IndexEGYPTIAN BANKING INSTITUTE

Certificates

& Review Courses2016-2017

Banking & Finance

CertificatesReview Courses

Performance & Management Development

Certificates

Small & Medium Enterprises

Certificates

Corporate Governance

Certificates

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Credit CertificateCertificate Hours: 255 Certificate Code: 01094

Target Audience:This credit certificate is intended for credit department and financial institution employees, such as junior credit officers and portfolio and relationship managers.

Certificate Description:The credit certificate provides participants with the fundamentals of accounting and financial statements. It also enables them to understand lending techniques for effective credit decisions as well as other techniques involving risk of trade operations from a credit perspective. Moreover, it gives the candidates perspective on the legal issues that govern the scope of credit activities. It is worth noting that EBI is applying up to date instructional methods; among them is Trial Desk, which allows participants to successfully complete the final desk based on real case studies.

Certificate Objectives:• Understand the basics of accounting • Use, analyze and observe data from financial statements • Describe how to take a credit decision through economics and industry analysis• Describe financial ratios and balance sheet items• Describe how to take a credit decision through lending rationales, cash flow statement

analysis and projections• Identify the international trade services, documentary credits and letters of guarantee• Discuss the corporate finance and valuation• Describe the facility structure • Define various types of credit instruments, collateral and the concept of banking

information• Explain credit risk ratings and discuss how to manage credit risk• List the legal aspects and regulations of credit and finance• Detect non-performing loans and discuss how the bank handles them• Explain the advantages and limitations of the implementation of Basel II• Explain how to prepare a credit report

Certificate OutlineModule 1: Accounting

• Accounting concepts• Adjust the accounts• Accounting cycle & closing entries• Inventories• Accounting for merchandising operations• Plant assets & depreciation methods• Accounting for receivables• Bank reconciliation• Statement of cash flows• Corporations and capital stock transactions• Long-Term Liabilities

Module 2: Core Credit• Economics and Industry Analysis

- Economics and the Economic indicators- Industry Analysis:

o Types of industrieso Industry risk characteristics

• Financial Statement Analysis- Working investment importance in the asset conversion cycle- Financial sources and its seniority & ranking- Inherited risks in the asset conversion cycle- Profitability ratios and how to calculate & analyze financial ratios- Spreading

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• Lending Rationales:- The asset conversion lending rationales- Asset protection lending- Subordinations

• Cash Flow Statement Mechanics and Analysis- Introduction to cash flow statements- Mechanics of the cash flow statements- Debit servicing ability

• Cash Flow Projections- Introduction to term lending and cash flow projections- Constructing projections

Module 3: Trade Finance• International trade history • International Chamber of Commerce history • Shipping documents• International payment tools• Documentary credits• International commercial terms (INCOTERMS)• Letters of guarantee

Module 4: Corporate Finance and Valuation• Introduction to Corporate Finance• Capital Structure & Financial Leverage• Capital Budgeting & Investment Appraisal• Investment Valuation• Risk & Expected Return• Dividends & Dividends Policy

Module 5: Facility Structure (Case Study)• Lending Rational Overview• Types and Classification of Credit Facilities• Risks associated with Credit Facilities• Financing needs under Asset Conversion Cycle• Structuring Term Sheets

Module 6: Credit Administration and Banking Investigation• Concept of follow-up administration• Types of credit facilities• Fully secured credit facilities • Types of collateral• Concept of banking information

Module 7: Risk Rating (Obligor Risk Rating)• Conceptual framework• Credit risk ratings and loan provisioning• Credit risk management

Module 8: Legal Aspects• The legal aspects of credit and finance• The credit facilities and loan regulations• The rights and duties of the bank and bank staff• The electronic credit and finance

Module 9: Non-Performing Loans• Introduction to non-performing loans • The indicators of the non-performing loans • The banking treatment of non-performing loans • The banking treatment of non-performing investment projects • Monitoring rescheduled non-performing loans

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• Managing non-performing loans • The principles of borrower credit ratings and provisioning • Legal aspects of working with non-performing loans • Lessons learned from classified loans

Module 10: The Basel II and III• Basel II (credit, operations and market risk)• The First Pillar – Minimum Capital Requirements• The Second Pillar – Supervisory Review• The Third Pillar – Market Discipline• Basel III (new capital definition, liquidity risk, leverage ratio)

Module 11: Report Writing• Co. General Information• Industry assessment and financial analysis

Trial DeskA desk taker will discuss each group findings and give recommendations.

Assessment Strategy:1. Accounting Module

• Total grade (100 points) as follows:- 20 points for participation- 80 points for the final test

• Cut off score: 70% of the total grade

2. Core Credit Module : • Cut off score: 70% of the total grade

3. Supplementary Modules:• Cut off score: 60% of the total grade

4. Final Desk Discussion • Real case study to be discussed by a desk taker• Cut off score: 60% of the total grade

5. Modules’ Weights:• Accounting Module weight 10% • Core Credit Module and Supplementary Modules weight 40% • Final Desk weight 50%

Note:• Participants will sit for an exam at the end of each module• Participant must achieve cut off score in each part as previously mentioned• There will be quizzes in the Accounting and Core Credit modules• Participant must achieve 80% of his/her attendance• If the participant failed in the final desk discussion, he would receive attendance

certificate only

Upon Successful Completion of this Course, Participants will Obtain: 20 Quarter Credit Hours

Certificate Language:Arabic/ English

Prerequisites:Good command of English (in case of attending the English version of the Certificate)

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Bank Lawyer CertificateCertificate Hours: 168 Certificate Code: 05055

Target Audience:The bank lawyer certificate is intended for those who work within bank legal departments.

Certificate Description:The Bank Lawyer Certificate has been designed to develop the competencies of lawyers working in the banking system to become aware of the objectives and roles of the Legal Affairs Department and its relationship to other departments and branches in the banking system and external bodies. The lawyers will acquire different types of knowledge about banking operations, from a legal point of view, as well as identify the laws related to the banking work.

