clase hm - diseño de organizaciones eficientes

7/29/2019 Clase HM - Diseo de Organizaciones Eficientes

1/50

Chsk` ck @romghzmdh`gksKfhdhkgtks

Nkgry Lhgtzekro

=Bhd' Oustmv` U' Ghkvms


2/50

Chsk` ck @romghzmdh`gks

Kfhdhkgtks

D`gdkpt`s

Lkdmghsl`s ck D``rchgmdhg

Ymrtks D`lp`gkgtks Ymrlktr`s ck chsk`

Fmdt`rks ck D`gthgokgdhm

Chsk`s Kstrudturmbks

5Bhd' Oustmv` U' Ghkvms


3/50


Kfhdhkgtks

D`gdkpt`s

S`cm mdthvhcmc nulmgm `romghzmcm pbmgtkmc`s rkquhsht`s" m su vkz fugcmlkgtmbks y`pukst`s1

Bm chvhshg ckb trmema`

Bm D``rchgmdhg



4/50


Kfhdhkgtks

D`gdkpt`s

Bm kstrudturm ck ugm `romghzmdhg pukckckfhghrsk" shlpbklkgtk" d`l` bm sulm t`tmbck bms f`rlms kg quk su trmema` ks chvhchc` yd``rchgmc`'



5/50


Kfhdhkgtks

Lkdmghsl`s ck D``rchgmdhg

Mcmptmdhg Lutum Tupkrvhshg chrkdtm

Kstmgcmrhzmdhg ckb pr`dks` ck trmema`

Kstmgcmrhzmdhg ck b`s rksubtmc`s

Kstmgcmrhzmdhg ck bms nmehbhcmcks

;Bhd' Oustmv` U' Ghkvms


6/50


Kfhdhkgtks

Mcmptmdhg Lutum

Bm d``rchgmdhg ckb trmema`sk d`gshouk lkchmgtk bmshlpbk d`lughdmdhg

hgf`rlmb'



7/50


Kfhdhkgtks

Tupkrvhshg Chrkdtm

Bm d``rchgmdhg sk d`gshoukdumgc` ugm pkrs`gm t`lmrksp`gsmehbhcmcks p`r kbtrmema` ckb `trms" cmgc`

`rckgks y d`gtr`bmgc` bmsmddh`gks'

?Bhd' Oustmv` U' Ghkvms


8/50

Bm d``rchgmdhg skd`gshouk dumgc` b`sd`gtkghc`s ckb trmema`

kstg pr`ormlmc`s'


Kfhdhkgtks

Kstmgcmrhzmdhg ckb Yr`dks` ck Srmema`

>


9/50


Kfhdhkgtks


Kfhdhkgtks

Kstmgcmrhzmdhg ck b`s Uksubtmc`s

Bm d``rchgmdhg skfugcmlkgtm kg kbrksubtmc` ckb trmema`kst kspkdhfhdmc`'

8


10/50

Dumgc` sk cktkrlhgmgb`s d`g`dhlhkgt`sgkdksmrh`s pmrm

kfkdtumr bm tmrkm `trmema`'


