cleveland metroparks zoo annual report 2012

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2012 ANNUAL REPORT Cleveland Metroparks Zoo THE RAINFOREST CELEBRATING 20 YEARS

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Page 1: Cleveland Metroparks Zoo Annual Report 2012

2 0 1 2 A N N U A L R E P O R TCleveland Metroparks Zoo

T H E R A I N F O R E S T • C E L E B R A T I N G 2 0 Y E A R S

Page 2: Cleveland Metroparks Zoo Annual Report 2012

A Year to Celebrate

Page 3: Cleveland Metroparks Zoo Annual Report 2012

From the CEO ..........................1

Animal Care & Exhibition ........2

Wildlife Conservation ..............5

Sustainability ............................9

Conservation Education ........11

Guest Experience ..................15

Community Leadership .........17

Management ..........................22

Future .................................... 26

Financial Summary .................27

Executive Leadership ............28

We create compelling experiences that connect people with wildlife and inspire personal responsibility for conserving the natural world.

The year 2012 was filled with celebrations. Some were bittersweet, some were momentous, others were downright milestones and one was just plain smelly. But each was significant in its own way and contributed to a very memorable year at Cleveland Metroparks Zoo.

A host of family, friends and colleagues gathered to celebrate the career of Zoo Director Steve Taylor at his retirement party. After 24 years of service to the Zoo, Steve announced in June 2012 that he would retire at the end of the year.

The Zoo celebrated again in November when its own Curator of Animals, Dr. Chris Kuhar, was chosen to be the next director. A native of Lorain, Ohio, Kuhar began his career as an intern at the Zoo in 1997 and went on to work at Zoo Atlanta and Disney’s Animal Kingdom before returning to Cleveland in 2008 as a curator.

Thousands of guests turned out for a November weekend celebration to mark the 20th anniversary of The RainForest. The two-acre, tropical exhibit transformed the Zoo when it opened in 1992. It changed the Zoo into a true year-round experience and began moving the Zoo into a modern era of exhibit design.

It’s no coincidence that The RainForest’s 20th anniversary coincided with the Zoo reaching the amazing attendance milestone of 20 consecutive years with one million or more guests.

The Zoo also set attendance records for its best November ever at 55,999 guests and its best Thanksgiving Day ever at 15,249.

A number of animal occasions were cause for celebration in 2012, especially the birth of a rhino calf and the arrival of several new species including dingoes, onagers, moon jellyfish and an aye-aye. Throw in a visit from a Food Network film crew, the first-ever bike ride inside the Zoo and a rare blooming of the Zoo’s corpse flower and you have a pretty full year!

So while we pause to look back in this annual report, our eyes are already on 2013’s reasons to celebrate with another full year ahead, including the return of DINOSAuRS! and the start of construction on the Circle of Wildlife Carousel.

MISSION

A Year to Celebrate

The RainForest2 0 Y E A R S

The opening of The RainForest transformed the Zoo into a true year-round experience, and the Zoo’s attendance numbers prove it! Starting in 1993, the first full-year the exhibit was open, the Zoo has averaged more than 1.2 million visitors a year.

Page 4: Cleveland Metroparks Zoo Annual Report 2012

FROM THE CEO

1

A special cake representing many of retiring Zoo Director Steve Taylor’s accomplishments was presented to him during his retirement celebration.

The RainForest2 0 Y E A R S

The RainForest opened on November 19, 1992.

As Chief Executive Officer of Cleveland

Metroparks, I thought it would be appro-

priate for me to reflect on the signature

year Cleveland Metroparks Zoo experi-

enced in 2012. It was a year of transition,

excitement and change.

The Park District

said goodbye to Zoo

Director Steve Taylor,

who retired in Decem-

ber after 24 years of

dedicated service, a

period in which the

Zoo flourished. His

leadership and guid-

ance facilitated sub-

stantial growth for the

Zoo, including the 1992 opening of The

RainForest, which helped push the Zoo’s

annual attendance over the one million

visitor mark for the first time. Steve would

go on to help realize Wolf Wilderness,

bring Down Under to the Zoo with Austra-

lian Adventure, take the Zoo’s veterinary

expertise to the next level with the Sarah

Allison Steffee Center for Zoological

Medicine and then cap it off with the

$25 million, state-of-the-art African

Elephant Crossing that opened in 2011.

So I wanted to take the opportunity here

to thank Steve for his service, on behalf of

myself, the Board of Park Commissioners

and the approximately 28,450,000 people

who visited the Zoo during his tenure.

Steve’s retirement announce-

ment meant that for the first

time in over two decades, the

Park District was faced with

finding a new Zoo Director.

Following a nationwide search,

we realized that the best

candidate was right in our own

Zoo. Our “must have” candi-

date was the Zoo’s Curator of

Animals Dr. Christopher Kuhar.

Chris had all of the qualities

we were looking for in the

next director: the training,

the educational background

and the life experience. Now

we’ve challenged him and his

leadership team to boldly move

the Zoo into its next era of

connecting people with wildlife.

This theme of continuance and cycles

is very fitting as Chris begins his first

capital improvement project, the Circle

of Wildlife Carousel. The carousel’s

location on Savanna Ridge will transform

an underutilized area into a focal point

and help families create lasting memories

for generations to come.

There is much to be excited about

throughout Cleveland Metroparks, and

the carousel project is only the beginning.

Momentum is building across the entire

Park District as we move closer to our

centennial celebration in 2017 – with

plans to open a new watershed education

center in West Creek Reservation, and

create new opportunities for conservation,

education and recreation at Acacia

Reservation in Lyndhurst and Rivergate

along the Cuyahoga River. The 40 million

annual visitors we serve have entrusted us

to preserve and protect vital green spaces

and enhance their quality of life, and we

don’t take that responsibility lightly.

Our Zoo is a vital component of the

Emerald Necklace and as you read

through this annual report we hope you

see the pride we feel in overseeing the

legacy of this 131-year-old institution.

Brian M. Zimmerman

CEO, Cleveland Metroparks

Page 5: Cleveland Metroparks Zoo Annual Report 2012

A Year of FirstsCleveland Metroparks Zoo acquired four exceptional, never-before exhibited species in 2012 including onagers, moon jellyfish, hellbenders and aye-aye, and one

species not exhib-ited in more than 50 years, the dingo.