Certificate Objectives• Describe bank legal affairs department, its structure and composition• Describe banking operations from a legal perspective• Define commercial papers and cheque provisions • Discuss the key provisions of the law of the central bank and the banking system • State the legal aspects in the process of credit decision-making • Discuss legal aspects of retail banking services• Identify the different types of collateral for credit facilities • Explain the Trade Act provisions • Explain the main principles of the laws related to banking operations • Identify different tax laws related to banking operations• Identify the provisions of crimes related to banking operations• Explain the concepts of bankruptcy and the related judicial proceedings and claims• Discuss arbitration and alternative dispute resolution• Define the rules and general provisions of the companies• Discuss the mortgage finance law highlighting its main provisions• Explain the law of economic courts

Course OutlineModule 1: The Bank Legal Affairs Department

• The bank legal affairs department, its structure and composition• The relationship between the legal affairs department and other internal departments

as well as its relationship with the bank branches, agencies and external bodies

Module 2: The Legal Perspective of Banking Operations• The legal perspective of banking operations in accordance to Trade Law No. 17 of 1999• Deposits• Rent of safes• Bank transportations• Current accounts• Letters of credit• Normal credit• Instruments deposit• Discount• Letter of guarantee• Securities mortgage

Module 3: Commercial Paper and the Cheque Law (Trade Law)• The bill – to the order of the bond (promissory)• Cheque provisions

Module 4: Provisions of Central Bank Law, Banking and Monetary System• The legislative development of banking and credit laws• The main principles of the Central Bank, Banking System and Cash Law No. 88 of 2003

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Module 5: Legal Aspects of Credit Decision Making• The legal aspects of the credit decision making process• The legal procedures of granting credit

Module 6: Legal Provisions of Retail Services• Loans• Variety of banking services for individuals• The legal aspects of securitization and mortgage finance

Module 7: Guarantees of Credit Facilities• Transferred and waivered client rights with third parties (concept of guarantee)• Mortgage lending• Loans guaranteed by a third party• Credit with possessory mortgage

Module 8: Trade Law Provisions• Main provisions of Trade Law

Module 9: The Main Principles of Laws Related to Banking Operations• The electronic signature law No. 15 of 2004 • The law No. 93 of 2000 for central registry and deposit.• The Labor Law No. 12 of 2003• Anti-money laundering No. 80 of 2002

Module 10: Written Documents Taxation and Banking Operation • Banking operations relative stamp duty • Income tax• Value added tax (VAT)

Module 11: Banking Operations Crimes• Banking crimes in accordance to the Egyptian Penal Code• Banking crimes in accordance to the Central Bank Law, the banking system and cash• General provisions in the crimes mentioned in the Central Bank Law• Crimes related to banking work in accordance to Law No. 80 of 2002 issuing the law of

anti-money laundering

Module 12: Judicial Procedures against Bankruptcy and Relevant Legal Claims• Judicial procedures of defending the bank rights• Bankruptcy• Civil procedures• Criminal procedures• Account claims• Negative statements

Module 13: Arbitration and ADR (Alternative Dispute Resolution)• Concept of arbitration • Arbitration agreement and the skills of drafting arbitration documents according to the

Central Bank, Law and Regulations

Module 14: Rules and General Provisions for Companies• Introduction to the types of companies• Rules and conditions of acquiring the legal personality (legal entity)• Provisions and general rules in all types of companies• Roles and responsibilities of partners in personal companies, board in money companies

and the general assembly• Expiration of companies and their dissolution

Module 15: Mortgage Finance Law• The provisions of mortgage finance law, its regulations, resolutions and regulations

issued by the Central Bank or by the Financial Surveillance Authority

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• Aspects to be taken into consideration while studying the documents related to mortgage finance from a legal point of view

• The state of executing the agreement of mortgage finance, either through agreement among its parties or through the legal path

Module 16: Economic Courts Law• Courts categories and the formation of economic courts• Procedures before economic courts• Jurisdiction of economic courts (trade and criminal)• Disputes of execution before the economic courts• Appeals of verdicts and specially appeals before the court of cassation

Assessment StrategyParticipants will be informally assessed through participation and group exercises. They will also sit for a four-hour exam after each 4 modules.

Upon Successful Completion of this Certificate, participants will obtain:12.7 Quarter Credit Hours

Certificate Language: Arabic

Prerequisites:None

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*CIPA البرنامج التأهيلي لشهادة المحاسب القانوني اإلسالميمدة البرنامج: 60 ساعة

إلى من يوجه هذا البرنامجيوجــه هــذا البرنامــج الــى المحاســبين الذيــن يعملــون حاليــا أو يرغبــون فــي العمــل بمجــال البنــوك اإلســامية

أو المؤسســات الماليــة

أهداف البرنامجــات ــارف والمؤسس ــبة للمص ــل المحاس ــي حق ــة ف ــة الضروري ــارات المهني ــة والمه ــارف التقني ــام بالمع االلم

ــة: ــاالت التالي ــي المج ــة ف ــارف متقدم ــاب مع ــة الكتس ــم الفرص ــر له ــامية، ويوف ــة اإلس الماليالمحاسبة المالية للمصارف والمؤسسات المالية اإلسامية ومفاهيمها • القواعد والمعالجات المحاسبية في المصارف والمؤسسات المالية االسامية • العرض واإلفصاح العام في القوائم المالية للمصارف والمؤسسات اإلسامية • تطبيقات الشريعة في المنتجات والخدمات المصرفية والمالية اإلسامية الدولية •هيــاكل الضوابــط والمتابعــة الشــرعية الفعالــة فــي المصــارف والمؤسســات الماليــة اإلســامية •

الدوليــة

محتويات البرنامجالمقدمة والتعريف بالشهادة •بيان اهداف ومفاهيم المحاسبة المالية للمصارف والمؤسسات المالية اإلسامية •المعيار الشرعي رقم 5: الضمانات •المعيار الشرعي رقم 8-المعيار المحاسبي رقم 2: المرابحة والمرابحة لألمر بالشراء •المعيار الشرعي رقم 9-المعيار المحاسبي رقم 8: االجارة واالجارة المنتهية بالتملك •المعيار الشرعي رقم 10 -المعيار المحاسبي رقم 7: السلم والسلم الموازي •المعيار الشرعي رقم 11 -المعيار المحاسبي رقم 10: االستصناع واالستصناع الموازي •المعيار الشرعي رقم 13-المعيار المحاسبي رقم 4: الشركات •المعيار المحاسبي رقم 3-المعيار الشرعي رقم 13: المضاربات. •المعيار الشرعي رقم 17: صكوك االستثمار •اعداد وتصوير القوائم المالية في المؤسسات المالية اإلسامية •المعيــار المحاســبي رقــم 1: العــرض واالفصــاح العــام فــي القوائــم الماليــة للمصــارف والمؤسســات •

الماليــة اإلســاميةالمعيار المحاسبي رقم 20: البيع االجل •المعيــار المحاســبي رقــم 5: االفصــاح عــن اســس توزيــع االربــاح بين اصحــاب حقــوق الملكيــة واصحاب •

حســابات االستثمارالمعيار الحاسبي رقم 6: حقوق اصحاب حسابات االستثمار وما في حكمها •المعيار المحاسبي رقم 11: المخصصات واالحتياطيات •المعيار المحاسبي رقم 16: المعامات والعمليات بالعمات األجنبية •المعيار المحاسبي رقم 1: اهداف المراجعة ومبادئها •المعيار المحاسبي رقم 2: تقرير المراجع الخارجي •معايير الضبط والحوكمة رقم 1، 2، 3، 4 •

متطلبات الحضور االلمام بالمبادئ األساسية للمحاسبة.

