chose to create and be a unique buying experience oct 09 2014

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Travel agents need a mindset shift in their 2014 marketing. Every travel agent needs to position themselves as a valuable, reliable, practical, relevant, and trustworthy resource while they help people buy and meet them IN the buying process! :Learn more here - www.coryAndrichuk.com

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Page 1: Chose To Create and Be A Unique Buying Experience Oct 09 2014

Cory AndrichukEntrepreneur

Join the conversation

#coryAndrichuk

[email protected]

Page 2: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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Marketing is everything...

Marketing is an investment in your future business. No matter how successful you are, how experienced, and how many clients you currently have, you always have to be marketing...

Page 3: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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YOUR Marketing needs a

mindset shift!STOP marketing price…

Become valuable…

Become relevant…

Become useful….

Page 4: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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If you don’t shift, adapt, and

change…well…

Page 5: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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Can Social Media Lift Travel?

Page 6: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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By Justin Bachman on February 16, 2012

For many people, booking a vacation is strictly an online affair: browse, click, buy.Now established players such asExpedia (EXPE), along with a bunch of startups, are hoping to enlist friends and family via social networks to cheaply replicate individually tailored services travel agents once provided.

The conceit is that travelers are more comfortable choosing a Caribbean resort or rain forest excursion if someone they know has tried it first. “Travel agencies used to be such a personalized experience,” says Joe Megibow, vice president of the U.S. unit of Expedia, the largest travel website. The process of planning a trip “has become so commoditized and price-driven that we have sort of lost the soul of travel.”

Page 7: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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To make money, such small fry hope to forge partnerships with bigger travel players that can funnel them traffic. In exchange, social sites could link Web users back to travel sellers. Expedia hopes to unveil its own social networking service next year.

The bottom line: Some 118 million in the U.S. will turn to the Internet to research travel this year. Social media upstarts want a piece of that market.

Page 8: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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Social Media & Mobile in the Travel Industry

Page 9: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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New Competition or Tools?

These are both, but HOW do you use them?

Page 10: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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Social Travel Planning sites

The same goes with these popular sites

Page 11: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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So what does it all mean?

Page 12: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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Marketing is changing…

Doorto door

Radio

TVDirectmail and

email

Coldcalls

Page 13: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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Traditional Marketing is like being hammered over the head with themessage!!

People are finding ways to TUNE OUT traditional marketing messages…

So what do you do??

Page 14: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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Broadcast has high costs and must be pushed

Dialogues are organic and can start easily

Page 15: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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Edison Research

Consumers look to Facebook friends for advice: 24% of consumers consult their Facebook friends before making a purchase.

Page 16: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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ROI Research

Facebook influences consumer behaviour:

More than one in three consumers say they're likely to purchase from a company they follow on Facebook (eMarketer). 53% of Facebook users would recommend a brand or company's product to friends.

Page 18: Chose To Create and Be A Unique Buying Experience Oct 09 2014

[email protected]

YOUR Marketing needs a

mindset shift!STOP marketing price…

Become valuable…

Become relevant…

Become useful….

Page 19: Chose To Create and Be A Unique Buying Experience Oct 09 2014

[email protected]

Travel Commodity???

Travel EXPERT !!!…Online and off

Page 20: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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STOP BROADCASTING!

AND BEGIN THE RELATIONSHIP!(again online and off!)

Page 21: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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Connect with peopleversus…

Tell the people

Page 22: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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Marketing Well

‘ACKNOWLEDGE w/ Attraction’ +

‘ENGAGEMENT w/ Dialogue, Content, Conversation’ +

‘CONNECTION w/ permission, confirmation, relationship,’ +

‘MEASUREMENT w/consistency, feedback, reports’ ___=

A change in the way we have done it in the past...

Page 23: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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• Raising awareness

• Connecting through conversation/ engagement

• Using video , contests

• Driving people to their website and probably your offices!

A great example!!!

Page 24: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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Don’t be these guys…

Page 26: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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Consumers wants and needs are changing!

Page 27: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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We value different things and are willing to pay for it…

…because we like customization, unique, choice with affordability!

Page 28: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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So you need to adapt and listen to your customer…

Outside Sales Agents, Home-Based Travel Agents, Independent Contractors, Professional Travel Advisors, Home-Based Travel Entrepreneurs

…making house-calls! Sustainable Travel Options, Eco-Tourism, Highly Specialized Niche Travel concepts

Page 29: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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…because families are doing things differently

…and need help doing it!

Page 30: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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Because everyone has a story and wants to travel and tell it…

(So… help them cultivate their passion!)

Page 31: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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…because they need help with all kinds of travel…

Page 32: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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… because they can!

Page 33: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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Become customer centric

AND…get purpose-based!

Page 34: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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Are you serving your purpose?

Give YOUR value upfront! Be useful and helpful upfront !!

Engage your clients with your purpose!!!

Page 35: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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Create a unique customer experience

Page 36: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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Creating a unique experience

Page 37: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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Create a unique buying customer experience

Page 38: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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Online travel purchases are not a

unique buying customer experience

Page 39: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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This is YOUR value…

Trustworthy, Credible, Personal, Intimate, Customized, Professional, Safe, Secure, Reliable, Certified, Objective, Useful, Relevant,

and FULL OF VALUE!

Page 40: Chose To Create and Be A Unique Buying Experience Oct 09 2014

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It’s YOUR choice to choose!

Create a unique customer experience

Page 41: Chose To Create and Be A Unique Buying Experience Oct 09 2014

Cory AndrichukEntrepreneur

Join the conversation

#coryAndrichuk

[email protected]