Persian onagers, also known as Asiatic wild asses, arrived through a partner-ship with The Wilds, a conservation cen-ter in southern Ohio, and they now reside in Northern Trek.

The addition of an aye-aye was a significant contribu-

tion to the Zoo’s already impressive and diverse collection of primates. Aye-ayes have a unique appearance (i.e. large eyes, large ears and long fingers) adapted to aid them in hunting insects.

Two dingo puppies born at the Fort Wayne Children’s Zoo were given a new home in the Zoo’s Australian Adventure, marking the return of a species not seen in Cleveland since the early 1950s.

>>>ConstruCtion & MaintenanCe

• RenovatedthemainparlorinsidetheElephantCare&VisitorCenter,includinganewhangingfeeder,newheatersandanimprovedsealaroundthedoor.

• TemporarysafetyadjustmentsweremadetotheAfricaBarntofacilitateaspecialpromotioncalledHippoHolidays.Ondesignatedweekends,guestswereabletoenterthebarntoseetheZoo’soff-exhibithippo,Blackie.

• Upgradedtheonagerbarnandyard.

• Paintedthesealandsealionexhibitandrepairedmanyofthepumpsandvalvesinthepool.Replacedtheroofoftheholdingbuilding.

• ResealedWolfLodgeroof.

• Renovatedexhibitsforstonefishandaye-ayeinthePrimate,Cat&Aquaticsbuilding.

Strategic Focus Area I ANIMAL CARE & EXHIBITION

2

The Zoo will exceed industry standards and guidelines for species in its care, and adopt a program of continual improvement. The Zoo will strive to be recognized as a leader in creating high quality, innovative animal exhibits.

Aye-aye

Dingoes

Persian onager

Moon jellyfish

Page 6: Cleveland Metroparks Zoo Annual Report 2012

3

2012 Animal Inventory Comparison 2009 2010 2011 2012

Terrestrial Invertebrates Species 14 13 16 14 Specimens 49 39 39 29 Colonies 9 9 3 4

Aquatic Invertebrates Species 42 27 29 31 Specimens 98 40 62 107 Colonies 36 24 21 20

Aquatic Vertebrates Species 136 147 151 159 Specimens 1,116 1,141 1,328 1,343 Colonies 4 4 3 3

Amphibians Species 20 21 19 18 Specimens 141 83 66 56 Groups 3 7 8 8

Reptiles Species 56 52 56 55 Specimens 156 154 171 129 1 0 0 0

Birds Species 65 69 75 73 Specimens 269 291 280 256 Groups 1 2 3 3

Mammals Species 106 111 110 112 Specimens 372 389 384 361 1 1 1 1

Total 2009 2010 2011 2012 Species 439 440 456 462 Specimens 2,201 2,137 2,330 2,281 Colonies 55 47 39 39

ANIMAL CARE & EXHIBITION

Delicate ProceduresDuring the winter/spring of 2011, Zoo animal care staff determined that two sea lions and one harbor seal would need cataract surgery in the near future. Pinnipeds (seals and sea lions) are prone to a variety of ocular problems – most notably cataract formation.

Over the next several months, the animals were trained to breathe into an anesthetic mask and accept injections and eye medication. They received pre- surgical screenings including a thorough cardiac evaluation. In April 2012, a team of pinniped experts came to Cleveland to perform these specialized eye surgeries. The operations were a success and, after an extended post-operative stay in the hospital to monitor their recovery, the animals were returned to their exhibit.

Assimilating the PrideAfter the death of 14-year-old female lion Chloe, the Zoo did not want to leave her exhibit mate, Moufasa, alone for long. Zoo officials soon learned of a private exotic animal sanctuary in Ohio that was closing due to financial reasons. Among the animals that needed homes were two adult female lions. The Zoo sent a team to assess their health and brought them back to Cleveland. After a slow and steady introduction, the three lions now reside in their habitat together.

Herd DynamicsJo was one of the most beloved elephants at the Zoo. The elephant keepers were greatly affected by her passing, but were able to take solace in the fact that she spent her twilight years in African Elephant Crossing, the Zoo’s state-of-the-art facil-ity. The Zoo looks forward to an exciting future for its elephant program.

Dr. Carmen Colitz, of Aquatic Animal Eye Care in Florida, prepares to operate on Mikey, one of the Zoo’s California sea lions.

Serena, one of the Zoo’s new female adult lions

Page 7: Cleveland Metroparks Zoo Annual Report 2012

2012 Year in Review 1-Jan-12 1-Jan-12 Births Acquisitions Total Deaths Dispositions 31-Dec-12 31-Dec-12 Species Specimens 2012 2012 2012 2012 Specimens Species

Terrestrial Invertebrates 16 39 0 20 158 1 29 14 ColonyCount 3 4

Aquatic Invertebrates 29 62 6 66 29 0 107 31 ColonyCount 21 20

Aquatic Vertebrates 151 1,328 13 631 624 2 1,343 159 ColonyCount 3 3

Amphibians 19 66 0 96 4 6 56 18 ColonyCount 8 3,728 14 98 3,727 8

Reptiles 56 171 15 3 26 34 129 55 ColonyCount 0 0

Birds 75 280 20 72 40 24 256 73 ColonyCount 3 19 9 31 3

Mammals 110 384 46 91 172 26 361 112 ColonyCount 1 65 22 1

2012 Total 456 2,330 100 979 1,053 93 2,281 462 ColonyCount 39 39

ANIMAL CARE & EXHIBITION

4

Generational MilestoneThe Zoo’s eastern black rhino breeding program celebrated a true milestone in 2012 – a second-generation birth. In 1997, the Zoo imported Inge, a female rhino from South Africa. In her 15 years at the Zoo, she gave birth to, and successfully raised, four daugh-ters. In July, Kibibbi, one of her daughters, gave birth to her first calf, a male. The strong mothering skills demonstrated by Kibibbi were the assurance the Zoo was looking for that its husbandry of these animals optimizes success rates of calf survival.

A New HomeThe stonefish has the exceptional ability to resemble a rock or lump of coral. Its masterful camouflage skills were not being showcased in its old exhibit and the aquatics keepers felt a new, larger tank would really help communicate the uniqueness of this species. One of the Zoo’s staff carpenters crafted a new exhibit for the stonefish that allows it to show off its naturalistic behavior and blend in with its environment.

