October 2012

Chief Executive Recruitment

Candidate Pack

Olympic Office Centre, 8 Fulton Road HA9 0NU

Telephone 020 8830 6777 Fax 020 8450 9777

info@campbelltickell.com www.campbelltickell.com

Campbell Tickell Ltd Incorporated in Cardiff (England & Wales) Registration number 4713939

Registered office 14 Accommodation Road, London NW11 8EP VAT number 743 6943 08

October 2012 Dear Applicant, Wilf Ward Family Trust - Chief Executive Recruitment Thank you for your interest in this position. Enclosed is the information you will require to assist you in completing your application. To apply please can you:

Provide an up-to-date CV which shows your full career history with any breaks explained – we recommend that this is no longer than three pages;

Write a supporting statement detailing how you are a good candidate for this post and how you fulfil the person specification – we recommend that this should be a maximum of around three pages;

Complete the combined compliance and equal opportunities form;

Indicate if you cannot attend any of the interview dates.

Please note that applications can only be considered if all the documentation is completed. However, it is not mandatory to complete the equal opportunities form. The information requested is purely for equal opportunities monitoring purposes in line with our commitment to equality and diversity, and will not affect the outcome of your application. Once complete, please send your application, preferably in MS Word format, by email to wwft@campbelltickell.com or by post to: Campbell Tickell Recruitment Olympic Office Centre 8 Fulton Road Wembley HA9 0NU

Due to postal unreliability we recommend you e-mail your application to us wherever possible to avoid disappointment.

Continued…/

Wilf Ward Family Trust Chief Executive Recruitment

October 2012 Page 3 of 17

/…continued Applications must be received by Friday 2 November 2012 at 12 noon. It is your responsibility to ensure that we have received your application. If you do not receive confirmation of receipt of your application from us within 24 hours of sending, please call 020 3434 0990 to ensure it has arrived. You should also ensure that you use a secure email address from which to send your application, as our system will filter out emails if it believes them to have been sent from unsecured sites that are often used to send spam emails. In order to avoid last-minute IT issues, we also ask that you allow yourself ample time to submit your application in advance of the deadline. Should you be shortlisted for interview, the first interviews will be held on Tuesday 13 November 2012. Following this process, final interviews will take place on Wednesday 28 and Thursday 29 November 2012. If you have any questions, please feel free to contact me on 07900 363803 or kellyshaw@campbelltickell.com. We look forward to hearing from you. Yours sincerely,

Kelly Shaw Senior Associate Consultant

Wilf Ward Family Trust Chief Executive Recruitment

October 2012 Page 4 of 17

CONTENTS

Welcome letter from the Chair 5

About Wilf Ward Family Trust 6

Meet the Trustees 7

Job description 10

Person specification 12

Management structure chart 13

Principal terms and conditions of service 14

Key dates 16

The press advertisement 17

Equal opportunities monitoring and compliance application forms

- attached separately to download from www.campbelltickell.com

The following supplementary information can also be downloaded from www.campbelltickell.com:

Annual Review 2011 - 2012

Business Plan 2012 – 2013

Accounts to 31st March 2012

In Touch News Letter – September 2012

*Please note that hard copies of all documents are available on request

Further information on the Wilf Ward Family Trust can be found at http://wilfward.org.uk

Wilf Ward Family Trust Chief Executive Recruitment

October 2012 Page 5 of 17

Welcome Letter from the Chairman

Dear Applicant, Chief Executive Thank you for your interest in The Wilf Ward Family Trust and in particular our requirement to appoint a new Chief Executive. Our current Chief Executive, Richard Pick, is looking to retire at the end of March 2013 and we are looking for his successor to lead our organisation through the current challenging times. We have put together a recruitment pack which aims to give you an insight into our organisation and will help in your decision to make an application. The Trust was formed in 1986 by Wilf and Phyllis Ward and has a track record of excellence in the field of providing services to people with a range of disabilities. Since the Trust started operating in 1988 we have had two Chief Executives and in my view this senior post is crucial to our continued development within a challenging health and social care environment. Until 31st March 2011 the Trust was governed by the Trust Deed but the Trustees took the decision to incorporate the organisation as a Company Limited by Guarantee when the assets and liabilities were transferred to the new charitable company. As a Chartered Accountant I have been a Trustee of the Wilf Ward Family Trust since its formation in 1986 and took over the role as Chair in October 2004. Since then I have had a close working relationship with both Chief Executives without getting involved in the day to day operational management. I see my role as providing guidance and advice at a strategic level. In addition to myself there are also seven other Trustees with a wide range of experience. As at to-day’s date the turnover of the business is circa £20m per annum with 80 properties. We have a payroll of 1,100 employees made up of 300 full time: 600 part time and the balance being staff employed on a relief basis which gives us the flexibility. I can assure you it is an exciting time to be part of the future of the Wilf Ward Family Trust and very much look forward to hearing from you. Yours sincerely,

