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Children’s Healthcare of Atlanta
CorporateSocialResponsibilityReport
TableofContents
Le5erfromourCEO 3
WhoWeAre 4
OurApproachtoCorporateResponsibility7
OurMission,VisionandValuesSystemOverviewResearchandTeaching
BenefiBngtheCommunity 8CommunityBenefitReportHelpingthosewhoneeditmost
CarefortheEnvironment 9
DotheRightThing 16ComplianceFirstStandardsofConduct
StrengthinDiversity 12AnEnvironmentofMutualRespect
HealthandWell-Being 19ForourEmployeesForourCommunityForourPhysicians
SeFngtheStandardforGoingGreenTheHealingPowerofNature
Le5erfromourCEOChildren’sHealthcareofAtlantaisnotonlydedicatedtomakingkidsbeLertodayandhealthiertomorrow,butalsocommiLedtooperaMnginasociallyresponsibleandethicalmanner.Wearemorethanahealthcaresystem.Weareaworld-classcenterofcommunity.Andourcommitmenttoexcellencegoesfarbeyondthecareweprovidewithinourwalls.Weholdourselvesaccountabletofivekeyareas:CommunityBenefit,EnvironmentalSustainability,Diversity,ComplianceandHealthandWell-Being.In2018,wemanagedmorethan1millionpaMentvisitsandtreatedmorethan430,000uniquepaMentsfromall159counMesinGeorgia.Weprovided$229.5millionincommunitybenefit,ofwhich$120.7millionwasthecostofcaringforchildrenwhosecaregiverscouldnotpay.ThiscarerangedfromtreaMngbrokenbonestoprovidinglifesavingcancertherapies.WearecommiLedtoprovidingthesamehigh-qualitycaretoallofourpaMents.Children’swillconMnuetogrowintheyearsahead,especiallyaswebreakgroundonourNorthDruidHillshospitalcampus.ThisreportisacomprehensivelookatthegreatthingsChildren’sdoestoserveourcommunityinasociallyresponsibleway,nowandforyearstocome.Sincerely,DonnaHyland
“Children’s Healthcare of Atlanta is not only dedicated to making kids better today and healthier tomorrow, but also committed to operating in a socially responsible and ethical manner.”
- Donna Hyland
Letter from our CEO
Who We AreOur Approach
to CSRBenefitting the
CommunityCare for the Environment
Strength in Diversity
Do the Right Thing
Health and Well-Being
WhoWeAre
Atitscore,Children’sisapediatrichealthcaresystem.However,toouremployees,paMentsandtheirfamilies,it’ssomuchmore.AnyonewhowalksthroughourdoorsknowsthatChildren’sisaspecialplace.WearefocusedoncreaMnganorganizaMonthattakescareofourextraordinaryemployeesbyinspiringandsupporMngthemthroughbenefits,recogniMonanddevelopmentopportuniMesthatmakeiteasierforthemtodotheworktheylove.
Living our Values
NICUNurseMakesCostumesforPaBents’FirstHalloweenForthefourthyearinarow,TaraFankhauser,ScoFshRiteNICUnurse—whoisalsoamomofthree—spentmonthscrocheMngcostumesforherpaMents.Usingeachbaby’suniquepersonalityforinspiraMon,shestartskniFnginthespringandkeepsgoingrightuptoHalloween,neverrepeaMngthesamecostumetwice.Thisyear’sfesMvecrewincludedDumbo,RockyBalboa,aMnyTinkerbellandmore.Eachcostumetookanywherefromacoupleofhours,toafulldaytofinish.
Our Values Care about People Passionate about Kids Dedicated to Better
Letter from our CEO
Who We AreOur Approach
to CSRBenefitting the
CommunityCare for the Environment
Strength in Diversity
Do the Right Thing
Health and Well-Being
SystemOverviewChildren’sisoneofthelargestpediatricclinicalcareprovidersinthecountry,managingmorethanonemillionpaMentvisitsannuallyatthreehospitals,MarcusAuMsmCenter,theCenterforAdvancedPediatricsand20neighborhoodlocaMons.Consistentlyrankedamongthetopchildren’shospitalsbyU.S.News&WorldReport,Children’sHealthcareofAtlantahasimpactedthelivesofkidsinGeorgia,acrosstheUnitedStatesandaroundtheworldformorethan100yearsthankstogeneroussupportfromthecommunity.
