cities that work like the web
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Cities that Work like the Web
Nick Grossman | @nickgrossman
Living Cities Strategic Forum on Technology and Civic ChangeJan 19, 2012
Today
The Web and Open Innovation
Transit
Open311
The Architecture of the Web
The Architecture of the Web
The Architecture of the Web
HTML
The Architecture of the Web
HTML
CSS
The Architecture of the Web
HTML
CSS
The Architecture of the Web
IPHTML
CSS
The Architecture of the Web
DNS
IPHTML
CSS
The Architecture of the Web
DNS
HTTP
IPHTML
CSS
The Architecture of the Web
DNS
HTTP
IPHTML
CSS
Standards
The Architecture of the Web
DNS
HTTP
IPHTML
CSS
Standards
The Web has an “open architecture”and serves as a “platform” to build on
SERVER
CLOSEDarchitecture
Integrated, proprietary
USER INTERFACE
HARDWARE
← few apps
Data & APIs
OPENarchitecture
Modular,open source
Data & APIs
many →apps
Platform Thinking
Open InnovationOpen Innovation
“The idea behind open innovation is as simple as it
is powerful: the creators of new ideas don’t have to
be within your organization in order to be helpful.”
– John Palfrey, Harvard Law School
Open InnovationOpen Innovation
creating the potential for new things to happen
“The idea behind open innovation is as simple as it
is powerful: the creators of new ideas don’t have to
be within your organization in order to be helpful.”
– John Palfrey, Harvard Law School
Open InnovationOpen Innovation
“I no longer sit with pitted stomach wondering where is the bus.
It’s less stressful simply knowing it’s nine minutes away, or whatever the case”
Source: OneBusAway
44% of respondents reported beingmuch more satisfied
“While my work usage was pretty much on a fixed schedule,
OneBusAway has made impromptutrips much more convenient.”
Source: OneBusAway
Non-commuters reported thehighest increase in usage
“Having the ability to know when my bus will arrive helps me decide
whether or not to stay at a bus stop that I may feel a little sketchy about or move on to a
different one.
21% of respondentsreported feeling safer
Source: OneBusAway
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GTFS
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GTFS
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GTFS
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GTFS
GTFS
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GTFS
GTFS
GTFSGTFS
GTFS
GTFS
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GTFS
GTFS
GTFSGTFS
GTFS
GTFS
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GTFS
GTFS
GTFSGTFS
? ??
GTFS
GTFS
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2012
GTFS
GTFS
GTFS
GTFSGTFS
? ??
GTFS
marketplace.civiccommons.org
2009
311311
311
2009
311311
311Open311
Open311Open311
2009
311311
311Open311
Open311Open311
2012
2009
311311
311Open311
Open311Open311
+ International Buenos Aires
UK-wideDominican Republic
Australia[…]
2012
marketplace.civiccommons.org
So...
Let’s move beyond more civic appsto making all apps more civic
gov
gov
gov
Let’s move beyond more civic appsto making all apps more civic
gov
gov
gov
open311
Let’s move beyond more civic appsto making all apps more civic
gov
gov
gov
open311
GTFS
Let’s move beyond more civic appsto making all apps more civic
gov
gov
gov
open311
GTFS
?
EMERGING GROWTH
Open311 Transit??
What are the essential civic platforms?
Weather
MATURE
GPS
identifying emerging standards
success stories & lessons learned
where are there gaps?
sharing software
building practitionercommunity
outlining the core “civic stack”
Supporting Open Innovation in Cities