ch 03 inventory management supply contracts and risk pooling

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  • 8/8/2019 Ch 03 Inventory Management Supply Contracts and Risk Pooling

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    InventoryManagement, Supply

    Contracts and RiskPooling

    Phil [email protected]

    David Simchi-Levi

    Philip Kaminsky

    Edith Simchi-Levi

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    Outline of the Presentation

    Introduction to Inventory Management

    The Effect of Demand Uncertainty

    (s,S) Policy Periodic Review Policy

    Supply Contracts

    Risk Pooling

    Centralized vs. Decentralized Systems

    Practical Issues in Inventory Management

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    Supply

    Sources:plants

    vendorsports

    RegionalWarehouses:

    stockingpoints

    FieldWarehouses:stocking

    points

    Customers,demandcenterssinks

    Production/purchasecosts

    Inventory &warehousingcosts

    Transportationcosts Inventory &

    warehousingcosts

    Transportationcosts

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    Inventory

    Where do we hold inventory? Suppliers and manufacturers warehouses and distribution centers

    retailers Types of Inventory

    WIP raw materials finished goods

    Why do we hold inventory? Economies of scale Uncertainty in supply and demand Lead Time, Capacity limitations

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    Goals:Reduce Cost, Improve Service

    By effectively managing inventory:

    Xerox eliminated $700 million inventory from its

    supply chain Wal-Mart became the largest retail company

    utilizing efficient inventory management

    GM has reduced parts inventory andtransportation costs by 26% annually

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    Goals:Reduce Cost, Improve Service

    By not managing inventory successfully In 1994, IBM continues to struggle with shortages in

    their ThinkPad line (WSJ, Oct 7, 1994) In 1993, Liz Claiborne said its unexpected earning

    decline is the consequence of higher than anticipatedexcess inventory (WSJ, July 15, 1993)

    In 1993, Dell Computers predicts a loss; Stock plunges.Dell acknowledged that the company was sharply off inits forecast of demand, resulting in inventory writedowns (WSJ, August 1993)

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    Understanding Inventory

    The inventory policy is affected by:

    Demand Characteristics

    Lead Time

    Number of Products

    Objectives

    Service levelMinimize costs

    Cost Structure

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    Cost Structure

    Order costs Fixed

    Variable Holding Costs

    Insurance

    Maintenance and Handling

    Taxes Opportunity Costs

    Obsolescence

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    EOQ: A Simple Model*

    Book Store Mug Sales

    Demand is constant, at 20 units a week

    Fixed order cost of $12.00, no lead time

    Holding cost of 25% of inventory valueannually

    Mugs cost $1.00, sell for $5.00 Question

    How many, when to order?

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    EOQ: A View of

    Inventory*

    Time

    Inventory

    Order

    Size

    Note:

    No Stockouts

    Order when no inventory

    Order Size determines policy

    Avg. Inven

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    EOQ: Calculating Total

    Cost* Purchase Cost Constant Holding Cost: (Avg. Inven) * (Holding Cost) Ordering (Setup Cost):

    Number of Orders * Order Cost Goal: Find the Order Quantity that

    Minimizes These Costs:

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    EOQ:Total Cost*

    0

    20

    40

    60

    80

    100

    120

    140

    160

    0 500 1000 1500

    Order Quantity

    Co

    Total Cost

    Order Cost

    Holding Cost

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    EOQ: Optimal Order

    Quantity* Optimal Quantity =

    (2*Demand*Setup Cost)/holding cost

    So for our problem, the optimal quantity is

    316

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    EOQ: Important

    Observations* Tradeoffbetween set-up costs and holding costs

    when determining order quantity. In fact, we order

    so that these costs are equal per unit time Total Cost is not particularly sensitive to the

    optimal order quantity

    Order Quantity 50% 80% 90% 100% 110% 120% 150% 200%

    Cost Increase 125% 103% 101% 100% 101% 102% 108% 125%

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    The Effect of

    Demand Uncertainty Most companies treat the world as if it were

    predictable: Production and inventory planning are based on

    forecasts of demand made far in advance of the sellingseason Companies are aware of demand uncertainty when they

    create a forecast, but they design their planning processas if the forecast truly represents reality

    Recent technological advances have increasedthe level of demand uncertainty: Short product life cycles Increasing product variety

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    Demand Forecast

    The three principles of all forecastingtechniques:

    Forecasting is always wrong

    The longer the forecast horizon the worst is the

    forecast Aggregate forecasts are more accurate

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    SnowTime Sporting

    Goods Fashion items have short life cycles, high variety

    of competitors

    SnowTime Sporting Goods New designs are completed

    One production opportunity

    Based on past sales, knowledge of the industry, and

    economic conditions, the marketing department has aprobabilistic forecast

    The forecast averages about 13,000, but there is achance that demand will be greater or less than this.

