city & county of swansea annual performance report 2012/13 · 2014-06-16 · perf. 2012/13 (i)...

(i) Colour is based on ALP except Blue colouring, which is based on PIs achieving their TTAF 1

(ii) ALP – Acceptable Level of Performance

(iii) TTAF – Target to Aim For

City & County of Swansea Annual Performance Report 2012/13

PERFORMANCE TABLES – KEY Key: Column 2 - Annual Performance Key: Column 6 - Trend of Improvement (Actual End of Year 12/13 performance compared to actual End of Year 11/12 performance)

Improving �� No Change or at Best Performance �� Declining ��

Annual Service Performance

Targets

PI & Desired Direction of Travel

Annual Perf. 2012/13 (i)

ALP Target 2012/13 (ii)

TTAF 2012/13 (iii)

Annual Perf. 2011/12

Trend of Imp.

Swansea’s position in Wales 2011/12

Comments (if relevant) /Responsible HoS ALP

2013/14 TTAF 2013/14

CRE4 �� The percentage of priority graffiti jobs completed within 7 days

95.4%

Red

97% 100% 99.3% �� Local PI

Explanation: Slight dip in end of year performance was due to long term illness during quarter one. Responsible HoS – Carl Humphrey

99% 100%

Achieved ALP

Green

Within 5% of ALP

Amber

Missed ALP Red

Achieved TTAF Blue

APPENDIX B




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

CH08a �� The percentage of people satisfied with cleanliness standards in public areas within the city – within the neighbourhood

74%

Red

79% 84% 79% �� Local PI

Explanation: The result for this measure is derived from a survey and it shows that satisfaction with neighbourhood cleanliness has fallen from 79% in 2011-12 to 74% in 2012-13. However, you might expect to see small variations in the results from year to year from any perception based survey. The Council’s other performance measures related to cleanliness included within this report show an improvement on 2011-12 results. Responsible HoS – Carl Humphrey

79% 84%




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

THS/009 �� (SID) The average number of calendar days taken to repair street lamp failures during the year

9.47 days

Red

5 days 4.8 days

4.19 days

��

16th - bottom quartile

(4.19 days)

Explanation: The number of days to repair a street lighting fault has increased as resources have been redirected to prioritise the delivery of the new LED lighting programme, which is funded by the Welsh Government prudential borrowing initiative. This is a 3 year programme and will start to see a big improvement to our time taken to repair street lighting. Whilst the level of service has dipped there has not been a significant increase in the number of complaints. Officers believe this is an acceptable level of service in the short term to achieve a better service in the near future. Responsible HoS – Carl Humphrey

7 days 7 days




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

ETE8�� Number of cars using park and ride Services

277,178

Red 305,000 307,000

303,523

�� Local PI

Explanation: A number of factors have resulted in reduced use of Park & Ride. These factors include: car parking offers in NCP car parks funded by the BID; the general economic downturn affecting city centres; the growth of internet shopping. Action: The signage to park and ride at Fforestfach is being improved and all the Park & Ride facilities will continue to be actively promoted. Discounted season tickets and alternative payment methods will be available once new payment equipment is in place at Park & Ride sites. These improvements will be advertised and promoted. The targets for 2013/14 have been reduced, but seek an increase on 2012/13 performance following the additional measures identified above. Responsible HoS – Chris V

285,000 290,000




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

CRE21 �� Total usage of Community Centres

441,322

Red

460,000 481,222

442,635

�� Local PI

Explanation: The 2012/13 result has not met target and remains on par with what was achieved in2011/12 (442k). The main reason for this is a planned refurbishment/ kitchen renewal on a number of centres using external grants reduced visits. Action: Measures to improve usage levels in 2013/14 include an action plan for key centres within target areas, focusing on the authority’s key priority, anti-poverty. Responsible HoS – Iwan Davies

460,000 481,000




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

PLA/004a �� (SID) The percentage of major planning applications determined during the year within 13 weeks

18%

Red

32.8% 40% 32% ��

14th - third quartile (31.8%)

Explanation: Analysis of the 22 determinations: • 5 subject to 106 agreements (23%) • 4 subject to Burry Inlet constraint (18%) • 5 complex involving committee determinations with site visits (22%) Total of unavoidable determinations exceeding 13 weeks is 14 Action: A review of practices is in hand. Responsible HoS – Phil Holmes

35% 45%

PLA/005 �� (SID) The percentage of enforcement cases resolved during the year within 12 weeks

35.8%

Red 60% 66.5% 48.28% ��

20th - bottom quartile (48.3%)

Explanation/Action: Service recovery plan is in place, with performance being monitored monthly at P&FM. An additional PI has been developed which measures the number of outstanding complaints. The appointed team leader is in post, and the enforcement officer vacancy arising from long term sickness is to be filled through external interview on 19th April. Responsible HoS – Phil Holmes

55% 60%




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

HSG1 �� The amount of current tenant arrears

£850,187

Red

£789,747 £775,000 £805,058 �� Local PI

Explanation: Target missed. The general economic climate in 2012/13 has had a challenging impact on performance with an additional 127 tenancies in arrears compared with 2011/12. Action - Robust monitoring continues to be in place with proactive and early intervention by rents officers to support tenants in arrears. The new role of a specialist Financial Inclusion Officer is now embedded and will assist in offering advice and support. Responsible HoS – Lee Morgan

£1,130,000 £980,000




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14

TTAF 2013/14

HSG2 �� The number of void properties

278

Red

245 240 221 �� Local PI

Explanation: Target missed. There has been an unexpected increase in the number of end of tenancies (E/T’s) received totalling 1,713 which has been the highest number for 9 years. In addition, 68 properties formerly leased for asylum seekers were returned to the stock for letting as a result of the contract ending with Border Agency UK. However, performance improved on the previous year in that the number of lettings increased by 133 to 1,656 which is the second highest number in 9 years. This equates to just under 32 lettings per week. Lettings also increased each quarter as follows: 323; 421; 442; 470 Action - In order to meet next year’s target a number of initiatives will be introduced together with possible revisions to the current structures for delivery. Meetings continue at senior management level between Housing and Corporate Building & Property Services to monitor and look at possible improvements. Responsible HoS – Lee Morgan

255 245




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

SCC/025 �� (PAM) The percentage of statutory visits to looked after children due in the year that took place in accordance with regulations

79.7%

Red

90% 92% 87.5% ��

6th - top

quartile (87.54%)

Explanation: Even though fewer visits were due, there are issues in ensuring that all visits were recorded appropriately on the Social Care System. Action: A process has commenced to investigate and address this. Responsible HoS - David Howes

