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    CURSOEOFICIN

    ADETRABALHOSOBREGERENCIAMENTODERISCOESEGUR

    CURSOEOFICIN

    ADETRABALHOSOBREGERENCIAMENTODERISCOESEGURANANAEMSA

    AEMSADEDE

    Sao

    Pau

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    SP

    ,Braz

    il

    Nov.

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    7,

    2007

    Safety in HealthcareSafety in Healthcare

    Tobey Clark, MSEE, CCETobey Clark, MSEE, CCE

    University of VermontUniversity of Vermont

    USAUSAAcknowledgement to AHTF Clinical Alarms Task Force and FletcherAcknowledgement to AHTF Clinical Alarms Task Force and FletcherAllen Health CareAllen Health Care

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    AgendaAgenda Hour 2Hour 2

    Clinical engineeringClinical engineering

    Example patient safety improvementExample patient safety improvementprojectproject

    ACCE Healthcare Technology FoundationACCE Healthcare Technology Foundation

    Clinical Alarms Management and IntegrationClinical Alarms Management and Integration

    Hospital safety programsHospital safety programs

    GeneralGeneral Environment of Care focusEnvironment of Care focus

    Medical Equipment SafetyMedical Equipment Safety

    ManagementManagement

    Example teaching hospital programExample teaching hospital program

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    Impact Of ClinicalImpact Of ClinicalAlarms On PatientAlarms On Patient

    SafetySafety

    American College of Clinical EngineeringAmerican College of Clinical Engineering

    Healthcare Technology FoundationHealthcare Technology Foundation

    (AHTF)(AHTF)

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    Limitations of clinical alarmLimitations of clinical alarm

    systemssystems

    Difficulty in learning more thanDifficulty in learning more than 66 different alarmdifferent alarm

    signalssignals

    Surgery and ICU environment >>Surgery and ICU environment >> 66 different alarmsdifferent alarms

    Difficulty in discerning between high and lowDifficulty in discerning between high and lowpriority alarmspriority alarms

    Perceived urgency of alarms may not be consistentPerceived urgency of alarms may not be consistent

    with criticality of situationwith criticality of situation Better safe than sorryBetter safe than sorrymentality increases the numbermentality increases the number

    of alarms included in devicesof alarms included in devices

    Some devices do not need alarmsSome devices do not need alarms

    more problems than benefitsmore problems than benefits

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    Limitations of clinical alarmLimitations of clinical alarm

    systemssystems

    99.4% of the alarms were determined99.4% of the alarms were determined

    to be false with less than 1% of allto be false with less than 1% of allalarms resulting in a change of patientalarms resulting in a change of patient

    management.management.

    American Journal of Emergency Medicine, 2006American Journal of Emergency Medicine, 2006

    False alarms/nuisance alarmsFalse alarms/nuisance alarms

    ProceduresProcedures Patient conditionsPatient conditions

    DesignDesign High falseHigh false--positive ratespositive rates loss of credibilityloss of credibility disabling of alarms by medical personneldisabling of alarms by medical personnel

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    Reported Clinical AlarmReported Clinical Alarm

    problemsproblemsEnvironmentalEnvironmental

    Too muchToo muchbackground noisebackground noise

    Competing alarmsCompeting alarms

    Poor design of facilityPoor design of facility

    Patient conditionPatient condition

    MaintenanceMaintenance Alarm failureAlarm failure

    InterconnectsInterconnects

    defectivedefective

    DesignDesign

    Alarms can beAlarms can bedefeated/turned offdefeated/turned off

    False positive alarmsFalse positive alarms Patient conditionPatient condition

    Poor designPoor design

    Alarm tones andAlarm tones anddisplays notdisplays notrecognizedrecognized

    Poor human factorsPoor human factorsdesigndesign

    Poor inte rationPoor inte ration

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    Reported Clinical AlarmReported Clinical Alarm

    problemsproblemsCare managementCare management No response to alarmsNo response to alarms

    Attending other patientsAttending other patients

    IgnoredIgnored

    Confused as to sourceConfused as to source Volume off or set too lowVolume off or set too low

