choose: enterprise architecture for small and medium sized enterprises

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Ghent University, Faculty of Economics and Business Administration Department of Management Information Science and Operations Management Maxime Bernaert and G FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION Enterprise Architecture for Small and Medium-Sized Enterprises Maxime Bernaert Promoter: Prof. Dr. Geert Poels

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A guest lecture given in 2nd Master Commercial Engineering at the University of Ghent about the CHOOSE approach for Enterprise Architecture for Small and Medium Sized Enterprises.

TRANSCRIPT

Page 1: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture for Small and Medium-Sized Enterprises

Maxime BernaertPromoter Prof Dr Geert Poels

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Draw your house

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Draw your company

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

>

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels15

Enterprise Architecture

Enterprise Architecture (EA)1 a holistic approach to keep things aligned in a company (IT - business operations - strategy)

Holistic overview Optimization of the company as a whole

(essentials are more stable than specific solutions) Strategy --gt Operations Understood by all those involved

1Lankhorst M (2009) Enterprise Architecture at Work Modelling Communication and Analysis Springer-Verlag New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels16

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels17

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels18

Enterprise Architecture

Some advantages Common architecture from multiple stakeholders Overview with different viewpoints Testing environment Analysis and optimization Change impact analysis Find best-fitted ERP system

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels19

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises2

European definitionbull lt= 250 employeesbull Annual turnover lt= 50 million euros or total assets lt=

43 million euros

2European Commission (2003) Recommendation 2003361EC SME Definition Official Journal of the European Union 46 (L 124) (6)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels20

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises Important for economy3

bull 208 million SMEs in Europe (998 of all companies)bull 192 million micro enterprises (lt= 10 employees

turnover lt= 2 million euros or total assets lt= 2 million euros)

bull 70 of European jobs 584 of gross production

3European Commission (2010) Are EU SMEs Recovering from the Crisis Annual Report on EU Small and Medium Sized Enterprises 2011

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels21

Enterprise Architecture for SMEs

EA for SMEs45

Not known in SMEs Not used in SMEs

4De Nil S Deprost E Bernaert M Poels G (2012) Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief Onderzoek University of Ghent Ghent5Devos J (2011) IT Governance for SMEs University of Ghent Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels22

Enterprise Architecture for SMEs

Problems faced by SMEs Lack of structure and overview in the company6

6OGorman C (2001) The Sustainability of Growth in Small- and Medium-Sized Enterprises Int J Entrep Behav Res 7 (2)60-75

0 2 5 10 15

100

7050

3325

Survival Rate

Year

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels23

Enterprise Architecture for SMEs

Problems faced by SMEs ERP adoption (fit with current business) Communication (processes strategy) Concrete job description Strategy and processes change (alignment) Asses impact of changes Different stakeholders New CEO Knowledge as a production factor

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels24

Enterprise Architecture for SMEs

Solutions provided by EA Easier to find a suitable ERP system Processes and strategy are explicitly modeled Job description can be queried Processes are explicitly linked with strategy Different domains are interrelated Stakeholders are linked with their goals Knowledge of CEO can be made explicit Entrepreneurial knowledge can be shared

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 2: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Draw your house

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Draw your company

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

>

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels15

Enterprise Architecture

Enterprise Architecture (EA)1 a holistic approach to keep things aligned in a company (IT - business operations - strategy)

Holistic overview Optimization of the company as a whole

(essentials are more stable than specific solutions) Strategy --gt Operations Understood by all those involved

1Lankhorst M (2009) Enterprise Architecture at Work Modelling Communication and Analysis Springer-Verlag New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels16

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels17

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels18

Enterprise Architecture

Some advantages Common architecture from multiple stakeholders Overview with different viewpoints Testing environment Analysis and optimization Change impact analysis Find best-fitted ERP system

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels19

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises2

European definitionbull lt= 250 employeesbull Annual turnover lt= 50 million euros or total assets lt=

43 million euros

2European Commission (2003) Recommendation 2003361EC SME Definition Official Journal of the European Union 46 (L 124) (6)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels20

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises Important for economy3

bull 208 million SMEs in Europe (998 of all companies)bull 192 million micro enterprises (lt= 10 employees

turnover lt= 2 million euros or total assets lt= 2 million euros)

bull 70 of European jobs 584 of gross production

3European Commission (2010) Are EU SMEs Recovering from the Crisis Annual Report on EU Small and Medium Sized Enterprises 2011

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels21

Enterprise Architecture for SMEs

EA for SMEs45

Not known in SMEs Not used in SMEs

4De Nil S Deprost E Bernaert M Poels G (2012) Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief Onderzoek University of Ghent Ghent5Devos J (2011) IT Governance for SMEs University of Ghent Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels22

Enterprise Architecture for SMEs

Problems faced by SMEs Lack of structure and overview in the company6

6OGorman C (2001) The Sustainability of Growth in Small- and Medium-Sized Enterprises Int J Entrep Behav Res 7 (2)60-75

0 2 5 10 15

100

7050

3325

Survival Rate

Year

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels23

Enterprise Architecture for SMEs

Problems faced by SMEs ERP adoption (fit with current business) Communication (processes strategy) Concrete job description Strategy and processes change (alignment) Asses impact of changes Different stakeholders New CEO Knowledge as a production factor

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels24

Enterprise Architecture for SMEs

Solutions provided by EA Easier to find a suitable ERP system Processes and strategy are explicitly modeled Job description can be queried Processes are explicitly linked with strategy Different domains are interrelated Stakeholders are linked with their goals Knowledge of CEO can be made explicit Entrepreneurial knowledge can be shared

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 3: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Draw your company

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

>

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels15

Enterprise Architecture

Enterprise Architecture (EA)1 a holistic approach to keep things aligned in a company (IT - business operations - strategy)

Holistic overview Optimization of the company as a whole

(essentials are more stable than specific solutions) Strategy --gt Operations Understood by all those involved

1Lankhorst M (2009) Enterprise Architecture at Work Modelling Communication and Analysis Springer-Verlag New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels16

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels17

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels18

Enterprise Architecture

Some advantages Common architecture from multiple stakeholders Overview with different viewpoints Testing environment Analysis and optimization Change impact analysis Find best-fitted ERP system

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels19

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises2

European definitionbull lt= 250 employeesbull Annual turnover lt= 50 million euros or total assets lt=

43 million euros

2European Commission (2003) Recommendation 2003361EC SME Definition Official Journal of the European Union 46 (L 124) (6)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels20

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises Important for economy3

bull 208 million SMEs in Europe (998 of all companies)bull 192 million micro enterprises (lt= 10 employees

turnover lt= 2 million euros or total assets lt= 2 million euros)

bull 70 of European jobs 584 of gross production

3European Commission (2010) Are EU SMEs Recovering from the Crisis Annual Report on EU Small and Medium Sized Enterprises 2011

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels21

Enterprise Architecture for SMEs

EA for SMEs45

Not known in SMEs Not used in SMEs

4De Nil S Deprost E Bernaert M Poels G (2012) Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief Onderzoek University of Ghent Ghent5Devos J (2011) IT Governance for SMEs University of Ghent Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels22

Enterprise Architecture for SMEs

Problems faced by SMEs Lack of structure and overview in the company6

6OGorman C (2001) The Sustainability of Growth in Small- and Medium-Sized Enterprises Int J Entrep Behav Res 7 (2)60-75

0 2 5 10 15

100

7050

3325

Survival Rate

Year

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels23

Enterprise Architecture for SMEs

Problems faced by SMEs ERP adoption (fit with current business) Communication (processes strategy) Concrete job description Strategy and processes change (alignment) Asses impact of changes Different stakeholders New CEO Knowledge as a production factor

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels24

Enterprise Architecture for SMEs

Solutions provided by EA Easier to find a suitable ERP system Processes and strategy are explicitly modeled Job description can be queried Processes are explicitly linked with strategy Different domains are interrelated Stakeholders are linked with their goals Knowledge of CEO can be made explicit Entrepreneurial knowledge can be shared

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 4: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Draw your company

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

>

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels15

Enterprise Architecture

Enterprise Architecture (EA)1 a holistic approach to keep things aligned in a company (IT - business operations - strategy)