85% 92%




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

SCC/002 �� (NSI) The percentage of children looked after at 31st March who have experienced one or more changes of school, during period or periods of being looked after, which were not due to transitional arrangements in the 12 months to 31st March

16.3%

Red

<15% 12.98% 14.7% ��

18th - bottom quartile (14.66)

Explanation: As part of the Looked after Children Strategy, Swansea aims to support children, wherever possible, as close to their home as possible. To achieve this, may involve a number of placement changes during the year. Action: we will continue to look to move children where this is appropriate, close to their home and ‘in county’; we will also work with our colleagues in education to minimise any impact on the child and their educational achievement during any placement changes. Responsible HoS – David Howes

< 14% 10.4%




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

SCC/043b �� (SID) The average time taken to complete those required core assessments that took longer than 35 days

69 days

Red

66 days

<50 days

65 days ��


Explanation: The number of core assessments required to be completed has increased year on year for the past four years. Action: We have continued our focused work within the teams (those assessments taking longer than 50 days) to ensure that assessments are completed within appropriate timescales. Stability within the teams is also assisting with this programme of work. Responsible HoS - David Howes

At most 65 days

Less than 50 days




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

SCC/045 �� (PAM) The percentage of reviews of looked after children, children on the Child Protection Register and children in need carried out in line with the statutory timetable

74.6%

Red

91.5% 93% 91.55% ��


Explanation: Higher numbers of children in need in the early part of the year resulted in more reviews needing completion. In addition, difficulties in maintaining a full complement of Independent Reviewing Officer staff during the year resulted in a decline in performance during the year as deadlines of reviews could not be met. The Unit is now fully staffed. Action: Continue to work with teams to improve the effectiveness and timeliness of reviews of all child in need. Responsible HoS - David Howes

80% 85%




Targets PI & Desired

Direction of Travel



TTAF 2012/13 (iii)


Trend of Imp.

Swansea’s

position in Wales 2011/12


2013/14 TTAF 2013/14

SSA2 �� The average number of working days taken from completion of the care plan and / or installation of aids / equipment

7.32 Days

Red

5 days 4 days 7 days �� Local PI

Explanation: There have been changes to the contractual arrangements since April 2012 which have affected how we count items of equipment delivered. A number of items of equipment previously counted have not been included in the past 12 months which has affected this indicator. The increased focus on more specialist and often bulky items which cannot be kept in stock has led to increases in the length of time to deliver. Action: we will continue to work with partners to monitor performance. Given the new contract for equipment provision (which has been agreed jointly agreement with NPBC and ABMU) specifies a delivery standard of 7 days, any target below 7 days will resent a challenge and will incur additional costs to the service. Responsible HoS – Deborah Driffield

7 days 5 days




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

CHR/002�� (SID) The number of working days/shifts per full time equivalent (FTE) local authority employee lost due to sickness absence

11.32 days

Red

10 days 9.7 days 11.55 days ��

Benchmarking hub – 12.1 days

Ffynnon – 11.55 days

Explanation/Action: The new Management of Absence Policy was implemented in October 2012 and it is envisaged the figure for 2013/14 will significantly improve as a result. The Council’s HR System is currently being developed so that sickness data can be entered in real time at source by Managers so that more up to date data is available. Management Reports are also being improved. The Occupational Health & Wellbeing Unit delivery plan includes key activities to assist in reducing absence. Responsible HoS – Steve Rees

10 days 9.6 days




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

WMT/009b �� (PAM / NSI) The percentage of municipal waste collected by local authorities and prepared for reuse and/or recycled, including source segregated bio wastes that are composted or treated biologically in another way

48%

Red

52% 52%

45%

�� Definition change for 2012/13

Explanation/Action: The voluntary nature of participation by the public of existing waste recycling initiatives means that the outcome of the PI is not solely in the hands of the council. Measures being undertaken to try and meet the target for 2013/14 include campaigns to: 1. Boost public participation in the recycling services provided. 2. Increase recycling rates at the Civic Amenity sites. 3. Boost the recycling rate being achieved by the Trade Waste Services. 4. Encourage waste minimisation 5. Boost re-use rates. 6. Introduction of scheme to sort residual waste. Possible alternatives to land filling residual waste are also being explored. These targets set are a statutory minimum and are challenging as both an acceptable level of performance and an overall target. Responsible HoS - Carl Humphrey

52% 52%




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

SCC/042b �� (SID) The average time taken to complete initial assessments that took longer than 7 working days to complete

14 days

Red

<12 days 10 days 16 days ��

8th - second quartile

(15.65 days)

Explanation: Performance has improved on end of year 2011/12 despite not meeting target. Action: Focused work on timeliness of assessments continues. In addition, the domestic violence coordinator now deals with higher number of police referrals (PPD1s) to avoid delays in carrying out child assessments. Responsible HoS - David Howes

Less than 12 days

10 days

PLA/004e �� (SID) The percentage of all applications subject to Environmental Impact Assessment (EIA) determined within 16 weeks

0%

Red

33.3% 40% 0.0% ��

Joint 8th

- bottom quartile (0.0%)

Explanation: There were two applications received during the year that required an Environmental Impact Assessment (EIA) both are still awaiting a decision Action: None Responsible HoS – Phil Holmes

33% 40%




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

CTCH1 �� The percentage of adults in Swansea conducting the recommended 5 x 30 minutes of physical activity per week

27%

Amber

28% 29%

28%

�� Local PI

Explanation: The result for 2012/13 has failed to reach target and is 1% lower than what was achieved last year. It must be recognised that this measure is based on responses to a survey that asks adults how much physical activity they participate in regardless of whether it is formal or informal and whether conducted at CCS sites, private facilities or at their own homes. Therefore, the C&T department cannot be held fully accountable for it’s under or over performance. Responsible HoS – Iwan Davies

28% 29%




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

LCL/004 �� (SID) The number of library materials issued during the year, per 1,000 population

5,602

Amber

5,772 5,952 6,107 ��

3rd - top

quartile (6,106)

Explanation: This year’s result is 500 issues per 1,000 population lower than last year’s result. Main reasons are: - overall issues in Swansea are down by 6% (national trend is down by 4%) - non-fiction issues are dropping at a much quicker rate than fiction possibly due to readily available information online. - new stock purchases in line with corporate policies such as Health & Wellbeing and financial literacy are not experiencing the same turnover as other materials - resources are beginning to be directed at electronic borrowing such as e-books which have yet to fully take off. Action: The recent purchase of a new stock management system (SmartSM) which will go live during middle of 2013/14 will help managers to analyse stock rates and lending habits/patterns to inform future purchases. Responsible HoS – Iwan Davies