استراتيجية التقييمسيتم تقييم المتدربين عن طريق عقد اختبار في نهاية البرنامج.

المحاضرنخبة من السادة محاضري المعهد المصرفي المصري.

اللغة المستخدمةاللغة العربية

AAOIFI محتويات البرنامج قابلة للتعديل بحسب هيئة المحاسبة والمراجعة للمؤسسات المالية اإلسامية*

AAOIFI هذا البرنامج التأهيلي معتمد من هيئة المحاسبة والمراجعة للمؤسسات المالية اإلسامية

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Certified Documentary Credit Specialist (CDCS): Certification Review Course

Certificate Hours: 108

Target AudienceThis review course is intended for those who are working in the documentary credit and international trade fields and aim to become international practitioners.

Certificate DescriptionCDCS is the professional certification that demonstrates specialist knowledge of, and ability to apply, the skills required for competent practice in documentary credits. This certificate is endorsed by the International Chamber of Commerce.

Certificate ObjectivesBy the by the end of this course, participants will be able to:

• Identify documentary credit groups, types, parties, and risks• List the characteristics of documentary credits• Apply and practice documentary credit procedures• Differentiate between financial and commercial documents• Demonstrate knowledge of the international chamber of commerce rules

Certificate OutlineDocumentary Credit Groups

• Types and uses of documentary credits- Commercial and standby documentary credits

• Parties of documentary credits: roles, responsibilities and risks- Roles and responsibilities of:

o Applicant and beneficiaryo Issuing bank, advising bank, nominated bank, confirming bank, reimbursing bank

- Riskso Credit o Foreign exchange o Fraud o Legalo Political

• Types of payment- Sight payment - Deferred payment - Acceptance - Negotiation

Characteristics of Documentary Credits• Direct documentary credits • Transferable documentary credits• Back-to-Back documentary credits • Revolving documentary credits • Red clause and green clause documentary credits• Others

Operations • Processes

- Issuance - Pre-advise - Advise – confirm - Amend - Transfer - Presentation - Examination

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- Payment and rejection - Claim - Reimbursement - Cancellation

• Related products and terms - Letter of indemnity- Airway release- Maritime letter of guarantee- Assignment of proceeds- Incoterms

Financial and Commercial Documents• Draft / bill of exchange• Commercial invoice • Transport documents • Insurance documents • Certificate of origin• Packing and weight lists • Other documents

International Chamber of Commerce Rules• Uniform customs and practice for documentary credits - UCP• International standard banking practice – ISBP• Electronic uniform customs and practice for documentary credits – EUCP• Uniform Rules for bank-to-bank reimbursement – URR• International Standby practices – ISP98

Assessment StrategyNo final evaluation is required, as the participants will be directly examined through the IFS institution.

Certificate LanguageEnglish

Prerequisites• It is recommended that candidates have a minimum of three years documentary credit

and international trade finance experience, or• Satisfactory completion of the “Examination of Documents Presented under

Documentary Letters of Credit - Case Studies” (Preferable) , and;• Good command of English

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Certificate for Specialists in Demand Guarantees (CSDG)

Certificate Hours: 100

Course DescriptionRecently, there has been a significant increase in the usage of demand guarantees and its importance.

The course is designed to enable demand guarantees professionals to demonstrate their knowledge and expertise in the use of guarantees, industry rules, legislation and the challenges relating to demand guarantees and standby credits.

The CSDG was developed by University College – IFS School of Finance in partnership with the International Chamber of Commerce (ICC).

This qualification has been designed with input from leading industry experts to keep the contents relevant in an ever-changing sector.

Course Objectives By the end of this course, participants will be aware of the following

• Demand guarantees – including tender, performance and advance payment• Indemnities, suretyships and standby letters of credit and how they compare• Scope of industry rules including URDG 758 and ISP 98• Parties involved in demand guarantees and their roles and obligations• Risk issues, including types, control and mitigations• Impact of external factors including governing law and force majeure

Reasons why you should take the CSDG?• Enables you to demonstrate a level of expertise in demand guarantees that is recognized

worldwide• Improves your knowledge and understanding of the complex issues associated with

demand guarantee best practice• Helps you develop the skills to apply your knowledge in the workplace and to perform

at a high level• Gives you the right to add the professional designation ‘CSDG’ after your name• Improves your career and promotion prospects

Target Audience Letters of Guarantee officers

Course OutlineChapter 1:

• Introduction • Demand Guarantees and counter-guarantees in a nutshell• The road to URDG 758 • A brief history of the revision • URDG 758 and URDG 458

Chapter 2:

• What are the URDG? • Are there conditions for URDG to apply to a guarantee? • How do the URDG apply? • The URDG and the law • Using the URDG : advantages to all parties • The scope of URDG : what’s in – what’s out • Other questions on the scope of URDG

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Chapter 3:• Drafting a URDG guarantee • Issuing a URDG guarantee• Changing the terms of a URDG guarantee• Making a presentation • Examining a presentation • Making payment • Termination of the guarantee • The relationship with the instructing party

Chapter 4:• Commentary on URDG 758 article by article • ISP 98 in nutshell

Chapter 5:• The URDG in various languages• The URDG and other ICC rules • The URDG and the UN Convention • The URDG as a model for national laws • The URDG as a model for other organizations’ standard guarantee forms• The URDG in courts

Course LanguageEnglish

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International Certificate for Banking Risk & Regulation Program (ICBRR)

Course Hours: 32 Course Code: 12169

Program DescriptionThis four-day program delivers a deep, qualitative understanding of risk management methodologies, governance structures for the management of risk in banks, and the regulatory principles outlined by the Basel Committee on Banking Supervision. Successful candidates will be better prepared to recognize potential problems associated with risk assessment, mitigation and management.

