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    Chapter 14

    Network Design and Implementation

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    Agenda

    A nalysis and Design

    ImplementationL A N Voice Network Design

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    A nalysis and Design Phases

    Request Feasibility Study

    A nalysis (requirement)A lternatives (cost and benefit)

    Design Selection Cost Documentation Management approval

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    Implementation Phases Purchasing and vendor agreement Installation Training, and testing Conversion Follow up audit

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    Request

    Source User Senior managers

    Communication department External environment (customer, government, etc.)

    Form: formal or informal Prioritization (costs & benefits analysis) Outcome: approval, deny, or on hold by

    management

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    Feasibility Study

    Team User, specialist, and management

    Problems Technical or non-technicalA nalysis (technical, operational,economical, legal, schedule)

    Report and presentation Go or stop

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    A nalysis

    A nalysis items Geographic requirement (scope) Traffic load analysis

    Peak load (no. of message and length) National & international busy hour

    Traffic flow pattern by individual location (map) Response time, reliability, & availability (cost) Terminal operators (end users & their education

    background and needs) Capacity growth projection (6 months to 5 years) Constraint: time, cost, and compatibility

    Documentation and reports

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    Alternatives

    Sources (vendors)A vailability (enchancements or new

    products) Incompatibility issues Costs/services trade off

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    Design Items

    Configuration diagram Routing time (peak and average) Response time (peak and average) Delay consideration (queue)

    Simulation What if for routing, response, and delay

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    Selection Procedures Request for proposal (RFP) or request for

    quotation (RFQ) Selection criteria and its weight

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    Request for Proposal

    Title Table of contents Description of organization Problem definition Operation requirements Format of response Evaluation criteria Decision schedule References

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    Description of Organization Organization chart Organization locations Overview of system

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    Problem Definition Error rate Misrouting Time consuming Security

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    Operation Requirements

    Reliability Down time

    Misrouting Lost message Transmission error

    Performance Throughput Response time Error rate

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    Format of Response - I

    Title Table of contents Overview Software (function & feature) Hardware (function, feature, & capacity) Performance (future growth) Site requirement Conversion (installation, testing, &

    schedule)

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    Format of Response - II Maintenance (support) Costs Warranty Coverage User Training References Other related information

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    Selection criteria Proposed solution Compatibility Security and backup Price Technical support Product maintenance Repair service Financial viability

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    Vendor Response to RFP - I Introduction Executive summary Table of contents System design System feature Growth capacity Installation and testing methods Maintenance arrangements Ongoing support Installation schedule Pricing and timing of payments Warranty coverage Training and education Other Recommendation

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    Documentation Diagrams and maps Configuration and wiring

    Components list Hardware: model and specification Software: version, release, no. of copies

    Implementation plan (Gantt chart) Milestones A ctivities Schedule

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    ManagementA

    pproval Review and verification

    Users Operators

    Management: budget

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    Purchasing

    Vendor agreement Equipment configuration specification A cceptance test

    Schedule: delivery, installation, testing,operation

    Location: delivery, installation, testing,operation

    Other terms and conditions: payment, warranty,maintenance

    Get a experienced lawyer

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    Training

    Types of instruction Classroom Hand on

    In house Outside

    Educating Users Operators Maintenance crew

    Security and backup

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    Testing

    Testing time Testing Tools

    Software & hardware IBMs Telecommunication Network Simulator

    Testing areas Performance Stress testing (load) Error handling Error recovery procedures

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    Conversion Types

    Parallel

    Cut over Pilot Piece by piece

    Help desk Vendor technicians or consultants Implementation problems cleanup

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    Audit

    A fter six months Check performance or success criteria Formal report to management for proper

    actions

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    LA

    N Design Number of nodes Usage Traffic: day and time Disk storage Speed Security and backup Compatibility Management

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    Voice Network Design Peak load and average load Grade of service Capacity & usage of circuits Overdesigning or planned delay

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    Points to Remember

    A nalysis and Design Implementation

    L A N Voice Network Design

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    Discussion Develop a simple request for proposal to

    add e-business to a traditional departmentstore.