5,538 5,668




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

SCC/021 �� (SID) The percentage of looked after children reviews carried out within statutory timescales

83.2%

Amber

85.4% 94.7% 87.5% ��

19th - top

quartile (87.94%)

Explanation: Performance has not achieved target this year. Performance is due to relatively poor early year performance as a result of capacity issues; however during the year changes were made to the staffing structure of the Service quality Unit. Action: Continue to monitor changes in the Service Quality Unit. This Unit will be receiving improved management information this year. Responsible HoS - David Howes

87.94% 95.97%




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

SCC/034 �� (SID) The percentage of child protection reviews carried out within statutory timescales during the year

92.4%

Amber

96.7% 98% 94.23% ��


Explanation: Performance has not achieved target this year. Performance is due to relatively poor early year performance as a result of capacity issues; however during the year changes were made to the staffing structure of the Service Quality Unit. Action: Continue to monitor changes in the Service Quality Unit. This Unit will be receiving improved management information this year. Responsible HoS - David Howes

97% 98%

SCA/002b �� (NSI) The rate of older people (aged 65 +) whom the LA supports in care homes per 1000 population aged 65 +

22.9

Amber 22 21.5 22.8 ��

17th - bottom quartile 22.84)

Responsible HoS – Deborah Driffield

22.2 20.75





Direction of Travel



TTAF 2012/13 (iii)


Trend of Imp.



2013/14

TTAF 2013/14

SCA/018a �� (PAM) The percentage of carers of adults who were offered an assessment or review of their needs in their own right during the year

96.6%

Amber 97.5% 99% 97.2% ��

7th - second quartile (97.2%)

Explanation: This extremely small decline in performance amounts to target being missed by just nine carers not being offered an assessment. Action: we have started reporting on a team basis where care workers have not been ensuring they record that a carer’s assessment has been offered. This has been used to identify teams and individual workers that can improve. Responsible HoS – Deborah Driffield

97.2% 99%

SCC/001b �� (SID) For those children looked after whose second review (due at 4 months) was due in the year, the percentage with a plan for permanence at the due date

91.9%

Amber 96.7% 98% 95.5% ��


Explanation: The expectation is that all children will have a plan for permanence at their second review. Target has been missed due to high numbers of children entering care. Action: Continue to ensure that the Service Quality Unit is monitoring the quality and availability of plans at the second review meeting. Responsible HoS – David Howes

At least 96.7%

98%




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

CFH/006�� (SID) Percentage of undisputed invoices which were paid in 30 days

93.2%

Amber

At least 93.7%

95% 93% ��

(Ffynnon – 93.1%)

No data given on

benchmarking hub

Explanation: The decrease in our End of Year figure can be explained by the impact of the performance measurement for the 4th quarter which has taken place during the significant upgrade of R12 during which time we were unable to process/pay any invoices for 3 weeks. Action: None Responsible HoS: Mike Trubey

At least 93.7%

95%

EMP8 �� The percentage of general pest control & animal impounding service requests within 3 working days

93.6%

Amber

95.0%

97% 93.5% �� Local PI

Explanation: Increased problems associated with stray and tethered horses within CCS has placed increased pressures and had a significant impact on the section. Additionally, we have been affected by the ‘fly-grazing’ phenomenon which has also affected other LAs in South Wales. Operationally, we are running at full capacity, we are largely a reactive section where demand particularly in relation to an increase in seasonal pests, can outstrip supply in terms of officer availability. Action: Priorities for response in light of peak demands, need to be agreed with members Responsible HoS – Martin Saville

95.7% 97%




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

WMT/004b �� (PAM / NSI) The percentage of municipal waste sent to landfill

49.7%

Amber

48% 48%

54.4%

�� Definition change for 2012/13

Explanation/Action: The voluntary nature of participation by the public of existing waste recycling initiatives means that the outcome of the PI is not solely in the hands of the council. Measures being undertaken to try and meet the target for 2013/14 include campaigns to: 1. Boost public participation in the recycling services provided. 2. Increase recycling rates at the Civic Amenity sites. 3. Boost the recycling rate being achieved by the Trade Waste Services. 4. Encourage waste minimisation. 5. Boost re-use rates. 6. Introduction of scheme to sort residual waste. Possible alternatives to land filling residual waste are also being explored. Responsible HoS - Carl Humphrey

48% 48%




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

CTCH3 �� The total number of physical activity visits to Culture & Tourism Active Swansea services (includes partnership sites)

3,384,731

Amber

3,390,000 3,440,000 3,365,089 �� Local PI

Explanation: Result has narrowly missed the target by 5,269 but is higher than 2011/12 by 19,600 showing an upward trend. Main reason for not hitting target was due to underachieved usage at the outdoor based venues (e.g. Sports Pitches) due to the severe and prolonged freezing weather. Action: The target for 2013/14 reflects a continued upward trend supported by increasing physical activity programmes across the department and also includes a slight uplift from installing new gym equipment at the Active Swansea sites. Responsible HoS – Iwan Davies

3,400,000 3,500,000




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

CTT4 �� The amount of money spent by visitors to the City & County of Swansea

£337m

Amber

£338m £340m £335m �� Local PI

Explanation: Result narrowly missed target but still represents an upward performance trend (335m last year). Main reasons are tourism outputs across the UK and Wales continue to be affected by the economic conditions affecting growth. In 2012 Swansea continued to outperform most parts of Wales, but against a backdrop of a faltering economy and poor Summer weather. Action: The STEAM figures for economic impact are encouraging. The destinations profile was again enhanced by the exposure associated with the Swans in the Premier League and optimism is high amongst the tourism industry for a more positive 2013 with a comprehensive programme of events, sustained destination marketing activity and improved co-operation amongst the public and private sectors. Responsible HoS – Iwan Davies

£339m £341m




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

PLA/004b �� (SID) The percentage of minor planning Applications determined during the year within 8 weeks

46%

Amber

48% 58% 42% ��

21st

- bottom quartile (41.6%)

Explanation: Analysis of the 178 applications determined > 8 weeks: - 36 subject to the Burry Inlet

constraint (20%) - 31 subject to committee

decision (17%) - 39 subject to negotiation

(22%) - 17 subject to consultee

delays (10%) - 2 subject to section 106

agreements (1%) - 53 for other procedural

reasons (30%) No targets set, but 2nd quartile for Wales is > 64%, with 1st quartile being > 70% Action: A review of practices is in hand Responsible HoS – Phil Holmes

55% 65%




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

SCC/013aii�� (SID) The percentage of open cases of children with an allocated social worker for: Children looked after

