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Chapter: 2 Review of Literature
REVIEW OF LITERATURE
2. In this chapter the literature available on children’s influence in family purchase
decisions is reviewed. The review is divided in to four main parts, beginning with
examining the theoretical aspect of children’s influence in family purchase decision
process. Later this part will review all the literature on children’s influence across stages of
decision making process, across different product categories and across stages of child
development. Second part will review all the literature available on the impact of
demographic factors (e.g. child, parent and family characteristics), Culture/subculture,
Religion and schools/teachers on children’s influence in family purchase decision process.
Third part will discuss all the literature on family communication patterns including
different parental styles on children’s influence in family purchase decisions. The last part
of this chapter will review all the literature on consumer socialization of children especially
the role of media as a socialization agent. It will also shed light on policy regulatory
measures of advertising to children through different Medias.
2.1. Theory about Children’s Influence
2.1.1. Introduction
Understanding the theory about children influence is very necessary as it assists in
describing the role of children in family purchase decision process. One important theory
that explores the role of children in family is “Resource theory”. Blood & Wolfe, (1960)
first defined resources as the power or influence that one person make available to another
person helping the latter to satisfy his needs and accomplish his/her goals. Later on
Tashakkori et al., (1989) revealed that resources represent the parental power based on
resources like; education level, age and family communication pattern. There are basically
five types of resources including; normative, economic, affective, personal and cognitive
resources. These resources serve as the basis out of which the family members derive the
power or tendency to influence others (McDonald, 1980). Normative resources represent
family norms and values. Economic resources represent the power and control exerted by
the main income earner in the family. Affective resources refer to the interpersonal
relations among the family members. Personal resources talk about the physical
appearance and the role competence. Cognitive resources represent the intelligence of the
family members. Resources theory talks that parents might use normative and economic
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resources, where as children are using affective and cognitive resources to accomplish their
goals during purchase decision making. This theory provides the basis to explain how
children influence their parent’s behaviour during purchase discussions.
2.1.2. Defining the Influence
The definition of “influence” varies from person to person. Some recognize it as the active
dimension, while as other perceive it as both active and passive dimensions. Ekstrom,
(1995) states influence, as “a change in a person’s dispositions, as a result of interaction
between parents and children’’. Cartwright, (1999) states influence as “a conjecture when
one person acts in such a way as to change the behaviour of another in some intended
manner.” Gronhoj, (2002) defines influence as “a family member’s competence to achieve
specific results by influencing the partner’s behaviour, attitudes and feelings”. Flurry,
(2005) stated that, “a child’s influence attempts are intended to achieve control over the
decision outcome.” Moreover Mikkelsen, (2007) defines influence as “Children’s active
and passive attempts to achieve parent’s permission to participate in family decision-
making thereby achieving specific results”. Thus from the above definitions, it can be said
that influence is actually, when a person wants to move the final decision maker away from
his/her own choice towards the option suggested by him/her.
Active influence is the direct influence, where children can actively participate in family
purchase decisions and can easily express their view over the purchase of a product or a
brand (Gronhoj, 2002; Blackwell, 2006). On the other hand passive influence is the
indirect influence, where parents are well aware of what a child wants without direct
interactions with the child (Mikkelsen, 2007). In passive influence there is no evidence of
speech from children side, but parents purchase the products which they know their
children desire, without being asked by the children to make that buy (Blackwell, 2006).
This indirect way of influencing parents purchase decisions is very difficult to measure,
although attempts were taken by Belch et al., (1985) and Jensen, (1990) about the existence
of this phenomenon, but still there has been little explicit research on this particular
subject.
Furthermore the body of knowledge pertaining to influence in family purchase decision
making differs in childhood. The definition of “childhood” differs in the research found.
For instance: Palan & Wilkes, (1997) defines childhood as the stage of an individual’s life
between 11 to 16 years of age. Olsen & Ruiz, (2008) defines childhood between 6-18 years
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of age, marked by several advancements in children learning and cognitive abilities.
Goonesekere, (1998) defines childhood as a period between 6 and 14 years of age during
which important developmental advances takes place in children that establishes their
sense of identity (Child and Law, Indian Council for Child Welfare, as stated by
Goonesekere, 1998). Hehlmann, (1974) states that childhood is the living stage of an
individual’s life, linked with chronological age, placed between infancy and youth, and
including adolescence. This stage of an individual’s life is marked by gross changes in both
physically and mentally development (Oerter, 1987). According to Nestle, (2010),
childhood is a most vital phase, where the behaviour is nurtured and trained by a variety of
factors. Chaplin & Roedder, (2010) believes that parent’s role could be the most
predominate factor in contributing children’s development in the face of consumer
socialization.
Until 18th century child was considered to be small, immature adult whose importance was
hardly being seen in family as influencing or deciding unit. In the beginning of 19th
century there was growing concern about children’s rising importance in families. Up until
the 20th century, the dual earning household generated a cash rich and time poor household
way, which led to children’s involvement in daily household activities (Heyer, 1997). This
changing household pattern as a result of the rise in working women has resulted in more
open and democratic families, which in turn had a deep influence on the rising economic
power, independence of children, with the result that they are now actively participating
and influencing their family’s decision-making process more than they did in the previous
generation (Kaur & Singh, 2006; Norgaard et al., 2007).
2.1.3. History of Children’s Influence
In the older generations, children were hardly been seen as active participants in family
purchase decisions, as they were brought up in strict and independent rules of their parents.
Children had no word to say in the families, they just obeyed to the orders of parents
whatever was being said and whatever given to them (Barlosius, 2009). Mothers had a
strong control over the purchase behaviour of their children and occupied the position as
central heads and offered veto power over their children. In case of discrepancy with their
child on some purchase decisions, the mother tried to overly her preference over their
children (Kaur & Singh, 2006). Mother’s approval was ultimate for purchase of the
product, whether the product was good or bad for the child (Cook, 2003).
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Marketers started to concentrate on children market from nineteen century when for the
first time in 1965, Life magazine published the photographs of an in-utero foetus. The
photograph showed image of a foetus detached from the mother’s womb, unabsorbed by
placental matter and floating in the space. The basic aim of showing the picture of the
foetus was to show that child is independent from his/her mother and has his/her own
needs and wants in life. After this the research market about children began to rise and
marketers started looking this market as a separate market whose needs and wants can be
fulfilled by children only (Cook, 2003).
In the last 50 years, with the change in family structure, rise in working women and more
over the change in the family communication pattern had a great effect on the children’s
independence and power in terms of what to buy and what not to buy (Kaur & Singh,
2006; Norgaard, 2007). Today children have more influence in the families and they have
turned to be the active interactions partners to their parents for purchase decisions (Heyer,
1997). The influence children have over their parents purchase decisions is increasing day
by day. Children did not like to be treated as “children”, but as “young adults” and need
to have an equal treatment as their mother’s. “Marketing to Kids is now no longer Kid
stuff”, as revealed by Halan, (2002). This situation leads children to have their own needs
and wants, all of it decided by them own. Nowadays they have obtained the status of a
‘person’ with full rights as they know better than their parents at each stage of life. Thus a
popular term “Kids grow up young” describes this children evolvement (Lindstrom, 2003).
2.1.4. Children influence in family purchase decision process
Children have a promising influence over their parent’s purchase decisions. Parents from
Western countries and even from Asian countries like India, Pakistan, Malaysia, and South
Korea have declared that children have a dominating effect on their purchase decisions.
They even stated that the children’s demands in the family are the main reason for
purchase of the products (Rachagan, 2004). Today research has shown that there are
several reasons, why children are turning to be so important in family purchase decisions.
First is change in family structure from single earning parent to dual earning couple, which
resulted in to time poor and cash rich society, thus involving children in family purchases.
Second, the rise in the number of divorces leading to increase in single parent households,
which in turn have a positive outcome on children’s shopping behaviour. Third, lesser the
number of children in a family due to decline in the birth rate resulting in to increase in the
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purchase power of each child. Finally the parents postpone child birth until he/she gets
well progression in their career. This has resulted in to increase in disposable income and
thus empowered the child to contribute in family purchase decisions (McNeal, 1992;
Hahlo, 1999; Wegnez, 2000; Rogers & Rose, 2002). Today children are spenders, buyers
and decision makers and real customers and have removed the role of the parent from the
picture. Whatever is purchased in the family, children have a strong influence whether the
product is expensive/costly or for personal/family use (Soloman, 2001). The overall
influence exerted by children varies by stages of decision making process, across children
developmental stages and across different product categories.
2.2. Children as a Potential Consumer Market
Children have become an important consumer market and have decisions to make on how
to spend their own money. McNeal, (1992) believes that children should be acknowledged
as a market force and ideally satisfied. Children today have developed unique demands to
be satisfied, hence require a distinctive approach to satisfy these demands. Every year the
purchase abilities of children about what they purchase for themselves or for families
increases with age. Children of present generation make more purchase decisions
compared to previous generations. The market for children products is growing day by day
and marketers are trying best to create needs and desires of their products in children’s
minds, owing to the fact that this will stimulate their obsession to spend the money on
these products (McNeal, 1990). At present children are trained to be the future loyal
customers. Numerous companies embark on the policy of attaining children loyalties by
introducing their brands and products at much earlier stages of life, with the hope that they
will get aware of their products by the time they grow old (Solomon, 1996).
In India, the children’s influence in the family purchase decision-making is leaping up
(Mukherjee, 2006). The role children played in family purchase decisions has totally
changed in last four to five years. As Rajat Jain of Spencer, (2011) described: “From pester
power kids have changed their role to becoming influencers”. This is not only true for their
personal usage products, but for family usage products too (Flurry, 2007). Today the role
has totally reversed and “In fact, in the older age group, kids have actually become
consultants, whom parents turn to for advice during the decision-making process,” said
Rajat Jain of Spencer, (2011). The higher degree of contact to outside world, changing
family profile and media exposure has given a big push to Indian children consumerism.
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Arrival of niche channels like Cartoon Network, Hungama and Tanami have contributed a
lot in Kids power in India and today children have been recognized as a significant and
different consumer market and has been a primary target of every consumer goods
company to create new product categories and service offerings to satisfy their needs (Ali,
et al., 2011). Kaur & Singh, (2006) revealed that children constitute three different
markets; the primary, the influencer, and the future market as shown in figure (2.2).
Primary Market: Certain products for which children are the primary users like breakfast
cereals, toys, movie–CD’s, Shoes, chocolates etc. They either purchase the product by their
own or select the product before it is being purchased by their parents.
Influencer Market: For some products which are meant for the family, they can influence
the purchase made by parents. Mikkelsen, (2007) stated that children can either actively
influence by overly specifying their preferences or can passively influence without direct
interaction with parents. This passive influence occurs when the parent’s purchase
behaviour is affected by the previous knowledge about the tastes and preferences of the
child.
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Figure (2.2) Children Market(Source: Kaur and Singh, 2006)
Chapter: 2 Review of Literature
Future Market: There are some products for which children are the future customers and
companies are building long terms loyalties, by introducing their company’s brand
awareness from early child hood with the hope that these children will be aware with their
products from early childhood (Solomon, 1996).
2.3. Children’s Influence across Stages of Decision-making Process
The influence of children in family purchase decision making has been found to differ
across stages of purchase decision, namely, problem recognition, information search and
purchase decision (Martinez & Polo, 1999) and sub decision, namely, when to buy, where
to buy, which to buy and how much to buy (Davis, 1971). Studies of Ahuja & Stinson,
(1993); Norgaard, (2007) and Tinson, Nancarrow & Brace, (2008) confirmed that children
influence mainly in first two stages of the decision making process i.e. problem recognition
and information search and there is little influence in the last stage i.e. purchase stage.
However the studies of Lee & Beauty, (2002) and Wimalasiri, (2004) revealed that
children influence all the three stages of decision making process by using different tactics.
Szybillo & Sosanie, (1977) showed that the purchase decision process involved all
members of the family (husband, wife, and children) in all three decision stages while
taking in to attention the family product category. Similar type of results were shown by
William & Veeck, (1998) in China, where most of the families have only one child, the
child exerted substantial influence during all the stages of purchase decision process while
buying products for family usage.
Belch et al., (2005) studied the impact of media on children and revealed that children are
more exposed to various types of Media’s; hence they have more access to information.
This all creates the impression on family purchase judgements and thus creates maximum
influence in problem initiation and information search and little in evaluation and choice
stages. The study also found that younger children use fewer elements to evaluate and
compare brands and the make choice decisions only on one attribute.
Kapoor, (2001) studied the role of children in family purchase decision making process in
Delhi (India) and found that that individual members are associated with multiple roles
across stages of purchase decision for different product categories. The young females or
the younger child were found to be imitator for purchase in a family. She also attributed
that the need for personal computer, audio sets and television is likely to be first articulated
by children and also children are found to be main influencer of its purchase. Chadh,
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(1995) revealed through his study that younger children are responsible for introducing
new items in a family which was further supported by Kaur & Singh, (2006) that children
are active in initiating the idea to purchase, but in other stages of purchase decision, they
exhibit joint decisions with other family members.
Belch et al., (1985) on children’s influence in sub decision stage showed that children
influence is lowest in sub decisions like where to buy and how much to spend but more in
sub decisions like what to buy (brand choices, model selection and colour identification).
Similar type of results were exposed by the studies of Kaur, (2003) and Kaur & Singh,
(2004) that revealed that children are not found to influence in decisions like how much to
spend but make communicative decisions like model, colour ,shape and time of purchase
(Synovate, 2004). Children would make choices based on the pre-set boundaries
established by parents like parent determining the model of car and the child determining
the colour (Beauty & Talpade, 1994).
Singh, (1992) in a study in India found that families differed with respect to their roles in
making purchase sub decisions. The “when to purchase” is generally decided by husband
and wife with little influence by child. Hindal, (2001) also revealed similar types of results
and found that brand choice decisions are made together by husband and wife but are
significantly influenced by the children. Children are not found to be more influential for
instrumental decisions like how much to spent ( Varma, 1982, as cited by Kaur & Singh,
2006), but found to have more impact on expressive decisions like what to purchase,
colour, model, brand (Synovate, 2004; Gupta & Verma, 2000).
