city of barrie tourism master plan

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City of Barrie Tourism Master Plan Developing tourism for Barrie’s economic future November 2020

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Page 1: City of Barrie Tourism Master Plan

City of Barrie Tourism Master Plan Developing tourism for Barrie’s economic future

November 2020

Page 2: City of Barrie Tourism Master Plan

Introduction

City of Barrie - Tourism Master Plan2

▪ Seeking approval in principle of the City of Barrie Tourism Master Plan

▪ Staff to report back to General Committee Spring 2021 with prioritized recommendations on

implementation and execution

The Tourism Master Plan supports a long-term vision for tourism

development, as well as shorter-term initiatives and actions

Page 3: City of Barrie Tourism Master Plan

Tourism Master Plan

Tourism Site

MappingRelated Plans

Stakeholder

Engagment

Research, Comp

Set, Best Practices

3

▪ Integrates the tourism sector, focusing on its economic development

function (talent attraction/retention, investment attraction, economic sector diversification, and

growth of creative and knowledge-based sectors)

▪ Invest in Barrie as a tourism product, as well as in the people who support that product

▪ Develop and align the Barrie brand

Page 4: City of Barrie Tourism Master Plan

Leisure

Festivals & Events

Sporting Events

Health & Wellness

Parks & Recreation

Ski Hills

Lakes & Waterfronts

Meetings & Events

Convention & meeting venues

Meeting & wedding planners

F&B

AV suppliers

Security providers

Universities & Colleges

Exhibit companies

Transport companies

Custom brokers

Lodging

Hotels

Tour companies

Business travel agencies

Travel agencies

BNB’s

AirBnB’s

Student housing

Camp grounds

Hostels

Developers

Mobility

Airports

Bus companies

Trains

Rental cars

Parking lots

Taxis, Limo’s & Uber

City transportation

services

Arts & Culture

Museums & galleries

Concert halls

Historical sites

Churches & religious sites

Sightseeing tours

Ticketing

Retail & F&B

Restaurant

Bars

Nightclubs

Shops

Rental providers

Payment providers

Trades people & producers

Inspectors

Comm’s & Marketing

DMO

Ad agencies

Media

Prov & Fed tourism

agencies

Photographers

Videographers

Urban Development

Parks & public spaces

City planning

Permits

Neighbourhood development

Social groups

Transit

Visitor Economy Ecosystem

City of Barrie - Tourism Master Plan4

Page 5: City of Barrie Tourism Master Plan

Tourism Benefits

Increased Visitation All Year

Higher OCC %

Increased ADR $$

Increased MAT

Revenues $$

Increased Daily

Spend $$

Increased Parking

Revenues $$

Increased Develop-

ment

Downtown Growth

Increased Tax

Revenues $$

Direct Benefits of Growing the Visitor Economy

City of Barrie - Tourism Master Plan5

Talent Attraction

New Housing

New Businesses

New/ Upgraded Facilities

Life

sty

le D

estin

atio

n

Page 6: City of Barrie Tourism Master Plan

Tourism BarrieCity

6 City of Barrie - Tourism Master Plan

Drive overall tourism strategy – linking partners,

setting overall direction for Destination Marketing

Organization (DMO)

Bring tourism lens to City

policies/practices/programs that support tourism

Invest in infrastructure assets that support tourism

(i.e., recreation facilities, conference centre,

theatre, etc.)

Leadership for brand positioning and overall brand

alignment across organizations that deal in tourism

(i.e., BIA, Tourism Barrie)

Establish and measure success metrics with

our DMO - Tourism Barrie

Investment attraction and business retention work

in alignment with DMO – Tourism Barrie

Official tourism marketing agency - leading

marketing and supporting product development

with tourism members

Frontline and online visitor services

Targeted marketing campaigns and asset

promotion, leading total destination management

and associated digital platforms

Package development and promotion

Engagement and collaboration with regional

DMOs for promotion alignment and leveraging

funding opportunities

Tourism market intelligence gathering – visitor

profiling, counts, engagement with province,

impact calculations

Attraction of large sport tourism events and

conference events and supporting logistics

Role of the City and Tourism Barrie

Page 7: City of Barrie Tourism Master Plan

Downtown Hotel &

Conference Facility

Leverage MAT Sports Facility Renewal

& Market Expansion

Establish Tourism as a

Priority Economic Sector

Grow Visitation from GTA

Target segmentsCollaboration between

Stakeholders

USP that Appeals to

Visitors & Residents

Strategy & Destination Growth Opportunities

Opportunity areas identified as having potential to dramatically increase visitations and improve tourism’s

economic contribution:

Year-Round Waterfront

Utilization & Tourism

Management

7

Building the Destination Delivering the Experience Telling the Tourism Story

Page 8: City of Barrie Tourism Master Plan

Recommendations

City of Barrie - Tourism Master Plan8

Top 10 Priority Recommendations (30 Total)

Building the Destination

1. Adopt tourism as a priority economic sector for Barrie

• Tourism is an economic driver with Barrie possessing

majority of accommodations supporting the tourism area

2. Establish a tourism position within the City to work

jointly with Tourism Barrie

• Integrate the strategic tourism lens across internal

functions including arts & culture development, special

events, active transportation, etc.

3. Incorporate a tourism point of view when considering

new development, wayfinding, parking and

downtown revitalization

• Unique downtown offerings (shopping & dining) to draw

people to the downtown, clear directional signage and

parking

Page 9: City of Barrie Tourism Master Plan

Recommendations

City of Barrie - Tourism Master Plan9

Top 10 Priority Recommendations (30 Total)

Building the Destination

4. Ensure 100% of MAT revenue towards tourism (50% to Tourism Barrie and 50% to Barrie Tourism

Development Fund)

• Funds remain tourism centric, long-term sustainable funding, tourism community involved in decision-making

process

5. A specific sport tourism strategy to attract more beneficial events through the completion of the Sport

Tourism Assessment Template

• Good access from GTA and Northern Ontario

• Current mix of sport facilities in Barrie provides a good base for community use and some provincial competitions

6. Invest in and/or facilitate further development of year-round outdoor assets

• Profiling outdoor 4 season experiences (more than waterfront – nature/hiking trails, parks, cycling, snow-related

events)

• Opportunity to support third-party businesses/instructors

Page 10: City of Barrie Tourism Master Plan

Recommendations

City of Barrie - Tourism Master Plan10

Top 10 Priority Recommendations (30 Total)

Building the Destination

7. Support and invest in visitor-focused arts, cultural and live events (theatre, music, festivals, etc.)

• Large inventory of high-profile concerts, live music bars and festivals for a city its size

• Opportunity to strategically position within the north GTA through to Muskoka and Georgian Bay as hub of

concert and live theatre activity

Theatre and Conference Opportunity

• Given the close proximity of GTA based organizations, there is potential for hosting meetings and conferences

as well as significantly larger theatre and concert productions that would drive visitations, MAT revenues,

economic impact and destination brand awareness

• Increased demand for meeting destinations outside of the GTA within a reasonable driving distance

• Future business events potential for Barrie will only be realized if a facility is built with connected or adjacent

accommodation

• Separate report being brought forward focused specifically on the Fisher Centre opportunity

Page 11: City of Barrie Tourism Master Plan

Recommendations

City of Barrie - Tourism Master Plan11

Top 10 Priority Recommendations (30 Total)

Delivering the Experiences

8. Build a coalition of willing partners

• City, Tourism Barrie, BIA, and regional partners to build strategic

alliances and holistic visitor experience

Telling the Story

9. Develop the brand promise & USP (unique selling

proposition) for Barrie

• USP must be well considered and resonate with targeted audience

• Take advantage of the 'city brand' elements

10. Engage the citizens of Barrie to help tell the tourism story

• Embrace all elements and benefits of the City's tourism assets

beyond the waterfront

Page 12: City of Barrie Tourism Master Plan

COVID Recovery Short-Term Wins

City of Barrie - Tourism Master Plan12

GTA Leisure Market. Families and couples will come for weekend getaways.

Sports Tourism. People will travel for sports before they travel for a vacation or even on business

travel.

Outdoor Activities. Promoting our trails, ski options and cycling routes.

Cultural Events. Advertising our theatre, concert and festival activities.

Page 13: City of Barrie Tourism Master Plan

Thank you

City of Barrie - Tourism Master Plan13