    Alarm not set correctlyAlarm not set correctly

    Priority of alarm notPriority of alarm notrecognizedrecognized

    Training inadequateTraining inadequate

    Staffing inadequateStaffing inadequate

    Over reliance on alarmOver reliance on alarmsystemssystems

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    FDA MAUDE Database ReviewFDA MAUDE Database Review

    The FDA MAUDE database was queriedThe FDA MAUDE database was queried

    (2002(2002--2004) using search terms:2004) using search terms:alarmalarmin the Product Problem fieldin the Product Problem field

    deathdeathas the Event Type selectionas the Event Type selection

    237237 reports were foundreports were found

    Of 139 events that could be analyzed:Of 139 events that could be analyzed: 58 (42%) were related to operator education and58 (42%) were related to operator education and

    trainingtraining

    67 (48%) were related to work67 (48%) were related to work

    conditions or personal problemsconditions or personal problems

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    Deaths by YearDeaths by Year

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    Joint CommissionJoint Commissions Alarms Alarm--Safety GoalSafety Goal

    Sentinel Event AlertSentinel Event Alert February 26, 2002February 26, 2002

    Ventilator incidents related to clinical alarmsVentilator incidents related to clinical alarms National Patient Safety Goals for 2003 and 2004National Patient Safety Goals for 2003 and 2004

    Maintenance and care managementMaintenance and care management

    Focus on alarmFocus on alarm--safety was effective in:safety was effective in: Raising awareness of deaths and injuries that occur due toRaising awareness of deaths and injuries that occur due to

    ineffective alarms and inappropriate alarm useineffective alarms and inappropriate alarm use

    Promoting a better understanding of the importance ofPromoting a better understanding of the importance ofeffective alarm management strategieseffective alarm management strategies

    Despite the two year focus on alarm improvement,Despite the two year focus on alarm improvement,

    clinical alarm managementclinical alarm managementstill requires attentionstill requires attention

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    Design StandardsDesign Standards IEC 60601IEC 60601--11--88

    General requirements for alarm systemsGeneral requirements for alarm systems

    Only focused alarm standardOnly focused alarm standard

    Defines visual and audible alarm signals that can beDefines visual and audible alarm signals that can beused to prioritize degree of urgencyused to prioritize degree of urgency

    Not widely implemented in the U.S.Not widely implemented in the U.S.

    Some devices have the option to employ the IECSome devices have the option to employ the IEC--defined alarm tonesdefined alarm tones

    Adopted by the FDA as a reference standardAdopted by the FDA as a reference standard

    Current AAMI/ANSI standardsCurrent AAMI/ANSI standards Do not address the need for prioritization ofDo not address the need for prioritization of

    alarms emitted from different devicesalarms emitted from different devices

    Alarms are generally handled on aAlarms are generally handled on adevicedevice--specific basisspecific basis

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    Clinical Alarm SurveyClinical Alarm Survey

    The survey was completed by 1,327The survey was completed by 1,327individualsindividuals

    Nearly all from acute care hospitalsNearly all from acute care hospitals

    Over half of respondents wereOver half of respondents were

    Registered Nurses (RNRegistered Nurses (RNs)s) OneOne--third from critical care unitsthird from critical care units

    2/3rds had more than 11 years of2/3rds had more than 11 years ofexperienceexperience

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    Clinical Alarm Survey:Clinical Alarm Survey:

    Results SummaryResults Summary

    Biggest issue:Biggest issue:False Alarms andFalse Alarms andNuisance AlarmsNuisance Alarms

    Reduce attention and responseReduce attention and response

    Disrupt care and reduce trust in alarmsDisrupt care and reduce trust in alarms

    The majority support:The majority support:

    Smart alarmsSmart alarmsand alarm integrationand alarm integrationsystemssystems

    Not reported as significant:Not reported as significant:Alarm trainingAlarm training

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    ObservationsObservations The number and complexity of alarm systems inThe number and complexity of alarm systems in

    critical care environments challenge human limits forcritical care environments challenge human limits forrecognition and actionrecognition and action

    Alarms in critical care environments may notAlarms in critical care environments may not

    significantly affect care management decisionssignificantly affect care management decisions

    Alarms are a tool in assessing patient conditionsAlarms are a tool in assessing patient conditions Should be used inShould be used in conjunctionconjunctionwithwithdirect clinical measurements anddirect clinical measurements and

    observationsobservations

    Disagreement about the role of user operation ofDisagreement about the role of user operation ofalarm systems in alarm system performancealarm systems in alarm system performance