Holistic overview Optimization of the company as a whole

(essentials are more stable than specific solutions) Strategy --gt Operations Understood by all those involved

1Lankhorst M (2009) Enterprise Architecture at Work Modelling Communication and Analysis Springer-Verlag New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels16

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels17

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels18

Enterprise Architecture

Some advantages Common architecture from multiple stakeholders Overview with different viewpoints Testing environment Analysis and optimization Change impact analysis Find best-fitted ERP system

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels19

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises2

European definitionbull lt= 250 employeesbull Annual turnover lt= 50 million euros or total assets lt=

43 million euros

2European Commission (2003) Recommendation 2003361EC SME Definition Official Journal of the European Union 46 (L 124) (6)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels20

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises Important for economy3

bull 208 million SMEs in Europe (998 of all companies)bull 192 million micro enterprises (lt= 10 employees

turnover lt= 2 million euros or total assets lt= 2 million euros)

bull 70 of European jobs 584 of gross production

3European Commission (2010) Are EU SMEs Recovering from the Crisis Annual Report on EU Small and Medium Sized Enterprises 2011

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels21

Enterprise Architecture for SMEs

EA for SMEs45

Not known in SMEs Not used in SMEs

4De Nil S Deprost E Bernaert M Poels G (2012) Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief Onderzoek University of Ghent Ghent5Devos J (2011) IT Governance for SMEs University of Ghent Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels22

Enterprise Architecture for SMEs

Problems faced by SMEs Lack of structure and overview in the company6

6OGorman C (2001) The Sustainability of Growth in Small- and Medium-Sized Enterprises Int J Entrep Behav Res 7 (2)60-75

0 2 5 10 15

100

7050

3325

Survival Rate

Year

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels23

Enterprise Architecture for SMEs

Problems faced by SMEs ERP adoption (fit with current business) Communication (processes strategy) Concrete job description Strategy and processes change (alignment) Asses impact of changes Different stakeholders New CEO Knowledge as a production factor

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels24

Enterprise Architecture for SMEs

Solutions provided by EA Easier to find a suitable ERP system Processes and strategy are explicitly modeled Job description can be queried Processes are explicitly linked with strategy Different domains are interrelated Stakeholders are linked with their goals Knowledge of CEO can be made explicit Entrepreneurial knowledge can be shared

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 5: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Draw your company

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

>

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels15

Enterprise Architecture

Enterprise Architecture (EA)1 a holistic approach to keep things aligned in a company (IT - business operations - strategy)

Holistic overview Optimization of the company as a whole

(essentials are more stable than specific solutions) Strategy --gt Operations Understood by all those involved

1Lankhorst M (2009) Enterprise Architecture at Work Modelling Communication and Analysis Springer-Verlag New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels16

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels17

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels18

Enterprise Architecture

Some advantages Common architecture from multiple stakeholders Overview with different viewpoints Testing environment Analysis and optimization Change impact analysis Find best-fitted ERP system

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels19

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises2

European definitionbull lt= 250 employeesbull Annual turnover lt= 50 million euros or total assets lt=

43 million euros

2European Commission (2003) Recommendation 2003361EC SME Definition Official Journal of the European Union 46 (L 124) (6)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels20

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises Important for economy3

bull 208 million SMEs in Europe (998 of all companies)bull 192 million micro enterprises (lt= 10 employees

turnover lt= 2 million euros or total assets lt= 2 million euros)

bull 70 of European jobs 584 of gross production

3European Commission (2010) Are EU SMEs Recovering from the Crisis Annual Report on EU Small and Medium Sized Enterprises 2011

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels21

Enterprise Architecture for SMEs

EA for SMEs45

Not known in SMEs Not used in SMEs

4De Nil S Deprost E Bernaert M Poels G (2012) Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief Onderzoek University of Ghent Ghent5Devos J (2011) IT Governance for SMEs University of Ghent Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels22

Enterprise Architecture for SMEs

Problems faced by SMEs Lack of structure and overview in the company6

6OGorman C (2001) The Sustainability of Growth in Small- and Medium-Sized Enterprises Int J Entrep Behav Res 7 (2)60-75

0 2 5 10 15

100

7050

3325

Survival Rate

Year

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels23

Enterprise Architecture for SMEs

Problems faced by SMEs ERP adoption (fit with current business) Communication (processes strategy) Concrete job description Strategy and processes change (alignment) Asses impact of changes Different stakeholders New CEO Knowledge as a production factor

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels24

Enterprise Architecture for SMEs

Solutions provided by EA Easier to find a suitable ERP system Processes and strategy are explicitly modeled Job description can be queried Processes are explicitly linked with strategy Different domains are interrelated Stakeholders are linked with their goals Knowledge of CEO can be made explicit Entrepreneurial knowledge can be shared

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 6: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Draw your company

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

>

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels15

Enterprise Architecture

Enterprise Architecture (EA)1 a holistic approach to keep things aligned in a company (IT - business operations - strategy)

Holistic overview Optimization of the company as a whole

(essentials are more stable than specific solutions) Strategy --gt Operations Understood by all those involved

1Lankhorst M (2009) Enterprise Architecture at Work Modelling Communication and Analysis Springer-Verlag New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels16

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels17

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels18

Enterprise Architecture

Some advantages Common architecture from multiple stakeholders Overview with different viewpoints Testing environment Analysis and optimization Change impact analysis Find best-fitted ERP system

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels19

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises2

European definitionbull lt= 250 employeesbull Annual turnover lt= 50 million euros or total assets lt=

43 million euros

2European Commission (2003) Recommendation 2003361EC SME Definition Official Journal of the European Union 46 (L 124) (6)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels20

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises Important for economy3

bull 208 million SMEs in Europe (998 of all companies)bull 192 million micro enterprises (lt= 10 employees

turnover lt= 2 million euros or total assets lt= 2 million euros)

bull 70 of European jobs 584 of gross production

3European Commission (2010) Are EU SMEs Recovering from the Crisis Annual Report on EU Small and Medium Sized Enterprises 2011

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels21

Enterprise Architecture for SMEs

EA for SMEs45

Not known in SMEs Not used in SMEs

4De Nil S Deprost E Bernaert M Poels G (2012) Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief Onderzoek University of Ghent Ghent5Devos J (2011) IT Governance for SMEs University of Ghent Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels22

Enterprise Architecture for SMEs

Problems faced by SMEs Lack of structure and overview in the company6

6OGorman C (2001) The Sustainability of Growth in Small- and Medium-Sized Enterprises Int J Entrep Behav Res 7 (2)60-75

0 2 5 10 15

100

7050

3325

Survival Rate

Year

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels23

Enterprise Architecture for SMEs

Problems faced by SMEs ERP adoption (fit with current business) Communication (processes strategy) Concrete job description Strategy and processes change (alignment) Asses impact of changes Different stakeholders New CEO Knowledge as a production factor

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels24

Enterprise Architecture for SMEs

Solutions provided by EA Easier to find a suitable ERP system Processes and strategy are explicitly modeled Job description can be queried Processes are explicitly linked with strategy Different domains are interrelated Stakeholders are linked with their goals Knowledge of CEO can be made explicit Entrepreneurial knowledge can be shared

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 7: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Draw your company

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

>

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels15

Enterprise Architecture

Enterprise Architecture (EA)1 a holistic approach to keep things aligned in a company (IT - business operations - strategy)

Holistic overview Optimization of the company as a whole

(essentials are more stable than specific solutions) Strategy --gt Operations Understood by all those involved

1Lankhorst M (2009) Enterprise Architecture at Work Modelling Communication and Analysis Springer-Verlag New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels16

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels17

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels18

Enterprise Architecture

Some advantages Common architecture from multiple stakeholders Overview with different viewpoints Testing environment Analysis and optimization Change impact analysis Find best-fitted ERP system

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels19

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises2

European definitionbull lt= 250 employeesbull Annual turnover lt= 50 million euros or total assets lt=

43 million euros

2European Commission (2003) Recommendation 2003361EC SME Definition Official Journal of the European Union 46 (L 124) (6)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels20

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises Important for economy3

bull 208 million SMEs in Europe (998 of all companies)bull 192 million micro enterprises (lt= 10 employees

turnover lt= 2 million euros or total assets lt= 2 million euros)

bull 70 of European jobs 584 of gross production

3European Commission (2010) Are EU SMEs Recovering from the Crisis Annual Report on EU Small and Medium Sized Enterprises 2011