Letter from our CEO
Who We AreOur Approach
to CSRBenefitting the
CommunityCare for the Environment
Strength in Diversity
Do the Right Thing
Health and Well-Being
ResearchandTeaching
Researchandteachingarethecornerstonesofourcommitmenttoenhancethelivesofkids.Children’sisaleaderandinnovatorinthefieldofpediatricresearchandaimstofindnewbreakthroughs,treatmentsandcures.WearecommiLedtoadvancingpediatricmedicine,ensuringswicerrecoveriesandprovidingnewsoluMonstoperplexingmedicalcondiMonsbecausewebelieveeverychilddeservesthechanceatahealthierfuture.TogetherwithEmoryUniversity,GeorgiaInsMtuteofTechnology,andMorehouseSchoolofMedicine,Children’sseeksanswerstothemostchallengingchildhoodmedicalcondiMons,developstreatmentsandcures,andpassesthemontothenextgeneraMonofphysicians,researchersandteachers.MaximizingourresearchcapabiliMesandcreaMngdedicatedspaceforourimportantwork–withroomtogrow–istopofmindasweplanourtransformaMveNorthDruidHillscampusandhospital,settoopenin2025.
By the Numbers
• Children’sandEmoryUniversityreceived$45.8millioninfundingfromtheNaMonalInsMtutesofHealth(NIH)and$72.8millionintotalextramuralfundingduringthe2019fiscalyear.
• Morethan380physiciansholdMtlesatbothChildren’sandEmory.
• In2019,Children’sandEmoryresearchersengagedinmorethan1,500acMveclinicalresearchstudieswith3,700+paMentsparMcipaMnginclinicalresearch.
• Morethan730residentsandfellowsweretrainedinthe2018-2019academicyearin42specialMes.
• Children’sdelivered1,302hoursofconMnuingmedicaleducaMon(CME)creditthrough213educaMonalacMviMeswith21,621parMcipants,including11,252physicians.
Letter from our CEO
Who We AreOur Approach
to CSRBenefitting the
CommunityCare for the Environment
Strength in Diversity
Do the Right Thing
Health and Well-Being
OurApproachtoCorporateSocialResponsibility
AsoneofthelargestpediatricclinicalcareprovidersinthecountryandtheonlyfreestandingpublichealthcaresysteminGeorgia,weknowwehavearesponsibilitytosetanexampleforotherorganizaMonsandhospitals–bothlocallyintheSoutheast.Acrossourhospitalsandinourcommunity,wetouchmillionsofliveseachyearinGeorgiaandbeyond.OurCommitmentsWe’reholdingourselvesaccountabletofivekeyareas:CommunityBenefit,EnvironmentalSustainability,Diversity,ComplianceandHealthandWell-Being.
Care for the Environment
Strength in Diversity Do the Right Thing Benefitting the Community
We’vebeencaringforkidsformorethan100years,andChildren’swillservefamiliesinGeorgiainatransformaMonalwayfordecadestocome.ToensurelongevityandsuccessofourmissiontomakekidsbeLertodayandhealthiertomorrow,westriveforconstantprogressandforwardmomentumintheseareas.
HealthandWell-Being
Letter from our CEO
Who We AreOur Approach
to CSRBenefitting the
CommunityCare for the Environment
Strength in Diversity
Do the Right Thing
Health and Well-Being
Ourgoal:InvestinourcommunityGeorgiaiscounMngonChildren’stomakeadifferenceinthelivesofthekidsweserveandtostrengthenourcommuniMes.In2018,weprovided$229.5millionbenefiFngthecommunity.Someareasinclude:
Benefiting the Community
Specialtypediatricservices$17.5millionOurhospitalsareunique,goingwellbeyondtradiMonalmedicinetocreatehealingenvironmentsspeciallydesignedforkids.In2018,Children’sprovidedmillionsinspecialservices,suchaschildlifespecialists,chaplains,therapydogs,musictherapy,familylibraries,clowns,playareasandhospital-basedclassroomsthatareimportantcomponentstothecareandhealingofkidsandtheirfamilies.