2.4. Children’s Influence across Different Product Categories
Johnson, (1995) found that product category is one chief basis of distinction in children’s
influence in the family purchase decision-making process. Thus the level of Children’s
influence directly correlates with the product category (Flurry, 2007; Tinson, Nancarrow &
Brace, 2008; Thiagarajan et al., 2009). Studies on children influence in family decision
making have shown that children yield influence on variety of products ranging from
household appliances to their own products. In past studies, children have been found to
yield bigger influence for their personal consumption products like toys (Burns &
Harrison, 1985, as cited by Kaur & Singh, 2006); cereals (Belch et al., 1985, as cited by
Kaur & Singh, 2006); snacks (Ahuja & Stinson, 1993) and children‘s wear (Foxman &
Tansuhaj, 1988; Holdert & Antonides, 1997). Children have also been seen to yield their
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influence for family related products like vacations (Ahuja & Stinson, 1993; Belch et al.,
1985, as cited by Kaur & Singh, 2006; Tinson, Nancarrow & Brace, 2008); Family eating
out decisions (Filiatrault & Ritchie, 1980, as cited by Kaur & Singh, 2006) and movies
(Darley and Lim, 1986, as cited by Kaur & Singh, 2006). A few researchers have studied
the role of children in both family and children specific products (Foxman & Tansuhaj,
1988; Mc Neal & Yeh, 1997; Mangleburg et al., 1999). Similar results were found by
Tinson & Nancarrow, (20007), who recognized that children nowadays have influence
both in family (e.g. car for family, family holiday and going out for meals) and children
specific product (comic book, sweets, shoes, CD and fruits). However children are found to
have less authority and less influence on family related products which involves more
financial resources (Manglerburg, 1990).
Researchers have revealed that a number of factors play a substantial role on children’s
influence in family purchase decision process across different product categories. Berey &
Pollay, (1968, as cited by Kaur & Singh, 2006) studied mother-child dyads in purchase of
break- fast cereals. They found that in most of the products, parents act as intermediary
agents which are not openly available to children. Under such situations children’s
influence on parent’s purchase decisions is governed by two factors, children’s
assertiveness and parent’s child centeredness. The study showed that more assertive the
child or more children cantered the mother is, more probable the mother will buy the child
desired brands. The research also revealed that mother’s act as gatekeepers and buy
products that weighed high in nutrition. These findings were further strengthened by the
studies of Chan & McNeal, ( 2003) which revealed in China that child assertiveness can
increase the like-hood of children’s having his or her brand being bought.
Ahuja et al., (1993) stated that the extent of influence exerted by children not only depends
on product type but also depend on how the product is marketed. If the product is marketed
to mother, (e.g. housecleaning products or detergent etc.) child will have a minimum
influence. However if the product is marketed to child (e.g. toys, sweets etc.), child will
have a predominant influence for its purchase (Tinson, Nancarrow & Brace, 2008)
Geuens et al., (2002) revealed that children influence is seen to vary in different families
by the extent to which parents are busy and also who the user is and by the perceived
importance of the product to the user. (Beatty & Talpade, 1998). Palan & Wilkes, (1997)
studied the adolescent-parent interactions and concluded that adolescents are likely to use
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negotiating (mommy deals and reasoning) and persuasion (opinions, bargaining) tactics to
influence decision making.
Tinson, Nancarrow & Brace, (2008) stated that even if children have more influence on
personal consumption products but the children who live with single parent household
have a tendency in the purchase influence of family products too. This is because of the
reason that children in single household have almost equal status and will often be
consulted in family specific product purchase decisions (Flurry, 2007).
Thiagarajan et al., (2009) found that children yield more influence on low risk involvement
products which are usually inexpensive and require less external search during its
purchase. For example personal consumption products (e.g. groceries, toys, etc.) are
generally low risk involvement products, because they do not require a high level of
external search and are usually inexpensive than family product(e.g. technical products).
Singh, (1992) studied the role of children in family decision making in India and found that
children influence varies according to parent’s professional involvement. Children
belonging to parents who were professionally involved exhibited more influence than those
who were not. Hundal, (2001) in a similar type of study in Amritsar district of Punjab
revealed that family purchase decisions linked to purchase of durables is influenced by
children even if the final purchase is made by parents alone. Moreover researches
conducted by various marketing research agencies like Kids-Link also exposed that
children have lot of information because of exposure to different types of Medias and
parents sought opinions even in purchase of products which are not openly used by
children like cars because of their knowledge of brands, models and colours etc.
2.5. Children’s Influence across Stages of Development
Researches on children have shown that children pass through different stages of
development. From the period of birth to adolescence notable changes occur in both
cognitive and social developments of a child (Valkenburg, 2000; Berk, 2003). The older
they grow, the better they think and more easily than can process the information and give
meaning to their environment. Many theorists from time to time gave different stages of
cognitive and social development in children.
Piaget’s theory of cognitive development describes the intellectual development of a child.
Piaget believes that children are not less intelligent than adults, they simply think
differently. His theory of cognitive development proposes four main stages of child
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development as: Sensorimotor stage from birth to two years (Birth – 2 years) of age,
Preoperational stage from two years to seven years (2-7 years) of age, Concrete
operational stage from seven years to eleven years (7-11 years) of age and the last stage as
Formal operational stage from eleven years to adulthood (11 years-adulthood) (Ginsburg,
Herbert & Sylvia, 1988). Remarkable differences occur in the cognitive development as
child passes through these four stages of development. Children in Preoperational stage
tend to be “perceptually bound” to readily visible aspects of their environment, unlike
children of Concrete operational stage, who do not understand perception as reality but can
easily think about the stimuli in their environment in a better way. Children in Concrete
operational stage take various dimensions of an external stimulus at a time and relate all
such dimensions of a stimulus and derive meaning out of it, unlike the children of
Preoperational stage who can focus only on one dimension of a stimulus and derive
meaning out of it. In the last Formal operational stage, children develop adults thought
pattern and are capable of relating various dimensions of many stimuli at a time and derive
many meaning out of it (Deborah, 1999)..
Information processing theories provide further explanation to the cognitive development
of a child. The tendency to collect, encode, organize, process the information varies with
respect to age of child. Children abilities to view at things from various aspects and to
accept others views increases as he/she becomes mature (Marquis, 2004). The literature on
consumer behaviour has classified children on the basis of skills to process information in
to three main segments as; Strategic processors, Cued Processors and Limited processors
(Roedder, 1981). Strategic processors are children aged twelve or above (≥12 years.) use
variety of strategies for storage and retrieval of information. Cued processors are children
aged between seven to eleven years (7- 11 years) are similar to Strategic processors but
lack the ability to produce the strategies immediately to process the information. Finally
the Limited processors are the children under the age of seven (<7 years), who have under
developed processing skills and base their decisions on incomplete information. (Deborah,
1999). Barenhoniim, (1981) points out that children pass through three stages of cognitive
development. In the first stage, the behavioural comparison stage (6-8 years), children do
comparisons on the basis of their impressions and base the comparisons on certain solid
psychological attributes. In the second stage, the Psychological construct stage (8-10
years), impressions are based on abstract construct. The last stage is Psychological
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comparison stage (11 or 12 years). In this stage children become more mature and develop
more adult like impressions of people (Deborah, 1999).
Developments in social prospective were first addressed by Selman, (1980). His theory of
social development provides the basis to understand how a child’s abilities to comprehend
and understand different prospective progresses with age. This theory proposes four main
stages of child development as: Egocentric stage, the Social information role taking stage,
Self reflective role taking stage, Mutual role taking stage and Social and conventional
system role taking stage. Children in Egocentric stage (3-6 years) of age are immature and
completely unaware of any prospective except their own. As they proceed to Social
information role taking stage (6-8 years), they develop opinions and motives towards
others. In Self reflective role taking stage (8-10 years), children consider others opinions
before taking any decisions, but the ability to simultaneously consider others view point
along with its own is developed in Mutual role taking stage (10-12 years). The last stage
Social and conventional system role taking stage (12-15 years) features a further
development and the tendency to understand other persons prospective to which both of
them belong (Deborah, 1999).
The literature on consumer socialization also describes various cognitive and social
developmental changes which takes place with the progression of different stages of life of
a child from the consumer point of view (Ward, 1974). John, (1999) classified these stages
as: the Perceptual stage, the Analytical stage and the Reflective stage.
Perceptual stage, three to seven years (3-7 years): Children in this stage have a concrete
perception which is different from symbolic thoughts. This stage is characterised by a self
direction upon the readily apparent perceptual characteristics or the type of market place.
This stage of perceptual development is associated with the Piaget’s theory of “perceptual
boundness” on single dimensions of objects and events. Children’s consumer knowledge is
based on single dimensions of an object. Although they show familiarity with products,
brads, logos, but the tendency to understand them is quite low. Children in this stage are
self-centred, egocentric and seek immediate gratification. They take decision or influence
others based on the limited information without considering/involving other persons
perspective (John, 1999; Hall et al., 1995).
Analytical stage, eight to ten years (8-10 years): Children in this stage develop form both
cognitive and social perspective. This stage is characterised by increase in knowledge and
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information processing, which results in further understanding of consumer knowledge
about products, brands, logos etc. Products and brands are analysed on the basis of many
product dimensions and decision are taken by taking these multiple dimensions into
account. In this stage the reasoning abilities of a child develop in more abstract way.
Children are quite aware about the advertising tactics and can easily understand the
purpose of advertisers in trying to sell the product by stimulating the need for it. Children
in this stage become more knowledgeable and display more openness in their choices, by
taking others perceptions in to account. They display flexibility in their approach while
influencing others and make other to be more adaptive and open toward their thoughts
(John, 1999).
Reflective stage, eleven to sixteen years (11-16 years): Children in this stage have well
developed cognitive and social skills and have a deep understanding of all marketing
concepts like products, brands, logos, prices etc. They develop more sophisticated
information processing and social skills and are able to think and analyse the things in a
much better and stylish way. The purchase decisions are taken in a more adaptive manner
and depending on the need, situation and condition. In a similar way attempts to influence
others is based on considering others perceptions and by taking many product attributes in
to consideration (John, 1999).
Thus the theories on cognitive and social development along with these stages of
socialization provide a basis to assess the changes, how children develop, think and notice
others perceptions and express themselves as consumers in the market place.
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2.6. Impacts of demographic factors
The behaviour of the children changes with time related to influencing family purchases or
even purchasing for themselves. The variation in the behaviour of the children depends on
demographic variables like children, parent and family characteristics (McNeal & Yeh,
2003). This part of the thesis reviews all the available literature on the impact of
demographic factors on children’s influence in family purchase decisions under the
following headings:
2.6.1. Impact of Child Characteristics
A group of children characteristics have an important role to play on children’s influence
in family purchase decisions. These children characteristics have been measured using;
age, gender and order of children in a family as under:
2.6.1.1. Age of Child: Age is considered to be very important factor that determines the
extent of influence children have in family purchase decision making (Shoham & Dalakas,
2003). McNeal & Yeh, (2003) in his study revealed that, there exist positive relationship
between age and the influence in family purchase decisions. Studies of (Atkin, 1978;
Darley & Lim, 1986; Moschis & Mitchell, 1986) showed that with the increase of age of
child, the influence in family purchase decision increases. Furthermore the study of Palan
& Wilkes, (1997) showed that the type of interactions which affected the degree of the
influence also varies with the age of a child. These findings were further illustrated by the
study of (Gotze et al., 2009), who reasoned that the increase in influence is due to increase
in cognitive abilities of the child and increased marketing knowledge, which increases the
responsibilities guaranteed by their parents and removes the factors of constraining their
abilities to shop.
Research to date suggests that, as children grow older, they make more shopping trips, visit
more stores and make bigger percentage of purchase alone (McNeal & Yeh, 2003). The
study of (Ward et al., 1986) stated that with the increase in age of the children, their
dependency on parents for shopping decreases and they tend to become sophisticated
consumers. Study of Ward & Wackman, (1972) revealed that the children in early ages
from five to seven years have more influence in the purchase of toys and games, where as
children in much advanced ages from eleven to twelve have more influence in the purchase
of clothes and recorded albums. McNeal & Yeh, (2003) found a persistent increase in their
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influence with age for hair care items, chips, CD’s, video games, television and cars.
Similar results were found by Shoham & Dalakas, (2006), who revealed that young
children have more influence than older children on purchase of children specific products
like ice creams, candy, pretzels and vacation travel, while as older children have more
influence than younger children on purchase of family specific products like computers,
cell phones and deodorants. Ward & Wackman, (1972) found that parental yielding
increases with the age of children, because children in latter age have much advanced
understanding of the marketing concepts. Children in older age become mature enough and
build up consumer skills and develop tendency to look at things from various angles and
admit other’s opinions (Marquis, 2004). Thus it can be concluded that children’s influence
increase as they grow older and it becomes harder for parent’s to refuse their purchase
requests.
2.6.1.2. Gender of Child: Gender of the child has also a substantial influence in family
purchase decisions. There are prominent differences regarding gender in dominating the
family purchase decisions. Boys are seen to be more influential for products like Video
games, CD’s and entertainment and fun items (McNeal & Yeh, 2003) whereas girls
influence are seen to be high in household items like clothes, bakery items and writing
papers (Atkin, 1978; Lee & Collins, 1999; McNeal & Yeh, 2003). Gender differences were
also studied by Cowan & Avants, (1988) and Maccoby, (1990) and pointed out that boys
and girls do not vary in their number of influence efforts, but do vary in their influence
style. Girls use diverse influential styles like reasoning, asking, and persuading than boys
and persuade their parents to purchase and thus tend to be more influential than boys
(Moschis & Mitchell, 1986; Lee & Collins, 1999).
Gender differences were observed in terms of dictating the influence on parents. Kaur &
Singh, (2006) revealed that male adolescents showed greater tendency towards store
choice, consumer knowledge, more materialistic values, while as female adolescents
showed greater tendency towards information search and cognitive differentiation in their
purchase behaviour.
Lee & Collins, (2000) studied parent- child shopping behaviour and discovered that fathers
are more inclined towards sons and feel more comfortable with sons during shopping than
daughters. On the other hand daughters support their mothers in purchase decisions as
mothers feel comfortable discussing several purchases with their daughters. However the
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study of Kaur & Singh, (2006) points out that gender of older child also plays an important
role on the influence structure of the family than younger child. Father and elder daughter
and mother and son were found to be the best combinations to gain influence.
Sundberg et al., (1969, as quoted by kaur & Singh, 2006) revealed that in India, girls
perceive their families more cohesive than does Indian boys, though the total difference is
not that much. Dhobal, (1999) stated that in new urban rural families in India, children are
influencers for their personal care products, financial products and educational products
while as they are buyer for the family toiletries and initiators or gatekeepers for the
purchase decision of household products.
Hence it can be concluded that children’s influence varies with respect to gender but
gender may no longer be as effective as it used to be, owing to change in family structure
and size (Flurry, 2007). Nowadays parents socialize their sons and daughters equally in
terms of displaying, communicating and the amount of time spent with them.