Eastern black rhino Juba is the first second-generation rhino calf at the Zoo.

Stonefish

Page 8: Cleveland Metroparks Zoo Annual Report 2012

5

WILDLIFE CONSERVATIONThe Zoo will capitalize on the unique role of zoos in saving critically endangered species through ex situ (in zoo) conservation efforts. The Zoo will build on in situ (in the wild) partnerships and forge strong links between our work in the Zoo and our programs around the world.

Strategic Focus Area II

Cleveland Metroparks Zoo – Improving the Future for Wildlife Worldwide

Cleveland Metroparks Zoo and the Cleveland Zoological Society directly support wildlife conservation in the field through competitive grant programs. These programs support conserva-tion, field research and educational or cultural initiatives in Africa and Asia that protect and conserve wildlife and habitats, positively impact local people and create opportunities for capacity building. Projects supported in 2012 included:

• Biomonitoring and capacity building in the Bateke Plateaux – Gabon

• Minimizing human- wildlife conflict in Kibale National Park – Uganda

• Protecting black rhinos from poaching threats – Zimbabwe

• Addressing human-lion/cheetah con-flict through education – Zimbabwe

• Conservation status of the fishing cat – Bangladesh

• Saving orangutans by safeguarding their habitat – Indonesia

• Community-based gharial conserva-tion initiative – Nepal

• Addressing the trade in slow lorises and other primates – Java

• Protecting the endemic Philippine tarsier and its habitat – Philippines

• Variability and genetic population structure of the coati – Mexico

• The prevalence of arenavirus and hantavirus in small mammals – Mexico

• Population assessment of jaguars through noninvasive analyses – Belize

• Evaluation of functional landscape connectivity for four focal bird species – Colombia

• Estimating abundance of critically endangered Darwin’s fox – Chile

• Ecology and conservation of the hoary-fox – Brazil

The Scott Neotropical Fund provides financial support for the work of conservation scientists and students living and working in Latin America. Projects supported in 2012 included:

• Conservation status of Montevideo red belly toad populations – Uruguay

• Habitat and forest fragment connectivity of the San Martin titi monkey – Peru

• Population study of endangered Antillean manatees – Mexico

• Conservation status and distribution of the maned wolf – Paraguay

• Conservation of amphibians and reptiles in the Lacandona rainforest – Mexico

The Human-Wildlife Conflict Collaboration was a grateful recipient of support from the Zoo and the Zoo Society.

Page 9: Cleveland Metroparks Zoo Annual Report 2012

6

WILDLIFE CONSERVATION

In November, Dr. Kristen Lukas attended the second annual “Gorillas Across Africa” workshop at the Dian Fossey Gorilla Fund International’s Karisoke Research Center in Rwanda. The workshop provided a forum for 40 early career African scientists and conservationists to exchange information and best practices in the protection, study and conservation of wild gorillas.

It also provided an opportunity to strengthen the Zoo’s support of gorilla conservation, increase staff engagement with conservation partners and invest in emerging gorilla conservationists. The work-shop received significant funding from the Cleveland Zoological Society, the Zoo’s Quarters for Conservation program and the Leiden Conservation Fund.

Gorillas Across Africa Workshop in Rwanda

Dr. Kristen Lukas, the Zoo’s Curator of Conservation and Science, stands with some of the trackers and other participants of the Gorillas Across Africa workshop in Rwanda.

Asian small-clawed otter

The RainForest2 0 Y E A R S

The RainForest is home to more than 600 animals and 10,000 plants.

Page 10: Cleveland Metroparks Zoo Annual Report 2012

7

2012 Conservation ExpendituresIn2012,ClevelandMetroparksZooandCleve-landZoologicalSocietycontinuedtheircommit-menttoconservationbysupportingeffortsthatbenefitwildlifeandhabitatsaroundtheworld.WiththesupportofClevelandMetroparksandinpartnershipwiththeGreaterClevelandChapteroftheAmericanAssociationofZooKeepers,nearly$570,000wascontributedtomorethan65importantconservationprojectsandprogramsinAfrica,Asia,LatinAmericaandNorthAmerica.

Africa•ElephantConservation–Tanzania,Zambia,Botswana,Namibia•GorillaConservation–Congo,Nigeria,Dem-ocraticRepublicofCongo,CentralAfricanRepublic,Rwanda•RhinoConservation–Kenya,Botswana•CapacityBuilding&CommunityEducation–Uganda,Cameroon,Congo•CarnivoreConservation–Kenya,Tanzania,Zimbabwe•ApeTAGConservationInitiative•MadagascarFaunaGroup•HumanWildlifeConflictCollaboration

Asia•AsianTurtleConservation–Vietnam,India•OrangutanConservation–Malaysia•GharialConservation–India•TreeKangarooConservationProject–PapuaNewGuinea•SnowLeopardConservation–Mongolia•EducationforNatureVietnam,WildlifeCrimeUnit–Vietnam•TigerConservation–Asia•ProsimianResearch&Conservation–Malaysia

Latin America•AmphibianConservation–Panama•AndeanBearConservation–Colombia,Ecuador,Bolivia,Peru•SeaTurtleConservation–Venezuela•ACEERRainforestEducation–Peru•AmazonAdopt-A-SchoolProgram–Peru•AmphibianArk

North America•WesternCuyahogaAudubonSociety–U.S.,Ohio•PolarBearsInternational–Canada•BatConservationInternational•ButterflyConservationInitiative–U.S.•EasternPlainsGarterSnakeProgram–U.S.,Ohio•FriendsofBigCreek–U.S.,Ohio•TurtleSurvivalCenter–U.S.,NorthCarolina

Sources of Conservation FundsCleveland Zoological Society ConservationFund $100,000ZooFuturesFund $50,000ScottNeotropicalFund $51,960RestrictedZooConservationFunds $167,269

Cleveland Metroparks RestrictedConservationFunds $53,987GiftShopConservationFund $28,500RAINConservationFund $4,400ZooStaff/ProgramSupport $94,836AmericanAssociationof ZooKeepers(AAZK) $16,271

Total $567,223

WILDLIFE CONSERVATION

Repopulating a SpeciesThe critically endangered Puerto Rican crested toad is the only toad species native to Puerto Rico. Its exceptionally low population numbers caused it to become the first amphibian Species Survival Plan participant within the Association of Zoos and Aquariums. The Zoo has been working with the toads’ breeding program since 1992, and in 2012, sent its largest clutch of tadpoles to date, approximately 4,500 of them, to Puerto Rico to be released into the wild.

