ceo compensation bonus proposal -...
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July 16, 2014 Proprietary and Confidential - 2 -
"Some of the statements on this presentation are neither reported financial results nor historical facts are forward-looking statements. These forward-looking statements include our financial and growth projections as well as statements concerning our plans, strategies, intentions and beliefs concerning our business and the markets in which we operate. These statements are based on information currently available to us, and we assume no obligation to update these statements as circumstances change. There are risks and uncertainties that could cause actual events to differ materially from these forward-looking statements. These risks include, but are not limited to, the level of market demand for our services, the highly-competitive market for the types of services that we offer, market conditions that could cause our customers to reduce their spending for our services, our ability to create, acquire and build new businesses and to grow our existing businesses, our ability to attract and retain qualified personnel, currency fluctuations and market conditions in India and elsewhere around the world, and other risks not specifically mentioned herein but those that are common to industry.”
Safe Harbor statement
July 16, 2014 Proprietary and Confidential - 3 -
Revenue Split by Verticals*
North America
78%
Europe 16%
Asia Pacific 6%
Revenue by Geography*
IGATE - Corporate Overview Full spectrum Technology and Process Services firm
IMPORTANT YEARS SIZE
1987 Incorporated
CLIENT QUALITY
1996 Listed on the
NASDAQ
Over $ 1.2 B Revenue
~32,742 Minds at work
292 Clients
2 Contribute $ 100 M+
24 Contribute $ 10 M+
53 Contribute $ 5 M+
125 Contribute $ 1 M+
250+ Client Service
Representatives
45 Sales offices
32 Delivery centers
SALES AND DELIVERY STRENGTH
EUROPE- AUSTRALIA
England, Australia, Hungary, Sweden
NORTH AMERICA
Sterling (VA), Bloomington (IL), El Paso (TX), Guadalajara (Mexico), Halifax
(Canada), Pensacola (Florida)
GEOGRAPHICAL PRESENCE
INDIA Bangalore, Mumbai,
Pune, Chennai, Hyderabad, Noida,
Gandhinagar
Banking & Financial Services,
23%
Insurance, 20%
Healthcare & Life Sciences, 9%
Manufacturing, 26%
Retail & CPG, 9%
Services, 12%
*- For Q2, 2014
July 16, 2014 Proprietary and Confidential - 4 -
Asset-Heavy
Dedicated/ Captive Model
Time and Material
Staff Augmentation
Labour Arbitrage
Maturity
Shared, Managed Services
Business Tech. Mgmt.
Monetisation of Assets/Platforms
SaaS
Cloud, Mobility Social
Agile Methodology
Verticalized CoEs
Pay-per-use, Risk and Reward Models
Verticalisation
Innovation
Transformation
Shared, Managed Services
SLA-Driven
Agile Methodology
Cloud, Platform Solutions
Test Labs, CoEs
Pay-per-use
Differentiation
Asset-Lite
Shared, Services
Resources Sharing
Test Labs
Emergence of Managed Services
Process Excellence
Shift to Managed Services Model
Shift to “Pay per use” Model
<2004 2004-2007 2007-2009 Since 2009
Clients are moving away from traditional models V
alu
e
July 16, 2014 Proprietary and Confidential - 5 -
Differentiated Business Model – ITOPS ITOPS is an integrated business model that combines process outsourcing with underlying technology
BPO delivery methods differ based
on technology used; traditional
BPO providers offer little to no
technology
Large outsourcing providers may
offer both IT and BPO, but as
separate services
IGATE differentiates itself with
fully-integrated technology and
BPO solutions (ITOPS)
ITOPS Overview TOPS Competitive Advantages ITOPS Value Proposition
Better alignment of business
processes to IT services and
infrastructure
Focus on ROI of IT investments and
business process improvement
Shift from fixed costs to variable
costs
Flexibility to ramp up or downsize
resources
Single point strategic consulting
and integrated decision support
Difficult to replicate
Requires deep industry expertise in both IT AND BPO
Requires end-to-end established processes
Requires aligned organization
Requires 180 degree change in approach to project delivery
Most competitors lack one side of offering
Many competitors operate IT and BPO in separate silos
Innovative
Enables differentiated pricing models and deeper client relationships