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels21

Enterprise Architecture for SMEs

EA for SMEs45

Not known in SMEs Not used in SMEs

4De Nil S Deprost E Bernaert M Poels G (2012) Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief Onderzoek University of Ghent Ghent5Devos J (2011) IT Governance for SMEs University of Ghent Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels22

Enterprise Architecture for SMEs

Problems faced by SMEs Lack of structure and overview in the company6

6OGorman C (2001) The Sustainability of Growth in Small- and Medium-Sized Enterprises Int J Entrep Behav Res 7 (2)60-75

0 2 5 10 15

100

7050

3325

Survival Rate

Year

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels23

Enterprise Architecture for SMEs

Problems faced by SMEs ERP adoption (fit with current business) Communication (processes strategy) Concrete job description Strategy and processes change (alignment) Asses impact of changes Different stakeholders New CEO Knowledge as a production factor

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels24

Enterprise Architecture for SMEs

Solutions provided by EA Easier to find a suitable ERP system Processes and strategy are explicitly modeled Job description can be queried Processes are explicitly linked with strategy Different domains are interrelated Stakeholders are linked with their goals Knowledge of CEO can be made explicit Entrepreneurial knowledge can be shared

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 8: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Draw your company

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

>

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels15

Enterprise Architecture

Enterprise Architecture (EA)1 a holistic approach to keep things aligned in a company (IT - business operations - strategy)

Holistic overview Optimization of the company as a whole

(essentials are more stable than specific solutions) Strategy --gt Operations Understood by all those involved

1Lankhorst M (2009) Enterprise Architecture at Work Modelling Communication and Analysis Springer-Verlag New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels16

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels17

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels18

Enterprise Architecture

Some advantages Common architecture from multiple stakeholders Overview with different viewpoints Testing environment Analysis and optimization Change impact analysis Find best-fitted ERP system

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels19

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises2

European definitionbull lt= 250 employeesbull Annual turnover lt= 50 million euros or total assets lt=

43 million euros

2European Commission (2003) Recommendation 2003361EC SME Definition Official Journal of the European Union 46 (L 124) (6)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels20

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises Important for economy3

bull 208 million SMEs in Europe (998 of all companies)bull 192 million micro enterprises (lt= 10 employees

turnover lt= 2 million euros or total assets lt= 2 million euros)

bull 70 of European jobs 584 of gross production

3European Commission (2010) Are EU SMEs Recovering from the Crisis Annual Report on EU Small and Medium Sized Enterprises 2011

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels21

Enterprise Architecture for SMEs

EA for SMEs45

Not known in SMEs Not used in SMEs

4De Nil S Deprost E Bernaert M Poels G (2012) Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief Onderzoek University of Ghent Ghent5Devos J (2011) IT Governance for SMEs University of Ghent Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels22

Enterprise Architecture for SMEs

Problems faced by SMEs Lack of structure and overview in the company6

6OGorman C (2001) The Sustainability of Growth in Small- and Medium-Sized Enterprises Int J Entrep Behav Res 7 (2)60-75

0 2 5 10 15

100

7050

3325

Survival Rate

Year

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels23

Enterprise Architecture for SMEs

Problems faced by SMEs ERP adoption (fit with current business) Communication (processes strategy) Concrete job description Strategy and processes change (alignment) Asses impact of changes Different stakeholders New CEO Knowledge as a production factor

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels24

Enterprise Architecture for SMEs

Solutions provided by EA Easier to find a suitable ERP system Processes and strategy are explicitly modeled Job description can be queried Processes are explicitly linked with strategy Different domains are interrelated Stakeholders are linked with their goals Knowledge of CEO can be made explicit Entrepreneurial knowledge can be shared

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 9: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

>

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels15

Enterprise Architecture

Enterprise Architecture (EA)1 a holistic approach to keep things aligned in a company (IT - business operations - strategy)

Holistic overview Optimization of the company as a whole

(essentials are more stable than specific solutions) Strategy --gt Operations Understood by all those involved

1Lankhorst M (2009) Enterprise Architecture at Work Modelling Communication and Analysis Springer-Verlag New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels16

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels17

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels18

Enterprise Architecture

Some advantages Common architecture from multiple stakeholders Overview with different viewpoints Testing environment Analysis and optimization Change impact analysis Find best-fitted ERP system

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels19

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises2

European definitionbull lt= 250 employeesbull Annual turnover lt= 50 million euros or total assets lt=

43 million euros

2European Commission (2003) Recommendation 2003361EC SME Definition Official Journal of the European Union 46 (L 124) (6)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels20

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises Important for economy3

bull 208 million SMEs in Europe (998 of all companies)bull 192 million micro enterprises (lt= 10 employees

turnover lt= 2 million euros or total assets lt= 2 million euros)

bull 70 of European jobs 584 of gross production

3European Commission (2010) Are EU SMEs Recovering from the Crisis Annual Report on EU Small and Medium Sized Enterprises 2011

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels21

Enterprise Architecture for SMEs

EA for SMEs45

Not known in SMEs Not used in SMEs

4De Nil S Deprost E Bernaert M Poels G (2012) Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief Onderzoek University of Ghent Ghent5Devos J (2011) IT Governance for SMEs University of Ghent Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels22

Enterprise Architecture for SMEs

Problems faced by SMEs Lack of structure and overview in the company6

6OGorman C (2001) The Sustainability of Growth in Small- and Medium-Sized Enterprises Int J Entrep Behav Res 7 (2)60-75

0 2 5 10 15

100

7050

3325

Survival Rate

Year

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels23

Enterprise Architecture for SMEs

Problems faced by SMEs ERP adoption (fit with current business) Communication (processes strategy) Concrete job description Strategy and processes change (alignment) Asses impact of changes Different stakeholders New CEO Knowledge as a production factor

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels24

Enterprise Architecture for SMEs

Solutions provided by EA Easier to find a suitable ERP system Processes and strategy are explicitly modeled Job description can be queried Processes are explicitly linked with strategy Different domains are interrelated Stakeholders are linked with their goals Knowledge of CEO can be made explicit Entrepreneurial knowledge can be shared

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 10: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

>

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels15

Enterprise Architecture

Enterprise Architecture (EA)1 a holistic approach to keep things aligned in a company (IT - business operations - strategy)

Holistic overview Optimization of the company as a whole

(essentials are more stable than specific solutions) Strategy --gt Operations Understood by all those involved

1Lankhorst M (2009) Enterprise Architecture at Work Modelling Communication and Analysis Springer-Verlag New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels16

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels17

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels18

Enterprise Architecture

Some advantages Common architecture from multiple stakeholders Overview with different viewpoints Testing environment Analysis and optimization Change impact analysis Find best-fitted ERP system

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels19

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises2

European definitionbull lt= 250 employeesbull Annual turnover lt= 50 million euros or total assets lt=

43 million euros

2European Commission (2003) Recommendation 2003361EC SME Definition Official Journal of the European Union 46 (L 124) (6)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels20

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises Important for economy3

bull 208 million SMEs in Europe (998 of all companies)bull 192 million micro enterprises (lt= 10 employees

turnover lt= 2 million euros or total assets lt= 2 million euros)

bull 70 of European jobs 584 of gross production

3European Commission (2010) Are EU SMEs Recovering from the Crisis Annual Report on EU Small and Medium Sized Enterprises 2011

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels21

Enterprise Architecture for SMEs

EA for SMEs45

Not known in SMEs Not used in SMEs

4De Nil S Deprost E Bernaert M Poels G (2012) Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief Onderzoek University of Ghent Ghent5Devos J (2011) IT Governance for SMEs University of Ghent Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels22

Enterprise Architecture for SMEs

Problems faced by SMEs Lack of structure and overview in the company6

6OGorman C (2001) The Sustainability of Growth in Small- and Medium-Sized Enterprises Int J Entrep Behav Res 7 (2)60-75

0 2 5 10 15

100

7050

3325

Survival Rate

Year

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels23

Enterprise Architecture for SMEs

Problems faced by SMEs ERP adoption (fit with current business) Communication (processes strategy) Concrete job description Strategy and processes change (alignment) Asses impact of changes Different stakeholders New CEO Knowledge as a production factor