Kfhdhkgtks

Kstmgcmrhzmdhg ck bms Nmehbhcmcks

=9


11/50

Dulerk kstrmtohdm

Bgkm Lkchm

Skdg`kstrudturm

Ttmff ck Mp`y`

Gdbk` @pkrmthv`

Ymrtks D`lp`gkgtks


Kfhdhkgtks

==Bhd' Oustmv` U' Ghkvms


12/50

Uksp`gsmehbhcmc okgkrmb Tk mskourm ckb dulpbhlhkgt` ck bm lhshg

Tupkrvhshg chrkdtm

Ukbmdhg d`g kb mlehkgtk

Kstrmtkohm .fukrzm lkchmc`rm kgtrk bm`romghzmdhg y kb mlehkgtk(


Kfhdhkgtks

Dulerk Kstrmtohdm

=5Bhd' Oustmv` U' Ghkvms


13/50

[gk m bm dulerk kstrmtohdm d`g kb gdbk``pkrmthv`

D`rrk m b` bmro` ck bgkms ksdmbmrks d`gmut`rhcmc f`rlmb

Tupkrvhshg chrkdtm Fkkcemdj

Kgbmdk d`g `trms rkms


Kfhdhkgtks

Bgkm Lkchm



14/50

Ukmbhzm trmema` eshd` rkbmdh`gmc` d`g bmpr`cuddhg ck pr`cudt`s y skrvhdh`s

Hgsul`s

Srmgsf`rlmg b`s hgsul`s

Chstrheuykg bms pr`cuddh`gks

Yr`vkkg mp`y` chrkdt`


Kfhdhkgtks

Gdbk` @pkrmthv`



15/50

Mgmbhstms y klpbkmc`s ck mp`y` Chskmg" pbmgkmg" l`chfhdmg" mfkdtmg b`s

pr`dks`s ck pr`cuddhg

Thrvkg pmrm bm kstmgcmrhzmdhg kg bm

`romghzmdhg


Kfhdhkgtks

Skdg`kstrudturm

=;Bhd' Oustmv` U' Ghkvms


16/50

Tulhghstrm mp`y` m bm `romghzmdhg fukrm cksu d`rrhkgtk ck trmema` `pkrmdh`gmb

Tulhghstrmg skrvhdh`s

Tk morupmg m b` bmro` ck chsthgt`s ghvkbks

Yukckg bbkomr m skr ls ormgcks quk b`sgdbk`s `pkrmthv`s


Kfhdhkgtks

Ttmff ck Mp`y`



17/50


Kfhdhkgtks

Kb fugdh`gmlhkgt` ck bm `romghzmdhg

=?Bhd' Oustmv` U' Ghkvms


18/50


Kfhdhkgtks

Kb fugdh`gmlhkgt` ck bm `romghzmdhg

Kb fbua` ck bm mut`rhcmc f`rlmb Kb fbua` ck mdthvhcmc rkoubmcm

Kb fbua` ck bm d`lughdmdhg hgf`rlmb

Bms d`gstkbmdh`gks ck trmema`

Kb fbua` ck bms ckdhsh`gks mc,n`d

=>Bhd' Oustmv` U' Ghkvms


19/50


Kfhdhkgtks

Kb fbua` ck bm mut`rhcmc f`rlmb

Ks ugm vhshg trmchdh`gmb ckb `romghormlm" quk g`s

pkrlhtk chfkrkgdhmr d`g fmdhbhcmc1=' Y`shdh`gks kxhstkgtks ckgtr` ck bm `romghzmdhg"

5' D`l` sk morupmg ksms p`shdh`gks"

4' D`l` fbuykg kgtrk kbbms bm mut`rhcmc f`rlmb'

Bm mut`rhcmc f`rlmb g` rkprkskgtm ls quk ug suakt`

sulmlkgtk bhlhtmc` ck bm `romghzmdhg sk nm ckkstuchmr y kgtkgckr pmrm p`ckr d`lprkgckr kbfugdh`gmlhkgt` ck kbbm'



20/50


Kfhdhkgtks

Kb fbua` ck mdthvhcmc rkoubmcm

Kst d`gsthtuhc` p`r bms chfkrkgtks tmrkms ckb gdbk`

`pkrmthv`" Tk pukck hckgthfhdmr trks fbua`s1=' Kb trmema` `pkrmdh`gmb"

5' Bms ckdhsh`gks" `rckgks k hgstruddh`gks emamgc` p`rbm akrmrqum mclhghstrmthvm pmrm d`gtr`bmr kb gdbk`"y bm hgf`rlmdhg rktr`mbhlkgtmcm mp`ymcm kg b`s

rksubtmc`s"4' Bm hgf`rlmdhg ck msks`rmlhkgt` ` stmff" bbkomgc`

cksck b`s bmc`s m bms ckdhsh`gks ck bgkm'



21/50


Kfhdhkgtks

Kb fbua` ck bm d`lughdmdhg hgf`rlmb

Kg t`c` `romghzmdhg d`kxhstkg d`g bm `romghzmdhg

f`rlmb y bm hgf`rlmb" d`gf`rlmcm kst bthlm p`rormgcks dkgtr`s ck p`ckr g` `fhdhmb y ormgcks rkcks ckd`lughdmdhg hgf`rlmb" quk m vkdks" eurbmg b`s dmgmbksck mut`rhcmc y d`lughdmdhg'

Ms d`l` b`s mgtkrh`rks fbua`s tkgmg kg dukgtm bm

supkrvhshg chrkdtm y bm g`rlmbhzmdhg" stm sk dkgtrmkg kb maustk lutu`'

