chicago ama | april 19 event featuring ben underwood, christopher house
DESCRIPTION
Chicago AMA Nonprofit SIG event on April 19, 2012 on Metrics Measurement.TRANSCRIPT
Chicago AMA Non-Profit SIG
April 19, 2012
• 100-year history
• 5 family resource centers
• 3,400 children and family members served annually
• High-quality education for students 6 weeks to 18 years
old
• Support for students' families: adult education, social
work services, and other family support services
• A comprehensive network of services that helps families
thrive
What Christopher House
Does
Christopher House’s road to
measuring and sharing outcomes
Stanford Social Innovation Review
(Winter 2011): “Large-scale social
change comes from better cross-sector
coordination rather than from the
isolated intervention of individual
organizations. It doesn’t happen often,
not because it is impossible, but
because it is so rarely attempted.”
Collaborating Partners
• The Blueprint - Common outcomes, research-
based assessment tools and software
• Prioritizing professional development based on
data results
• Sharing project manager and technical
support (i.e. monitors data, produces reports,
facilitates cross agency meetings, etc.)
• Program improvements based on data
Agency and Community ROI
Common Outcome Measures
Early Childhood
Programs After School Programs
Adult Educational
Programs
Increased school
readiness
Children and youth
improve school
performance
Adult learners will
increase their level
of education and
English literacy
Children and youth will
have improved social
skills and interpersonal
behavior
Parents will be more
engaged in their
children’s development
and education
Youth graduate from high
school
Youth enroll in post-
secondary education
after high school
graduation
Early Childhood
Data Report
Winter 2011
Agency
A
Agency
B
Agency
C
Agency
D
Agency
E
Agency
F Teaching Strategies Gold Average Scores
Social/Emotional
Scores 5.77 5.24 4.97 4.61 4.30 4.84
Language Scores 5.86 5.23 5.15 4.81 4.60 4.79
Physical Scores 6.20 5.84 5.63 5.33 5.20 5.92
Mathematics Scores 4.57 3.77 3.56 3.22 3.06 3.20
Rating scale is 1-9 with 1 being the beginning of the developmental continuum
Using Data To Focus Staff on Shared Goals
Using Data To Communicate Results to Clients
Using Data To Improve Services Pre-Assessment
Data – Nov 2010
Improvement Plan Post-Assessment
Data – May 2011
55.8% of youth report
they volunteer “rarely”
20% of youth report they
volunteer “often” or “very
often”
Offer community
events for students to
volunteer and get
involved.
Identify the students
that “rarely/never”
volunteer and seek
volunteer
opportunities within
their field of interests.
18.6% of youth report
they rarely volunteer
62% of youth report they
volunteer “often” or “very
often”
Using Data To Communicate Impact to Donors
• This is where we have the most room to grow!
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
FY07 FY08 FY09 FY10 FY11
% of 4-5-year olds Meeting Kindergarten Readiness Indicator
• The Benchmarking Collaborative is adding new
outcomes and expanding service areas to include
School Age, Infant/Toddler development, Workforce
Development Programs, and Mental Health
• Continue to explore opportunities for new partners
FY12 Goals
Where we go from here
• Social media
• Marketing materials
• Hard-copy Newsletter
• E-Blast Newsletter
• Events
