ch 06 stragetic alliances

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    Strategic Alliances

    Phil Kaminsky

    [email protected]

    David Simchi-Levi

    Philip Kaminsky

    Edith Simchi-Levi

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    McGraw-Hill/Irwin 2003 Simchi-Levi, Kaminsky, Simchi-Levi

    Strategic Partnering:

    Types of SP

    Quick Response:

    Vendors receive POS data from retailers, and use this

    information to synchronize production and inventoryactivities at the supplier.

    The retailer still prepares individual orders, but the POS

    data is used by the supplier to improve forecasting and

    scheduling. Example: Milliken and Company: The lead time from

    order receipt at Millikens textile plants to final clothing

    receipt at several of the department stores involved was

    reduced from eighteen weeks down to three weeks.

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    Continuous Replenishment: Vendors receivePOS data and use it prepare shipments at

    previously agreed upon intervals to maintainagreed to levels of inventory. Wal-Mart, Kmart

    AdvancedContinuous Replenishment:

    Suppliers may gradually decrease inventory levelsat the retailers store or distribution center as longas service levels are met. Inventory levels are thuscontinuously improved in a structured way. Kmart

    Strategic Partnering:

    Types of SP

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    McGraw-Hill/Irwin 2003 Simchi-Levi, Kaminsky, Simchi-Levi

    Vendor Managed Inventory (VMI):JITD

    VMI Projects at Dillard Department Stores, J.C.

    Penney, and Wal-Mart have shown sales

    increases of 20 to 25 percent, and 30 percent

    inventory turnover improvements.

    Strategic Partnering:

    Types of SP

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    McGraw-Hill/Irwin 2003 Simchi-Levi, Kaminsky, Simchi-Levi

    Requirements for Effective

    SP Advanced information systems

    Top management commitment

    Information must be shared

    Power and responsibility within an organization might

    change (for example, contact with customers switches

    from sales and marketing to logistics)

    Mutual trust Information sharing

    Management of the entire supply chain

    Initial loss of revenues

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    Important SP Issues

    Inventory ownership:

    Retailer owns inventory

    Supplier owns the goods until they are sold

    (consignment)

    Why would a firm do this?

    Performance measures: Fill rate, inventorylevel, inventory turns

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    McGraw-Hill/Irwin 2003 Simchi-Levi, Kaminsky, Simchi-Levi

    Important SP Issues

    Confidentiality

    Communication and cooperation

    When First Brands started partnering with

    Kmart, Kmart often claimed that its supplier was

    not living up to its agreement to keep two weeks

    of inventory at all times. It turned out that thiswas due to the fact that the two companies

    employed different forecasting methods.

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    McGraw-Hill/Irwin 2003 Simchi-Levi, Kaminsky, Simchi-Levi

    Steps in SP

    Implementation Contractual negotiations

    Ownership

    Credit terms Ordering decisions

    Performance measures

    Develop or integrate information systems

    Develop effective forecasting techniques Develop a tactical decision support tool to assist in

    coordinating inventory management andtransportation policies

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    McGraw-Hill/Irwin 2003 Simchi-Levi, Kaminsky, Simchi-Levi

    Main Characteristics of SP

    Criteria

    Types

    Decision

    Maker

    Inventory

    Ownership

    New Skills

    Employed by vendorsQuick

    Response

    Retailer Retailer Forecasting Skills

    ContinuousReplenishment

    Contractually Agreedto Levels

    EitherParty

    Forecasting &Inventory Control

    Advanced

    ContinuousReplenishment

    Contractually agreed

    to & ContinuouslyImproved Levels

    Either

    Party

    Forecasting &

    Inventory Control

    VMI Vendor Either Party

    RetailManagement

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    McGraw-Hill/Irwin 2003 Simchi-Levi, Kaminsky, Simchi-Levi

    Advantages of SP

    Fully utilize system knowledge

    Consider the partnership between White-Hall

    Robbins (W-R), who makes over-the-counter

    drugs such as Advil, and Kmart. W-R initially

    disagreed with Kmart about forecasts, and in

    this case, it turned out that W-R forecasts were

    more accurate because they have a much more

    extensive knowledge of their products than

    Kmart does.