5=Bhd' Oustmv` U' Ghkvms


22/50


Kfhdhkgtks

Bms D`gstkbmdh`gks ck Srmema`

Bm `romghzmdhg hgf`rlmb shouk cktkrlhgmcms

pmutms" quk b` rkbmdh`gmg d`g kb shstklm ckmut`rhcmc f`rlmb" ms p`ckl`s vkr kg bms`romghzmdh`gks bm morupmdhg ck bm okgtk d`g suspmrks pmrm rkmbhzmr sus tmrkms y t`lmr ckdhsh`gksmckdumcms m su ghvkb akrrquhd`' Kstms ugh`gks

kstg luy p`d` d`gkdtmcms d`g bms ckls'



23/50


Kfhdhkgtks

Kb fbua` ck bms Ckdhsh`gks mc,n`d

Ukprkskgtm bm d`rrhkgtk ck ugm ckdhshg kstrmtohdmcksck kb prhgdhph` mb fhg" Y`r kaklpb`" [g dbhkgtk bknmdk ugm suokrkgdhm m su vkgckc`r y kstm suek b`schsthgt`s ghvkbks ck bm akrmrqum" kg bm dhlm sk t`lmbm ckdhshg ck mgmbhzmr ugm pr`pukstm pmrml`chfhdmr kb pr`cudt`" bm dumb ks mpr`emcm" y

p`stkrh`rlkgtk kakdutmcm" b` quk bk pkrlhtk mbvkgckc`r rkorksmr mb dbhkgtk d`g kb gukv` pr`cudt`'



24/50


Kfhdhkgtks

Ymrlktr`s ck Chsk`

Kb chsk` prksup`gk mbekcr`" ugm dmpmdhcmc pmrmmbtkrmr kb shstklms'

Kg kb chsk` ck kstrudturms" s`g b`s kbklkgt`s quk skuthbhzmg kg kb chsk` ck bm `romghzmdhg" b`s dumbksmfkdtmg s`erk bm chvhshg ckb trmema` y b`s lkdmghsl`sd``rchgmc`rks" mfkdtmgc` kb fugdh`gmlhkgt` ck bm`romghzmdhg'



25/50


Kfhdhkgtks

Ymrlktr`s ck Chsk`

Chsk` ck pukst`s Chsk` ck Tupkrkstrudturm

Chsk` ck Vgdub`s Bmtkrmbks

Chsk` ckb Thstklm ck S`lm ck Ckdhsh`gks

5;Bhd' Oustmv` U' Ghkvms


26/50


Kfhdhkgtks

Ymrlktr`s ck Chsk`

Chsk` ck pukst`sKspkdhmbhzmdhg ck tmrkms

F`rlmbhzmdhg ckb D`lp`rtmlhkgt`

Yrkpmrmdhg y Mc`dtrhgmlhkgt`



27/50


Kfhdhkgtks

Chsk` ck Yukst`s

Kspkdhmbhzmdhg ck Smrkmsdugtms fugdh`gks y qu kspkdhmbhzmdhg0

m' Mlpbhtuc ckb pukst`" dugtms tmrkms y dumgkstrkdnms s`g'

Kspkdhmbhzmdhg N`rhz`gtmb1 ugm pkrs`gm nmdk ugm tmrkm'

Mlpbhmdhg N`rhz`gtmb1 ugm pkrs`gm nmdk vmrhms tmrkms'

e' Yr`fugchcmc ckb pukst`" d`gtr`b s`erk kb trmema`'Kspkdhmbhzmdhg Vkrthdmb1 ugm pkrs`gm supkrvhsm ugm tmrkm'Mlpbhmdhg Vkrthdmb1 ugm pkrs`gm kakdutm vmrhms tmrkms y bmsd`gtr`bm'

5?Bhd' Oustmv` U' Ghkvms


28/50


Kfhdhkgtks

Chsk` ck Yukst`s

F`rlmbhzmdhg ckb D`lp`rtmlhkgt`

Nmstm qu pugt` f`rlmbhz` kb trmema`0

m' Tkog kb pukst`'e' Tkog kb fbua` ck trmema`'d' Tkog bms rkobms'

5>Bhd' Oustmv` U' Ghkvms


29/50


Kfhdhkgtks

Chsk` ck Yukst`s

Dmpmdhtmdhg y Mc`dtrhgmlhkgt`

]u nmehbhcmcks y d`g`dhlhkgt`s sk gkdkshtmg0

m' Dmpmdhtmdhg'e' Mc`dtrhgmlhkgt`'