2.6.1.3. Order of Child: The children influence in family decision making varies with
birth order. However the studies on the impact of birth order on children’s influence in
family purchase decisions are limited. Churchill & Moschis, (1979) found a positive but
not significant relationship between birth order and family purchase decisions. Kagan &
Knight, (1977) and Roedder-John, (1999) revealed that first born child will have more
influence in family purchase decisions than late born child. Cotte & Woood, (2004) stated
that order of the child was an important covariate and reduced the error covariance helping
to explain part of the variance on innovation. Thus the necessity that the first born need to
congruent with parents, will result in to higher level of influence in family purchase
decision making. Jenkins, (1979) revealed that children from larger families will have
more influence on the decisions related to activity destination and money to spend. Thus it
can be concluded that larger families will allocate more influence to children and the first
born child will be accountable for higher level of influence than the later siblings.
2.6.2. Impact of Family Characteristics
A group of family characteristics have an important role to play on children’s influence in
family purchase decisions (Loudon & Della, 1993). These family characteristics have been
measured using; family income, structure, size and family type as under:
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Chapter: 2 Review of Literature
2.6.2.1. Family income: Family income is an important variable that determine the extent
of influence children have in the process of family purchase decision. Some studies have
found that children influence higher in high income families (Jenkins, 1979) or
economically sound families (Moschis & Mitchell, 1986). This is because of the reason
that parents in such families have enough money to accommodate their preferences
(Williams & Veeck, 1998). On the other hand the studies of Atkin, (1978) and Lee &
Beatty, (2002) did not found any positive relation between family income status and
children’s influence attempts. Beauty & Talpade, (1994) stated that children in high
income families will have more influence in family purchase decisions regarding the
selection of the type of stores to patronize (McNeal, James & Mindy, 1996). This can be
explained due to the reason that in high income families more parent–child interactions
take place related to purchase decisions, because they have more exposure to economic
world due to accessibility of funds (Word, 1974; Moschis & Churchill, 1978; Moore &
Moschis, 1979; Bian, 2002; Ying 2003).
There are evidences that children from low income families tend to have more influence in
family purchase decisions. Prahalad & Lieberthal, (2003) studied the development of low
income market around the world and revealed price sensitivity in the consumers of such
markets. Therefore these values get passed to children too, which makes the children of
such low income markets, price sensitive and additionally aware of the marketplace, as
reported by low-income parents interviewed by Veloso et al., (2008). Veloso et al., (2008)
reveals in their study that parents in low income families take their children to several
buying trips, because they don’t have any one to take care of them, hence they spend more
time in shopping environment. The study also reports that children from low income
parents make a few purchase requests, but maximum of it are full filled because such
parents value more these requests which are related to children’s low expectations of
having such requests full filled (Gorn & Goldberg, 1977). Gunter & Furnham, (1998);
Young, (1999) found that children in low income families make more purchase requests
because they are more frequently exposed to advertising than children of high income
families, hence tend to have more influence in the family purchase decisions.
Thus from the above discuss it may be concluded that family income have a significant
effect on children’s influence in family purchase decisions. However, due to the
anticipation of socialization process among the children from low income families
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(Prahalad & Liberthal, 2003; Veloso et al., 2008), children from these families will
proportionately have more influence than their counterparts.
2.6.2.2. Family structure: Family structure conventionally refers to a group of members
who are linked by blood ties and mutual bonds of love and obligation. Berger, (2002).
Galvin & Brommel, (1999) defined family as a group of people who share their lives over
long periods of time bound by ties of blood or commitment, marriage, legal or otherwise,
who consider themselves as family and who share an important history and anticipated
future of functioning in a family relationship. Family members consist of a group of people
who have an emotional bonding, structurally commitment and interdependent interactions
and share feelings, thoughts, or behaviors (Koerner & Fitzpatrick, 2004). As a result of
such joint interactions, the family can symbolize a system in which all parts need to be
interrelated and interdependent to maintain balance (Yingling, 1995; Galvin & Brommel,
1999). If one part of the family changes, the rest is affected and has to adjust to reassert a
sense of balance (Koerner & Fitzpatrick, 2004).
Studies have shown that family structure has a significant effect on the level of children’s
influence in the family purchase decision-making process. Over the past two decades,
family structure has changed dramatically in most of the European countries (Koerner &
Fitzpatrick, 2002; Clarke & Joshi, 2005). India too has witnessed changes in family
structure, but still traditional joint household remained the primary social force in the lives
of most Indians (India netzone, 2011). The change in family structure has elevated the role
of children as influencers in family purchase decisions (Flurry, 2007), but the influence
children have in family purchase decisions varies across different types of families (Alam
& Khalifah, 2009).
Mangleburg et al., (1999) reports that children in some families are treated equally by their
parents, but in others, they are being viewed as subordinates to their parent’s power. The
magnitude of parent’s power is expected to be affected by family structure, which has
changed a lot from ‘intact’ family (2 biological parents and their dependent children) or
‘traditional’ family (Haskey, 1998) to single parent family or step-family (or blended
family), resulted as a result of individuals re- marrying and co-habiting with new partners
more frequent than single parent households (Brown & Mann, 1990). Thus it would
appear that three types of household patterns have emerged: intact, blended and single
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Chapter: 2 Review of Literature
parent household, all of which are likely to affect children’s influence in family purchase
decisions (Kaur & Singh, 2006).
The comparison of the two parent household with the single parent household structure in
relation to children’s influence in family decision making surprisingly shows that the
children from traditional families do not unavoidably have less influence in family
purchase decisions than children from single parent (Ahuja, 1993). It is basically the
perception of parents that constitutes the main differences. Single parents perceive their
children to have bigger influence than “traditional” parents (Ahuja, 1993). The other
difference is in the status of children in the family. Children from single parent household
are equally treated as adults and are informed about each purchase which rarely is seen in
two parent household (Flurry, 2007).
Mangleburg et al., (1999) and Kaur & Singh, (2006) revealed that children from single
parent household usually headed by females have greater degree of influence and are three
times more likely to shop with their families or alone than children from intact and step
families. This is because of the reason that children from single parent families are
assuming greater degree of authority and responsibility as a result of variation in
socialization with respect to family authority (Kaur & Singh, 2006; Flurry, 2007).
Thiagarajan et al., (2009) applied the role strain theory of Goode’s and revealed that single
parents have to raise their children by their own, so role strain is increased because of the
complexity of roles both as mother and father by the single parent. The accomplishment of
multiple roles by a single parent is difficult and hence parents time and again transfer
influence to their children (Ahuja & Stinson, 1993). Children in such families take over the
role other parent would perform and tend to care more about the house hold purchases,
may it be the product for his/her consumption or for family consumption (Norgaard et al.,
2007).
Ahuja, (1998) found in USA that there is scarcity of childcare, which result in single
parents often taking their children to shopping trips. This means that children can now
actively express their opinions on products and thus influences the parents purchase
decision process (Thiagarajan, et al., 2009).
Norgaard et at., (2007) revealed that children from single parents have many obligations to
full fill. Next to being at school for most of the time, various after school activities like
sports and music keep children busy. Hence their tendency to influence and willingness to
purchase decreases (Thiagarajan, et al., 2009).
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Chapter: 2 Review of Literature
Thiagarajan, et al., (2009) studied time constrain in relation to children’s influence in
family decision making. The study showed that single parents naturally raise their children
without the help of the other partner and hence they are exposed to more stress that their
traditional counterparts. Long working hours away from home presents less time for
household tasks like cooking and cleaning (Norgaard et at., 2007). Shopping trips have to
be coordinated around work, schedule can barely be planned in advance (Ahuja, Capella,
& Taylor, 1998). Due to time constraints the quick meal solutions such as fast food
restaurants are extremely popular with single parent (Thiagarajan et al., 2009). Moreover
single parents do not have time to look for deals such as in store promotions and coupons
and this all results in delegation of the authority to their children for family purchases
(Thiagarajan et al., 2009).
Cheal, (2002) stated that children from blended type of families quite often represent lower
socio- economic groups and thus lack resources, which aggravates differences when
deciding on children in family purchase decision making.
2.6.2.3. Changes in family Structure: Several changes in family structure can be
witnessed in the form of rise in dual income families, frequent occurrence of divorces and
decline in the birth rate leading to lesser number of children in a family (Geuens et al.,
2002). All of these changes in the family structure have contributed a lot in children’s
influence in family purchase decision process (Alam & Khalifah, 2009).
2.6.2.3.1. Dual earning households: Shift in family set up from single earning family
structure to dual earning has resulted in to cash rich and time poor society (Van, 2000).
The important outcome of the shift in family structure has increased the workload of
parents resulting in the involvement of children in the family purchase decision making
process (Merckx et al., 1997). Particularly for women, the combination of professional job
and domestic responsibilities has led to increase in working hours (Bracke, 1997). In dual
income families it is expected that children became more responsible for adult tasks,
because of the parents professional involvement (Hahlo, 1999).
2.6.2.3.2. Divorces: Almost half of the marriages in Western countries result in to divorces
leading to increase in single parent households. Parental departure and break up had a
positive outcome on children’s shopping behaviour and on children decision making power
(Barber, 1992). Darley & Lim, (1986); Mangleburg et al., (1999) and Kaur & Singh,
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Chapter: 2 Review of Literature
(2006) studied that single parents frequently involve children in family purchase decisions
and the chances of conflict are less in such type of families than in two-parent families
(Smetana et al., 1991). The findings of this study were further supported by the study of
Ahuja, (1993), which revealed that children from single parent families always support in
adult tasks and take part in family purchase activities. However the findings of (Rogers &
Rose, 2002) were contradictory which showed that children whose parents have
experienced divorces exhibit aggressive behaviours and more parent-child conflicts and
fewer interactions.
Impact of single parent household on children was studied by researchers under two
theories: Social control theory and Control theory. Social control theory stresses that
children display deviant behaviour in single parent households as social control is
ineffective (Katz, 1997; Dunham, 1997; Zimmerman, 1997; Rogers & Rose, 2002). Family
is the first footstep in educating the children the values and norms, but when household
under goes through a transformation, the child looses the sense of values and norms.
Studies have shown that single parent household often deprive children from their rights
than as children would experience in two parent household. Every household outcome is
different, they varied among the gender of the child, assets, household income, education,
parent and child interaction and much more (Tinson & Nancarrow, 2008).
Control theory stresses the lack of supervision in single parent household. Parents interact
less with children in single parent households and children engage with deviant activities.
It has been seen that children from single household lack internal control and fail to
recognize appropriate norms. Further studies revealed that children from single household
tended to be antisocial and exhibited deviant acts (Elliott & Richards, 1985). During
parental separation children experience feeling of confusion and anger and reacted in the
same way, they might not have experienced earlier (Patterson, 1990). Peterson also
conducted a series of studies and revealed that disrupted family homes are related to
deviant behaviours of children. However studies have shown that strong the parent-
children interaction, lesser the children will exhibit deviant behaviour in such families and
more they get involved in family purchase decision making.
2.6.2.3.3. Number of children in a family: Number of children in a family also plays a
significant role in influencing the family purchase decisions. Wegnez, (2000) revealed that
in most of the Western countries birth rate has declined, which has resulted in to lesser
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number of children per family. This decline in birth rate has improved the parental
expenditure on each child and thus increased the purchase power of each child. Study of
Geuens et al., (2002) publicized that lesser the number of children in family, more money
will be spent on each child, increasing the purchase power of each child. However the
findings of Ward et al., (1997) and Shen & Yuan, (1999) points that, all research results are
unclear on this matter. Mehrotra & Torges, (1977) and Dunne, (1999) studied the children
influence in the purchase decisions of cereals, chips and holidays and found that children
influence increases with increase of siblings in each family.
2.6.2.3.4. Sex-Role Orientation (SRO)/Family Type: According to Buss & Schaninger,
(1983), sex- role orientation of a family comprise the values and norms which are linked to
duties and responsibilities of each sex in a family and thus affects the involvement of a
person in family purchase decision making. Extensive research on SRO revealed that the
traditional sex-role orientation indicates husband’s supremacy in the family decision
making while as modern sex role orientation implies joint decision making in the families.
Holdert & Antonides, (1997) classified households on power and cohesion, in the modern
and traditional families. Tinson & Nancarrow, (2005; 2007) presented that in traditional
SRO, the purchase decisions are predominately taken by husband/father of the household.
Thus traditional SRO suggests a more autocratic role by the husband/father and the
decisions that are more dictatorial (Lee & Beatty, 2002). On the other hand in non-
traditional family or modern SRO, the purchase decisions are taken on the basis of
discussion and equality. Thus non-traditional SRO suggests a more comprehensive role by
all the members of a family and the decisions are democratic in nature (Lee & Beatty,
2002). Moreover the modern families are characterised by having shorter power distance
between parents and children, thus representing the importance of children in their family
purchase decisions (Holdert & Antonides, 1997; Tinson & Nancarrow, 2005).
Since SRO talks about the variation in norms of behaviour among family members,
researchers have compared role structure across cultures (Kaur & Singh, 2006). Moreover
SRO reflects the cultural values played by various members of a family particularly father
or mother, hence it can be used to find out the influence of the children in the purchase
decisions (Lee & Beatty, 2002; Kaufmann, 2005). Hempel, (1974) examined in England
and Connecticut the impact of children in family purchase decisions. The study revealed
differences across cultures and reported little contribution of children in family decision
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Chapter: 2 Review of Literature
making. Ward et al., (1986) observed the impact of children purchase requests on parents
in three different cultural setups ( United States, Great Britain and Japan) and found that
age differences hold through cultures and culture in itself plays an essential variable
determining changes in parent- child interactions linked to purchase decisions. Moreover
the study also showed that children from United States were more inclined to advertised
products than children from Japan and Britain. Parents were seen to pay response to the
requests of older children than younger ones and this holds true in all the cultures.
Researchers also compared pattern of consumer socialization of children in these countries
and found vast differences. Children from United States were found to be highly socialized
and acted as autonomous consumers while in Japan and Britain parents were seen to be
lenient towards socialization of children. Gaumer & Shah, (2004) compared children from
United States and Japan on the basis of television viewing. The study revealed that children
from United States are sceptical purveyors of advertising and are more stylish in evaluating
the television advertisements. On the other hand Japanese counterparts are more expert in
recognising the television advertisements. The study also compared the socialization of
children and found that differences existed across cultures (also proved by Rose, 1999).
