chief data officer challenges - be data driven - deloitte conference - 20161110
TRANSCRIPT
Make your company & your clientsData Driven
Deloitte IDO – November 2016Abed Ajraou – Director of Data & Insights @First Utility
First Utility – Putting customers in control; saving them money
Cheaper tariffs Great service More knowledge
Individual Transaction-Level
Data
Industry Data
Internal Data
Data & Insights Platform
Delivering Business
Values for our clients
Data for Products and Operational Process
Data for Dashboarding and Business Decisions
Data for Predictive Analytics
Allow us to deliver a better service for our customers
Allow us to optimise the business and give the better price to our customers
Allow us to give more knowledge to our customers
Allow your customers to be Data Driven
Chief Data Officer challenges
Technology
Alignment
People
Data Value
Independent
Right Balance
Data Driven Company – Flipping to the new way to consume data
Business QueriesAsk a business question
1
IT ServicePreparing the answer of
the requirements
Traditional way to get the data
2
Business QueriesCan use the data to
answer their own question and refine their query 2
Data & InsightsPreparing a scalable Data Platform to allow the usage
1
New way to consume the data
However, the company is become more intelligent with the Data Centralisation
Industry Data
Individual Transaction-Level Data Internal Data
Enable the Big Picture
Better Agility Unable Data
Discovery Collect more data Analyse the data
with high performance
Thank you for your attentionAny Questions?