Nursing CSK12444 Workforce skills-Women's and Children's Health

Accelerating Implementation Methodology 101052286 Leadership

Acute Care Nursing - Fundamentals CSK1286 Workforce Skills - General Clinical

Acute Coronary Syndromes CSK1249 Workforce Skills - Cardiovascular

Adult Advanced Life Support Level 1 (Immediate Life Support) CSK12364 Workforce Skills - Critical Care

Adult Infant & Child Basic Life Support: Workplace Trainer CSK12363 Workforce Skills - General Clinical

Adult Infant & Child Basic Life Support: Workplace Trainer (Refresher) CSK12350 Workforce Skills - General Clinical

Advanced Breastfeeding: Back to Basics CSK12429 Workforce Skills-Women's and Children's Health

Advanced Breastfeeding: Birth through to weaning, Breastfeeding and Growth CSK12433 Workforce Skills-Women's and Children's Health

Advanced Breastfeeding: Management of Maternal Issues and the Breastfeeding Dyad CSK12432 Workforce Skills-Women's and Children's Health

Advanced Breastfeeding: Overcoming Obstacles CSK12431 Workforce Skills-Women's and Children's Health

Advanced Breastfeeding: Premature Infants and infants with complex needs CSK12430 Workforce Skills-Women's and Children's Health

Advanced ECG Workshop CSK12135 Workforce Skills - Cardiovascular

Advanced Emergency Practice (AEP) CSK12464 Workforce Skills - Critical Care

Advanced Falls Champion CSK12442 Workforce Skills - General Clinical

Advanced Neonatal Nursing CSK12403 Workforce Skills-Women's and Children's Health

Advanced Wound Management CSK12375 Workforce Skills - General Clinical

Ageing: Physical Changes, Needs & Nursing Management CSK12449 Workforce Skills - Aged Care, Chronic Disease & Rehabilitation

Allied Health Leadership Program MAN1254 Workforce Skills - Allied Health

Application of Emotional Intelligence for Managers MAN1273 Leadership

Arrhythmias & Ischaemia CSK12313 Workforce Skills - Cardiovascular

Aseptic Technique Workplace Trainer CSK12420 Workforce Skills - General Clinical

Basics of Neonatal Care CSK12297 Workforce Skills-Women's and Children's Health

Behavioural interviewing MAN1270 Management

Between the Flags - Tier 2 - DETECT Junior (Paeditaric - Nursing and Medical) 101501905 Workforce Skills - General Clinical

Between the Flags - Tier 2 - DETECT Junior Train the Trainer (Paeditaric - Nursing and Medical) 101503367 Workforce Skills - General Clinical

Between the Flags - Tier 2 - DETECT workshop ( Adult face to face education nursing and Medical - half day 91006258 Workforce Skills - General Clinical

Certificate III in Health Administration HLT37315 Workforce Skills - Administration

Certificate IV in Leadership and Management BSB42015 Leadership

Certificate IV in Training & Assessment TAE40116 Education, Research and Innovation

Chest Drain Management CSK12459 Workforce Skills - General Clinical

Clinical Initiatives Nurse Education CSK12463 Workforce Skills - Critical Care

Clinical Supervision for Allied Health Professionals MAN1239 Workforce Skills - Allied Health

CNE/CME Professional Development Program COM12136 Education, Research and Innovation

Coaching for Performance COM12156 Workforce Skills - Communication

Comprehensive Care of the Confused Patient CSK12457 Workforce Skills - Aged Care, Chronic Disease & Rehabilitation

What’s on for 2020!

Summary of Courses

Click on the course name to find out more information and upcoming dates

Proceed to the next page for more courses >>

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Contemporary Practice in Asthma Management CSK12462 Workforce Skills - General Clinical

Contemporary Practice in Chronic Obstructive Pulmonary Disease (COPD) Management CSK12460 Workforce Skills - General Clinical

Counselling for Non Counsellors COM12135 Workforce Skills - Communication

Diploma of Leadership and Management BSB51918 Leadership

Effective Minute Taking COM1269 Workforce Skills - Administration

Emergency Department Violence Prevention Management (EDVPM) Physical Skill Workshop 144264294 Governance

Emergency Department Violence Prevention Management Physical Skills Train the Trainer Workshop 144264400 Governance

Emergency Management of the Seriously Ill Child (EMSIC) CSK12345 Workforce Skills - Critical Care

Emotional Intelligence & Myers Briggs Type Indicator (MBTI) COM12104 People, Culture & Values

Enrolled Nurse: Assessment, Problem Solving and Critical Thinking Skills Workshop CSK12415 Workforce Skills - General Clinical

Enrolled Nurse: Clinical Communication and Documentation CSK12414 Workforce Skills - General Clinical

Enrolled Nurse: Self Care CSK12413 Workforce Skills - General Clinical

Essentials in Emergency Nursing CSK12359 Workforce Skills - Critical Care

Falls Champion CSK12348 Workforce Skills - General Clinical

Feeling Safe in the Emergency Department (FSIED) CSK12436 Workforce Skills - Critical Care

Fetal Welfare Assessment(F) - face to face workshop 57742558 Workforce Skills-Women's and Children's Health

Financial Management Essentials (FME) 181048574 Management

From Enteral to Oral Neonatal Feeding CSK12447 Workforce Skills-Women's and Children's Health

Fundamentals of Breastfeeding CSK12446 Workforce Skills-Women's and Children's Health

Good Health Great Jobs: the next step up COM12149 Management

Grief and Loss in the Maternity Setting CSK12445 Workforce Skills-Women's and Children's Health

Health and Safety Representative Training WHS1218 Governance

Health and Safety Representative Training - Refresher WHS1234 Governance

Heart Failure CSK12371 Workforce Skills - General Clinical

High Dependency Neonatal Nursing CSK12396 Workforce Skills-Women's and Children's Health

Hot Topics in Aged Care CSK12443 Workforce Skills - Aged Care, Chronic Disease & Rehabilitation

Hot Topics in Maternity CSK12456 Workforce Skills-Women's and Children's Health

In-Charge Development program for Registered Nurses & Midwives MAN1255 Management

Infection, Wound Cleansing & Debridement CSK12376 Workforce Skills - General Clinical

Inpatient Nursing Management of the Person with Diabetes CSK12377 Workforce Skills - General Clinical

Interpret and apply medical terminology appropriately BSBMED301 Workforce Skills - Administration

Introduction to Electrocardiography CSK1211 Workforce Skills - Cardiovascular

Introduction to Mental Health for Undergraduate Nursing Students MEN 1241 Workforce Skills - Mental Health


Summary of Courses



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Leg Ulcer Management CSK12373 "Workforce Skills - Aged Care, Chronic Disease & Rehabilitation"

Manage Conflict MAN1248 Management

Manage Grievance for Managers MAN1269 Management

Manage Grievance for Staff MAN1268 Workforce Skills - Communication

Manage Misconduct MAN1258 Management

Management of Diabetes in the Community CSK12355 Workforce Skills - General Clinical

Manual Handling Workplace Trainer WHS1232 Governance

Mental Health Clinical Care Coordination: an Introduction MEN1276 Workforce Skills - Mental Health

Mental Health De-Escalation MEN1275 Workforce Skills - Mental Health

Mental Health Orientation COM1273 Workforce Skills - Mental Health

MHL Scheduler Training PCO1292 Workforce Skills - Administration

Midwifery Led Neonatal Assessment CSK12389 Workforce Skills-Women's and Children's Health

Motivational Interviewing DEV1235 Workforce Skills - Mental Health

National Hand Hygiene Initiative Workshop for General Auditing CSK12398 Workforce Skills - General Clinical

Neonatal Basic Life Support: Workplace Trainer CSK1232 Workforce Skills-Women's and Children's Health

Neonatal Basic Life Support: Workplace Trainer Refresher CSK12193 Workforce Skills-Women's and Children's Health

Neonatal Cannulation and Venepuncture CSK12394 Workforce Skills-Women's and Children's Health

Neonatal Hot Topics CSK12316 Workforce Skills-Women's and Children's Health

Neonatal Resuscitation Bootcamp CSK12458 Workforce Skills-Women's and Children's Health

Neonatal Special Care Nursing: An Introduction CSK12343 Workforce Skills-Women's and Children's Health

Non Invasive Ventilation (NIV) CSK12461 Workforce Skills - General Clinical

NSW Health Gatekeeper Face to Face Workshops 225636027 Workforce Skills - Mental Health

Obstetric Emergency and Neonatal Resuscitation Training(ONT) - face to face workshop 57742692 Workforce Skills-Women's and Children's

Health

Paediatric Intravenous Cannulation & Venepuncture CSK12418 Workforce Skills - General Clinical

Paediatric Update CSK12428 Workforce skills-Women's and Children's Health

Performance Development and Review – Masterclass for Managers MAN1267 Management

Performance Development and Review for Staff - Masterclass COM12155 Workforce Skills - Communication

Perineal Care & Repair for Midwives (Beginners) CSK1237 Workforce Skills-Women's and Children's Health

Peritoneal Dialysis: An Introduction CSK12437 Workforce Skills - General Clinical

Physical Health Care of People with Mental Illness MEN1267 Workforce Skills - Mental Health

Preceptor Program DEV1234 Leadership

Procedure and Policy Writing COM12153 Education, Research and Innovation

Project Management in Practice MAN1271 Leadership

Provide first aid HLTAID003 Workforce Skills - General Clinical

Provide first aid (Refresher) HLTAID003 Workforce Skills - General Clinical

Public Speaking and Presentation Skills COM1243 Workforce Skills - Administration


Summary of Courses



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What’s on for 2020! Click on the course name to find out more information and upcoming dates

Summary of Courses


Reflective Group Clinical Supervision MAN1221 Leadership

Reflective Group Clinical Supervision Refresher MAN1274 Leadership

Renal Supportive Care CSK12419 Workforce Skills - General Clinical

Respecting the Difference - face to face training 44806576 People, Culture & Values

RESUS4KIDS 81836244 Workforce Skills - General Clinical

RESUS4KIDS: Workplace Trainer 81837436 Workforce Skills - General Clinical

Speculum Examination for Midwives working within antenatal or birthing areas CSK1239 Workforce Skills-Women's and Children's Health

Support Person On boarding Program DEV1242 People, Culture & Values

Teaching in the Moment DEV1236 Education, Research and Innovation

Temporary Cardiac Pacing CSK1215 Workforce Skills - Cardiovascular

Tracheostomy Care CSK1255 Workforce Skills - General Clinical

Transforming Your Customers Experience - Effective Cusomter Service DEV1241 People, Culture & Values

Transforming Your Experience Foundational Leadership Program MAN1272 Leadership

Transition to Emergency Nursing Practice Program: Common Presenting Problems: Part 2 CSK947 Workforce Skills - Critical Care

Transition to Emergency Nursing Practice Program: Part 1 CSK946 Workforce Skills - Critical Care

Transition to Emergency Nursing Practice Program: Specific Populations: Part 3 CSK948 Workforce Skills - Critical Care

Transition to Midwifery Practice program-Day 3: Birthing /Postnatal CSK12424 Workforce Skills-Women's and Children's Health

Transitional Midwife Support Program (TMSP) Day 2: Antenatal and Neonatal CSK12423 Workforce Skills-Women's and Children's Health

Transitional Midwife Support Program (TMSP) Day 5: Professional Development CSK12425 Workforce Skills-Women's and Children's Health

Trauma Nursing CSK1260 Workforce Skills - Critical Care

Triage Nursing CSK1222 Workforce Skills - Critical Care

Understanding Mental Ill Health and Distress MEN1205 Workforce Skills - Mental Health

Vascular Nursing: Module 2 CSK12129 Workforce Skills - General Clinical

Violence Prevention and Management - Personal Safety - face to face workshop 45793317 Governance

Violence Prevention and Management – Team Restraint Techniques – face to face workshop 45792110 Governance

Violence Prevention and Management 1 - Personal Safety - Train the Trainer - face to face workshop 68521236 Governance

Violence Prevention and Management 2 - Personal Safety + Team Restraint - Train the Trainer - face to face workshop 68522788 Governance

Workplace mentoring MAN1262 Leadership

Wound Management: Fundamentals CSK12374 Workforce Skills - General Clinical

End of course list.

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Courses within this PDC enable staff to continue to provide a safe and a high quality professional service and environment to individuals, their families, the community and the workforce. Sub groups under this PDC include clinical governance, quality and work health safety.

Continuing Professional Development (CPD) Courses:

(Click on the course name to find out more information and upcoming dates)

Course Name Course Code

Emergency Department Violence Prevention Management Physical Skills Workshop 144264294

Emergency Department Violence Prevention Management Physical Skills Train the Trainer

144264400

Health and Safety Representative Training WHS1218

Health and Safety Representative: Refresher WHS1234

Manual Handling: Workplace Trainer WHS1232

Violence Prevention and Management - Personal Safety - face to face workshop 45793317

Violence Prevention and Management – Team Restraint Techniques – face to face workshop

45792110

Violence Prevention and Management 1 - Personal Safety - Train the Trainer 68521236

Violence Prevention and Management 2 - Personal Safety + Team Restraint - Train the Trainer 68522788

Enrol Now!

Please log on to My Health Learning and search for the course code in the course catalogue.

PurposeThe EDVPM Physical Skills workshop briefly revises the pre-requisite modules and focuses on learning and practicing personal safety and team restraint techniques. Effective communication and de-escalation skills are an important part of the workshop. This workshop is specific to emergency department staff.

Learning OutcomesAt the completion of this workshop the participant will be able to:

1. Describe the importance of self, environment and others in relation to violence prevention and management2. Apply a risk assessment approach to preventing and responding to workplace violence3. Use techniques and restraints to maintain personal safety when responding to a violent person

Prerequisites The following online courses are available through My Health Learning.

• De-escalate Aggressive Behaviours (eLearning module: 144147947)• Introduction to Aggressive Behaviours (eLearning module: 144148304)• Manage Aggressive Behaviours (eLearning module: 144148433)• Violence Prevention and Management - Awareness (eLearning module: 39831935)• Violence Prevention and Management - Promoting Acceptable Behaviour in the Workplace (eLearning module: 39964553)

2020 Dates

Date Location

21-Feb-20 Ngara Education Centre (NEC), Liverpool

21-May-20 NEC, Liverpool21-Sep-20 NEC, Liverpool19-Nov-20 NEC, Liverpool

144264294Emergency Department Violence Prevention Management (EDVPM) Physical Skill Workshop

Course Duration: 1 day

NSQHS Standards (2nd edition): 1

NSW Public Sector Capability Framework Group:

144264400Emergency Department Violence Prevention Management Physical Skills Train the Trainer Workshop

Course Duration: 2 days



PurposeThe EDVPM Physical Skills workshop - Train the Trainer briefly revises the pre-requisite modules and focuses on learning, practicing and teaching personal safety and team restraint techniques. Effective communication and de-escalation skills are an important part of the workshop. The Train the Trainer workshop allows time for participants to be assessed by facilitators regarding the workshop content. This workshop is specific to emergency department staff.

Learning OutcomesAt the completion of this course the participant will be able to:1. Describe the importance of self, environment and others in relation to violence prevention and management2. Apply a risk assessment approach to preventing and responding to workplace violence3. Use techniques and restraints to mainain personal safety when responding to a violent person4. Describe and display techniques to participants to enhance their understanding.

Prerequisites 1. De-escalate Aggressive Behaviours (144147947)2. Introduction to Aggressive Behaviours (144148304)3. Manage Aggressive Behaviours (144148433)4. Violence Prevention and Management - Awareness (39831935)5. Violence Prevention and Management - Promoting Acceptable Behaviour in the Workplace (39964553)

2020 DatesDates Locations

28-Oct-20 NEC, Liverpool


WHS1218

Health and Safety Representative Training




PurposeThis course will explore the WHS legislation and how the Health and Safety Representative (HSR) can influence health and safety outcomes in their workplace.

Learning OutcomesAt the completion of this course the participant will be able to:

1. Interpret the WHS legislative framework and identify key parties and their legislative obligations and duties2. Establish representation in the workplace under the WHS Act3. Effectively consult and participate in issue resolution and monitoring risk controls as a HSR4. Monitor Person Conducting a Business or Undertaking PCBUs’ management of work health and safety: workplace inspections, recording

findings and ‘notifiable incidents’5. Issue a Provisional Improvement Notice (PIN) and direct the cessation of unsafe work

Prerequisites N/A

Dates Day Locations

13-Oct-20 Day 1 NEC, Liverpool





2020 Dates

WHS1234

Health and Safety Representative Training Refresher




PurposeThis course will refresh the information and skills attained under the initial five day training course. It will assist Health and Safety Representatives (HSRs) to carry out their role and revise the WHS legislation. It will explore how the HSR influeneces health and safety outcomes in the workplace.


1. Interpret the WHS legislative framework and identify key parties and their legislative obligations and duties2. Establish representation in the workplace under the WHS Act3. Effective consultation: Participation in issue resolution and monitoring risk controls as a HSR4. Monitoring PCBUs’ management of work health and safety: workplace inspections, recording findings and ‘notifiable incidents’5. Issuing a Provisional Improvement Notice (PIN) and directing the cessation of unsafe work

Prerequisites Persons eligible for the SafeWork NSW HSR refresher training course are elected HSRs who have completed the approved five day initial training course.

In addition, clause 702A of the 2017 WHS Regulations (previously Schedule 18B of the 2011 WHS Regulations) provided transitional arrangements for an elected OHS representative or elected member of an OHS committee under the OHS Act to be deemed HSRs if they were elected no earlier than 2 years before the repeal of the OHS Act (no earlier than 01 Jan 09). Deemed HSRs who previously completed the consultation training prescribed by the OHS Regulation 2001 and then completed the gap training approved under the WHS Regulation have met the requirements of Section 85(6) and Section 90(4) of the WHS Act and are also entitled to complete annual refresher training.

2020 Dates

Dates Locations

15-Jul-20 NEC, Liverpool

WHS1232

Manual Handling Workplace Trainer


NSQHS Standards (2nd edition): 1,5


PurposeThe aim of this workshop is to provide participants with the knowledge, skills and capabilities to be a Manual Handling Workplace Trainer (MHWPT).


1. Define Manual Handling (MH)2. Outline the role of a Manual Handling Workplace Trainer (MHWPT)3. Develop skills as a workplace trainer using effective teaching strategies and maintaining education and assessment records 4. Identify the MH and Work Health and Safety (WHS) requirements of the role5. Access and discuss the key policies and procedures for MH within South Western Sydney Local Health District (SWSLHD)Discuss

characteristics of hazardous manual tasks and identify techniques that can be used to prevent hazardous manual handling task injuries in the workplace

6. Perform and document risk assessments for MH tasks using the appropriate tools to identify, categorise and prioritise risksIdentify the top manual handling injuries in SWSLHD

7. Describe a musculoskeletal disorder (MSD)8. Facilitate the use of checklists to assess workers when performing hazardous manual handling tasks

Prerequisites • Care of the Bariatric Patient (eLearning module: 78515151)• Hazardous Manual Tasks (eLearning module: 39962652)• Safe Patient Handling (eLearning module: 107466425)• Risk Management for Work, Health and Safety (eLearning module: 104760422)

2020 DatesDates Locations04-Mar-20 NEC, Liverpool

15-Sep-20 NEC, Liverpool

16-Nov-20 NEC, Liverpool

45793317

Violence Prevention and Management - Personal Safety - face to face workshop


NSQHS Standards (2nd edition): 1,5,8


PurposeThis blended learning program builds on previous content covered in the eLearning modules. It aims to equip staff with the essential knowledge and skills to prevent, manage and respond effectively to difficult, challenging and/or violent behaviours of patients and visitors in the workplace. The training is necessary for all staff working in areas considered to be at high risk for workplace violence (including managers).