96.3%

Amber 97.3% 100% 93.9% ��


Explanation: Target has been missed due to high numbers of children entering care. Action: There has been a focus in ensuring that children are provided with a named worker appropriate to the child’s needs. Allocation decisions are reviewed on a weekly basis by Child & Family senior management. Responsible HoS – David Howes

97.3% 100%




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

SCC/033f �� (NSI) The percentage of young people formerly looked after with whom the authority is in contact, who are known to be engaged in education, training or employment at the age of 19

56.3%

Amber 58% 70%

Change in

definition – unable

to compare

N/A New

definition for 2012/13

Responsible HoS - David Howes

58% 70%




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

SCC/041a �� (NSI) The percentage of eligible, relevant and former relevant children that have pathway plans as required

97.5%

Amber 98.2% 100% 98.2% N/A


Explanation: Target has been missed by a small margin. An increase in LAC population over the preceding years has meant the number of Eligible, Relevant and Former relevant young people has increased. Action: Continue to monitor pathway plans as part of the contract review meetings with Bays. Responsible HoS - David Howes

98.2% 100%




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

CTG4 �� Grand Theatre Usage (Physical Visits)

226,903

Green

223,000 232,000 234,981 �� Local PI

Explanation: The 2012/13 result has over achieved its target but is around 8,000 lower than the previous year. Main reasons for this are: - economic climate - national touring shows cancelling due to lack of sales here and throughout UK - Repertory Season 31% down on occupancy - product availability - producers were reluctant to tour during Summer 2012 due to national events - National Express moving back to bus station - loss of city centre parking and accessibility to Grand Theatre. Action: Trying different marketing tools to reach new audiences e.g. recent social media video for Grease - review the audience development opportunities in the Theatre including educational/outreach support - review the pricing strategy to increase PTL opportunities to try and reach new audiences - revisiting the programming, pricing structure, although this is difficult bearing in mind that we work with commercial companies. Responsible HoS – Iwan Davies

228,000 232,000




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

EDU/006i �� (SID) The percentage of pupils assessed, in schools maintained by the LA, receiving a Teacher Assessment in Welsh (first Language) at the end of Key Stage 2

10.1% (Academic

Yr 2011/12)

Green

10.0% Academic

Yr 2011/12)

10.15% (Academic

Yr 2011/12)

10.6% (Academic

Yr 2010/11)

��


(Academic Yr 2010/11)

Explanation: There were fewer pupils in the year group which is just a natural fluctuation. The overall trend in numbers is rising. Responsible HoS – Ian James, Brian Roles

10.46% (Academic

Yr 2012/13)

10.6%

(Academic Yr

2012/13)

EDU/008b �� (SID) The number of pupils permanently excluded during the academic year per 1,000 pupils from secondary schools

0.32

(Academic Yr

2011/12)

Green

0.4

(Academic Yr

2011/12)

0.2 (Academic

Yr 2011/12)

0.2 (Academic

Yr

2010/11)

��

3rd - top

quartile (0.21)


Explanation: 1 more permanent exclusion than last year, still within target and fewer than 5 in the year so rate will not be reported by WG. Action: Responsible HoS – Robin Brown

0.35 (Academic

Yr 2012/13)

0.21 (Academic

Yr 2012/13)




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

HHA/002 �� (SID) The average number of working days between homeless presentation and discharge of duty for households found to be statutory homeless

44 days

Green

50 days 42 days 39 days ��

1st - Top quartile (39 days)

Explanation: Although target was met performance is worse than last year. There were a small number of households who needed larger properties which weren’t readily available and a number of cases were challenging to re-house due to complex circumstances. However, in comparison to last year the number of households included in this indicator was reduced by 21%. Action - Current practices will continue Responsible HoS – Lee Morgan

48 days 40 days

HHA/008 �� (SID) The percentage of homeless presentations decided within 33 working days

98.6%

Green

98% 99.5% 98.9% ��

1st - Top quartile

(98.9%)

Explanation: Although target was met, performance is 0.3% worse than last year. 48 decisions of the 3419 were not made within 33 working days primarily due to awaiting further information and assessments relating to priority need Action Robust case management and review will continue. Responsible HoS – Lee Morgan

98% 99.5%




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

HHA/016�� (SID) The average number of days all homeless families with children spent in Bed and Breakfast accommodation

3.43 days

Green

5 days 1 day 2.33 days ��

4th - top

quartile (2.33 days)

Explanation: Although target was met, performance was worse as there were 4 more cases than the previous year. Of the total 7cases this year one was due to lack of other temporary family accommodation available at the time and the remainder were more complex cases who were moved on at the earliest opportunity. Action - Continue to use B&B for families as a very last resort. Also continue to monitor the supply of family temporary accommodation to ensure an adequate supply. Responsible HoS – Lee Morgan

5 days 1 day




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

LCL/001 �� (NSI) The number of visits to public libraries during the year per 1,000 population

5,366

Green

5,366 5,533 5,702 ��

11th - no quartiles given (5,701)

Explanation: This year’s result is significantly lower than achieved last year. The main reasons for this are: - library visits across the UK are

down by 4% on last year and by 10% over the last 5 years – Swansea is also experiencing a drop

- the population of Swansea based on the latest mid year estimate increased by 5,000 in a year which does have a significant impact on the result.

- as previously recorded the virtual visits that are permitted to be included in this measure are significantly down against target and whilst the library has thousands of other virtual usages (i.e. social media) these cannot be included under the current government definitions.

Action: New promotional material has been created for 2013/14 together with a varied programme of events and activities. The service will continue to participate in local, regional and national campaigns to ensure as wide a reach as possible. Responsible HoS – Iwan Davies

5,261 5,385




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

PSR/002 �� (PAM / NSI) The average number of calendar days taken to deliver a Disabled Facilities Grant.

321 days

Green

370 days 342 days 339 days ��

15th

– third quartile (339 days)

Responsible HoS – Lee Morgan

350 days 326 days

CFH/007�� (SID) The percentage of council tax due for the financial year which was received by the authority

96.7%

Green

96.0% 96.8% 96.2% ��

97.62% - Benchmarking

Hub

Ffynnon – 96.2%

Responsible HoS: Mike Trubey

At least 96.6%

96.9%

EDCP18c �� The percentage of young people (at 16 years) known to be Not in Education, Employment or Training (NEET)

2.9% (Academic

Yr 2011/12)

Green

3.1%

(Academic Yr

2011/12)

2.8%

(Academic Yr

2011/12)

3.12% (Academic

Yr 2010/11)

�� Local PI Responsible HoS – Ian James

2.7% (Academic

Yr 2012/13)

2.6% (Academic

Yr 2012/13)




Targets




TTAF 2012/13 (iii)


Trend of Imp.