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    Supply Chain Time Lines

    Jan 00 Jan 01 Jan 02

    Feb 00 Sep00 Sep01

    Design Production Retailing

    Feb01Production

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    SnowTime Demand

    ScenariosDemand Scenarios

    0%

    5%

    10%

    15%

    20%

    25%30%

    8000

    10000

    12000

    14000

    16000

    18000

    Sales

    Probabili

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    SnowTime Costs

    Production cost per unit (C): $80 Selling price per unit (S): $125

    Salvage value per unit (V): $20 Fixed production cost (F): $100,000 Q is production quantity, D demand

    Profit =Revenue - Variable Cost - Fixed Cost + Salvage

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    SnowTime Scenarios

    Scenario One: Suppose you make 12,000 jackets and demand ends up

    being 13,000 jackets. Profit = 125(12,000) - 80(12,000) - 100,000 = $440,000

    Scenario Two: Suppose you make 12,000 jackets and demand ends up

    being 11,000 jackets. Profit = 125(11,000) - 80(12,000) - 100,000 + 20(1000)

    = $ 335,000

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    SnowTime Best Solution

    Find order quantity that maximizes weightedaverage profit.

    Question: Will this quantity be less than,equal to, or greater than average demand?

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    What to Make?

    Question: Will this quantity be less than,equal to, or greater than average demand?

    Average demand is 13,100 Look at marginal cost Vs. marginal profit

    if extra jacket sold, profit is 125-80 = 45

    if not sold, cost is 80-20 = 60

    So we will make less than average

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    SnowTime Expected Profit

    Expected Profit

    $0

    $100,000

    $200,000

    $300,000

    $400,000

    8000 12000 16000 20000

    Order Quantity

    Profit

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    SnowTime Expected

    ProfitExpected Profit

    $0

    $100,000

    $200,000

    $300,000

    $400,000

    8000 12000 16000 20000

    Order Quantity

    Profit

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    SnowTime:Important Observations

    Tradeoff between ordering enough to meetdemand and ordering too much

    Several quantities have the same average profit Average profit does not tell the whole story

    Question: 9000 and 16000 unitslead to about the same averageprofit, so which do we prefer?

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    SnowTime ExpectedProfit

    Expected Profit

    $0

    $100,000

    $200,000

    $300,000

    $400,000

    8000 12000 16000 20000

    Order Quantity

    Profit

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    Probability of Outcomes

    0%

    20%

    40%

    60%

    80%

    100%

    -300

    000

    -100

    000

    1000

    00

    3000

    00

    5000

    00

    Revenue

    Probability

    Q=9000

    Q=16000

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    Key Insights from thisModel

    The optimal order quantity is not necessarily equalto average forecast demand

    The optimal quantity depends on the relationshipbetween marginal profit and marginal cost

    As order quantity increases, average profit firstincreases and then decreases

    As production quantity increases, risk increases.In other words, the probability of large gains and oflarge losses increases

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    Manufacturer Manufacturer DC Retail DC

    Stores

    Fixed Production Cost =$100,000

    Variable Production Cost=$35

    Selling Price=$125

    Salvage Value=$20

    Wholesale Price =$80

    Supply Contracts

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    Demand Scenarios

    Demand Scenarios

    0%

    5%

    10%

    15%

    20%25%

    30%

    8000

    1000

    0

    1200

    0

    14000

    1600

    0

    1800

    0

    Sales

    Probability

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    Distributor ExpectedProfit

    Expected Profit

    0

    100000

    200000

    300000

    400000

    500000

    6000 8000 10000 12000 14000 16000 18000 20000

    Order Quantity

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    Distributor ExpectedProfit

    Expected Profit

    0

    100000

    200000

    300000

    400000

    500000

    6000 8000 10000 12000 14000 16000 18000 20000

    Order Quantity

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    Supply Contracts (cont.)

    Distributor optimal order quantity is 12,000units

    Distributor expected profit is $470,000 Manufacturer profit is $440,000 Supply Chain Profit is $910,000

    Is there anything that the distributorand manufacturer can do to increasethe profit of both?