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels24

Enterprise Architecture for SMEs

Solutions provided by EA Easier to find a suitable ERP system Processes and strategy are explicitly modeled Job description can be queried Processes are explicitly linked with strategy Different domains are interrelated Stakeholders are linked with their goals Knowledge of CEO can be made explicit Entrepreneurial knowledge can be shared

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 11: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

>

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels15

Enterprise Architecture

Enterprise Architecture (EA)1 a holistic approach to keep things aligned in a company (IT - business operations - strategy)

Holistic overview Optimization of the company as a whole

(essentials are more stable than specific solutions) Strategy --gt Operations Understood by all those involved

1Lankhorst M (2009) Enterprise Architecture at Work Modelling Communication and Analysis Springer-Verlag New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels16

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels17

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels18

Enterprise Architecture

Some advantages Common architecture from multiple stakeholders Overview with different viewpoints Testing environment Analysis and optimization Change impact analysis Find best-fitted ERP system

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels19

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises2

European definitionbull lt= 250 employeesbull Annual turnover lt= 50 million euros or total assets lt=

43 million euros

2European Commission (2003) Recommendation 2003361EC SME Definition Official Journal of the European Union 46 (L 124) (6)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels20

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises Important for economy3

bull 208 million SMEs in Europe (998 of all companies)bull 192 million micro enterprises (lt= 10 employees

turnover lt= 2 million euros or total assets lt= 2 million euros)

bull 70 of European jobs 584 of gross production

3European Commission (2010) Are EU SMEs Recovering from the Crisis Annual Report on EU Small and Medium Sized Enterprises 2011

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels21

Enterprise Architecture for SMEs

EA for SMEs45

Not known in SMEs Not used in SMEs

4De Nil S Deprost E Bernaert M Poels G (2012) Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief Onderzoek University of Ghent Ghent5Devos J (2011) IT Governance for SMEs University of Ghent Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels22

Enterprise Architecture for SMEs

Problems faced by SMEs Lack of structure and overview in the company6

6OGorman C (2001) The Sustainability of Growth in Small- and Medium-Sized Enterprises Int J Entrep Behav Res 7 (2)60-75

0 2 5 10 15

100

7050

3325

Survival Rate

Year

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels23

Enterprise Architecture for SMEs

Problems faced by SMEs ERP adoption (fit with current business) Communication (processes strategy) Concrete job description Strategy and processes change (alignment) Asses impact of changes Different stakeholders New CEO Knowledge as a production factor

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels24

Enterprise Architecture for SMEs

Solutions provided by EA Easier to find a suitable ERP system Processes and strategy are explicitly modeled Job description can be queried Processes are explicitly linked with strategy Different domains are interrelated Stakeholders are linked with their goals Knowledge of CEO can be made explicit Entrepreneurial knowledge can be shared

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 12: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

>

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels15

Enterprise Architecture

Enterprise Architecture (EA)1 a holistic approach to keep things aligned in a company (IT - business operations - strategy)

Holistic overview Optimization of the company as a whole

(essentials are more stable than specific solutions) Strategy --gt Operations Understood by all those involved

1Lankhorst M (2009) Enterprise Architecture at Work Modelling Communication and Analysis Springer-Verlag New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels16

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels17

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels18

Enterprise Architecture

Some advantages Common architecture from multiple stakeholders Overview with different viewpoints Testing environment Analysis and optimization Change impact analysis Find best-fitted ERP system

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels19

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises2

European definitionbull lt= 250 employeesbull Annual turnover lt= 50 million euros or total assets lt=

43 million euros

2European Commission (2003) Recommendation 2003361EC SME Definition Official Journal of the European Union 46 (L 124) (6)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels20

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises Important for economy3

bull 208 million SMEs in Europe (998 of all companies)bull 192 million micro enterprises (lt= 10 employees

turnover lt= 2 million euros or total assets lt= 2 million euros)

bull 70 of European jobs 584 of gross production

3European Commission (2010) Are EU SMEs Recovering from the Crisis Annual Report on EU Small and Medium Sized Enterprises 2011

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels21

Enterprise Architecture for SMEs

EA for SMEs45

Not known in SMEs Not used in SMEs

4De Nil S Deprost E Bernaert M Poels G (2012) Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief Onderzoek University of Ghent Ghent5Devos J (2011) IT Governance for SMEs University of Ghent Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels22

Enterprise Architecture for SMEs

Problems faced by SMEs Lack of structure and overview in the company6

6OGorman C (2001) The Sustainability of Growth in Small- and Medium-Sized Enterprises Int J Entrep Behav Res 7 (2)60-75

0 2 5 10 15

100

7050

3325

Survival Rate

Year

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels23

Enterprise Architecture for SMEs

Problems faced by SMEs ERP adoption (fit with current business) Communication (processes strategy) Concrete job description Strategy and processes change (alignment) Asses impact of changes Different stakeholders New CEO Knowledge as a production factor

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels24

Enterprise Architecture for SMEs

Solutions provided by EA Easier to find a suitable ERP system Processes and strategy are explicitly modeled Job description can be queried Processes are explicitly linked with strategy Different domains are interrelated Stakeholders are linked with their goals Knowledge of CEO can be made explicit Entrepreneurial knowledge can be shared

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 13: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

>

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels15

Enterprise Architecture

Enterprise Architecture (EA)1 a holistic approach to keep things aligned in a company (IT - business operations - strategy)

Holistic overview Optimization of the company as a whole

(essentials are more stable than specific solutions) Strategy --gt Operations Understood by all those involved

1Lankhorst M (2009) Enterprise Architecture at Work Modelling Communication and Analysis Springer-Verlag New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels16

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels17

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels18

Enterprise Architecture

Some advantages Common architecture from multiple stakeholders Overview with different viewpoints Testing environment Analysis and optimization Change impact analysis Find best-fitted ERP system

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels19

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises2

European definitionbull lt= 250 employeesbull Annual turnover lt= 50 million euros or total assets lt=

43 million euros

2European Commission (2003) Recommendation 2003361EC SME Definition Official Journal of the European Union 46 (L 124) (6)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels20

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises Important for economy3

bull 208 million SMEs in Europe (998 of all companies)bull 192 million micro enterprises (lt= 10 employees

turnover lt= 2 million euros or total assets lt= 2 million euros)

bull 70 of European jobs 584 of gross production

3European Commission (2010) Are EU SMEs Recovering from the Crisis Annual Report on EU Small and Medium Sized Enterprises 2011

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels21

Enterprise Architecture for SMEs

EA for SMEs45

Not known in SMEs Not used in SMEs

4De Nil S Deprost E Bernaert M Poels G (2012) Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief Onderzoek University of Ghent Ghent5Devos J (2011) IT Governance for SMEs University of Ghent Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels22

Enterprise Architecture for SMEs

Problems faced by SMEs Lack of structure and overview in the company6

6OGorman C (2001) The Sustainability of Growth in Small- and Medium-Sized Enterprises Int J Entrep Behav Res 7 (2)60-75

0 2 5 10 15

100

7050

3325

Survival Rate

Year

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels23

Enterprise Architecture for SMEs

Problems faced by SMEs ERP adoption (fit with current business) Communication (processes strategy) Concrete job description Strategy and processes change (alignment) Asses impact of changes Different stakeholders New CEO Knowledge as a production factor

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels24

Enterprise Architecture for SMEs

Solutions provided by EA Easier to find a suitable ERP system Processes and strategy are explicitly modeled Job description can be queried Processes are explicitly linked with strategy Different domains are interrelated Stakeholders are linked with their goals Knowledge of CEO can be made explicit Entrepreneurial knowledge can be shared

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 14: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels11042023

FACULTY OF ECONOMICS AND BUSINESS ADMINISTRATION

Enterprise Architecture

>

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels15

Enterprise Architecture

Enterprise Architecture (EA)1 a holistic approach to keep things aligned in a company (IT - business operations - strategy)

Holistic overview Optimization of the company as a whole

(essentials are more stable than specific solutions) Strategy --gt Operations Understood by all those involved

1Lankhorst M (2009) Enterprise Architecture at Work Modelling Communication and Analysis Springer-Verlag New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels16