Course Methodology:• Pre-reading: Delegates will receive, prior to the start of the course, a full set of the

training materials for review. There are four substantial workbooks; Market Risk Management, Credit Risk Management, Operational Risk management, and Integrated Risk management.

• Classroom work: Day 1 – 4: Delegates will join the training program in the classroom for 4 days of incentive training and practical education.

• Examination: Day 5: on the morning of the5th day GARP will administer an examination; an 80 questions two hours multiple choice assessment

• Certification: an ICBRR certificate will be presented to delegates who successfully pas the examination

Objectives • Learn about market risk management practices at global financial institutions and on

market risk of financial instruments by addressing risk identification, risk measurement, and risk mitigation practices

• Understand how credit risk management practices and principles address credit risk identification, measurement, and mitigation practices

• Appreciate integrated risk management by analyzing how risk drives capital management decisions for banks, particularly the interest rate risk in the banking book and liquidity risk

• Learn about operational risk and how it is effectively managed and measured in financial institutions by exploring the regulatory and business drivers for operational risk frameworks

Who should attend • Professionals in banking, financial services, banking regulatory agencies, consulting

firms, government organizations and agencies, central banks and academic institutions • Professionals in non-risk groups: accounting, audit, compliance, IT, legal, operations,

portfolio management, research, sales and trading • Bankers, traders, portfolio managers, risk managers

Program Content Day One - CREDIT RISK MANAGEMENT

• Section 1: Credit Risk Assessment - The differences between credit and market risk - Credit policy and credit risk - Credit risk assessment framework - Inputs to credit models

• Section 2: The Risks of Credit Products - Retail credit - Small and medium enterprises - Corporate credit - Counterparty credit - Sovereign credit

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• Section 3: Credit Risk Portfolio Management - The different types of default correlation - Methods of aggregating credit risk - Securitization as a risk management tool - Credit derivatives and their role in credit risk management - Managing non-performing assets - Reporting credit risk

• Section 4: The Regulatory View - Linking capital and credit risk - The evolution of the Basel Accords - The standardized approach to compute credit risk capital requirements - The internal rating based approaches to compute credit

Day Two - MARKET RISK MANAGEMENT • Section 1: Introduction to Bank Risk Management

- Risk classification - The objectives of risk management - Risk Management Failures - Organizational structure of risk - Management in banks - Organization of this volume - Summary

• Section 2: Foreign Exchange Markets, Instruments & Risks - The foreign exchange market - Spot foreign exchange transactions - Forward foreign exchange transactions - Currency futures - Currency swaps - Currency options - Exotic options - A nested risk model for FX instruments - Summary

• Section 3: Interest Rate Markets, Instruments & Risks - The importance of fixed income instruments - Cash fixed income instruments - Pricing cash fixed income instruments - Risk in cash fixed income instruments - Fixed income derivatives - Option and exotic fixed income instruments - Fixed income risk map

• Section 4: Equity and Commodity Markets, Instruments & Risks - Equity instruments - Equity derivatives - Commodities - Commodity derivative instruments - Risk maps

• Section 5: The Risk Measurement Process - Value at Risk - Critiques of VaR - Nonparametric methods and historical simulation - VaR for multiple factors - Position mapping and aggregation - The daily VaR process - Quality control in VaR - Summary

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• Section 6: Risks in Bank Trading Strategies - Overview of bank trading strategies - Bank trading strategies - External risks in bank trading - Summary

• Section 7: Market Risk Organization and Reporting - Components of market risk - Governance of market risk - Tools used to measure market risk - Risk monitoring & control - Uses and users of market risk reports

Day Three - OPERATIONAL RISK MANAGEMENT • Section 1: Operational Risk

- The Definition of operational risk - Drivers of operational risk management - Governance - Culture and awareness - Policies and procedures

• Section 2: Operational Risk: Loss Data and Risk & Control Self Assessments - Internal Loss data or operational risk events - External loss data - Risk and control self assessments

• Section 3: Operational Risk: Scenario Analysis, Key Risk Indicators, Reporting and Best Practices

- Scenario analysis - Key risk indicators - Reporting - Operational risk capital modeling - Risk appetite - Governance, risk and compliance (GRC) - Other operational risk best practices - Conclusion

Day Four - INTEGRATED RISK MANAGEMENT • Section 1: Interest Rate Risk in the Banking Book

- The role of the treasury - Treasury risk - Asset and liability management activities - Asset and Liability Management (ALM) risks - NII risk in the banking book - Equity risk in the banking Book - Conclusions - Summary

• Section 2: Liquidity Risk in the Banking Book - Introduction to liquidity risk - Liquidity risk measurement - Liquidity risk management - Risk reporting - Conclusions

• Section 3: Bank Capital Management - Types of capital - Computing economic capital - Components of capital - Risk and return for financial instruments - Risk-based performance measurement

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Certified Retail BankerRetail Banking AcademyThe Retail Banking Academy is committed to making the Certified Retail Banker (CRB) qualification the recognized standard for professional retail bankers worldwide.Academy certifications will send a powerful message to your customers, colleagues and regulators that are committed to maintaining the highest standards of professionalism in your work. It will also provide you with an unmatched international network to fellow professionals and unparalleled research resource that can access at any time. Academy certification and the right to describe yourself as a Certified Retail Banker and use the CRB designation is achieved on successful completion of three program levels, each culminating in an exam:

Retail Banking IRetail Banking IIRetail Banking III

Upon successful registration to the program, professional retail bankers are bound by the RBA’s ethical code. This is not just a course, it is a career-long commitment to recognizing the importance of retail banking and developing the skills necessary to have a fruitful career in the industry.The Certified Retail Banker (CRB) qualifications has been accredited by the Chartered Banker Institute, the oldest banking institute in the world. This professional qualifications also provides a pathway to the institute’s flagship Chartered Banker program.