Physiciantrainingprograms$10.8millionAstheprimarypediatricteachingsiteforEmoryUniversitySchoolofMedicineandMorehouseSchoolofMedicine,wearetrainingmorethan255full-MmeequivalentresidentsandfellowstobethenextgeneraMonofcaregivers.In2018,Children’sprovidedmillionstotrainpediatricphysicians.ThereisagrowingshortageofpediatricphysiciansandbytrainingmoreinGeorgia,morewillstayinGeorgiatopracMceandcareforourgrowingneeds.
Lifesavingresearch$45.5millionWecollaboratewithEmoryUniversitySchoolofMedicine,GeorgiaInsMtuteofTechnologyandotheracademicinsMtuMonstoadvancepediatricmedicineandpursueanswerstoperplexingmedicalcondiMons.In2018,Children’sprovidedmillionsforlifesavingresearchinpediatricdiseases,hadmorethan5,800paMentsparMcipaMnginclinicaltrialsandrecruitedninenewinvesMgatorsfromacrosstheU.S.
Letter from our CEO
Who We AreOur Approach
to CSRBenefitting the
CommunityCare for the Environment
Strength in Diversity
Do the Right Thing
Health and Well-Being
Ourgoal:HelpingthosewhoneeditmostChildren’salsoprovidesbenefitaimedathelpingfamilieswhocan’taffordcare.Someoftheseareasinclude:
Benefiting the Community
Subsidizedservices$28.3millionInanefforttoprovidequalitycaretochildrenofallagesinGeorgia,weprovidedmillionsofdollarsinsubsidizedhealthservicesdespiteafinanciallosstoourorganizaMon.Theseservicesinclude,amongothers,theTraumaProgram,StephanieV.BlankCenterforSafeandHealthyChildren,CenterforClecandCraniofacialDisorders,andMarcusAuMsmCenter.WithoutChildren’s,theseserviceswouldbeunavailableinthecommunity,thecommunity’scapacitytoprovidesuchserviceswouldbebelowthecommunity’sneed,ortheywouldbecometheresponsibilityofthegovernmentoranothertax-exemptorganizaMon.
Unreimbursedclinicalcare$120.7millionWetreatkidsfromall159counMesinGeorgia.Whilethedeliveryofunreimbursedcareisonewaywemeetourcommunity’sneeds,wealsoofferextensiveprogramsandsubsidizedhealthservicestoaugmentcareandimprovethehealthofGeorgia’schildren.PaMentswhoreceivedunreimbursedcareincludetheuninsuredandchildrencoveredbyMedicaid,forwhomwearereimbursedlessthanwhatitcoststoprovidecare.In2018,approximately59percentofouruniquepaMentswereonMedicaid/PeachCareforKidsorunabletocoverthecostoftheircare.
Letter from our CEO
Who We AreOur Approach
to CSRBenefitting the
CommunityCare for the Environment
Strength in Diversity
Do the Right Thing
Health and Well-Being
Ourgoal:SetthestandardforgoinggreenamongGeorgiahospitalsBecauseChildren’sstrivestobegoodstewardsoftheenvironmentaroundus,teamshavebeenworkingonsustainabilityiniMaMvesrelatedtoemployeehealthandwellness,uMliMesandresourceconservaMon,qualityoflifeimprovements,ecologicalrestoraMon,buildinglifecycleandmaterialsrecyclingandsustainabilityeducaMonthroughoutthedesignandconstrucMonprocessofournewfaciliMesatNorthDruidHills.Forexample,ourSupportbuildingsconstrucMonteamhasrecycled97.1percentofthetotalconstrucMonwastegenerated,meaningthatonly2.9percentwassenttoalandfill.Thedivertedwastetotals5,198.2tons,whichwouldfill578garbagetrucks.Landfillingwastecostsroughly$50pertonso,inaddiMontohelpingtheenvironment,Children’sisalsoworkinghardtobegoodstewardsofourdollars.WebelievekidsgetbeLerfasterwhentheyhaveaccesstonature,greenspace,sunlightandhealingviews.We’reworkinghardtopreservethosepreciousresourcesforkidstodayandfordecadestocome.EnvironmentalresponsibilityandstewardshipisapriorityasweconMnueconstrucMonattheNorthDruidHillscampusandcontemplateconstrucMonatotherlocaMonswithintheSystem.
