Allison Druin and Ben Bedersonfrom the University of Maryland

are awarded

The SIGCHI 2010 Social Impact Award

Allison Druin and Ben Bedersonfrom the University of Maryland

are awarded

The SIGCHI 2010 Social Impact Award

Allison Druin and Ben Bedersonfrom the University of Maryland

are awarded

The SIGCHI 2010 Social Impact Award

Weaving a

Web for changeCHI 2010 Social Impact Award Talk

University of Maryland

Allison Druin & Ben Bederson iSchool & Computer Science Dept.

Otto The Spider (2004)in www.childrenslibrary.org by Manuela Vladić-Maštruko

futuremobile

ofHCI

hugenatural language (and vision)

physical computing

context awareness

user

social networks

generated content

privacy awareness

Lead with HCI

Build ToolsPartner

Design/World

1. Design for the World

greater…

shipping books are difficult

conflict

the needs of the world have never been

impacted by…20th century models of

&expensive

educational services & materialsaccess to

has declined

intolerance & prejudice

children are

poverty

school resourcesdisease

continues…

[1 Design for the World] 2 3 4

International Children’s Digital Library

research led by the UMD

4,000,000 unique visitors

books in 54 languages

[Druin et al., 2001; Hourcade et al., 2002; Druin, 2005; Hutchinson, 2007; Druin et al., 2007; Bederson, 2008; Bederson et al., 2009; Druin et al., 2009]

website in 16 languages

150,000 pages of digitized books100,000 visitors per month

now a non-profit foundation

users in 200+ countries

[1 Design for the World] 2 3 4

Canadian retired teacher leads non-profit group

electronic & physical materials

South African rural communitiesto teach in

supports pre-school children

ICDL contributes

uses

to this initiative

[1 Design for the World] 2 3 4

Romanian class translates books on bullies

half the class translates a book

ICDL supports translation

the other half reviews

& language acquisition

translations

work

[1 Design for the World] 2 3 4

Taiwan Teachers support working mothers &

English taught as a 2nd language

their children…

ICDL is tool for 2nd language

ICDL books used to read/writetheir own stories

acquisition

[1 Design for the World] 2 3 4

country,

children, teachers, librarians, parents

[Druin et al., 2007 ]books, technology & world views

emailed book reviews, drawings,

used the ICDL

year study4 4 children monthly

yearly in-person interviews

children & likes/dislikes matrix

understand how children changed in their attitudes towardsUSA

Honduras

Germany

New Zealand

[1 Design for the World] 2 3 4

country,

[Druin et al., 2007 ]

year study4 4 children when using the ICDL…

content analysis used to understand

increased motivationto readmore diverse books read

confidence with technology increased

world view expanded

[1 Design for the World] 2 3 4

[1 Design for the World] 2 3 4

HCI

profiteering

prevent…

conflict

environmental stress

disease

for

peace

21st century

peace

Peace Ambassadormassive brainstorming

#hciforpeace

technologies to promote

hciforpeace.blogspot.com/

considerprecursors of peace democracy, education, economic opportunity

help

Call for Action: Design for the World

based on HCIL’s annual service project

Service projects around the world

Master’s projects, Ph.D. work, sabbatical work

HCI Peace Corps

www.cs.umd.edu/hcil/designingforabetterworld

2. Partner for Deepest Change

PartnerforChange

Gov/Non-Profits

children

elders USERSvoters

Industry

developing countries families

U.S. National Park Service

Google

Microsoft

UNICEFOne Laptop per Child

LeapFrog

Sesame Workshop

IntelZumobi

Fisher Price

Chevron

Carnegie Hall

PBS

Discovery Channel

World Bank

Mongolian Ministry of Education

1 [2 Partner …] 3 4

Design Process

user

tester

informant

design partner

[Druin, 2002]

Roles for the

1 [2 Partner …] 3 4

Design ProcessRoles for the

1 [2 Partner …] 3 4

Partnering Methods

Sticky Note Critique[Druin, 2002]

Low-tech Prototyping[Druin, et al., 2009]

Mixing ideas[Guha et al., 2004]

Iterative Design

with Children

1 [2 Partner …] 3 4

National Park Service

share ideas about

[Chipman et al., 2006]

the outdoors

nature walks with

in-context technology

National Park visitors

collaboration enhanced park experience

1 [2 Partner …] 3 4

worldwide collecting,

UNICEF

[http://jonnyj.net/interangible/archives/175]

preserving, & sharing personal stories

voices of everyone, everywhere

communicate locally heard globallybut be

all cultures, all languages, at all times

1 [2 Partner …] 3 4

Carnegie Hall

1 [2 Partner …] 3 4

21st century models of music education

Social interactions

Co-designwith high school students

musical

CHANGE for the next generation

Call for Action:

Partner for Deepest Change

partner

transforming connection learners have

New Learning Partnerships

with information&tools for learningthe

and learnersnon-profits, industry, academia, government

with

3. Build Tools for the Messy World

CounterPoint:

1 2 [3 Build tools …] 4

[Good & Bederson, 2002]

now there is PRezi …

and Microsoft pptPlex

zoomingpresentations

StoryKit

1 2 [3 Build tools …] 4Zombie Cake

Field Session: A Day at the Farm

StoryKit

1 2 [3 Build tools …] 4

Activity Use

Use 34,943 times by 6,723 users

Countries 75

Books Shared 1,271 (19.6%)

Books Created 6,473

Photos 22,287

Text 20,898

Sounds 5,175 (saved)of 9,207 (created)

Readability

1 2 [3 Build tools …] 4

Readability55% of ICDL users have screens 1024x768 or smaller

1 2 [3 Build tools …] 4

1 2 [3 Build tools …] 4

onbookevery devicea

1 2 [3 Build tools …] 4

ZumobiNetworkThe

human computationsocialweb scale

1 2 [3 Build tools …] 4

Quality

Affo

rdab

ility

MachineTranslation

Professional BilingualHuman

Amateur BilingualHuman

vs. translatorsWikipedia contributors

MonolingualHuman

human computationsocialweb scale

1 2 [3 Build tools …] 4

collection of stories on how HCI supportscreative expression

possible YouTube collectiontraveling exhibit in museums, art schools, galleries

shows next generation of creativity[CC 2007]

HCI Stories

Call for Action:

Build Tools for the Messy World

4. Lead with HCI

Developing WorldDesign for the

1 2 3 [4 Lead with HCI]

Simple is good. Bill Thies

needed....

existing tech

low-costsimplicity

education

c h a l l e n g e s

focus on SMS & non-textual interfaces

@ MSR India

TV-DVD  books

@ CMU

$10 8-bit video game computerMatt Kam

@ NYU

Challenging Laptops in IndiaChris Hoadley

December 2006

www.read.mn

December 2006

opengovernment

1 2 3 [4 Lead with HCI]

communication

transparencyparticipation

data

provide

indexed

http://opengovernment.labs.oreilly.com

broad participation al lows production ,

open standards & APIs

build a simple system

design for participationlearn from “hackers”

lower the barriers to experimentation

Learn f rom Web 2.0

not just consumption

spark innovation

&growthand let it evolve

votingaccessibilityaccuracycomplexitycostreliabilitysecuritysecurity perceptionsizespeedusability

systems

[Brookings Press, 2008]

1 2 3 [4 Lead with HCI]

hanging chad

butterfly ballot

accessibilityaccuracycomplexitycostreliabilitysecuritysecurity perceptionsizespeed

usability

[Brookings Press, 2008]

1 2 3 [4 Lead with HCI]

butterfly ballot

votingsystems

hanging chad

…but the focus is on security

on 6 voting machines4 verification systems

so we did a study…expert review (10 experts)

field study (1,500 participants in 3 states)

lab study (42 participants)

looked at accuracy…preference

1 2 3 [4 Lead with HCI]

tasks:18 offices & 4 ballot questionsoffice block & straight partymulti-candidate electionchange a votecast a write-in vote

process:pre-mark bookletwrite-in matched voter with booklet

research design

1 2 3 [4 Lead with HCI]

error rate – vote for president

ES&S Diebold Avante Zoomable Hart Nedap0

0.5

1

1.5

2

2.5

3

3.5

4

4.5

5

No vote cast Voted for another candidate Proximity error

Perc

ent

Erro

r

1 2 3 [4 Lead with HCI]

error rate – impact of task

ES&S Diebold Avante Zoomable Hart Nedap0

2

4

6

8

10

12

14

16

No special tasks Vote for two Change vote

Perc

ent

Erro

r

1 2 3 [4 Lead with HCI]

error rate – write-in errors

ES&S Diebold Avante Zoomable Hart Nedap0

5

10

15

20

25

30

35

Unlikely to be counted Error writing name

Perc

ent

Erro

r

No vote castName didn’t matchBubble not filled in

1 2 3 [4 Lead with HCI]

U . N . U n i v e r s a l D e c l a r a t i o n o f H u m a n R i g h t s

Call for Action: Lead with HCI

representation of all desired HCI groups

convenes to vote platforms for policies

lobby on the world stage

in academia, industry, etc.

to highlight

(United Nations, country governments, etc.)

Universal Access to Information

HCI Peace Corps

New Learning Partnerships

Universal Access to Information

HCI Stories

Lead with HCI

Build ToolsPartner

Design/World

Acknowledgements…

1 2 3 [4 Lead with HCI]

• Special thanks to: SIGCHI, Ben Shneiderman, Jenny Preece, Dan Olsen, Clare-Marie Karat, John Karat, Randy Pausch

• Our HCIL Colleagues: Anne Rose, Tim Browne, Ann Weeks, Evan Golub, Mona Leigh Guha, Beth Foss, Beth Bonsignor, Alex Quinn, Leshell Hatley, Quincy Brown, Greg Walsh, Robin Brewer, Catherine Plaisant, Joe Hammer, Genna Kulles, Kiki Schneider, KidsTeam

• Supported by: National Science Foundation, Google, Carnegie Hall, U.S. National Park Service, Sesame Workshop, UNICEF, IMLS, Microsoft Corp., Adobe Corp., Discovery Communications

www.childrenslibrary.org

HCIL Symposium – May 27th – 28th www.cs.umd.edu/hcil/soh/