Bat MonitoringCleveland Metroparks and Zoo biologists are monitoring regional bat populations. You may see a bat research vehicle driving slowly through the Park District’s reser-vations using a special “bat detector” to detect and record bat sounds. This equip-ment allows researchers to monitor bats without directly handling them.

Cleveland Metroparks bat monitoring project supports U.S. Fish and Wildlife Service (USFWS) national monitoring efforts, and will help document bat population trends and rare or endan-gered bats in the region. It will also help the USFWS protect bats being affected by white-nose syndrome, a disease that is decimating the bat population in the eastern U.S.

Quarters for ConservationGuests make a direct impact in the Zoo’s conservation efforts by deciding where a portion of its funds should go with “Quarters for Conservation.” For each admission sold, visitors receive a token repre-senting a Quarter for Conservation. Guests then use their token at a kiosk to “vote” for one of three projects. In 2012, these projects included black rhino conservation in Botswana, gorilla conservation in Republic of Congo and local conservation projects through Cleveland Metroparks.

The program raised $63,265 for these three projects – $17,714 (28 percent of votes) supported black rhino conservation, $22,333 (35 percent of votes) supported gorilla conservation, and $23,218 (37 percent of votes) supported regional conservation efforts.

Puerto Rican crested toad tadpoles

Page 11: Cleveland Metroparks Zoo Annual Report 2012

8

2012 Cleveland Metroparks Zoo Conservation Breeding and Management Programs

Sorted by Class IUCN SSP

AMPHIBIA Toad,PuertoRicanCrested CR X

CHONDRICHTHYES Stingray,BigtoothedRiver LC X

ACTINOPTERYGII Barb,Dennison’s ENCardinalfish,Banggai ENDamba,Pinstripe CRRainbowfish,Boesman’s EN

REPTILIA Gecko,Henkel’sLeaf-tailed VU XGharial CR Iguana,FijiIslandBanded EN XMonitor,GreenTree NotListed XPython,Woma ENSkink,Prehensile-tailed NotListed XTerrapin,Malaysian PaintedRiver CRTortoise,NorthernSpider CR XTurtle,Blanding’s ENTurtle,IndochineseBox CRTurtle,MalaysianGiantPond ENTurtle,McCord’sSnake-necked CR XTurtle,Spotted EN

AVES Aracari,Green LC XCockatoo,Palm LC XCondor,Andean NT XCrane,AfricanCrowned ENCrane,JapaneseRed-crowned EN XFlamingo,Chilean NT XFlamingo,Lesser NT XIbis,Scarlet LC XKookaburra LC XMynah,Bali CR XSpoonbill,Roseate LC XStork,Marabou LC XStork,White LC XTuraco,LadyRoss’ LC XVulture,Egyptian ENVulture,Hooded ENVulture,White-backedAfrican ENWeaver,White-headedBuffalo LC XWoodhoopoe,Green LC X

MAMMALIA Agouti,Red-rumped LC XAnteater,Giant VU XArmadillo,Southern Three-banded NT XBat,EgyptianFruit LC XBat,RodriguesFlyingFox CR XBat,Straw-coloredFruit NT XBear,Andean VU XBear,MalayanSun VU XBear,Polar VU XBear,Sloth VU XBettong CR XBontebok LC XCamel,Bactrian CR

Sorted by Class IUCN SSP

MAMMALIA (continued)Capybara LC XCat,Black-footed VU XCheetah VU XColobus,EasternBlack andWhite LC XDeer,WesternTufted NT XElephant,African VU XFossa VU XFox,Fennec LC XGazelle,SlenderHorned EN XGibbon,Mueller’s EN Giraffe,Masai LC XGorilla,WesternLowland CR XHippopotamus VU XKangaroo,Red LC XKangaroo,WesternGray LC XKlipspringer LC XKoala,Queensland LC XLangur,Francois’ EN XLemur,Mongoose VU XLemur,RedRuffed EN XLemur,Ring-tailed NT XLeopard,Persian EN Leopard,Snow EN XLion VU XLoris,PygmySlow VU XMandrill VU XMarmoset,White-fronted LC XMeerkat LC XMonkey,CommonSquirrel LC XMonkey,Goeldi’s VU XOcelot LC XOnager,Persian ENOrangutan,Bornean EN XOtter,AsianSmall-clawed VU XPanda,Red VU XPorcupine,Crested LC XPorcupine,NorthAmerican LC XPorcupine,Prehensile-tailed LC XRhinoceros,EasternBlack CR XSaki,White-faced LC XSeaLion,California LC XSeal,Harbor LC XSloth,Two-toed LC XSpiderMonkey,RobustBlack CR XSquirrel,Prevost’s LC XTamarin,GoldenLion EN XTamarin,Pied ENTiger,Amur EN XTreeKangaroo,Goodfellow’s ENTreeKangaroo,Matschie’s EN XTreeShrew,Northern LC XWallaby,Bennett’s LC XWallaby,Parma NT XWallaroo LC XWolf,MexicanGray CR XZebra,Grant’s LC X

TOTALSSpecies EN CR SSP 26 15 86

WILDLIFE CONSERVATION

The International Union for Conservation of Nature (IUCN) is the primary organization for quantifying conservation assessment efforts. The IUCN classifies the conservation status of many species using the following scale: Least Concern (LC) Near Threatened (NT) Vulnerable (VU) Endangered (EN) Critically Endangered (CR) Extinct in the Wild (EW)

Training the Next Generation of Zoo ProfessionalsCleveland Metroparks Zoo serves as a major academic resource, partnering with local and regional universities including Case Western Reserve University, Cuyahoga Community College, John Carroll University, Malone University, Miami University and The Ohio State University to offer formal training opportunities. The Zoo trained four master’s students and four doctoral students in biology, 48 master’s students in advanced inquiry, nine veterinary students and one post-doctoral fellow in 2012. In addition, training opportuni-ties were offered to 49 undergraduate students through various programs, including a keeper internship. These collaborations permit students to obtain advanced training in institutes of higher education while developing hands-on training in clinical and conservation medicine, conservation education, animal husbandry and research.