A Certified Retail Banker (CRB) will be able to:• Understand customer psychology and build enduring and profitable relationships with

customers• Motivate and engage staff – which is critical to exceeding customer expectations• Deliver excellent service that will delight the customer• Analyze product profitability in order to focus on optimal value creation• Assess and manage the banker’s risks• Have an understanding of key value drivers, KPI’s and financial reports

Unique benefits of our program:• Allow for practical implementation to achieve real improvements at an operational

level and achievement of profitable growth• Provides participants with a sound knowledge base and tools to improve results

significantly• Allow measurements of return on investment• Provides candidates with a common body of knowledge leading to improved

communication and faster learning• Provides the tools to improve overall employee engagement

Retail Banking IRetail Banking I is designed to introduce the theoretical and practical core competencies that are required for success in a retail banking organization. After completing Retail Banking I, you can then move on to Retail Banking II.

MODULE 101 - Business Ethics and ComplianceMODULE 102 - Retail Banking OverviewMODULE 103 - ProductsMODULE 104 - ChannelsMODULE 105 - MarketingMODULE 106 - Effective Sales Management MODULE 107 - Customer Service QualityMODULE 108 - Operations IMODULE 109 - Credit Loss Management MODULE 110 - Relationship Management

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Retail Banking IIRetail Banking II focuses on the issues that are encountered when leading people and departments. Following the completion of this module, you can move on to Retail Banking III.

MODULE 201 - Direct MarketingMODULE 202 - Product Portfolio Management MODULE 203 - SME LendingMODULE 204 - People ManagementMODULE 205 - Customer CareMODULE 206 - Performance Management MODULE 207 - Operations IIMODULE 208 - Balance Sheet ManagementMODULE 209 - Risk ManagementMODULE 210 - Financial Management

Retail Banking IIIRetail Banking III focuses on the issues that are encountered when you are leading people and departments. The aim is to develop and enhance the capabilities required to run retail banking strategic business units (SBUs) for best results.

MODULE 301 - Leadership in Retail BankingMODULE 302 - Business Strategies for Retail BankingMODULE 303 - Achieving Profitable GrowthMODULE 304 - Brand ManagementMODULE 305 - Governance and Ethics MODULE 306 - Operational ExcellenceMODULE 307 - Risk and Capital Management

Recommended PrerequisitesWe recommended candidates have a bachelor’s (or equivalent) degree, or have the equivalent professional work experience accrued prior to enrolment.

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The Professional Office Manager CertificateCertificate Hours: 100 Certificate Code: 33023

Target Audience:Technical and administrative staff with minimum 3 years of experience

Certificate Description:By attending this certificate, you will expand your professionalism and develop your career. You will also build on your abilities and keep your boss and team functioning as efficiently as possible. Bring to the sessions your challenges and with other delegates and course instructors, you will reach alternative solutions.

Certificate Objectives:• Identify roles and attributes of office managers • Understand how to explain various fundamental secretarial functions• Communicate effectively with a range of people using different methods and media • Determine different business writing skills• Apply distinguished management and business skills at the workplace

Certificate Outline:Part I: Introductory Session

• Types of support staff• Difference between:

- Secretary- Personal assistant- Executive secretary- Office manager- Department manager- Administrative coordinator

• Attributes that managers expect in secretaries

Part II: Fundamental Secretarial FunctionsModule 1: Planning and Organizing a Smooth-running Office:

• Tools and concepts of time management for yourself and your manager- A master plan to keep your boss’s calendar up-to-date- New generation of time management.

• Coordinating travel arrangements - Planning an executive’s business trip

• Effective meeting coordination- Planning and organizing a business meeting - Writing meeting minutes

Module 2: Support Functions:• Filing strategies and techniques• Choosing the best filing system for your organization needs according to international

standards- Filing systems- Filing Procedure- Best filing rules to learn

• Managing the flow of office information- Incoming correspondence- Outgoing correspondence

• Handling visitors professionally(external visitors)- Types of visitors- Introducing and meeting visitors according to professional standards- Handling a complaining visitor

• Professional telephone manner- Telephone Etiquette

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Module 3: Personal Attributes:• Establishing and maintaining good working relationships (internal customers)

- Types of co-workers- Criticism from managers and co-workers- Delegation to Co- worker and Subordinates

• Office stress (identifying-causes-coping)• Office pressure and handling conflicts• Code of ethics for an office manager

Module 4: Business Etiquette and Professional Image:• Etiquette of Workplace • Effective communication utilizing etiquette

- Verbal- Vocal- Visual

• Professional Image• Ethical Behavior with Internal and External Customer

Part III: Communication and Listening:• The Communication Process• Barriers to Communication:

- Judgment/perception- Verbal and none verbal communication

• Distractions• Behavioral Factors in the Communication Process• Formal and Informal Communication• Communication Options• Listening Skills in the Communication Process

Part IV: Business Writing Skills:• Preparing yourself for writing

- Coping with writing anxiety- Startup strategies- Tone in business writing

• Effective business writing skills- Types of readers- Principles of good writing- The “You” attitude

• Editing and revision (the four Cs)- Complete and correct- Concise- Clear

• Business documents (letters-e-mails-memos)- Types and samples – applications- E-mail writing and etiquette- Reports

Part V: Beyond Secretarial Skills:Module 1: Management Skills to Manage Change

• Putting your skills to work- Delegation- Negotiation- Initiative management- Relationship and self - management

Module 2: Presentation Skills• Presentation skills inventory

- Opening- Organization- Content- Close

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- Visuals- Connecting with the Audience- Eye contact- Gestures- Voice Control- Enthusiasm

• Power point preparation - Utilizing power point in presentations

Module 3: Problem Solving • Introduction • What are problem solving (PS) and Decision making (DM) • The PS & DM processes • Creative tools for PS & DM

Assessment Strategy:Participants will be formally assessed based on a final test

Upon Successful Completion of this Certificate, Participants will Obtain: 8.2 Quarter Credit Hours

Certificate Language:English/Arabic

Prerequisites:Intermediate level of English language proficiency in case of attending the English version of the certificate

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Training for Employment: Principle of Banking

Certificate Hours: 100 Certificate Code: 33056

Target Audience:Undergraduates and fresh graduates aiming to join the banking field.

Certificate Description:The certificate provides participants with an overview of banking with an introduction to the financial and banking sector through an explanation of the roles and services provided by banks; also they will gain knowledge about the code of ethics which affects the banking sector. In the meantime, the certificate will provide participants with some basic skills in sales and customer services. Finally, the participant will learn how to write professional curriculum vitae.