Tony Denness

Tony Denness Chair of the Board of Trustees

Wilf Ward Family Trust Chief Executive Recruitment

October 2012 Page 6 of 17

About Wilf Ward Family Trust

The Wilf Ward Family Trust was founded in November 1986 to give relief to carers through

the provision of residential respite units and day facilities. Our work began when our

founding Trustees Wilf and Phyllis Ward established Isabella Court in Pickering as a Short

Break service for people with disabilities. Since then The Trust has grown and offers a

range of services to children and young people with disabilities, adults with disabilities and

older people. We offer the following:

Residential Care

Personal or Home Care

Support in the Community.

Activities

Supported Living Accommodation

Supported Employment

Range of Short Breaks

Holiday Services

Services through Direct Payments

Personal Budgets

Tailor Made Services.

We currently operate across the Yorkshire, Humber and North East of England regions and

employ over 1100 staff. We can offer jobs and careers such as Support Workers and

Managers across more than 80 individual services - with new locations being continuously

created.

Our aim is to help maximise the independence and lifestyle opportunities for the disabled

people we support. Trustees are committed to a true service user led organisation.

Wilf Ward Family Trust Chief Executive Recruitment

October 2012 Page 7 of 17

MEET THE TRUSTEES

Tony Denness

Chair of Board of Trustees

Tony joined the Trust in 1986. Qualified as a Chartered

Accountant in 1961 with Thomson McLintock & Co (now

KPMG) in Glasgow and became a member of the Institute of

Chartered Accountants of Scotland. Shortly afterwards Tony

left the profession and joined a small printing company as

Company Secretary. In 1967 Tony joined Scottish Aviation Ltd

at Prestwick Airport as Company Secretary and was later

appointed to the Board. After the nationalisation of the aircraft

industry in 1975 Tony joined Hawker Siddeley in Yorkshire as Group Finance Director of

Brook Crompton Parkinson Motors Ltd which was a company manufacturing electric

motors. In 1984 Tony was headhunted to join the Ward Group at Sherburn as Group

Finance Director where his Chairman was Wilf Ward. When Wilf and Phyllis Ward set up

The Wilf Ward Family Trust in 1986 Tony was invited to be a Trustee and in October 2004 Wilf invited him to take over as Chairman of the Trust.

Phil Fletcher

Phil Fletcher, MRICS, is a chartered surveyor with over 30

years experience of working and valuing in the local Pickering

area. Phil manages the Boulton & Cooper Stephenson Estate

Agent Pickering and Kirkbymoorside branches with

responsibility for Estate Agency, surveying and valuation and

lettings. Phil brings a specialist knowledge to the Trust in terms

of advice on a range of property matters including valuation

and rental and lease arrangements.

Phil has lived in the Pickering area for most of his life. He is

actively involved in the community being a member of several local organisations.

Nick Shaw

Nick Shaw joined the Trust in December 2008.

Prior to retirement, Nick was a solicitor in private practise with

a particular interest in helping people with mental health

issues and learning difficulties. Nick lives in Scarborough with

his wife, Debbie. He has two children; a daughter who is a

primary school teacher in York, and a son who is at Sixth

Form College. Nick has also been involved with Bethany

House, a residential home for people with learning disabilities

in Sheffield for many years and is delighted that the Trust is

now responsible for the management of the service.

Wilf Ward Family Trust Chief Executive Recruitment

October 2012 Page 8 of 17

Rosie Coles

Rosie Coles joined the Trust in 2000. In the past she has

worked as a nurse in the community and in a Coronary Care

Unit. Rosie spent several years as a respite and foster carer

for children with special needs and also worked with people

with dementia. As a mature student, she gained as MSc in

Gerontology at King’s College London. Rosie is a magistrate

on the Scarborough bench and a member of the

Scarborough Family Panel, and has recently started pre-

ordination training with the Methodist Church.

