citizen superheroes (given at web directions north 08)
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...and other tales from gov’t 2.0
Citizen superheroes
superpowers include:
• empathic customer sensory
• human behavior precognition
• people refocus beams
• enhanced word of mouth spreading
Tara 'miss rogue' hunt
starring:
we are in the heartland of heroes...Canada.
the scene
Canada
The Villians
centralization secrets distrust
a.k.a. Those by-gone 1.0 era behaviours
The Heroes
openness collaboration community
a.k.a. the core tenets of web 2.0
and of course...trustTrust is at the heart of web 2.0
There is a whole
generation of people who
embrace these heroes
New York Mag: "Say Everything" Feb 12, 2007nymag.com/news/features/27341/
CHANGE 1: THEY THINK OF THEMSELVES AS HAVING AN AUDIENCE
CHANGE 2: THEY HAVE ARCHIVED THEIR ADOLESCENCE
CHANGE 3: THEIR SKIN IS THICKER THAN YOURS
Meanwhile...somewhere around the planet...
the case of the horrific data citizens cal & chris save the day
I waited for the Caltrain for over an hour because I just couldn’t read that confusing
time table! Arrrrrgh!
You know, Chris, this is alot of
fun, but i need to get going. do you
know when the next Caltrain is?
I haven't the foggiest. Let's
check the schedule!
not long ago...
So, they log onto the Caltrain site...
GADZOOKS!HOW DO THEY EXPECT US TO UNDERSTAND
THIS?
That will never do...plotting a
scheme to improve that
nasty interface...I must
help, too!
And the two of them go off to redesign...
The next day...
grid
From...
Wow Cal!!This looks
great!!!
I know! People can actually figure out when the next train
will be now!!!
TO...
To be continued...
speaking of transit, let's come back to Canada to see what's happening here...
the TTC goes to camp citizen superheroes strike again!
The TTc is such a rockin' system,
too bad the website suxor!
...it all starts with a discussion, mostly on blogs, started by Robert Oullette, who says the TTC needs a bit of citizen intervention "barcamp" style...
Well, you know...we really don't have to put up with that. Let's get together with a bunch of
people 'barcamp' style and make some changes!
Ryanne Hodsen - “What the heck is Barcamp?”
http://ryanedit.blogspot.com/2006/06/barcampsf.html
...flashback sequence...
ooooo...pretty cool, but what does this have to do
with transit?
I know what you are thinking...
how does Barcamp become transitcamp?
HEY!Are you reading
my mind?
Sorry...superpowers,
remember?
Barcamps are characterized by the lack of prescheduling and the phenomenon known as...
So this guy and a bunch of others put this thing on...
Hi!! I'm Mark Kuznicki and I'm
Passionate about Civic
Engagement!
And there was music...
Is that a Maquette?!
Fun!
And Ideas for transit in the future...
And Designs for the new TTC website...
http://transitcamp.org/
video:http://youtube.com/watch?v=PDkEPvIwarI
...and all is well that ends well...
http://www.flickr.com/photos/arianek/2096171259/
http://www.flickr.com/photos/roland/2097460694/
http://www.flickr.com/photos/dustinq/2102436629/
karen fung
buttons
schedules
the grid
http://www.flickr.com/photos/jmv/2098818828/
http://vancouver.transitcamp.org/
Coming Feb 23-24, 2008
barcamp.org/transitcampbayarea
To be continued...
...now off to find our next citizen superhero!!!
san diego is burning the multi-citizen hero squad
As the fires raged around them, citizens with cameras, phones, computers and other technology recorded...
They reported on everything they could find out so that others could find their loved ones...
They made maps from data gathered from various sources (mostly other citizens recording openly online)...
They took over 10,000 photos, many of which were used by news stations...