1. Demonstrate an awareness and understanding of violence in the workplace2. Conduct a risk assessment for potential violence in the workplace3. Identify a plan to manage violence in the workplace4. Utilise communication and de-escalation skills when dealing with violence in the workplace5. Implement evasive techniques when dealing with violence in the workplace


• Violence Prevention and Management – Awareness (eLearning module: 39831935)• Violence Prevention and Management – Legal and Ethical Issues (eLearning module: 39964595)• Violence Prevention and Management – Promoting Acceptable Behaviour in the Workplace (eLearning module: 39964553)

2020 DatesDates Locations Dates Locations Dates Locations2-Mar-20 NEC, Liverpool 3-Aug-20 NEC, Liverpool 2-Nov-20 NEC, Liverpool

18-Mar-20 NEC, Liverpool 25-Aug-20 NEC, Liverpool 10-Nov-20 NEC, Liverpool

15-Apr-20 NEC, Liverpool 3-Sep-20 NEC, Liverpool 18-Nov-20 NEC, Liverpool

21-Apr-20 NEC, Liverpool 16-Sep-20 NEC, Liverpool 26-Nov-20 NEC, Liverpool

30-Apr-20 NEC, Liverpool 30-Sep-20 NEC, Liverpool 4-Dec-20 NEC, Liverpool

18-May-20 NEC, Liverpool 8-Oct-20 NEC, Liverpool

26-May-20 NEC, Liverpool 20-Oct-20 NEC, Liverpool

45792110Violence Prevention and Management – Team Restraint Techniques – face to face workshop


NSQHS Standards (2nd edition): 1,5,6,8


PurposeBuilding on prior eLearning modules and the 1 day Personal Safety workshop, this workshop provides participants with a greater awareness and understanding of preventing and responding to violence in the workplace and an opportunity to practise the advanced team restraint skills required to manage aggressive behaviour within a high risk inpatient setting.


1. Identify risks associated with the use of physical restraint and seclusion in a healthcare setting2. Describe the physical and psychological impacts of restraint and seclusion from a patient perspective3. Follow organisational safety procedures4. Communicate clearly and effectively with patients before, during and after restraint and seclusion5. Use verbal and non-verbal communication strategies with colleagues to ensure safety of staff and patients6. Match appropriate restraint techniques to the level of aggression across age and special population group needs7. Demonstrate the application of safe, therapeutic and least restrictive physical restraint techniques utilising the safe placement of force8. Co-ordinate and use team restraint techniques9. Employ resolution and post restraint management techniques

Prerequisites The following online and face-to-face courses are available through My Health Learning.• Violence Prevention and Management – Awareness (eLearning module: 39831935)• Violence Prevention and Management – Legal and Ethical Issues (eLearning module: 39964595)• Violence Prevention and Management – Promoting Acceptable Behaviour in the Workplace (eLearning module: 39964553)• Personal Safety Workshop (face to face: 45793317)

2020 Dates

Dates Day Venue Dates Day Venue Dates Day Venue25-Feb-20 Day 1 NEC, Liverpool 22-Sep-20 Day 1 NEC, Liverpool 3-Nov-20 Day 1 NEC, Liverpool

26-Feb-20 Day 2 NEC, Liverpool 23-Sep-20 Day 2 NEC, Liverpool 4-Nov-20 Day 2 NEC, Liverpool

27-Feb-20 Day 3 NEC, Liverpool 24-Sep-20 Day 3 NEC, Liverpool 5-Nov-20 Day 3 NEC, Liverpool

68521236Violence Prevention and Management 1 - Personal Safety - Train the Trainer - face to face workshop

PurposeThis course is for staff to be trained to deliver the Violence Prevention and Management De-escalation and Breakaway Techniques workshop. Participants will develop facilitation skills and learning strategies to safely train other staff members in the recognition, prevention and management of violence in the workplace. Topics to be covered include basic physiology, first aid considerations, communication and de-escalation and the practice and proficiency in a range of evasive techniques. Particpants are also required to successfully complete a one day assessment workshop to be authorised as a trainer.

Learning OutcomesAt the completion of the workshop particpants will develop facilitation skills and learning strategies to safely train other staff members in the recognition, prevention and management of violence in the workplace.

Prerequisites The following online and face-to-face courses are available through My Health Learning.

• Violence Prevention and Management - An Introduction to Legal and Ethical Issues (e-Learning module: 39964595) • Violence Prevention and Management - Awareness (e-Learning module: 39831935)• Personal Safety Workshop (face to face: 45793317)

2020 Dates




Dates Day Dates23-Mar-20 Day 1 NEC, Liverpool

24-Mar-20 Day 2 NEC, Liverpool

7-Sep-20 Day 1 NEC, Liverpool

8-Sep-20 Day 2 NEC, Liverpool

68522788Violence Prevention and Management 2 - Personal Safety + Team Restraint - Train the Trainer - face to face workshop




PurposeThis three day course is for staff to be trained to deliver the Violence Prevention and Management Restraint and Seclusion workshop. Participants will develop facilitation skills and learning strategies to safely train other staff members in advanced skills in violence prevention and management and in the safe use of seclusion and Restraint and Seclusion. Particpants are also required to successfully complete a one day assessment workshop to be authorised as a trainer.

Learning OutcomesAt the completion of the workshop particpants will practice and gain proficiency in a range of Restraint and Seclusion. This course is for staff to be trained to deliver the Violence Prevention and Management Restraint and Seclusion workshop.

Prerequisites The following online and face-to-face courses are available through My Health Learning.

• Violence Prevention and Management - An Introduction to Legal and Ethical Issues (e-Learning module: 39964595) • Violence Prevention and Management - Awareness (e-Learning module: 39831935)• Violence Prevention and Management - Personal Safety Workshop (face to face: 45793317)• Violence Prevention and Management - Team Restraint Techniques (face to face: 45792110)

2020 DatesDates Day Dates Dates Day Dates23-Mar-20 Day 1 NEC, Liverpool 7-Sep-20 Day 1 NEC, Liverpool

24-Mar-20 Day 2 NEC, Liverpool 8-Sep-20 Day 2 NEC, Liverpool





Courses within this PDC are designed to provide support and professional development for staff in the areas of customer service, communication skills and working with culturally and linguistically diverse populations.




Emotional Intelligence & Myers Briggs Type Indicator (MBTI) COM12104

Respecting the Difference 44806576

Support Person On boarding program DEV1242

Transforming your Customers’ Experience: Effective Customer Service

DEV1241

Enrol Now!





PurposeMBTI: The Myers Briggs Type Indicator (MBTI) is a self-report questionnaire designed to make Jung’s Theory of psychological types understandable and useful in everyday life. MBTI results identify valuable differences between people and assist in eradicating sources of miscommunication and misunderstanding in the workplace. MBTI offers an inspired insight into strengthening teams, and building morale, self-understanding and understanding of others.Emotional Intelligence:Participants in this course will explore:• Where emotions come from and how they impact our lives and work • How emotions can aid or restrict an individual• How to use available tools to manage emotions in a positive way• How to work on strengths and gifts.

Learning OutcomesAt the completion of this course the participant will be able to: 1. Define Emotional Intelligence2. Distinguish between IQ and EQ3. Explain the importance of EQ4. Explain the difference between the limbic brain and higher brain5. Explore the domains of EQ6. Discuss Emotions and how to manage them7. Identify where energy focus and attention is gained/ directed8. Discuss how information is taken in and what types of information is trusted9. Using the MBTI results discuss the way individuals make decisions10. Identify their own attitude toward the external world and how they orient themselves to it

Prerequisites N/A

2020 DatesDates Locations

16-Apr-20 MCS, Campbelltown


COM12104

Emotional Intelligence & Myers Briggs Type Indicator (MBTI)

44806576Respecting the Difference

Course Duration: 4 hours



PurposeTo ensure that all staff are culturally competent and empowered to deliver respectful, responsive and culturally sensitive services for Aboriginal people, their families and communities.


1. List the challenges and barriers to Aboriginal people accessing healthcare services2. Describe local Aboriginal community demographics, including health status3. Demonstrate an understanding of local community services and health programs that can support a holistic model of care for

Aboriginal people4. Recognise the need for equity, sensitivity and accessibility of healthcare services to the Aboriginal community5. Explain their responsibility in relation to relevant Aboriginal Health policies and procedures

Prerequisites The following online course is available through My Health Learning.

• Aboriginal Culture - Respecting the Difference (eLearning module: 39988681)

2020 DatesLog onto My Health Learning for available dates.




PurposeThe purpose of this program is to provide the nominated ‘buddy’ with the skills and knowledge to effectively facilitate new employees’ transition into their new role and/or work environment within the first 90 days of employment.

Learning OutcomesAt the completion of this program, participants will be able to:

1. Identify the on-boarding support role and responsibilities of a ‘buddy’.

2. Explore the new employee’s journey of transitioning while applying the SWSLHD on-boarding framework.

3. Apply communication skills and feedback techniques in the on-boarding relationship.

4. Discuss adult learning principles, learning styles and its application in the work environment.

5. Discuss the changing nature of the buddy relationship following the 90 day journey

Prerequisites N/A

2020 Dates

Dates Locations

17-Mar-20 MCS, Campbelltown

13-May-20 Bankstown Hospital

18-Sep-20 Fairfield Hospital

23-Dec-20 NEC, Liverpool

DEV1242Support Person On-boarding Program

DEV1241Transforming Your Customers’ Experience - Effective Customer Service




PurposeThe purpose of this course is to equip front line staff with the skills, knowledge and attitudes to provide Effective Customer Service.


1. Describe the importance of delivering an effective service to customers 2. Apply the skills and knowledge required to address customer needs3. List policy and procedures used when delivering a service to customers4. Select methods used to monitor and report on service delivery 5. Respond effectively to customer issues and complaints according to SWSLHD Transforming Your Experience strategy.

Prerequisites N/A

2020 Dates

Dates Locations05-Mar-20 MCS, Campbelltown

21-Apr-20 Bankstown Hospital

04-Aug-20 Fairfield Hospital


Courses under this PDC are designed to develop, empower and transform today’s managers into tomorrow’s leaders. The courses provide the necessary knowledge skills and attributes required to develop an efficient and skilled workforce while promoting a culture of high performance.

Continuing Professional Development (CPD) Courses: (Click on the course name to find out more information and upcoming dates)


Accelerating Implementation Methodology 101052286

Application of Emotional Intelligence for Managers MAN1273

Preceptor Program DEV1234

Project Management in Practice MAN1271

Reflective Group Clinical Supervision MAN1221

Reflective Group Clinical Supervision Refresher MAN1274

Transforming Your Experience Foundational Leadership Program MAN1272

Workplace mentoring MAN1262

Enrol Now!


Nationally Recognised Training (NRT) Courses:

CEWD is a major delivery site for Nationally Recognised Training under the auspices of the NSW Health Registered Training Organisation (RTO). This enables CEWD to provide accredited training, resulting in the issuance of qualifications, skill clusters and standalone units of competence. Due to high demand and the course complexity, most of the full qualifications have an Expression of Interest (EOI) process. Please download the course information flyer and read the Pre-Enrolment Course Information Booklet, and complete the Expression of Interest form prior to applying for the course through My Health Learning. These courses have two-levels of approval. Applications will be processed only after the Expressions of Interest close and the submissions are assessed.


Certificate IV in Leadership and Management BSB42015

Diploma of Leadership and Management BSB51918

101052286Accelerating Implementation Methodology




PurposeThe Accelerating Implementation Methodology (AIM) is a practical methodology to manage the human elements of change. It is designed to assist you to systematically identify personal and organisational/cultural barriers to change and provide tactics to assist you increase readines for change. It supports delivery of projects on time, on budget and within scope.


1. Gain an understanding of the practical, repeatable change management process to improve likelihood of implementation success

2. Explain the difference between installation and implementation3. Understand that resistence to change is normal, and how to utilise tools and tactics to identify and manage resistance4. Gain an understanding of why sponsorship is the most critical factor for implementation success and how to create effective

sponsorship5. Understand why managers and supervisors are integral to successful implementation6. Identify which key deliverables should be a part of any implementation plan7. Create a roadmap for success

Prerequisites N/A

2020 DatesDates Day Locations Dates Day12-Feb-20 Day 1 MCS, Campbelltown 19-Aug-20 Day 1 NEC, Liverpool

19-Feb-20 Day 2 MCS, Campbelltown 26-Aug-20 Day 2 NEC, Liverpool

24-Apr-20 Day 1 NEC, Liverpool 22-Oct-20 Day 1 MCS, Campbelltown

01-May-20 Day 2 NEC, Liverpool 29-Oct-20 Day 2 MCS, Campbelltown

22-May-20 Day 1 MCS, Campbelltown 20-Nov-20 Day 1 NEC, Liverpool

29-May-20 Day 2 MCS, Campbelltown 27-Nov-20 Day 2 NEC, Liverpool

MAN1273 Application of Emotional Intelligence for Managers

Course Duration: one day



PurposeThe purpose of this program is to develop the Emotional Intelligence (EQ) skills and qualities of managers. The participants will be given opportunity to apply Daniel Goleman’s 4 constructs of EQ in a variety of workplace situations. Participants will be enabled to grow in their role as emotionally intelligent leaders and role model these qualities to staff around them.

Learning OutcomesAt the completion of this course participants will be able to:

1. Describe and differentiate the concepts of emotional intelligence2. Workshop application within the workplace of the 4 Domains:

• Self-Awareness• Social Awareness• Self- Management, and • Relationship Management.

Prerequisites N/A

2020 Dates



DEV1234

Preceptor Program


NSQHS Standards (2nd edition): 1,2,5,6,8


PurposeThe aim of this course is to equip the participants with the core knowledge and skills to function as a preceptor and facilitate teaching/learning in the workplace.

At the completion of this course participants will be able to:

1. Describe the role and responsibilities of the preceptor2. Relate the fundamental principles of adult learning in teaching and preceptorship3. Apply effective communication skills and feedback specific to the role of a preceptor4. Identify different learning styles and discuss its implications for communication and learning strategies5. Discuss the concepts of competency-based learning and assessment and the application to practice6. Identify teaching and learning strategies to maximise learning in the work environment7. Discuss the preceptors’ role when managing difficult behaviour

Prerequisites N/A

Learning Outcomes

2020 DatesDates Locations05-Feb-20 Bankstown Hospital


10-Jun-20 Liverpool Hospital




MAN1271Project Management in Practice




PurposeThe purpose of this course is to enable students to understand the theoretical and practical elements of project management, and examine the factors that have an impact on project success. This course offers an integrated and accelerated approach to efficient project management in the workplace.

Learning OutcomesAt the end of this course, students will be able to:1. Understand and successfully apply their knowledge of the core functions of a project – scope, time, quality, cost, human

resource2. Facilitate stakeholder engagement3. Monitor, record and manage project information, communication, quality and risk4. Facilitate change effectively.

Prerequisites 1. Accelerating Implementation Methodology (AIM) (213401914)2. Building Effective Teams (39831483) 3. Conflict Resolution (39964199)4. Effective Business Case Design (124320232)5. Effective Workplace Conversations (39832364)6. Making meetings work (40017585)7. Negotiation Skills (39985658)8. Project Management in a Nutshell (40017593)

2020 DatesDates Day Locations Dates Day



08-May-20 Day 1 MCS, Campbelltown 06-Nov-20 Day 1 MCS, Campbelltown

22-May-20 Day 2 MCS, Campbelltown 20-Nov-20 Day 2 MCS, Campbelltown

MAN1221Reflective Group Clinical Supervision


NSQHS Standards (2nd edition): 1, 2, 6


PurposeThis 3 day workshop is made of up theory and group practice sessions that will enable participants to understand Proctors Three Functional Model of Supervision and apply the skills and attitudes essential to facilitating effective RGCS.

Learning OutcomesAt the completion of this course the participant will be able to:1. Explore the Proctor Model for Group Supervision.2. Discuss the tasks of the Proctor Model.3. Explore the dynamics and stages of group supervision and adapt supervision interventions.4. Identify, articulate and devise strategies to deal with critical moments in a supervision group.5. Set up and maintain a group supervision arrangement.6. Demonstrate facilitation skills applicable to group supervision.7. Facilitate a supervision group.

Prerequisites Completion of an application form is required prior to enrolment. Please contact the program coordinator for further information:[email protected]

2020 Dates

Dates Day Location24-Aug-20 Day 1 Macarthur Clinical School (MCS), Campbelltown

25-Aug-20 Day 2 MCS, Campbelltown

26-Aug-20 Day 3 MCS, Campbelltown

MAN1274Reflective Group Clinical Supervision Refresher


NSQHS Standards (2nd edition): 1, 2, 6


PurposeTo provide a refresher course for facilitators who have already completed the MAN1221 3 day training. The course will enable facilitators to apply skills and attitudes essential to facilitating effective RGCS of the Proctors Three Functional Model of Supervision.

Learning OutcomesAt the completion of this course the participant will be able to:1. Critically analyse the Proctor Model for Group Supervision.2. Reflect on usefulness of the facilitators guide.3. Implement the setting up and maintaining a group supervision arrangement.4. Demonstrate facilitation skills applicable to group supervision

Prerequisites MAN1221 - Reflective Group Clinical Supervision

2020 Dates

Dates Location11-Jun-20 MCS, Campbelltown

MAN1272Transforming Your Experience Foundational Leadership Program




PurposeThe purpose of the TYEFLP is to provide the participant with opportunities to develop their leadership knowledge, capabilities and confidence. The program aims to develop the individuals’ capability, competence and confidence in dealing with the daily challenges in healthcare, providing leadership and support for those around them, enabling the consistent delivery of quality and safe person-centred care.

Learning OutcomesAt the completion of the TYEFLP, participants will be able to:1. Differentiate between Leadership and Management2. Incorporate the TYE Leadership Strategy, SWSLHD’s vision and NSW Health CORE values into their practice 3. Contribute to a collaborative and supportive workplace culture through actively role-modelling leadership behaviours4. Apply emotional intelligence to increase self-awareness and self-management in the context of the workplace 5. Identify and establish effective workplace relationships6. Implement respectful communication and genuine engagement within the workplace.

Prerequisites 1. Building Effective Teams (39831483)2. Conflict Resolution (39964199)3. Effective Workplace Conversations (39832364)4. Emotional Intelligence (93450040)5. Person Centred Care (43392513)6. Team Work - Team Processes (39966583)

2020 DatesDates Day Locations Dates Day



28-Apr-20 Day 3 NEC, Liverpool 28-Oct-20 Day 3 NEC, Liverpool

07-Apr-20 Day 1 NEC, Liverpool 20-Oct-20 Day 1 Liverpool Hospital

08-Apr-20 Day 2 NEC, Liverpool 21-Oct-20 Day 2 Liverpool Hospital

12-May-20 Day 3 NEC, Liverpool 25-Nov-20 Day 3 Liverpool Hospital




PurposeThe Mentoring Program will provide the participants with the skills and knowledge required to develop and establish a professional mentoring relationship with the learner.


1. Recognise the difference between counselling, preceptor, coaching, clinical supervision and mentoring2. Identify the need for and develop a mentoring plan3. Establish an effective mentoring relationship in the workplace4. Implement the appropriate communication techniques in the mentoring relationship5. Evaluate the effectiveness of the mentoring program

Prerequisites The following online courses is available through My Health Learning.

• An Introduction to Mentoring (eLearning module: 58519943)

2020 Dates

Dates Locations

23-Mar-20 NEC, Liverpool

27-Apr-20 NEC, Liverpool

25-May-20 MCS, Campbelltown

24-Aug-20 NEC, Liverpool


26-Oct-20 MCS, Campbelltown

MAN1262Workplace Mentoring

BSB42015 Certificate IV in Leadership and Management

Course Duration: 8 face to face days with program duation of 12 months



PurposeThis course aims to provide emerging leaders and managers with the knowledge, skills and attributes required for effective leadership and management by supporting the application of leadership and management competencies in the workplace. This program is an effective way to develop leaders and managers and provide them with the opportunity to gain a leadership and management qualification.

