City of Bryan Budget PresentationJuly 24, 2012

Presented by:

Patrick C. CorleyAssociate Director

Brazos County 9-1-1 District

History & Purpose of BC911One District, Two Missions

• Our local 9-1-1 System:• District was formed in 1988 under authority of the Texas Emergency

Telephone Number Act• Charged with building, maintaining, and upgrading a local 9-1-1 system

for Brazos County• Funded by 9-1-1 service fees

• Our Combined Dispatch Center:• Since 1990, we have provided Emergency Dispatch services, at cost, for

participating agencies in Brazos County • Bryan & Brazos County currently participate• Funded by an annual contract & billed monthly

2 Primary Answering Points 2 Secondary Answering Points 16 Answering Positions

Call volumes have remained flat over

the last 5 years

Predicted Call Ratio for Next Year:

79% Bryan21% Brazos County

Structure & OrganizationBoard of Managers

40 Full Time & 6-8 Part Time Employees40 Full-Time & 6-8 Part-Time

Employees

Our Dispatch Center

Secondary Bryan Police Radio Position

Dispatchers answer 9-1-1 & Non-Emergency telephone calls & send an appropriate response based on the location and nature of the call. Dispatchers also keep track of units in the field and log all of the information pertaining to a call into a Computer Aided Dispatching system (CAD).

Dispatch Layout

It takes 4 people working 12 hour shifts to man each position on a 24/7 basis

Dispatch Layout

Dispatchers Work 12 Hour Shifts

It takes 4 Full Time Dispatchers to staff each position 24/7

How we determine your cost

The shared Call Taking positions are funded based

on call volumes.

Radio positions are funded based on the entity to which

they are dedicated.

Supervisor Positions, education, training, & supplies are funded based on a combination

of call volume and dedicated manpower.

Dispatch Pay Scale

Average Experience & Wage

Dispatchers – 5.8 Years - $31,637Supervisors – 12.8 Years – $43,347

Cost History forCity of Bryan Dispatch ServicesYEAR CONTRACT PRICE

2008 $1,221,974

2009 $1,297,114

2010 $1,295,248

2011 $1,287,033

2012 $1,343,721

2013 (proposed) $1,381,763

FY ‘13 Proposed Budget

Proposed increase of 2.8%

• Staffing levels remain the same as FY 2012• Up to a 2% Merit Increase for eligible employees based on positive

performance• Step Increases based on positive performance• Increased Incentive pay (Night shift, Trainers, etc)• 9-1-1 District funds Training Coordinator position 100%

Budget Highlights:

Questions?