...The traditional news outlets have done a fantastic job of sensationalizing the already sensational...If their goal was simply to make me anxious, then job well done...
from: http://sitening.com/blog/2007/10/22/san-diego-wildfire-updates-with-google-maps/
Fortunately, we have the Internet, with its Web 2.0, open API’s, and several clever people who have been able to assemble some very useful information. Here’s my favorite of the bunch. It’s a Google Map of the San Diego area, with polygons and icons showing the perimeter of the fire at various times throughout the past few days, along with road closings, shelter locations, and other updates.
from: http://sitening.com/blog/2007/10/22/san-diego-wildfire-updates-with-google-maps/
the league of super citizens ordinary people doing extraordinary things
Citizen Heroes in the United Kingdom
Citizen Heroes in CHICAGO
citizen superheroes across the USA
citizen superheroes across the USA
Citizen Heroes in Wausau
Citizen Heroes in Quebec
Citizen Superheroes in Toronto, and across Canada
Citizen Superheroes in Toronto, and across Canada
engaging citizen heroes in ann arbor, michigan
engaging citizen heroes in new zealand
Library of Congress engages citizen Superheroes
Library of Congress engages citizen Superheroes
There are thousands of heroes out there who we haven't covered here...
back to the scene of action:
Canada
So, how do I engage this
energy?
ENCOURAGE COLLABORATION
how to encourage collaboration
1.be a platform (provide APIs - make data available)
”“A "platform" is a system that can be
programmed and therefore customized by outside developers – users – and in that way, adapted to countless needs and niches that the platform's original developers could not have possibly contemplated, much less had time to accommodate.
–Marc Andreessen, http://blog.pmarca.com/2007/09/the-three-kinds.html talk to me
about stuff like Microformats,
APIs and OpenID
afterwards!
how to encourage collaboration
1.be a platform (provide APIs - make data available)
2.publish everything openly
3.be available
4.embrace the chaos
5.reward contributors
6.show progress
7. take simple, small steps
8.reach out to people from different backgrounds and industries
9.view the public as a partner, not a recipient
10.run real, open betas
government 2.0 = partnering with engaged citizens
Like me.
And Chris.
http://flickr.com/photos/laughingsquid/108769433/
and Cal (iamcaltrain).
http://flickr.com/photos/willpate/528996211/
and Mark (transitcamp).
http://flickr.com/photos/chris_radcliff/362190770
and Nate (#sandiegofire).
government 2.0=trust
100% authentic certified
wholeheartedtrust
http://www.slideshare.net/missrogue
About those rockin’ images• Many of them are purchased from iStockPhoto.com
• Those borrowed from Flickr are:
• Cal Henderson: http://flickr.com/photos/laughingsquid/108769433/
• California Fires: http://www.flickr.com/photos/slworking/1721837998/
• Caltrain: http://www.flickr.com/photos/roland/156255158
• Chris and Cal Yell: http://www.flickr.com/photos/stewart/84223661/
• Chris and Cal Laugh: http://www.flickr.com/photos/foolswisdom/86710196/
• TTC street shot: http://www.flickr.com/photos/tracer/117014378/
• Transit Waiting Area: http://www.flickr.com/photos/mag/374819180/
• Accordian Guy: http://www.flickr.com/photos/willpate/381425426/
• Design Slam TransitCamp: http://www.flickr.com/photos/brycej/380827536/
• Whiteboard TransitCamp: http://www.flickr.com/photos/rdi/379668453/
• The Grid TransitCamp: http://www.flickr.com/photos/brycej/380816409/
• And the song, of course, “Somebody’s Watching Me” by Rockwell (classic)
sites of note:
• barcamp.org
• transitcamp.org
• getsatisfaction.com/annarbor
• twitter.com/nateritter
• citizenwausau.com
• chicagocrime.org
• iamcaltrain.com
• fixmystreet.org
• groups.google.com
• www.safeas.govt.nz
• wiki.participation.e.govt.nz
• maps.google.com
• kpbs.org/fires
• microformats.org
• openid.net
• oauth.net
• faircopyrightforcanada.ca
• everyblock.com
• flickr.com/commons
• creativecommons.org
• wikipedia.org
• coworking.info
• flickr.com
• technorati.com