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels17

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels18

Enterprise Architecture

Some advantages Common architecture from multiple stakeholders Overview with different viewpoints Testing environment Analysis and optimization Change impact analysis Find best-fitted ERP system

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels19

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises2

European definitionbull lt= 250 employeesbull Annual turnover lt= 50 million euros or total assets lt=

43 million euros

2European Commission (2003) Recommendation 2003361EC SME Definition Official Journal of the European Union 46 (L 124) (6)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels20

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises Important for economy3

bull 208 million SMEs in Europe (998 of all companies)bull 192 million micro enterprises (lt= 10 employees

turnover lt= 2 million euros or total assets lt= 2 million euros)

bull 70 of European jobs 584 of gross production

3European Commission (2010) Are EU SMEs Recovering from the Crisis Annual Report on EU Small and Medium Sized Enterprises 2011

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels21

Enterprise Architecture for SMEs

EA for SMEs45

Not known in SMEs Not used in SMEs

4De Nil S Deprost E Bernaert M Poels G (2012) Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief Onderzoek University of Ghent Ghent5Devos J (2011) IT Governance for SMEs University of Ghent Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels22

Enterprise Architecture for SMEs

Problems faced by SMEs Lack of structure and overview in the company6

6OGorman C (2001) The Sustainability of Growth in Small- and Medium-Sized Enterprises Int J Entrep Behav Res 7 (2)60-75

0 2 5 10 15

100

7050

3325

Survival Rate

Year

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels23

Enterprise Architecture for SMEs

Problems faced by SMEs ERP adoption (fit with current business) Communication (processes strategy) Concrete job description Strategy and processes change (alignment) Asses impact of changes Different stakeholders New CEO Knowledge as a production factor

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels24

Enterprise Architecture for SMEs

Solutions provided by EA Easier to find a suitable ERP system Processes and strategy are explicitly modeled Job description can be queried Processes are explicitly linked with strategy Different domains are interrelated Stakeholders are linked with their goals Knowledge of CEO can be made explicit Entrepreneurial knowledge can be shared

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 15: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels15

Enterprise Architecture

Enterprise Architecture (EA)1 a holistic approach to keep things aligned in a company (IT - business operations - strategy)

Holistic overview Optimization of the company as a whole

(essentials are more stable than specific solutions) Strategy --gt Operations Understood by all those involved

1Lankhorst M (2009) Enterprise Architecture at Work Modelling Communication and Analysis Springer-Verlag New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels16

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels17

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels18

Enterprise Architecture

Some advantages Common architecture from multiple stakeholders Overview with different viewpoints Testing environment Analysis and optimization Change impact analysis Find best-fitted ERP system

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels19

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises2

European definitionbull lt= 250 employeesbull Annual turnover lt= 50 million euros or total assets lt=

43 million euros

2European Commission (2003) Recommendation 2003361EC SME Definition Official Journal of the European Union 46 (L 124) (6)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels20

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises Important for economy3

bull 208 million SMEs in Europe (998 of all companies)bull 192 million micro enterprises (lt= 10 employees

turnover lt= 2 million euros or total assets lt= 2 million euros)

bull 70 of European jobs 584 of gross production

3European Commission (2010) Are EU SMEs Recovering from the Crisis Annual Report on EU Small and Medium Sized Enterprises 2011

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels21

Enterprise Architecture for SMEs

EA for SMEs45

Not known in SMEs Not used in SMEs

4De Nil S Deprost E Bernaert M Poels G (2012) Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief Onderzoek University of Ghent Ghent5Devos J (2011) IT Governance for SMEs University of Ghent Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels22

Enterprise Architecture for SMEs

Problems faced by SMEs Lack of structure and overview in the company6

6OGorman C (2001) The Sustainability of Growth in Small- and Medium-Sized Enterprises Int J Entrep Behav Res 7 (2)60-75

0 2 5 10 15

100

7050

3325

Survival Rate

Year

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels23

Enterprise Architecture for SMEs

Problems faced by SMEs ERP adoption (fit with current business) Communication (processes strategy) Concrete job description Strategy and processes change (alignment) Asses impact of changes Different stakeholders New CEO Knowledge as a production factor

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels24

Enterprise Architecture for SMEs

Solutions provided by EA Easier to find a suitable ERP system Processes and strategy are explicitly modeled Job description can be queried Processes are explicitly linked with strategy Different domains are interrelated Stakeholders are linked with their goals Knowledge of CEO can be made explicit Entrepreneurial knowledge can be shared

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 16: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels16

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels17

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels18

Enterprise Architecture

Some advantages Common architecture from multiple stakeholders Overview with different viewpoints Testing environment Analysis and optimization Change impact analysis Find best-fitted ERP system

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels19

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises2

European definitionbull lt= 250 employeesbull Annual turnover lt= 50 million euros or total assets lt=

43 million euros

2European Commission (2003) Recommendation 2003361EC SME Definition Official Journal of the European Union 46 (L 124) (6)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels20

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises Important for economy3

bull 208 million SMEs in Europe (998 of all companies)bull 192 million micro enterprises (lt= 10 employees

turnover lt= 2 million euros or total assets lt= 2 million euros)

bull 70 of European jobs 584 of gross production

3European Commission (2010) Are EU SMEs Recovering from the Crisis Annual Report on EU Small and Medium Sized Enterprises 2011

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels21

Enterprise Architecture for SMEs

EA for SMEs45

Not known in SMEs Not used in SMEs

4De Nil S Deprost E Bernaert M Poels G (2012) Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief Onderzoek University of Ghent Ghent5Devos J (2011) IT Governance for SMEs University of Ghent Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels22

Enterprise Architecture for SMEs

Problems faced by SMEs Lack of structure and overview in the company6

6OGorman C (2001) The Sustainability of Growth in Small- and Medium-Sized Enterprises Int J Entrep Behav Res 7 (2)60-75

0 2 5 10 15

100

7050

3325

Survival Rate

Year

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels23

Enterprise Architecture for SMEs

Problems faced by SMEs ERP adoption (fit with current business) Communication (processes strategy) Concrete job description Strategy and processes change (alignment) Asses impact of changes Different stakeholders New CEO Knowledge as a production factor

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels24

Enterprise Architecture for SMEs

Solutions provided by EA Easier to find a suitable ERP system Processes and strategy are explicitly modeled Job description can be queried Processes are explicitly linked with strategy Different domains are interrelated Stakeholders are linked with their goals Knowledge of CEO can be made explicit Entrepreneurial knowledge can be shared

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 17: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels17

Enterprise Architecture

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels18

Enterprise Architecture

Some advantages Common architecture from multiple stakeholders Overview with different viewpoints Testing environment Analysis and optimization Change impact analysis Find best-fitted ERP system

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels19

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises2

European definitionbull lt= 250 employeesbull Annual turnover lt= 50 million euros or total assets lt=

43 million euros

2European Commission (2003) Recommendation 2003361EC SME Definition Official Journal of the European Union 46 (L 124) (6)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels20

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises Important for economy3

bull 208 million SMEs in Europe (998 of all companies)bull 192 million micro enterprises (lt= 10 employees

turnover lt= 2 million euros or total assets lt= 2 million euros)

bull 70 of European jobs 584 of gross production

3European Commission (2010) Are EU SMEs Recovering from the Crisis Annual Report on EU Small and Medium Sized Enterprises 2011

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels21

Enterprise Architecture for SMEs

EA for SMEs45

Not known in SMEs Not used in SMEs

4De Nil S Deprost E Bernaert M Poels G (2012) Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief Onderzoek University of Ghent Ghent5Devos J (2011) IT Governance for SMEs University of Ghent Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels22

Enterprise Architecture for SMEs

Problems faced by SMEs Lack of structure and overview in the company6

6OGorman C (2001) The Sustainability of Growth in Small- and Medium-Sized Enterprises Int J Entrep Behav Res 7 (2)60-75

0 2 5 10 15

100

7050

3325

Survival Rate

Year

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels23

Enterprise Architecture for SMEs

Problems faced by SMEs ERP adoption (fit with current business) Communication (processes strategy) Concrete job description Strategy and processes change (alignment) Asses impact of changes Different stakeholders New CEO Knowledge as a production factor