Page 12: Cleveland Metroparks Zoo Annual Report 2012

The Zoo will be a model in sustainability by developing and implementing Zoo-wide green practices and promoting sustainability throughout Northeast Ohio.

9

SuSTAINABILITYStrategic Focus Area III

Big Creek Water Quality ImprovementOne of the main sources of water pollu-tion in urban areas is runoff from paved surfaces such as roads and parking lots. One inch of rain falling on a one-acre parking lot can produce 3,450 cubic feet of runoff.

The Zoo and Cleveland Metroparks now help stop runoff from the 11 acre parking lot behind The RainForest from entering

Big Creek, a tributary of the Cuyahoga River that eventually flows to Lake Erie.

A Surface Water Improvement Fund grant of $180,000 from the Ohio EPA led to the creation of a water flow system for the parking lot that diverts, retains

and filters runoff from the lot before it enters Big Creek. The new system uses a retention pond and several filters to treat almost 100 percent of the lot’s runoff, keeping harmful contaminants such as road salt, oil and litter out of our area’s local watershed.

Big Creek flows through the Zoo and eventually feeds into the Cuyahoga River.

Once a year volunteers gather at the Zoo for the Big Creek Cleanup.

The RainForest2 0 Y E A R S

The Zoo’s newest exhibit, African Elephant Crossing, wasn’t the first capital improvement project to use the framework of an existing structure as the foundation to build something new. The RainForest was built on the shell of a former manufacturing facility that was home to the Fanner Company.

Page 13: Cleveland Metroparks Zoo Annual Report 2012

10

•Repairedandreducedwaterconsumptioninseverallife-supportpools.

•RainForesthotwatertankchangedovertoheatexchangertosavemoneybyreducingcostsassociatedwithfrequentwaterheating.

•PlantedtreesinsidecamelrideringinAustralianAdventure.

SUSTAINABILITY

Multiple Energy Efficiency Technologies As part of its ongoing sustainability initiative, the Zoo increased energy conservation by installing efficient components and upgrading current technology at multiple locations throughout the park. The Zoo’s Resource Management Committee worked with the Efficiency Smart program to identify opportunities for additional savings by upgrading exist-ing lighting to more energy-efficient options and replacing pool pumps, air compressors, hot water booster pumps and air conditioning rooftop units with more energy-efficient equipment.

The project resulted in a combined annual kWh savings of 185,132, a cost savings of $15,809, for a lifetime esti-mate of $146,437, and an annual carbon dioxide reduction of 259,770 pounds.

RainForest RepairsThe RainForest aviary life-support system upgrade was completed in November. Zoo staff removed the standard efficiency 5HP pump and replaced it with a high efficiency 2HP pump, which will lead to considerable energy savings. Zoo technicians also installed a smaller filter which takes the backwash wastewater from 1,500 gallons to about 500 gallons per event.

The rainstorm exhibit was repaired in an effort to modernize some of the aging equipment. An old sand filter and outdated system were replaced with new modern filtration methods. The addition of biological filters will allow for expansion in the collection of fish that are housed in the exhibit.

2012 Recycling Initiatives 2011 2012

Batteries 37vehicle 29vehicle

Cardboard 43.53tons 36.20tons

Cellphones 367 1,204

Computerequipment 3.15tons 1.36tons

Fluorescent/otherbulbs 3,150 2,630

Glass 7.28tons 8.87tons

Inkjet/tonercartridges 1,937 1,631

Metals: Aluminum 3.65tons 2.47tons Copper,iron/steel,etc. 14.07tons 12.87tons

Woodenpallets 541 297

Paper 47.42tons 37.80tons

Phonebooks 7.14tons 4.00tons

Tires 185 149

Vehiclefluids 519gallons 785gallons

Athleticshoes 636pairs 81pairs

Recycling receipts $10,801 $12,800

>>>ConstruCtion & MaintenanCe

Page 14: Cleveland Metroparks Zoo Annual Report 2012

The Zoo will be the foremost provider of lifelong learning experiences in Northeast Ohio, a trusted voice for wildlife conservation and an inspiration for conservation action.

11

CONSERVATION EDuCATIONStrategic Focus Area IV

Volunteers Help Zoo Fulfill its MissionIt appears there is nothing the Volunteer staff would not do to help further the mission and success of Cleveland Metroparks Zoo.

While contributing a total of 50,021 hours in 2012, Volunteers worked dozens of hot and steamy summer days and plenty of frigid winter ones, too. They heeded the Zoo’s conservation call while getting elbow-deep into trash bins to sort bottles, cans and other items during Twilight at the Zoo, decorated cookies and pine cones for December Days, and hosted fans of Blackie during a special visitation event called Hippo Holidays.

2012 Exceptional Service30 Years of ServiceJoannRomick

20 Years of ServiceJackAbbottMarianBarnesBethDeGirolamoNeilHellerSusanKingMarilynReznik

15 Years of ServiceMikeClarkSusanClarkHelenHeuserTerriPeterson

10 Years of ServiceAlexAhmedEuniceBardounRoseBeckerBillBergerSueBergerTinaGeffertTomGulickDonaHaschakDebbieHopp

BarbaraKingDominicLibertineMariaMcKayMaryAnnMcNamaraRonOkickiIngridRinkerDorothyStorts

5 Years of ServiceHelenAllisonMaryBabbitsGeorgeBuchholzRandyCliffordJoanCramerLorinDeCampJoanneGorgesTerryGorgesBruceGorrellSherryGorrellJayneKuhnenElizabethMullalyFreddieShimaSarahStroemplDonnaSwanAnthonyTiloccoMaryVantzPaulVidal

Cumulative Hours2,500CindyAllenDarleneCowlesSandraEmeryHollyKoppelbergerMari-JoanMcGovern

1,000HelenAllisonMaryBabbitsLenoreBenzonJudyCantwellRandyCliffordLuanneGalloTomGaumerJoanneGorgesTerryGorgesWandaKonjatiKarinKrugmanTheresaOrmandySandyPrinceElaineRossDianeWalcottTomWebster

500LouisDeSantisCarolKonturLollyMondakDollyRegoCindyRuhrkrautAnnSnyderMalloryStokleyBillWood