Certificate Objectives:• Explain the development of the banking sector.• List the different bank accounts and types of deposits.• List the various operations of retail banking.• Define basic communication skills.• List the concept and definitions of Teamwork.• Explain the concepts of SME Banking and tools of finance. • Explain foreign trade operations.• Explain the basics for the analysis of credit and finance.• Define all capital market aspects and terminologies.• Demonstrate Written Communication, Professional Writing through CV and Interview

Skills• Explain Treasury operation and structure• Discuss Business Awareness: Etiquette at Workplace, Behavior and Attitude

Certificate Outline:Module 1: Development of the Banking Sector

• The Influence of the Central bank - Macro Level - Micro Level - Reserve Requirements

• The Role of Central Bank • The Role of Commercial Banks • The Difference between Investment Bank and Commercial Bank.• Structure of Commercial Bank

Module 2: Bank Accounts and Deposits • The importance of bank deposits• Types of bank accounts

- Current accounts- Savings- Time deposits

o Demand accounts• Bank transfers

- Correspondent relationships- Foreign exchange- Foreign exchange – buying and selling- Incoming and outgoing transfers- Bank drafts and traveler’s checks

Module 3: Retail Banking Operations • What is retail banking?• Retail banking products• Definition of electronic banking operations

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• New retail products and services• Electronic payment methods• Banking by phone

Module 4: Basic Communication Skills• The Meaning of Communication

- The communication process- Communication barriers - Verbal, vocal and visual elements in face to face communication- Geri’s Game (movie) - Courtesy and etiquette

• Listening for Power- The importance of listening to customers- Risks and consequences of not listening - Exercise: Are you a good listener? - Hearing versus listening- Effective listening techniques

Module 5: Team Work Concepts • Teamwork concepts

- Introduction to the teamwork concept - Groups versus teams - Definition of a team

• Team development- Stages of team development

o Forming o Storming o Normingo Performing

- The 6 Cs (confusion – conflict – control – cooperation – consensus – commitment) - The necessary conditions for creating a positive environment for teamwork.- Negative versus positive team members.

Module 6: Concepts of SME Banking and Tools of Finance • The most significant economic indicators supporting SMEs financing• Different concepts and characteristics of SMEs and entrepreneurship• Diversity of banking services and the profitability of SME Banking• SMEs’ different financing tools

Module 7: Foreign Trade Finance Operations • Definition of terms of payment in foreign trade• Letters of credit (L/Cs )

- Definition- Types of letters of credit

• Letters of guarantee (L/Gs)• Foreign trade instruments

Module 8: Credit and Financial Analysis • Role of banks• Financial statements• Elements affecting credit• Overview of loans and credit facilities• Types of loans and credit facilities• Types of collateral• Steps to credit implementation • Evaluating projects and feasibility studies

Module 9: Capital Market Structure and Operations• Financial Instruments “definition and types”.• Operating cycle of capital market “primary and secondary markets”• Classification of markets

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• Idea of finance “savers-borrowers/direct and indirect finance”• Capital market participants and processes

Module 10: Written Communication, Professional Writing through CV and Interview Skills• Writing a professional CV• Managing your career through a successful interview• Effective business writing

- Business documents (Letters, E-mails, Memos)- Effective business writing skills- Preparing yourself for writing- Editing and revision (The four C’s)

Module 11: Treasury Operation and Structure• The Foreign Exchange Market• Money Markets and Yield Curves• Options• Forward Contracts

Module 12: Business Awareness: Etiquette at Workplace, Behavior and Attitude• The art of etiquette in the workplace

- Etiquette in the workplace- Professional image- Handling customers and clients

• How to change your behavior and attitude- What is a behavior - Behavior modification strategies and steps - Positive and negative reinforcement - Role of punishment in changing behavior - Definition of attitude - Components of attitude - Types of attitude - Indicators of good and bad attitudes - Attitude change strategies

Assessment Strategy:Participants will be assessed formally through a final test covering all technical areas, and informally through group exercises and Assignments in the nontechnical areas.

Upon Successful Completion of this Certificate, Participants will Obtain: 8.2 Quarter Credit Hours

Certificate Language:This certificate is delivered in English except for module 6 which is delivered in Arabic

Prerequisites:• Enrolled or graduate of a governmental university• Grade “Good” in his overall score for graduates or the college year of enrollment • Elementary Level in the English Language Proficiency• Evidence of any social activities

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SME Banking CertificateCertificate Hours: 116 Certificate Code: 11036

Target Audience:Bankers with current or potential SME responsibilities.

Certificate DescriptionThe SME banking certificate will enable bankers to get acquainted with the whole package of success application to enhance success to finance for SME. Such program includes the essential parts of planning techniques, marketing philosophy and selecting the appropriate product development to fulfill the requirements of SME with respect to international best practices for operations and risk management.

Certificate Objectives• Explain the importance and techniques of strategic planning.• Apply operational setup for SME banking unit. • Define SME customers’ product needs and successful clients’ product management. • Identify tools of marketing and delivering SME products and services. • Determine major risk and how to mitigate it in SME banking.

Certificate OutlineModule 1: Strategic Planning for SME Banking

• Definition and Segmentation of the SME Market • Introduction to the Strategic Planning Process • The “Target” Main Components of a Strategic Plan • Situation Analysis • “The Path” Main Components of a Business Plan• Tips for Successful Planning

Module 2: Operational Setup for SME Banking• The operating model• The work flow • From theory to implementation

Module 3: Product Development for SME Banking

• Introduction to Project management• Product/Service Segmentation and Targeting • New products, Services Development and Design for SME Banking.• Building a Competitive Product & Service Range for SME Banking.• Key Success Factors for SME Product Development (workshop)

Module 4: Marketing and Delivery Channels for SME Banking• SME market size • Market potential and marketing mix• Structuring SME sales efforts • SME information technology • The profile of an entrepreneur and SME client education

Module 5: Risk Management for SME Banking

• Background trends in risk management (RM)• SME banking RM – The difference• SME banking RM – The tools• SME banking RM – Making it happen

International ExposureA study tour will be organized to one of the advanced countries in the SME Banking who do apply SME international best practices. Learned lessons and success stories will be adopted to the Egyptian environment.

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Assessment Strategy:Participants will be assessed based on participation (interaction and group exercise) and an individual assessment through a written test after each module. Participants will also be required to submit a project in one of the designated areas of study that will be presented and assessed by a panel of SME Banking experts.

Upon Successful Completion of this Certificate, participants will obtain:9.2 Quarter Credit Hours

Certificate Language:English

Prerequisites:• Minimum three years of banking experience• Prior credit and financial analysis training available at EBI or equivalent from another

reputable training institute • Good command of English

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Credit and Risk Certificate for SME BankersCertificate Hours: 174 Certificate Code: 11094

Target Audience:Bankers with current or potential SME responsibilities.