Children from United States are more socialized to become independent individuals, while
as Japan, parents are indulgent towards children. Ross, Bush & Kahle, (1998) and Rose,
(1999) studied the attitudes of mothers towards advertising in United States and Japan and
revealed that American mothers hold negative attitude towards children’s advertising,
whereas Japanese mothers hold an optimistic attitude. Similar results were revealed by
(Mukherji, 2005) in India while studying the attitudes of women towards advertising in
rural India. She compared Indian, American and Japanese mothers and found that Indian
mothers have least negative attitude towards children advertising. The study also showed
that Indian mothers have least control over the television viewing of their children among
all the mothers taken for the study. The positive approach of Indian mothers towards
advertising was endorsed to the fact that ads were related with full filling the utilitarian
roles and educating children about the new products. Sundberg et al., (1969, as revealed by
Kaur & Singh, 2006) compared the family cohesiveness and self-dependency of children in
India and United States and publicized that American children perceived themselves free
and independent as compared to Indian counterparts. In both the cultures, mothers were
having power over daughters and likewise a converse was seen to hold true for fathers. The
impact of outside influence like peers and other family members was also seen to be high
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Chapter: 2 Review of Literature
in India. Even though the children lived in small family setup, they showed great family tie
ups and relayed on other family members like parents for decision making. On the other
hand American children were seen to be more open and self dependent for decision
making.
All though India has preserved its cultural norms and traditions, the family structure has
changed a lot owing to the tremendous influence from Western world. Compared to West,
as revealed by Ahuja & Stinson, (1993) and Mangleburg et al., (1999), India is
experiencing the rise in single parent family setup, in India family structure has under gone
a shift from joint family setup to nuclear family setup. In other words the families have
become modern SRO and thus decision making has become more egalitarian (Dhobal,
1999). Thus a shift in family setup/type and change in SRO has a great impact on the
children’s influence in family purchase decision making process.
2.6.3. Impact of Parent Characteristics
A group of Parent characteristics have an important role to play on children’s influence in
family purchase decisions. These characteristics have been measured using; parent’s
gender, age, occupation and education in a family as under:
2.6.3.1. Parent’s gender: Children’s influence in family purchase decisions has been
studied in various cultural settings like Singapore (Swinyard & Sim, 1987), Malta
(Caruona & Vassalo, 2003), Israel (Shoham & Dalakas, 2003) and Scotland (Thompson,
2003). No significant differences were noted on the opinion of children’s influence based
on parent’s gender. Jain & Bhatt, (2004) studied the impact of children in family decision
making in India, a country with vast differences in cultural dimensions and found a
significant variation in the parent’s (mother & father) perception of children’s influence
between rural and urban areas. The women (mother’s) in urban areas perceived children to
have more influence than women from rural areas, where as no difference were being seen
in men’s (father’s) perception. Same results were revealed by the studies of Madhu, (2005)
and Aroian et al., (2009).
2.6.3.2. Parent’s age: Parental age has a vital role to play on children’s influence in family
purchase decision making process. Jenkins, (1979) found a direct relation between parents
married life and children’s influence and revealed that longer the couple has been married,
more will be the involvement of children in family purchase decisions. The results were
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Chapter: 2 Review of Literature
further supported by the study of Foxman, Tansuhaj & Ekstron, (1989) who established
that children influence will be more in families having older parents. McNeal, (1992)
discovered that families dedicated to their career postpone children in initial stages but
have a great expectation for the arrival of new one at latter stage, hence give them more
importance and had a great respect for their opinions (McNeal, 2007).
2.6.3.3. Parent’s profession: The profession of the parent’s have a significant impact in
determining the influence of children in the family purchase decisions (Kaur, 2006).
McNeal, (1992) discovered that families enthusiastic about the progression of their careers
are more likely to yield to children influence. This may be because of the higher income or
by professional involvement. According to Jenkins, (1979) the amount of time spent away
from home is a significant explanatory variable for both the spouse’s perceptions of
children's influence. Beatty & Talpade, (1994) identified that guilt factor influenced more
where both parents were working, principally for traditional mothers. This was further
strengthened by the study of Lee & Beatty, (2002), who proposed that guilt may be
experienced while leaving home for work, and therefore allowed their children’s influence
in family purchase decisions. Beatty & Talpade, (1994) stated that parents delegate
authority when they are professionally involved which later was named by McNeal, (1992)
as “household participation”. Lee and Beatty, (2002) while working with mothers studied
the relationship between children’s influence in family purchase decisions and the decision
stages and concluded that children’s influence is more pronounced in the final decision.
2.6.3.4. Parent’s education: Educational background of the parent’s is positively
associated with the purchase involvement of children. Slama & Taschian, (1985) revealed
that children who belong to highly educated parents are more involved in the family
decision-making process than children belonging to less educated parents.
2.7. Impacts of Culture/Subculture
Culture is an interface between people and its adjacent surroundings (Hofstede, 2001). In
other words culture comprises of all the facets of society including; language, knowledge,
customs, religion, laws, work pattern, products and other artefacts, which make a society
different from others (Jain & Bhat, 2004). Culture plays an important on children’s
behaviour in terms of their influence in family decision making process. Majority of the
studies in this regard have been conducted in USA and a few in Sinapore (Swinyard &
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Chapter: 2 Review of Literature
Sim, 1987), Malta (Caruona & Vassalo, 2003), Israel (Shoham & Dalakas, 2003) and
Scotland (Sutherland & Thompson, 2003). Significant differences in children’s influence
in family decision making were being found in different cultural settings.
India has all together a different culture from West. Each region and at times each state
represent a different culture in terms of language, dress, diet, customs etc., (Pinto & Sahu,
2001). Jain & Bhatt, (2001) stated that various factors affect Indian culture and among
them value is the most valuable part of Indian culture which affect ones consumer
behaviour. India has diverse set of religions and among them Hinduism, Muslimism,
Sikhism, Christianity are the major ones. Indians believe in luck, faith, spirituality and
welfare for others, unlike the western culture who believes in hard work and materialism.
This makes Indian culture different from Western culture (Jain & Bhatt, 2001). Norms are
also another part of Indian culture and determine the individuals behaviour mostly related
to public appearance in terms of dress, behaviour etc., (Jain & Bhatt, 2004).
Hofstede, (1984) classified India in to a higher power distance, high masculinity, less
uncertainty avoidance and collectivistic society, which focuses totally on family loyalty,
integrity and unity. People in India consider others opinion important before purchase of
any product. They consume products for their personal preferences, based on their social
status and opinion of others (Wong & Ahuvia, 1995). Children in old traditional families
have no say in family purchases and remain adherent to a male ideology, follow the
patrilineal descent rule and have value orientations of families (Madhu, 2005). However as
a result of globalization and westernization, shift in family structure has occurred in terms
of rise in nuclear families and dual earning couples, increase in divorce rates and rise in
single parent households, delayed parenthood and hyper parenting (Soni, 2007).. This has
resulted in to newer generations of children moving up from joint families to nuclear
families. Moreover rise in children channels and repeated exposure to advertisements along
with discussions with parents has also contributed a lot on children’s power and roles in
families (Soni, 2007). Nowadays children themselves have developed in to confident
consumers who and marketers are aiming at them for marketing of their products. Children
have taken an important space in the society and are the centre of the universe in the Indian
family system and they can actually pull the parents to visit a market place time and again.
They not only influence in terms of the parental decision-making to buy certain kinds of
products, but they are also future consumers (kaur & Singh, 2006). Hence the complexity
of the factors distinctive to the Indian marketing environment such as the incidence of a
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Chapter: 2 Review of Literature
joint family system, dowry, large rural markets, etc. means that studies need to be planned
more thoroughly to ascertain the effects of all variables important in the Indian family
context. This will help marketers in proper understanding of the children purchase
behaviour and formulating various strategies related to their involvement in purchases of
particular product category.
2.8. Impact of Religion
Religion may be defines as “A socially shared set of beliefs, ideas and actions that relate to
a reality that cannot be verified empirically yet is believed to affect the course of natural
and human events” (Terpstra & David, 1991). Different studies have included religion and
studied its impact on consumerism and revealed that individual level of religious affiliation
affects the consumer behaviour (Evans et al., 1995; Pawlak & Defronzo, 1993; Cochran,
1993). Further the individual’s adherence to religious beliefs and values from early
childhood is directly related to the extent to which an individual is committed to its
teachings and reflects this commitment through his/her behaviour (Worthington et al.,
2003). Furthermore Hirschman, (1983) believes that religion affects an individual’s life,
governs the family size, level of education and the type of decision to be taken. A limited
number of studies have been carried in regard of children which could directly discuss that
the religious attachment has the power to be a valued predictor of consumer behaviour.
One of the earliest studies that studied the impact of religious membership on consumer
was by Engel (1976), who found a remarkable set of differences in buying behaviour
between Lutheran Church and Assembly of God denominations in Brazil. The study
showed that Lutheran Church members are more secular and show relatively minimal
interest in spiritual growth while Christianity has a considerable influence on the lifestyle
of the Assembly of God members (Engel, 1976, as cited by Patel, 2011). Hirschman in
early 1980’s conducted a serious of studies on the impact of religious affiliation on
consumerism and found remarkable differences in terms of store identification, evaluation
of alternatives and purchase decisions between the respondents affiliated with three
different Catholicism, Protestantism and Judaism religions. Bailey & Sood, (1993)
surveyed the impact of religious affiliation on consumer behaviour of six religions (e.g.
Buddhism, Hinduism, Islam, Judaism, Catholic and Protestant) and found a significant
differences in the buying decision making between respondents of different religious
groups. The study revealed that Muslims were found to be more impulsive and possibly
less informed during purchase decision making compared to Hindus, who were more
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Chapter: 2 Review of Literature
rational during shopping. Like Muslim counterparts, Catholics were found to be less
informed during shopping decisions, while as Buddhists were the only religious group in
the sample who exhibited shopping behaviour similar to the societal norms. Essoo & Dibb,
(2004) in a similar type of study on respondents from Muslim, Hindu and Christian
religions confirmed similar results and revealed marked differences in their shopping
behaviour. Fam et al., (2004) studied the impact of religious principles on the behaviour of
children form four different religious beliefs groups (e.g. Buddhism, Islam, Christianity
and non-religious believers) towards the advertising of four divisive product groups (e.g.
gender/sex related, social/political, healthcare and addictive products). The study results
demonstrated dissimilar attitudes towards these four divisive product groups. Further the
Islamic group was the only religious group among the all that found advertising of all four
product groups most offensive. Thus in short religion being a part of culture, influences
values system, beliefs and attitude which in turn influence the behaviour as a consumer.
Thus it is quite evident that religious affiliation and denomination can serve as important
variables for consumer segmentation.
2.9. Impact of School/Teachers
Although the research relating to the children consumer behaviour continuous to grow,
there has been a limited number of studies which could clearly discuss the role that
schools/teachers play in bringing the change in their consumer behaviour. A few studies
have tried to discuss the role the teachers in developing cognitive and social skill, but
failed to relate it to their consumer behaviour (Burchinal, 1999; Belsky et al., 2007).
Vartuli, (1999) described the impact of schools and teachers on children socialization
processes, but yet again failed to associate with the theory of consumer behaviour upon
which children base their marketing programmes. Aramburuzabala, (2013) viewed school
as a social platform and teachers as a social entity which influences their attitude, opinion
and value system. Wesley and Buysee’s study in 2003 gave a little hint towards
consumption pattern and revealed that education environment has altered the taste and
level of life style among children and has resulted in increased demand for clothes and
fashions like jeans, suit, baggy trousers and high-heeled shoes. In addition to this,
Woessmann, (2001) gave a clear opinion that teachers influenced their cognitive abilities
and learning mechanism and thus influenced their purchase decisions making power but
the teacher’s scope in influencing children’s purchase decision was restricted to text book
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Chapter: 2 Review of Literature
buying. Thus owing to the growing influence of children today in purchase decisions, it is
imperative to understand the impact of teachers and school environment on children’s
purchase behaviour and thus bridge this gap in literature accordingly.
2.10. Consumer Socialization of Children
Consumer socialization as per (Ward, 1974) “is the process by which young people acquire
skills, knowledge, and attitudes relevant to their functioning as consumers in the
marketplace” (Kaur & Singh, 2006). McNeal, (1993) refer it to as "consumer education" or
"consumer development". John, (1999) and Haynes et al., (1993) views consumer
socialization as the practice that happens as a result of cognitive and social developments
as a child passes through different stages of development i.e. perceptual stage (3–7 years),
the analytical stage (7–11 years) and the reflective stage (11–16 years). The last stage is
very important from consumer point of view as it is characterized by information
processing and social skills. Blackwell et al., (2001) believes that consumer socialization in
children occurs as a result of shopping with their parents, a phenomenon these authors call
"co-shopping”. Co-shoppers tend to be more keen about their children's advancement as
consumers and they “explain more to their children why they don't buy products”, which to
some extent “may mediate the role of advertising” (Blackwell et al., 2001). McNeal &
Yeh, (1993) judges that the process of consumer socialization starts in children while
accompanying their parents to stores, malls etc. In the beginning the children make
requests for their preferred products, but as the children grow older they start making their
own choices in the store. At the age of five most of the children make purchases with the
help of their parents and grandparents and by eight years they become independent
consumers (Kaur & Singh, 2006).
In recent years, children have acquired more knowledge, developed consumer skills and
have gained more influence in family purchases than before. Since many children come
from dual earning and one parent families, they have to take care of the house and time and
again have to do shopping. As a result of this, the process of consumer socialization starts
much earlier and much faster than it used to. Ekasasi, (1996). McNeal, (1992) identifies
the following stages in the learning process of children’s consumer development:
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Chapter: 2 Review of Literature
Stage 1: Accompanying parents and observing: This stage is characterised by children
accompanying parents and early interaction with the market place. Mothers usually take
their children to shopping places, where they make sensory contact with the shopping
environment.
Stage 2: Accompanying parents and requesting: This stage is characterised by children
accompanying parents and making requests either by gesturing, pointing or by making
statements to their parents when they see something in the store of their choice. In later
part of this stage, they make requests for specific products at home, most likely because of
the motivation by television advertisements.
Stage 3: Accompanying parents and selecting with permission: This stage begins when
child start walking (3–4 years of age) and is characterised by children accompanying
parents to shopping places, they practice their first physical contact as consumers by
choosing an article and taking it from the shelf.
Stage 4: Accompanying parents and making independent purchases: This stage is
characterized by children accompanying their parents, but making independent purchases.
This stage contributes to the child's understanding that the store owns the goods and money
is the medium of exchange.
Stage 5: Going to the store alone and making independent purchases: The last and
final stage is characterized by children’s development of consumer behaviour and
performing the independent purchases without parental help.
In short consumer socialization is how children learn consumption-related knowledge,
skills and attitudes through interaction with socialization agents in various social settings.
Such socialization agents include parents/family, peers, schools, and mass media. Among
the four agents, parents/family is the most available from early childhood, supporting their
physical and psychological development (Kaur & Singh, 2006). Children’s learning from
socialization agents might involve three processes: modeling, reinforcement, and social
interaction (McLeod & Chaffee, 1972; Moschis & Churchill, 1978; McNeal, 1987).