2012 Hours500+ HoursJimBoguckiSandraEmeryIngridRinkerAnnSnyder

200+ Hours JanetAaronHelenAllisonJimAndersonLindaAshleyJackieAshmunMaryBabbitsMaryBartosFrankBolgerGeorgeBuchholz

DaneCarneyDottieCarneyLindaClawsonSusanClayRandyCliffordMerriannCookEllenJuneCowherLouisDeSantisPeggyDrewBettyDungerSandyEmeryJudyFoxTomGaumerTinaGeffertSandyGleasonPamGlovitchJoanneGorgesTerryGorgesTomGulickEveHigginsJoanneHigginsAnnHollandDarrellHollandKathleenKijekLynnKindelBarbaraKingCarolKontur

NancyKovermanKarinKrugmanSandyKueblerDonLabuskyFrancineLamermierElaineLeicklyPaulaLongshoreBettyMahjoubJanetMallulaClintonManyRosieMateoskyMari-JoanMcGovernMariaMcKayMaryAnnMcNamaraSharonMulliganJaneyOperKathyPillattDollyRegoBobReindleJoanRogElaineRossFreddieShimaShawnaSkinnerMarilynStantonEvieSteinmetzDorothyStortsSarahStroempl

Docent Michelle Orenick paints a young visitor’s face during a special event.

Page 15: Cleveland Metroparks Zoo Annual Report 2012

12

CONSERVATION EDUCATION

DonnaSwanKarenTaborSueVanStraatenMaryVantzDianeWalcottPaulWebsterTomWebsterJodyWilsonBillWood

150+ HoursRachelAbernethyCindyAllenEuniceBardounSueBergerJoanBraunJaniceCudneyJeanetteDavisRichardFoxLuanneGalloPaulGiroskiNoreenJanickiSuanneKochillaLarryKovermanRitaLabuskyLesleyLakeDanMcGovernWendyMedlaJuddithO’DonnellDickPayneJackiePerchinskeNealRaberLindaSabovikSueSageDoreenSkingerJohnSwaneySusanSwopeKarynWaltersBarbaraWeissGailZehnder

Completed Docent Hours in 2012JackAbbottMarianBarnesCharlesBenzonLenoreBenzonBillBergerCatherineBockGayleCardCecileColemanJoanCramerLorinDeCampBethDeGirolamoShirleyDettmanEthelEvansJuanitaFlinnerJoyFredaEvelynGodwinKathleenGoodwin

LindaHarveyNeilHellerHelenHeuserLindaHogueCarolHughesMikeKellnerSusanKingJulieKodishConnieKoehnCathyKorponicAnnKreppsJayneKuhnenPatLeavittAmandaLisingJuliaMarshallMarionMarshallSueMonksVickiMooreKarenNiziolekLindaOkickiRonOkickiLindaOpaluchDickPayneTerriPetersonJoanPorterPaulPrasseSandyPrinceMarilynReznikJoannRomickRobynSmithMargaretWadsworthKayWallisDavidWardJanWolf

Completed Service Hours in 2012DonAbramsAlexAhmedBillAndersonDorisAzzarelloGloriaBaderyLindayBaileyDoloresBarcikBetsyBarkerRoseBeckerMargaretBejblGailBobishBarbaraBogerEricBonderDianeBruostaJudyBudoiRayBudoiBuddyByersRossCampbellJudyCantwellJanetCeledoniaDonnaChildsMikeClarkSusanClark

HattieClineJoyColemanCarolCookseyDarleneCowlesElaineCrislerAnneCrowleyCaitlinCulganCherylDanforthCarolDavisLeahDedrickHenryDellJoanDemkoLynnDiamond-BrazEmilyDickinsonFrankDirkMaryDirkAnneDlugoSarahDornbachGaryDunbarBeverlyEhrhardtMaryannFelgenhauerJerryFergusonPatFineganDonaldGastonHelenGastonPamelaGerhardtSharonGettigElizabethGillJanetGlaeserDarleneGlassBruceGorrellSherryGorrellTrudiGraffiusAlbaGrazianoLindaGreenJoanneGuraDonnaHachStephanieHainesPamHamiltonPattyHanleyDonaHaschakThomasHavranStephanieHillSusanHollandLynnHooseDebbieHoppMaryLouHowardMichelleHrubikPattyIseliSueJachnickNoreenJanickiDavidJohnsAlexisJohnstonJoyceKaufmannEmmaKernWandaKonjatiRuthKorenchanRosemaryKovacsJenniferKukisDominicLibertine

LauraLietzPatriciaLoobyMaryLouMaechnerGeorgeMassaLollyMondakGaryMulicaElizabethMullalyJackieNattElaineObalLindaOlenPaulaOrisekTheresaOrmandyRobertPampaniniJenniferPearceMorrisPengillyJoPokorskiAnnettePollarineJohnnieRatliffSylviaRevelsKarenRiegelDianeRinaldiDeborahRossChrisRuhrkrautCindyRuhrkrautCarolSairePeggySchafferAlainaSchraufnagelSandySchurdellSarahScottTheresaScottTiborSimonDanielStephensJenniferStephensKatrinkaStephensMalloryStokleyLindaStupicaConnieSzuhaySherryThalerLucyThompsonAnthonyTiloccoPaulVidalBillVorobejLaurieVorobejBrittanyWagnerLauraWalekCharlotteWallingtonDeloresWatsonArtWattsJoyceWebsterBevWeiglBobWiddowsDoloresWiemelsLauraWilliamsWandaYetterMaryZammikielNathanZatezaloReneeZatezalo

2012 Volunteers Docents 209

Servicevolunteers 366

Episodicvolunteers 117

Researchvolunteers 7

Teens 94

Total 793

2012 Volunteer Hours Posting 9,551

Library 1,257

Trams 451

Tours 272

Info.Booth 2,280

SpecialEvents 1,118

GetClose 1,547

AnimalCare 2,528

ResearchHours 1,034

Teens/ZooCrew 6,287

AustraliaService 2,753

Other 20,943

Total 50,021

The Zoo’s new Keeper for a Day program allows guests to get close to animals and see behind the scenes.

The RainForest2 0 Y E A R S

The RainForest researcher’s hut teaches messages of education, exploration and conservation.