Certificate DescriptionThe Credit and Risk Certificate for SME Bankers is a unique certificate that includes both; the core credit knowledge and concepts needed by creditors with special focus on small & medium enterprises and their related risks. The Credit and Risk Certificate enables bankers to get acquainted with the learning process by empowering participants to think broadly, manage globally and compete strategically. This certificate focuses on all aspects of Banking Credit whether short-term, medium-term or long- term, it also enables them to understand lending techniques for effective credit decisions. It is a vital certificate for those who work in SME credit departments’ in banks and financial institutions, as it incorporates the concepts and knowledge creditors’ need to be familiar with the credit environment. Moreover, this certificate will allow the participants to understand the role of risk management within a modern financial institution and gain an overview of the main approaches used to measure credit, market and operational risks. Particular emphasis will be given to the various approaches proposed in the new Basel accord.

Certificate Objectives• Explain basic concepts of economics, fundamentals of accounting and financial statements.• Describe how to take a credit decision through lending rationales, cash flow statement

analysis and projections.• Define the small and medium enterprises with special focus on business models of

Small and Medium Enterprises Banking.• Explain Small and Medium Enterprises credit risk ratings and discuss how to mitigate

and manage Small and Medium Enterprises credit risk.• Apply real life case study for small and medium enterprise lending.

Certificate OutlineModule 1: Foundation

• Principles of Accounting • Introduction to Economics

Module 2: Core Credit • Industry Analysis • Financial Statement and Ratio Analysis • Lending Rationales • Cash Flow Statement Mechanics and Analysis • Cash Flow Projection / Assumptions • SMEs Finance and Valuation • Managing Remedial Advances – Real Life Case Application • Facilities Structure and Report Writing • Trade Finance • Legal Applications

Module 3: Small and Medium Enterprises • Introduction to Small and Medium Enterprises Banking • Strategy and Business Models for Small and Medium Enterprises Banking • New Market Opportunities • Managing the Small and Medium Enterprises Customers• Products and Service Strategies for Small and Medium Enterprises Banking • Sales and Delivery Channel Management

Module 4: Risk Management • Credit Risk Management for Small and Medium Enterprises Lending • Risk Management Tools• Basel III Agreement• Obligor Risk Rating • Credit Scoring Model

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Module 5: Applied International Best Practices in SME Banking – Case Study • International Best Practices in Small and Medium Enterprises Banking • Case Study Application

Assessment Strategy:Participants will be assessed based on participation (interaction and group exercise) and an individual assessment through a written test after each module. Participants will also be required to submit a project in one of the designated areas of study that will be presented and assessed by a panel of SME Banking experts.

Upon Successful Completion of this Certificate, participants will obtain:13.8 Quarter Credit Hours

Certificate Language:English/Arabic

Prerequisites:• Minimum three years of banking experience• Prior credit and financial analysis training available at EBI or equivalent from another

reputable training institute • Good command of English

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شهادة عضو مجلس اإلدارة الفعال*

عدد الساعات: 88 ساعة )اجمالي عدد أيام البرنامج 14 يوم تدريبي (

وصف البرنامجبرنامــج عضــو مجلــس اإلدارة الفعــال هــو أحــد البرامــج المهنيــة المميــزة مــن نوعهــا التــي تقــدم فــي مصــر والمنطقــة العربيــة، وذلــك مــن حيــث التصميــم والمحتــوى ونوعيــة الفئــة المســتهدفة مــن أعضــاء مجلــس اإلدارة، هــذه الوظيفــة الهامــة والمؤثــرة بشــكل مباشــر علــى توجيــه أداء الشــركات نحــو االســتدامة والنمــو.

ــي ــس اإلدارة وممثل ــو مجل ــل عض ــة عم ــة لطبيع ــة متقن ــد دراس ــج بع ــذا البرام ــم ه ــم تصمي ــد ت ــذا وق هــروج ــه الخ ــج عن ــا نت ــس، مم ــات المجل ــل اجتماع ــتها داخ ــم مناقش ــي يت ــات الت ــم الموضوع ــتثمار، وأله االسبأهــم الموضوعــات التــي يجــب علــى كل عضــو مجلــس إدارة االلمــام بهــا بهــدف أداء وظيفتــه بصــورة فعالــة

ــس اإلدارة. ــال مجال ــي مج ــة ف ــات الدولي ــل الممارس ــً ألفض طبقوتقــدم وحــدة الحوكمــة بالمعهــد المصرفــي المصــري هــذا البرنامــج باالســتعانة بالمــواد العلميــة الخاصــة الموضوعــات مــن عــددًا تتضمــن والتــي الدولــي البنــك مجموعــة – )IFC( الدوليــة التمويــل بمؤسســة ــتراتيجي، ــه االس ــة كالتوجي ــات ذات الصل ــركات والموضوع ــة الش ــه وحوكم ــس اإلدارة ولجان ــة بمجل المرتبطوإدارة المخاطــر، وتتابــع الســلطة، وإدارة البيئــة الرقابيــة، واالفصــاح والشــفافية، وحمايــة حقــوق المســاهمين وغيرهــا مــن الموضوعــات الهامــة التــي تؤثــر بشــكل مباشــر علــى زيــادة فاعليــة مجلــس اإلدارة بهــدف

ــركة. ــين أداء الش تحسكمــا يتــم تقديــم ضمــن أجــزاء هــذه الشــهادة بالتعــاون مــع مؤسســة )DDI( العالميــة برنامجيــن حــول إدارة ــد ــو أح ــال« ه ــس اإلدارة الفع ــو مجل ــج »عض ــك برنام ــح بذل ــي، ليصب ــر المؤسس ــتراتيجية والتأثي ــرارات االس القــس اإلدارة ــو مجل ــاعد عض ــي تس ــارات الت ــات والمه ــم الموضوع ــي تض ــا الت ــن نوعه ــة م ــج المتخصص البرام

ــة. ــى أداء دوره بفاعلي عل

إلى من يوجه هذا البرنامجتم تصميم هذا البرنامج لكي تستهدف كًا من:

رؤساء وأعضاء مجالس اإلدارة الحالين والمرتقبين •ممثلــي البنــوك والشــركات القابضــة وبنــوك االســتثمار والمســتثمرين علــى مجالــس إدارات الشــركات •

