citizen eye

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How It Works? User Launches the App to report an administrative complaint Camera switches on User can take a picture or video/audio recording of the complaint site User tags the picture file with a number of descriptions from the dropdown list User then sends the file The file is received at the central server of Lucknow District Administration Administration takes the necessary action.

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Post on 16-Jul-2015

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Page 1: Citizen Eye

How It Works?

User Launches the App to report an administrative

complaint

Camera switches on

User can take a picture or

video/audio recording of the complaint site

User tags the picture file with a number of descriptions from the

dropdown list

User then sends the file

The file is received at the central server of

Lucknow District Administration

Administration takes the necessary action.

Page 2: Citizen Eye

Screenshots…..

Page 3: Citizen Eye

Registration Process

With the successful installation of the application user can register himself

by providing his essential details.

Page 4: Citizen Eye

Post-Registration

On successful registration user gets a confirmation message on his phone

and email address provided.

Page 5: Citizen Eye

Submitting Your Complaints

User gets two options for supplying the photographs of the complaint site.

Picture from camera.

Picture from gallery

Page 6: Citizen Eye

Capturing Pictures

Capturing pictures from camera.

You can capture maximum 3 pictures.

Page 7: Citizen Eye

If user doesn’t have access to internet he can upload a picture directly from

the gallery.

Page 8: Citizen Eye

Complaint Section

Here, users can record their complaint to give more insight into the nature of

complaint with the tap of a single button.

User can select wide range of complaints type like, water logging, damage

road etc.

Page 9: Citizen Eye

Confirming Complaint

A complaint number is sent via SMS and email to the user, confirming the

complaint being registered.

Page 10: Citizen Eye

Checking Status

Users can check the status of their old complaints by clicking drop-down

menu where they are provided with their particular complaint numbers.

Page 11: Citizen Eye

Citizen Eye Administrator Section…..

Page 12: Citizen Eye

Citizen Eye Admin

It is an app for the officials to manage the complaints

assigned to them by the administrator.

Page 13: Citizen Eye

What Officers Can Do?

The officer gets assigned cases which he chooses to accept or re-direct back

to the administrator (in case the complaint does not pertain to his

department).

They can close any complaints.

They can reply to each citizens complaints.

Page 14: Citizen Eye

Screenshots….

Page 15: Citizen Eye

Admin Login Screen

Admin can login with the help of the username and password he provided.

Page 16: Citizen Eye

Case Status Screens There are two options on the screen.

Process Complaints.

Completed Complaints.

Page 17: Citizen Eye

Process Complaints

User can accept the complaints and can work upon it by choosing the update

option from the menu.

Page 18: Citizen Eye

The officer can further close the case whenever he wishes to.