Outsourced Technology
Client Technology
Traditional BPO ITOPS
IGATE has won several engagements specifically due to its differentiated ITOPS business model
July 16, 2014 Proprietary and Confidential - 6 -
BANKING & FINANCIAL SERVICES
INSURANCE
MANUFACTURING
SERVICES
PRODUCT & ENGINEERING SOLUTIONS
HEALTHCARE & LIFESCIENCES
CPG & RETAIL
TECHNOLOGY
Application Management
Services
Enterprise Solutions
Infrastructure Management
Verification and Validation
Data warehousing and Business Intelligence
Digital Initiatives and Mobility
CONSULTING
IT and Cost Transformation
Process Modeling and Optimization
Product and Platform Selection
Enterprise Architecture
Quality Management
Program Management and
Service Integration
Our Industry and Services Footprint
PROCESS
IT Helpdesk
Integrated IT-BPO
Services
Enterprise-wide Service Desk
Shared Services BPO
Customer Interaction
Services
Focused on delivering Technology and Process Solutions with Strong Domain Underpinnings
Industry specific BPaaS
Life and Annuities, Property and Casualty. Re-Insurance
Wholesale Banking Retail Banking Capital Markets
Engineering processes Mining Logistics and Transportation
Retail chains QSRs CPG
Energy Analytics Media Content Management Enterprise Mobility
Medical devices Automotive ISV and OPD
Pharmaceuticals Third Party Administration
July 16, 2014 Proprietary and Confidential - 7 -
Customer Highlights
IGATE services about 300 global customers
Diversified its client base with 125 clients contributing over $1mm annually
Consistently high customer retention rates of 98-99% since 2011
Average tenure of top 20 customers is 12 years
multi-year ITOPS deal with one of the large U.S. insurance companies. (Largest deal in IGATE history)
Over $1.2bn worth of orders won in 2013, including:
A 7-year $200 million ITOPS deal with a capital markets client (European financial services provider)
A 5-year $100 million infrastructure management program with a European telecommunications company
A 5-year $109 million infrastructure management program with MetLife
Recent Mega Deal Wins
Consistently High Customer Retention
96% 98%
99% 98%
2010 2011 2012 2013
Long-term Relationships with Blue Chip Customers IGATE is the trusted partner for several Fortune 1000 clients
July 16, 2014 Proprietary and Confidential - 8 -
Leadership Team
Ashok Vemuri
President & Chief Executive Officer
Joined IGATE in 2013
Recently served as Member of the Board of Infosys Limited and its Head of Americas and Global Head of Manufacturing and Engineering Services
Established and ran the Financial Services and Insurance business in Infosys for nine years, making it the largest business unit within Infosys.
Prior to joining Infosys in 1999, he worked in the investment banking industry at Bank of America and Deutsche Bank
Honored as one of the 50 Outstanding Asian Americans in Business by the Asian American Business Center in 2013
Sujit Sircar
EVP & Chief Financial Officer
Joined IGATE in 1998 and promoted to Chief Financial Officer in 2008
Earlier held financial management roles at Wipro
Chartered Accountant by training and also an active member and speaker at various professional bodies
Joined IGATE in 2012
Managing Partner of Accenture's Financial Services practice in India and prior to his India tenure was a Partner in Accenture's North America practice
Sanjay Tugnait
EVP & Head - NAM Banking & Financial Services
Dr. Srinivas Kandula
EVP & Chief People Officer
Joined IGATE in 2007 as Global Head – Human Resources
Prior to joining, held senior HR positions at Sasken Communication Technologies and Power Grid
Derek Kemp
EVP & Head of Sales, Europe & Australia
Joined Patni in 2008 and responsible for business across all Industry verticals in EMEA
Prior to joining, he worked with LogicaCMG, Charteris, and Polestar Applied Solutions.
Nagasamy Pitchai
SVP & Head - Horizontal Business Units
Joined IGATE in 2001 and has 25+ years of experience in IT industry
Prior to joining IGATE, he worked in Keane Inc. and in Wipro Technologies
July 16, 2014 Proprietary and Confidential - 9 -
Vertical Business Leaders
Experience of over 25 years, with 15 years at IGATE
Held leadership roles with leading Product companies in diverse technology domains from embedded systems to process engineering & instrumentation.