    False alarmsFalse alarms -- consistently reported as a major issueconsistently reported as a major issue

    y

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    ObservationsObservations

    If well designed, remote alarm communicationIf well designed, remote alarm communication

    devices can be of valuedevices can be of value Problems occurred when used as primary alert methodProblems occurred when used as primary alert method

    The IEC/ISO standards are viewed by many as a wayThe IEC/ISO standards are viewed by many as a wayto improve alarms by:to improve alarms by:

    Standardizing audible and visual alarmsStandardizing audible and visual alarms

    Priority and parameter differentiationPriority and parameter differentiation

    The alarm problem is aThe alarm problem is a systemssystemsissue and actionsissue and actions

    toward specific areas must consider their impact ontoward specific areas must consider their impact onthethe systemsystem

    y

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    Actions to Improve AlarmsActions to Improve AlarmsDesignDesign

    Smart alarmsSmart alarms

    IntegrationIntegration

    StandardsStandards

    Usability/human factorsUsability/human factors

    Care managementCare management

    Process changeProcess change

    TrainingTraining

    Monitoring (rounds)Monitoring (rounds)

    Use best practice guidesUse best practice guides

    EnvironmentalEnvironmental Better design of facilitiesBetter design of facilities

    Monitoring (rounds)Monitoring (rounds)

    CommunicationCommunication

    Alarm integration toAlarm integration topager, cell phone, etc.pager, cell phone, etc.

    Clinical engineeringClinical engineering Evaluate purchased itemsEvaluate purchased items

    for usabilityfor usability

    Test alarms in theirTest alarms in their

    environmentenvironment Software setup/testingSoftware setup/testing

    y

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    Healthcare RecommendationsHealthcare Recommendations

    Review and revise existing policies related to clinical alarmReview and revise existing policies related to clinical alarmmanagement:management:

    Use of defaults, changing of alarm limits, expected clinicalUse of defaults, changing of alarm limits, expected clinicalresponses to alarm conditions, & considerresponses to alarm conditions, & consider

    institutional/departmental standardizationinstitutional/departmental standardization

    Perform frequent clinical alarm monitoring rounds, to alertPerform frequent clinical alarm monitoring rounds, to alertusers to any variations from unit specific guidelinesusers to any variations from unit specific guidelines

    Develop audit tools to measure compliance with establishedDevelop audit tools to measure compliance with establishedpolicies related to clinical alarm managementpolicies related to clinical alarm management

    Develop and complete a checklist associated with clinical alarmDevelop and complete a checklist associated with clinical alarmmanagement and document compliance at shift changemanagement and document compliance at shift change

    Conduct inConduct in--service and simulation training associatedservice and simulation training associated

    with new equipmentwith new equipment

    Improve device alarms evaluation prior to purchaseImprove device alarms evaluation prior to purchase

    y

    Industry/StandardsIndustry/Standards

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    Industry/StandardsIndustry/Standards

    RecommendationsRecommendations

    The medical device industry must focus onThe medical device industry must focus on

    reduction of false alarmsreduction of false alarms Accurate parameter recognitionAccurate parameter recognition

    Smart alarms employing advanced signalSmart alarms employing advanced signal

    processing, event recognition andprocessing, event recognition andparameter/alarm integrationparameter/alarm integration

    Usability/human factors designUsability/human factors design

    Consider the scientific basis and value of theConsider the scientific basis and value of theIEC 60601IEC 60601--11--8 standards8 standards PrioritizationPrioritization

    AnnunciationAnnunciation Audible and VisualAudible and Visual

    y

    H lth T h lH lth T h l

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    Healthcare TechnologyHealthcare Technology

    Management and Patient SafetyManagement and Patient Safety

    PatientPatient

    SafetySafety

    Government Maintenanceproviders

    EquipmentUsers

    Constructors,manufacturers,

    Vendors

    HealthcareProviders

    Public,

    Patients

    ty

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    Healthcare Integrated ProgramHealthcare Integrated Program

    Risk ManagementRisk Management

    Safety ManagementSafety Management

    Employee SafetyEmployee Safety

    Environmental SafetyEnvironmental Safety

    Patient SafetyPatient Safety

    QualityQuality

    BenchmarkBenchmark

    MeasureMeasure

    ImproveImprove

    ty

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    Healthcare Safety IssuesHealthcare Safety Issues

