Lesson 2: AT THE HOTEL

Lesson 2: AT THE HOTEL

You are a hotel receptionist in Vilnius/Timisoara. You work at the check-in desk. You always have to do the same job. Ask the guests short questions to fill in the hotel registration form and welcome them in the hotel and in the city.

TOURIST ONE

Name

Ask for their confirmation of the reservation.

You want to see their passport.

Address

Telephone number at home (if possible also mobile phone number)

Nationality

Date of departure

Ask them if they are going to have any meals at the hotel.

If they do, tell them the restaurant opening times.

Tell them their room number; explain where the room is and how to get there.

Welcome them in the hotel.

TOURIST TWO

Name

Ask for their confirmation of the reservation.

You want to see their passport.

Address

Telephone number at home (if possible also mobile phone number)

Nationality

Date of departure

Ask them if they are going to have any meals at the hotel.

If they do, tell them the restaurant opening times.

Tell them their room number; explain where the room is and how to get there.

Welcome them in the hotel.