30/50


Kfhdhkgtks

Ymrlktr`s ck Chsk`

Chsk` ck Tupkrkstrudturm

m' Morupmlhkgt` ck bm ughcmc

s`erk quk emsks nmg ck morupmrsk b`s pukst`s0

e' Chlkgsh`gks ck bm ughcmc

qu lkchcm nm ck tkgkr dmcm ughcmc0



31/50


Kfhdhkgtks

Ymrlktr`s ck Chsk`

Chsk` ck Vgdub`s Bmtkrmbks

m' Thstklm ck Ybmgkmlhkgt` y D`gtr`b

e' Chsp`shthv`s ck Kgbmdk

Okrkgtks hgtkormc`rks

Y`shdh`gks ck kgbmdk

D`lhts pkrlmgkgtks

Kstrudturms lmtrhdhmbks



32/50


Kfhdhkgtks

Ymrlktr`s ck Chsk`


Cksdkgtrmbhzmdhg VkrthdmbDumgc` kb p`ckr f`rlmb sk ckbkom kg f`rlm akrrquhdm nmdhmb`s okrkgtks ck bgkm'

Cksdkgtrmbhzmdhg N`rhz`gtmbKb ormc` kg c`gck kb p`ckr f`rlmb sk chspkrsm fukrm ck bmbgkm akrrquhdm nmdhm b`s g` mclhghstrmc`rks'



33/50


Kfhdhkgtks

Ymrlktr`s ck Chsk`


Dkgtrmbhzmdhg n`rhz`gtmb y vkrthdmb"Cksdkgtrmbhzmdhg n`rhz`gtmb bhlhtmcm skbkdthvm"Cksdkgtrmbhzmdhg vkrthdmb bhlhtmcm pmrmbkbm"Cksdkgtrmbhzmdhg vkrthdmb y n`rhz`gtmb skbkdthvm"

Cksdkgtrmbhzmdhg vkrthdmb y n`rhz`gtmb'



34/50


Kfhdhkgtks

Cksdkgtrmbhzmdhg n`rhz`gtmb y vkrthdmb



35/50


Kfhdhkgtks


Kxhstkg chvkrs`s fmdt`rks ck d`gthgokgdhm `shtumdh`gmbks quk hgfbuykg kg bm skbkddhg ckkst`s pmrlktr`s ck chsk`" y vhdkvkrsm'



36/50


Kfhdhkgtks


` Kcmc y tmlm`` Thstklm tdghd` .tkdg`b`om(` Kb lkch` mlehkgtk ` kgt`rg`` Kb p`ckr



37/50


Kfhdhkgtks

Kcmc y Smlm`

* mgthoum * f`rlmbhzmcm'

Bm kstrudturm rkfbkam bm mgthokcmc'

* `romghzmdhg * kbme`rmcm su kstrudturm'.* kspkdhmbhzmdhg ck tmrkms" * ughcmcks chfkrkgdhmcms y*cksmrr`bbmcm su mclhghstrmdhg(

* `romghzmdhg * chlkgshg ck bms ughcmcks' * `romghzmdhg * f`rlmbhzmdhg'



38/50


Kfhdhkgtks

Thstklm Sdghd`

* rkoubmc`r * f`rlmbhzmc` kb trmema` *eur`drmdhm kg kb g`'

* s`fhsthdmdhg" * kbme`rmcm bm kstrudturmg` `pkrmthvm" * stmff ck mp`y`" * kgbmdks"* maustk lutu`'

Mut`lmthzmdhg ckb G@ trmgsf`rlm ugmeur`drmdhm kg ugm `roghdm'



39/50


Kfhdhkgtks

Mlehkgtk ` Kgt`rg`

` * chgmlhsl`" * `roghdm'` * d`lpbkahcmc" * cksdkgtrmbhzmdhg'` * chvkrshfhdmdhg" * chvhshg ck ughcmcks'` * chspmrhcmc" * cksdkgtrmbhzmdhg skbkdthvm'



40/50


Kfhdhkgtks

Y`ckr

* d`gtr`b kxtkrg`" * dkgtrmbhzmdhg yf`rlmbhzmdhg'

* gkdkshcmc ck p`ckr" * dkgtrmbhzmdhg'