Units of Competency

2020 Dates

UOC Code UOC TitleBSBLDR401 Communicate effectively as a workplace

leader

BSBMGT402 Implement operational plan

BSBLDR402 Lead effective workplace relationships

BSBLDR403 Lead team effectiveness

BSBWOR404 Develop work priorities

BSBRSK401 Identify risk and apply risk management processes

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

BSBMGT403 Implement continuous improvement

BSBCUS402 Address customer needs

BSBCMM401 Make a presentation

BSBMGT401 Show leadership in the workplace

PSPGEN032 Deal with conflict

Dates Day Locations Dates Day26-Mar-20 Day 1 NEC, Liverpool 04-Jun-20 Day 5 NEC, Liverpool

09-Apr-20 Day 2 NEC, Liverpool 13-Aug-20 Day 6 NEC, Liverpool

30-Apr-20 Day 3 NEC, Liverpool 10-Sep-20 Day 7 NEC, Liverpool

14-May-20 Day 4 NEC, Liverpool 01-Oct-20 Day 8 NEC, Liverpool

1. Building Effective Teams (39831483)2. Code of Conduct (39962644)3. Conflict Resolution (39964199)4. Effective Workplace Conversations (39832364)5. Introduction to Work, Health and Safety for Managers

(39980660)6. Privacy Module 1 - Know Your Boundaries (39966648)7. Team Work - Team Processes (39966583)

Course Pre-requisites

BSB51918Diploma of Leadership and Management

Course Duration: 10days over 12 month period



PurposeThis qualification is suitable for staff who provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes. This is an opportunity for aspiring and emerging managers to develop the required skills and knowledge to manage workflow, lead people and contribute to improving workplace culture.

Units of Competency

2020 Dates

UOC Code UOC Title

BSBLDR511 Develop and use emotional intelligence

BSBMGT517 Manage operational plan

BSBLDR502 Lead and manage effective workplace relationships

BSBWOR502 Lead and manage team effectiveness

BSBMGT502 Manage people performance

BSBHRM405 Support the recruitment, selection and induction of staff

BSBMGT516 Facilitate continuous improvement

PSPGEN050 Manage conflict

BSBRSK501 Manage risk

BSBWOR501 Manage personal work priorities and professional development

BSBWHS521 Ensure a safe workplace for a work area

BSBADM502 Manage meetings

Dates Day Locations Dates Day

13-Oct-20 Day 1 NEC, Liverpool 23-Mar-21 Day 6 NEC, Liverpool

27-Oct-20 Day 2 NEC, Liverpool 27-Apr-21 Day 7 NEC, Liverpool

10-Nov-20 Day 3 NEC, Liverpool 11-May-21 Day 8 NEC, Liverpool

24-Nov-20 Day 4 NEC, Liverpool 03-Aug-21 Day 9 NEC, Liverpool

09-Mar-21 Day 5 NEC, Liverpool 17-Aug-21 Day 10 NEC, Liverpool

Course Pre-requisites1. Building Effective Teams (39831483)2. Code of Conduct (39962644)3. Conflict Resolution (39964199)4. Effective Workplace Conversations (39832364)5. Emotional Intelligence (93450040)6. Employment: People With Disability (214564254)7. Introduction to Work, Health and Safety for Managers

(39980660)8. Making meetings work (40017585)9. Recruitment: Module 1 Pre-Selection (206764095)10. Recruitment: Module 2 Selection (206764765)11. Recruitment: Module 3 Post-Selection (206767071)12. Team Work - Team Processes (39966583)13. The Interviewer (117938423)

Courses/ programs within this PDC incorporate the CORE Values and best practice methodology and are designed to provide support and professional development for current and emerging managers.




Behavioural Interviewing MAN1270

Financial Management Essentials (FME) two-day workshops 181048574

Good Health Great Jobs: the next step up COM12149

In-Charge Development program for Registered Nurses & Midwives MAN1255

Manage Conflict MAN1248

Manage Grievance for Managers MAN1269

Manage Misconduct MAN1258

Performance Development and Review – Masterclass for Managers MAN1267

Enrol Now!


MAN1270 Behavioural Interviewing


Equip National Standards (2nd edition): 1


PurposeThis course is designed to develop the skills and understanding of behavioural interviewing as part of the recruiting process. This includes preparation and structure of behavioural interview questions and skills testing consideration.


1. Formulate behavioural interview questions in consultation with key resource personnel2. Facilitate behavioural interviews and discussions with panel members to identify the preferred candidate 3. Consider and develop skills testing criteria as part of the interview process

Prerequisites N/A

2020 Dates



09-Nov-20 MCS, Campbelltown

181048574 Financial Management Essentials (FME)


NSQHS Standards (2nd edition): TBA


Purpose & LEARNING OUTCOMESDay 1: • Responsibility and principles of financial management• Value for Money in a NSW Health context• Budgeting and funding sources• Cost, financial risk management and controlDay 2: • Workplace report - informal discussion• Full Time Equivalent (FTE) overview• Case study and activities

Prerequisites Complete the Pre-course survey.

2020 Dates

Dates Day Location Dates Day Location19-Feb-20 Day 1 NEC, Liverpool 2-Sep-20 Day 1 NEC, Liverpool



27-May-20 Day 2 NEC, Liverpool 2-Dec-20 Day 2 NEC, Liverpool

COM12149 Good Health Great Jobs: the next step up




LEARNING OUTCOMESAt the end of this unit the participants will be able to:1. Discuss the need for equitable recruitment pathways in NSW Health2. Implement culturally safe principles and practices in the workplace3. Identify individual roles and responsibilities in relation to relevant NSW Health Aboriginal Workforce policies, strategies and procedures

that support the recruitment of Aboriginal people.4. Locate and discuss NSW Ministry of Health’s Aboriginal Workforce Strategic Framework 2016-2020 and SWSLHD Aboriginal Workforce

Strategy 2017-2020

Prerequisites N/A

2020 Dates

purposeThe purpose of this course is to raise the awareness of recruiting managers of SWSLHD’s target for Aboriginal staff; and enable them to implement culturally safe recruitment of Aboriginal people.

Dates Location Dates Location27-Feb-20 Fairfield Hospital 27-Aug-20 MCS, Campbelltown

19-Mar-20 MCS, Campbelltown 24-Sep-20 NEC, Liverpool

26-Mar-20 NEC, Liverpool 29-Oct-20 Bankstown Hospital

30-Apr-20 Bankstown Hospital 19-Nov-20 NEC, Liverpool

21-May-20 Bowral Hospital 26-Nov-20 Bowral Hospital

MAN1255 In-Charge Development Program for Registered Nurses & Midwives




PurposeThe purpose of this program is to develop the skills and attributes of Registered Nurses/Midwives to step up into the roles of Team Leader or In-Charge of Shift. Participants of this program will develop as confident and competent leaders and be able to role model and promote the concepts and principles of leadership and accountability when managing in their workplaces.

Learning OutcomesBy participating in this program, the participant will be able to:

1. Identify and demonstrate the skills and attributes of a Team Leader and In-Charge Nurse/Midwife

2. Lead staff under their supervision during a shift within their workplace

3. Demonstrate the effective and efficient utilisation of resources within the unit under their leadership

4. Utilise risk management assessment skills throughout the duration of their shift

5. Recognise when situations require escalation and discuss the implementation of escalation protocols within their unit

6. Work in partnership with all parties responsible for the planning, delivery and evaluation of healthcare to achieve mutually beneficial health outcomes

Prerequisites • Conflict Resolution (39964199)

• Negotiation Skills (39985658)

2020 DatesDates Day Locations07-May-20 Day 1 MCS, Campbelltown

08-May-20 Day 2 MCS, Campbelltown

13-Aug-20 Day 1 NEC, Liverpool




MAN1248 Manage Conflict




PurposeThis course provides participants with the opportunity to learn to identify and describe the elements of conflict within the workplace. Participants will utilise their skills of perception, empathy, listening, and assertiveness within the context of resolving conflict in the most effective way. The course provides participants with an opportunity to work through relevant conflict scenarios in role play situations, which enables them to apply the above skills to resolve conflict in a safe classroom setting.

Learning OutcomesAt the completion of this program, participants will be able to:1. Identify the causes and types of conflict2. Recognise the signs and stages of conflict within the workplace3. Implement strategies to deal with emotions during conflict4. Examine barriers to communication and implement strategies to overcome those barriers5. Demonstrate effective conflict resolution and problem solving techniques6. Partner with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial outcomes

reducing the risk of conflict

Prerequisites Conflict Resolution (39964199)Negotiation Skills (39985658)

2020 Dates




17-Sep-20 MCS, Campbelltown

MAN1269 Grievance Management: Managers




PurposeThis workshop is a half-day, face-to-face workshop that enables managers to confidently and effectively assist staff to resolve a grievance.

Learning OutcomesAt the completion of this program, students will be able to:1. Prepare to take action to facilitate the resolution of a grievance between staff members. 2. Take action to facilitate the resolution of a grievance between staff members. 3. Evaluate the effectiveness of a grievance resolution action between staff members.4. Take further action to facilitate grievance resolution if necessary.

Prerequisites The following online course is available through My Health Learning.• Managing Grievance Early (169948822)

2020 Dates

Dates Locations Dates Locations05-Mar-20 Bowral Hospital 13-May-20 Bankstown Hospital

10-Mar-20 Liverpool Hospital 28-Aug-20 Liverpool Hospital

26-Mar-20 Fairfield Hospital 14-Oct-20 MCS, Campbelltown


MAN1258 Manage Misconduct




PurposeThis course will assist managers in managing misconduct according to organisational and policy requirements.

Learning OutcomesAt the completion of this course the participant will be able to:1. Define misconduct2. Identify the process used when managing misconduct3. Identify when a misconduct investigation should take place4. Recognise their role in managing misconduct and in a misconduct investigation5. Identify when escalation/reporting is required in-line with NSW Health Policy and AHPRA requirements6. Conduct a risk assessment of the incident and implement strategies to reduce risk immediately (including the role of suspension)7. Conduct a misconduct investigation and effectively document a misconduct investigation


• Code of Conduct (39962644)• Communicating During Challenging Situations (39966618)• Conflict Resolution (39964199)• Effective Workplace Conversations (39832364)• Managing Grievance Early (169948822)

2020 DatesDates Locations19-Mar-20 Liverpool Hospital


18-Aug-20 Bankstown Hospital

10-Sep-20 Liverpool Hospital

MAN1267 Performance Development and Review: Masterclass for Managers




PurposeThe aim of this class is to equip managers with the knowledge and skills to effectively develop staff performance


1. Understand their role and responsibilities in conducting performance development and review2. Set clear performance and behavioural objectives as part of the performance development and review discussion3. Facilitate a performance development and review meeting

Prerequisites N/A

2020 Dates

Dates Locations26-Feb-20 MCS, Campbelltown

28-Apr-20 Liverpool Hospital


15-May-20 Fairfield Hospital

6-Aug-20 Liverpool Hospital

16-Sep-20 Bowral Hospital


7-Oct-20 Bankstown Hospital

27-Oct-20 Fairfield Hospital

Courses within this PDC cover areas of research, education and training and equip staff with necessary skills to showcase their achievements.



CNE /CME Professional Development Program COM12136

Procedure and Policy Writing COM12152

Teaching in the Moment DEV1236

Enrol Now!Please log on to My Health Learning and search for the course code in the course catalogue.



Certificate IV in Training and Assessment TAE40116

Library CoursesCourse Name Course Code

CIAP Searching - Drug Resources COM12108

CIAP Searching for Allied Health Staff COM12107

CIAP Searching for Medical Staff COM12109

CIAP Searching for Nursing Staff COM12110

EndNote Basics COM12114

Overview of CIAP (Clinical Information Access Portal) COM12106

Searching & Beyond - Starting Research COM12111

Searching CINAHL COM12112

Tour of Athens COM12113

Research CoursesStaff interested in additional research courses can visit Ingham institute Courses

https://www.inghaminstitute.org.au/resources-page/

COM12136CNE/CME Professional Development Program




PurposeThe purpose of this program is to provide or the professional development of Clinical Nurse and Midwifery Educators (CNE / CME) employed across South Western Sydney Local Health District (SWSLHD). Participants of this program will develop as clinical leaders, mentors, coaches and be able to model ad promote the concepts and principles of adult learning and best practice into their workplaces.

Learning OutcomesAt the completion of this program, students will be able to:1. Define the role of CNE / CME 2. Integrate the concepts of adult learning into the workplace3. Assess and evaluate the learning needs of individuals in the workplace4. Participate in a workplace needs analysis and develop a workplace education plan5. Develop team work, leadership skills and critical reflection techniques6. Critique clinical evidence and research in relation to its enhancement of best practice in the workplace

Prerequisites The following online courses are available through My Health Learning.• Building Effective Teams (39831483)• Conflict Resolution (39964199)• BEmpowering All to Educate (98239810)• Facilitating Effective Performance (59234502)

2020 DatesDates Day Locations29-Apr-20 Day 1 NEC, Liverpool

17-Jun-20 Day 2 NEC, Liverpool


11-Nov-20 Day 4 NEC, Liverpool

COM12153 Procedure and Policy Writing




PurposeThe aim of this program is to enable clinical staff to review, update and write new clinical procedures for endorsement by SWSLHD.

Learning OutcomesAt the completion of this course the participant will be able to:1. Identify the SWSLHD Clinical Procedure Endorsement Process and apply it to the proposed document within time constraints2. Define the role and responsibilities of clinical experts in informing policy/procedure development3. Undertake a literature review to embed best practice in the document4. Differentiate between a compliance notice, procedure and a policy5. Access high level resources at the Ministry of Health pillars to inform the document 6. Construct a well written, referenced, legally defensible procedure for endorsement at District level 7. Troubleshoot barriers to document approval8. Engage stakeholders and build on communication and collaboration skills across the LHD

Prerequisites N/A



4-May-20 NEC, Liverpool






DEV1236 Teaching in the Moment




PurposeThe aim of this program is to provide a framework for all health professionals to further their knowledge and practical skills for clinical teaching to maximise learning opportunities in the clinical setting.

Learning OutcomesAt the completion of this course the participant will be able to:1. Identify the health professional’s roles and responsibilities in clinical teaching2. Develop skills and strategies to facilitate learning in the workplace3. Facilitate learning opportunities to include patients in the teaching process whilst maintaining patient’s rights4. Apply adult learning principles and facilitate a reflective approach to teaching and learning5. Plan assessment and evaluation strategies when undertaking the clinical teaching role6. Identify strategies that effectively address conflict situations and challenging behaviours in a learning context

Prerequisites The following online courses are available through My Health Learning.• Facilitating for Learner Success (eLearning module: 99664746)• Empowering the Educators: Capability Framework Self-Assessment (eLearning module: 102341620)

2020 DatesDates Day Locations Dates Day Locations25-Feb-20 Day 1 Liverpool Hospital 07-Aug-20 Day 1 Liverpool Hospital

17-Mar-20 Day 2 Liverpool Hospital 21-Aug-20 Day 2 Liverpool Hospital

TAE40116 Certificate IV in Training and Assessment




PurposeThe purpose of Certificate IV in Training and Assessment is to provide the participant with opportunities to develop their knowledge, capabilities and confidence in Training and Assessment in the context of the organisation and Vocational education and training The program aims to develop the individuals’ capability, competence and confidence in designing and developing learning programs , delivering learning programs and designing, developing, planning and conducting assessment tools.


1. Design learning programs that support the effective development of skills and knowledge.

2. Learn how to interpret and unpack a unit of competency to create learning programs and assessment tools.

3. Describe adult learning theories, styles and principles and apply these when delivering training

4. Practise effective ways of supporting workplace learning.

5. Appreciate the relationship between the standards/competencies and the evidence needed to support a candidates claim for competence.

6. Participate in the validation of assessment activities to allow the continuous improvement of assessment practice.

7. Identify strategies to support candidates who have language, literacy and numeracy challenges.

Application Applicants can apply for this course through My Health Learning. There is an Expression of Interest (EOI) process that needs to be completed prior to enrolment confirmation. Please visit our CEWD website for more information.

2020 DatesDates Day Locations Dates Day Locations Dates Day LocationsLiverpool Intake

04-Feb-20 Day 1 NEC, Liverpool 14-Jul-20 Day 6 NEC, Liverpool 20-Oct-20 Day 11 NEC, Liverpool

11-Feb-20 Day 2 NEC, Liverpool 21-Jul-20 Day 7 NEC, Liverpool 27-Oct-20 Day 12 NEC, Liverpool

18-Feb-20 Day 3 NEC, Liverpool 18-Aug-20 Day 8 NEC, Liverpool 10-Nov-20 Day 13 NEC, Liverpool

07-Apr-20 Day 4 NEC, Liverpool 06-Oct-20 Day 9 NEC, Liverpool 17-Nov-20 Day 14 NEC, Liverpool

07-Jul-20 Day 5 NEC, Liverpool 13-Oct-20 Day 10 NEC, Liverpool 01-Dec-20 Day 15 NEC, Liverpool

Campbelltown Intake

06-Feb-20 Day 1 MCS, Campbelltown 16-Jul-20 Day 6 MCS, Campbelltown 22-Oct-20 Day 11 MCS, Campbelltown

13-Feb-20 Day 2 MCS, Campbelltown 23-Jul-20 Day 7 MCS, Campbelltown 29-Oct-20 Day 12 MCS, Campbelltown

20-Feb-20 Day 3 MCS, Campbelltown 20-Aug-20 Day 8 MCS, Campbelltown 12-Nov-20 Day 13 MCS, Campbelltown

09-Apr-20 Day 4 MCS, Campbelltown 08-Oct-20 Day 9 MCS, Campbelltown 19-Nov-20 Day 14 MCS, Campbelltown

09-Jul-20 Day 5 MCS, Campbelltown 15-Oct-20 Day 10 MCS, Campbelltown 03-Dec-20 Day 15 MCS, Campbelltown

https://www.swslhd.health.nsw.gov.au/cewd/rto.html

Courses within this PDC aim to provide foundational and advanced workplace knowledge and skills critical to ensuring the safest and highest level of person centred care is provided at all times.


Course Name

Administration

Aged Care, Chronic Disease & Rehabilitation

Allied Health

Cardiovascular

Communication

Critical Care

General Clinical

Mental Health

Women’s and Children’s Health

Workforce Skills


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Certificate III in Health Administration HLT37315

Interpret and apply medical terminology appropriately BSBMED301

Workforce Skills - Administration




Effective Minute Taking COM1269

MHL Scheduler Training PCO1292

Public Speaking and Presentation Skills COM1243

COM1269 Effective Minute Taking




PurposeThe purpose of this course is to develop the skills and knowledge required to effectively organise meetings and record accurate minutes.


1. Identify types of meetings2. List common terms used for meetings 3. Identify requirements of a meeting and its participants 4. State the process required to prepare documentation for meetings 5. Describe the process of recording and producing minutes 6. Apply different writing styles used in minute taking

Prerequisites N/A

2020 Dates

Learning Outcomes



16-Sep-20 Fairfield Hospital


PCO1292 My Health Learning (MHL) Scheduler Training




PurposeThe aim of this course is to train identified staff to enter departmental training data into My Health Learning.

At the completion of this course participants will be able to:1. create classes2. enrol staff3. complete registrations4. mark competence5. run reports

Prerequisites N/A

2020 DatesLog on to My Health Learning for available dates.

Learning Outcomes

COM1243 Public Speaking and Presentation Skills


NSQHS Standards (2nd edition): 1,2,4,5,6,11


PurposeThe aim of this course is to:1. Increase confidence with public speaking by understanding barriers such as stage fright2. Utilise an easy to follow plan for verbal presentations3. Assist in decision making regarding appropriate visual aids, content and environmental set-up4. Develop skills and knowledge about audience handling techniques, including advanced question answering techniques

At the completion of this course participants will be able to:1. Confidently present information to basic audiences2. Confidently manage questions and various audience types during presentations3. Make appropriate choices regarding content, environment and the use of visual aids4. Understand the requirement of adequate planning for presentations5. Explore commonly held beliefs about public speaking

Prerequisites N/A

2020 Dates

Learning Outcomes

Dates Locations11-Mar-20 NEC, Liverpool


HLT37315 Certificate III in Health Administration




PurposeThis qualification reflects the role of administrative workers in the health industry. These workers follow known routines and procedures, taking responsibility for their own work under general supervision. They combine communication, customer service and technical skills, and use discretion and judgement to adapt and transfer their skills to different situations.