Page 16: Cleveland Metroparks Zoo Annual Report 2012

13

CONSERVATION EDUCATION

Expanding EducationThe Zoo’s Conservation Education Divi-sion expanded its programming in 2012 to reach new audiences and further the Zoo’s mission of connecting people with wildlife. New and expanded programs included:

• Home-school programs enhance the home classroom by providing interac-tive science learning opportunities for students in kindergarten through eighth grade.

• For students wondering what it would be like to have a career with animals, Keeper for a Day is a one-of-a-kind experience where participants work alongside animal professionals in the Zoo’s Conservation Education Division.

• A new Winter Break Camp provided fun and educational options for parents looking to engage their children when school is not in session.

• State Certified Preschool Teacher Workshops show teachers how to use the Zoo’s animals and exhibits to weave science into their early childhood lessons through the use of scien-tific inquiry techniques.

• Rising Waters Adult Overnight camps give adults the chance to experience the Zoo as a unique overnight getaway.

• The Zoo’s Connections to Africa program is now written into the scope and sequence of the Cleveland Metro-politan School District. All fifth-grade students participate in an inquiry-based field experience focusing on the Zoo’s African Elephant Crossing.

• Zoo Crew teens started an inquiry project to identify levels of sunscreen contaminants in Lake Erie and the ecological consequences of such con-tamination. The more they learn, the more they continue to refine their meth-ods and search for additional answers.

A student operates a solar panel with help from Education Manager Chriss Kmiecik.

A Zoo Crew teen collects water samples for an ecology project.

Education Specialist

Angie Reynolds holds an

armadillo for a young guest

during a Get Close animal

encounter.

Page 17: Cleveland Metroparks Zoo Annual Report 2012

CONSERVATION EDUCATION

The RainForest2 0 Y E A R S

The RainForest’s 30-foot Kapok tree is more than 50 feet in circumference and houses a spiral staircase. 14

2012 Library Stats 2011 2012

Circulation 2,263 1,965

Informationrequests 581 484

Interlibraryloans 112 77

Collections

Books 6,264 6,324

Audiovisual 24,601 35,097

2012 Zoo Education Programs 2011 2012

Formal&informalprogramparticipants 109,579 102,859

Numberofvolunteers 582 789

Volunteerhoursdonated 51,582 49,692

Outreachprogramparticipants* 22,863 6,148

Zoobusriders 24,587 22,219

Middleschoolprogramparticipants 1,433 771

Highschoolprogramparticipants 132 725

Overnightprogramparticipants 2,960 2,830

Publicprogramencounters 97,032 95,916

Distancelearningprogramparticipants* 11,753 1,974

Teacherworkshopparticipants 734 692

ConnectionstoAfricaparticipants 6,137 5,686

*Programswereswitchedtofee-basedin2012,resultinginlowerattendancenumbers.

Page 18: Cleveland Metroparks Zoo Annual Report 2012

The Zoo will exceed guest expectations for service and amenities.

Connecting with GuestsThe focus of the Guest Services staff is one of the seven strategic focus areas in the Zoo’s Master Plan – exceed guest expectations for service and amenities.

The expectations for Zoo staff are clear right from the first point of contact: to provide service with a smile to each guest and immediately connect on a personal level. The Zoo does this by searching for the perfect staff candidates and by organizing daily team meetings that promote recognition and excitement.

15

Strategic Focus Area V

Hurricane SandyHurricane Sandy’s high-level winds blew into Cleveland on October 29. The Zoo prepared for potential storm damage by moving unsecured items to safer areas and clearing equipment out of the flood path of Big Creek. By the next morning, the storm had downed many trees and the creek was dangerously close to spilling over its banks. The Zoo made the difficult decision to stay closed for the day, which allowed the staff to focus on removing debris so the Zoo could return to normal operation the very next day.

GuEST EXPERIENCE

2012 Zoo Attendance

2012 1,170,443

2011 1,318,458

2010 1,176,919

2009 1,195,280

2008 1,208,379

2007 1,229,273

2006 1,203,403

2005 1,119,478

2004 1,273,519

2003 1,365,571

This year’s one millionth visitor was Tara L. of Parma Heights, Ohio and her three children, Patrick, Piper and Phineas.

Grizzly bear

Page 19: Cleveland Metroparks Zoo Annual Report 2012

16

Making Corporate ConnectionsThe Group Sales staff continues to promote weddings, picnics, walk-a-thons and other special events. In 2012, Group Sales focused on expanding corporate business meet-ings and events. The Group Sales and Aramark Catering teams enjoyed hosting holiday parties for the Cleveland Clinic Foundation and Progressive Insurance, each with more than 600 people in attendance. Twenty-nine other corporate clients took advantage of the Zoo’s facilities for team-building meetings.

Boo at the Zoo

>>>ConstruCtion & MaintenanCe

• Replaced wooden walkway to The RainForest with stamped concrete.

• Installed landscaping elements around entrance to Cleveland Metroparks administration building.

• Completely renovated viewing deck at rhino exhibit and installed new benches and lighting.

GUEST EXPERIENCE

Australia GateTwo of the Zoo’s staff welders fabricated a new entrance gate for the Ranch House in Australian Adventure. The original gate was a wooden structure that had deterio-rated over years of being exposed to the elements. The final product is a detailed, metal-carved entrance that has ornate doors that allow guests easier accessibility. The new gate is a wonderful artistic enhancement to the authentic Ranch House.

Horticulture Year in ReviewThe Zoo’s eight full-time horticulturists are always busy. There are plenty of projects to tend to across the Zoo’s 183 acres of trees, gardens and landscaping. In 2012, none were more exciting for the Horticulture staff, and possibly the animals, than planting the beginning of a browse garden. Browse is a generic term for any shoots, twigs, leafy branches or other plant material that herbivorous animals might eat. Animal keepers use browse, often trimmed from park trees and bushes, to supplement their animals’ more routine diets.

More than 62 trees and shrubs, including Forsythia, Salix, and Malus species, were planted in the Rhino parking lot for future animal enrichment and diet.

Overall, Zoo horticulturists planted 103 trees, 154 shrubs, 13,506 annuals, 181 perennials, 5,933 bulbs and 1,333 tropical plants throughout the park in 2012.