Paul Dyson

Paul Dyson is an independent social worker and social work

researcher. He has spent 30 years in various Local Authority

social services’ departments specialising in child care and

disability. Currently he is chairperson of a Local Safeguarding

Children Board and also works as a consultant social

worker.

Paul first worked with the Trust as a local authority

commissioning manager and in that time came to highly

regard the Trust’s work. Paul thinks the Trust makes a major

contribution to the Independent Supported Living sector and is a strategic and policy

leader in developing modern outward-looking policies for Service Users and their

families. It is because of this that Paul was very willing to join the board of Trustees as he

regards them as one of the best in the charity sector.

Malcolm Smith

Malcolm Smith worked with Wilf Ward at the Ward Group for 25 years where he was the company secretary, he left Wards in1992. Since then Malcolm has been involved in various companies both as company secretary and as a director, including a computer maintenance company, a property operation and a company in London specialising in the design of financial products for banks and building societies. Malcolm believes that his expertise and knowledge, and his previous friendship with the late Mr Wilf, will continue to be useful to the Trust.

Wilf Ward Family Trust Chief Executive Recruitment

October 2012 Page 9 of 17

Stephanie Lacey

Stephanie Lacey BSocSc PGDip MCIH is a freelance consultant working in the field of housing policy, strategy and research. Stephanie was formerly Head of Corporate Strategy at Midland Heart, the largest housing association in the Midlands. She has ten years working experience in social housing, seven in strategic roles at Birmingham City Council and Midland Heart, and three years’ experience in housing management. Stephanie has contributed to several large scale research

projects, including housing market studies, an impact assessment feasibility project and the West Midlands Regional Housing Strategy. She also led the pre- and post-merger corporate planning processes during the formation of Midland Heart, including establishing strategic review and measurement mechanisms. Stephanie also works part time at the University of York coordinating the regional programme for Making Research Count. Making Research Count is a national research dissemination programme, subscribed to by local authorities and other partners, in which emerging and topical research findings are communicated to frontline practitioners in social work and social care, to encourage improvement in policy and practice. Stephanie has actively enjoyed playing the piano since the age of five, and also takes pleasure in walking and learning foreign languages.

Lydia Wiffen

Lydia Wiffen MBA, CFCIPD, FInstLM and MIC became a

Trustee in August 2012, she works as a management

consultant specialising in organisational development,

change management, strategic business planning,

leadership and management, training and learning in

organisations. Lydia has previously held senior roles in

both the public and private sector, she also served as a

governor at a large York Secondary School for 8 years

being at various times the Chair of Finance and Premises and the Staff and Students

Committees. For the past few years Lydia has been involved with the Trust as their

external Investors in People Assessor, when she gave up this role she wanted to stay

involved with and continue to support the work of the Trust.

Note: When the Trustees took the decision that The Wilf Ward Family Trust would be registered as a

Company Limited by Guarantee the Trustees became Directors of the Charitable Company. However

collectively they continue to refer to themselves as Trustees

Wilf Ward Family Trust Chief Executive Recruitment

October 2012 Page 10 of 17

Job Description

Post: Chief Executive

Location: Pickering, North Yorkshire

Responsible to: Chair and Trustees

Responsible for: Strategic direction and operational delivery of the services provided by the Trust

Line Managing: Corporate Management Board and indirectly all staff within the Trust

Purpose of the role:

To take full responsibility, under the Trustees, for the overall leadership, direction, development and operational management of the Trust. As Chief Executive you will work closely with the Chair and the Trustees to ensure that the value base of the organisation is reflected in its policy objectives, ambitions and services to its service users and carers. To ensure that staff operate to the highest professional standards and to play a lead role in the motivation, generation of efficient and effective staff teams and ensuring their on-going welfare.

Key relationships:

External: To maintain and develop good relationships with customers, stakeholders, regulators and funders and in particular local authorities, partners and health authorities.

Internal: To maintain good relationships with Trustees and all staff.