Care for the Environment Howwe’recaringfortheenvironment• PursuingLEEDcerMficaMonsforallofournewbuildingson
ourNorthDruidHillscampus.• WorkingtoimproveourEnergyStarscoreby66%by
adding20acresforgreenspaceandmilesofwalkingtrailsonandaroundthecampus.
• InstallingelectriccarchargingstaMonsatourmainlocaMonstosupportfamiliesandemployeeswhodrivefuelefficientvehicles.
• PrioriMzinginiMaMveslike“CleanUpDays”foremployeestodonateofficeequipmentandsuppliesandrecycleresponsibly.
• Usinglesspaperwiththehelpoftechnologyenhancementsforemployees,includingthelatestsocware,documentscanningandstorage,andanewemployeemobileapptostaycollaboraMveandconnected.
Letter from our CEO
Who We AreOur Approach
to CSRBenefitting the
CommunityCare for the Environment
Strength in Diversity
Do the Right Thing
Health and Well-Being
Awards:• Children’satHughesSpaldingreceivedLEEDGold
cerMficaMon,makingitthefirsthospitalinGeorgiatoearnthisdisMncMon.
• OurCenterforAdvancedPediatrics,thefirstbuildingtoopenonourNorthDruidHillscampus,earnedLEEDGoldcerMficaMon.
• TheSupportCenter,whichopenedinlate2019ontheNorthDruidHillscampus,isontracktoearnLEEDSilverCerMficaMon.
• AtlantaBusinessChroniclenamedChildren’sthewinnerfortheNewMarketInnovaMoncategoryforits2011LEEDShowcaseAwardsforoursustainabilityiniMaMves.
• Children’swasnamedoneofthetop30mostenvironmentallyresponsiblehospitalsintheworld.
Care for the Environment
Recognizing the healing power of nature
ThedesignofournewhospitalatNorthDruidHillsandcarefulplacementofplannedandfuturestructureswilltakeadvantageofthesizeofourcampus,Atlanta’splenMfulsunlight,andourlocaMonintheGeorgiapiedmont,whereamixofforestandgreenspacesarethenaturalstateoftheenvironment.TallpaMenttowersminimizeourfootprintandmaximizehealingviewsthatweknowimproveoutcomes,whilealsoleavinggreenspacesavailableforourpaMentfamiliestoaccessasmuchaspossible.Researchhasshownthataccesstonatureandviewsresultsinincreasedpaintolerance,reducedstress,lowerbloodpressure,anddecreasedpain.ResearchalsoshowsthatpaMentsexperienceaposiMvechangewithinfiveminutesofviewingnaturalseFngs.WewillconMnuetoinnovateandtakefulladvantageofthelatestadvancesintechnologyandsustainabilitytobuildforourfuture.Wearedesigningourcampustobehealthyinsideandoutforourenvironmentandourpeople–theChildren’scommunityofphysiciansandstaffthatcareforkids.
Letter from our CEO
Who We AreOur Approach
to CSRBenefitting the
CommunityCare for the Environment
Strength in Diversity
Do the Right Thing
Health and Well-Being
Strength in Diversity
“AtChildren’s,caringaboutpeopleisoneofourcorevaluesbecauseweknowthatpeopleareourstrength.Diversityensuresasolidfounda>onfor
oursuccess,growth,collabora>onandcrea>vity.”