Modeling: This involves children’s watching and replication of agent’s behaviour. By
watching the others behaviour, children acquire new behaviour, become aware of the
consequences of different behaviors and learn new ways to merge various elements in their
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Chapter: 2 Review of Literature
existing repertories of behaviors (Maccoby & Martin, 1983). Children’s modeling of
agent’s behavior is selective. The simple parrot-like replication of others behaviour can
happen during first two years of child development, but as he/she grows older, this
becomes very rare. Children’s modeling is expected to take place either in conditions in
which they are taught to copy/replicate, or in conditions in which the model’s actions tells
them how to make use of new material or behave in new situations (Maccoby & Martin,
1983).
Reinforcement: This involves either reward (i.e. positive reinforcement of desired skills,
knowledge and attitudes) or punishment (i.e. negative reinforcement of undesired skills,
knowledge and attitudes) mechanism used by socialization agents. When children are
rewarded for performing a certain behavior, they might retain the behavior to expect
further reward, but when they are punished for performing a certain behavior, they might
stop the behavior to avoid future punishment. This process is important for children to
develop their innovative behavior and attitude (Mischel & Mischel, 1976).
Social Interaction: While both modeling and reinforcement highlight how socialization
agents modify children’s development via their own behavior. At the same time children
are not mare receivers of socialization, they are active participants of socialization process.
The movement they are influenced by the socialization agents, they might also influence
the socialization agents. Social interaction is the shared or mutual influence between the
agents and the socialize. During this process, children not only act but react i.e. when
parents restrict children to watch television; children may abide watching (i.e. act) or may
tell their parents that they like the program as being interesting (i.e. react). Under later
situation, parents may enforce punishment or may give reasons, why not to watch too
much television and children accept the explanation. By this interaction, children learn the
fear of watching too much television and parents listen to children, evaluate their reasoning
and alter or amend restrictions (McNeal, 1987).
Mowen, (1995) presented a model on consumer socialization and revealed that consumer
socialization of children is an outcome of three important components, i.e. background
factors, socialization agents, and learning mechanism. Figure (2.7) gives the demonstration
of this model.
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Chapter: 2 Review of Literature
Figure (2.7) A Model of Consumer Socialization(Source: Mowen, J. C., 1995)
Background factors include the variables like socioeconomic status, sex, age, social class,
and religion. Socialization agents are those that directly or indirectly impact the
knowledge, skills and attitudes because of the persistent contact with the consumers. These
include the variables like media, family members and peer group. Learning mechanism
constitute the three important process like modeling, reinforcement and social interactions,
all of which modify the children’s behaviour either by watching and replicating or by
rewarding and punishment.
2.10.1. Consumer socialization agents
Socialization agents lay the foundation of influence that transmits norms, attitudes,
motivations and behaviors to the learner. The main socialization agents that impact on
children’s purchase behaviour are parents/family, peers, school and mass media.
2.10.1.1. Family as a socialization agent: Role of family as a socialization agent has been
confirmed over past three decades (John, 1999; Carlson & Grossbart, 1994; Hempel,
1974). Research on consumer socialization has shown that family influences both directly
and indirectly in consumer socialization and parents in the family play an important role
and impart their individual values about consumption in their children from early
childhood (Solomon, Bamossy et al., 2006). Hawkins et al., (2001) revealed that parents
act as main socializing agents and teach their children the consumer information
processing skills and knowledge by interaction, modelling and reinforcement. They
introduce their children to retail stores while they are still in their arm. They teach them to
use money by letting him/her to give the money to the store man. Moreover children learn
price sensitiveness and brand loyalty behaviours from their parents (Childers & Rao,
1992).
Darling & Steinberg, (1993) stated that socialization of children was a function of parental
style. A change in the parental style explains the differences with respect to the way
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Chapter: 2 Review of Literature
parents try to control children’s behaviour with power and sentiments at the time of
socializing them (Kaur & Singh, 2006). Parental style provides the main basis for
explaining the differences among parents regarding how they socialize their children and
incorporate the consumer knowledge and skills in them Grossbart & Stuenkel, (1992).
Childers & Rao, (1992) studied the family influence on children with respect to different
products and discovered that family influence was more for privately consumed luxury and
necessity (mattresses), but was less for publically consumed luxury (golf clubs) and
necessity (wrist watches). Moore-Shay & Lutz, (1988); Cotte & Wood, (2004) studied the
intergeneration influence of family on children and suggested that elder siblings and
parents perceived innovativeness has pronounced impact on the young children’s
innovativeness.
(Dotson & Hyatt, (2000; 2005) studied the impact of family structure on socialization of
children and revealed that children from single parent family go to shopping with his/ her
parent where they get a chance to acquire knowledge of shopping compared to children
from two parent family. Mothers have been found as main socializing agent in the early
stages of child decision making particularly the negotiation stage, but their influence
declines and become equal to other family members in the outcome stage (Lee & Beauty,
2002; Ozgen, 2003; Neeley & Coffey, 2007). Ross, ( 1967); Kakar, (1977) revealed that
mother in the family is main nurturer and coregiver, while as father (grand father if living)
is dominant and is obeyed with respect and fear. Socialization of children has also seen to
differ with the economic and social status of mother (Roshan et al., 1993). It has been seen
that children from professionally involved mothers had more exposure to shopping than the
children from part time or unemployed mothers (Haynes et al., 1993). Flouri, (1999)
studied the impact of maternal communication style on children socialization and revealed
that mother’s communication style alone was a reliable predictor of child’s level of
materialism, though father’s role has been found to be very restricted in consumer
socialization of children (Bakir et al., 2006; Kim et al., 2009).
Family influence in consumer socialization of children was studied by Marshall et al.,
(2007) and found social status of family had a role in consumer socialization of children.
Children from families with higher socio economic set up were found to socialize faster
than from low socio economic background (Moschis & Churchill Jr., 1978).
Ramu, (1977); Ronald, (1988); Roopnarine & Hossain, (1992) studied the imapct of family
on socialization with respect to Indian families and revealed that parents in India prepare
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Chapter: 2 Review of Literature
their children from earlier years for their eventual adult roles, in which males traditionally
stay with their parents and look after the entire family,while as females support their
spouses and look after household and children in family. According to a report by
McKinsey, (2007), India is expected to be the fifth largest consumer market by 2025.
Indian culture has undergone much more social and economic change in last two decades
than any other country (Dotson & Hyatt, 2000), also there has been a shift in the society
from joint family setup to nuclear family and rise in parental income. All this has
contributed a lot in kid’s power and influence in families, hence today the role of children
cannot be ignored.
2.10.1.2. Peer groups as socialization agents: Peer group is defined as a group whose
values and attitudes are used by a person as a foundation of his or her present behaviour
(Hawkins et al., 2006; Schiffman & Kanuk, 2007) and peer group influence is defined as
the amount to which peers exert influence on the assertiveness, feelings and behaviour of a
person (Bristol & Mangleburg, 2005). Consumer behaviour of children aiming on the
adolescents is highly influenced by peer group (Campbell, 1969, as cited by Kaur & Singh,
2006). Hill & Tisdall, (1997) stated that peer connection offers chance for children to
obtain different types of knowledge and consumer skills. Harris, (2002) mentioned that
peer groups have even a stronger influence than that of parents, but it was disproved by
other researchers like (Berk, 2005). Peers offer a distinctive background within which
children develop social skills and cognitive talent (McGuire & Weisz, 1982) and play a
significant role in imparting the knowledge of style, brand, consumption pattern etc.
(Moschis & Churchill, 1978). Brown et al., (1986); Steinberg & Silverberg, (1986)
revealed that peer influenced more in early adolescence (14 yrs.) but their influence
progressively decreased as child approached late adolescence. Moreover it was seen that
children who were more closely associated with their parents and peers performed better
than those who received support from only one or neither.
Childres & Rao, (1992) studied the impact of peer group influence on children for some
products and concluded that peer influence was high for public products than private
products. However no difference was felt in the peer influence between publicly and
privately consumed products among older children (12 years to 14 years) (Bachmann et al.
(1993) Lavanche et al., (2003); Yoh, (2005) revealed, how peer influence shapes the
product purchase decisions of children and emphasized on products such as branded
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Chapter: 2 Review of Literature
clothes, fashion clothes and athletic shoes. The findings of this study revealed that peers
influence will be more on the purchase of athletic shoes than other items.
Peers groups support children in their purchases or consumption decisions and help them to
establish a separate identity quite different from their parents (Churchill & Moschis, 1978;
Moschis & Moore, 1979). Kiecker & Hartman, (1993) studied the peer group influence on
children’s shopping decisions and revealed that the perception of risk and doubt declines
and confidence surges while shopping with peer group. Earlier studies like Brittain, (1963)
also revealed the same findings that children spend more time with peers for day to day
decision and spend time with their parents for value based, long term and ethical decision.
Thus on the basis of above studies, it can be concluded that there is substantial difference
in the cognitive skills of children as the peer group influence is concerned. Children who
have positive peer influence produce more alternative solutions to the problems and are
less aggressive than children who are influenced negatively.
2.10.1.3. Media as a socialization agent: Kotler, (1994) defined media as a source of
communication channel that carries message without individual contact or interaction.
Media consists of broadcast media (radio, television, and internet), print media
(newspapers, magazines, direct mail) and electronic media (audiotape, posters). The most
important media used by marketers to influence children purchase behavior is advertising,
particularly television advertising because it gains access to them at much earlier ages than
other sources of advertisements can achieve, largely because textual learning development
does not happen until many years after children have converted to regular television
viewers (Moschis & Churchill, 1978; Mc Quail, 2000; Kaur & Singh, 2006). Studies on the
impact of advertising on children purchase behaviour have shown that advertising provides
a better means of socializing them that is ever more out of control of the conventional
forms of socializing agents (parents and peers) (Hill & Tisdall, 1997). Valkenburg &
Cantor, (2001) linked socialization to stimulus-response perspective and stated that
exposure to a socializing agent (advertising) stimulates their response of influence in
family purchase decisions.
McNeal, (1987) suggested that children’s socialization by media (television advertising)
produced three types of behaviours in children as; purchases, purchase requests or
antisocial behavior. When children have money, they may like to make purchase of the
desired products that are advertised on television without the permission of their parents.
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Chapter: 2 Review of Literature
Purchase requests made by children vary with respect to television exposure. Children who
had more high exposure to advertising requested significantly than those who had low
exposure. The impact of advertising on children’s behaviour may not always be positive.
An assessment of the impact of television advertising on children’s behaviour shows that
where advertising lays stress on children to make purchase requests to parents, the results
can be nasty conflicts between parent and child. “Many parents fear the socialization
effects of advertising, principally because the effects may conflict with their own goals and
desires for their children” (Grossbart & Crosby, 1984). Other results may be distress
among the children when requests are deprived of. It does emerge, that such advertising
may actually result in considerable antisocial behavior among family members and among
peers.
Rossiter, (1979, as quoted by Kaur & Singh, 2006) showed that the impact of advertising
on children behaviour produces three types of effects; Cognitive, affective and behavioural.
Studies on cognitive effect discussed the children’s skills to discriminate between a
commercial and a television programme and their ability to comprehend the intent of
advertising (Blosser & Roberts, 1985; Rossiter & Robertson, 1976, cited by Valkenburg,
2000). Most of these studies have used Paget’s model (1965) of cognitive development.
Children at Paget’s preoperational stage (2-7 yrs.) respond to commercials in a different
way than children at concrete operational stage (7-12 yrs.). Children in the concrete
operational stage are mature enough to distinguish between a television commercial and a
normal television programme (Ward et al., 1972; Robertson et al., 1974, as cited by
Valkenburg, 2000). Studies on affective effects reveal that children’s response to
commercials gradually decreases as they proceed to concrete operational stage (Ward et al.,
1972, as cited by Valkenburg, 2000). Studies on behavioural effects discuss the extent to
which children get persuaded by the commercials and are measured by the requests
children are making for the purchase of products while shopping with their parents (Galst
& White, 1976, as quoted by Kaur & Singh, 2006).
Studies on children knowledge and understanding of advertising have shown that children
in their earlier stages of television viewing do not differentiate between a commercial and a
programme (Stephens & Stutts, 1982; Blosser & Roberts, 1985). Most children below the
age of 4-5 years are not aware about the concept of commercials (Ward, Reale & Levinson,
1972, as quoted by Kaur & Singh, 2006) and below the age of 7-8 years do not properly
understand the persuasive intent of ads and tend to be egocentric (Carroll, 1984). Boush,
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Chapter: 2 Review of Literature
Friestad & Rose, (1994) in a study on children found that the most common persuasive
strategy used in advertising is to associate product with fun and happiness, rather than
giving any product related information. Children view advertising as entertainment (e.g.,
“commercials are funny”) or as a form of unbiased information (e.g., “commercials tell
you about things you can buy”) and get easily carried away. Children’s understanding of
advertising grows after the age of 8-10 years and hence they develop positive attitude
towards advertising (John, 1999). Boush et al., (1994) stated that children in young
adolescence display doubtful predispositions towards advertising and as they steps in to
adolescence, they gain more knowledge about the different tactics used by marketers and
hence become sceptical of advertising (John, 1999). Moschis & Churchill, (1979) also
revealed the same results that in late adolescence children tend to be mature and develop
resistance to persuasive intent of advertising. Boush, Friestad & Rose, (1994); Friestad &
Wright, (1994) researched on children’s knowledge of advertising tactics and appeals and
showed that the understanding of tactics and appeals emerges much later in the
developmental cycle as children approaches early adolescence (11–14 years of age). Later
on Moore-Shay & Lutz, (1997) conducted in-depth interviews with second grade (7–8
years of age) and fifth grade (10–11 years of age) children and revealed similar results. The
study showed that younger children associated to advertisements mostly as a means of
product information, assessing specific commercials based upon their liking of the
advertised product. In contrast, older children viewed advertisements in a more logical
nature, often emphasizing on creative content and execution.
Attention paid to advertisements has also been found to be associated to the apparent
truthfulness of advertising. Children who perceive advertising to be positive pay more
attention than those who do not. Chan, (2001). Mizerski, (1995) establish that adult-
oriented product trade characters were also readily recognized by children even in young
age. Corn & Florsheim, (1985) studied the effect of adult commercials on children and
found that there is no effect of such exposures but that it is mainly a function of the product
category advertised. However the study of Mallalieu et al., (2005) concluded that children
born in 1990 appear to have much developed cognitive skills and differentiated
commercials from programs and understood the intent of advertising to a for greater extent
that those children reported by earlier studies(Goldberg et al., 1978; Boush et al., 1994).
