clare mcginness, northern health - what does the patient need?
Post on 14-Sep-2014
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DESCRIPTION
Clare McGinness, Executive Director Acute Health and Chief Nursing Officer, Northern Health delivered the presentation at the 2014 Assistants in Nursing Conference. The 2014 Assistants in Nursing Conference focused on strategic nursing workforce planning and development of a suitable model of care for the AIN role, looking at a variety of implementation approaches from pilot sites and services who have established the role; addressing challenges around appropriate training, mentorship, scope of practice and role evaluation. For more information about the event, please visit: http://bit.ly/asstnursing14TRANSCRIPT
Perfection
R!
Right People, Right Skills, Right Time = Right Care!
We come to work to give our best!
before we start!
I am an executive!
so little time!
It’s unattainable!
It’ s unattainable
a!
Hitting the Target - Missing the Point!
43% Burnout rate!
Disorganised and chaotic
Rework and Duplication
Rework and Duplication
Teamwork means losing our identity���
Perfection Harmonising���Purposeful Integrating
Connected Reworking !Disjointed Exhausting !
Chaos Leaving !
Contrast frame!
Today Right People, Right Skills, Right Care
Multiple Assessments Cumulative Assessment
Multiple Plans (AH, Nursing, Medical) Integrated and Agreed Patient Plan
Patient Confused – So many health Professionals
Patient Knows what to expect
Not tracking individual plans - errors Patient gets what is needed
Rework, Errors, Waste Right People Right Skills Right Care
Right Care
Patient Needs
Patient Plan
Right People
Review
Public Expectation!
Patient
Expectation!
Leadership !
What the patient needs
the patient gets
1.!
One Patient Plan!
Louis and the paper
Right People Right Time Right Care!
2.!
Patient’s Day from their eyes!
Right people right time
5 Day plan!Plan!NUM!
ANUM! Day plan!
RN! Shift plan!
Hourly plan!EN!
AIN!Half hourly plan!
Skill Matches the Task!
3.!
Patient
Who
What When
Perfection
questions?!