-LindaMatzigkeit,ChiefAdministraMveOfficer
AtChildren’s,weseektocreateleadingemployeeexperiences.Ourhardworkinthatendeavorhasbeenaffirmedbyourappearance–alongsideothernaMonwideindustryleaders–ontopworkplacelists,including:• FORTUNEMagazine’s“100BestCompaniestoWorkFor”
for14years• WorkingMother’s“100BestCompaniesHallofFame”for
15years• People’s“CompaniesthatCare”• NAFETopNonprofitCompaniesforWomen
Letter from our CEO
Who We AreOur Approach
to CSRBenefitting the
CommunityCare for the Environment
Strength in Diversity
Do the Right Thing
Health and Well-Being
Ourgoal:TocreateanenvironmentofmutualrespectthatvaluesandpromotesthegreatnesswithineachindividualandleveragethecollecBvestrengthoftheorganizaBon.WeareconMnuouslyworkingtowardemployingaworkforcethatisareflecMonofthefamiliesweserve.Children’sisbuiltuponappreciaMngandvaluingthedifferencesandsimilariMesthatexistinthecollecMvemixofemployees,thepaMentsandfamiliesweserve–in2018,fromall159counMesinGeorgia–andthecommuniMesaroundus.Tocreatethisculture,wepromoteanddemonstratethesebeliefsthroughourpracMces,programs,polices,trainingandcommunicaMon.WestrivetocreateanenvironmentwherepeoplefeelvaluedfortheirprofessionalandtheirpersonalcontribuMons,andwherethemixofthesecontribuMonsisunlimited.WedeliverthesamehighlevelofserviceandrespecttoeachofourpaMentsandtheirfamilies.AndbyenhancingthelivesofallthepeopletouchedbyourorganizaMon,weenhancethelivesofthechildrenweserve.
Strength in Diversity
Children’s Workforce by the Numbers
• 11,500employees• 82%ofouremployeesarefemale,andwehaverepresentaMonatalllevelsoftheorganizaMon
• 62%ofourseniorleadersarewomen,includingourChiefExecuMveOfficerDonnaHylandaswellasourChiefAdministraMveOfficer,ChiefFinancialOfficer,ChiefNursingandHospitalOperaMonsOfficerandChiefInformaMonOfficer.
• Nearly68%ofourLeadersareemployeesofcolorand/orfemale
• 460veteransonstaffandfourenlistedemployees
Letter from our CEO
Who We AreOur Approach
to CSRBenefitting the
CommunityCare for the Environment
Strength in Diversity
Do the Right Thing
Health and Well-Being
Uniqueapproaches• Children’sparMcipatesinProjectSEARCH,aprogramthatplaces
studentsandadultswithcogniMveandphysicaldisabiliMesinhealthcarejobs.Wecurrentlyhave20employeesfromthisprogramandhavebecometheprogram’ssecond-largestemployerinGeorgia.
• Withoursummerinternshipprogram,weopenthedoortoChildren’stoabroadrangeoftalentbackgroundsandseekoutnewtalentinthenextgeneraMon.Children’shasalsobeennamedatopworkplaceformillennials.
• Children’spartnerswithDiversityNursing.comtoensurethatwearerecruiMngnursesandalliedhealthprofessionalsthatarereflecMveoftheracialdemographicsoftheU.S.nursingworkforce.
• Eachyearourrecruitmentteamlikestoexplorenewchannelstoconnectwithouraudience.Overthepastyearwe’veestablishedpartnershipswithvendorstosupportourdiversityeffortsandengagemilitaryveteransexiMngtheservice.Wealsoputatoolinplacetoenablevirtualhiringeventsandrecentlyengagedaserviceofferingtextmessaging.ThesetoolsprovidenewandcreaMvewaystoconnectandcommunicatewithcandidatesandnewhires.
• WeofferanofficialMentoringProgramandanine-monthNurseResidencyProgramthat’sdesignedtobridgethegapbetweenacademiceducaMonandprofessionalpracMce,ocenagapforfirst-generaMonprofessionals.
• WealsoofferMyNursingCareerPathtogivenursesacareerpathbasedontheirpersonalobjecMvesalongwitheducaMonalassistancetofurthertheireducaMon.
Strength in Diversity
TheMomForceprogram,launchedbyChildren’sin2013,equipsparMcipantswithvaluableconnecMonsandexperiencetore-entertheworkforceonapermanentbasis.ParMcipantsintheMomForceprogramreceivebothmeaningfulandresume-buildingproject-basedworkinnon-clinicalareas,
Spotlight on MomForce
mentorshipfromworkingparents,orientaMontoChildren’sandopportuniMestorefreshtheirskills.Children’shasnowofferedtheprogramforsixyearswithmorethan75parMcipants–23ofwhichwerelaterhiredatChildren’s.SonaliRaowasaparMcipantintheSpring2018cohortandnowworksasaHRProjectManager.
