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The Revenue Marketing Journey Debbie Qaqish Chief Revenue Marketing Officer The Pedowitz Group Blog: www.revenuemarketer.com

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Page 1: Chief Revenue Marketing Officer The Pedowitz Grouppages2.marketo.com/rs/marketob2/images/Qaqish... · interacting with and nurturing leads until they are sales ready and then helping

The Revenue Marketing Journey

Debbie QaqishChief Revenue Marketing OfficerThe Pedowitz GroupBlog: www.revenuemarketer.com

Page 2: Chief Revenue Marketing Officer The Pedowitz Grouppages2.marketo.com/rs/marketob2/images/Qaqish... · interacting with and nurturing leads until they are sales ready and then helping

Wow! A Rockstar Road Show???Introducing Lady Qaqish!

Page 3: Chief Revenue Marketing Officer The Pedowitz Grouppages2.marketo.com/rs/marketob2/images/Qaqish... · interacting with and nurturing leads until they are sales ready and then helping

4/7/2011 The Pedowitz Group ©2010 3

The Pedowitz Group Overview-A Marketo Partner & National Sponsor

of the Roadshow-

Companies call The Pedowitz Group when they are transitioning from traditional marketing to revenue marketing.

•Strategy•Selection•Implementation•Optimization•Revenue

Page 4: Chief Revenue Marketing Officer The Pedowitz Grouppages2.marketo.com/rs/marketob2/images/Qaqish... · interacting with and nurturing leads until they are sales ready and then helping

First step?

Get your head out of the

sand!

Page 5: Chief Revenue Marketing Officer The Pedowitz Grouppages2.marketo.com/rs/marketob2/images/Qaqish... · interacting with and nurturing leads until they are sales ready and then helping

Let’s find out about you…

Page 6: Chief Revenue Marketing Officer The Pedowitz Grouppages2.marketo.com/rs/marketob2/images/Qaqish... · interacting with and nurturing leads until they are sales ready and then helping

“Debbie, what are you gonna do about revenue?”

Page 7: Chief Revenue Marketing Officer The Pedowitz Grouppages2.marketo.com/rs/marketob2/images/Qaqish... · interacting with and nurturing leads until they are sales ready and then helping

The Revenue Marketing Journey

Page 8: Chief Revenue Marketing Officer The Pedowitz Grouppages2.marketo.com/rs/marketob2/images/Qaqish... · interacting with and nurturing leads until they are sales ready and then helping

The Revenue Marketing Journey

Characterized by:• Leads to sales• Have a pulse• Email system• Uni-dimensional• Highly manual

Typical Metrics:• # of emails sent• % open• % click through• % forms completed

Page 9: Chief Revenue Marketing Officer The Pedowitz Grouppages2.marketo.com/rs/marketob2/images/Qaqish... · interacting with and nurturing leads until they are sales ready and then helping

The Revenue Marketing Journey

Characterized by:• Marketing

automation with CRM

• Efficiency to revenue

• Not yet predicable from top of lead funnel to close

Typical Metrics:• # of scored (MQL)

leads sent to sales• % conversion to

opportunity• % conversion to close• % contribution to

pipeline• # of days to close

LASERLASER

Page 10: Chief Revenue Marketing Officer The Pedowitz Grouppages2.marketo.com/rs/marketob2/images/Qaqish... · interacting with and nurturing leads until they are sales ready and then helping

The Revenue Marketing Journey

Characterized by:• All elements of

Demand Generation PLUS

• Repeatable• Predictable• Sustainable

Typical Metrics:• # of scored (MQL)

leads sent to sales• % conversion to

opportunity• % conversion to

close• % contribution to

pipeline• # of days to close

Page 11: Chief Revenue Marketing Officer The Pedowitz Grouppages2.marketo.com/rs/marketob2/images/Qaqish... · interacting with and nurturing leads until they are sales ready and then helping

What Does Sales Have To Say?

CSO Insights2010 Study

Page 12: Chief Revenue Marketing Officer The Pedowitz Grouppages2.marketo.com/rs/marketob2/images/Qaqish... · interacting with and nurturing leads until they are sales ready and then helping

What Does Sales Have To Say?

CSO Insights2010 Study

Page 13: Chief Revenue Marketing Officer The Pedowitz Grouppages2.marketo.com/rs/marketob2/images/Qaqish... · interacting with and nurturing leads until they are sales ready and then helping

What Does Sales Have To Say?

CSO Insights2010 Study

Page 14: Chief Revenue Marketing Officer The Pedowitz Grouppages2.marketo.com/rs/marketob2/images/Qaqish... · interacting with and nurturing leads until they are sales ready and then helping

What is a Revenue Marketer?