Prerequisites N/A

2020 Dates

Units of CompetencyUOC Code UOC TitleHLTWHS001 Participate in workplace health and safety

HLTINF001 Comply with infection prevention and control policies and procedures

BSBCUS301 Deliver and monitor a service to customers

CHCCOM005 Communicate and work in health or community services

BSBFLM309 Support continuous improvement systems and processes

BSBINN201 Contribute to workplace innovation

CHCDIV001 Work with diverse people

BSBINM301 Organise workplace information

BSBRKG303 Retrieve information from records

CHCCCS020 Respond effectively to behaviours of concern

BSBWRT301 Write simple documents

BSBMED301 Apply and interpret medical terminology appropriately

BSBWOR301 Organise personal work priorities and development

Dates Locations Dates Locations01-Apr-20 NEC, Liverpool 24-Jul-20 NEC, Liverpool

17-Apr-20 NEC, Liverpool 07-Aug-20 NEC, Liverpool

15-May-20 NEC, Liverpool 28-Aug-20 NEC, Liverpool

03-Jun-20 NEC, Liverpool 25-Sep-20 NEC, Liverpool

25-Jun-20 NEC, Liverpool 16-Oct-20 NEC, Liverpool

BSBMED301

Interpret and apply medical terminology appropriately

Course Duration: 6 half day sessions (over 8 month period)



PurposeThis unit describes the knowledge and skills required to understand and respond to instructions: to carry out routine tasks and communicate with a range of internal/external clients in a medical environment; as well as use appropriate medical terminology.It applies to individuals who apply a broad range of competencies in various medical administration contexts. They may exercise discretion and judgement using appropriate knowledge to provide technical advice and support to a team.


1. Respond appropriately to instructions which contain medical terminology2. Carry out routine tasks3. Use appropriate medical terminology in oral and written communication

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Locations17-Apr-20 NEC, Liverpool


03-Jun-20 NEC, Liverpool





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Ageing: Physical Changes, Needs & Nursing Management CSK12449

Comprehensive Care of the Confused Patient CSK12457

Hot Topics in Aged Care CSK12443

Leg Ulcer Management CSK12373

Workforce Skills - Aged Care, Chronic Disease & Rehabilitation

CSK12449 Ageing: Physical Changes, Needs and Nursing Management




PurposeThe aim of this course is to expand participants’ knowledge and skills when assessing, supporting and managing the physical & psychosocial changes and needs associated with the ageing process; in the elderly patient.


1. Recognise the barriers to assessing and caring for the elderly patient and to develop & implement strategies to achieve optimal patient care outcomes.

2. Apply risk assessment methodology in planning nursing care for the elderly patient incorporating the physical changes and needs associated with: skin impairment, continence function, malnutrition, dysphasia/dysphagia and venous/arterial ulceration.

3. Recognise the clinical implications of polypharmacy in the elderly patient and actively engage in patient/carer education regarding the safe use of multiple medications.

4. Identify the appropriate referral process for the various local, state and federal government services available for elderly patients to ensure a safe transfer of care.

5. Partner with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial outcomes.

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Day Locations12-May-20 Day 1 Liverpool Hospital

13-May-20 Day 2 Liverpool Hospital

CSK12457 Comprehensive Care of the Confused Patient




PurposeThe aim of this course is to expand the clinical and psychosocial knowledge & skills of health care professionals in assessing, supporting and managing the confused person. This program will facilitate a person centred approach to optimize health, safety & wellbeing.

At the completion of this course participants will be able to:1. Recognise and implement the validated screening tools used in screening the cognitively impaired patient for confusion.2. Identify the signs & symptoms of frailty & how to manage the associated physiological changes.3. Differentiate between the “Four D’s” (Dementia, Delirium, Depression & Drugs).4. Identify and implement communication processes & tools used to support person centred care and to partner with consumers.5. Discuss how bowel & bladder impairments can cause and effect confusion.6. Develop the skills to implement care strategies that can prevent and manage changes in the confused patient’s behaviour/s via reflective

case presentations7. Outline the appropriate referral pathways available to ensure the safe transfer of care of the confused patient.8. Discuss the pharmacological effects of polypharmacy on the confused patient. 9. Partner with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial outcomes.

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Day Locations17-Mar-20 Day 1 Liverpool Hospital

24-Mar-20 Day 2 Liverpool Hospital

3-Nov-20 Day 1 MCS, Campbelltown

10-Nov-20 Day 2 MCS, Campbelltown

CSK12443 Hot Topics in Aged Care




PurposeThe aim of this course is to raise awareness of the new and emerging issues pertaining to the hospitalization of the older person.

At the completion of this course participants will be able to:1. Identify the types of elder abuse and the response required to ensure the safety of the older person.2. Demonstrate the use of the Malnutrition Screening Tool (MST) and have the ability to action referral pathways & care plans for the at risk

patient.3. Recognise the importance of safe toileting based on best practice principles, to eliminate bathroom related injuries and incidents.4. Acquire the necessary knowledge to raise awareness of Lesbian, Gay, Bisexual, Transgender, Intersex (LGBTI) ageing issues; pertaining to

diversity and inclusivity.5. Identify the correct use of continence appliances based on best practice principles and promoting continence in the older person.6. Recognise and intervene in the minimisation of aggression in the cognitively impaired patient.7. Acquire knowledge on the importance of normalization within inpatient hospital environments by adopting the “Fit to Sit” program

principles.8. Identify & implement the safe use of South Western Sydney Local Health District (SWS LHD) restraint guidelines.9. Partner with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial outcomes.

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Day Locations16-Jun-20 Day 1 Liverpool Hospital

CSK12373 Leg Ulcer Management




PurposeThe aim of this course is to equip the participant in advanced wound management skills in providing leg ulcer management and graduated compression therapy.


1. Discuss the epidemiology of a range of different lower leg ulcers and their impact on health service provision.

2. Discuss the pathophysiology of lower leg ulceration.

3. Identify the anatomy and physiology of the vascular & lymphatic systems in the lower leg.

4. Demonstrate how to undertake a comprehensive assessment of the individual at risk and the individual with a lower leg ulcer, to establish aetiology.

5. Identify the range of evidence based management for lower leg ulcers and associated skin changes including: wound management, pain management, skin care, compression bandages/ hosiery and intermittent & preventative interventions (including surgery).

6. Recognise the importance of an interprofessional approach for the assessment and management of at risk individuals & for those with lower limb ulcers.

7. Interpret non-invasive vascular reports in relation to graduated compression therapy.

8. Demonstrate clinical skills in the application of graduated compression therapy including: bandaging, garments and pneumatic devices.

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Locations29-Apr-20 Liverpool Hospital




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Allied Health Leadership Program MAN1254

Clinical Supervision for Allied Health Professionals MAN1239

Workforce Skills - Allied Health

MAN1254

Allied Health Leadership Program



NSW Public Sector Capability Framework Group: TBA

PurposeThe Allied Health Leadership Program is a series of monthly workshops for Allied Health Managers and Team Leaders. Guest speakers will present a new topic each month and participants will have the opportunity to participate in discussion and interact with their peers.


1. Developed skills in a range of leadership and management areas2. Expand and consolidate their professional networks with other Allied Health professionals across the district

Prerequisites N/A

Learning Outcomes

2020 DatesDates Locations3-Feb-20 NEC, Liverpool

2-Mar-20 Liverpool Hospital


4-May-20 Liverpool Hospital


6-Jul-20 Liverpool Hospital



2-Nov-20 Liverpool Hospital

7-Dec-20 Liverpool Hospital

MAN1239

Clinical Supervision for Allied Health Professionals




PurposeThe aim of this course is to familarise Allied Health Clinical Supervisors with reflective models of clinical supervison; enabling them to set up clinical supervision relationships and identify strategies for challenging behaviours.


1. Be familiar with the HETI clinical supervision resources, including The Superguide, The Learning Guide and the Clinical Supervision for Allied Health Professionals elearning modules

2. Use a reflective model within clinical supervision3. Set up an initial clinical supervisory relationship4. Identify useful strategies for challenging behaviours in clinical supervision

Prerequisites N/A

Learning Outcomes

2020 DatesDates Locations24-Mar-20 Bankstown Hospital

14-May-20 Campbelltown Hospital


4-Nov-20 Fairfield Hospital


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Acute Coronary Syndromes CSK1249

Advanced Electrocardiography (ECG) CSK12135

Arrhythmias and Ischaemia (ECG Modules 2 & 3) CSK12313

Electrocardiography: Introduction to ECG Module 1 CSK1211

Temporary Cardiac Pacing CSK1215

Workforce Skills - Cardiovascular

CSK1249

Acute Coronary Syndromes




PurposeThis course aims provide clinical staff with a better understanding of the diagnosis and management of people with Acute CoronarySyndrome (ACS).

At the completion of this course participants will be able to:1. Describe the essential concepts of ACS pathophysiology and terminology2. Identify current best practice in diagnosis and management of people with ACS in Australia3. Identify rudimentary patterns of ACS on the 12-lead ECG

Prerequisites N/A

Learning Outcomes

2020 Dates



CSK12135

Advanced Electrocardiography (ECG)




Purpose

To provide experienced clinical staff with advanced electrocardiography (ECG) interpretation skills. You must be working in a clinical area where ECG interpretation skills are considered part of the nursing role. This includes Coronary Care, Intensive Care, Cardiac Interventional / Investigation Units, Cardiothoracic units and Emergency departments.


1. Develop an understanding of advanced principles of electrocardiography2. Identify bundle branch blocks and fascicular blocks3. Expand their knowledge of some ECG peculiarities related to cardiac and non-cardiac problems4. Distinguish between VT and SVT with aberrancy 5. Apply their knowledge of ECG analysis to their nursing role

Prerequisites Introduction to Cardiac Monitoring (eLearning module: 66046650)

Learning Outcomes

2020 Dates

Dates Locations27-Oct-20 Liverpool Hospital

CSK12313

Arrhythmias and Ischaemia




PurposeThis course aims to provide clinical staff with the theoretical knowledge to;

• Interpret and manage basic cardiac arrhythmias • Identify ischaemia, injury and infarction on the 12-lead electrocardiography (ECG)• Outline related clinical interventions


1. Clarify why arrhythmias occur and their clinical significance2. Define and then apply the principles of a systematic approach to rhythm interpretation3. Identify common arrhythmias and outline related clinical interventions4. Describe the essentials of acute coronary syndrome pathophysiology5. Identify changes in relation to ischaemia, injury and infarction on the 12-lead ECG6. Detect probable location of infarction and vessels involved using the 12-lead ECG as a guide7. Discuss management options in relation to ischaemia, injury and infarction on the 12-lead ECG

Prerequisites Introduction to Cardiac Monitoring (eLearning module: 66046650)

Learning Outcomes

2020 DatesDates Locations23-Mar-20 Bankstown Hospital




CSK1211

Electrocardiography: Introduction to ECGs Module 1




PurposeThis course aims to provide nurses and other clinical staff with the theoretical knowledge to differentiate normal sinus rhythm from abnormal rhythms and a normal 12-lead electrocardiography (ECG) from an abnormal 12-lead ECG using a systematic method of interpretation.


1. Apply basic cardiac anatomy and physiology to the Electrocardiograph (ECG)2. Describe basic principles of electrocardiography3. Prepare for and perform a 12-lead ECG, including troubleshooting during the procedure4. Identify normal components of the ECG tracing and normal sinus rhythm5. Identify what the normal 12-lead ECG should look like6. Explain the relevance of ECG to clinical practice

Prerequisites N/A

Learning Outcomes

2020 DatesDates Locations18-Feb-20 Liverpool Hospital



4-Nov-20 Bankstown hospital

CSK1215

Temporary Cardiac Pacing


NSQHS Standards (2nd edition): 1,2,3,4,5,6,8


PurposeThis course aims to provide nurses and other clinical staff with the theoretical knowledge to differentiate normal sinus rhythm from abnormal rhythms and a normal 12-lead electrocardiography (ECG) from an abnormal 12-lead ECG using a systematic method of interpretation.


1. Apply basic cardiac anatomy and physiology to the Electrocardiograph (ECG)2. Describe basic principles of electrocardiography3. Prepare for and perform a 12-lead ECG, including troubleshooting during the procedure4. Identify normal components of the ECG tracing and normal sinus rhythm5. Identify what the normal 12-lead ECG should look like6. Explain the relevance of ECG to clinical practice

Prerequisites N/A

Learning Outcomes




4-Nov-20 Bankstown hospital


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Coaching for Performance COM12156

Counselling for Non Counsellors COM12135

Manage Grievance for Staff MAN1268

Performance Development and Review for Staff - Masterclass COM12155

Workforce Skills - Communication

COM12156

Coaching for Performance




PurposeThe primary purpose of this program is to promote a planned approach to the integration of coaching skills and practice in the workplace. This course has been developed using the Health Education & Training Institute’s “Coaching for Performance 42288277” education materials.

At the completion of this program, participants will be able to:1. Determine when it is appropriate to use a coaching approach2. Develop and practice skills in:

• Crafting and asking questions• Active listening• Providing feedback• Creating coaching mindset• Applying the GROW coaching model• Drawing learning from reflection on practice

3. Identify the actions they can take to incorporate coaching into their practice.4. Partner with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial outcomes.

Prerequisites Coaching for Performance (39829894)

Learning Outcomes

2020 DatesDates Locations9-Apr-20 Liverpool Hospital


COM12135

Counselling for Non Counsellors




PurposeThe aim of this course is to provide health professionals with an introduction to counselling skills in order to help patients/clients/colleagues deal with health issues and other problems. This course does not lead to a qualification in counselling.


1. Define counselling2. Describe the roles and responsibilities of the counsellor3. Identify and apply the micro-skills in counselling4. Discuss issue exploration and finding solutions5. Explore barriers to communication 6. Practice a counselling session 7. Partner with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial outcomes.

Prerequisites 1. Introduction to Motivational Interviewing (42190007) 2. Building Resilience (129904928) 3. Recognising Vicarious Trauma (97624457)

Learning Outcomes

2020 Dates

Dates Locations21-May-20 NEC, Liverpool


MAN1268

Grievance Management: all staff




PurposeThis workshop is a half-day, face-to-face workshop that enables managers to confidently and effectively assist staff resolve a grievance.


1. Prepare to hold a conversation with a colleague to resolve a grievance2. To hold a conversation with a colleague to resolve a grievance3. Evaluate the effectiveness of a grievance resolution conversation4. Take further action if necessary

Prerequisites Managing Grievance Early (169948822)

Learning Outcomes

2020 Dates

Dates Locations05-Mar-20 Bowral Hospital





COM12155

Performance Development and Review for Staff - Masterclass

Course Duration: 1 hour



PurposeTo assist staff to develop knowledge and skills to effectively understand the performance development and review process and complete the SWSLHD PDR Tools.


1. Recognise their role and responsibilities in the completion of the performance development and review process2. Describe the components of the performance development tool3. Identify the components and provide examples of a SMART goal that reflects behaviour and results

Prerequisites N/A

Learning Outcomes

2020 Dates




15-May-20 Fairfield Hospital


16-Sep-20 Bowral Hospital


7-Oct-20 Bankstown Hospital



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Adult Advanced Life Support Level 1 (Immediate Life Support) CSK12364

Advanced Emergency Practice (AEP) program CSK12464

Clinical Initiatives Nurse Education Program CSK12463

Emergency Management of the Seriously Ill Child (EMSIC) CSK12345

Essentials in Emergency Nursing CSK12359

Feeling Safe in the Emergency Department (FSIED) CSK12436

Transition to Emergency Nursing Practice Program: Part 1 CSK946

Transition to Emergency Nursing Practice Program: Common Presenting Problems: Part 2

CSK947

Transition to Emergency Nursing Practice Program: Specific Populations: Part 3 CSK948

Trauma Nursing CSK1260

Triage Nursing CSK1222

Workforce Skills - Critical Care

CSK12364

Adult Advanced Life Support Level 1 (Immediate Life Support)




PurposeThe course aims to enhance knowledge and skills in Adult ALS Level 1 (Immediate Life Support), to enable staff to respond to adults in cardiac arrest. Online modules and pre-reading forms an essential requirement for the course.

At the completion of this course participants will be able to:1. Practice with skills in basic airway management ,2. Identification of shockable and non-shockable rhythms,3. Safe defibrillation with a manual defibrillator,4. First line pharmacological treatment in adult cardiac arrest,5. Adherence to the ALS algorithm,6. Post resuscitation management,7. Learning to work with the resuscitation team,8. Practical assessments in a simulated environment.

Prerequisites • Advanced Life Support Theory - Module A (Adult) (67644403)• Advanced Life Support Theory - Module B (Adult) (67644650)• Advanced Life Support Theory - Module C Quiz (197482978)• Basic Life Support Assessment (46498168)

Learning Outcomes

2020 DatesDates Locations29-Jan-20 NEC, Liverpool

28-Feb-20 NEC, Liverpool








CSK12464

Advanced Emergency Practice (AEP)




PurposeThis program provides an opportunity for Emergency Department (ED) Registered Nurses to gain advanced emergency knowledge and clinical skills to initiate care for patients waiting to be seen by a Medical Officer, and to implement management of patients using SWSLHD Advanced Clinical Nurse Standing Orders.

At the completion of this course participants will be able to:1. Demonstrate an advanced level of clinical competence in the care of patients outlined in the NSW Health Clinical Initiatives Nurse (CIN)

role using theoretical knowledge and clinical judgement 2. Effectively assess patients on presentation to ED as outlined in the NSW Health CIN role, and independently initiate investigations based

on this assessment3. Demonstrate advanced skills in emergency nursing including; advanced assessment skills; initiation of x-rays and other investigations and

analgesia based on these assessments4. Implement patient care using advanced clinical skills, such as; wound closure techniques, fracture management and invasive procedures

(eg. arterial blood sampling)

Prerequisites • All RNs newly employed to an ED after 2011 must complete the Transition to Emergency Nursing Program, Emergency Management of the

Seriously Ill Child and Adult Advanced Life Support course prior to enrolling in the AEP program• Completion of the Triage and AEP pre-competencies must be completed and returned to the Clinical Nurse Educator (CNE) two months

prior to the start date of this program.

Learning Outcomes

2020 DatesDates Locations25-Nov-20 NEC, Liverpool

CSK12463

Clinical Initiatives Nurse Education




PurposeThis program provides an opportunity for Emergency Department Registered Nurses to gain skills and knowledge enabling them work in the Clinical Initiatives Nurse (CIN) role confidently.

At the completion of this course participants will be able to:1. Discuss the role fundamentals and priorities2. Demonstrate a working knowledge of the communication needs of patients in the waiting room3. Demonstrate management of the waiting room4. Communicate effectively with the ED team to escalate care needs as required5. Undertake a pain assessment and develop a plan to manage the patient’s pain6. Demonstrate competency in limb assessment and decision to x-ray7. Demonstrate a wound assessment and develop a plan of care for initial wound management8. Demonstrate competency in abdominal and respiratory assessment9. Re-assess the patient with a Mental Health presentation in the waiting room and work collaboratively to meet their care needs10. Recognise the vulnerable populations in the waiting room and identify the specific care needs11. 11. Document the CIN assessment, care plan and interventions in line with documentation requirements

Prerequisites • Between the Flags - Tier 2 DETECT workshop (ADULT - Face-to-face education) - Nursing and Medical (half day) (91006258) • CSK946 - Transition to Emergency Nursing Program: Part 1 (47628188)• CSK947 - Transition to Emergency Nursing Program: Common Presenting Problems: Part 2 (47628420)• CSK948 - Transition to Emergency Nursing Program: Specific Populations: Part 3 (47628486)• EDVPM Physical Skills Workshop (144264294)

Learning Outcomes

2020 DatesDay Dates LocationsDay 1 20-Feb-20 NEC, Liverpool

Day 2 5-Mar-20 NEC, Liverpool

Day 1 21-Apr-20 NEC, Liverpool

Day 2 5-May-20 NEC, Liverpool

Day 1 30-Sep-20 NEC, Liverpool

Day 2 14-Oct-20 NEC, Liverpool

CSK12345

Emergency Management of the Seriously Ill Child (EMSIC)




PurposeThis course provides participants with knowledge relating to recognition of seriously ill or injured children and infants; and their management/treatment using a structured approach based on current best practice guidelines.