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    Manufacturer Manufacturer DC Retail DC

    Stores

    Fixed Production Cost =$100,000

    Variable Production Cost=$35

    Selling Price=$125

    Salvage Value=$20

    Wholesale Price =$80

    Supply Contracts

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    Retailer Profit(Buy Back=$55)

    0

    100,000

    200,000

    300,000

    400,000

    500,000

    600,000

    6

    000

    7

    000

    8

    000

    9

    000

    10

    000

    11

    000

    12

    000

    13

    000

    14

    000

    15

    000

    16

    000

    17

    000

    18

    000

    Order Quantity

    RetailerP

    rofit

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    Retailer Profit(Buy Back=$55)

    0

    100,000

    200,000

    300,000

    400,000

    500,000

    600,000

    6

    000

    7

    000

    8

    000

    9

    000

    10

    000

    11

    000

    12

    000

    13

    000

    14

    000

    15

    000

    16

    000

    17

    000

    18

    000

    Order Quantity

    RetailerP

    rofit

    $513,800

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    Manufacturer Profit(Buy Back=$55)

    0

    100,000

    200,000

    300,000400,000

    500,000

    600,000

    6000

    7000

    8000

    9000

    10000

    11000

    12000

    13000

    14000

    15000

    16000

    17000

    18000

    Production Quantity

    Manufacturer

    Profit

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    Manufacturer Profit(Buy Back=$55)

    0

    100,000

    200,000

    300,000400,000

    500,000

    600,000

    6000

    7000

    8000

    9000

    10000

    11000

    12000

    13000

    14000

    15000

    16000

    17000

    18000

    Production Quantity

    Manufacturer

    Profit $471,900

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    Manufacturer Manufacturer DC Retail DC

    Stores

    Fixed Production Cost =$100,000

    Variable Production Cost=$35

    Selling Price=$125

    Salvage Value=$20

    Wholesale Price =$??

    Supply Contracts

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    Retailer Profit(Wholesale Price $70, RS 15%)

    0

    100,000

    200,000

    300,000

    400,000

    500,000

    600,000

    6000

    7000

    8000

    9000

    1000

    0

    1100

    0

    1200

    0

    1300

    0

    1400

    0

    15000

    1600

    0

    1700

    0

    1800

    0

    Order Quantity

    RetailerProfit

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    Retailer Profit(Wholesale Price $70, RS 15%)

    0

    100,000

    200,000

    300,000

    400,000

    500,000

    600,000

    6000

    7000

    8000

    9000

    1000

    0

    1100

    0

    1200

    0

    1300

    0

    1400

    0

    15000

    1600

    0

    1700

    0

    1800

    0

    Order Quantity

    RetailerProfit

    $504,325

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    Manufacturer Profit(Wholesale Price $70, RS 15%)

    0

    100,000

    200,000

    300,000

    400,000

    500,000

    600,000

    700,000

    6000

    7000

    8000

    9000

    10000

    11000

    12000

    13000

    14000

    15000

    16000

    17000

    18000

    Production Quantity

    Manufacturer

    Profit

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    Manufacturer Profit(Wholesale Price $70, RS 15%)

    0

    100,000

    200,000

    300,000

    400,000

    500,000

    600,000

    700,000

    6000

    7000

    8000

    9000

    10000

    11000

    12000

    13000

    14000

    15000

    16000

    17000

    18000

    Production Quantity

    Manufacturer

    Profit

    $481,375

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    Supply Contracts

    Strategy Retailer Manufacturer Total

    Sequential Optimization 470,700 440,000 910,700Buyback 513,800 471,900 985,700

    Revenue Sharing 504,325 481,375 985,700

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    Manufacturer Manufacturer DC Retail DC

    Stores

    Fixed Production Cost =$100,000

    Variable Production Cost=$35

    Selling Price=$125

    Salvage Value=$20

    Wholesale Price =$80

    Supply Contracts

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    Supply Chain Profit

    0

    200,000

    400,000

    600,000

    800,000

    1,000,000

    1,200,000

    6000

    7000

    8000

    9000

    1000

    0

    1100

    0

    1200

    0

    1300

    0

    1400

    0

    1500

    0

    1600

    0

    1700

    0

    1800

    0

    Production Quantity

    SupplyChain

    Profit

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    Supply Chain Profit

    0

    200,000

    400,000

    600,000

    800,000

    1,000,000

    1,200,000

    6000

    7000

    8000

    9000

    10000

    11000

    12000

    13000

    14000

    15000

    16000

    17000

    18000

    Production Quantity

    SupplyChain

    Profit $1,014,500

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    Supply Contracts

    Strategy Retailer Manufacturer Total

    Sequential Optimization 470,700 440,000 910,700Buyback 513,800 471,900 985,700

    Revenue Sharing 504,325 481,375 985,700

    Global Optimization 1,014,500

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    Supply Contracts: KeyInsights