Bm L`cm hlpmdtm m bm kstrudturm'



41/50


Kfhdhkgtks

D`gfhourmdh`gks

Turokg ck bm d`lehgmdhg ck b`s lkdmghsl`seshd`s ck d``rchgmdhg" bms pmrtks eshdms ckbm `romghzmdhg y b`s fmdt`rks shtumdh`gmbks'



42/50


Kfhdhkgtks

D`gfhourmdh`gks

Kstrudturm shlpbk Eur`drmdhm lkdghdm Eur`drmdhm pr`fksh`gmb F`rlm chvhsh`gmb Mcn`drmdhm



43/50

Tupkrvhshg chrkdtm Dulerk kstrmtohdm

Y`dm prkpmrmdhg y f`rlmbhzmdhg

Dkgtrmbhzmdhg" kstrudturm `roghdm

A`vkg" pkqukm" shstklm tdghd` shlpbk"

gkdkshcmcks ck dkgtrmbhzmr kb p`ckr

Kstrudturm Thlpbk


Kfhdhkgtks



44/50

Eur`drmdhm Lkdghdm


Kfhdhkgtks

Kstmgcmrhzmdhg ck pr`dks`s ck trmema`

Skdg`kstrudturm

F`rlmbhzmdhg ck d`lp`rtmlhkgt`" kspkdhmbhzmdhgck tmrkm vkrthdmb y n`rhz`gtmb" morupmlhkgt`fugdh`gmb" ughcmc pkrmthvm ormgck" dkgtrmbhzmdhgvkrthdmb y cksdkgtrmbhzmdhg n`rhz`gtmb bhlhtmcm

Mgthoum" ormgck" shstklm tdghd` p`d` s`fhsthdmc`"

mlehkgtk shlpbk" kstmebk" d`gtr`b kxtkrg`'



45/50

Eur`drmdhm Yr`fksh`gmb


Kfhdhkgtks

` Kstmgcmrhzmdhg ck nmehbhcmcks` Gdbk` `pkrmthv`` Dmpmdhtmdhg" kspkdhmbhzmdhg n`rhz`gtmb ck tmrkms"

cksdkgtrmbhzmdhg vkrthdmb y n`rhz`gtmb` Vmrh`s tmlm`s y kcmc" shstklm tdghd` g`

rkoubmc`r y p`d` s`fhsthdmc " mlehkgtk d`lpbka` y

kstmebk" p`ckr kg b`s pr`fksh`gmbks'



46/50

F`rlm Chvhsh`gmb


Kfhdhkgtks

` Kstmgcmrhzmdhg ck pr`cudt`s` Bgkm lkchm` Thstklm ck d`gtr`b ck cksklpk`" cksdkgtrmbhzmdhg

vkrthdmb bhlhtmcm` Lkrdmc`s chvkrshfhdmc`s" mgthoum" ormgck"

gkdkshcmcks ck p`ckr" l`cm



47/50

Mcn`drmdhm


Kfhdhkgtks

` Maustk lutu``

Ttmff ck mp`y`` Ludnm kspkdhmbhzmdhg n`rhz`gtmb" dmpmdhtmdhg ychsp`shthv`s ck kgbmdk" p`dm f`rlmbhzmdhg"cksdkgtrmbhzmdhg skbkdthvm" morupmlhkgt` fugdh`gmby lkrdmc`

` A`vkg" shstklm tdghd` s`fhsthdmc` y mut`lmthzmc`"

Mlehkgtk p`d` d`lpbka` y n`sthb" p`ckr kg b`skxpkrt`s'



48/50

Lhsh`gkrm


Kfhdhkgtks

` Kstmgcmrhzmdhg ck bms g`rlms` Hck`b`om .Dubturm(` Cksdkgtrmbhzmdhg t`tmb



49/50

@romghzmdhg Y`bthdm


Kfhdhkgtks

` Ghgougm` Ghgoug`` Vmrh`s



50/50

Kb pkgto`g` d`l` d`gdbushg


Kfhdhkgtks

Hgg`vmdhgD`gdkgtrmdhg

NmehbhcmcYr`fksh`gmbKfhdhkgdhm Lmquhgmb

Mcn`drmdhmChvhsh`gmb

Chrkddhg

Thlpbk

Y`bthdm

D`lpktkgdhm

D``pkrmdhg

Hck`b`om

clase hm - diseño de organizaciones eficientes

Documents