1. A Revenue Marketer is a specific type of who has revenue or revenue related accountability through the kinds of campaigns, communications and digital interactions they set up. 2. They are responsible for the top of the sales funnel and interacting with and nurturing leads until they are sales ready and then helping to accelerate opportunity velocity. 3. RMs use some type of marketing automation platform integrated with CRM to power their Revenue Marketing Practice

4. They get repeatable, predictable & sustainable (RPS) revenue results.5. Practice attributes: Revenue focused metrics People, skills and compensation Organizational structure Processes Sales & marketing alignment (second in the study) Technology Content and creative Demand generation strategies and tactics14

Page 15: Chief Revenue Marketing Officer The Pedowitz Grouppages2.marketo.com/rs/marketob2/images/Qaqish... · interacting with and nurturing leads until they are sales ready and then helping

Meet The Revenue Marketing Team!

VP of Marketing RevenueBusiness AnalystPower User / Marketing Technologist

Revenue Focused CreativeRevenue Focused ContentTelequalifying/Nurturing Team

Page 16: Chief Revenue Marketing Officer The Pedowitz Grouppages2.marketo.com/rs/marketob2/images/Qaqish... · interacting with and nurturing leads until they are sales ready and then helping

Meet the VP of Marketing Revenue!Role Description• Strategic role for Demand

Generation• “Sounds” like a VP of

Sales• Manages a lead funnel

and is focused on revenue results

• Envisions effective campaigns – all elements

• All campaigns are about pipeline and revenue impact

Skills & Experience• Communication• Teamwork• Execution• Revenue results focused

including to areas he/she does not have direct responsibility

• Sales, sales ops, finance• Not typically agency,

product or creative • Often hired

Page 17: Chief Revenue Marketing Officer The Pedowitz Grouppages2.marketo.com/rs/marketob2/images/Qaqish... · interacting with and nurturing leads until they are sales ready and then helping

Meet the Business Analyst!

Role Description• Metrics are now a part of

your life• What you measure

changes over time• Efficiency Metrics to

Revenue Metrics• Lots of experimentation,

numbers do not lie• Constantly reviewing

Skills & Experience• Analytical

• Communication

• Experimentation

• Successful prior experience includes in using technology to translate business analytics and suggestions for change. Google analytics, CRM, etc.

Page 18: Chief Revenue Marketing Officer The Pedowitz Grouppages2.marketo.com/rs/marketob2/images/Qaqish... · interacting with and nurturing leads until they are sales ready and then helping

Meet the Marketing Technologist!

Role Description• Power User• Sets up and executes

campaigns• Continuously learning

how to more effectively leverage the technology to meet the business needs

Skills & Experience• Application friendly• HTML• Web understanding• Detail oriented/Logic• Successful prior

experience includes CRM, web, HTML, picks up apps quickly

Page 19: Chief Revenue Marketing Officer The Pedowitz Grouppages2.marketo.com/rs/marketob2/images/Qaqish... · interacting with and nurturing leads until they are sales ready and then helping

Meet the Creative & Content Team!Role Description• Create the creative/copy

for:• Emails• Landing pages• Hypersites• Web

• Content is King• Yours, 3rd Party• Small exchange of

value

Skills & Experience• Creative• HTML• Content for Web 2.0• Creative focused on

creating a response, a next step, a conversion, a multi-step digital relationship.

• Content in snippets and content that invites behavior

Page 20: Chief Revenue Marketing Officer The Pedowitz Grouppages2.marketo.com/rs/marketob2/images/Qaqish... · interacting with and nurturing leads until they are sales ready and then helping

PLUS, Telequalifying/Nurturing Team

Big trendThink – Top of the Funnel40% of WRMR guest

Page 21: Chief Revenue Marketing Officer The Pedowitz Grouppages2.marketo.com/rs/marketob2/images/Qaqish... · interacting with and nurturing leads until they are sales ready and then helping

Live Peer Interviews: Revenue Marketer Radio

www.revenuemarketerradio.com

Page 22: Chief Revenue Marketing Officer The Pedowitz Grouppages2.marketo.com/rs/marketob2/images/Qaqish... · interacting with and nurturing leads until they are sales ready and then helping

“So, what are you gonna do about revenue?”

Debbie QaqishChief Revenue Marketing OfficerThe Pedowitz [email protected]

www.revenuemarketer.comwww.revenuemarketerradio.comhttp://www.linkedin/in/dqaqish

Business card indicating:• The Revenue Marketer Playbook• The Revenue Marketer• Drawing for Color Nook (this is an opt in for additional communication )

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