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels24

Enterprise Architecture for SMEs

Solutions provided by EA Easier to find a suitable ERP system Processes and strategy are explicitly modeled Job description can be queried Processes are explicitly linked with strategy Different domains are interrelated Stakeholders are linked with their goals Knowledge of CEO can be made explicit Entrepreneurial knowledge can be shared

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 18: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels18

Enterprise Architecture

Some advantages Common architecture from multiple stakeholders Overview with different viewpoints Testing environment Analysis and optimization Change impact analysis Find best-fitted ERP system

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels19

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises2

European definitionbull lt= 250 employeesbull Annual turnover lt= 50 million euros or total assets lt=

43 million euros

2European Commission (2003) Recommendation 2003361EC SME Definition Official Journal of the European Union 46 (L 124) (6)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels20

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises Important for economy3

bull 208 million SMEs in Europe (998 of all companies)bull 192 million micro enterprises (lt= 10 employees

turnover lt= 2 million euros or total assets lt= 2 million euros)

bull 70 of European jobs 584 of gross production

3European Commission (2010) Are EU SMEs Recovering from the Crisis Annual Report on EU Small and Medium Sized Enterprises 2011

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels21

Enterprise Architecture for SMEs

EA for SMEs45

Not known in SMEs Not used in SMEs

4De Nil S Deprost E Bernaert M Poels G (2012) Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief Onderzoek University of Ghent Ghent5Devos J (2011) IT Governance for SMEs University of Ghent Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels22

Enterprise Architecture for SMEs

Problems faced by SMEs Lack of structure and overview in the company6

6OGorman C (2001) The Sustainability of Growth in Small- and Medium-Sized Enterprises Int J Entrep Behav Res 7 (2)60-75

0 2 5 10 15

100

7050

3325

Survival Rate

Year

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels23

Enterprise Architecture for SMEs

Problems faced by SMEs ERP adoption (fit with current business) Communication (processes strategy) Concrete job description Strategy and processes change (alignment) Asses impact of changes Different stakeholders New CEO Knowledge as a production factor

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels24

Enterprise Architecture for SMEs

Solutions provided by EA Easier to find a suitable ERP system Processes and strategy are explicitly modeled Job description can be queried Processes are explicitly linked with strategy Different domains are interrelated Stakeholders are linked with their goals Knowledge of CEO can be made explicit Entrepreneurial knowledge can be shared

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 19: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels19

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises2

European definitionbull lt= 250 employeesbull Annual turnover lt= 50 million euros or total assets lt=

43 million euros

2European Commission (2003) Recommendation 2003361EC SME Definition Official Journal of the European Union 46 (L 124) (6)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels20

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises Important for economy3

bull 208 million SMEs in Europe (998 of all companies)bull 192 million micro enterprises (lt= 10 employees

turnover lt= 2 million euros or total assets lt= 2 million euros)

bull 70 of European jobs 584 of gross production

3European Commission (2010) Are EU SMEs Recovering from the Crisis Annual Report on EU Small and Medium Sized Enterprises 2011

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels21

Enterprise Architecture for SMEs

EA for SMEs45

Not known in SMEs Not used in SMEs

4De Nil S Deprost E Bernaert M Poels G (2012) Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief Onderzoek University of Ghent Ghent5Devos J (2011) IT Governance for SMEs University of Ghent Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels22

Enterprise Architecture for SMEs

Problems faced by SMEs Lack of structure and overview in the company6

6OGorman C (2001) The Sustainability of Growth in Small- and Medium-Sized Enterprises Int J Entrep Behav Res 7 (2)60-75

0 2 5 10 15

100

7050

3325

Survival Rate

Year

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels23

Enterprise Architecture for SMEs

Problems faced by SMEs ERP adoption (fit with current business) Communication (processes strategy) Concrete job description Strategy and processes change (alignment) Asses impact of changes Different stakeholders New CEO Knowledge as a production factor

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels24

Enterprise Architecture for SMEs

Solutions provided by EA Easier to find a suitable ERP system Processes and strategy are explicitly modeled Job description can be queried Processes are explicitly linked with strategy Different domains are interrelated Stakeholders are linked with their goals Knowledge of CEO can be made explicit Entrepreneurial knowledge can be shared

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 20: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels20

Enterprise Architecture for SMEs

Small and Medium-Sized Enterprises Important for economy3

bull 208 million SMEs in Europe (998 of all companies)bull 192 million micro enterprises (lt= 10 employees

turnover lt= 2 million euros or total assets lt= 2 million euros)

bull 70 of European jobs 584 of gross production

3European Commission (2010) Are EU SMEs Recovering from the Crisis Annual Report on EU Small and Medium Sized Enterprises 2011

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels21

Enterprise Architecture for SMEs

EA for SMEs45

Not known in SMEs Not used in SMEs

4De Nil S Deprost E Bernaert M Poels G (2012) Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief Onderzoek University of Ghent Ghent5Devos J (2011) IT Governance for SMEs University of Ghent Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels22

Enterprise Architecture for SMEs

Problems faced by SMEs Lack of structure and overview in the company6

6OGorman C (2001) The Sustainability of Growth in Small- and Medium-Sized Enterprises Int J Entrep Behav Res 7 (2)60-75

0 2 5 10 15

100

7050

3325

Survival Rate

Year

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels23

Enterprise Architecture for SMEs

Problems faced by SMEs ERP adoption (fit with current business) Communication (processes strategy) Concrete job description Strategy and processes change (alignment) Asses impact of changes Different stakeholders New CEO Knowledge as a production factor

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels24

Enterprise Architecture for SMEs

Solutions provided by EA Easier to find a suitable ERP system Processes and strategy are explicitly modeled Job description can be queried Processes are explicitly linked with strategy Different domains are interrelated Stakeholders are linked with their goals Knowledge of CEO can be made explicit Entrepreneurial knowledge can be shared

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 21: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels21

Enterprise Architecture for SMEs

EA for SMEs45

Not known in SMEs Not used in SMEs

4De Nil S Deprost E Bernaert M Poels G (2012) Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief Onderzoek University of Ghent Ghent5Devos J (2011) IT Governance for SMEs University of Ghent Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels22

Enterprise Architecture for SMEs

Problems faced by SMEs Lack of structure and overview in the company6

6OGorman C (2001) The Sustainability of Growth in Small- and Medium-Sized Enterprises Int J Entrep Behav Res 7 (2)60-75

0 2 5 10 15

100

7050

3325

Survival Rate

Year

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels23

Enterprise Architecture for SMEs

Problems faced by SMEs ERP adoption (fit with current business) Communication (processes strategy) Concrete job description Strategy and processes change (alignment) Asses impact of changes Different stakeholders New CEO Knowledge as a production factor

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels24

Enterprise Architecture for SMEs

Solutions provided by EA Easier to find a suitable ERP system Processes and strategy are explicitly modeled Job description can be queried Processes are explicitly linked with strategy Different domains are interrelated Stakeholders are linked with their goals Knowledge of CEO can be made explicit Entrepreneurial knowledge can be shared

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 22: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels22

Enterprise Architecture for SMEs

Problems faced by SMEs Lack of structure and overview in the company6

6OGorman C (2001) The Sustainability of Growth in Small- and Medium-Sized Enterprises Int J Entrep Behav Res 7 (2)60-75

0 2 5 10 15

100

7050

3325

Survival Rate

Year

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels23

Enterprise Architecture for SMEs

Problems faced by SMEs ERP adoption (fit with current business) Communication (processes strategy) Concrete job description Strategy and processes change (alignment) Asses impact of changes Different stakeholders New CEO Knowledge as a production factor

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels24

Enterprise Architecture for SMEs

Solutions provided by EA Easier to find a suitable ERP system Processes and strategy are explicitly modeled Job description can be queried Processes are explicitly linked with strategy Different domains are interrelated Stakeholders are linked with their goals Knowledge of CEO can be made explicit Entrepreneurial knowledge can be shared

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 23: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels23

Enterprise Architecture for SMEs

Problems faced by SMEs ERP adoption (fit with current business) Communication (processes strategy) Concrete job description Strategy and processes change (alignment) Asses impact of changes Different stakeholders New CEO Knowledge as a production factor