    Effective supply contracts allow supplychain partners to replace sequential

    optimization by global optimization Buy Back and Revenue Sharing contracts

    achieve this objective through risk sharing

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    Supply Contracts: CaseStudy

    Example: Demand for a movie newly releasedvideo cassette typically starts high and decreasesrapidly

    Peak demand last about 10 weeks Blockbuster purchases a copy from a studio for

    $65 and rent for $3 Hence, retailer must rent the tape at least 22 times

    before earning profit Retailers cannot justify purchasing enough to

    cover the peak demand In 1998, 20% of surveyed customers reported that they

    could not rent the movie they wanted

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    Supply Contracts: CaseStudy

    Starting in 1998 Blockbuster entered a revenuesharing agreement with the major studios Studio charges $8 per copy

    Blockbuster pays 30-45% of its rental income Even if Blockbuster keeps only half of the rental

    income, the breakeven point is 6 rental per copy The impact of revenue sharing on Blockbuster was

    dramatic Rentals increased by 75% in test markets Market share increased from 25% to 31% (The 2nd

    largest retailer, Hollywood Entertainment Corp has 5%market share)

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    Other Contracts

    Quantity Flexibility Contracts

    Supplier provides full refund for returned items

    as long as the number of returns is no largerthan a certain quantity

    Sales Rebate Contracts

    Supplier provides direct incentive for the retailerto increase sales by means of a rebate paid bythe supplier for any item sold above a certainquantity

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    SnowTime Costs: InitialInventory

    Production cost per unit (C): $80 Selling price per unit (S): $125

    Salvage value per unit (V): $20 Fixed production cost (F): $100,000 Q is production quantity, D demand

    Profit =Revenue - Variable Cost - Fixed Cost + Salvage

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    SnowTime ExpectedProfit

    Expected Profit

    $0

    $100,000

    $200,000

    $300,000

    $400,000

    8000 12000 16000 20000

    Order Quantity

    Profi

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    Initial Inventory

    Suppose that one of the jacket designs is a modelproduced last year.

    Some inventory is left from last year Assume the same demand pattern as before If only old inventory is sold, no setup cost

    Question: If there are 7000 units remaining, whatshould SnowTime do? What should they do ifthere are 10,000 remaining?

    I iti l I t d

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    Initial Inventory andProfit

    0

    100000

    200000

    300000

    400000

    500000

    5000

    6500

    8000

    9500

    1100

    0

    1250

    0

    1400

    0

    1550

    0

    Pr oduction Quan

    Profit

    I iti l I t d

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    Initial Inventory andProfit

    0

    100000

    200000

    300000

    400000

    500000

    5000

    6500

    8000

    9500

    1100

    0

    1250

    0

    1400

    0

    1550

    0

    Pr oduction Quan

    Profit

    I iti l I t d

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    Initial Inventory andProfit

    0

    100000

    200000

    300000

    400000

    500000

    5000

    6500

    8000

    9500

    1100

    0

    1250

    0

    1400

    0

    1550

    0

    Pr oduction Quan

    Profit

    I iti l I t d

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    Initial Inventory andProfit

    0

    100000

    200000300000

    400000

    500000

    5

    000

    6

    000

    7

    000

    8

    000

    9

    000

    10

    000

    11

    000

    12

    000

    13

    000

    14

    000

    15

    000

    16

    000

    Production Quant

    Profi

    t

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    (s, S) Policies

    For some starting inventory levels, it is better tonot start production

    If we start, we always produce to the same level Thus, we use an (s,S) policy. If the inventory level

    is below s, we produce up to S. s is the reorder point, and S is the order-up-to

    level The difference between the two levels is driven by

    the fixed costs associated with ordering,transportation, or manufacturing

    A M lti P i d I t

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    A Multi-Period InventoryModel