Comments (if relevant)

/Responsible HoS ALP 2013/14

TTAF 2013/14

EDCP26 �� Capped Points score at GCSE

328.8

(Academic Yr

2011/12)

Green

320 (Academic

Yr 2011/12)

330 (Academic

Yr 2011/12)

313.9 (Academic

Yr 2010/11)

�� Local PI Responsible HoS - Ian James

340

(Academic Yr

2012/13)

350

(Academic Yr

2012/13)




Targets




TTAF 2012/13 (iii)


Trend of Imp.




TTAF 2013/14

EDU/002i �� (NSI / PAM) The percentage of all pupils (including those in local authority care), in any local authority maintained school, aged 15 as at the preceding August who leave compulsory education, training or work based learning without an approved external qualification.

0.39%

(Academic Yr

2011/12)

Green

0.40% (Academic

Yr 2011/12)

0.38% (Academic

Yr 2011/12)

0.43% (Academic

Yr 2010/11)

��

Joint 11th - second quartile (0.4%)


Responsible HoS - Ian James

0.34%

(Academic Yr

2012/13)

0.30%

(Academic Yr

2012/13)




Targets




TTAF 2012/13 (iii)


Trend of Imp.




TTAF 2013/14

EDU/006ii �� (SID) The percentage of pupils assessed, in schools maintained by the local authority, receiving a Teacher Assessment in Welsh (first Language) at the end of Key Stage 3

9.7%

(Academic Yr

2011/12)

Green

9.6% (Academic

Yr 2011/12)

9.8% (Academic

Yr 2011/12)

9.0% (Academic

Yr 2010/11)

��



Responsible HoS – Ian James, Brian Roles

9.45% (Academic

Yr 2012/13)

9.5% (Academic

Yr 2012/13)

STS/006 �� (NSI) The percentage of reported fly tipping incidents cleared within 5 working days

92.9%

Green

92.5% 95.0% 86.1% ��


Responsible HoS - Carl Humphrey

93% 96%




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

EP28 �� The percentage of all planning applications determined within 8 weeks

67%

Green

65% 69% 64% �� Local PI Responsible HoS – Phil Holmes

65% 69%

PLA/004c �� (SID) The percentage of householder Planning applications determined during the year within 8 weeks

79.5%

Green

75.8% 86.8% 74.2% ��


Responsible HoS – Phil Holmes

86% 90%

PLA/004d �� (SID) The percentage of all other planning Applications determined during the year within 8 weeks

68.7%

Green

66% 74.3% 66% ��

20th

- bottom quartile (66%)


75% 83%




Targets




TTAF 2012/13 (iii)


Trend of Imp.




TTAF 2013/14

CS1 �� The percentage of customers in the Contact Centre waiting less than 15 minutes

74%

Green

72% 75% 81%

Unable to compare to 2011/12 figure

since R&B section

customers not

included in 2011/12.

Local PI Responsible HoS – Mike Trubey

72% 75%

SCA/002a �� (NSI) The rate of older people (aged 65 or over) helped to live at home per 1,000 population aged 65 or over

77.22

Green

69 - 75 76 67.59 ��

14th - third quartile (67.6)


77.2 80




Targets




TTAF 2012/13 (iii)


Trend of Imp.




TTAF 2013/14

SCA/003b �� (SID) The percentage of clients who are supported in the community during the year in the age groups 65+

80.2%

Green

80% 85% 79.3% ��



At least 82%

84%

SCA/019 �� (PAM) The percentage of adult protection referrals completed where the risk has been managed

92.0%

Green

90.5% 92.6% 90.41% ��



92% 94%

SCA/020 �� (PAM) The percentage of adult clients who are supported in the community during the year

85.8%

Green

85.2% 87% 85.1% ��



86.5% 88.5%




Targets




TTAF 2012/13 (iii)


Trend of Imp.




TTAF 2013/14

SCC/007a �� (SID) The percentage of referrals during the year that were allocated a social worker for initial assessment

63.4%

Green

>50% >65% 47.9% ��


Responsible HoS – David Howes

>60% >70%

SCC/007c (SID) The percentage of referrals during the year that did not proceed to allocation for initial assessment

33.3%

Green

<40% <30% 50.9% ��

18th - no quartiles

given (50.9%)


<30% <25%

SCC/010 �� (SID) The percentage of referrals that are re-referrals within 12 months

27.8%

Green

30% 25.5% 30.9% ��



26.5% 24.69%




Targets




TTAF 2012/13 (iii)


Trend of Imp.




TTAF 2013/14

SCC/013bii �� (SID) The percentage of open cases of children allocated to someone other than a social worker for: Children looked after

1.2%

Green

2.58% 0% 3.31% ��



1.2% 0%

SCC/039 �� (SID) The percentage of health assessments for looked after children due in the year that have been undertaken

93.7%

Green

90% 100% 92.4% ��



93.7% 100%




Targets




TTAF 2012/13 (iii)


Trend of Imp.




TTAF 2013/14

SCC/042a �� (SID) The percentage of initial assessments completed within 7 working days

84.4%

Green

80% 85% 77.8% ��



85% 88%

C&T6 �� The average customer satisfaction rating achieved across C&T services

92%

Green

92% 93%

92%

�� Local PI Responsible HoS – Iwan Davies

92% 93%

CBS4 �� Percentage emergency repair jobs attended within 24 hours

99.8%

Green

99.8% 100% 99.8% �� Local PI Responsible HoS – Martin Nicholls

99.8% 100%




Targets




TTAF 2012/13 (iii)


Trend of Imp.




TTAF 2013/14

SCC/011b �� (NSI) The percentage of initial assessments that were completed during the year where there is evidence that the child has been seen alone by a Social Worker

35%

Green

35% 45% 35% ��



35% 46%

SCC/033d �� (NSI) The percentage of young people formerly looked after with whom the authority is in contact at the age of 19

94.1%

Green

90% 96%

Change in


to compare

N/A New



95% 97%




Targets




TTAF 2012/13 (iii)


Trend of Imp.




TTAF 2013/14

SCC/033e �� (NSI) The percentage of young people formerly looked after with whom the authority is in contact, who are known to be in suitable, non-emergency accommodation at the age of 19

93.8%

Green

92.3% 96%

Change in


to compare

N/A New



94% 96%

COMMS1 �� Percentage of people who feel well informed about the Council

55%

Green

55% 57%

N/A – this data is collected every two years.