Sanjay Salunkhe
SVP & Head - Products and Engineering Solutions
Joined Patni in 2004 and has over 25 years experience working across India, Asia and US in the manufacturing
industry Prior to IGATE, he worked with Hewlett
Packard and also with HCL Technologies
Abhay Mahagaokar
SVP & Head - NAM Manufacturing
Has over two decades of global diversified experience, which includes 15-years with IGATE
Prior to his current role, he served as North America Manufacturing & GE Sales Head and as Sales Head in ASEAN region from 1998 to 2003
Lalit Khandelwal
VP & Head - GE Business Unit
Part of IGATE for over 15 years and has 25+ years in IT services industry
Prior background includes stints in management and customer facing roles with Informix, Oracle and HCL Hewlett Packard
Ganesh Iyer
SVP & Head - NAM Insurance and Healthcare / Life Sciences
Experience of over 25 years in the service industry, across technology and consulting services
Earlier served as Partner with PwC, where he led the CFO Advisory Practice, the Outsourcing Advisory Practice and the Technology sector
Hari Rajagopalachari
SVP & Head - Retail & Consumer Packaged Goods
Has over 20 years of experience in the IT and BPO industries
Prior to joining IGATE, he worked in an
Accenture leadership role for the Atlantic division of Communications, Media, and High-Tech
Lawrence Rupp
VP & Head - NAM Services
July 16, 2014 Proprietary and Confidential - 10 -
How the industry sees us?
Industry analysts
“IGATE is not too big, not too small – Just Right; it is one of the few Indian outsourcers willing to put its skin in the game and share the risk with clients.”
“IGATE’s strength in understanding new technologies and continual drive for value delivery for diverse customer segments have allowed them to create a unique position in the market .”
"During the enterprise mobility blueprint process, IGATE consistently demonstrated a holistic vision and execution capability of digital transformation that includes social, analytics and cloud
that significantly enhances its clients' mobility experience."
Clients
“IGATE has been our trusted IS partner for over four years, delivering a high degree of flexibility and helping us deliver innovative services in Europe.”
•CIO, Large Automobile major
“Looking for a software development partner, it was very clear that IGATE was a cut above the rest. Their depth and breadth of experience in medical software is unparalleled.”
•VP Engineering, top cardiac diagnostic firm
“Our 9-year partnership with IGATE truly reflects the mature managed service deliver model that many organizations talk about, yet find hard to achieve. The IGATE model has been a great success.”
•Director of Strategic Sourcing—world’s leading Media and Entertainment company
Forrester
Frost & Sullivan
HfS Research
July 16, 2014 Proprietary and Confidential - 11 -
Industry Accolades and Recognition
Engagement Excellence Services Delivery
Industry Leadership Organizational Excellence
Outsourcing Excellence Award, Royal Bank of Canada
IT Supplier of the Year award: Weyerhauser
Strategic Supplier of the Year: Genworth
Best Supplier award TMEIC
MMA Award for Managerial Excellence
Best IT Company of the Year’, VCCircle Awards 2014
ISO 20000 certification for IT Networks and Information Support functions
BPO & IMS operations assessed at Level 3 against CMMI for Services Model v1.3
Assessed at Level 5 in SEI’s PCMM (People Capability Maturity Model™)
Second company globally to be listed in PARS as assessed at Level 5 of CMMI-Dev V1.3
‘Case in Point Platinum Award‘: Overall Case Management Excellence in Healthcare, 2011
IGATE’s Solution – RADAR, won the award for ‘Excellence in Data Management’ at FSOkx’s 7th Annual Financial Outsourcing Forum, USA
Recognized as ‘Emerging Player’ in Cloud applications and Cloud infrastructure services, in Everest Group’s 2013 PEAK Matrix reports
Ranked as ‘Leader’ amongst top outsourcing service providers and advisors; also among ‘Best 20’ in banking, markets & insurance: IAOP’s Global Outsourcing-100, 2012
Recognized as ‘Global Services 100’ Provider. Listed among: Top Global ADM Leaders, Leaders of Mid-market Enterprise Applications Deployment, Leading Mid-tier OPD Vendors, Global Leaders — Testing Services
Ranked among top ‘Established and Expansive’ players in Zinnov’s 2013 GSPR ratings for 3rd consecutive year
Received the 2014 Global Customer Value Leadership Award in Product Engineering Services, presented by Frost & Sullivan
IGATE Wins “Asia’s Best Employer Brand Awards 2013”