By participating in this course the participant will be able to:

1. Identify the differences in approach to patient assessment across the paediatric age spectrum2. List anatomical and physiological differences between adults and children3. Discuss the implications of anatomical and physiological differences between adults and children4. Perform an initial assessment of airway, breathing, circulation and neurological function in the seriously ill or injured child5. Identify, interpret and evaluate early (yellow zone criteria) and late (red zone criteria) signs and symptoms of the deteriorating infant /

child as part of a systematic approach to assessment6. Develop knowledge relating to the initial management and treatment of the seriously ill or critically injured child7. Discuss the importance of effective communication and identify methods for improving communication8. Demonstrate effective communication, including the use of ISBAR9. Discuss the importance of accurate and timely documentation and a clearly documented medical plan10. Discuss the importance of teamwork and demonstrate the ability to work effectively within a team11. Discuss and demonstrate the process of escalation of concern12. List equipment required for transporting deteriorating patients13. Partner with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial outcomes

Prerequisites The following online courses are available through My Health Learning.• 01. RESUS4KIDS – Paediatric Life Support for Healthcare Rescuers e-Learning (eLearning module: 81519090)• 03. RESUS4KIDS – Intraosseous Access e-Learning (eLearning module: 81830550)• Between the Flags – Tier 2: Systematic Assessment (Paediatric) (eLearning module: 90689601)• Between the Flags – Tier 2 eLearning Case Studies – Nursing & Medical (Paediatric) (eLearning module:99825657)

Learning Outcomes


3-Mar-20 Fairfield Hospital

4-Jun-20 Bankstown Hospital


27-Nov-20 Bankstown Hospital

CSK12359

Essentials in Emergency Nursing




PurposeThis course follows on from the Transition to Emergency Nursing Program. It develops the RN’s knowledge and skills when caring for critically ill patients within the resuscitation area in the Emergency Department.


1. Outline and discuss causative pathophysiology of the disease processes covered in the program2. Outline, discuss and demonstrate competence in performing advanced patient assessment and advanced clinical skills when caring for

the critically ill patient in the ED3. Utilise advanced knowledge of blood, x-ray and other tests results provided to the critically ill patient with best practice individualised

nursing care in the ED4. Assess and manage care of potentially critically ill patients into the ED

Prerequisites N/A

Learning Outcomes

2020 DatesDates Locations27-May-20 NEC, Liverpool


CSK12436

Feeling Safe in the Emergency Department (FSIED)




PurposeFSIED is designed to assist clinicians and security staff working within the ED to provide care to patients with a Mental Health presentation.

Upon completion of this program, participants will be able to:1. Outline components of the Mental Health Act relevant to the ED patient journey2. Describe Mental Health triage within the ED, including application of the Australasian Triage Scale, risk assessment and escalation3. Describe interventions used to manage acute severe behavioural disturbance within the ED4. Display skills in recognition of an escalating person and employ communication and verbal de-escalation techniques to manage the

situation5. Review medications commonly used when caring for a patient mental health presentation within the ED, including observations required

and medication related emergencies.

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Locations5-Feb-20 NEC, Liverpool



CSK946

Transition to Emergency Nursing Practice Program: Part 1




PurposeThe Transition to Emergency Nursing Practice (TTENP) Program is in total a 3-day course. The TTENP program is designed to support Registered and Enrolled Nurses new to the practice of emergency nursing. The program will assist nurses as they develop their knowledge and skills to meet the often challenging care needs within the emergency setting.

The program also supports a more consistent approach to the transition to emergency nursing and is the standard for initial entry to practice as an emergency nurse across NSW. This course is also a pre-requisite to other programs such as the Triage Nursing Course and Advanced Emergency Course. Within SWSLHD Enrolled Nurses are also offered a place in the TTENP course; however this group of staff are not required to complete the Adult Advanced Life Support component of the program.


1. Discuss emergency models of care, the nurse’s role within the ED and the legislative requirements to practice; including duty of care, privacy and documentation

2. Demonstrate how to perform a rapid core assessment, identifying signs and symptoms of adequacy and/or inefficiencies related to Airway, Breathing, Circulation and Disability

3. Demonstrate how to clear an airway and ventilate a patient with basic manoeuvres, airway adjuncts and breathing apparatus (BVM); while maintaining cervical spine precautions

4. Identify life threatening arrhythmias, and utilise a systematic approach to rhythm strip interpretation

Prerequisites Employment within a SWSLHD Emergency Department as a Registered or Enrolled Nurse. This course is not designed for Registered nurses (RNs) completing their new graduate year.

Learning Outcomes

2020 DatesDates Locations30-Jan-20 NEC, Liverpool

31-Mar-20 Bankstown Hospital

1-Sep-20 Bankstown Hospital


CSK947

Transition to Emergency Nursing Practice Program: Common Presenting Problems: Part 2





The program also supports a more consistent approach to the transition to emergency nursing and is the standard for initial entry to practice as an emergency nurse across NSW. This course is also a pre-requisite to other programs such as the Triage Nursing Course and Advanced Emergency Course. Within SWSLHD Enrolled Nurses are also offered a place in the TTENP program; however this group of staff are not required to complete the Adult Advanced Life Support component of the program.

At the completion of this course participants will be able to:1. Identify clinical indicators of urgency associated with common presentations that indicate a potentially life threatening condition2. Discuss the treatment / clinical pathways for common emergency presentations, including policy directives for specific patient groups3. Perform a basic systematic interpretation of 12 lead ECGs,4. Demonstrate how to measure and fit crutches and splinting devices5. Partner with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial outcomes.


Learning Outcomes

2020 Dates





CSK948

Transition to Emergency Nursing Practice Program: Specific Populations: Part 3





The program also supports a more consistent approach to the transition to emergency nursing and is the standard for initial entry to practice as an emergency nurse across NSW. This course is also a pre-requisite to other programs such as the Triage Nursing Course and Advanced Emergency Course. Within SWSLHD Enrolled Nurses are also offered a place in the TTENP program; however this group of staff are not required to complete the Adult Advanced Life Support component of the program.

At the completion of this course participants will be able to:1. Discuss the process and classification of shock and how it is identified and treated within the Emergency Department (ED)2. Discuss basic principles for the assessment and treatment of geriatric and trauma patients within the ED3. Discuss the principles of effective communication within a stressful environment, and how this contributes to staff satisfaction, patient

care and the incidence of aggression4. Partner with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial outcomes


Learning Outcomes

2020 Dates




1-Dec-20 MCS, Campbelltown

CSK1260

Trauma Nursing




PurposeThis course provides the theoretical knowledge and clinical skills required of Registered Nurses working in Emergency Departments to manage trauma.

By completion of this course, the participant will be able to:

Theoretical component:

• Gain understanding of the mechanisms of injury related to potential serious injuries

• Gain knowledge of potential life threatening injuries pertaining to airway, breathing, circulation and disability (ABCD)

• Acquire knowledge pertaining to the systematic assessment and management required for a patient sustaining multiple injuries

• Based on clinical assessment findings, be able to identify priorities in patient care and implement appropriate nursing interventions.

• Gain knowledge relating to the physiology of hypovolaemic shock and management strategies used in managing the shocked patient.

Practical component:

• Perform a comprehensive primary, secondary assessment using a systematic approach

• Based on clinical assessment findings, identify potential injuries and priorities in care

• Demonstrate in a simulated assessment, competence in the management of the trauma patient

• Perform an airway assessment in the trauma patient

• Demonstrate appropriate interventions to maintain airway patency and provide adequate ventilation

• Perform a respiratory assessment on the trauma patient and identify potential life threatening injuries

• Demonstrate the ability to implement appropriate nursing interventions and evaluate changes in the patient condition

Prerequisites N/A

Learning Outcomes

2020 Dates

Day Dates Locations Day Dates LocationsDay 1 25-Mar-20 NEC, Liverpool Day 1 9-Sep-20 NEC, Liverpool

Day 2 1-Apr-20 NEC, Liverpool Day 2 16-Sep-20 NEC, Liverpool

Day 3 8-Apr-20 NEC, Liverpool Day 3 23-Sep-20 NEC, Liverpool

CSK1222

Triage Nursing




PurposeThis course provides Registered Nurses working in Emergency Departments (ED) with the knowledge and skill to safely and competently perform the role of the Triage Nurse.


1. Recall the science and practice of triage2. Describe the role of the Triage Nurse3. Apply the ATS4. Relate the legislative requirements and considerations5. Demonstrate effective communication skills including use of First Net6. Application of primary and secondary surveys7. Apply and synthesize an assessment and triage decision making process across a broad range of presentations8. Discuss quality and safety in healthcare and apply it to triage decision making9. Partner with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial outcomes.

Prerequisites Completion of the SWSLHD Triage Nursing pre-competencies booklet.

Dates Day Locations23-Jan-20 Day 1 MCS, Campbelltown

7-Feb-20 Day 2 MCS, Campbelltown

6-May-20 Day 1 Bankstown Hospital

20-May-20 Day 2 Bankstown Hospital

13-Oct-20 Day 1 MCS, Campbelltown

27-Oct-20 Day 2 MCS, Campbelltown

Learning Outcomes

2020 Dates




Acute Care Nursing - Fundamentals CSK1286

Adult Infant & Child Basic Life Support: Workplace Trainer CSK12363

Adult Infant & Child Basic Life Support: Workplace Trainer (Refresher) CSK12350

Advanced Falls Champion Workshop CSK12442

Advanced Wound Management CSK12375

Aseptic Technique Workplace Trainer CSK12420

Between the Flags - Tier 2 - DETECT Junior workshop (PAEDIATRIC - Face-to-face education) - Nursing and Medical

101501905

Between the Flags - Tier 2 - DETECT workshop ( Adult face to face education nursing and Medical - half day

91006258

Between the Flags - Tier 2- DETECT Junior Train the Trainer Workshop (Paediatric - Face to face Education ) Nursing and Medical

101503367

Chest Drain Management CSK12459

Contemporary Practice in Asthma Management CSK12462

Contemporary Practice in Chronic Obstructive Pulmonary Disease (COPD) Management CSK12460

Enrolled Nurse: Assessment, Problem Solving and Critical Thinking Skills Workshop CSK12415

Enrolled Nurse: Clinical Communication and Documentation CSK12414

Enrolled Nurse: Self Care CSK12413

Falls Champion CSK12348

Heart Failure Seminar CSK12371

Infection, Wound Cleansing & Debridement CSK12376

Inpatient Nursing Management of the Person with Diabetes CSK12377

Management of Diabetes in the Community CSK12355

Workforce Skills - General Clinical

Enrol Now!Please log on to My Health Learning and search for the course code in the course catalogue.

See next page for more courses...




National Hand Hygiene Initiative Workshop for General Auditing CSK12398

Non Invasive Ventilation (NIV) CSK12461

Paediatric Intravenous Cannulation & Venepuncture CSK12418

Peritoneal Dialysis Workshop CSK12437

Renal Supportive Care CSK12419

RESUS4KIDS 81836244

RESUS4KIDS: Workplace Trainer 81837436

Tracheostomy Care CSK1255

Vascular Nursing: Module 2 CSK12129

Wound Management: Fundamentals CSK12374

Workforce Skills - General Clinical

Enrol Now!



Provide first aid HLTAID003

Provide first aid (Refresher) HLTAID003

CSK1286

Acute Care Nursing - Fundamentals




PurposeThe aim of this course is to provide participants with the knowledge and skills required to recognise the signs and symptoms of the deteriorating patient and to provide effective nursing management in the acute care environment.


1. Perform a basic physical assessment2. Interpret oxygenation levels3. Discuss the management of acute respiratory compromise4. Identify acid-base, fluid and electrolyte imbalance5. Implement the sepsis pathway incorporating a multidisciplinary team approach6. Apply critical thinking and problem solving skills to patient assessment and management7. Partner with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial outcomes

Prerequisites N/A

Learning Outcomes

2020 Dates


CSK12363

Adult Infant & Child Basic Life Support: Workplace Trainer




PurposeThe aim of this course is to further develop the participants’ current skills and knowledge in basic life support (BLS), in order to perform the role of a trainer and assessor in BLS. Participants who successfully complete the theoretical and practical components of this course will be able to train and assess staff in BLS, across South West Sydney Local Health District.

At the completion of this course participants will be able to:• Demonstrate knowledge in the theory of external cardiac compression, rescue breathing and defibrillation using the Automatic External

Defibrillator (AED)• Demonstrate effective competence in performing adult, child and infant BLS, including the use of the AED for adults• Develop skills in conducting a BLS training session • Develop confidence in assessing staff in BLS• Acquire knowledge in regards to caring for manikins and ordering consumables in relation to BLS training.• Become familiar with the available resources for BLS in their facility• Implement the LHD policies in regard to BLS and annual re-accreditation of staff in BLS

Prerequisites

Learning Outcomes

2020 Dates

Dates Locations15-Jan-20 NEC, Liverpool

4-Feb-20 MCS, Campbelltown




CSK12350

Adult Infant & Child Basic Life Support: Workplace Trainer (Refresher)

Course Duration: two hours



PurposeParticipants will be skilled in the theoretical and practical application of BLS and possess the skills to train and assess others.


• Implement the facility’s policy governing the yearly accreditation of staff in basic life support• Demonstrate competence in the performance of basic life support and use of AED• Demonstrate skills in conducting a CPR & AED training session• Conduct BLS with AED training and assessment sessions for the staff in your Unit / Department

Prerequisites • Basic Life Support - Adult (40101256)• CSK12363 - Adult, Infant and Child Basic Life Support: Workplace Trainer (45830196)

Learning Outcomes

2020 Dates

Dates Locations21-Jan-20 Liverpool Hospital

21-Feb-20 MCS, Campbelltown


15-Jun-20 Bankstown Hospital

1-Jul-20 Fairfield Hospital


9-Nov-20 Bowral Hospital

CSK12442

Advanced Falls Champions




PurposeThe aim of this course is to further develop existing staff who are identified as Falls Champions in their ward/ department. This workshop will provide participants with skills in; project and change management, engaging stakeholders and managing resistance, project selection, analysing and evaluating data and enhancing presentation skills. Participants will be required to analyse the current falls prevention and management processes in their workplace prior to commencement of the course.

At the completion of this program, participants will be able to:

1. Acquire the knowledge to be able to select and implement a practice improvement project, in relation to falls prevention and management at a ward or department level.

2. Identify strategies that can be used to engage stakeholders and manage resistance to change in the workplace.

3. Recognise the basic functions and importance of both the QIDS and QARS data systems, and how they can be utilised in ward / department based quality projects

4. Identify the most appropriate data collection methods when implementing an improvement project, and how to evaluate the project’s success and sustainability.

5. Complete a project outline for a falls related improvement project for their ward / department.

6. Gain knowledge of how to prepare, deliver and review a presentation to a target audience.

7. Work in partnership with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial outcomes.

Prerequisites CSK12348: Falls Champion (one day)

Learning Outcomes

2020 Dates

Dates Locations4-May-20 Liverpool Hospital

CSK12375

Advanced Wound Management




PurposeThe aim of this course is to assist experienced wound management nurses and allied health professionals in developing advanced clinical skills and knowledge in the management of acute and chronic wounds.


1. Recognise the importance of wound bed preparation, pain management and nutrition in the management of acute and chronic wounds.

2. Identify the clinical features, indications, limitations and guidelines of use for specific wound care products including: antimicrobial dressings, non-adherent dressings, film coated dressings, hydrocolloid dressings, odour absorbing dressings and hypertonic saline impregnated dressings.

3. Discuss the assessment and management of: surgical wounds, oncology related skin damage, burns, skin tears, the high risk foot & lower leg ulceration.

4. Recognise the importance of an interprofessional approach for the assessment and management of patients with complex wound management needs.

5. Utilize the TIME principles to assess and discuss the management of complex wounds.

6. Identify individual scope of practice, limitations, organisational policies/procedures and the need for referral of patients with advanced wound management needs.


Prerequisites Wound Management Fundamentals (2 day course) (CSK12374)

Learning Outcomes

2020 DatesDates Day Locations24-Nov-20 Day 1 Liverpool Hospital

25-Nov-20 Day 2 Liverpool Hospital

CSK12420

Aseptic Technique Workplace Trainer




PurposeThe rationale for the Aseptic Technique Workplace Trainer workshop provides participants with the knowledge and skills to implement an education program which has been tailored to meet the specific requirements at their ward level. A training resource education bundle, including assessment tool to validate participant learning and monitor compliance with current policy will be provided to all participants at the completion of the workshop.


1. Describe the role and responsibilities of the aseptic technique workplace trainer2. Relate the fundamental principles of infection control and asepsis3. Demonstrate the skills necessary to lead staff to competently perform an aseptic technique4. Conduct annual competency assessments for staff and maintain records of the same

Prerequisites Aseptic Technique (eLearning module: 40027445)

Learning Outcomes





101501905

Between the Flags - Tier 2DETECT Junior (Paeditaric - Nursing and Medical)


NSQHS Standards (2nd edition): 1, 2,5,6,8


PurposeThis is the face-to-face component of the Between the Flags Tier Two education known as DETECT Junior (Paediatric patients). This workshop includes didactic lectures, experiential learning activities and case scenarios to improve the participant’s knowledge and skills in recognising and responding to the paediatric patient who is clinically deteriorating.


• Describe the general characteristics of a clinically deteriorating patient• Discuss the purpose of a track and trigger system.• Describe what the Blue Zone on a Standard Observation Chart identifies• Describe what the Yellow Zone on a Standard Observation Chart identifies• Describe what the Red Zone on a Standard Observation Chart identifies• State what the Blue Zone response on a Standard Observation Chart should trigger• State what the Yellow Zone response on a Standard Observation Chart should trigger• State what the Red Zone response on a Standard Observation Chart must trigger• Discuss the purpose of standard calling criteria• Discuss the purpose of altering calling criteria and how this may be done• Discuss the local facility arrangements for CERS implementation• State the minimum accepted standard for taking patient observations• Discuss actions to be taken after escalation has occurred• Demonstrate use of a Standard Observation Chart and associated procedures for escalation• Discuss the process of assessing patient readiness for transfer to the ward• Discuss the requirements for documentation of an assessment for patients transitioning to the ward• Discuss the importance of effective communication• Identify barriers to effective communication in the health care setting• Identify methods for improving communication including specific strategies for graded assertiveness and telephone communication• Demonstrate effective communication including use of a systematic communication tool e.g. ISBAR, graded assertiveness (P.A.C.E/C.U.S.S), closed loop• Discuss the importance of accurate and timely documentation• Discuss the importance of a clearly documented medical management plan• Discuss the importance of teamwork• Demonstrate the ability to work effectively within a team• Discuss the impact of selective attention on clinical care and decision making• Discuss the benefits of a systematic approach to patient assessment• Demonstrate the systems based approach to patient assessment (A-G)• Identify the differences in approach to patient assessment across the age spectrum within the paediatric population (paediatric only)• Discuss the implications of the anatomical and physiological differences across the age spectrum within the paediatric populations (paediatric only)• Identify the differences in approach to patient assessment between infants, children and adults (paediatric only)

Learning Outcomes

2020 DatesDates Locations Dates Locations24-Feb-20 MCS, Campbelltown 24-Aug-20 MCS, Campbelltown

6-Apr-20 NEC, Liverpool 9-Nov-20 NEC, Liverpool

101503367

Between the Flags - Tier 2DETECT Junior Train the Trainer Workhop (Paeditaric - Nursing and Medical)




Purpose‘This is the scenario instructor training for the Between the Flags Tier Two workshop known as DETECT Junior (paediatric patients). The training aims to provide the participants with the knowledge, skills and confidence to effectively plan, coordinate and deliver scenario base training within the BTF Tier Two (DETECT Junior) workshop and BTF refreshers education. This training can be undertaken through a workshop and / or mentorship model.

At the completion of this course participants will be able to understand:

1. Confidently deliver scenario base training, including facilitating group dicussions and debriefing

2. Discuss the obligations, requirements and resources needed to set up and facilitate the case scenarios 3. Recognise potential barriers and challenges that may occur duing the process and effectively troubleshoot

Prerequisites N/A

Learning Outcomes

2020 Dates



91006258

Between the Flags - Tier 2DETECT ADULT




PurposeThis is the face-to-face component of the ADULT Between the Flags Tier Two education known as DETECT. This workshop aims to improve the participant’s knowledge and skills in recognising and responding to the adult patient who is clinically deteriorating.