N/A Local PI

Responsible HoS: Lee Wenham

PI deleted

PI deleted

CTM9b �� Total number of visits made to Museums and Gallery websites

140,352

Green

134,895 148,385 New PI N/A Local Responsible HoS – Iwan Davies

143,000

155,000




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

EDU/009a �� (SID) The average number of school days that permanently excluded pupils did not receive an offer of full time appropriate education provision during academic year

10.5 days (Academic

Yr 2011/12)

Blue

27 days (Academic

Yr 2011/12)

20 days (Academic

Yr 2011/12)

8.67 days (Academic

Yr 2010/11)

��

12th - third quartile

(8.67 days) (Academic Yr 2010/11)

Explanation: Meeting the needs of the small number of pupils involved proved more challenging for the authority this year. Responsible HoS – Robin Brown

8.67 days (Academic

Yr 2012/13)

5.8 days (Academic

Yr 2012/13)

EDU/009b �� (SID) The average number of school days that permanently excluded pupils did not receive an offer of part time appropriate education provision during the academic year

2.75 days (Academic

Yr 2011/12)

Blue

22 days (Academic

Yr 2011/12)

19 days (Academic

Yr 2011/12)

0 days (Academic

Yr

2010/11)

��

Joint 1st - top

quartile (0%)


Explanation: Meeting the needs of the small number of pupils involved proved more challenging for the authority this year. Responsible HoS – Robin Brown

3.21 days (Academic

Yr 2012/13)

0 days (Academic

Yr 2012/13)




Targets (iv)




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

EDU/015b �� (NSI) The percentage of final statements of special education need issued within 26 weeks excluding exceptions

98% (Calendar

Yr 2012)

Blue

95% 98%

100% (Calendar

Yr 2011)

��

Joint 1st - top

quartile (100%)

(Calendar Yr 2011)

Explanation: Delays to multi-agency input meant that a small number (only 3 out of 126) of statements were not completed in 26 weeks this year. Responsible HoS – Robin Brown

95%

(Calendar Yr

2013)

98%

(Calendar Yr

2013)

C&T12 �� Total number of visits to cultural and recreational services provided by Culture & Tourism (Archives, Libraries, Museums & Galleries, Plantasia, Grand Theatre, Special Events and Brangwyn Hall)

2.453 million

Blue

2.208 million

2.398 million

2.626 million �� Local PI

Explanation: Result is down on last year mainly due to the fact that the events programme in 2011/12 achieved 150,000 more visitors than that of 2012/13 due to the Air Show, Eisteddfod and Swans Victory Parade. Responsible HoS – Iwan Davies

2.236m 2.400m




Targets




TTAF 2012/13 (iii)


Trend of Imp.




TTAF 2013/14

SCC/004 �� (PAM) The percentage of children looked after on 31 March who have had three or more placements during the year

7.7%

Blue 13% 8.5% 6.5% ��

5th - top

quartile (6.5%)

Explanation: As part of the Looked after Children Strategy, Swansea aims to support children, wherever possible, as close to their home as possible. To achieve this, may involve a number of placement changes during the year. Action: we will continue to look to move children where this is appropriate, close to their home and ‘in county’; we will also work with our colleagues in education to minimise any impact on the child and their educational achievement during any placement changes. Responsible HoS – David Howes

7.7% 6.5%




Targets




TTAF 2012/13 (iii)


Trend of Imp.




TTAF 2013/14

SCC/007b �� (SID) The percentage of referrals during the year that were allocated to someone other than a social worker for initial assessment

3.3%

Blue <10% <5% 1.2% ��

6th - top

quartile (1.16%)

Explanation: There has been an increase in the number of student placements offered in Swansea as we continue to develop our workforce. Work carried out by students is reviewed and supervised by their Practice Supervisor. Action: Senior management to continue to review allocation decisions on a weekly and monthly basis. Responsible HoS – David Howes

<10% <5%




Targets




TTAF 2012/13 (iii)


Trend of Imp.




TTAF 2013/14

SCC/013biii�� (SID) The percentage of open cases of children allocated to someone other than a social worker for: Children in need

18.7%

Blue 30% 27.4% 18.6% ��

8h - second quartile (18.65%)

Explanation: Performance has met target and more cases allocated with fewer unallocated. There has been an increase in the number of student placements offered in Swansea as we continue to develop our workforce. Cases may be carried out by students under the supervision of their Practice Supervisor. Action: Senior management to continue to review allocation decisions on a weekly and monthly basis. Responsible HoS – David Howes

18.7% 13%




Targets




TTAF 2012/13 (iii)


Trend of Imp.




TTAF 2013/14

CS2 �� The percentage of customer requests resolved within Contact Centre (ones & dones)

92.4%

Blue

86.7% 90% 87.63% �� Local PI Responsible HoS – Mike Trubey

92% 95%

EDCP21 �� The percentage of pupils in schools maintained by the authority in the previous summer achieving 5 or more GCSEs at grades A*- C or the vocational equivalent

74.1% (Academic Yr

2011/12)

Blue

66%

(Academic Yr

2011/12)

68%

(Academic Yr

2011/12)

65.8% (Academic

Yr 2010/11)

�� Local PI Responsible HoS - Ian James

74.2%

(Academic Yr

2012/13)

75%

(Academic Yr

2012/13)




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

EDU/002ii �� (NSI) The percentage of pupils in local authority care, in any local authority maintained school, aged 15 as at the preceding August who leave compulsory education, training or work based learning without an approved external qualification.

2.94%

(Academic Yr

2011/12)

Blue

15% (Academic

Yr 2011/12)

10% (Academic

Yr 2011/12)

9.1% (Academic

Yr 2010/11)

��

21st - bottom quartile (9.1%)


Explanation: The difference (improvement) in outturn from last year is the result of a natural fluctuation (increase) in the number of pupils eligible for the indicator and not due to any specific cause. Responsible HoS – Robin Brown

8%

((Academic Yr

2012/13)

0%

(Academic Yr

2012/13)




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

EDU/003 �� (PAM) The percentage of pupils eligible for assessment at the end of Key Stage 2, in schools maintained by the local authority, achieving the Core Subject indicator, as determined by Teacher Assessment

83.6%

(Academic Yr

2011/12)

Blue

81.8% (Academic

Yr 2011/12)

82.8% (Academic

Yr 2011/12)

80.8% (Academic

Yr 2010/11)

��

Joint 12th - third quartile (80.8%)


Responsible HoS – Ian James

84%

(Academic Yr

2012/13)

85%

(Academic Yr

2012/13)




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

EDU/017 �� (NSI) (formerly Local PI EDCP25) The percentage of pupils aged 15 at the preceding 31 August, in schools maintained by the local authority, who achieved the Level 2 Threshold including a GCSE grade A*-C in English or Welsh first language and maths

54.6% (Academic

Yr 2011/12)