    Often, there are multiple reorder opportunities

    Consider a central distribution facility which ordersfrom a manufacturer and delivers to retailers. Thedistributor periodically places orders to replenishits inventory

    R i d

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    Reminder:The Normal Distribution

    0 10 20 30 40 50 60Average = 30

    Standard Deviation = 5

    Standard Deviation = 10

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    The DC holds inventory to:

    Satisfy demand during lead time

    Protect against demanduncertainty

    Balance fixed costs and holdingcosts

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    The Multi-Period Continuous

    Review Inventory Model Normally distributed random demand Fixed order cost plus a cost proportional to amount

    ordered. Inventory cost is charged per item per unit time If an order arrives and there is no inventory, the order is

    lost The distributor has a required service level. This is

    expressed as the the likelihood that the distributor willnot stock out during lead time.

    Intuitively, how will this effect our policy?

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    A View of (s, S) Policy

    Time

    In

    ventory

    Le

    ve

    l

    S

    s

    0

    Lead

    Time

    Lead

    Time

    Inventory Position

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    The (s,S) Policy

    (s, S) Policy: Whenever the inventoryposition drops below a certain level, s, we

    order to raise the inventory position to levelS. The reorder point is a function of:

    The Lead Time

    Average demand Demand variability

    Service level

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    Notation

    AVG = average daily demand STD = standard deviation of daily demand

    LT = replenishment lead time in days h = holding cost of one unit for one day K = fixed cost SL = service level (for example, 95%). This implies that the

    probability of stocking out is 100%-SL (for example, 5%) Also, the Inventory Position at any time is the actual

    inventory plus items already ordered, but not yet delivered.

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    Analysis

    The reorder point (s) has two components: To account for average demand during lead time:

    LT AVG To account for deviations from average (we call this safety stock)

    z STD LTwhere z is chosen from statistical tables to ensure that the probability ofstockouts during leadtime is100%-SL.

    Since there is a fixed cost, we order more than up to the reorderpoint:

    Q=(2 K AVG)/h The total order-up-to level is:

    S=Q+s

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    Example

    The distributor has historically observed weekly demand of:AVG = 44.6 STD = 32.1

    Replenishment lead time is 2 weeks, and desired service

    level SL = 97% Average demand during lead time is:

    44.6 2 = 89.2 Safety Stock is:

    1.88 32.1 2 = 85.3 Reorder point is thus 175, or about 3.9 weeks of supply at

    warehouse and in the pipeline

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    Example, Cont.

    Weekly inventory holding cost: .87

    Therefore, Q=679

    Order-up-to level thus equals: Reorder Point + Q = 176+679 = 855

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    Periodic Review

    Suppose the distributor placesorders every month

    What policy should the distributoruse?

    What about the fixed cost?

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    Base-Stock Policy

    Inv

    entory

    Le

    vel

    Time

    Base-stock

    Level

    0

    InventoryPosition

    r r

    L L L

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    Periodic Review Policy

    Each review echelon, inventory position israised to the base-stock level.

    The base-stock level includes twocomponents: Average demand during r+L days (the time until

    the next order arrives):(r+L)*AVG

    Safety stock during that time:z*STD*r+L

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    Market Two

    Risk Pooling

    Consider these two systems:

    Supplier

    Warehouse One

    Warehouse Two

    Market One

    Market Two

    Supplier WarehouseMarket One

    Market Two

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    Risk Pooling

    For the same service level, which systemwill require more inventory? Why?

    For the same total inventory level, whichsystem will have better service? Why?

    What are the factors that affect these

    answers?

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    Risk Pooling Example

    Compare the two systems: two products

    maintain 97% service level $60 order cost

    $.27 weekly holding cost

    $1.05 transportation cost per unit in

    decentralized system, $1.10 in centralizedsystem

    1 week lead time

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    Risk Pooling Example

    Week 1 2 3 4 5 6 7 8

    Prod A,

    Market 1

    33 45 37 38 55 30 18 58

    Prod A,

    Market 2

    46 35 41 40 26 48 18 55

    Prod B,

    Market 1

    0 2 3 0 0 1 3 0

    Product B,

    Market 2

    2 4 0 0 3 1 0 0

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    Risk Pooling Example

    Warehouse

    Market 1

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    Risk Pooling Example

    Warehouse Product AVG STD CV s S Avg.

    Inven.

    %

    Dec.