Certain new advertising tactics like inclusion of certain characters and celebrities also
proved essential in shaping children’s views for advertised products (Dotson & Hyatt,
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Chapter: 2 Review of Literature
2005). Exposure to identical version of ads, one with a celebrity endorser and one without
a celebrity endorser revealed that children preferred products with celebrity endorser
(Atkin & Block, 1983; Ross et al., 1984; Dotson & Hyatt, 2005). Study of Atkin, (1978)
discovered that premium offers are also important in shaping children’s consumer
behaviour and found in his study that children in a supermarket made more requests for
cereals because they were influenced by premium offers. One more study done in this
regard indicated that commercials offering premiums remained additionally persuasive
than commercials containing a popular programme character (Miller & Bush, 1979).
Frequency of television watching also acted a key predictor of children’s consumer
behaviour in the supermarkets (Galst & White, 1976; Atkin, 1978). Buijzen & Valkenburg,
(2000) conducted a research on Dutch children and stated that children purchase requests
were directly related to television viewing. Also cross cultural studies comparing children
from Japan, United States and England revealed positive results for children demands
regarding merchandise advertised on television (Robertson, Ward, Gatignon & Klees,
1989).
Though Advertising has turned to be a main determinant of children’s consumer behaviour,
other factors have also been found to influence children’s purchase requests (Valkenburg,
2000). Valkenburg, (2000) found the impact of gender of children on purchase requests
for advertised products; Boys revealed persistency than girls in their purchase requests
(Ward, Wackman, 1972, as cited by Valkenburg, 2000). Gorn & Goldberg, (1980) related
the remembrance of an advertisement with the product category and exposed that half of
the children remembered ads for products such as toys, cereals and ice creams (Gorn &
Goldberg, 1977; 1980). Resnik & Srern, (1977) ; Gorn & Gibson, (1978) exposed that
brand preferences can also be manipulated by even a single exposure to a commercial and
improved preference for advertised brands over other rival brands are also an outcome of
frequent exposure ( Gorn & Goldberg, 1982)
Nowadays with the advancement in new media, new innovative commercial practices are
now being directed to children. Marketers are now using internet, as 48% of 8-18 year old
are linked to internet access, 40% of 2-7 year used to be on line and 19% of 8-13 years
reported visiting a website on the previous day (Roberts, Foehr, Rideout & Brodie, 1999).
Thousands of children oriented websites have come in to existence and many are laden
with commercial promotions (Austen, 1999; Montgomery & Pasnik, 1996). Hansell &
Harmon, 1999; Montgomery, 2001) stated that one of the distinctive features of marketing
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Chapter: 2 Review of Literature
to children on internet is that the boundaries between commercial and non-commercial
content are blurred if not absent entirely.
Studies on the impact of media on children’s consumer behaviour in India are limited.
George, (2003) stated that children in India watch television and prefer it to reading. A
latest survey by Cartoon Network’s on Indian children revealed that children’s watching of
television supersedes that of all other forms of media like news paper, radio, etc. (Nikhil
Pahwa, 2011). AC Nielson publicized that on an average an Indian child watch’s television
for three hours on weekdays and 3.7 hours on weekends and the time spent in front of
television increases with age of the child (Mittal et al., 2010). Figure (2.7.1.3.) shows the
frequency of contact to different media’s among the children of up to 14 years in all India
market.
A study conducted by Media Consumer Insights division of communication services major
Group M revealed that advertising influenced the Indian children the most with 77 percent
(%) respondents claiming that the television advertising as a key influencer. Hence,
marketers are looking at this market as a massive empire and targeting them. (Mittal. et al.,
2010). Peterson, (2005); Mukherjee, (2006) mentioned that children segment in India is
emerging as a most influential market and therefore is a key focus area for many marketing
strategies. Equipped with excess of information and entertainment alternatives, they now
Department of Management 46 Jamia Hamdard
Figure (2.7.1.3) Media Consumption Habits of Indian Children
Chapter: 2 Review of Literature
persuade their parents for their purchase alternatives. Table (2.7.1.3.) shows the growth of
Indian advertising industry a survey done by India Entertainment and Media Outlook 2011.
Growth of the Indian advertising industry in 2006-10
INR billion 2006 2007 2008 2009 2010 CAGR %
Television advertising
% change
66.2
17.8
78.0
7.9
84.2
5.7
89.0
14.0
101.5 11.3
Print advertising
% change
78.0 94.0
20.5
103.5
10.1
100.0
-3.4
113.5
13.5
9.8
Radio advertising
% change
5.0 6.9
38.0
8.3
20.3
9.0
8.4
10.8
20.0
21.2
Internet advertising
% change
1.6 2.7
68.8
5.0
85.2
6.0
20.0
7.7
28.3
48.1
OOH
% change
10.0 12.5
25.0
15.0
20.0
12.5
-16.7
14.0
12.7
8.8
Total 160.8 194.1 216.0 216.5 247.5 11.4
% change 20.7 11.3 0.2 14.3
From the above figures, we can imagine how fastest this industry is growing and how
marketers are using advertising targeted through different media’s to kindle the desire of
product purchase decision in children.
Today due to repeated exposure to different television advertisements, children have
become more careful (Dhiman, 2005). This is due to development in the cognitive
understanding and hence they have turned to respond to different ads in a mature way
(Kaur & Singh, 2006). kapoor & Verma, (2005) in a comprehensive study in Delhi,
investigated the children’s understanding of television advertising and stated that children
as young as six years could understand the purpose of television ads and can easily
distinguish a commercial from a programme. According to media analysis “Ad recall
among kids is much higher than adults, simply because they are quite active viewers as
against adults who are largely becoming passive T.V. consumers” Says Sandeep Tarkas,
CEO Media Direction. At present children not only remember ads, but even do the jingles
that go with them (Mittal et al., 2010).
Department of Management 47 Jamia Hamdard
Table (2.7.1.3) Growth of the Indian advertising industry in 2006-10(Source: India Entertainment and Media Outlook 2011)
Chapter: 2 Review of Literature
2.10.2. Negative effects of advertising on children
There are a number of studies which discuss the negative effect of advertising on children.
One set of studies discusses that advertising affects children’s value system, socialization,
gender stereotypes, etc. (Lvovich, 2003; Moses & Baldwin, 2005) and other set of studies
discusses that advertising affects children’s food choice and eating habits (McGinnins et
al., 2006). Children seeing a lot of ads for liquor, wine, beer and cigarettes, too confess that
it aggravates them to drinking and smoking. Alcohol-related problems have flourished
amongst teens in recent years and have caused many negative consequences such as gang
rape, thefts, robbery, and murder, indiscipline and suicidal deaths. Fast food ads targeting
children heavily promotes unhealthy and mall nutritious food like instant food, junk food
and sachet packed food. Diabetes, obesity, hypertension, cardiovascular diseases (CVDs),
gall bladder ailments, cancer, psycho-social problems, breathlessness, sleep disorders,
asthma, arthritis, weak bones and reproductive hormone abnormalities have now become a
great concern. Based on these facts, policy measures need to be undertaken in recent times
so as to protect children from such evils. Today we see many self-regulatory and legislative
control measures are in place that provides protection to children across the ad world.
2.10.2.1. Regulatory measures of advertising to children
Regulatory systems and procedures that deal with various aspects of advertising to children
have largely evolved in recent years as a result of children being exposed to thousands of
advertisement directed through; television, radio, newspaper, magazines, internet etc
(Valkenburg, 2000; George, 2003; Kunkel et al., 2004). The most commonly employed
advertising control procedures are self- regulatory procedures, which basically is the
control exercised by the advertising agencies itself and boosts the advertisers to create non
defective advertising messages. The other control method is legislative control/state-
regulatory policy system, which monitors the overall system and ensures industry
obedience. This is achieved through sanctions, fines and reward system (LaBarbera, 1980).
The last control method is the community involvement, which refers to involvement of the
general public in advertising self-regulatory system (LaBarbera, 1980; Boddewyn, 1992).
2.10.2.1.1. Legislative control system: Refers to the protection of children from harmful
content that affects children’s innocence and naivety (Roch et al., 2004). India has precise
legal/ legislative regulatory system that governs broadcasting and consumer protection to
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children. India constitutes 18.7 % of world’s kid’s population and in fact one third of India’s
population is under the age of 15 years. It means that there is an enormous potential in this
segment which is growing at the rate of 4% annually. Thus a potential market of 300 million is
accessible to advertisers and they are having a close watch on it (Kapoor, 2011). Thus
advertisers are trying to exploit young children market by advertising products that are not
always advantageous to their wellbeing. The legal regulatory system of India consists of
widespread acts/rules for children defence against advertisements as under:
1. Monopolies and Restrictive Trade Practices Act, 1969 (MRTP Act), and the Consumer
Protection Act, 1986 (CPA), both contain the guideline for the deceptive advertising to
children. Under both these acts any false or deceptive advertisement amounts to unfair trade
practice (UTP). UTP, in so far as it relates to advertising, refers to any unfair method or
deceptive practice adopted for promoting the sale of the products (Verma, 2001).
The three advertising practices are particularly specified as unfair trade practices:
Making false claims and misleading advertisements.
Offering of bargain prices or pseudo discounts.
Conducting of pseudo sales promotion contests.
More over the legal provisions for the regulation of misleading advertisements are also
contained in Objectionable Advertisements Act, 1954.
2. Young Act deals with any advertisements through print media. Thus advertising any
harmful publication which is horrible in nature and which can corrupt a child in whose
hands it might fall, by encouraging the child to act differently is punishable up to six
months imprisonment.
3. IT act deals with penalising any harmful publication or transmission of any message
which is salacious to children and which can corrupt the minds of children in any way.
Cable TV Networks (Regulation) Act, 1995 deals with advertisements related to children
and lays the guidelines that; all the advertisements shown on television should not
denigrate children, should not contain any vulgar scenes or any explicit language or any
indecency that can be harmful to children (Sharad Vedehra, 2010).
In addition to all such acts, Information and Broadcasting Ministry government of India
along with the Advertising Standards Council of India (ASCI) lays the rules for advertising
to children. In 2006, the Information & Broadcasting Ministry set up a 30-person
committee who expressed to rewrite the advertising codes for the Cable Television Act and
its Rules, and to develop a mechanism to enforce the codes, a process that was on-going as
of April 2006. The codes developed by the committee were primarily adapted from the
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United Kingdom’s Ofcom codes, with specific sub-sections on children and food
advertising (GI Pereira, personal communication, 2006).
Recently in 2009, Information and Broadcasting Ministry framed a nine member task force
to formulate a decision on setting up a separate body to regulate the broadcasting sector
called Broadcasting Regulatory Authority of India (BRAI). This task force have the
members from both governments as well as from television industry such as Indian
Broadcasting.
2.10.2.1.2. Self-regulatory system: Self-regulatory system states the regulation by Industry
itself. In India after continued criticism of advertising to children, advertisers have
formulated self-regulatory systems to ensure the delivery of true and accurate content to
children. But still the regulatory approach towards advertising to children in India is not
structured like developed countries. The self-regulatory monitoring body in India is the
Advertising Standards Council of India which was set up in October 1985- by media
owners, advertisers, advertising agencies and allied professionals like consumer
researchers, film makers, processors etc. and regulates the content of advertising in
accordance to consumer interest. Unlike developed countries there is no separate code for
advertising to children in India, but chapter (111) of the code contain provisions against the
advertising and promotion of products which are damaging, unsafe and which can exploit
vulnerability of the children (Advertising Standards Council of India, Dec. 2009). Part 2 of
chapter (111) states that advertisements to minors should not contain any thing, whether in
illustration or otherwise, which might result in their Physical, Mental or Moral harm which
exploits their vulnerability (Advertising Standards Council of India, Dec. 2009).
In 2007 necessity was felt to control the content going the public to guarantee conformity
with acceptable contemporary community standards so as to protect the exposed segments
of society from dangerous media exposure. The Ministry of Information and Broadcasting
suggested the Broadcasting Service Regulation Bill, 2007 and the associated Content code
– aka Self-Regulation rules/guidelines for broadcasting sector. Later on in 2008 Ministry of
Information and Broadcasting proposed before the Delhi High Court the guidelines of self-
regulation of content for broadcasting sector that proposed a two-tier set up to be run by
broadcasters, with the aim of being stick to the guidelines of Cable Television Net Work
(Regulation) Act, 1995 (Chakraborty, 2008).This proposed two-tier set up is as under:
First tier of self-regulation- At BSP level &
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Second tier of self-regulation- At Industry Level
First tier of self-regulation- At BSP level
1. It shall be the key concern of each BSP to certify agreement with the certification of the
rules prescribed under the Cable Television Net Work (Regulation) Act, 1995.
2. Every BSP need to have its own mechanism to obey with the certification rules
including:
a. Appoint one or more Content Auditors of required experience and qualification.
b. Each BSP need to provide the information and details of its Content Auditors on its web
site for information to general public.
c. Information and details need to be provided to MID and BRAI who will post that
information on their respective websites.
d. Such person/s shall also be contact points for any feedback, complaints etc. from the
general public regarding the content violation.
e. The Chief Auditor of each channel shall be the responsible person for final decision to
accept or modify the guidance of Content Auditors.
Second tier of self-regulation- At Industry Level
Central Government or BRAI may allow Industry-segment level organisation to set up
their individual Broadcasting Consumer Complaint Committees (BCCC) in order to
provide a self-regulation mechanism to the industry and a complaint redressel mechanism
to the viewers and listeners against the alleged violation of the Certification Rules. Such
BCCC’s consists of professional experts with suitable representation from relevant
industry segments, consumers or any other civil society organisation as well as eminent
person with legal or regulatory experience, to umpire on public demands or complaints.
Such BCCC’s may be set up in respect of content in the areas of Broadcasting of Films,
Broadcasting of Advertisements and Broadcasting of Programs (Government of India
Electronic Media Monitoring centre: Ministry of Information and Broadcasting, 2008).
o Broadcast of Films: The Cinematograph Act recommends that all the films shall be
shown and certified by Central Broad of Certification (CBFC). This CBFC endorses
that whether the film is suitable for viewing by children or any one keeping in view the
content of the film Confederation of Indian Industry: Report, 2008).
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o Broadcast of Advertisements: Advertising Standard Council of India (ASCI) has
already a Consumer Complaint Committee (CCC), which has developed advertising
code to be followed by all advertisers. It will be the responsibility of BSP to have its
Content Auditor preview each ad to certify that its content comply with the ASCI code
Confederation of Indian Industry: Report, 2008).
o Broadcast of Programs: The Central Government have nominated the below
mentioned bodies to set up Consumer Complaint Committees on the lines of CCC of
ASCI so as to develop their own respective mechanism for preview of content as well
as adjudicate on the public complaints within the prescribed time (Confederation of
Indian Industry: Report, 2008).
1. Indian Broadcasting Foundation (IBF): for the television channel operators broadcasting
their channels on cable & satellite/DTH/Mobile Phone etc. networks.