Blue

53.2% (Academic

Yr 2011/12)

54% (Academic

Yr 2011/12)

53.2% (Academic

Yr 2010/11)

��

New national PI for

2012/13


55%

(Academic Yr

2012/13)

56%

(Academic Yr

2012/13)




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

EDU/004�� (PAM) The percentage of pupils assessed at the end of Key Stage 3, in schools maintained by the local authority, achieving the Core Subject indicator, as determined by Teacher Assessment

73.3% (Academic Yr 2011/12)

Blue

68.4% (Academic

Yr 2011/12)

69% (Academic

Yr 2011/12)

68.4% (Academic

Yr 2010/11)

��

Joint 12th - third quartile (68.4%) (Academic

Yr 2010/11)


73.4%

(Academic Yr

2012/13)

73.8% (Academic

Yr 2012/13)

EDCP12a �� Pupils receiving fixed term exclusions - Primary schools

25


Blue

49

(Academic Yr

2011/12)

45

(Academic Yr

2011/12)

49

(Academic Yr

2010/11)

�� Local PI Responsible HoS – Robin Brown

25 (Academic

Yr 2012/13)

21 (Academic

Yr 2012/13)

EDCP12b �� Pupils receiving fixed term exclusions - Secondary schools

478 (Academic Yr 2011/12)

Blue

580 (Academic

Yr

2011/12)

570 (Academic

Yr

2011/12)

587 (Academic

Yr

2010/11)


480

(Academic Yr

2012/13)

460

(Academic Yr

2012/13)




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

EDCP14 �� Learners leaving Employment Training with a positive outcome

83.5% (Academic

Yr 2011/12)

Blue

82% (Academic

Yr 2011/12)

83% (Academic

Yr 2011/12)

81% (Academic

Yr

2010/11)


82%

(Academic Yr

2012/13)

84% (Academic

Yr 2012/13)

EDU/011 �� (PAM / NSI) The average point score for pupils aged 15 at the preceding 31 August, in schools maintained by the local authority

470.4

(Academic Yr

2011/12)

Blue

430 (Academic

Yr 2011/12)

455 (Academic

Yr 2011/12)

423.5 (Academic

Yr

2010/11)

��

13th - third quartile (423.5)



470 (Academic

Yr 2012/13)

480 (Academic

Yr 2012/13)




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

EDU/015a �� (NSI) The percentage of final statements of special education need issued within 26 weeks including exceptions

84.8% (Calendar

Yr 2012)

Blue

75% 78%

78.9% (Calendar

Yr 2011)

��

14th - third quartile (78.9%) (Calendar

Yr 2011)

Responsible HoS – Robin Brown

84.83% (Calendar

Yr 2013)

85.2% (Calendar

Yr 2013)

EDU/016a �� (PAM) The percentage of pupil attendance in primary schools

93.2%

(Academic Yr

2011/12)

Blue

92.9% (Academic

Yr 2011/12)

93.2% (Academic

Yr 2011/12)

92.9% (Academic

Yr

2010/11)

��

Joint 16th - bottom quartile (92.9%) (Academic

Yr 2010/11)


93.7% (Academic

Yr 2012/13)

93.8% (Academic

Yr 2012/13)

EDU/016b �� (PAM) The percentage of pupil attendance in secondary schools.

92.0%

(Academic Yr

2011/12)

Blue

91.0% (Academic

Yr 2011/12)

91.2% (Academic

Yr 2011/12)

91.0% (Academic

Yr

2010/11)

��

Joint 16th - bottom quartile (91.0%) (Academic

Yr 2010/11)


92.4% (Academic

Yr 2012/13)

92.5% (Academic

Yr 2012/13)




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

PP1 �� Of the Houses in Multiple Occupation known to the Authority the percentage that have either a full licence or that have been issued with a licence with conditions attached

95.9%

Blue

72% 75% 71% �� Local PI Responsible HoS - Martin Saville

96.5% 98%




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

PSR/004 �� (NSI) The percentage of private sector dwellings that had been vacant for more than 6 months at 1 April that were returned to occupation during the year through direct action by the local authority

2.5%

Blue

1.22% 2.4% 1.79% ��


Responsible HoS - Martin Saville

2.52% 4.19%




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

PSR/007a �� (SID) Of the houses in multiple occupation known to the local authority, the percentage that have a full licence. PSR/007b (SID) Of the houses in multiple occupation known to the local authority, the percentage that have been issued with a conditional licence.

77.58% +

18.28% =

95.9%

Blue

72% 75%

56.1% +

15.4% =

71.5%

��

3rd - top

quartile (56.1%)

No quartiles given

(15.4%)

Responsible HoS - Martin Saville

96.5% 98%

STS/005b �� (PAM) The percentage of highways and relevant land inspected of a high or acceptable standard of cleanliness

95.5%

Blue

92% 94%

93.03%

��


Responsible HoS – Carl Humphrey

95.5% 97%




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

THS/007 �� (NSI) The percentage of adults aged 60+ who hold a concessionary travel pass

98.1%

Blue

96.5% 96.5%

96.0%

��

1st - top

quartile (96.0%)

Responsible HoS - Chris Vinestock

96.5% 98.1%

LCS/002 �� (NSI) The number of visits to local authority sport and leisure centres during the year where the visitor will be participating in physical activity, per 1,000 population

8,038

Blue

7,641 7,954 7,832 ��

14th - no quartiles given (7,832)

Responsible HoS – Iwan Davies 8,000 8,300




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

BBMA1 �� Increase in the number of projects with social benefit clauses & Beyond Bricks and Mortar in their contracts

17

Projects

Blue

14 projects

14 projects

12 projects �� Local PI


14 projects

14 projects

BBMB2 �� Increase in the number of appropriate Council contracts that contain social benefit clauses

14

Blue

9 9 12 �� Local PI Responsible HoS – Phil Holmes

PI deleted

PI deleted

BBMC1 �� Year on year increase in number of signatories to the Beyond Bricks and Mortar initiative

106

Blue

88 cumulativ

e

88 cumulativ

e 85 �� Local PI


PI deleted

PI deleted




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

ESD1 �� Value of inward investment related to property based projects where the authority owns some of the land (or adjoining land) which facilities the development

£38.6m

Blue

No data given

£15m

£14.6m

�� Local PI Responsible HoS – Phil Holmes

PI deleted

PI deleted

WWC1 �� The number of people entering employment as a result of their participation in the Workways project

287

Blue

220 220 201 �� Local PI Responsible HoS – Phil Holmes

280 300

WWC2 �� The percentage of individuals exiting Workways who said that it had made a positive difference

84%

Blue

70% 74% 70% �� Local PI Responsible HoS – Phil Holmes

70% 74%





Direction of Travel



TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

HHA/013 �� (PAM / NSI) The percentage of all potentially homeless households for whom homelessness was prevented for at least 6 months

49.3%

Blue

25% 30% 35.2% ��


Responsible HoS – Lee Morgan

35% 38%

PLA/006 �� (PAM / NSI) The number of additional affordable housing units provided during the year as a percentage of all additional housing units provided during the year

35.19%

Blue

24% 26% 24.4% ��

13th - third quartile (24)


Dispute with WG

SCA/001 �� (NSI) The rate of delayed transfers of care for social care reasons per 1,000 population aged 75 or over

2.12

Blue 9 4.68 7.18 ��



4.25 2




Targets




TTAF 2012/13 (iii)


Trend of Imp.