At the completion of this course participants will be able to: Discuss the principles of effective communication and identify methods for improving communication including specific strategies and tools, eg. ISBAR.1. Discuss the importance of accurate and timely documentation and a clearly documented medical management plan2. Discuss the importance of teamwork and demonstrate the ability to work effectively within a team3. Demonstrate the systems based approach to patient assessment amd provide inital management of deterioration and identify patients at

particular risk of clinical deterioration, including ealry (Yellow Zone) and late (Red Zone) criteria warning signs4. Discuss the physiological changes that occur in a woman’s body during pregnancy and how these will alter common findings (included for

non-midwives that work in maternity services and cannot attend the FONT course)5. Discuss the process for escalation of concern in your facility6. Identify roles and responsibilities in relation to ongoing management and monitoring of the patient who has clinically deteriorated 7. Identify, interpret and evaluate the early & late warning signs of respiratory deterioration, cardiovascular deterioration, neurological

deterioration and renal deterioration8. Provide initial management and demonstrate appropriate escalation for respiratory deterioration, cardiovascular deterioration and

neurological deterioration9. Discuss the initial management of a patient with renal deterioration and demonstrate appropriate escalation, including assessment,

investigations and fluid balance10. List equipment required for transporting deteriorating patients

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Locations Dates Locations31-Jan-20 Fairfield Hospital 2-Jul-20 Fairfield Hospital

5-Mar-20 Fairfield Hospital 3-Sep-20 Fairfield Hospital

7-May-20 Fairfield Hospital 5-Nov-20 Fairfield Hospital

CSK12459

Chest Drain Management




PurposeThe aim of this course is to provide theoretical and practical knowledge to manage respiratory patients with chest / pleural drains. This course will consolidate the knowledge of the participant and increase their confidence and competence in the management of chest / pleural drains, trouble shooting and risk mitigation.


1. Identify the management of the patient with chest / pleural drains in the acute ward environment 2. Consolidate theoretical knowledge and practical skills pertaining to chest / plural drains3. Identify potential risks and management of complications in respiratory patients with chest / plural drains4. Partner with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial outcomes.

Prerequisites N/A

Learning Outcomes

2020 Dates


CSK12462

Contemporary Practice in Asthma Management




PurposeThe aim of this course is to provide current theoretical and practical knowledge in asthma diagnosis and management. Participants will be able to consolidate their knowledge and skills when providing asthma education and practical application of Peak Flow and Spirometry.


1. Identify the diagnosis and management of asthma patients’ in the acute /sub-acute setting2. Demonstrate and apply spirometry and peak flow techniques in asthma management3. Provide asthma education and practical application of Peak Flow and Spirometry monitoring to patients/carers4. Recognise severe asthma diagnosis and the associated biological therapies used in treatment, in acute and community care settings5. Describe commonly used asthma medications, the use of common inhaler devices and demonstrate correct techniques in their delivery6. Provide appropriate asthma management plans for patients’ in the acute /sub-acute setting7. Partner with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial outcomes

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Locations25-Mar-20 Liverpool Hospital

CSK12460

Contemporary Practice in Chronic Obstructive Pulmonary Disease (COPD) Management




PurposeThe aim of this course is to provide current theoretical and practical knowledge in Chronic Obstructive Pulmonary Disease (COPD) diagnosis and management.

At the completion of this program, participants will be able to:1. Demonstrate clinical history taking, COPD physical assessment undertaken2. Recognise the importance of an interdisciplinary approach to the diagnosis, management and prevention of COPD including: specialised

inhaled medications, pulmonary rehabilitation, chest clearance, breathlessness management, safe swallowing, nutrition, energy conservation and Arterial Blood Gas interpretation

3. Identify and demonstrate the safe delivery of oxygen therapy in the acute, sub-acute and community setting 4. Provide support and education to the patient /carer on transfer of care when delivering self-management of COPD5. Recognise the importance of brief smoking cessation in COPD management and provide education / awareness as required6. Identify the importance of Advance Care planning and safe transfer of care for the COPD patient7. Partner with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial

outcomes.

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Locations23-Oct-20 MCS, Campbelltown

CSK12415

Enrolled Nurse: Assessment, Problem Solving & Analytical Skills




PurposeThis is one of the workshops in the EN: Transition to Practice program, but can also be attended as a standalone workshop. It aims further develop the participants assessment, problem solving and analytical skills in a safe simulated environment. Using patient scenarios the participants will be able to reflect on their practice with the aim to empower decision making.


1. Demonstrate problem solving, critical thinking and assessment skills using the nursing process2. Develop situational awareness to promote a safe patient-care environment with ability to prioritise care and assess for risks.3. Develop reflective practice that enhances their clinical judgement and decision making 4. Demonstrate with confidence safe and confident Person-Centred nursing practice5. Practices as an EN within the NMBA Standards of Practice for Enrolled Nurses (Jan 2016)6. Demonstrate professionalism and ethical nursing practice7. Develop lifelong learning skills for professional development and career progression

Prerequisites N/A

Learning Outcomes

2020 Dates



CSK12414

Enrolled Nurse: Clinical Communication and Documentation




PurposeThis is one of the workshops in the EN: Transition to Practice program, but can also be attended as a standalone workshop. It aims to provide enrolled nurses (EN) with the opportunity to develop their knowledge, skills and capabilities in effective communication and documentation. Workshop participants will practice their skills by working through roleplay on CORE chats, a systematic approach to proactive rounding, handover, and the safety of risk huddles. The value in representing standards of care and policy application, as well as the legal ramifications of poor documentation will be discussed; including the do’s and don’ts of paper-based and electronic documentation.


1. Demonstrate with confidence and capability effective communication within a team through handover, transfer of care, interdisciplinary bedside rounds and safety risk huddles

2. Deliver a systematic approach to patient care through proactive rounding 3. Accurately document as a form of communication within the legal and ethical parameters of nursing documentation 4. Demonstrate professionalism and ethical nursing practice within communication and documentation practices5. Demonstrate with confidence safe and confident Person-Centred nursing practice6. Practices as an EN within the NMBA Standards of Practice for Enrolled Nurses (Jan 2016)7. Demonstrate professionalism and ethical nursing practice within communication and documentation practices8. Partner with family, carers and co-health workers responsible for the planning, delivery and evaluation of health care to achieve mutually

beneficial outcomes

Prerequisites N/A

Learning Outcomes

2020 Dates



CSK12413

Enrolled Nurse: Self Care




PurposeThis is one of the workshops in the EN: Transition to Practice program, but can also be attended as a standalone workshop. The aim of this course is to provide enrolled nurses (EN) with the opportunity to explore their scope of practice, application of EN’s Standards of Practice and the impact of stressors and competing priorities. Self-care strategies, including reflective practice, mindfulness and, debriefing will discussed. The participants will come away with self-care strategies they can then implement.


1. Identify stressors that impact on maintaining a work-life balance and apply self-care strategies2. Demonstrate with confidence safe and confident Person-Centred nursing practice3. Practices as an EN within the NMBA Standards of Practice for Enrolled Nurses (Jan 2016)4. Develop reflective skills enabling personal and professional growth 5. Demonstrate professionalism and ethical nursing practice6. Partner with family, carers and co-health workers responsible for the planning, delivery and evaluation of health care to achieve mutually

beneficial outcomes7. Develop lifelong learning skills for professional development and career progression

Prerequisites N/A

Learning Outcomes

2020 Dates



CSK12348

Falls Champion




PurposeThe aim of this course is to facilitate an interdisciplinary approach to the prevention and management of falls injury across the continuum of care, including upon transfer of care. Falls Champions will be a resource person in their employing ward/unit/department by facilitating unit based education. Falls Champions will assist staff with identifying persons at risk of falling and in implementing appropriate falls risk prevention strategies.


1. Apply the falls risk assessment screening tool and policy in identifying persons at risk of falling and to identify a patient’s falls risk level.

2. Recognise the barriers to assessing falls risk factors and the implications of fall injury.

3. Recognise the importance of an interprofessional approach for the assessment and management of all patients at risk of falling or for those who have fallen.

4. Plan and implement interdisciplinary intervention strategies to prevent falls & make hospital and community environments safer.

5. Identify the resources available to falls champions to enable them to become equipped to initiate unit based education on falls and to problem solve with other staff.

6. Participate in SWS LHD facility falls audits by applying the principles of surveillance, auditing and mandatory reporting.


Prerequisites • Falls Prevention and Falls Risk Management Strategies for Clinical Staff (40063943)• Falls Risk: Screening, Assessment and Management Plans for Adults (40823720)• Falls: Post Falls Management for Clinical Staff (40101665)

Learning Outcomes

2020 Dates

Dates Locations25-Feb-20 Liverpool Hospital

2-Jun-20 MCS, Campbelltown

14-Oct-20 Liverpool Hospital

CSK12371

Heart Failure




PurposeTo update nursing staff on current best practice management of people with acute and chronic heart failure.


1. Discuss the pathophysiology of Acute and Chronic Heart Failure 2. Identify indications, contraindications, precautions and side effects of relevant cardiac pharmacology3. Explore current best practice in diagnostics and management for patients with Acute and Chronic Heart Failure

Prerequisites N/A

Learning Outcomes

2020 DatesDates Locations30-Apr-20 Bankstown Hospital


CSK12376

Infection, Wound Cleansing & Debridement




PurposeThe aim of this course is to develop advanced wound management skills in caring for the patient with an infected wound, and demonstrate the appropriate techniques for performing wound bed cleansing and wound debridement. This is an advanced wound management course, and it is expected that participants have attended the pre requisite course.


1. Identify the signs and symptoms of wound infection and demonstrate knowledge of the infection continuum.

2. Identify strategies used to prevent and manage wound infection.

3. Define Biofilms and their impact on wound healing.

4. dentify anatomy & physiology in relation to tissue viability and non - viability relevant to wound debridement.

5. Discuss the epidemiology of wounds commonly known to result in non-viable tissue and differentiation of the various types of tissue.

6. Discuss the contraindications for conservative sharp wound debridement.

7. Describe the methods /indications used to minimise procedural pain associated with conservative sharp wound debridement.

8. Demonstrate appropriate techniques for wound bed cleansing and debridement.

Prerequisites N/A

Learning Outcomes

2020 Dates

PLEASE NOTE: This course has a practical component where the use of pork/meat products are used to practice conservative sharp wound debridement techniques. If you have any questions regarding this please contact the course coordinator to discuss.

Dates Locations18-May-20 Liverpool Hospital


CSK12377

Inpatient nursing management of the person with diabetes




PurposeThis course aims to expand the clinical and psychosocial knowledge and skill of Registered Nurses/Midwives and Enrolled Nurses in assessing, supporting and managing clients with diabetes.


1. Identify clinical risks associated with Type 1 and Type 2 Diabetes2. Assess blood glucose levels, and demonstrate accountability with interpreting results3. Discuss current trends and modalities of treatment for diabetes4. Recognise clinical signs of diabetic emergencies and implement safe management plans5. Incorporate lifestyle strategies, psychosocial and cultural considerations into management plans6. Partner with all parties responsible for the planning, delivery, and evaluation of healthcare to achieve mutually beneficial outcomes

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Locations2-Apr-20 Liverpool Hospital



CSK12355

Management of Diabetes in the Community




PurposeThis program aims to expand the clinical and psychosocial knowledge & skills of Registered Nurses/Midwives and Enrolled Nurses in assessing, supporting & managing clients with diabetes in the community.

At the completion of this course participants will be able to:1. Identify clinical risks associated with Type 1 and Type 2 Diabetes 2. Demonstrate accountability with interpreting results and assessment of blood glucose levels 3. Identify current trends and modalities of treatment for diabetes 4. Understand the treatment of wounds and High Risk Foot management in the diabetic patient 5. Define and recognise clinical signs of diabetes emergencies and implement safe management plans 6. Explain and Incorporate lifestyle strategies, psychosocial and cultural considerations into management plans 7. Partner with all parties responsible for the planning, delivery, and evaluation of healthcare to achieve mutually beneficial outcomes

Prerequisites Managing Diabetes in Primary Care (53652446)

Learning Outcomes

2020 Dates

Dates Locations23-Sep-20 Prairewood Community Health Centre

CSK12398

National Hand Hygiene Initiative Workshop for General Auditing




PurposeThe aim of this course is to prepare and accredit health professionals as auditors to assess workplace Hand Hygiene (HH) compliance in accordance with Hand Hygiene Australia (HHA) standards; and to achieve five-star rate of Hand Hygiene compliance amongst healthcare workers.


1. Review the background of the National Hand Hygiene Initiative (NHHI) and describe the 5 moments of hand hygiene2. Conduct and accurately assess the 5 moments of hand hygiene using the HHA tool to measure hand hygiene compliance3. Identify any unsafe hand hygiene audit and consult staff and manager of the observed practice4. Report and provide feedback of the hand hygiene compliance data of the unit/ward/department5. Promote and monitor hand hygiene compliance of all health care workers and support staff

Prerequisites • Prior to attending the workshop, participants should complete their discipline specific HHA hand hygiene education package

from the online learning package (OLP) page as well as completing the Pre-workshop quiz. The Pre-workshop quiz can now be completed as an OLP (which includes the pre-reading as part of the package) via: https://www.safetyandquality.gov.au/our-work/infection-prevention-and-control/national-hand-hygiene-initiative-nhhi/national-audits/auditor-training-and-validation

• Following attendance and successfully achieving a 90% pass rate on the required assessments, participants can undertake auditing and will be able to educate staff in their own area.

Learning Outcomes



02-Apr-20 Bowral Hospital




27-Nov-20 Fairfield Hospital

https://www.safetyandquality.gov.au/our-work/infection-prevention-and-control/national-hand-hygiene-initiative-nhhi/national-audits/auditor-training-and-validation

https://www.safetyandquality.gov.au/our-work/infection-prevention-and-control/national-hand-hygiene-initiative-nhhi/national-audits/auditor-training-and-validation

CSK12461

Non Invasive Ventilation (NIV)




PurposeThe aim of this workshop is to develop the clinical skills and knowledge required to safely manage a patient in respiratory failure on non-invasive ventilation (NIV) in the acute care setting.

At the completion of this program, students will be able to:1. Develop knowledge & understanding of pathophysiology in respiratory failure and the appropriate assessment of patients’ receiving NIV

therapy2. Review & interpret CXR and ABG results of NIV patients3. Gain knowledge about NIV modes / settings, therapy rationale and features used to optimise patients’ on NIV therapy 4. Demonstrate the setup of NIV device/s & circuit configuration, ability to change modes/ settings and gain knowledge of different modes

in operation5. Demonstrate principles of mask fitting & trouble shoot mask adjustment to optimise therapy. 6. Undertake a comprehensive NIV assessment of the patient’s response to therapy, adopting holistic considerations to optimise

management7. Apply assessment & evaluation skills in recognising patient deterioration & the associated escalation / therapy titration processes8. Recognise patient improvement and understand NIV weaning / strategies to reduce respiratory support9. Partner with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial outcomes

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Locations04-Nov-20 Liverpool hospital

CSK12418

Paediatric Intravenous Cannulation and Venepuncture

Course Duration: 2.5 hours

NSQHS Standards (2nd edition): 1,2,3,4,5,6,7,8


PurposeThe purpose of the Paediatric Intravenous Cannulation and Venepuncture Course is to provide the experienced paediatric nurse with the knowledge and skills necessary to competently and consistently perform intravenous cannulations, within a supportive environment, on infants, children or adolescents who are receiving care within South Western Sydney Local Health District (SWSLHD).


1. Demonstrate competence in Paediatric Intravenous Cannulation and Venepuncture2. Perform Venepuncture, Intravenous cannulation and ongoing cannula management based on the principles of best practice3. Provide timely and safe Intravenous access for paediatric patients in all Paediatric clinical areas with SWSLHD4. Adhere to Current policy related to venepuncture and cannulation in the Paediatric Patient within SWSLHD

Prerequisites • The Theoretical book will be emailed to the Participant on enrolment to the course. • The Theoretical workbook MUST be completed & returned via email to the CEWD mailbox prior to attendance at the face to face course. • Theoretical books will need to be returned by the allocated date given to the participants otherwise they will not be accepted into the face

to face class.

Learning Outcomes

2020 Dates



CSK12437

Peritoneal Dialysis: An Introduction




PurposeTo enhance skills and knowledge on Peritoneal Dialysis (PD), Automated Peritoneal Dialysis (APD) including basic and advanced PD through theory and practice.


1. Demonstrate an understanding of how PD works through theory and practice2. List advantages and disadvantages of PD3. List indications and contraindications of PD4. Compare 2 types of PD modality – Continuous Ambulatory Peritoneal Dialysis (CAPD) and Automated Peritoneal Dialysis (APD)5. Demonstrate understanding of exit site care through practice 6. Demonstrate understanding of peritonitis management7. Demonstrate understanding of Peritoneal Equilibration Test (PET)8. Program and setup an APD machine based on the patients clinical needs9. List complications of PD

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Locations26-Mar-20 Liverpool Hospital


CSK12419

Renal Supportive Care




PurposeThe purpose of this course is to provide education on symptom assessment and management for patients living with end stage renal disease (ESRD) that are receiving renal replacement therapy or are being conservatively managed. Care planning through a multidisciplinary and interdisciplinary approach in providing a comprehensive and holistic assessment for the psychosocial, nutritional and symptom management for patients with ESRD will also be explored.


1. List the 5 main functions of the Kidney2. Identify causes of renal failure and its prevalence in Australia3. Explore renal treatment options and pathways4. Discuss the psychosocial needs of patients with end stage renal failure5. Explore Advance Care Planning6. Identify the different dietary needs of patients with end stage renal failure 7. Conduct a symptom assessment identifying symptoms that may be caused from renal failure.8. Discuss interventions for symptom management for patients with end stage renal failure

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Locations20-Apr-20 NEC, Liverpool

17-Aug-20 MCS, Campbelltown

81836244 RESUS4KIDS




PurposePaediatric Life Support for Healthcare Rescuers is designed to provide staff caring for acutely unwell children with the knowledge to respond appropriately to a collapsed child in a healthcare environment. The Short Practical Course provides participants the opportunity to put into practise the skills and knowledge they were introduced to in the e-Learning.


1. Explain why good teamwork and communication are essential for optimal outcomes in resuscitation (use names, allocate and accept roles)

2. Manage an infant or child’s airway (open and clear the airway and maintain it open)3. Perform effective breathing (slow breaths with chest rise)4. Demonstrate effective minimal interruption cardiac compressions (push hard, push fast, allow full chest recoil) 5. Recognise and provide initial management of shockable and non-shockable cardiac rhythms 6. Demonstrate a knowledge of safe defibrillation

Prerequisites Completion of Online Module ‘RESUS4KIDS eLearning’ Pathway (124932946) via My Health Learning prior to attendance at workshop. Certificate of completion must be presented on the day of course.

Learning Outcomes

2020 Dates


15-Jun-20 MCS, Campbelltown



81837436

RESUS4KIDS: Workplace Trainer




PurposeThe aim of this course is to provide practical and theoretical knowledge in paediatric life support (resus4kids) which will allow clinicians to take on the role of the trainer/assessor.


1. understand the different specific learning objectives that participants must be able to identify or demonstrate for the all aspects of the RESUS4KIDS Short Practical Course

2. develop a basic understanding of Crisis Resource Management and how to incorporate this knowledge into the teamwork and communication discussion

3. understand where to locate the resources required to deliver the short practical course

4. develop a basic understanding of adult education theory and how to use this knowledge to improve small group teaching

5. learn how to identify different types of challenging participants within small group teaching and how to approach each of these challenging learners, in order to engage all participants attending the RESUS4KIDS Short Practical Course

Prerequisites • Completion of Online Module ‘RESUS4KIDS eLearning’ Pathway (124932946) via My Health Learning and • Completion of Resus4Kids Short Practical Course (81836244)• Currently employed in an area where infants and children are cared for.

Learning Outcomes

2020 Dates



CSK1255

Tracheostomy Care




PurposeThe aim of this course is to enhance the knowledge, skills and competence of nurses /midwives & allied health professionals when caring for the patient with a tracheostomy.


1. Recognise the clinical indicators of the deteriorating patient and potential tracheostomy emergencies & implement appropriate interventions during tracheostomy care.

2. Recognise the importance of an interprofessional approach for the assessment and management of patients with a tracheostomy.

3. Discuss how to maintain optimal patient, staff and personal safety in the delivery of care to a patient with a tracheostomy.

4. Identify the equipment used in the care of the patient with a tracheostomy.

5. Identify individual scope of practice, limitations, organisational policies/procedures and the need for referral of patients with complex tracheostomy care needs.