2. News Broadcasting Association (NBA): for News & Current Affairs Broadcasters
3. Multi Service Operators Alliance (MSO Alliance): for the Multi Service Operators.
4. Cable Operators Federation of India (COFI): for the Local Cable Operators who may
obtain or create their own content and transfer it as their own video/radio/cable channels in
their respective cable TV networks, in addition to re-transmitting television broadcaster’s
channels.
5. Prasar Bharati: for Doordarshan and All India Radio. Prasar Bharati may set up an
internal complaint redressel body on the lines of CCC of ASCI.
Content Certification Rules 2008
The 2008 rules replaced the present or existing Advertising Codes and Programming
Codes present in the Cable Television (Regulation) act (1995). These Rules categorised the
Programs in to “U”, “U/A,” “A” and “S”. Categorisation of programme indicated
regulation of programme according to theme, subject matter treatment and audio visual
depiction appropriate for the four categories of U, U/A, A and S (Confederation of Indian
Industry: Report, 2008).
Category U: These programs are appropriate for all ages and suitable for unrestricted
viewing.
Category U/A: These programs are unsuitable for children under 12 years of age as such
type of programs contain material inappropriate to children.
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Chapter: 2 Review of Literature
Category A: These programs are suitable for mature audience only. Such types of
programs are unsuitable to children under 18 years of age.
Category S: Programs under special category on scientific or medical subjects are
restricted to any members of any profession like doctors, engineers etc.
Broadcast Service Providers shall certify that all the programs are categorised as above and
shall broadcast any category of programme in accordance with the scheduling set out as
below in table (2.7.2.1.2a).
Category of Program Scheduling of program
Categories “U” & “S” At all times
Category “U/A” 8:00 pm to 4:00 am
Category “A” 11:00 pm to 4:00 am
The comprehensive guidelines with respect to theme, subject matter treatment and audio
visual depiction with respect to advertising have been recommended in the following
matter as given in table (2.7.2.1.2b).
Theme : Advertising
Subject Matter Treatment: The subject-matter treatment of any advertisement under all
categories shall not in any manner:
1. Place any advertisement or promotional material as content in news or current affairs
programs without specifically acknowledging it as such.
2. Place in the content of any film or program, any advertisement or promotional material
of such products or services as are prohibited from being advertised or promoted or which
are considered illegal or anti-social or harmful.
3. Threaten the security of children or create in them any interest in unhealthy practices or
show them begging or in undignified or indecent manner.
4. Make unproven claims about the impact of its products or services on individuals,
events, society or nature, including environmental impact.
5. Use a situation, performance, or style reminiscent of a program in a way that might
confuse viewers as to whether they are watching a program or an advertisement.
6. Promote, glorify or justify social evils such as child marriage, dowry, bigamy, son
preference, etc.
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Table (2.7.2.1.2a) Categorization of the Television Programs as per Content Certification Rules 2008 (Source: Confederation of Indian Industry: Report, 2008)
Chapter: 2 Review of Literature
7. Refer to an advertisement in a way that might lead viewers to believe they are watching
a program.
8. Violate the code for self- regulation in advertising as adopted by Advertising Standards
Council of India (ASCI), and as may be modified from time to time.
Audio-Visual Presentation: The audio visual presentation of any content will be given in
a responsible and aesthetic manner, subject to the condition that the following shall not be
included in all categories (U, U/A & A) below:
a) Compare an advertisement with a program in such a way that not more than 20% of the
screen is used to carry captions, static or moving images alongside the program.
b) Place in the content of any program, any advertisement or promotional material of such
products or services as are banned from being advertised or promoted, or which are
considered illegal or anti-social or harmful.
2.10.2.1.3. Control Systems: In addition to regulatory framework, there is a proper control
system that keeps vigilance on all types of advertisements targeting children. The
advertising Standards Council of India has also made provisions for community
involvement and established Consumer Complaint Council where consumers can lodge the
complaints. This council is heart and soul of ASCI and regularly monitors and boosts the
public’s confidence in advertising. This Consumer Complaint council is an independent
body that is composed of renowned persons not linked with advertising (such as lawyer,
doctor, journalist, teachers, technical expert’s consumer activities etc.) and its 9 members
are from industry (advertiser, media, ad agencies and allied professionals). After receipt of
a complaint containing the copy of print Ad/promotion material provided by complainant,
the council admits the complaint and demands the advertiser to deliver comments in
respect of the complaint. The council gives the advertiser 2 weeks for response, from date
of receipt of ASCI letter. Failure to the council’s guidelines, the adviser is liable to action
(advertising Standards Council of India, 1999).
Thus based on the above discussion, it seems India has well developed self and legal
regulatory measures against advertising to children, but still they are being bombarded with
lot of advertisements. Hence there is an urgent need of more and more public involvement
in self- regulatory systems so as to safeguard children against the bulk of advertisements
targeting them.
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Table (2.7.2.1.2b) The Comprehensive Guidelines with respect to theme(Source: Confederation of Indian Industry: Report, 2008)
Chapter: 2 Review of Literature
2.11. Impact of Family Communication Environment
According to Infante, Rancer & Womack, (1997), communication traits are the subsets of
behavioural traits and are described as the justification of “enduring consistencies and
differences in individuals‟ message-sending and message-receiving behaviour”. Thus it is
very necessary to know, how these traits are formed in order to understand the individual
tendency during communication process.
Bandura, (1977) came up with social learning theory, which provided a deep insight on
how individuals learn to communicate in a social framework. This theory discussed that
individuals learn from one another. According to this theory, the environmental
experiences influence the individual’s trait formation. Bandura stated that individuals are
often reinforced from modelling the behaviour of others, environment help in reinforcing
the modelling. In order to incorporate the role of cognitive power in learning process,
Bandura, (1986) modified his social learning theory to social cognitive theory, which
discussed that individuals learn from observing others and by participating in social
environment.
One of the most important and predominant social environments is family. According to
Gecas, (1992), family is the primary socialization framework in which children learn from
their parents and therefore has been considered “one of the most pervasive forces” that can
affect individuals traits development (Chaffee et al., 1973). As the family communication
environment has an essential role to play for children’s behavioural development,
researchers began to study that environment. Chaffee et al., (1973) were first to develop the
concept of family communication patterns (FCP) and two major dimensions of family
communication patterns: socio-oriented and concept-oriented. Since then researchers
turned their interest towards the connection of family communication patterns on
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Chapter: 2 Review of Literature
communication trait development. Ritchie & Fitzpatrick, (1990) came up with different
dimensions family communication patterns: conformity-orientation and conversation-
orientation, respectively. Latter on the study of Elwood & Schrader, (1998) revealed that
conversation-orientation was an important and negative predictor of communication
apprehension at group and interpersonal level. Huang, (1999) discussed the affiliation
between family communication pattern and children’s personality traits like self-esteem,
self-disclosure, self-monitoring and desirability of control, social desirability, shyness and
sociability. The results of the study revealed that higher conformity-oriented
communication pattern was more likely to lead higher degree of shyness and lower self-
esteem, where as the higher conversation-orientated communication pattern was more
likely to develop an individual’s self-disclosure, desire for control, self-esteem and
sociability. Avtgis, (1999) explored on the relationship between family communication
pattern and the tendency to approach or avoid communication situations. The study
revealed that children from higher conversation-orientated families had more tendencies to
see communication as rewarding than children from less conversation oriented families,
who were seen to have a tendency to avoid communication.
Family communication environment sets the background for parent-child communication
related to consumer learning and consumption patterns and affects the apparent influence
that children hold in family purchase decisions (Moschis, 1985). Family communication
patterns (FCP) in the consumer research of the children’s consumer behaviour is composed
of two uncorrelated dimensions of communication structure (McLeod & Chaffee, 1972;
Caruana & Vassallo, 2003). The first one is socio-orientation, which refers to the type of
communication that produces authoritative and controlling type of families. According to
Caruana & Vassallo, (2003), in social orientated communication dimension, parents
monitor and control their children’s consumption behaviours, which are projected to
generate obedience from children and create pleasant and enjoyable environment at home.
Parents from this type of family structure persuade their children to keep away from the
conflict and to present compliance in conversations (Fitzpatrick, 2004). To avoid risk of
offending others, children are trained to be receptive to others views and not to talk about
expenditure activities (Caruana & Vassallo, 2003). Koerner & Fitzpatrick, (2002) revealed
that high socio-oriented families tend to be more traditional and hence its members support
family interest before individual interest. The second one is concept-orientation, which
refers to the type of communication that persuades children to communicate openly,
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exchange ideas and build up their own views and to take decisions without regard for the
opinions of others. In such type of families, parents even discuss political and legal issues
with their children. Koerner & Fitzpatrick, (2002) revealed that high concept-orientated
tend to be more modern and hence the relationships outside the family are considered as
important as family relationships.
Family communication is likely to affect children’s influence in family purchase decision
making process. (Kaur & Singh, 2006). McLeod & Chaffee, (1972) developed a topology
that characterises parent-child communication structure. The topology was used for more
than two decades and classified families as having socio-orientation or concept-orientation.
On the basis of these communication patterns McLeod & Chaffee, (1972) classified
families according to whether individual’s response is high or low on social-orientation
and concept-orientation. These four family types are: pluralistic (low on social-orientation
and high on concept-orientation), consensual (high on both dimensions), protective (low on
concept-orientation and high on socio-orientation), and laissez-faire (low on both
dimensions) as shown in figure (2.8).
Figure (2.8) Family communication pattern(Source: McLeod & Chaffee, 1972, p. 85; Chan & McNeal, 2003)
Pluralistic Families: These are the type of families which are high on concept-orientation,
but low on socio-orientation. In these families, importance is placed on mutuality of
respect and interest. Parents from these types of families allow their children to express
their opinions freely (Geuens, Mast et al., 2002; Geuens, Pellemans et al., 2003; Caruana
& Vassallo (2003). Younger members of the family are encouraged to develop their
opinions without fear of punishment and make their decisions freely without a concern as
to whether or not it could affect relationships with their parents. Thus in pluralistic
families, children decisions equals to their parents or any other member of the family
(Koerner & Fitzpatrick, 2002).
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Protective Families: These are type of families which are low on concept-orientation, but
high on socio-orientation. These families usually pressure on respect and social harmony,
and are not worried about abstract matters. Parents from such type of families believe in
male power, authority and supremacy in society. Fathers usually engage in masculine traits
(contention, competence, and prudence). Children from such type of families remain
submissive and obey parental orders and are dejected from expressing different opinions
and encouraged to keep harmonious relationships. Fitzpatrick et al., (1996) states, “these
parents expect boys to be less self-restrained and expect girls to be both self-restrained and
socially adept”. Thus because of the parental authority, children in such families easily get
influenced and persuaded by others outside the family rather than influencing others by
themselves (Fitzpatrick, 2004).
Consensual Families: These are type of families which are high on both concept-
orientation and social-orientation. Parents from such families believe in traditional gender
role orientations (Fitzpatrick et al., 1996). Men in such families enjoy leadership roles
while as females “define themselves in relation to the feminine traits of expression,
warmth, and nurturance” (Fitzpatrick et al., 1996). Overall consensual families pressure
both in relational harmony and open communication between parents and children. Parents
anticipate obedience from children and at the same time support children to explore the
world about them and also pay attention to their children‘s opinions (Moschis et al., 1986;
Koerner & Fitzpatrick, 2002).
Laissez-Faire Families: These are type of families which are low on both concept-
orientation and social-orientation. There is little communication among the parents because
both have slight in common. One parent of the family may be interested in open
discussions or initiate an open conflict, while as other may avoid it. As a result of this,
children are “exposed to inconsistency in both gender role models and conflict resolution
styles” (Fitzpatrick et al., 1996). There is little communication between parents and
children and children have no say in family purchase decisions and purchase decisions are
purely dominated by parents. Thus because of the lack of parent-child interactions,
children in such families are usually get influenced by social groups outside the family
(McLeod & Chaffee, 1972; Koerner & Fitzpatrick, 2002)
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Previous research by Carlson et al., (1990) established a positive relationship between
pluralistic and consensual type of families as both score high on concept-oriented
communication patterns. Thus both these family types encourage children to develop
influence in family purchase decisions. On the other hand socio-orientation (laissez faire
and protective) communication patterns were found to be related to lower levels of child
influence (Rose et al., 2002).
2.11.1. Family Communication Environment and Children Influence
(Consumer Socialization Prospective)
Family communication is found to affect children’s socialization process (Kaur & Singh,
2006). Researchers began to study how family communication patterns are related to
children’s socialization and used two dimensions like concept-orientation and socio-
orientation. The results showed that concept-orientation communication environment
supports children to convey their opinions and thus encourages children to influence in
family purchase decisions. Conversely, socio-orientation communication environment
refers to harmony and control that parents have over their children and thus restricts
children's influence in family purchase decisions (McLeod & Chaffee, 1972; Ritchie &
Fitzpatrick, 1990).
Moschis et al., (1986); Carlson et al., (1990) studied the children consumerism in different
types of families and revealed that parents in different families vary from each other in
socio-oriented and concept-oriented communications and hence they are likely to differ in
the socialization of their children as consumers. As a result of variation in socialization
under different communication environments, children will exhibit different consumer
behaviour. Carlson et al., (1990); Fowler, (2007) revealed that parents in pluralistic
families always grant children more purchase freedom, yield more purchase requests and
consider children’s purchase views than parents in laissez-faire and protective families.
The study further revealed that laissez-faire parent’s communication styles were linked
with poorer outcomes for their children, such as: low in self-esteem, closeness, warmth,
than were children from pluralistic parent communication styles. Huang, (1999) linked low
in self-esteem to, “anxiety, depression, aggression, ineffectiveness, and social deviance”.
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Chapter: 2 Review of Literature
Therefore children with high level of anxiety belonged to socio-oriented families, reported
higher levels of Communication Appreciation (CA) than those who belonged to concept-
oriented families (Elwood & Schrader, 1998). CA refers to ones degree of one’s anxiety
while communicating with others (Elwood & Schrader, 1998; Hsu, 1998). In a similar type
of study Hsu, (1998) linked CA and parent characteristics (including parental receiving and
refusal, family cohesion, self-expression, autonomy, family conflict and family
communication patterns). The results of the study showed that children CA was negatively
related to mother’s receiving, family cohesion, self-expression, autonomy and concept-
orientation and positively linked to socio-orientation, where as it was positively related to
father’s FCP. Thus the overall results of both Elwood & Schrader, (1998); Hsu, (1998)
revealed that children from socio-orientated families tend to have more CA and exhibit
more levels of anxiety rather than children who belonged to concept-oriented family.
Koesten, (2004) linked Communication Appreciation with communication skills and
revealed that children who belonged to pluralistic families had low CA and thus
communicated more properly than children who belonged to laissez-faire families or
protective families.