    BloodborneBloodborne

    PathogensPathogens

    Infection ControlInfection Control

    Electrical SafetyElectrical Safety Chemical SafetyChemical Safety

    Radiation SafetyRadiation Safety Fire safetyFire safety

    Laser SafetyLaser Safety

    ty

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    Safety Structure in the HospitalSafety Structure in the Hospital

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    ety Healthcare TechnologyHealthcare Technology

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    Healthcare TechnologyHealthcare Technology

    Patient Safety ActivitiesPatient Safety Activities

    LIFE CYCLELIFE CYCLE Patient safety monitoring, reporting, and actionsPatient safety monitoring, reporting, and actions

    Care managementCare management

    EducationEducation MaintenanceMaintenance

    FacilitiesFacilities

    Adverse event investigationAdverse event investigation

    Root cause analysisRoot cause analysis

    ActionAction

    EducationEducation

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    Healthcare Institution/SystemHealthcare Institution/System

    Efforts to Improve Patient SafetyEfforts to Improve Patient Safety

    Assessment/Acquisition ReviewAssessment/Acquisition ReviewHuman Factors Design/UsabilityHuman Factors Design/UsabilityResearchResearch

    RiskRisk--based inspectionsbased inspections

    EducationEducation

    Recall/alert systemRecall/alert system

    RootRoot--cause analysis of incidents &cause analysis of incidents &near missesnear misses

    Systems SolutionsSystems Solutions

    ety

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    Hospital SafetyHospital Safety

    CommitteesCommittees

    Environment of Care CommitteeEnvironment of Care Committee Focused on seven areas of safetyFocused on seven areas of safety

    Safety, Security, Hazardous Materials,Safety, Security, Hazardous Materials,

    Emergency, Fire, Utilities, andEmergency, Fire, Utilities, and MedicalMedicalEquipmentEquipment

    Work based on continuous qualityWork based on continuous quality

    improvement and the need to meetimprovement and the need to meetregulatory, accreditation and standardsregulatory, accreditation and standards

    Joint CommissionJoint Commission

    ety

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    Environment ofEnvironment of

    Care CommitteeCare Committee

    Meets monthlyMeets monthly

    Chair, Vice President for Support ServicesChair, Vice President for Support Services

    Leaders from all seven areasLeaders from all seven areas

    Also Patient Safety, Infection Control,Also Patient Safety, Infection Control,Nursing, Safety Specialist, EducationNursing, Safety Specialist, Education

    Quarterly reports by each areaQuarterly reports by each area

    Monthly reports by Clinical EngineeringMonthly reports by Clinical Engineeringon Recalls and Alertson Recalls and Alerts

    FAHC = Fletcher Allen Health Care; Burlington VT USAFAHC = Fletcher Allen Health Care; Burlington VT USA

    fety

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    Medical Equipment ManagementMedical Equipment Management

    Joint Commission International Standard

    fety

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    Medical Equipment ManagementMedical Equipment Management

    Joint Commission International Standard

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    Medical EquipmentMedical Equipment

    ManagementManagement Program Scope:Program Scope:

    The Medical Equipment Management PlanThe Medical Equipment Management Planis intended to outline practices,is intended to outline practices,

    procedures and systems related to theprocedures and systems related to theuse and support for equipment utilized inuse and support for equipment utilized inpatient care. The plan is intended topatient care. The plan is intended toguide, identify, evaluate and improve theguide, identify, evaluate and improve theprocesses associated with creating a safeprocesses associated with creating a safeand secure environment for all peopleand secure environment for all peopleutilizing the services of Fletcher Allenutilizing the services of Fletcher AllenHealth Care.Health Care.

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    Medical EquipmentMedical Equipment

    ManagementManagement Subcommittee Objectives:Subcommittee Objectives:

    Oversee the identification and evaluation of allOversee the identification and evaluation of allmedical equipment at the time of procurement,medical equipment at the time of procurement,prior to utilization at FAHC.prior to utilization at FAHC.

    Ensure the maintenance of an equipmentEnsure the maintenance of an equipmentinventory to control, track, maintain, andinventory to control, track, maintain, andmanage all direct patient care equipment.manage all direct patient care equipment.