Designation of post and position within management structure:

The Chief Executive is Chair of the Corporate Management Board which includes the Director of Operations (West), Director of Operations (East), Director of Resources, Three Operations Managers, Learning and Development Manager, HR Manager, Financial Resources Manager and CMB and Safeguarding Manager.

Role and responsibilities:

Leadership & Operational Management

Be responsible to the Trustees for the overall leadership, direction, development and operational management of the Trust.

Direct, plan and manage the activities of the Trust to ensure it achieves its strategic aims and business objectives whilst remaining financially robust.

Ensure there is a long-term strategy for the Trust with objectives that can be monitored, measured and reviewed against its policy direction.

Provide clear, visible guidance for the Trustees and Corporate Management Board.

Monitor the operation and performance of the Trust whilst keeping the organisational structure under review.

Develop and raise the profile of the Trust, in order to influence and foster good working relationships with external stakeholders; including statutory bodies, local and National Government and elected members, and other voluntary, not for profit and commercial organisations.

A logical approach to the identification, appraisal and introduction of new business opportunities.

Wilf Ward Family Trust Chief Executive Recruitment

October 2012 Page 11 of 17

Work with the Trustees and other colleagues to maximise the Trust’s opportunities for the growth of new business, diversification and development of appropriate services in accordance with the Trust’s long term strategy.

Ensure that all relevant legislation pertaining to the delivery of the Trust’s services is fully complied with and act as the Nominated Individual in respect of CQC Care Homes and Domiciliary Services.

To be responsible for implementation of all Health and Safety legislation and best practice, development of policy, practice and procedures.

Policy & Objectives

Be responsible to the Trustees for the effective implementation of policy objectives, in line with the Trust’s objectives and core values.

Ensure that the resources of the Trust are best deployed to achieve the required objectives and/or to implement decisions made by Trustees.

Monitor the progress of the Trust in achieving objectives and implementing decisions, including performance against the financial budget.

Promoting an organisational culture that is service user focused, open, creative and views change positively.

Board Support

Support the Trustees to enable them to fulfil their responsibilities by ensuring they receive appropriate, timely information and advice on all relevant matters.

Work closely with the Trustees in coordinating and getting approval on the overall strategy, policy and objective setting process.

Ensure the Trustees receive appropriate and timely information and advice on matters relevant to the discharge of their duties, including the review of the strategic direction of the Trust.

Ensure that the Trustees receive regular and appropriate reports on the progress of the Trust including performance set against the financial budget.

Ensure good governance, administrative and other appropriate support for Trustees is in place.

Corporate & Organisational Culture

Be responsible for high professional standards and lead on the motivation, welfare, effectiveness and efficiency of staff.

Ensure the Trust’s values and policies are relevant, fair and consistently implemented

Ensure that the recruitment, management, training and development of staff are directed to achieve the objectives of the Trust, including the implementation of current employment and equal opportunities legislation and good practice.

Develop and foster good and effective communications within the Trust.

Promote and maintain an environment which attracts, retains and motivates good quality staff.

Note: The Chief Executive will of course be responsible for a wide range of tasks and activities not necessarily listed in the job description that may change over time.

Wilf Ward Family Trust Chief Executive Recruitment

October 2012 Page 12 of 17

Person Specification

The successful candidate will already be in a senior leadership position, with a good reputation for substantial achievement in their chosen field.

Background and Experience:

A recognised professional qualification in a relevant field (not essential but highly desirable).

Evidence of commitment to continuing professional development.

A record of achievement leading an organisation or significant department or business unit of comparable complexity, responsibility and budget.

An understanding of policy developments in the field of social care and learning disability.

Experience of developing strategic plans and monitoring performance against agreed objectives.

A track record of implementing effective, innovative strategies in a large, multi-disciplinary environment.

Proven ability to manage resources effectively and to set, monitor and manage a significant revenue budget with complex income streams.

Experience of working successfully with Trustees or within a comparable environment.

A track record of establishing, managing and developing collaborative working relationships with a range of internal groups and external organisations.

A track record of implementing effective, innovative strategies in a large, multi-disciplinary

environment.

Evidence of success in promoting diversity and equal opportunities.

Determine and evaluate service quality and co-ordinating services in order to achieve effectiveness and value for money.

A sound understanding of issues relating to asset/property maintenance and management.