In short, children from different communication backgrounds because of parent’s variant
communication orientation display different levels of participation and influence in family
purchase decisions. Thus it become visible that family communication environment, as a
family socialization process, presents some valid justification of children’s influence in
family consumption decisions.
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2.12. Impact of Parental Style
Parents and their influences on the socialization of children have remained as an important
theme of most of the psychological and sociological researches. In other words, most of the
researches pertaining to parental behaviours have been started by the theoretical concerns
regarding the role of parent’s behaviours on children’s socialization. Behavioural theories
have also stressed on parental control and power to train their children what they must
learn. Developmental psychologists have also been interested in how parents influence
their children’s development and one area in this has been the study of parental styles
(Darling & Steinberg, 1993). Thus it can be said that the roots of research in parental style
lie in various disciplines, all of which defined parental style in terms of variations in
parental attitudinal and behavioural dimensions (Darling & Steinberg, 1993).
The impact of different parental styles on the socialization of children vary in a number of
respects, including how they try to control children's behavior and draw children's
obedience and how warm and approachable they are towards children. In general certain
parental styles have been found to be more operational in promoting children’s social and
instrumental competence than other types of parental style (Becker, 1964; Baumrind, 1971,
1978; Maccoby & Martin, 1983; Yee & Flanagan 1985; Hart et al., 1990; Peterson &
Leigh 1990; Hauser et al., 1991; McFarlane et al., 1995; Clausen, 1996; Pawlak & Klein
1997; Biggam & Power, 1998). Researchers have generally used two approaches to study
the parental style in children socialization process as the dimensional approach by Becker,
(1964) and the typological approach by Baumrind, (1971). Later on a framework
integrating these two approaches was developed by Maccoby & Martin, (1983).
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Dimensional Approach: Was put forth by Becker, (1964) and had its roots in previous
researches. Earlier researches on parenting behaviour have shown that parental styles are
believed to consist of different dimensions and variations in these dimensions are defined
as parental styles. These dimensions include; acceptance/rejection and
dominance/submission (Symonds, 1939); emotional warmth/hostility and
detachment/involvement (Baldwin, 1955); love/hostility and autonomy/control (Schaefer.
1959); warmth and permissiveness/strictness (Sears et al., 1957) and acceptance/rejection,
psychological autonomy/psychological control, and firm/lax control (Schaefer, 1965).
Becker, (1964) based on the prior knowledge conceptualized a three dimensional model
and suggested that parental style could be revealed by three main dimensions including;
warmth vs. hostility, restrictiveness vs. permissiveness, and calm detachment vs. anxious
emotional involvement. The warmth vs. hostility dimension signified the parental child
centeredness, liking, accepting and use of various explanations, praises and dependence on
physical punishment in discipline. The restrictiveness vs. permissiveness dimension
referred to parental use of strictness and firm implementation of demands regarding
obedience, care for family and approach towards parents and peers. The calm detachment
vs. emotional involvement talked about parent’s emotionality towards children and concern
for the child’s wellbeing. Thus on the basis of the performance of these dimensions,
Becker, (1964) classified parent’s in to eight different types including; Democratic,
Indulgent, Organized Effective, Overprotective, Authoritarian, Rigid Controlling and
Anxious Neurotic, Neglecting as given in Figure (2.9a).
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Chapter: 2 Review of Literature
Figure (2.9a) three dimension-model of parental style(Source: Becker’s 1964)
Both Democratic and Indulgent parents are revealed by warm and permissive dimensions,
but Indulgent parents are likely to be emotionally involved while as Democratic parents
tend to be calmly detached in relation to children. Overprotective and Organized Effective
parents are revealed by warmth and restrictiveness, but Overprotective parents are like
Indulgent parents who show emotional attitude towards children, while as Organized
Effective parents showed inclination towards calm detachment. Further exploration of the
Becker’s model reveals that both Authoritarian and Rigid Controlling parents are
argumentative and restraining, but Authoritarian parents are likely to be emotionally
involved while as Rigid Controlling tend to be more calmly detached. Anxious Neurotic
and Neglecting parents are revealed by permissiveness and hostility, but the former parents
are likely to be emotionally attached to children than the later who tend to be calm
detached.
Based on the above discussion, parental style is a linear combination of different
dimensions and researchers have tried to evaluate the relationship between different
parental styles and the children behaviour. Eastburg & Johnson, (1990) linked college
women’s shyness negatively with apparent maternal acceptance and positively with
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Chapter: 2 Review of Literature
apparent maternal psychological power. Paulson, (1994) associated children’s academic
achievement with the different parental styles. Bernardino, (1996) showed that children
codependency is notably related with parental styles. Darling & Steinberg, (1993) stated
that in comparison with dimensional approach, typological approach identifies parental
style as parent’s traits that present a background for the overall parenting behavior (Darling
and Steinberg 1993).
Typological Approach: Was put forth by Baumrind, (1968; 1971) provides a useful
framework in the examination of parental styles and has been widely acknowledge for it its
remarkable impact on the parent socialization research in the last three decades.
Baumrind’s parental style typology classifies parents in to Authoritarian, Authoritative,
and Permissive types. Authoritarian parents maintain low acceptance and high control over
their children. They are high demanding and controlling and use physical punishments for
non obedience. These parents are emotionally distinct from their children and show rigid
behaviours and maintain high control even if when child reaches to maturity (Baumrind,
1968; Carlson & Grossbart, 1988). Colpan et al., (2002) established that children from
authoritarian parents tend to have low self respect and lack impulsiveness.
Authoritative Parents know their own rights as adults, but at the same time acknowledge
children’s individual interests. They view rights and responsibilities of adults and children
as complimentary and try to maintain a balance between parent’s rights and children
development. These types of parents are very much involved in their children’s activities,
support verbal conversation and allow their children to participate and question parental
requests. Authoritative parents acknowledged children’s interests and valued children’s
autonomy but also exercised well-organized conformity. Like authoritarian parents, these
parents also set certain principles for their children’s behavior and use power and control to
direct their activities (Baumrind, 1971).
Permissive parents view children as having adult rights but little responsibilities. They
provide high level of liberty and autonomy to their children and do not hamper their
behavior if not it physically troubles them. They hardly implement or impose externally
defined principles; instead they consult with their children about policy decisions and give
clarification for family rules. These types of parents always try to avoid their exercise of
control and hence allow their children to participate in family decisions (Baumrind, 1971;
Carlson & Grossbart, 1988; Diaz, 2005).
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Chapter: 2 Review of Literature
Based on the above discussion, the main attention of this typological approach is the
general pattern, organization, or climate of parenting (Steinberg et al., 1994). Subjects are
frequently classified into groups with different parental style (e.g., Authoritative,
Authoritarian or Permissive), and then children’s developmental outcome is compared
among these groups. For instance, Baumrind, (1971) compared the social and emotional
behavior of preschool children from families with the three parental styles. Further in
Baumrind, (1978) clarified how parents with dissimilar parental styles help the
development of social skills in children and adolescents.
Integrative Approach: Ideally both Becker’s and Baumrind’s model of parental style
represent parental impact on the socialization of children. Becker’s model has its roots in
the prior researches on the parental behaviour, while as Baumrind’s model is empirically
derived by grouping parents with similar behaviours. Although the two approaches are
quite similar to each other to some level (i.e., Baumrind’s authoritarian parental style
matchs to Becker’s Authoritarian and Rigid Controlling styles, Authoritative style in most
parts relates to Becker’s Overprotective and Organized Effective styles), but there also
appears one striking difference. Table (2.9) gives the comparison of two approaches.
Becker, (1964) Baumrind,
(1971)
Parental Style Descriptions
Authoritarian and
Rigid Controlling
Authoritarian
Have very tight standards for children
behaviour; Do not support children verbal
exchange; Value obedience and favour
punishment of obstinate behaviour.
Organized Effective
and Overprotective
Authoritative
Have well defined standards for children
behaviour; Support children’s verbal
exchange; Value children’s requests, set
certain principles for their children’s
behavior and use power and control to direct
their activities.
Indulgent
and Democratic
Permissive
Do not enforce standards for children
behaviour; View children as having their
own rights; Provide children independence
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Chapter: 2 Review of Literature
to influence parents.
Anxious Neuroticand Neglecting
Do not have clear standards of conduct;
Give children higher levels of behavioural
freedom; Be rejecting and discourage
children’s emotional reliance.
Baumrind’s categorization of parental styles emerges to fit two dimensions; warmth and
restrictiveness, yet her three primary parenting styles covers only three areas; high
restrictiveness and low warmth (Authoritarian), high restrictiveness and high warmth
(Authoritative), and high warmth and low restrictiveness (Permissive). Even though she
talked about the fourth area of low warmth and low restrictiveness as Rejecting-
Neglecting, but she does not draw much attention to this parental style in her research
(Baumrind, 1967; 1978; 1980), possibly because in her early research, the attention was on
families where parents were relatively active in child nurture (Baumrind, 1971). In normal
family samples, the Neglecting parental style often emerges (e.g., Carlson and Grossbart
1988; Steinberg et al., 1994). On the other hand Becker’s model initially took two
dimensions; restrictiveness vs. permissiveness and calm detachment vs. anxious emotional
involvement dimensions (Becker, 1964). The reason for adding the third dimension is
likely that the most of the literature Becker analyzed was mainly from clinical settings and
concerned with examining children’s problematic behavior such as aggression, hostility,
socially withdrawn, and neurotic problems. These kinds of children behaviors relate more
with parent’s restrictiveness due to extreme anxious emotional concern about children’s
well-being than with restrictiveness due to disciplinary values (Mangleburg, 1992).
Consequently not all of Becker’s refined parental styles (especially Anxious Neurotics)
could be found in nonclinical settings (Carlson, Grossbart & Stuenkel, 1992).
In orders to assimilate the similarities of the dimensional and the typological approach as
well as overcome their respective weaknesses, researchers combined these two approaches
in order to generalize it to the regular family set up. Maccoby & Martin, (1983) were
among first advocates, who explained parent’s in terms of their placement on two
dimensions they termed responsiveness and demandingness. The responsiveness dimension
similar to (but not exactly) the warmth vs. hostility dimension, refers to the extent that
parents engage themselves in children’s activities and always remain supportive to children
Department of Management 66 Jamia Hamdard
(Table 2.9) Comparisons of parental style classifications
Chapter: 2 Review of Literature
needs and demands. The demandingness dimension, similar to restrictiveness vs.
permissiveness dimension refers to the extent that parents direct their children’s
development by maturity demands, maintain a close supervision over their children and
believe in disciplinary actions if their child disobeys (Baumrind, 1991). According to this
classification system, parent’s high in both responsiveness and demandingness corresponds
to Authoritative parental style; parent’s low in responsiveness but high in demandingness
corresponds to Authoritarian parental style. Further, Indulgent parents are those high in
responsiveness but low in demandingness, where as Neglecting parents are those with low
in both responsiveness and demandingness (Steinberg et al., 1991). Figure (2.9b) gives the
demonstration of the four parental styles.
Figure (2.9b) An integrative model of parental style(Source: Maccoby and Martin, 1983)
2.12.1. Parental Style and Children Influence
(Consumer Socialization Prospective)
Role of parental style on children’s socialization process has remained a subject matter in
most of the psychological and sociological researches for decades (Kaur & Singh, 2006).
But in marketing, it is not until recently that researchers start to employ parental style in
the process of socialization so as to examine children's consumer socialization properly.
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Chapter: 2 Review of Literature
Carlson & Grossbart, (1988); Manchanda & Moore-Shay, (1996); Rose, (1999) are among
the front researchers who from time to time examined the relationship between different
type of parental styles and the children socialization and revealed that parental styles
present a theoretical basis for illustrating the variations among parents about how they
communicate consumer skills and knowledge to their children. Carlson & Grossbart,
(1988) applied typological approach and studied the impact of mother’s parental style on
their children socialization process. The study revealed that, mother’s parental style
provides a theoretical basis for explaining differences among parents regarding how they
yield to children's requests, permit independence in product selection and allow children to
co-shop. Manchanda & Moore-Shay, (1996) applied dimensional approach (by treating
parental style constant along three dimensions i.e., permissiveness, authoritarianism and
authoritativeness) and studied the impact of parental style on their children behaviour. The
study showed that authoritarian parents were more controlling and less encouraging than
both permissive and authoritative parents; hence permissiveness and authoritativeness was
positively related to children's socialization than authoritarianism. Rose, (1999) applied
typological approach with Becker's (1964) three dimensional and studied parental style and
its impact on consumer socialization of children. The results of the study revealed a
positive correlation between parental style and consumer socialization about expectations
for consumer-related skills and knowledge regarding advertising practices, interactions
about consumption, children's influence and involvement in family purchases, children's
purchase autonomy and parental restriction of purchase and media exposure.
More recently, Neal & Horbury, (2001) conducted a research on 53 undergraduates and
studied the impact of parental style on person’s opinion of their own relationship qualities
and their opinion of how other people relate to them interpersonally. The findings of the
study showed that the persons with authoritarian or permissive parents ranked higher in
self-intimacy abilities than those respondents with authoritative parent. The other finding
revealed that a person with authoritative parents has positive opinion of other’s intimacy
ability than those with either an authoritarian or permissive parenting style. Baldwin,
Mclntyre & Hardaway, (2007) showed that the optimism in children’s personality is the
manifestation of parental style. Gadeyne, Ghesquiere & Onghena, (2004) showed the
attitudinal and behavioral problems are affected by parental style. Yahaya & Nordin,
(2006) stated that the parental styles have a direct impact on children’s achievements.
Authoritative parenting style was proven to have good impact on their academic
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Chapter: 2 Review of Literature
achievements. The results of this study was later on validated by study of Turner, Chandler
& Heffer, (2009), who showed a positive correlation between achievements and the
parental style. Onder, Kırdok & Isık, (2010) showed that children’s career decisions was
also an outcome of parental style. The results of the study showed that children belonging
to authoritative and authoritarian parents are more decisive than the child’s of neglectful
and permissive parents. The study further showed that neglecting and permissive parents
do not support their child in their career decisions. Lin & Lian, (2011) revealed in a study
in Malaysia that children’s coping capabilities are directly related to parental style. Fathers
and mothers were see at parallel stage of authoritarian parenting where as mothers are
observed more authoritative then fathers. It was concluded that authoritarian style of both
father and mother and authoritative parenting style of mother’s associate with adolescent
coping capabilities.
Based on the literature survey, it becomes very clear that children from parental styles
because of parent’s variant styles display different levels of participation and influence in
family purchase decisions. Hence it becomes evident that parental style in children
socialization process presents some valid justification of children’s influence in family
consumption decisions.
Department of Management 69 Jamia Hamdard