chapter 10 learning objectives
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Chapter 10 Learning Objectives. Distinguish between involuntary and voluntary turnover, and describe their effects on an organization. Discuss how employees determine whether the organization treats them fairly. Identify legal requirements for employee discipline. - PowerPoint PPT PresentationTRANSCRIPT
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Chapter 10Learning Objectives
1. Distinguish between involuntary and voluntary turnover, and describe their effects on an organization.
2. Discuss how employees determine whether the organization treats them fairly.
3. Identify legal requirements for employee discipline.
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Chapter 10Learning Objectives (continued)
4. Summarize ways in which organizations can fairly discipline employees.
5. Explain how dissatisfaction affects employee behavior.
6. Describe how organizations contribute to employees’ job satisfaction and retain key employees.
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Employee Separation
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Principles of Justice
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Employer/Employee Rights• Employer • Employee
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Developing a Disciplinary Procedure
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Methods of Discipline
Hot-Stove Rule• Principle of discipline
that says discipline should be like a hot stove, giving clear warning and following up with consistent, objective, and immediate consequences.
Progressive Discipline• A formal discipline
process in which the consequences become more serious if the employee repeats the offense.
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Progressive Discipline
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Alternative Dispute Resolution (ADR)
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Job Withdrawal
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Unpleasant Employees Are Bad for Business
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Employee Retention and Job Satisfaction
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Appropriate tasks and roles include safety precautions, especially when work could involve risks to workers’ health and safety.
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Co-worker relationships can contribute to job satisfaction, and organizations therefore try to provide opportunities to build positive relationships.