Ability, Skills and Knowledge:

Ability to build effective teams that deliver high standards, work collaboratively and integrate solutions across organisations in respect of complex and challenging problems.

Highly developed oral, written and presentation skills, ability to communicate and gain ownership of a clear vision and direction.

Politically astute, able to work effectively with Trustees, and to establish credible relationships with Government and other external stakeholders.

Good influencing skills and the ability to convince through personal credibility rather than managerial authority.

Personal Style and Behaviour:

A commitment to the values base of the organisation.

Confident, resilient and able to operate in a demanding environment.

An inspiring leader with a collaborative style who leads by example, empowers others and is a team player.

A highly effective communicator who is creative, positive and persuasive.

The highest degree of honesty, probity and integrity.

Wilf Ward Family Trust Chief Executive Recruitment

October 2012 Page 13 of 17

MANAGEMENT STRUCTURE CHART

Wilf Ward Family Trust Chief Executive Recruitment

October 2012 Page 14 of 17

PRINCIPAL TERMS AND CONDITIONS (For information purposes only) 1. Position Chief Executive 2. Location and Base Office base is at the Trust registered office in Pickering North Yorkshire. However, the Trust reserves the right to request that the post holder work in other

trust operational areas if required. 3. Commencing Salary Your salary will be either c.£ 80,000.00 per annum plus a Trust car, or c £85,000.00

per annum without a Trust car. Your salary will be paid every four weeks into your bank account by BACS transfer. If a Trust car is chosen then an agreed mileage rate will be applicable for all business mileage excluding home to business mileage. You will be expected to pay for all fuel used for private use. If a Trust car is not chosen then the Trust's essential users mileage rate will apply. Pension contributions are calculated on annual salary only.

4. Sick Leave Entitlement

The post holder will receive six months full pay and six months half pay in the event of sickness. There is a six month qualifying period for this entitlement. Please see the Trust’s absence policy for details.

5. Annual Leave Entitlement The post holder will receive 31 days (calculated into hours) annual leave to be taken

within a twelve month period. Annual leave should not be taken within the first three months of employment unless agreed at interview.

6. Statutory Holidays The post holder will receive eight statutory bank holidays in addition to annual leave entitlement. 7. Hours of Work

The post holder will be required to work a standard 37 hour week during office hours but will be prepared to work flexibly according to the needs of the role. There will also be occasions when weekend and evening work is required where overtime is not paid; however, lieu time can be accrued and taken at a convenient time.

8. Probationary period There is a 26 week probationary period applicable to this post which will commence on the start date. 9. Termination of employment The post holder will be required to give three months written notice of their intention to leave the employment of the Trust. 10. Disciplinary Rules The post holder is subject to the Trust’s disciplinary rules and procedures as set out in the policy and procedures manual.

Wilf Ward Family Trust Chief Executive Recruitment

October 2012 Page 15 of 17

11. Pension Scheme A pension scheme is provided via the Pensions Trust. The Trust will contribute 12% of annual salary to the scheme and the post holder will contribute 6% of annual salary. 12. Criminal Records Bureau The post holder will be required to complete a Criminal Records Disclosure prior to commencement of employment. 13. The Independent Safeguarding Authority (ISA) The Safeguarding Vulnerable Groups Act 2006 requires employees working in a regulated activity to undergo an enhanced CRB check which includes ISA checks. 14. Relocation Package

Relocation package of up to a maximum of £ 8,000.00 tax free to include legal costs of buying and selling, removal costs, estate agents fees and any other expenditure associated with relocation to the Pickering area. Any expenditure above £ 8,000.00 will require to be agreed with the Chair and would be included on P11D and thus taxable. In the event that the Chief Executive leaves within one year of appointment then 100% of Relocation Package is repayable and in the event the Chief Executive leaves within two years of appointment then 50% of Relocation Package is repayable.

Wilf Ward Family Trust Chief Executive Recruitment

October 2012 Page 16 of 17

KEY DATES

Closing date for completed applications

Friday 2 November 2012, 12 noon

First interviews Tuesday 13 November 2012

Second stage process Wednesday 28 and Thursday 29 November 2012

Wilf Ward Family Trust Chief Executive Recruitment

October 2012 Page 17 of 17

MEDIA ADVERTISEMENT ADVERT