chris morgan presenting - 2011

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New Approaches to Presen0ng Data June 23, 2011 Interac0ve repor0ng and dashboards Knowledge from the trenches Chris Morgan, Data Libera0on Event sponsored by Somra MBL Ltd All copyright owned by The Future Place and the presenters of the material For more informa0on about Somra visit hKp://www.somra.net/ For more informa0on about NewMR events visit newmr.org

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Page 1: Chris morgan   presenting - 2011

New  Approaches  to  Presen0ng  Data  June  23,  2011  

Interac0ve  repor0ng  and  dashboards  Knowledge  from  the  trenches    Chris  Morgan,  Data  Libera0on  

Event  sponsored  by  Somra  MBL  Ltd  All  copyright  owned  by  The  Future  Place  and  the  presenters  of  the  material  

For  more  informa0on  about  Somra  visit  hKp://www.somra.net/  For  more  informa0on  about  NewMR  events  visit  newmr.org  

Page 2: Chris morgan   presenting - 2011

Speaker Chris Morgan, Data Liberation, United Kingdom NewMR New Approaches to Presenting Data, June 23, 2011

Interactive reporting and dashboards

Knowledge from the trenches

Chris Morgan Managing Director

Data Liberation

Page 3: Chris morgan   presenting - 2011

Speaker Chris Morgan, Data Liberation, United Kingdom NewMR New Approaches to Presenting Data, June 23, 2011

Who are Data Liberation

•  10 years of building MR reporting systems •  Instant Intelligence Reporting

– Web based, end user, reporting for MR – First released in 2005 – Shelved in 2006 due to slow take up – Relaunched in 2010 from client requests – Online interactive reporting and dashboards – Fully Self Service

Page 4: Chris morgan   presenting - 2011

Speaker Chris Morgan, Data Liberation, United Kingdom NewMR New Approaches to Presenting Data, June 23, 2011

What and Who is pushing the change

forward

Page 5: Chris morgan   presenting - 2011

Speaker Chris Morgan, Data Liberation, United Kingdom NewMR New Approaches to Presenting Data, June 23, 2011

Our Clients

Page 6: Chris morgan   presenting - 2011

Speaker Chris Morgan, Data Liberation, United Kingdom NewMR New Approaches to Presenting Data, June 23, 2011

Clients that demand….

•  We respond faster to everything

•  Do everything for less or at least no more

•  Make it more interactive and pretty

•  And by the way make it self service as well

Page 7: Chris morgan   presenting - 2011

Speaker Chris Morgan, Data Liberation, United Kingdom NewMR New Approaches to Presenting Data, June 23, 2011

Make it more interactive

•  We live in the age of

•  Client want to have answers now and then have the ability to ask the next one

•  And it has to look good.. –  It always has, but now it has to look stunning

Page 8: Chris morgan   presenting - 2011

Speaker Chris Morgan, Data Liberation, United Kingdom NewMR New Approaches to Presenting Data, June 23, 2011

They don’t want to talk to you!!

•  Clients want to do it for themselves…

•  They are not prepared to wait any more •  Or pay for something they feel they can do on their own

Page 9: Chris morgan   presenting - 2011

Speaker Chris Morgan, Data Liberation, United Kingdom NewMR New Approaches to Presenting Data, June 23, 2011

So what are some options?

Interactive Reporting

Dashboards vs

Page 10: Chris morgan   presenting - 2011

Speaker Chris Morgan, Data Liberation, United Kingdom NewMR New Approaches to Presenting Data, June 23, 2011

Dashboards

•  Great for headline view of the world •  Potentially easy to deploy •  Look and feel can be very precise

•  Not great for “playing” with data •  Specifications are hard to define •  More difficult to build and therefore costly

Page 11: Chris morgan   presenting - 2011

Speaker Chris Morgan, Data Liberation, United Kingdom NewMR New Approaches to Presenting Data, June 23, 2011

Interactive Reporting

•  Wonderful for “playing” with data •  Potentially easy to deploy •  Less build time = lower cost to implement

•  Does require an understanding of the data •  Requires some level of training •  Not as pretty… Less “Wow” more “Do”

Page 12: Chris morgan   presenting - 2011

Speaker Chris Morgan, Data Liberation, United Kingdom NewMR New Approaches to Presenting Data, June 23, 2011

Unfortunately one size does not fit all

Page 13: Chris morgan   presenting - 2011

Speaker Chris Morgan, Data Liberation, United Kingdom NewMR New Approaches to Presenting Data, June 23, 2011

Things to consider

•  What are you trying to achieve – Quicker turn around of results – More openness/accessibility to the data

•  Think about implementation issues – Web based solutions – What is the client allowed to do/change

Page 14: Chris morgan   presenting - 2011

Speaker Chris Morgan, Data Liberation, United Kingdom NewMR New Approaches to Presenting Data, June 23, 2011

Things to consider

•  Who is your audience – Senior management / Data Analysts – How many will there be (1-5, or hundreds)

•  Open platform / adding in-house data – Will your solution grow with your needs – Clients expect more the moment you give

them more

Page 15: Chris morgan   presenting - 2011

Speaker Chris Morgan, Data Liberation, United Kingdom NewMR New Approaches to Presenting Data, June 23, 2011

Branding?

•  Is having your logo at the top enough?

•  What about branding for your client?

•  What will be “your” charging model?

•  How will you differentiate yourself?

Page 16: Chris morgan   presenting - 2011

Speaker Chris Morgan, Data Liberation, United Kingdom NewMR New Approaches to Presenting Data, June 23, 2011

Costs… Well of course

•  Reporting is becoming/ has become a commodity

•  Clients don’t want to pay for anything •  Most reporting systems have usage costs

– Annual per user / per report / per extract

Page 17: Chris morgan   presenting - 2011

Speaker Chris Morgan, Data Liberation, United Kingdom NewMR New Approaches to Presenting Data, June 23, 2011

Security

•  Physical server locations are important

•  Can you host it yourself, do you know how

•  And then there is the data level security to think about

Page 18: Chris morgan   presenting - 2011

Speaker Chris Morgan, Data Liberation, United Kingdom NewMR New Approaches to Presenting Data, June 23, 2011

Always beware of …

And finally ….

Page 19: Chris morgan   presenting - 2011

Speaker Chris Morgan, Data Liberation, United Kingdom NewMR New Approaches to Presenting Data, June 23, 2011

The “i” effect

Style  over  substance  

Page 20: Chris morgan   presenting - 2011

Speaker Chris Morgan, Data Liberation, United Kingdom NewMR New Approaches to Presenting Data, June 23, 2011

Thank you

There are many options when selecting a new

presentation approach, but I hope I have highlighted some areas that will help

you reach the right decision

Chris Morgan Managing Director

Data Liberation

Page 21: Chris morgan   presenting - 2011

Speaker Chris Morgan, Data Liberation, United Kingdom NewMR New Approaches to Presenting Data, June 23, 2011

Q & A

Sue  York  The  Future  Place  

Chris  Morgan  Data  Libera0on  

Page 22: Chris morgan   presenting - 2011

New  Approaches  to  Presen0ng  Data  June  23,  2011  

Interac0ve  repor0ng  and  dashboards  Knowledge  from  the  trenches    Chris  Morgan,  Data  Libera0on  

Event  sponsored  by  Somra  MBL  Ltd  All  copyright  owned  by  The  Future  Place  and  the  presenters  of  the  material  

For  more  informa0on  about  Somra  visit  hKp://www.somra.net/  For  more  informa0on  about  NewMR  events  visit  newmr.org