change navigation - from resistance to adoption

Change NavigationFrom Personal Resistance to Adoption

The Big-Picture CompilationThe following notes navigate key issues in bringing an individual recruited for change acceptance from an initial reluctance to a voluntary adoption.

Resistance with threat of

exclusion

Adoption with strengthened

status

An argument can be made that the most difficult “problem” a person has with a proposed change comes from two things:

(1) An authority figure is proposing the change(2) Not agreeing to the change risks being left out or left behind.

That combination represents only some cases, and in the extreme, the second issue is exaggerated by the first.

Nonetheless, taken as a problem to solve, it poses multiple general challenges -- that are named and compiled in the following information.

The compilation arranges detailed factors to demonstrate that in successful cases, the affected individual agrees to the change by discovering and accepting a Role. It shows a left-to-right logical progression. The initial display of the full compilation is followed by a step-by-step review.

Preference

Appreciation

Relevance

Access

Communication

Status

Motivation

Autonomy

Benefit

Offer

Exclusion

Inhibition

Uncertainty

Fear

Surprise

Missing

To Be Defined (bottom up)

Felt Predisposition (top down)

Resistance

Disagreement

Discomfort-Confusion

Risk of Loss

Need or expectation

due to

stemming from

about

regarding

Role

Goal

Confidence

Trade-off

Opportunity

in a defined

pursuing

Backed by

Gained with

Needed

Creating a supported mindset for change adoption

AspectsTo

ResolveAspects

ToPromote

Mindset

©2015 Malcolm Ryder / Archestra Research

Getting To YesThe Course of the Progress

Exclusion

Inhibition

Uncertainty

Fear

Surprise

Felt

Identify and acknowledge current experiences

AspectsTo

Resolve

The initial presentation of a proposed change can invoke (or provoke) a wide range of unsupportive emotional reactions.


Exclusion

Inhibition

Uncertainty

Fear

Surprise

Felt

Recognize how predisposition reflects experiences

Predisposition (top down)

Resistance

Disagreement


Risk of Loss

Need or expectation

due to

stemming from

about

regarding

Individual personal resistance to change can usually be “deconstructed” to some underlying decisive level (type) of concern. This illustration shows how different concerns may originate and how they can both(a.) often occur together, and (b.) hierarchically relate to each other, effectively hosting multiple types and depths of emotion in one overt behavior.


Exclusion

Inhibition

Uncertainty

Fear

Surprise

Felt

Per predispositions: develop, align and present what is needed


Resistance

Disagreement


Risk of Loss

Need or expectation

due to

stemming from

about

regarding

Preference

Appreciation

Relevance

Access

Communication

Missing

(Needed)

Because we can anticipatepredisposition, it should be addressed both pre-emptively and reactively, as necessary for any of its types. The objective is to present the individual person with a coherent set of the characteristics of the change that obviate the person’s respective concerns. Otherwise, the lack of relevant characteristics increases the probability of resistance.


Exclusion

Inhibition

Uncertainty

Fear

Surprise

Felt

Replace negative predisposition with positive anticipation


Resistance

Disagreement


Risk of Loss

Need or expectation

due to

stemming from

about

regarding

Preference

Appreciation

Relevance

Access

Communication

Missing

Needed To Be Defined (bottom up)

Role

Goal

Confidence

Trade-off

Opportunity

in a defined

pursuing

Backed by

Gained with

The individual is presented with a view of the change that is personalized to their concerns, while showing why it makes sense for them to embrace it.This will translate to a new mindset that leaves resistance behind.


AcceptanceEveryone has existing needs and expectations. Initially, the gap between the current way of having those met, and something intended to replace that, can be surprising to a halting degree. Ideally, if the gap is bridged, the affected individual can have a well-determined role – including an accompanying personal sense of status that is significant enough to be more valuable to the person than what they’ve already had to date.

Preference

Appreciation

Relevance

Access

Communication

Status

Benefit

Offer

Exclusion

Inhibition

Uncertainty

Fear

Surprise

Missing

To Be Defined (bottom up) Mindset

Felt Predisposition (top down)

Resistance

Disagreement


Risk of Loss

Need or expectation

due to

stemming from

about

regarding

Role

Trade-off

Opportunity

in a defined

Backed by

Gained with

Needed

New mindset must be supported with promotion and validation

Motivation

Autonomy

Goal

Confidence

pursuing


AspectsTo

ResolveAspects

ToPromote

change navigation - from resistance to adoption

Leadership & Management