    Review maintenance strategies includingReview maintenance strategies including

    inspection intervals to minimize the clinical andinspection intervals to minimize the clinical andphysical risks to patients and staff posed byphysical risks to patients and staff posed bymedical equipment.medical equipment.

    Assist/support in the education of staff toAssist/support in the education of staff to

    properly operate and use medical equipment.properly operate and use medical equipment.

    afety

    M di l E iM di l E i t

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    2007

    Medical EquipmentMedical Equipment

    ManagementManagement Subcommittee Objectives:Subcommittee Objectives:

    Ensure the development and utilization ofEnsure the development and utilization of

    methods to identify and report equipmentmethods to identify and report equipment

    management problems, failures and user errors.management problems, failures and user errors.

    Ensure FAHC complies with Safe Medical DevicesEnsure FAHC complies with Safe Medical Devices

    Act (SMDA) requirements.Act (SMDA) requirements.

    Meet compliance guidelines related to JointMeet compliance guidelines related to Joint

    Commission EC.6.10, 6.20, and HR.2.20.Commission EC.6.10, 6.20, and HR.2.20.

    Meet compliance guidelines of patient safetyMeet compliance guidelines of patient safety

    goals impacting medical equipmentgoals impacting medical equipment

    afety

    M di l E i tM di l E i t

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    2007

    Medical EquipmentMedical Equipment

    ManagementManagement Basic 2007 Subcommittee Goals:Basic 2007 Subcommittee Goals:

    Maintain consolidation of existing medicalMaintain consolidation of existing medicalequipment inventories to include Philips Multiequipment inventories to include Philips Multi--vendor Services, and medical equipmentvendor Services, and medical equipment

    supported by contracted/purchased services.supported by contracted/purchased services. Review and propose changes to the MedicalReview and propose changes to the Medical

    Equipment Management Plan and maintain anEquipment Management Plan and maintain aninstitution wide Medical Equipment Managementinstitution wide Medical Equipment ManagementPolicy.Policy.

    Using the risk assessment process establish anUsing the risk assessment process establish anequipment priority to define/justify preventiveequipment priority to define/justify preventive

    maintenance and recurring inspectionmaintenance and recurring inspectionrequirements.requirements.

    afety

    M di l E i tM di l E i t

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    Medical EquipmentMedical Equipment

    ManagementManagement Basic 2007 Subcommittee Goals:Basic 2007 Subcommittee Goals:

    Educate equipment users regarding PMEducate equipment users regarding PMrequirements, recurring inspection requirements,requirements, recurring inspection requirements,proper methods for taking equipment out ofproper methods for taking equipment out ofservice when damaged or inoperable, and assistservice when damaged or inoperable, and assist

    with rewith re--education of staff/supervisors oneducation of staff/supervisors onequipment when user error appears to be theequipment when user error appears to be thecausative factor of equipment nonperformance.causative factor of equipment nonperformance.

    Oversee, coordinate, and provide writtenOversee, coordinate, and provide writtenresponse, to all medical equipment recalls andresponse, to all medical equipment recalls andJCAHO reported or FAHC identified sentinelJCAHO reported or FAHC identified sentinelevents involving medical equipment.events involving medical equipment.

    Provide technical consultation and support toProvide technical consultation and support tomedical equipment selection committeesmedical equipment selection committees

    afety

    M di l E i tM di l E i t

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    Medical EquipmentMedical Equipment

    ManagementManagementSpecific 2007 Subcommittee Goals & Targets:Specific 2007 Subcommittee Goals & Targets:

    Complete recall notification and closureComplete recall notification and closureimprovement project in conjunction with IS,improvement project in conjunction with IS,Supply Chain, and Medical EquipmentSupply Chain, and Medical Equipment

    Subcommittee.Subcommittee. Review device problems classified as DAMAGED.Review device problems classified as DAMAGED.