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels24

Enterprise Architecture for SMEs

Solutions provided by EA Easier to find a suitable ERP system Processes and strategy are explicitly modeled Job description can be queried Processes are explicitly linked with strategy Different domains are interrelated Stakeholders are linked with their goals Knowledge of CEO can be made explicit Entrepreneurial knowledge can be shared

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 24: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels24

Enterprise Architecture for SMEs

Solutions provided by EA Easier to find a suitable ERP system Processes and strategy are explicitly modeled Job description can be queried Processes are explicitly linked with strategy Different domains are interrelated Stakeholders are linked with their goals Knowledge of CEO can be made explicit Entrepreneurial knowledge can be shared

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 25: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels25

Enterprise Architecture for SMEs

EA for SMEs Not known in SMEs Not used in SMEs Adoption models

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 26: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels26

Adoption Models

Technology Acceptance Model7

Most referred model for information technology adoption

Perceived usefulness the degree to which a person believes that using a particular system would enhance his or her job performance

Perceived ease of use the degree to which a person believes that using a particular system would be free of effort

7Davis FD (1989) Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology MIS Q 13 (3)319-340

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 27: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels27

Adoption Models

Technology Acceptance Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 28: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels28

Adoption Models

Method Evaluation Model8

Model for method evaluation of IS design research TAM and Methodological Pragmatism9

ldquoRegardless of the potential benefits of IS design methods published unless they are used in practice these benefits cannot be realizedrdquo

8Moody DL The Method Evaluation Model A Theoretical Model for Validating Information Systems Design Methods In Proceedings of the 11th European Conference on Information Systems Naples Italy 20039Rescher N (1977) Methodological Pragmatism A Systems-Theoretic Approach to the Theory of Knowledge Basil Blackwell Oxford

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 29: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels29

Adoption Models

Methodological Pragmatism

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 30: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels30

Adoption Models

Method Evaluation Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 31: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels31

Enterprise Architecture for SMEs

EA for SMEs Increase the perceived usefulness

bull Increase actual effectivenessbull Advantages for SMEs in practice

Increase the perceived ease of usebull Adapt methods to an SME context (in practice)bull Complexity10 (= 1actual efficiency) must be decreased

From actual to perceived efficacybull Test in SMEs feedback + EA gets better known

10Rogers EM Shoemaker FF (1971) Communication of Innovations A Cross-Cultural Approach The Free Press New York

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 32: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels32

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 33: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels33

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 34: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels34

Enterprise Architecture for SMEs

Five criteria for SMEs (derived from characteristics)1 The approach should enable SMEs to time efficiently

work on strategic issues2 A person with limited IT skills should be able to apply the

approach3 It should be possible to apply the approach with little

assistance of external experts4 The approach should enable making descriptions of how

things are done in the company5 The CEO must be involved in the approach

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 35: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels35

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 36: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels36

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 37: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels37

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 38: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels38

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo 5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 39: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels39

Enterprise Architecture for SMEs

Five criteria for EA (derived from definition)1 Control ldquoControlling the complexity of the enterpriserdquo2 Holistic Overview ldquoEA has to capture the essentials of

the enterprise (more stable)rdquo3 Objectives ldquoTranslation from corporate strategy to daily

operationsrdquo4 Suitable for its target audience (here SMEs)

ldquoUnderstood by all those involvedrdquo (Simple)5 Enterprise ldquoOptimization of the company as a whole

instead of doing local optimization within individual domainsrdquo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 40: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels40

Enterprise Architecture for SMEs

Existing EA techniques

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 41: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels41

Enterprise Architecture for SMEs

CHOOSE metamodel

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 42: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels42

CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 43: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels43

CHOOSE basic concepts

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 44: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels44

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 45: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels45

Know-Why

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 46: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels46

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 47: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels47

Know-Who

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 48: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels48

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 49: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels49

Know-How

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 50: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels50

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 51: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels51

Know-What

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 52: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels52

Modeling an SME with CHOOSE

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 53: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels53

Integrated Model

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 54: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels54

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 55: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels55

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 56: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels56

Case study research

My thesis ldquoBusiness Architecture Modeling for SMEs case study research to refine and validate the CHOOSE-methodrdquo

Refine

Validate

Case study research at Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 57: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels57

Overview

Action Research

Case Study 1

Case Study 2

Case Study 3 hellip

CHOOSE-method 1

CHOOSE-method 2

CHOOSE-method 3

CHOOSE-method 4

CHOOSE-methodbull CHOOSE-metamodelbull CHOOSE implementation method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 58: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels58

Small and Medium-Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 59: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels59

Action Research Profile Tyrecenter (1)

Step 1 Goal tree Balanced Scorecard Financial Learning amp Growth Internal Process and Customer Goals

Step 2 In order to build a complete goal tree I complemented Step 1 with the Porterrsquos Value Chain framework (Primary amp Support activities)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 60: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels60

Action Research Profile Tyrecenter (2)

Step 3 Adding the Actors and Objects to the CHOOSE-model based on visual inspection and interviews

Step 4 Based on the Porterrsquos Value Chain framework and the job description of Actors the Operations are added to the model

Step 5 Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 61: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels61

Action Research Profile Tyrecenter (3)

Snapshot of the Goal tree

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 62: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels62

Action Research Profile Tyrecenter (4)

The CHOOSE-method

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 63: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels63

Case Study 1 Buro Nova

Why Buro Nova as case studybull Strong growthbull Organizational changes

Whatrsquos in it for thembull Dynamic overview (tool support)

bull Impact analysisbull Conflicting goals

bull Facilitates strategic thinkingbull Strategic and operational

analysis

ResultAs I recommended they have purchased a new office in order to remove this growth barrier

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 64: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels64

Case Study 2 Sanicomfort

Why Sanicomfort as a case studybull Dynamic industrybull ldquoBigrdquo (fragmented) Small and Medium-Sized Enterprise

Whatrsquos in it for thembull Facilitates strategic thinkingbull Strategic and operational analysisbull Overview with different viewpoints (different stakeholders)

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 65: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels65

Case study research academics

The Method Evaluation Model (DL Moody 2003) Perceived Ease of Use Perceived Usefulness Intention to use

CHOOSE-methodrsquos 10 criteria Case study research Design and Methods (Yin 2003) Evaluating quality of conceptual modelling scripts

based on user perceptions (A Maes G Poels 2007)

Evaluated by the case study firm

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 66: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels66

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 67: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels67

Enterprise Architecture for SMEs

Research stepsSmall and medium sized enterprisesEnterprise architecture

Case studies

CHOOSE metamodel

Tool support

Criteria

CHOOSE method

Criteria for tools

Validation

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 68: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels68

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 69: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels69

Tool support

Why is tool support necessary Case studies Academic sources

Tool outline Three main functionalities

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 70: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels70

Tool support case studies

Case study evidence of the need for tool support

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 71: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels71

Tool support case studies

Case study evidence of the need for tool support

InputStorageData retrievalData adjustmentsAnalysis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 72: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels72

Tool support academics

Literature on enterprise architecture consistently emphasizes the necessity for tool support

A field of study which we view as not adequately addressable in practice without tool support due to the inherent complexity of this field

There are three areas where critical problems arise in the process of enterprise architecting modeling managing and maintaining EAs

Enterprise architects and domain architects need tools to support the whole architecture lifecycle

EA management should be supported by tools which support distributed access to consistent data offer the possibility to structure the information managed and also aid users in filling out their role in the EA management process

hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 73: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels73

Tool outline

InputEasy interfaceNo drawing toolIntegration of all concepts and relationships

AdjustSearch functionalityModular overviewEasy interface

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 74: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels74

Tool outline

Output (in progress)

Automatic visualisation As-isto-be analysis RACI charts Data export to MS Excel

The goal is to minimize effort and maximize value through automation simplification visualisation mistake proofing hellip

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 75: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels75

Demo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 76: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels76

Tool support

Settings Security Unknown sources

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 77: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels77

Tool support

Why on mobile devicesWhy AndroidTool design choicesDemo

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 78: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels78

Tool support Why on mobile devices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 79: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels79

Tool support Why Android

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 80: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels80

Tool support Design choices

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 81: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels81

Enterprise Architecture for SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 82: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels82

Past Work

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G PhD Day FEB UGent 2010 May 28th Ghent

