Sales/Engineering Internship

Chris Daniels*Names of Customers Removed due to NDAs

About Me

• RPI Class of 2018, Chemical Engineering– Sheer Idiocy Improv Comedy Troupe• RPI’s best and ONLY improv troupe

– Alpha Phi Omega Service Fraternity • Executive Committee for Fall ’15

A View from Below: Program Management

• PMs require deep understanding of how Mack functions– As a first-time intern, this

presents issues due to lack of familiarity and relationships

– Also it presents unique advantages to both Mack and me, as I am able learn about, as well as support, a variety of projects

“The Fox knows many things, the Hedgehog knows one big thing”

– Isaiah Berlin

Developing Programs

• A Software Controlled Intravenous Pump Startup – Tooling • Controlling of files (VERY IMPORTANT)

– Quoting• Receiving estimates from the Application Development

Center• Using these estimates to creating a pricing file with

multiple scenarios for differing annual volumes and tooling cavitations.

Developing Programs (Continued)

• An innovative sterilization startup – Differences between design and reality • Redlining prints

– Consulting with manufacturing and creating prints which will actually be able to be manufactured

• Underdeveloped 3D models– Consulting with manufacturing to determine if we could quote

given a customer supplied 3D assembly model.

Launch/Recent Production Programs

• Major multinational food safety company– Mold Tracking and Sampling– Sending samples to Customer• Coordination of secondary operations• Not losing samples

Launch/Recent Programs (Continued)

• Leading Razor Manufacturer– Pricing File• Had to modify the functionality of pricing file to

account for differences in volumes between molded parts and assemblies

– Packaging and shipping magazines• Specific packing requirements, over 25 part numbers

created and controlled to accomplish customer requirements.

Older/End of Life Programs

• One of the world’s premier office furniture companies (Transfer Program)

– Identify issues / “Engineering Archaeology” oAssembly Issueso Tooling Issues

– Implement Plan to Solve themo Long Term and Short term

Older/End of Life Programs Continued

• A global provider of forklifts and material handling solutions (One line discontinued, new line in production)– New product lines replace old parts– Need to account for old materials• Assessing where they can be used elsewhere• Calculating the charge to the customer

A Mutually Beneficial Relationship

• I benefited from this experience:– Intimate knowledge of manufacturing – Communication skills– Management knowledge

• How Mack benefited:– Support for Program Managers and Customer Service

• Engineering Change Orders• Pricing Files / Pricing Lists• Tracking

Questions?

Thank You!