    Develop preventative measures if found to resultDevelop preventative measures if found to resultfrom reasons outside of normal use.from reasons outside of normal use. Target:Target:

    90% correct answers on the Staff Knowledgeevaluation questionevaluation question..

    afety

    M di l E i tMedical Eq ipment

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    Medical EquipmentMedical Equipment

    ManagementManagementSpecific 2007 Subcommittee Goals & Targets:Specific 2007 Subcommittee Goals & Targets:

    Actively communicate with departments regardingActively communicate with departments regardinglife support equipment PM/inspections andlife support equipment PM/inspections andimprove device access protocols.improve device access protocols. Target: 100%Target: 100%PM/inspection on Life Support devices.PM/inspection on Life Support devices.

    Assist the Safety Education Committee inAssist the Safety Education Committee indeveloping clinical alarms education modules.developing clinical alarms education modules.Target: Module developmentTarget: Module development

    Continue to support the Selection and AcquisitionContinue to support the Selection and Acquisitionprocess especially related to the project toprocess especially related to the project toreplace infusion devices.replace infusion devices.

    Monitor, review and improve on quality indicatorsMonitor, review and improve on quality indicators

    for maintenance, use, education,for maintenance, use, education,regulatory/accreditation compliance, and safety ofregulatory/accreditation compliance, and safety ofmedical devicesmedical devices

    Sa

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    M di l E i tM di l E i t

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    Medical EquipmentMedical Equipment

    Management SubcommitteeManagement SubcommitteeRECENT AGENDA:RECENT AGENDA:

    1.1. Acceptance of previous meeting minutesAcceptance of previous meeting minutes2.2. Recall reviewRecall review

    Recall system improvement updateRecall system improvement update

    3.3. Performance indicatorsPerformance indicators

    4.4. Alarms assessmentAlarms assessment5.5. Clinical equipment incident followClinical equipment incident follow--up and reportingup and reporting

    Discussion about Safe Reporting changesDiscussion about Safe Reporting changes

    6.6. JCAHO/CMS ReadinessJCAHO/CMS Readiness

    7.7. Specific device issuesSpecific device issues Device damage reductionDevice damage reduction Infusion device replacement project updateInfusion device replacement project update

    Staff education knowledge improvementStaff education knowledge improvement

    ThermometersThermometers variability between techniquesvariability between techniques

    8.8. New businessNew business

    Sa

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    Medical EquipmentMedical Equipment

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    Medical EquipmentMedical Equipment

    Management ReportingManagement Reporting

    Corrective Work Order Counts by Work Order Type

    (04/01/06 - 6/30/07 by Quarter)

    0

    100

    200

    300

    400

    500

    6/30/06 9/30/06 12/31/06 3/31/07 6/30/07

    Quarter Ending

    Wo

    rkOrderCou

    nt

    Maintenance

    Random

    Use Error

    Damaged

    No Problem Found

    Sa

    fety

    Medical EquipmentMedical Equipment

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    Medical EquipmentMedical Equipment

    Management ReportingManagement Reporting

    Corrective Work Order Counts Detail(04/01/06 - 6/30/07 by Quarter)

    0

    20

    40

    60

    80

    100

    120

    140

    6/30/06 9/30/06 12/31/06 3/31/07 6/30/07

    Quarter Ending

    Wo

    rkOrderCounts

    Maintenance

    Use Error

    Damaged

    No Problem Found

    Sa

    fety

    Medical EquipmentMedical Equipment

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    Medical EquipmentMedical Equipment

    Management ReportingManagement Reporting

    User Error and No Problem Found Work Orders By Dev ice Type 4/1/07 -6/30/07

    (Excludes Dev ices With Inv entory Count

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    Medical EquipmentMedical Equipment

    Management ReportingManagement Reporting

    Damaged Work Orders By Device Type 4/1/07-6/30/07(Excludes Devices With Inventory Count

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    q pq p

    Management Reporting:Management Reporting:

    RecallsRecallsNew Contact

    Date

    Description Priority Action Status

    Philips

    Information

    Centers

    Letter

    dated July

    2007

    It is possible for a

    networked

    Information Center to

    incorrectly associate

    one patients 12-lead

    capture with multiplepatients on

    Information Centers

    connected to the

    same database server.

    High Contact Philips for software

    upgrade. While awaiting

    software correction, use

    Interim operation

    procedures to avoid this

    problem.

    PENDING: Philips

    Medical Systems

    contacted. Awaiting

    information on software

    correction.