A Consolidated Enterprise Reference Model - Integrating McCarthys and Hrubys Resource-Event-Agent Reference ModelsLaurier W Bernaert M Poels G 2010 ICEIS (3) pp 159-164

Integrating the semantics of events processes and tasks across requirements engineering layersBernaert M Poels G 2010 Proceedings of the Doctoral Consortium of the 22nd International Conference on Advanced Information Systems Engineering (CAiSE10) Hammamet Tunisia 2010 pp 11-19

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G PhD Day FEB UGent 2011 May 24th Ghent

Het Realiseren van een Globaal Procesoverzicht bij Gedecentraliseerde ProcesarchitecturenVancaeneghem T Bernaert M Poels G 2011 Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 83: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels83

Past Work

The quest for know-how know-why know-what and know-who using KAOS for enterprise modelingBernaert M Poels G 2011 6th International Workshop on BusinessIT Alignment and Interoperability (BUSITAL) London UK 2011 In LECTURE NOTES IN BUSINESS INFORMATION PROCESSING 83 29-40

The Quest for Know-How Know-Why Know-What and Know-Who Using KAOS for Enterprise ModellingBernaert M Poels G 2011 Proceedings of the 6th SIKS Conference on Enterprise Information Systems pp 15 - 16 Conference on Enterprise Information Systems (EIS2011) (Delft (The Netherlands))

De zoektocht naar Know-How Know-Why Know-What en Know-Who architectuur voor kleinere bedrijven in vier dimensiesBernaert M 2011 Informatie November nummer 34-41

Review A How-To Guide to Successful Enterprise Architecture The Strategic Fit between Business and ITBentham Science Publishers 2012

Enterprise architecture for small and medium sized enterprisesBernaert M Poels G PhD Day FEB UGent 2012 May 25th Ghent

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 84: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels84

Past Work

Keuzes Maken binnen Processen Het Vermijden van een Russische Roulette voor de OrganisatiesHeyse M Bernaert M Poels G (2012) Thesis

Van Strategie tot Procesmodellering in Kleine en Middelgrote Organisaties Een Exploratief OnderzoekDe Nil S Deprost E Bernaert M Poels G (2012) Thesis

Enterprise Architecture for Small and Medium Sized EnterprisesBernaert M 2012 In Poels G Gailly F De Backer M (eds) Doctoral Consortium of the 6th International Conference on Research and Practical Issues of Enterprise Information Systems (CONFENIS 2012) Ghent Belgium

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2011 Proceedings of the 7th SIKS Conference on Enterprise Information Systems Conference on Enterprise Information Systems (EIS2012) (Nieuwegein (The Netherlands))

Enterprise Architecture for Small and Medium-Sized EnterprisesBernaert M Poels G 2013 Accepted for Information Systems and Small and Medium-sized Enterprises (SMEs) State of art of IS research in SMEs

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 85: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels85

Past Work

In progress Mapping the CHOOSE metamodel on ArchiMate

Roose D Vansteenlandt J Bernaert M Poels G (2012) Thesis Softwareondersteuning voor een business architectuur in Access en Java

Ingelbeen D Bernaert M Poels G (2013) Thesis Business architecture modelling in CHOOSE an internationalized application for Android

tabletsMaes J Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly Android tablet application for business architecture modellingDumeez J Bernaert M Poels G (2013) Thesis

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie aangepast aan de user interface van de iPadVerhulst P Bernaert M Poels G (2013) Thesis

Business architectuur modellering in KMOrsquos case study onderzoek ter verfijning en validatie van de CHOOSE-methodeCallaert M Bernaert M Poels G (2013) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 86: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels86

Past Work

Business architectuur modellering in CHOOSE een gebruiksvriendelijke applicatie voor de iPhonePuylaert O Bernaert M Poels G (2013) Thesis

Softwareondersteuning voor een business architectuur in EclipseZutterman S Bernaert M Poels G (2013) Thesis

Next generation media a user-friendly iPad application for business architecture modellingOtte M Bernaert M Poels G (2013) Thesis

The development of an optimal visualisation for enterprise architecture (ArchiMate)Paesschesoone J Bernaert M Poels G (2014) Thesis

Het ontwikkelen van een optimale visualisatie voor business architectuur (CHOOSE)Boone S Bernaert M Poels G (2014) Thesis

Het evalueren van enterprise architectuur methoden op basis van de regel van 7Morina A Bernaert M Poels G (2014) Thesis

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 87: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels87

Future Work

More case studies (started) Effective in examining application in real-world scenarios particularly in

emerging research domains11

Formalize metamodel (ConceptBase amp OCL) (planned) Develop method (started) Finish tool support (half way) Link with ArchiMate (started) Develop an optimal visualisation (started) Further develop CARP as a domain ontology11Yin RK (2003) Case Study Research Design and Methods vol 5 Applied Social Research Methods Series Sage Publications Thousand Oaks USA

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions
Page 88: CHOOSE: Enterprise Architecture for Small and Medium Sized Enterprises

Ghent University Faculty of Economics and Business Administration Department of Management Information Science and Operations Management

Maxime Bernaert and Geert Poels88

Questions

Maxime Bernaert

MaximeBernaertUGentbe

FEB08 Tweekerkenstraat 2

9000 Ghent Belgium

  • Enterprise Architecture for Small and Medium-Sized Enterprises
  • Draw your house
  • Slide 3
  • Slide 4
  • Slide 5
  • Slide 6
  • Slide 7
  • Draw your company
  • Slide 9
  • Slide 10
  • Slide 11
  • Enterprise Architecture
  • Enterprise Architecture (2)
  • Enterprise Architecture (3)
  • Enterprise Architecture (4)
  • Enterprise Architecture (5)
  • Enterprise Architecture (6)
  • Enterprise Architecture (7)
  • Enterprise Architecture for SMEs
  • Enterprise Architecture for SMEs (2)
  • Enterprise Architecture for SMEs (3)
  • Enterprise Architecture for SMEs (4)
  • Enterprise Architecture for SMEs (5)
  • Enterprise Architecture for SMEs (6)
  • Enterprise Architecture for SMEs (7)
  • Adoption Models
  • Adoption Models (2)
  • Adoption Models (3)
  • Adoption Models (4)
  • Adoption Models (5)
  • Enterprise Architecture for SMEs (8)
  • Enterprise Architecture for SMEs (9)
  • Enterprise Architecture for SMEs (10)
  • Enterprise Architecture for SMEs (11)
  • Enterprise Architecture for SMEs (12)
  • Enterprise Architecture for SMEs (13)
  • Enterprise Architecture for SMEs (14)
  • Enterprise Architecture for SMEs (15)
  • Enterprise Architecture for SMEs (16)
  • Enterprise Architecture for SMEs (17)
  • Enterprise Architecture for SMEs (18)
  • CHOOSE
  • CHOOSE basic concepts
  • Modeling an SME with CHOOSE
  • Know-Why
  • Modeling an SME with CHOOSE (2)
  • Know-Who
  • Modeling an SME with CHOOSE (3)
  • Know-How
  • Modeling an SME with CHOOSE (4)
  • Know-What
  • Modeling an SME with CHOOSE (5)
  • Integrated Model
  • Enterprise Architecture for SMEs (19)
  • Enterprise Architecture for SMEs (20)
  • Case study research
  • Overview
  • Small and Medium-Sized Enterprises
  • Action Research Profile Tyrecenter (1)
  • Action Research Profile Tyrecenter (2)
  • Action Research Profile Tyrecenter (3)
  • Action Research Profile Tyrecenter (4)
  • Case Study 1 Buro Nova
  • Case Study 2 Sanicomfort
  • Case study research academics
  • Enterprise Architecture for SMEs (21)
  • Enterprise Architecture for SMEs (22)
  • Enterprise Architecture for SMEs (23)
  • Tool support
  • Tool support case studies
  • Tool support case studies (2)
  • Tool support academics
  • Tool outline
  • Tool outline (2)
  • Demo
  • Tool support (2)
  • Tool support (3)
  • Tool support Why on mobile devices
  • Tool support Why Android
  • Tool support Design choices
  • Enterprise Architecture for SMEs (24)
  • Past Work
  • Past Work (2)
  • Past Work (3)
  • Past Work (4)
  • Past Work (5)
  • Future Work
  • Questions