Letter from our CEO
Who We AreOur Approach
to CSRBenefitting the
CommunityCare for the Environment
Strength in Diversity
Do the Right Thing
Health and Well-Being
Strength in Diversity
MartyDworkinisoneofmorethan400Children’semployeeswhoproudlyservedourcountryandnowservesourkids.AspartofourefforttorecruitVeterans,weopenedadoorforhisinterestintechnology,acerheservedintheU.S.NavyasaninteriorcommunicaMonselectrician.Today,heusessimilarskillsasoneoffourMediaServicesTechniciansatChildren’s.“Inthemilitaryyoulearntohelpothersandworktogetherasagroup,”saidMarty.“I’vestayedatChildren’sforthepast20yearsbecauseIamapartofsomethingthathelpspeople’slives,especiallyourchildren’slivesbecausetheyareourfuture.”Hiscoworkerscelebratehimyear-roundandespeciallyaspartofChildren’sSaluteOurVeteransevent,whichincludesaspecialbreakfastforveteransandaflagraisingceremonytohonorthemenandwomenwhohaveservedandsacrificedforourcountry.
Marty’s Story
Letter from our CEO
Who We AreOur Approach
to CSRBenefitting the
CommunityCare for the Environment
Strength in Diversity
Do the Right Thing
Health and Well-Being
Ourgoal:ComplianceFirst-MaintainthehighestlevelofbusinessandcommunityethicsWearecommiLedasanorganizaMontoalwaysdotherightthing.InaddiMon,ourComplianceProgramhasbeendevelopedinaccordancewithapplicablelawsandwithguidancefromstateandfederalauthoriMeswhenavailable.HowweupholdComplianceFirst:• Children’sHealthcareofAtlantahasacomprehensiveCompliance
Program,whichisoverseenbyourBoardofTrusteesthroughtheAuditandComplianceCommiLee.
• TheComplianceProgramfocusesontheprevenMonoffraudandabuses,promotesfullcompliancewithalllegalduMes,helpstoassureethicalconduct,andprovidesguidancetoallemployeesandagentsofChildren’s.
• Ourannualcompliancetrainingfostersasharedownershipandaccountabilitybyemployeesinallthatwedo,anddrivesacommitmenttoethicsandintegrity.
• StandardsofConduct,alongwithChildren’spoliciesandprocedures,provideouremployeesandProfessionalStaffdirecMonandguidanceintheirrelaMonshipswithpaMents,physicians,employees,payors,governmentagencies,andotherparMes.
Do the Right Thing
Letter from our CEO
Who We AreOur Approach
to CSRBenefitting the
CommunityCare for the Environment
Strength in Diversity
Do the Right Thing
Health and Well-Being
Do the Right Thing HowweDotheRightThing• Employees,providers,volunteers,contractors,vendors,
communitymembersandpaMentsandtheirfamilieshavetheopportunitytoreportcomplianceconcerns24hoursaday,7daysaweekbyphoneoronline.
• OurorganizaMonensuresourstatementofnon-discriminaMonispostedthroughoutourfaciliMesandisavailableonchoa.org.
• Children'sprotectstheprivacyandsecurityofthepersonalandhealthinformaMonofourpaMentsandfamilies.OurNoMceofPrivacyPracMces,thatguidesuseanddisclosureofhealthinformaMon,isprovidedtopaMentsandfamilies,postedthroughoutourfaciliMesandavailableonchoa.org.
• Children’sBoardmembers,PhysiciansandemployeesareexpectedtoavoidconflictsortheappearanceofconflictsbetweentheirprivateinterestsandthoseoftheorganizaMon,andtoexercisegoodfaithandfairdealinginalltransacMonsthatinvolveourresponsibiliMestotheorganizaMon.
• WearecommiLedtocorporateandfinancialtransparencywithourstakeholders,includingthepaMentsandfamiliesweserve.
• Children’ssupportedHB321,whichrequiresnonprofithospitalstopubliclypostfinancialdocumentsonitswebsite,andwasrecognizedasaleaderinimplementaMonandcompliancewiththislaw.
• Children’spostsstandardhospitalchargesonchoa.organdupdatesannuallyinaccordancewithfederalregulaMons.
“AtChildren’s,doingtherightthingiseveryone’sresponsibility.
Wecountonemployeestokeepaneyeoutforbehaviorsorbusinessprac>cesthatmightcompromiseoursystemorthecare
thatweprovide.”