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    McGraw-Hill/Irwin 2003 Simchi-Levi, Kaminsky, Simchi-Levi

    Advantages of SP

    Decrease required inventory levels

    Improve service levels Decrease work duplication

    Improve forecasts

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    Disadvantages of SP

    Expensive advanced technology isrequired.

    Supplier/retailer trust must bedeveloped.

    Supplier responsibility increases.

    Expenses at the supplier oftenincrease.

    Why? How can this be addressed?

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    McGraw-Hill/Irwin 2003 Simchi-Levi, Kaminsky, Simchi-Levi

    Examples of SP

    Successes and Failures Western Publishing-Golden Books:

    Western Publishing is using VMI for its Golden Books line ofchildrens books at several retailers.

    POS data automatically triggers re-orders when inventory fallsbelow a reorder point.

    This inventory is delivered either to a distribution center, or in manycases, directly to the store.

    Ownership of the books shifts to the retailer once deliveries havebeen made.

    In the case ofToys R Us, the company has even managed theentire book section for the retailer, including inventory fromsuppliers other than Western Publishing.

    Extra sales, increased costs to Western

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    McGraw-Hill/Irwin 2003 Simchi-Levi, Kaminsky, Simchi-Levi

    Examples of SP

    Successes and Failures VF Corporations Market Response System:

    The VF Corporation, which has many well known brand

    names (includingW

    rangler, Lee, Girbaud, and manyothers), began its VMI program in 1989.

    Currently, about 40 percent of its production is handledusing some type of automatic replenishment scheme.

    This is particularly notable because the program

    encompasses 350 different retailers, 40,000 storelocations, and more than 15 million replenishmentlevels.

    VFs program is considered one of the most successfulin the apparel industry.

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    McGraw-Hill/Irwin 2003 Simchi-Levi, Kaminsky, Simchi-Levi

    Examples of SP

    Successes and Failures Spartan Stores

    Spartan Stores, a grocery chain, shut down its

    VMI effort about one year after its inception. One problem was that buyers were not

    spending any less time on reorders than theydid before

    This was because they didnt trust the suppliersenough to be able to stop carefully monitoringthe inventories and deliveries of the VMI items,and intervening at the slightest hint of trouble.

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    Examples of SP

    Successes and Failures Spartan Stores (continued)

    Suppliers didnt do much to allay these fears.

    The problems were not with the suppliersforecasts; instead, they were due to thesuppliers inability to deal with promotions,which are a key part of the grocery business.

    Since they were unable to appropriately accountfor promotions, delivery levels were oftenunacceptably low during these periods of peakdemand.

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    Third Party Logistics

    What is 3PL? Outside firms perform materials management and

    logistics functions

    Long term commitments and multiple functions

    What are the advantages of 3PL? Focus on core strengths

    Provides technological flexibility

    Provides flexibility in geography

    workforce size

    additional services

    resource flexibility

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    3PL

    Disadvantages Loss of control

    3PL employees may interact with customers 3PLs address this with uniforms, logos, etc

    Sharing of confidential info

    Examples Simmons and Ryder Integrated Logistics

    On site rep, all logistics managed by Ryder, JIT manufacturing SonicAir

    Rapid delivery of spare parts

    67 warehouses

    Sophisticated software for inventory and rapid delivery

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    DistributorIntegration

    Parts are shared across the distributor network

    Specialized service requests are steered to appropriatedealers or distributors.

    What is required? Trust

    Pledges

    Guarantees from the manufacturer

    Advanced information systems

    Disadvantages Incentives for dealers are they giving away competitive

    advantages?

    Skills and responsibilities are taken from some dealers/distributors.

    Examples - Caterpillar, Okuma