6. Demonstrate competency in the management of a patient with a tracheostomy including: emergency management, respiratory assessment, tracheostomy dressing & tracheostomy securing.


Prerequisites Caring for a Tracheostomy Patient (CSK12140)

Learning Outcomes

2020 Dates



3-Dec-20 Liverpool Hospital

CSK12129

Vascular Nursing: Module 2




PurposeThe aim of this program is to provide nurses and allied health professionals with an up-to-date knowledge and introduction to:• Vascular surgical procedures (carotid artery surgery, AAA, lower limb revascularisation, thoracic outlet syndrome)• Potential complications and postoperative management• Vascular trauma• Vascular access surgery• Lower limb amputation

The course will enable the participants to: •Assess and manage patients who are undergoing carotid artery surgery1. Assess and manage patients who are undergoing abdominal aortic aneurysm repair, endovascular repair of descending thoracic aorta

pathologies2. Assess and manager patients who are undergoing first rib resection3. Assess and manage patients who are undergoing mesenteric artery surgery4. Assess and manage patients who are undergoing lower limb arterial revascularisation5. Assess and manage patients who are undergoing vascular access surgery6. Identify risk factor for amputation, describe different level of amputation, post operative management and rehabilitation7. Gain an understanding of types and signs of vascular injury, and the implication for nursing management

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Locations9-Jul-20 Liverpool Hospital

CSK12374

Wound Management: Fundamentals




PurposeThe aim of this course is to assist health care professionals to develop fundamental wound management skills by utilising a collaborative interdisciplinary team approach that includes: comprehensive wound assessment, implementation of evidence based practice principles in wound management, wound management dressing selection, pressure injury prevention & management and the continual evaluation of the wound healing process.

At the completion of this course participants will be able to:1. Recognise the normal wound healing process in order to assess when a wound is no longer following the normal healing trajectory.2. Discuss the importance of a holistic assessment of the patient, the patient’s wound and the patient environment.3. Identify the clinical features, indications, limitations and guidelines for the more frequently used wound dressing categories.4. Discuss the pathophysiology of pressure injury development and identify the strategies used to prevent pressure injuries.5. Describe the reporting process for pressure injury following NSW Health and SWS LHD pressure injury policies.6. Recognise the importance of an interprofessional approach to wound assessment and management.7. Identify individual scope of practice, limitations, organisational policies/procedures and the need for referral of patients with complex

wound management needs.8. Partner with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial outcomes.

Prerequisites • Wound Assessment (eLearning module: 40063891)• Wound Management (eLearning module: 42833429)• Pressure Injury Prevention: Risk Assessment (eLearning module: 115610702)

Learning Outcomes

2020 Dates

Dates Day Locations3-Mar-20 Day 1 Liverpool Hospital

4-Mar-20 Day 2 Liverpool Hospital

25-Aug-20 Day 1 Liverpool Hospital

26-Aug-20 Day 2 Liverpool Hospital

HLTAID003

Provide first aid




PurposeHLTAID003 Provide first aid has been designed to provide you with the opportunity to develop and enhance the skills and knowledge required to provide a first aid response to a casualty in a range of situations, including community, work place and in a health setting.


1. Follow Australian Resuscitation Council (ARC) guidelines and workplace procedures2. Respond to an emergency situation3. Apply appropriate first aid procedures4. Communicate details of the incident5. Evaluate the incident and own performance.

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Day Locations31-Mar-20 Day 1 NEC, Liverpool

1-Apr-20 Day 2 NEC, Liverpool

HLTAID003

Provide first aid (Refresher)




PurposeThis course is designed for employees who require renewal of HLTAID003 Provide first aid.


1. Follow Australian Resuscitation Council (ARC) guidelines and workplace procedures2. Respond to an emergency situation3. Apply appropriate first aid procedures4. Communicate details of the incident5. Evaluate the incident and own performance.

Prerequisites N/A

Learning Outcomes

2020 Dates





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Introduction to Mental Health for Undergraduate Nursing Students MEN 1241

Mental Health Clinical Care Coordination: an Introduction MEN1276

Mental Health De-Escalation MEN1275

Mental Health Orientation COM1273

Motivational Interviewing DEV1235

NSW Health Gatekeeper Face to Face Workshops 225636027

Physical Health Care of People with Mental Illness MEN1267

Understanding Mental Ill Health and Distress MEN1205

Workforce Skills - Mental Health

MEN1241

Introduction to Mental Health for Undergraduate Nursing Students




PurposeThis is an introduction to mental health nursing for AINs.

At the completion of this 3-day program, participants should be able to:1. Demonstrate an increased knowledge of the fundamental principles of mental health nursing;2. Apply the fundamental principles of mental health nursing in the clinical setting;3. Demonstrate an increased knowledge of psychiatric disorders and associated management;4. Discuss the key elements of mental health law and their implications for the practice of mental health nursing;5. Demonstrate effective clinical documentation using recovery-focussed language;6. Explain the components of the clinical handover process (ISBAR);7. Describe the application of the alcohol withdrawal scale;8. Demonstrate an understanding of aggression minimisation and evasive self-defence.

Prerequisites N/A

Learning Outcomes

2020 Dates

Day Dates LocationsDay 1 11-Feb-20 NEC, Liverpool

Day 2 12-Feb-20 NEC, Liverpool

Day 3 13-Feb-20 NEC, Liverpool

MEN1276

Mental Health Clinical Care Coordination: an Introduction




Purpose

The purpose of this course is to equip staff members who are new to Mental health (mainly allied health) with the basic knowledge and understanding required to coordinate the clinical care of consumers , identify and assess the risks and manage them , proper reporting and referral for necessary management.


1. Improve awareness of the role of mental health clinical care coordinator/ clinician.2. Improve knowledge and basic skills to work with groups and individuals experiencing needs related to mental health care.3. Value and support the experience to work with consumers and carers currently requiring treatment in mental health facilities.4. Improve management and servicing of people with dual diagnosis: mental illness and substance use disorders.5. Develop knowledge in strength based, recovery oriented approach in mental health.

Prerequisites N/A

Learning Outcomes

2020 Dates




13-Aug-20 MCS, Campbelltown



MEN1275

Mental Health De-Escalation




PurposeTo educate staff in verbal de escalation techniques and preventative strategies when managing aggression and challenging behaviours. And to provide education around the correct process when documenting and recording restraint and seclusion practice.


1. Recognise the role of pre existing trauma in the behaviours and interactions of those currently experiencing acute episodes of distress and displaying “aggression.”

2. Work as a team to meet the demands of patient centred care to those displaying challenging behaviours.3. Improve their ability to de escalate a challenging situation safely and without resorting to physical intervention.4. Make correct decisions around medications to give and policy requirements for restraining and secluding people when necessary.5. Provide meaningful and safe after care for both patients and staff following the management of an aggressive situation.

Prerequisites N/A

Learning Outcomes




29-Jul-20 MCS, Campbelltown


COM1273

Mental Health Orientation




PurposeThe purpose of this course is to introduce new staff to policies, procedures and ways of working that are relevant to all staff working across the district in Mental Health.


1. Describe the role and the size of the Mental Health (MH) Service across South Western Sydney Local Health District (SWSLHD)2. Document clearly according to Ministry of Health (MOH) requirements for MH Services3. Use interpreters and health language services according to the procedure in the SWSLHD4. Identify the role of the peer support workers throughout the district and how to contact them5. Acsess relevant policies and procedures for working in SWSLHD6. Articulate and enact basic de-escalation techniques 7. Identify ways of caring for themselves as Mental Health Professionals

Prerequisites N/A

Learning Outcomes




21-Jul-20 Liverpool Hospital



DEV1235

Motivational Interviewing




PurposeThis 3 day workshop focuses on a framework for engaging with people in the context of change. The workshop will assist the participants to develop knowlegde and skills in motivational interviewing and apply them to their work with people in the mental health context.

At the completion of this workshop participants will be able to:

1. Describe the background to motivation interviewing as a person centred, goal oriented approach for facilitating change2. Understand the continuum of directing – guiding – following3. Explain the concept of ambivalence in the change process4. Understand the notion of the “righting reflex”5. Discuss the “spirit” of motivational interviewing6. Discuss the implications of ambivalence and its impact on motivation and change7. Explain the process of change, drawing on the Stages of Change model and the relationship between importance, confidence and

readiness for change8. Discuss the concepts of “sustain talk” and “change talk”9. Identify key micro-skills for building rapport, enhancing communication, helping people to explore ambivalence and express their reasons

for change10. Explain what is meant by sustain talk and discord and demonstrate strategies for addressing these11. Demonstrate techniques and strategies for working with people to increase the possibility of change12. Discuss the application of the principles and practice of motivational interviewing with specific groups in mental health

Prerequisites N/A

Learning Outcomes

2020 DatesDates Day Locations06-May-20 Day 1 NEC, Liverpool

07-May-20 Day 2 NEC, Liverpool

21-May-20 Day 3 NEC, Liverpool

225636027

NSW Health Gatekeeper Face to Face Workshops




PurposeA significant proportion of people who die by suicide have had contact with a health professional in the weeks prior to their suicide. It is therefore essential that health staff identify people at risk of suicide and prevent suicide by implementing effective management strategies, including referral to relevant services for further assessment and expert supports (Clinical care of people who may be suicidal PD2016_007).


1. Provide a platform for staff to understand their role in assisting people in psychological distress within NSW Health services. 2. Improve awareness and literacy of suicidal ideation and behaviour within NSW Health services. 3. Enhance the skills of NSW Health staff in identification of suicidal ideation and behaviour, and skills in taking action to support a person’s

safety.

Prerequisites N/A

Learning Outcomes

2020 Dates



30-Jul-20 MCS, Campbelltown



MEN1267

Physical Health Care for People with Mental Illness




PurposeThe life expectancy of people living with a serious mental illness is 20 years less than that of the general population. There is a growing body of evidence saying that Mental Health Care that incorporates physical health intervention into standard care makes a difference to health outcomes. This course aims to prevent the evidence and introduce the clinical skills to work with consumers in a holistic way.


1. Discuss the physical health problems and inequity experienced by people living with mental illness 2. Identify some of the causes of these poor physical health issues3. Identify the role of the multidisciplinary team in assisting with interventions and health promotion4. Develop skills in conversing with, performing and documenting the physical assessment of people in their care5. Access and discuss the policies pertaining to the care of the clients and consumers6. Introduce resources that can be used to assist in providing education and intervention around diet and activity7. Apply a ‘strengths’ based model of care in working collaboratively with consumers8. Work in partnership with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial

outcomes

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Locations01-Jul-20 NEC, Liverpool

MEN1205

Understanding Mental Ill Health and Distress




PurposeThis course aims to provide foundation knowledge and skills when working with people with a mental illness in government departments, non-government organisations and other service agencies.


1. Discuss attitudes, perceptions and stigma surrounding mental illness2. Determine what constitutes mental illness and the process of diagnoses.3. Identify the risk factors of mental illness4. Identify indications of suicidal behaviour and how to get help5. Relate new knowledge to the lived experience of a consumer6. Develop strategies to work with people and services around issues of mental illness7. Provide a person centred approach to working with people within a recovery framework8. Partner with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial outcomes

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Locations16-Jun-20 NEC, Liverpool


ABCs of Paediatric Nursing CSK12444

Advanced Breastfeeding: Back to Basics CSK12429

Advanced Breastfeeding: Birth through to weaning, Breastfeeding and Growth CSK12433

Advanced Breastfeeding: Management of Maternal Issues and the Breastfeeding Dyad CSK12432

Advanced Breastfeeding: Overcoming Obstacles CSK12431

Advanced Breastfeeding: Premature Infants and infants with complex needs CSK12430

Advanced Neonatal Nursing CSK12403

Basics of Neonatal Care CSK12297

Fetal Welfare Assessment(F) - face to face workshop 57742558

From Enteral to Oral Neonatal Feeding CSK12447

Fundamentals of Breastfeeding CSK12446

Grief and Loss in the Maternity Setting CSK12445

High Dependency Neonatal Nursing CSK12396

Hot Topics in Maternity CSK12456

Midwifery Led Neonatal Assessment CSK12389

Neonatal Basic Life Support: Workplace Trainer CSK1232

Neonatal Basic Life Support: Workplace Trainer Refresher CSK12193

Neonatal Cannulation and Venepuncture CSK12394

Neonatal Hot Topics CSK12316

Neonatal Special Care Nursing: An Introduction CSK12343

Obstetric Emergency and Neonatal Resuscitation Training(ONT) - face to face workshop 57742692

Paediatric Update CSK12428

Perineal Care & Repair for Midwives (Beginners) CSK1237

Neonatal Resuscitation Bootcamp CSK12458

Speculum Examination for Midwives working within antenatal or birthing areas CSK1239

Transition to Midwifery Practice program-Day 3: Birthing /Postnatal CSK12424

Transitional Midwife Support Program (TMSP) Day 2: Antenatal and Neonatal CSK12423

Transitional Midwife Support Program (TMSP) Day 5: Professional Development CSK12425

Workforce Skills - Women’s and Children’s Health


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CSK12444

ABCs of Paediatric Nursing




PurposeThis course will provide the Registered and Enrolled Nurses with the knowledge and skills to assess paediatric patients. The course will enable participants to provide safe and effective clinical care to children and infants in the clinical setting. The course is suitable for nurses new to the paediatric setting and those wanting to refresh their paediatric assessment skills.

At the completion of this program, participants will be able to:1. Discuss how growth and development in the paediatric population may be impacted during periods of hospitalisation and identify ways

to ensure growth and development is support during these periods. 2. Discuss strategies to ensure effective communication is maintained with the hospitalised infant/child and their family3. Demonstrate a paediatric assessment using the A-G method as appropriate for the age and development of the infant/child including

pain assessment. 4. Discuss common Respiratory, Cardiac, Neurological and Fluid associated conditions that infants and children may present with

4. Identify the causes of paediatric falls and strategies to reduce the risk of these incidents in the clinical area5. Discuss the importance of ensuring the measurement of children’s height and weight are obtained accurately and referrals and

conservations around a healthy lifestyle are commenced as required. 6. Demonstrates the application of clinical skills that may be utilised during a paediatric admission, including skills such as nasogastric tune

insertion, urine specimen collection and intravenous cannula strapping as well as further skills depicted in the online SKIP modules. 7. Partner with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial outcomes.

Prerequisites N/A

Learning Outcomes

2020 Dates



CSK12429

Advanced Breastfeeding: Back to Basics

Course Duration: 1day



PurposeThis course aims to provide the participants with the knowledge and skills to support breastfeeding. It will explore the risks of not breastfeeding and baby behaviour around feeding. The Advanced Breastfeeding 5 day course is designed so participants may choose to attend individual days or all 5 course days. By completing all 5 face to face days as well as associated course work the participants will be eligible for a total of 90 Continuing Education Recognitions Points (CERPS). CERPs have been approved by the International Board of Lactation Consultant Examiners (IBLCE).

At the completion of this course participants will be able to:1. Describe the Anatomy and Physiology of human breast development and the lactating breast and the risks of not breastfeeding2. Discuss the biochemistry of human milk and the composition of breastmilk3. Discuss the Baby Friendly Health Initiative and the ten steps for successful breastfeeding and the International code for the marketing of

breast milk substitutes (WHO Code)4. Discuss the importance of skin to skin contact and the first feed and Baby – led feeding 5. Discuss positioning and attachment and baby feeding cues 6. Discuss normal baby behaviour and feeding in the first week for the term baby7. Discuss research and the differences between quantitative and qualitative research8. Give examples of some of the requirements for the International Board Lactation Consultants Examination

Prerequisites The following online courses are available through My Health Learning.• Breastfeeding (Module 1) (44110614)

Learning Outcomes

2020 Dates


CSK12433

Advanced Breastfeeding: Birth through to Weaning, Breastfeeding and Growth




PurposeThis course aims to provide the participants with the knowledge and skills to support breasfeeding from birth through to weening.The Advanced Breastfeeding 5 day course is designed so participants may choose to attend individual days or all 5 course days. By completing all 5 face to face days as well as associated course work the participants will be eligible for a total of 90 Continuing Education Recognitions Points (CERPS). CERPs have been approved by the International Board of Lactation Consultant Examiners (IBLCE).


1. Identify the requirements for the International Board Lactation Consultants Examination2. Discuss induced lactation and relactation3. Discuss communication, counselling and the parenting role4. Discuss breastfeeding and maternal employment5. Discuss slow weight gain and failure to thrive6. Outline the nutritional requirements for the breastfeeding child7. Identify and escalate issues of concern for maternal mental health


Learning Outcomes

2020 DatesDates Locations13-Nov-20 MCS, Campbelltown

CSK12432

Advanced Breastfeeding: Management of Maternal Issues and the Breastfeeding Dyad




PurposeThis course aims to provide the participants with the knowledge and skills to support the management of mternal issues during breastfeeding. The Advanced Breastfeeding 5 day course is designed so participants may choose to attend individual days or all 5 course days. By completing all 5 face to face days as well as associated course work the participants will be eligible for a total of 90 Continuing Education Recognitions Points (CERPS). CERPs have been approved by the International Board of Lactation Consultant Examiners (IBLCE).

At the completion of this course participants will be able to:1. Define and discuss the Code of Professional Conduct2. Provide mothers information to encourage them to plan a healthy diet by improving knowledge about extra dietary requirements when

breastfeeding3. Describe the entry of medications into human milk and strategies to minimize infant drug exposure4. Consider different birth and breastfeeding practices for women from different cultures5. Describe cultural competency and demonstrate awareness of the rationale for special concerns for vulnerable populations6. Discuss the role of breastfeeding in the long term protection against chronic diseases7. Identify maternal infectious diseases that are compatible with breastfeeding and be aware of the contraindications for breastfeeding.8. Consider ethical dilemmas and breastfeeding


Learning Outcomes

2020 DatesDates Locations18-Sep-20 Bankstown Hospital

CSK12431

Advanced Breastfeeding: Overcoming Obstacles




PurposeThis course aims to provide the participants with the knowledge, skills and strategies to overcome obstacles and support breastfeeding. The Advanced Breastfeeding 5 day course is designed so participants may choose to attend individual days or all 5 course days. By completing all 5 face to face days as well as all associated course work the participants will be eligible for a total of 90 Continuing Education Recognitions Points (CERPS). CERPs have been approved by the International Board of Lactation Consultant Examiners (IBLCE).


1. Demonstrate the assessment of good milk transfer by using the sucking code2. Identify milk requirements for babies through the stages of growth and development, up to 2 years of age3. Compare and discuss the differences in expected growth patterns in breastfed verses non breastfed babies4. Map the changes in breastfeeding behaviours of the baby as a result of normal growth and development5. Discuss complications that impact on breastfeeding for mothers6. Explore strategies to assist when breastfeeding multiples


Learning Outcomes

2020 Dates

Dates Locations24-Jul-20 Liverpool Hospital

CSK12430

Advanced Breastfeeding: Premature Infants and Babies with Complex Needs




PurposeThis course aims to provide the participants with the knowledge and skills to support breastfeeding for premature infants and babies with complex needs. The Advanced Breastfeeding 5 day course is designed so participants may choose to attend individual days or all 5 course days. By completing all 5 face to face days as well as associated course work the participants will be eligible for a total of 90 Continuing Education Recognitions Points (CERPS). CERPs have been approved by the International Board of Lactation Consultant Examiners (IBLCE).

At the completion of this course participants will be able to:1. Describe the oral anatomy of the newborn and its effects on breastfeeding2. Discuss the coordination and importance of the suck-swallow-breath triad for the baby3. Describe the relationship between prematurity and breastfeeding, including developmental care4. Explore a parent’s perspective in caring for a premature baby or a baby with complex needs, learning to support using person centred

care principles5. Describe the importance of the tongue motility during a breastfeed and the issues around restricted tongue movement (tongue ties) its

diagnosis and current management6. Relate congenital abnormalities and birth injury to feeding7. Analyse breastfeeding considerations and management of the late preterm infant8. Discuss expressing and maintenance of lactation when the infant is unable to suck 9. Describe the properties of breastmilk

Prerequisites The following online courses are available through My Health Learning.• Breastfeeding Module 1 (eLearning module: 43888448)

Learning Outcomes

2020 DatesDates Locations01-May-20 NEC, Liverpool

CSK12403

Advanced Neonatal Nursing

Course Duration: 3 Months with 3 face-to-face study days



PurposeTo provide Registered Nurses and Midwives with the essential knowledge, attributes and clinical skills needed to practice safely and confident care for neonates requiring advanced neonatal care.