-EllenLight,ChiefComplianceOfficer
Mission-AlignedInvesBngWhiletheChildren’sInvestmentCommiLeerecognizesthatithasanobligaMontomaximizereturnstooursystem,wealsobelieveourLong-TermInvestmentPortolioshouldbeconscioustoavoidinvesMngdirectlyinanycompanyorbusinessthatisanMtheMcaltoourvalues.OurmanagementdecisionsareguidedbyourmissiontoMakeKidsBeLerTodayandHealthierTomorrow.
Letter from our CEO
Who We AreOur Approach
to CSRBenefitting the
CommunityCare for the Environment
Strength in Diversity
Do the Right Thing
Health and Well-Being
StandardsofConduct
Do the Right Thing
1. OurcommitmenttoourpaBentsandtheirfamilies:Weareasafe,respectulandcaringenvironmentforpaMentsandfamilies,andwefollowallapplicablelawswhenprovidingcare.
2. Ourcommitmenttoouremployees:Wetreateveryemployeeequitablyandwithmutualrespect,regardlessofstatusorposiMon.
3. OurcommitmenttoethicalphysicianrelaBons:WemaintainhonestandethicalrelaMonshipswithphysicians,complyingwithallfederalandstatelawsgoverningsuchrelaMonships.
4. OurcommitmenttoanethicalrelaBonshipwithotherparBes:Wedotherightthingwhenworkingwithotherhospitals,vendorsandoutsideparMes.
5. OurcommitmenttoourcompeBtors:WeconductourselvesethicallyatallMmes,onlyparMcipaMnginfairbusinesspracMces.
6. OurcommitmenttogovernmentrelaBonships:WefollowalllawsrelaMngtogovernmentrelaMonsandpoliMcalacMviMes.
7. Ourcommitmenttopayors:Webillgovernmentandprivateinsurancepayorsaccuratelyandethically,followingallappropriatelawsandregulaMons.
8. OurcommitmenttotheprotecBonofproperty:Weprotectthepropertyentrustedtous,includingourfundsandanyproprietaryinformaMon,againstloss,thecormisuse.
9. Ourcommitmenttoavoidconflictsofinterest:WewillbefreeofinfluencefrompersonalconsideraMonswhenrepresenMngourinteracMonswithothers.
10. OurcommitmenttoprohibitretaliaBon,reportcomplianceconcernsandourresponsibilitytoourprofessionalstaff:WeencourageemployeestoreportconcernswithoutfearofretaliaMon.
Letter from our CEO
Who We AreOur Approach
to CSRBenefitting the
CommunityCare for the Environment
Strength in Diversity
Do the Right Thing
Health and Well-Being
Ourgoal:Supportthemental,physicalandemoBonalhealthandwell-beingofouremployeesandcommunity.Ittakesstrengthtotakecareofkids.Children’smakesstaffwellnessaprioritythroughourStrong4Lifeprogram,anemployeehealthiniMaMvededicatedtoprovidingresourcesforreachnutriMon,healthandwellnessgoals.Weknowthathavinghappy,healthyandsaMsfiedemployeesmeansbeLerpaMentcare.InaddiMontofocusingonourownhealth,Children’sisproudofourmovementtotacklethechildhoodobesitycrisisinGeorgia,wherenearly1millionkidsareoverweightorobese.In2019,wecommiLedmillionsofdollarstofightchildhoodobesityandsupportwellness,alltokeepkidsfromgeFngsick.OurnewcampuswillbeacatalystforhealthandwellnessforourpaMents,families,physicians,staffandourcommunity.WewanttobepartofAtlanta'sfuturenotonlybyhealingGeorgia'skids,butalsobycreaMngapediatrichealthcaredesMnaMonthatinspiresahealthy,connectedcommunity.
Health and Well-Being
“We’refortunatethatChildren’scon>nuestochampionourwell-beingwithprogramsliketheYogaRetreat.I’mgratefulforthe>eIspendnotonlyrechargingmymindandbody,butalsoconnec>ngwithmycolleagues.Itisarefreshingreminderofhowimportantitisforustocheckinwithourselvesandtakegoodcareofourmindsandbodies.”