    Market 1 A 39.3 13.2 .34 65 197 91

    Market 2 A 38.6 12.0 .31 62 193 88

    Market 1 B 1.125 1.36 1.21 4 29 14

    Market 2 B 1.25 1.58 1.26 5 29 15

    Cent. A 77.9 20.7 .27 118 304 132 36%

    Cent B 2.375 1.9 .81 6 39 20 43%

    Risk Pooling:

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    Risk Pooling:Important Observations

    Centralizing inventory control reduces bothsafety stock and average inventory level for

    the same service level. This works best for

    High coefficient of variation, which increases

    required safety stock. Negatively correlated demand. Why?

    What other kinds of risk pooling will we see?

    Risk Pooling:

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    Risk Pooling:

    Types of Risk Pooling*

    Risk Pooling Across Markets Risk Pooling Across Products

    Risk Pooling Across Time Daily order up to quantity is:

    LT AVG + z AVG LT

    10 1211 13 14 15

    Demands

    Orders

    To Centralize or not to

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    To Centralize or not toCentralize

    What is the effect on:

    Safety stock?

    Service level? Overhead?

    Lead time?

    Transportation Costs?

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    Centralized Decision

    Supplier

    Warehouse

    Retailers

    Centralized Systems*

    Centralized Distribution

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    Centralized DistributionSystems*

    Question: How much inventory should managementkeep at each location?

    A good strategy:

    The retailer raises inventory to level Sreach period The supplier raises the sum of inventory in the

    retailer and supplier warehouses and in transit to Ss

    If there is not enough inventory in the warehouse to

    meet all demands from retailers, it is allocated sothat the service level at each of the retailers will beequal.

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    Changes In Inventory

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    Changes In InventoryTurnover

    Inventory turnover ratio =annual sales/avg. inventory level

    Inventory turns increased by 30% from 1995to 1998 Inventory turns increased by 27% from 1998

    to 2000 Overall the increase is from 8.0 turns per

    year to over 13 per year over a five yearperiod ending in year 2000.

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    Indus

    Inventory Turnover Ratio

    Factors that Drive

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    Factors that DriveReduction in Inventory

    Top management emphasis on inventoryreduction (19%)

    Reduce the Number of SKUs in the warehouse(10%) Improved forecasting (7%) Use of sophisticated inventory management

    software (6%) Coordination among supply chain members (6%) Others

    Factors that Drive Inventory

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    Factors that Drive InventoryTurns Increase

    Better software for inventory management (16.2%)

    Reduced lead time (15%)

    Improved forecasting (10.7%)

    Application of SCM principals (9.6%)

    More attention to inventory management (6.6%)

    Reduction in SKU (5.1%)

    Others

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    Forecasting

    Recall the three rules Nevertheless, forecast is critical

    General Overview: Judgment methods

    Market research methods

    Time Series methods Causal methods

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    Judgment Methods

    Assemble the opinion of experts Sales-force composite combines

    salespeoples estimates Panels of experts internal, external, both Delphi method

    Each member surveyed Opinions are compiled

    Each member is given the opportunity tochange his opinion

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    Market Research Methods

    Particularly valuable for developingforecasts of newly introduced products

    Market testing Focus groups assembled. Responses tested.

    Extrapolations to rest of market made.

    Market surveys Data gathered from potential customers

    Interviews, phone-surveys, written surveys, etc.

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    Time Series Methods

    Past data is used to estimate future data Examples include

    Moving averages average of some previous demand points.

    Exponential Smoothing more recent points receive more weight Methods for data with trends: Regression analysis fits line to data Holts method combines exponential smoothing concepts with the

    ability to follow a trend

    Methods for data with seasonality Seasonal decomposition methods (seasonal patterns removed) Winters method: advanced approach based on exponential smoothing

    Complex methods (not clear that these work better)

    C

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    Causal Methods

    Forecasts are generated based on dataother than the data being predicted

    Examples include: Inflation rates

    GNP

    Unemployment rates Weather

    Sales of other products

    Selecting the Appropriate

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    Selecting the AppropriateApproach:

    What is the purpose of the forecast? Gross or detailed estimates?

    What are the dynamics of the system being forecast? Is it sensitive to economic data?

    Is it seasonal? Trending? How important is the past in estimating the future? Different approaches may be appropriate for different

    stages of the product lifecycle: Testing and intro: market research methods, judgment methods Rapid growth: time series methods Mature: time series, causal methods (particularly for long-range

    planning) It is typically effective to combine approaches