المســتثمر بهــاممثلي المال العام في الشركات •القيادات العليا التنفيذية في الشركات •

ما هو العائد على المشاركين في برنامج عضو مجلس اإلدارة الفعال؟ ــو ــا عض ــم به ــب أن يل ــي يج ــات الت ــة الموضوع ــى كاف ــرف عل ــاركين للتع ــة للمش ــج الفرص ــذا البرنام ــح ه يتيمجلــس اإلدارة مــن أجــل أداء دوره بكفائــه وفاعليــة، كمــا يتعــرض البرنامــج لعديــد مــن الحــاالت العمليــة التي تتعلــق بمــدى أهميــة دور مجالــس اإلدارة فــي النهــوض بشــركاتها أو انهيارهــا، كمــا تزيــد مــن فرصهــم فــي العمــل كأعضــاء مجالــس إدارة مســتقلين أو ممثليــن عــن المســتثمرين فــي الشــركات فــي مصــر والمنطقــة

العربيــة.

أهداف البرنامجالتعريف بمفهوم حوكمة الشركات •شرح مهام ومسئوليات مجلس اإلدارة ولجانه •الـتأكيد على أهمية اإلدارة الجيدة التخاذ القرارات االستراتيجية والتأثير المؤسسي •تحديد أهمية دور عضو مجلس اإلدارة في التوجيه االستراتيجي، وإدارة المخاطر •مناقشة دور عضو مجلس اإلدارة في إدارة البيئة الرقابية •شرح أهمية دور مجلس اإلدارة في حماية حقوق المساهمين •

هيكل ومحتوى البرنامجالجزء األول: حوكمة الشركات ومجلس اإلدارة

الوحدة األولى: حوكمة الشــركــات •الوحدة الثانية: مجلس االدارة •الوحدة الثالثة: تكوين مجلس إدارة فعال •الوحدة الرابعة: مكـافــآت األعضــاء التنفيذييــن وغيــر التنفيذييــن •الوحدة الخامسة: ممارسات مجلس اإلدارة •الوحدة السادسة: تقييم مجلس اإلدارة •

International Finance Corporation هذه الشهادة تقدم بالتعاون مع مؤسسة التمويل الدولية*

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الجزء الثاني: دور مجلس اإلدارة في التوجيه االستراتيجيالوحدة األولى: دور مجلس اإلدارة في وضع االستراتيجية •الوحدة الثانية: تخطيط تتابع السلطة •الوحدة الثالثة: دور مجلس اإلدارة في إدارة المخاطر •الوحدة الرابعة: دور مجلس اإلدارة في عمليات الدمج واالستحواذ •الوحدة الخامسة اختيار العضو المنتدب وتقييمه •الوحدة السادسة: التفاعل بين مجلس اإلدارة واإلدارة التنفيذية •

)DDI( الجزء الثالث: إدارة القرارات االستراتيجية والتأثير المؤسسي• • Mastering Decision Dynamics• • Influencing for Organizational Impacts

الجزء الرابع: دور مجلس اإلدارة في إدارة البيئة الرقابيةالوحدة األولى: دور مجلس اإلدارة في اإلفصاح عن المعلومات والشفافية •الوحدة الثانية: التقرير السنوي •الوحدة الثالثة: لجنة المراجعة •الوحدة الرابعة: التفاعل مع المراجع الخارجي •الوحدة الخامسة: إنشاء وتطوير نشاط المراجعة الداخلية •الوحدة السادسة: ما يحتاج أن يعرفه كل عضو مجلس إدارة عن التمويل والمحاسبة •

الجزء الخامس: مجلس اإلدارة وحملة األسهمالوحدة األولى: دور مجلس اإلدارة في حماية حقوق المساهمين •الوحدة الثانية: دور مجلس اإلدارة في المعامات مع األطراف ذات العاقة •الوحدة الثالثة: دور مجلس اإلدارة في وضع سياسة توزيع األرباح •الوحدة الرابعة: دور مجلس اإلدارة في تحضير وعقد اجتماعات الجمعية العامة للمساهمين •الوحدة الخامسة: دور مجلس اإلدارة في إدارة الصراعات بالشركة •الوحدة السادسة: دور مجلس اإلدارة في المسئولية االجتماعية •الوحدة السابعة: وضع خطة لتطوير حوكمة الشركات •

الملكية الفكرية حقــوق الملكيــة الفكريــة لجميــع أجــزاء البرنامــج )عــدا الجــزء الثالــث( هــي ملــك لمؤسســة التمويــل •

.IFC الدوليــة• .DDI حقوق الملكية الفكرية للجزء الثالث هي ملك لمؤسسة

المنهج التدريبيســيقوم بتنفيــذ هــذا البرنامــج عــدد مــن الخبــراء فــي مجــال مجلــس اإلدارة والحوكمــة والموضوعــات األخــرى

الســابق ذكرهــا وذلــك باســتخدام األســلوب التفاعلــي لتشــجيع المناقشــة بين المشــاركين.

شروط الحصول على برنامج تطوير عضو مجلس اإلدارة الفعال:فيما يخص الحضور:

حضور 80% على األقل من ساعات البرنامج •حضور الجزء الثالث كامًا •النجاح في التقييم الذاتي •

فيما يخص التقييم الذاتي:يتــم تقييــم المشــاركين فــي هــذا البرنامــج مــن خــال اختبــار تقييــم ذاتــي يتــم تنفيــذه بعــد نهايــة . 1

كل جــزء مــن أجــزاء البرنامــج )باســتثناء الجــزء الثالــث(. الحصول على نسبة نجاح 80% أو أكثر في اختبارات التقييم األربعة. . 2

فــي حالــة عــدم رغبــة المشــارك فــي أداء اختبــارات التقييــم الذاتــي أو عــدم اجتيــازه لهــا، ســيحصل •علــى مــا يفيــد حضــوره البرنامــج شــرط اســتيفائه شــروط الحضــور.

ســيمنح المشــارك الشــهادة األصليــة لبرنامــج العــادات الســبع لألشــخاص األكثــر فاعليــة بشــرط •ــل. ــث بالكام ــزء الثال ــام الج ــور أي حض

اللغة المستخدمةالمــواد العلميــة للبرنامــج ولغــة التقديــم هــي اللغــة العربيــة، فيمــا عــدا الجــزء الثالــث الــذي يتضمــن مــواد

ــة. علميــة باللغــة اإلنجليزي