TTAF 2013/14

SCA/003a �� (SID) The percentage of clients who are supported in the community during the year in the age groups 18-64

97.7%

Blue 96.9% 97% 97.1% ��

4th - top quartile (97.09%)


97% 98%

SCA/007 �� (PAM) The percentage of clients with a care plan at 31st March whose care plans should have been reviewed that were reviewed during the year

83.2%

Blue 75% 78.2% 76.9% ��



83.21% 85.7%

SCC/011a �� (PAM) The percentage of initial assessments that were completed during the year where there is evidence that the child has been seen by a Social Worker

83.2%

Blue 75% 78% 74.4% ��



83% 85%




Targets




TTAF 2012/13 (iii)


Trend of Imp.




TTAF 2013/14

SCC/013ai �� (SID) The percentage of open cases of children with an allocated social worker for: Children on the child protection register

100%

Blue

100% 100% 99.7% ��

18th - no

quartiles given

(99.68%)


100% 100%

SCC/013aiii�� (SID) The percentage of open cases of children with an allocated social worker for: Children in need

73.5%

Blue 57.9% 66.2% 61.37% ��



74% 80%

SCC/013bi �� (SID) The percentage of open cases of children allocated to someone other than a social worker for: Children on the child protection register

0%

Blue 0% 0% 0.21% ��

20th - no

quartiles given

(0.21%)


0% 0%





Direction of Travel



TTAF 2012/13 (iii)


Trend of Imp.




TTAF 2013/14

SCC/030a �� (PAM) The percentage of young carers known to Social Services who were assessed

100%

Blue 90% 98% 57.1% ��

21st - bottom quartile (57.1%)


95% 100%

SCC/037 �� (NSI) The average external qualification point score for 16 year old looked after children, in any local authority maintained learning setting

330

Blue 155.5 185 141 ��


Please note that a small number of students doing exceptionally well in their examinations has had a marked effect on this PI result. Responsible HoS - David Howes

260 310

SCC/043a �� (SID) The percentage of required core assessments completed within 35 working days

69.6%

Blue 60% 68.5% 68.9% ��



75% 80.7%




Targets PI & Desired Direction

of Travel



TTAF 2012/13 (iii)


Trend of Imp.




TTAF 2013/14

SSA1 �� The average number of working days between initial enquiry and completion of the care plan, including specialist assessments

26.65 days

Blue

50 days

45 days

29.8 days �� Local PI


30 days 25 days

THS/012 �� (PAM) Percentage of principal (A) roads, non-principal (B) roads and non-principal (C) roads that are in overall poor condition

6.7%

Blue

8% 7.6% 7.9% ��

3rd - top

quartile (7.91%)

Responsible HoS - Carl Humphrey

7.91% 7.6%

EDU/008a �� (SID) The number of pupils permanently excluded during the academic year per 1,000 pupils from primary schools

0 (Academic

Yr 2011/12)

Blue

0.07

(Academic Yr

2011/12)

0

(Academic Yr

2011/12)

0 Academic

Yr 2010/11)

��

Joint 1st - no

quartiles given (0%)

(Academic Yr

2010/11)


0.06

(Academic Yr

2012/13)

0.00

(Academic Yr

2012/13)

PPN/001i �� (SID) The percentage of high risk businesses liable to a programmed inspection that were inspected for trading standards

100%

Blue

100%

100%

100% ��

Joint 1st - top

quartile (100%)

Responsible HoS – Martin Saville

100% 100%




Targets PI & Desired Direction

of Travel



TTAF 2012/13 (iii)


Trend of Imp.




TTAF 2013/14

PPN/001ii �� (SID) The percentage of high risk businesses that were liable to a programmed inspection that were inspected for food hygiene

100%

Blue 100% 100% 100% ��

Joint 1st - top

quartile (100%)


100% 100%

PPN/001iv �� (SID) The percentage of high risk businesses that were liable to a programmed inspection that were inspected for health and safety

100%

Blue

100%

100% 100% ��

Joint 1st - top

quartile (100%)


100% 100%

ETE5 �� Damage to roads and pavements made safe within 24 hours

100%

Blue 100% 100%

100%

�� Local PI

Responsible HoS – Carl Humphrey

99% 99%

SCC/001a �� (PAM) The percentage of first placements of Looked after Children during the year that began with a care plan in place

100%

Blue 100% 100% 100% ��

Joint 1st - top

quartile (100%)


100% 100%

CTM9a �� Total number of visitors to Museums and Galleries

493,026

Blue 390,000 412,000 New PI N/A Local

Responsible HoS – Iwan Davies

418,850

436,600




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

HR01�� The percentage of local authority employees from minority ethnic communities

0.27% For info only

For info only

0.28%

�� Local PI

Responsible HoS - Steve Rees

N/A N/A

HR02�� The percentage of local authority employees declaring that they are disabled under the terms of the Disability Discrimination Act 1996

0.74% For info only

For info only

0.80%

�� Local PI

Responsible HoS - Steve Rees

N/A N/A

CH01�� The percentage of citizens satisfied with the overall standards of services provided by LA

75% N/A N/A 84% �� Local PI N/A N/A




Targets




TTAF 2012/13 (iii)


Trend of Imp.



2013/14 TTAF 2013/14

CH08b �� The percentage of people satisfied with cleanliness standards in public areas within the city – in the city centre

This question was

omitted in error from

the Swansea Voices survey

58% 63% 58% N/A Local PI 58% 63%

C&T4 �� The estimated total number of visits to Swansea Parks by residents each year

No survey this year as this

measure is bi-ennial

No survey this year as this

measure is bi-ennial

No survey this year as this measure is bi-ennial

19 million

N/A Local PI

Responsible HoS – Iwan Davies

PI deleted PI

deleted

city & county of swansea annual performance report 2012/13 · 2014-06-16 · perf. 2012/13 (i)...

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