1. Identify risk factors which impact on the health of both term and preterm neonates2. Demonstrate knowledge and skills related to the care of both sick term and preterm neonates requiring advanced neonatal care3. Discuss the aetiology, pathophysiology, clinical presentation, management and complications of common neonatal conditions where the

neonate requires advanced care4. Provide individualised care for the neonate and their family incorporating the concepts of evidence based practice5. Partner with the families to plan, deliver and evaluate the health care of their infants to achieve mutually beneficial outcomes

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Day Locations22-Sep-20 Day 1 NEC, Liverpool



CSK12297

Basics of Neonatal Care




PurposeThe purpose of this course is to educate nurses and midwives in the basic knowledge and skills required to care for newborn infants in neonatal nurseries and maternity units.


1. Identify the basic needs of the newborn infant2. Discuss the importance of keeping the newborn infant “pink, warm & sweet”3. Discuss common neonatal conditions seen in the newborn infant4. Discuss the medical and nursing management of infants requiring basic neonatal care5. Apply theoretical knowledge to clinical practice6. Partner with the families to plan, deliver and evaluate the health care of their infants to achieve mutually beneficial outcomes

Prerequisites N/A

Learning Outcomes

2020 DatesDates Locations10-Jun-20 NEC, Liverpool

57742558

Fetal Welfare Assessment (F)




PurposeThe FONT program provides a collaborative interprofessional learning environment for maternity clinicians. The interprofessional education program promotes a systematic, collaborative, team approach to assessing, detecting, managing and escalating clinical deterioration of the woman, fetus or newborn in the antenatal, intrapartum and postnatal periods. The FONT program aims to: • foster interprofessional collaboration, teamwork, and effective communication between maternity clinicians• establish a consistent state-wide approach to clinical assessment, early detection, management, communication and escalation of the

clinically deteriorating woman, fetus or newborn• facilitate the provision of consistent evidenced based education for fetal welfare, obstetric emergencies and newborn resuscitation for all

NSW Health maternity clinicians• improve safety and outcomes for maternity care in NSW

At the completion of this course participants will be able to:1. Appropriately use fetal welfare assessment tools throughout the antenatal and intrapartum periods2. Interpret Fetal Heart Rate (FHR) patterns using the NSW Health Antenatal and Intrapartum FHR pattern Algorithms3. Use the ‘Between the Flags’ protocols for escalation of FHR patterns4. Systematically manage FHR patterns with non-reassuring and/or abnormal features5. Use the ISBAR communication tool according to the ‘Between the Flags’ protocol for effective team communication. 6. Identify the fetal/placental anatomy and physiology 7. Partner with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial outcomes

Prerequisites N/A

Learning Outcomes

2020 DatesPlease contact the course co-ordinator Tracey Garland by email at: [email protected] for further information.

CSK12447

From Enteral to Oral Neonatal Feeding


NSQHS Standards (2nd edition): 1, 2, 3, 4, 5, 6,8


PurposeTo provide health care professionals with the essential knowledge and assessment skills required to support infant feeding when working in the neonatal setting.


1. Identify the effects of developmentally sensitive care on infant feeding

2. Demonstrate the use of infant cue- based feeding

3. Acquire the knowledge and skills to educate parents on the safe management of tube feeding of their infants

4. Discuss the safe transition from tube to suck feeding

5. Describe the composition of available infant formula feeds

6. Identify the benefits of “kangaroo care” to both parents and their infants

7. Partner with the families to plan, deliver and evaluate the health care of their infants to mutually beneficial outcomes.

Prerequisites N/A

Learning Outcomes

2020 DatesDates Locations26-Jun-20 MCS, Campbelltown


CSK12446 Fundamentals of Breastfeeding for Neonates


NSQHS Standards (2nd edition): 1, 2,3,4,5,6,8


PurposeTo provide health care professionals with the essential knowledge and assessment skills required to support breastfeeding when working in the neonatal setting.


1. Describe the physiology of milk production

2. Discuss the anatomy and physiology of infants related to sucking and swallowing

3. Evaluate normal and abnormal patterns of infant sucking at the breast

4. Demonstrate the properties of breastmilk by “building milk”

5. Analyse infant behaviour states for successful feeding

6. Discuss the special needs of the preterm infant related to breastfeeding

7. Identify strategies to support the mother’s milk supply

8. Partner with the families to plan, deliver and evaluate the health care of their infants to mutually beneficial outcomes.

Prerequisites • Breastfeeding (Module 1) (44110614)

Learning Outcomes

2020 DatesDates Locations12-Mar-20 MCS, Campbelltown


CSK12445

Grief and Loss in the Maternity Setting




PurposeThe aim of this course is to equip midwives and staff with the skills and knowledge required to support and manage loss and grief within the maternity setting. This also includes self-care and supporting colleagues.


1. Provide quality bereavement care for parents and families around the time of an early pregnancy loss, stillbirth or neonatal death

2. Describe ways to assist parents and clinicians in the planning and management of future pregnancies

3. Assist women and their families during loss and grief

4. Consult with and refer to the multidisciplinary team to explore support services available

5. Assist parents in gaining a better understanding of the cause of the death of their infant

6. Describe care and ways to ensure the stillborn infant is treated with respect and dignity

7. Partner with all parties responsible for the planning, delivery, and evaluation of healthcare to achieve mutually beneficial outcomes

Prerequisites N/A

Learning Outcomes

2020 DatesDates Locations25-Sep-20 MCS, Campbelltown

CSK12396

High Dependency Neonatal Nursing


NSQHS Standards (2nd edition): 1, 2, 3,4,5,6,7,8


PurposeThe aim of this course is to provide Registered Nurses/Midwives and Enrolled Nurses with the knowledge, attributes and clinical skills needed to care for neonates requiring high dependency care in the neonatal nursery.


1. Identify conditions and procedures which indicate that the neonate requires high dependency neonatal care2. Demonstrate knowledge and skills related to the care of neonates requiring high dependency neonatal care3. Discuss nursing and medical management of neonates requiring high dependency neonatal care4. Provide individualised care for the neonate and their family incorporating the concepts of evidence based practice5. Partner with the families to plan, deliver and evaluate the health care of their infants to achieve mutually beneficial outcomes

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Locations6-Aug-20 NEC, Liverpool

CSK12456

Hot Topics in Maternity




PurposeThe aim of this course is to raise awareness of the new and emerging issues pertaining to the care of women and their babies in the maternity setting.


1. Acquire knowledge in practice changes in care of mothers and babies in the maternity setting.2. Discuss changes in policies impacting care of women and babies3. Discuss current care of women and babies in relation to glycaemic control4. Discuss current breastfeeding practices5. Discuss care of mothers and babies in response to Between the Flags and deviations6. Partner with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial outcomes.

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Locations26-Jun-20 NEC, Liverpool


CSK12389

Midwifery Led Neonatal Assessment




PurposeThe purpose of this course is to facilitate the acquisition of knowledge and skills, to enable the participant to competently perform and facilitate the discharge of well infants from hospital. The program further aims to reduce the length of stay within the hospital, thus maintaining efficient bed management within the postnatal ward ensuring disruption to the family unit is minimised.

At the completion of this course participants will be able to:1. Apply the theoretical components of the program into the assessment of the well neonate, to achieve competency in this skill. 2. Promote continuity of care for postnatal women and their infants. 3. Promote midwives as efficient, collaborative members of the multidisciplinary team. 4. Expedite the discharge process of well mothers and infants.

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Locations23-Jun-20 MCS, Campbelltown


CSK1232

Neonatal Basic Life Support: Workplace Trainer




PurposeTo provide participants with the knowledge and skills required to train and assess staff in neonatal basic life support (NBLS) in their workplace.

At the completion of this course participants will be able to:1. Demonstrate knowledge in the theory of neonatal basic life support (NBLS).2. Demonstrate competence in performing all aspects of neonatal basic life support (NBLS) including the use of breathing devices and

cardiac compressions.3. Demonstrate competence in conducting a neonatal basic life support (NBLS) training session.4. Implement NSW Health and hospital policies governing the yearly accreditation of staff in neonatal basic life support (NBLS).5. Conduct neonatal basic life support (NBLS) training and assessment sessions for staff in their unit/department.6. Partner with the families to plan, deliver and evaluate the health care of their infants to achieve mutually beneficial health outcomes.

Prerequisites N/A

Learning Outcomes

2020 Dates


CSK12193

Neonatal Basic Life Support Workplace Trainer: Refresher




PurposeThe aim of this course is to provide participants with an update on training and assessing of neonatal basic life support (NBLS) and to reaccredit participants to be NBLS trainers and assessors.

At the completion of this course participants will be able to:1. Implement NSW Health and hospital policies governing the yearly accreditation of staff in neonatal basic life support (NBLS).2. Demonstrate competence in the performance of neonatal basic life support (NBLS).3. Demonstrate competence in conducting a neonatal basic life support (NBLS) training session.4. Conduct neonatal basic life support (NBLS) training and assessment sessions for staff in their unit/department.5. Partner with the families to plan, deliver and evaluate the health care of their infants to achieve mutually beneficial outcomes.

Prerequisites N/A

Learning Outcomes

2020 Dates


CSK12394

Neonatal Cannulation & Venepuncture




PurposeThe purpose of this course is to facilitate the acquisition of knowledge and skills to enable Registered Nurse/Midwives and Clinical Nurse/MidwifeSpecialists to perform neonatal peripheral venous cannulation and venepuncture confidently and competently.


1. Demonstrate competency in the performance of neonatal peripheral venous cannulation and venepuncture2. Undertake the appropriate infection control safety measures when accessing peripheral veins of neonates for cannulation and

venepuncture3. Demonstrate a comprehensive awareness of the legal implications related to neonatal peripheral venous cannulation and venepuncture4. Discuss the detection and management of complications associated with neonatal peripheral venous cannulation and venepuncture5. Recognise the importance of evidence based practice6. Partner with the families to plan, deliver and evaluate the health care of their infants to achieve mutually beneficial outcomes

Prerequisites N/A

Learning Outcomes

2020 Dates



CSK12316

Neonatal Hot Topics




PurposeThe aim of this course is to increase the knowledge and clinical skills of staff who care for infants requiring specialised management in neonatal care.


1. Apply theoretical knowledge to evidence based clinical practice.2. Discuss the aetiology, pathophysiology, clinical presentation, treatment and complications of selected neonatal conditions.3. Discuss nursing and medical management of infants with selected neonatal conditions.4. Demonstrate competence in neonatal resuscitation and management of the unstable infant.5. Partner with the families to plan, deliver and evaluate the health care of their infants to achieve mutually beneficial outcomes.

Prerequisites N/A

Learning Outcomes

2020 DatesDates Locations28-Aug-20 NEC, Liverpool

13-Nov-20 Bowral Hospital

CSK12343

Neonatal Special Care Nursing: An Introduction

Course Duration: 3 months with 3 face-to-face study days

NSQHS Standards (2nd edition): 1, 2, 3,4,5,6,7,8


PurposeThe aim of this course is to provide Registered Nurses/Midwives and Enrolled Nurses with the essential knowledge, attributes and clinical skills needed to practice safely in the neonatal special care nursery.


1. Identify risk factors which impact on the health of both term and preterm neonates2. Demonstrate knowledge and skills related to the care of both sick term and preterm neonates in the special care nursery3. Discuss the aetiology, pathophysiology, clinical presentation, management and complications of common neonatal conditions in the

special care nursery4. Provide individualised care for the neonate and their family incorporating the concepts of evidence based practice5. Partner with the families to plan, deliver and evaluate the health care of their infants to achieve mutually beneficial outcomes

Prerequisites N/A

Learning Outcomes

2020 DatesDates Day Locations4-May-20 Day 1 NEC, Liverpool

1-Jun-20 Day 2 NEC, Liverpool

6-Jul-20 Day 3 NEC, Liverpool



8-Dec-20 Day 3 NEC, Liverpool

57742692

Obstetric Emergency and Neonatal Resuscitation Training (ONT)




PurposeThe FONT program provides a collaborative interprofessional learning environment for maternity clinicians. The interprofessional education program promotes a systematic, collaborative, team approach to assessing, detecting, managing and escalating clinical deterioration of the woman, fetus or newborn in the antenatal, intrapartum and postnatal periods. The FONT program aims to: • foster interprofessional collaboration, teamwork, and effective communication between maternity clinicians• establish a consistent state-wide approach to clinical assessment, early detection, management, communication and escalation of the

clinically deteriorating woman, fetus or newborn• facilitate the provision of consistent evidenced based education for fetal welfare, obstetric emergencies and newborn resuscitation for all

NSW Health maternity clinicians• improve safety and outcomes for maternity care in NSW

At the completion of this workshop the participant will be able to:1. Identify the ‘early’ and ‘late’ warning signs of clinical deterioration in the woman or newborn;2. Assess and manage the clinically deteriorating woman or newborn using the A-G mnemonic;3. Use the ‘Between the Flags’ protocol to escalate the clinically deteriorating woman or newborn;4. Use the ISBAR communication tool according to the ‘Between the Flags’ protocol for effective team communication.5. Discuss the physiological changes in pregnancy6. Partner with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial outcomes.7. Practice emergency manoeuvres to assist a vaginal breech birth, shoulder dystocia and neonatal resuscitation8. Demonstrate management of care for obstetric emergencies such as; eclampsia, maternal collapse, , Post-partum haemorrhage (PPH)

and sepsis in a simulated environment

Prerequisites N/A

Learning Outcomes

2020 DatesDates Locations27-Mar-20 Liverpool Hospital





CSK12428

Paediatric Update




PurposeThis course will provide Registered and Enrolled Nurses with the extension of knowlegde and skills to competently and safely care for a paediatric patient in the clinical setting. The course is suitable for both novice paediatric nurses, beginning their career in paediatrics, and senior nurses looking to update their knowledge and skills in the evolving field of paediatrics.


1. Distinguish between sources of non-invasive respiratory support in paediatric patients2. Demonstrate the setup and management of a patient on Humidified High Flow Nasal Cannula Oxygen and CPAP.3. Discuss the nursing considerations for paediatric patients with a mental health condition4. Demonstrate a greater understanding of diabetes in the paediatric population5. Demonstrate an understanding of oncology presentations in the paediatric population6. Demonstrate the safe management of a CVAD in the paediatric population7. Discuss palliative care in the paediatric setting8. Identify factors impacting on the escalation and management of the deteriorating paediatric patient9. Partner with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial outcomes

Prerequisites N/A

Learning Outcomes

2020 DatesDates Locations25-May-20 MCS, Campbelltown


CSK1237

Perineal Infiltration and Repair by Midwives




PurposeThis course aims to provide evidence based theoretical knowledge and skills to enable midwives to competently perform perineal infiltration and repair.


1. Apply the required competency standards of the Registered Midwife (RM) when performing perineal infiltration and repair.2. Identify anatomy and physiology of the perineum and classifications of perineal trauma3. Identify strategies to help protect perineal integrity and limit perineal trauma in childbirth and promote continuity of carer taking into

account culture and beliefs4. Identify the selection and use of local anaesthetics and infiltration techniques5. Identify the different uses and properties of common suture material6. Demonstrate basic perineal repair techniques, use of instruments and knot tying7. Demonstrate the application of infection control and WHS principles in repair of the perineum and documentation requirements8. Identify postpartum care after perineal trauma and repair9. Partner with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial outcomes

Prerequisites The following online course is available through My Health Learning.

• Perineal Repair (126102169)

Learning Outcomes

2020 DatesDates Locations15-Jun-20 MCS, Campbelltown


CSK12458

Neonatal Resuscitation Bootcamp




PurposeThis course aims to train all healthcare staff who attend routine and emergency births and those who respond to CERs calls in neonatal resuscitation.

At the completion of this course participants will be able to:1. Select and prepare equipment to manage neonatal resuscitation2. Demonstrate effective ventilation using bag valve mask technique skills 3. Demonstrate accurate technique for endotracheal tube (ETT) management4. Demonstrate accurate performance of laryngeal mask airway (LMA) insertion.5. Demonstrate correct technique for insertion and management an emergency umbilical venous catheter (UVC).6. Identify correct dosage and administration of fluids, medication and O negative packed red blood cells (RBC).7. Identify and discuss the components of communication to facilitate effective team work in neonatal resuscitation.8. Communicate with parents and families post resuscitation to ensure that the event is understood by them, and they are kept involved in

the future management planning of their neonate to achieve mutually beneficial outcomes.

Prerequisites The following online course is available through My Health Learning.• Basic Life Support - Newborn (eLearning) (130316896)• Newborn Advanced Life Support: Airway (154388639)• Newborn Advanced Life Support: Circulation (160128365)• Newborn Advanced Life Support: Special Circumstances (165788417)

Learning Outcomes

2020 DatesDates Locations13-Feb-20 NEC, Liverpool









CSK1239

Speculum Examination for Midwives working within antenatal or birthing areas




PurposeThe aim of this course is to provide midwives with the knowledge and skills required when performing speculum examination on term pregnant women.

At the completion of this course participants will be able to:1. Demonstrate sensitivity, respect and attentiveness that is culturally appropriate and relevant to the woman’s known gynaecological and

sexual history2. Identify indications and contraindications for performing a speculum examination in the midwifery clinical setting3. Demonstrate knowledge of and follow local protocols as they relate to speculum examination4. Partner with all parties responsible for the planning, delivery and evaluation of health care to achieve mutually beneficial outcomes5. Use appropriate strategies during the examination to ensure maximum comfort to the woman (language, affect)6. Demonstrate proficient handling and use of speculums7. Insert a speculum with minimal discomfort to the woman whilst affording optimum visualisation of the cervix and posterior fornix8. Apply knowledge of anatomy of the vagina, document findings appropriately, with consultation/referral to the obstetric team as

indicated.

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Locations15-Jun-20 MCS, Campbelltown


CSK12424

Transitional Midwife Support Program (TMSP) Day 3: Birthing /Postnatal




PurposeThe aim of this course is to equip the transitional midwife with knowledge and skills to care for women in the midwifery clinical setting. Mandatory Fetal Welfare and Obstetric Emergency (FONT) program is also incorporated within the 5 days.


1. Describe current practices in Birthing Unit and the postnatal period2. Discuss breastfeeding education and ways to support women with their infant feeding choices.3. Demonstrate skills within a simulated environment related to Birthing Unit. For example application of Fetal Scalp electrode and artificial

rupture of membranes. 4. Discuss strategies to competently manage neonatal and midwifery care.

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Locations28-Oct-20 MCS, Campbelltown

20-Nov-20 Bankstown Hospital

CSK12423

Transitional Midwife Support Program (TMSP) Day 2: Antenatal and Neonatal




PurposeThe aim of this course is to equip the transitional midwife with knowledge and skills to care for women in the midwifery clinical setting. Mandatory Fetal Welfare and Obstetric Emergency (FONT) program is also incorporated within the 5 days.


1. Describe current practices in Antenatal care2. Discuss policies and guidelines in relation to care of the newborn and how this impacts midwifery care.3. Discuss breastfeeding education and ways to support women with their infant feeding choices.4. Summarise the identification of the clinically deteriorating infant and the role of the midwife in the interprofessional team.5. Demonstrate skills within a simulated environment –update on Neonatal resuscitation 6. Discuss strategies to competently manage neonatal and midwifery care.

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Locations28-Aug-20 MCS, Campbelltown


CSK12425

Transitional Midwife Support Program (TMSP) Day 5: Professional Development




PurposeThe aim of this course is to equip the transitional midwife with knowledge and skills to care for women in the midwifery clinical setting. It aims to support their practice development not only for their clinical practice skills but also their professional practice.Mandatory Fetal Welfare and Obstetric Emergency (FONT) program is also incorporated within the 5 days.


1. Discuss strategies for self-care2. Outline roles of the midwife when undertaking the in-charge role3. Discuss professional development pathways within maternity

Prerequisites N/A

Learning Outcomes

2020 Dates

Dates Locations04-Dec-20 Liverpool Hospital


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