Conferred with Gold Level Award in Healthy Workspace 2013 assessment by Arogya World
IGATE Legal Team Wins LegalEra “In-House Team of the Year - Mergers & Acquisitions” Award, 2012-13
Ranked No. 2 in the Greater Toronto Area’s Small and Medium Best Employers survey, 2012
Ranked No. 1 in Dataquest-CMR Best Employers Survey 2012; retains position in Top Three for sixth time in a row
Wins ‘Golden Peacock Innovation Management Award’, 2012
Winner of ‘MerComm Annual Report ARC Awards 2012’
Winner of Silver in the prestigious LACP Annual Report Awards, for fifth time in a row
Ranked among Global “High Performers” in the HfS Enterprise Mobility Services Blueprint Report 2014
July 16, 2014 Proprietary and Confidential - 12 -
Steady financial growth with Gross Margins at ~40% and non GAAP EBITDA Margins at ~25%
In $m
$271 $272 $275 $283 $293 $299 $302 $312
40% 41% 38% 38%
41% 40% 38% 37%
25% 26% 24% 23% 27%
25% 25% 22%
Q3' 12 Q4 '12 Q1 '13 Q2 '13 Q3 '13 Q4 '13 Q1 '14 Q2 '14
Revenue Gross Margins EBITDA Margin (Non GAAP)
Consolidated Financial Overview
Non GAAP EPS
$0.46 $0.45
$0.51
$0.44 $0.46
$0.49
$0.45
$0.48
Q3' 12 Q4 '12 Q1 '13 Q2 '13 Q3 '13 Q4'13 Q1 '14 Q2 '14
July 16, 2014 Proprietary and Confidential - 13 -
Customer Distribution
Active Clients profile
38% 39% 39% 40% 40% 39% 38% 39%
11% 10% 11% 10% 10% 11% 11% 12%
52% 51% 50% 50% 50% 50% 50% 49%
Q3' 12 Q4 '12 Q1 '13 Q2 '13 Q3 '13 Q4 '13 Q1 '14 Q2 '14
Top 5 Clients Client 6- 10 Others
293 304 312 315 310 302 295 292
118 120 124 125 127 128 125 125
Q3' 12 Q4 '12 Q1 '13 Q2 '13 Q3 '13 Q4'13 Q1 '14 Q2 '14
Number of clients No. of million $ clients
Diversified Revenue and Client Base
July 16, 2014 Proprietary and Confidential - 14 -
Firm Name Analyst
Janney Montgomery Scott Joseph Foresi
Jefferies Jason Kupferberg
Needham & Co. Mayank Tandon
Noble Financial Capital Markets Vincent Colicchio
Nomura Financial Advisory & Securities
Ashwin Mehta
Capital Market Snapshot
Analyst Coverage
Strong Quarterly Financial Performance in Q2 2014
6.48
9.13 9.13
14.76 18.38
16.56
18.45
11.73 16.09
18.67 16.48
16.02 17.05
24.24
32.14
39.89
30.90
39.04
14-Jul-09 14-Jul-10 14-Jul-11 14-Jul-12 14-Jul-13 14-Jul-14
Firm Name Analyst
Oppenheimer Securities Glenn Greene
RBC Capital Markets Daniel Perlin
William Blair Anil Doradla
Wells Fargo Securities Edward Caso
July 16, 2014 Proprietary and Confidential - 15 -
Key strategies for growth
Focus on key geographies and core verticals Growth of Mid Sized Accounts Strategic relationship pursuits Account Rationalization
Building Dynamic, Accountable Verticals Investment in Solutions and IP Building Capabilities and Infrastructure Creating a Learning Organisation Focus on Key Client Relationships
Strong Drivers to Aid IGATE’s Focused Growth Strategy
Focused strategy to drive sustainable growth
IGATE aims to be “inch – wide and mile – deep” in its chosen areas.
July 16, 2014 Proprietary and Confidential - 16 -
IGATE: Snapshot of value drivers
Over $1.2 billion dollar company with 32,742 employees, growing 7-8%
Track record of winning large, $100m+ contracts with new clients
Potential clients are increasingly including IGATE in their RFP process
Tier 1 Player
Sticky client base due to high switching cost in the industry
Consistently high retention rates at 98% to 99%
Average client tenure is 12 years (top 20 clients)
Long-term Relationships
Healthy client mix: Top client – 16% of revenue, Top 5 – 39% and Top 10 – 51%
Improved geographic diversification with Europe now accounting for ~15.7% of revenue
Greater ability to scale across multiple core verticals
Diversified Client Mix
97% of revenue is repeat business
Increase driven by greater adoption of ITOPS solution
Improving strength and quality of pipeline
Growing Recurring Revenue
Strong liquidity position with $279m in total liquidity
Consistent free cash flow conversion of 87-88% over the past 3 years
Significant Free Cash Flow
Strong organic growth of 7-8% annually since completion of Patni integration
Strong and stable Adj. EBITDA margins at 25%
Continued debt reduction with net leverage at 1.6x EBITDA
Attractive Financial Profile
Integrated business model (ITOPS), combining process outsourcing with technology
Focus remains on ROI of IT investments and business process improvements
Differentiated Business Model
Large and growing addressable market - ~$435bn growing ~4% annually
Indian IT providers better positioned across infrastructure managed services
Industry moving to integrated business model favors IGATE’s growth strategy
Favorable Industry Trends