    Medtronic

    LifePak 500Automated

    External

    Defibrillators

    August 10,

    2007ECRI

    AEDs with software

    version 4.4 andbelow may deliver a

    shock of 100J when

    the AED set to

    flexible energy

    protocol. The

    minimum factorydefault setting is 200J.

    High AEDs need to be set to fixed

    energy protocol to avoid thisproblem. Contact Medtronic

    for possible software fix.

    PENDING: Affected

    units identified. GregWard contacted. All

    LifePak 500 AEDs will

    be set to fixed energy

    sequence to be consitent

    throughout the hospital.

    Sa

    fety

    Medical EquipmentMedical Equipment

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    q p

    Management Reporting:Management Reporting:

    RecallsRecallsExisting Contact

    Date

    Description Priority Action Status

    Smiths, Level

    1 H-1200 Fast

    Flow Fluid

    Warmers

    June 1,

    2007

    ECRI

    Quick reference guide

    released including

    warnings related to a

    February 2007 recall.

    Normal Verify the safety alert letter

    and guide has been received.

    Attach guide to all machines.

    COMPLETED: Quick

    reference guides attached

    to units.

    Acknowledgement formfaxed to Smiths Medical.

    Smiths, Level

    1 H-1200 Fast

    Flow Fluid

    Warmers

    May 25,

    2007

    ECRI

    The plastic clamp slot

    door latch may break

    or bend. Alarm will

    occur. Related to

    February 2007 recall.

    High

    Priority

    Verify the safety alert letter

    received and discontinue use

    of any unit with a bent or

    broken door latch.

    COMPLETED:

    Replacement metal door

    latches received from

    Smiths. Door latches

    installed on units.

    Acknowledgement form

    faxed to Smiths Medical.

    Sa

    fety

    Adverse Medical EventsAdverse Medical Events

    http://seg1.mpeg/http://seg1.mpeg/http://seg1.mpeg/
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    Adverse Medical EventsAdverse Medical Events

    Investigative ActivitiesInvestigative Activities

    DeathsDeaths Serious injuriesSerious injuries

    Other injuriesOther injuries

    Malfunctions which ifMalfunctions which if

    repeated could cause one ofrepeated could cause one of

    the abovethe above

    Other close callsOther close calls

    Sa

    fety

    Incident Investigation:Incident Investigation:

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    Incident Investigation:Incident Investigation:

    Arthroscopic IrrigatorArthroscopic Irrigator Incident: Irrigator did not stop infusingIncident: Irrigator did not stop infusing

    expanding the patient shoulder joint causingexpanding the patient shoulder joint causingnerve injurynerve injury

    Reporting review: Five similar incidents found inReporting review: Five similar incidents found in

    FDA Maude database. ECRI reports problem withFDA Maude database. ECRI reports problem withspecific unit.specific unit.

    Tool: Digital pressure meter with analog outputTool: Digital pressure meter with analog output

    Analysis: Failure not reproduced. Design issueAnalysis: Failure not reproduced. Design issuefoundfound Overpressure relief set to 500mmHg,Overpressure relief set to 500mmHg,recommended is 250mmHgrecommended is 250mmHg

    Recommendation: Return to manufacturer forRecommendation: Return to manufacturer for

    further evaluation. In future, use irrigator withfurther evaluation. In future, use irrigator withover pressure relief set for lower valueover pressure relief set for lower value

    Sa

    fety

    Test setup for irrigatorTest setup for irrigator

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    Test setup for irrigatorTest setup for irrigator

    dSa

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    Safety, Risk and QualitySafety, Risk and Quality

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    y, Q yy, Q y

    Management SummaryManagement Summary Healthcare safety and reliability is worse thanHealthcare safety and reliability is worse than

    many other industriesmany other industries Healthcare technology has brought both benefitsHealthcare technology has brought both benefits

    and risksand risks

    Specific efforts must take place to improveSpecific efforts must take place to improve

    safety and reduce risksafety and reduce risk

    Safety and risk are a subset of the overall qualitySafety and risk are a subset of the overall qualityimprovement in healthcareimprovement in healthcare

    The Key Requirement for Change is StrongThe Key Requirement for Change is Strong

    LeadershipLeadership Quality improvement, reduced risk and better safetyQuality improvement, reduced risk and better safety

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    7,

    2007

    Questions

    Comments

    Discussion