-LuckyJain,M.D.,ChiefAcademicOfficerLetter from
our CEOWho We Are
Our Approach to CSR
Benefitting the Community
Care for the Environment
Strength in Diversity
Do the Right Thing
Health and Well-Being
UniqueapproachesInaddiMon,Strong4LifestartswithouremployeesandhowwekeepthemwellsotheycanbeLertakecareofourkids.• Nearly200employees,includingChildren’sphysicians,aLend
theannualStrong4LifeYogaRetreat,whichprovidesopportuniMestorecharge,reconnectandbreakasweat.ItprovidescaretakersMmetocareforthemselves.
• Children’salsocaresaboutthementalwell-beingofemployees.WeworkwithEspyr,aprofessionalandconfidenMalcounselingservice,tohelpemployeesandtheirfamilieswithassessment,referralandshort-termcounseling24hoursaday,sevendaysaweek.
• EmployeeHealthClinicsatChildren’schangethewayouremployeesexperiencehealthcare—makingiteasierandmoreconvenienttogetneededcare.
• Children’soffersmulMpleresiliencyresources,rangingfromresiliencytrainingclassesandpeersupporttoadedicatedemployeefacilitydoganddedicatedmonthlyrounds.
• TomakeiteasierforemployeestoprioriMzefitness,Children’soffersaStrong4LifefitnesscenterattheNorthDruidHillsSupportBuildingandatourhospitals.
• Toensurenewmomshavequiet,privateanddedicatedspaceforthemselves,Children’soffersconvenientmother’sroomsateachofourcampuses.
Health and Well-Being
“We’refortunatethatChildren’scon>nuestochampionourwell-beingwithprogramsliketheYogaRetreat.I’mgratefulforthe>meIspendnotonlyrechargingmymindandbody,butalsoconnec>ngwithmycolleagues.Itisarefreshingreminderofhowimportantitisforustocheckinwithourselvesandtakegoodcareofourmindsandbodies.”
-LuckyJain,M.D.,ChiefAcademicOfficer
Letter from our CEO
Who We AreOur Approach
to CSRBenefitting the
CommunityCare for the Environment
Strength in Diversity
Do the Right Thing
Health and Well-Being
Hereforourphysicians• Children’shasateamdedicatedtoPhysicianWellness.The
“WellnessBuddy”mentorshipprogrammatchesnewphysicianswithphysicianswhohavebeenatChildren’sforatleastfiveyears.Theintentistoconnectnewphysicianstothemental,physical,andemoMonalwellnessprogramofferingsatChildren’s.
• Wheneverpossible,ourclinicalleadersencouragephysicianstotakethestairsforroundsortakethemoutsidetogetfreshairandsunshine.Wemakehealthysnacksavailableforphysiciansinbreakroomstoimprovewellnesshabits.
Hereforthecommunity• FocusingontheChildhoodObesitycrisishasbeencriMcal,
andwe’veledeffortstomoveGeorgiadowntherankingofmost-obesestatesfrom49to32.
• In2018,ourStrong4Lifeeffortalsoreachedandservedmorethan400,000Georgiachildrenandworkedwith416schools.Wehavetrainedmorethan3,300healthcareprovidersacrossthestatesincelaunchingtheprogramin2011.
• FocusingonfourpillarsofprevenMon—ChildhoodObesity,BehavioralandMentalHealth,Injury&IllnessandChildProtecMon—Strong4Life,ourprimaryprevenMonarm,ismakingadifferenceinschools,inprovideroffices,atcommunityeventsandathome.
Health and Well-Being
Children’sisconstantlyadvocaMngforthehealth,well-beingandsafetyofGeorgia’skids.Topromotewatersafetyawarenessandprotectchildrenfromwater-relatedtragedies,Children’slaunchedthe“Arm’sReach,Eye’sReach”campaigninsummer2019.WeworkedwithalocalChildren’spaMentfamilytosharetheneardrowningstoryof2-year-oldJosieGibson.Ouradvocacyeffortskeptmorekidspoolsidethanbedsidethissummer.
Advocacy Spotlight
Letter from our CEO
Who We AreOur Approach
to CSRBenefitting the
CommunityCare for the Environment
Strength in Diversity
Do the Right Thing
Health and Well-Being