In July, the Horticulture staff celebrated the third blooming of the Zoo’s 18-year-old “corpse flower” that previously bloomed in 2007 and 2010. It grew as much as 3.75 inches in a 24-hour period and topped out at 54.5 inches tall. While in full bloom, the corpse flower (Amorphophallus titanium) emits a rotten meat-like odor.

The RainForest2 0 Y E A R S

The cascade inside The RainForest’s entrance spills 600 gallons of water a minute down a 25-foot fall before a pump recirculates it.

Page 20: Cleveland Metroparks Zoo Annual Report 2012

COMMuNITY LEADERSHIPThe Zoo will be a greater civic priority for Northeast Ohio and strengthen the Zoo’s leadership role as one of the top destinations in the area; as a regional economic development driver, and as the wildlife, conservation and sustainability expert.

17

Strategic Focus Area VI

2012 Presenting SponsorsEvent Sponsor

20th RainForest Anniversary Arhaus Furniture

African Elephant Crossing Fifth Third Bank

Boo at the Zoo Giant Eagle

Fairytales & Frogs Arhaus Furniture

Meet Your Best Friend at the Zoo PETCO

Noon Year’s Eve Dollar Bank

Photo Safari Discount Drug Mart, First Merit Foundation

Professor Wylde’s Animal Show Cleveland Hopkins International Airport Cleveland Public Power

Senior Safari Discount Drug Mart, Kaiser Permanente

SummerDayCamp ClevelandClinicChildren’sHospital

TeddyBearDay UHRainbowBabies&Children’sHospital

Working TogetherThe thriving public/private partnership between Cleveland Zoological Society and Cleveland Metroparks continued in 2012, focusing on several initiatives, including:

• Zoo Education & Workforce Development: raised funds for scholarships and to broaden access to the Zoo’s Conservation Education programming.

• The Zoo Society raised funds in support of a broad range of important animal care needs, including excellent veterinary care and equipment, healthy diet and exercise programs and innovative enrichment initiatives for behavioral and cognitive health.

• As the Zoo said a fond farewell to longtime Zoo Director Steve Taylor, the Zoo Society announced the Steve H. Taylor African Conservation Award, in honor of his two great professional passions: African animals and opportunities for zoo professionals to share knowledge.

• Working with zoo colleagues across the state, the Zoo and Zoo Society supported the passage of Ohio SB310, historic legislation limiting private ownership of dangerous exotic animals.

Cleveland Metroparks Zoo and the Zoological Society are proud to recognize their donors.

Individual Annual Support

$25,000+KarenandAlanWilber

$10,000+Mr.andMrs.MikeBelkinMs.LauraA.DavisMs.MargaretFulton-MuellerCreightonB.MurchandJaniceSmithMurchMr.andMrs.SteveSpilmanMr.MortonJ.WeisbergMr.andMrs.SethWhite

$5,000+TheRuthandElmerBabinFoundationMr.andMrs.KevinConnorsMr.andMrs.WilliamE.ConwayMichaelandGretchenFarrellMr.andMrs.RonaldM.HarringtonMr.andMrs.WalterE.KalbererMr.andMrs.ChrisKammMr.andMrs.ThomasLeidenMr.andMrs.AllenJ.MistysynMr.andMrs.WarrenL.MorrisMr.andMrs.RobertW.Osicka

Mr.andMrs.JonathanRatnerMs.SarahM.RayburnDr.JosephA.SopkoandDr.ElizabethMacIntyre

$2,500+Ms.RachelW.AbernethyMr.andMrs.GordonA.AnholdMr.andMrs.LaurenceBartellMs.VirginiaD.Benjaminand Mr.PhilipL.WoodcockMr.andMrs.JamesC.BolandMr.andMrs.SeanE.BoyleMr.andMrs.DonaldL.ButlerMr.andMrs.EdwardT.CampbellMr.andMrs.CharlesR.Emrick,Jr.Mr.andMrs.TheodoreEvans,Jr.Mr.andMrs.JamesP.Even,Jr.Mr.andMrs.GeneA.FaubelMr.andMrs.JamesL.FrancisMr.andMrs.JohnR.FraylickMr.LarryA.GogolickCarolandGrahamHallAlbertA.HanesandRobertE.HanesNicoleandStephenHilbertDr.andMrs.EdwardW.HillMr.andMrs.JeremyS.HiltonMr.andMrs.JamesW.JaroszewskiMr.andMrs.R.StephenKestnerMr.andMrs.JimKilmerMs.MarciD.LeonianKimandTomLittmanMr.andMrs.EdwardA.Lozick

Queensland koala with joey

Page 21: Cleveland Metroparks Zoo Annual Report 2012

COMMUNITY LEADERSHIP

18

Mr.andMrs.JosephJ.MahovlicMs.SteffanyMatticolaandMr.ChrisLarkinsMr.BobMerckleMr.andMrs.ChristopherNagelMs.MichelleM.OrenickMs.ShellyM.PeetandMr.RobertR.MartinkoDavidandMargo*PetlowanyMr.andMrs.AnthonyR.PetruzziMr.andMrs.AllynJ.PytelMr.andMrs.RobertJ.RogersMr.andMrs.MarkA.SmrekarMr.andMrs.JosephSuerthMr.andMrs.PaulA.Teel,Jr.Mr.andMrs.ThomasN.TyrrellMr.andMrs.ThomasV.VailMs.MargaretWalshMs.KirstenWestandMr.BrianBarthelmanRichardandMaryLynnWills

$1,000+Mr.WarrenE.AndersonMr.andMrs.MarkAngiocchiAnonymous(2)Mr.JamesA.Attwood,Jr.and Ms.LeslieK.WilliamsMs.PatriciaBarz,Esq.and Mr.HerbertP.Wiedemann,M.D.Ms.VanessaBehrendandMr.RobertEllisMr.CharlesE.Bergstresserand Mr.BrandonBergstresserMs.GinnyBertramMr.andMrs.JeffreyM.BiggarMr.andMrs.WilliamH.Bostelman,Jr.Mr.andMrs.ThomasF.BrennerMrs.MarilynK.BrownDr.JohnF.Burke,Jr.and TheHonorableNancyA.FuerstMr.WayneW.BushekMr.RossBushmanandMrs.MegganSherlockMr.andMrs.SantosCageaoMrs.MarilynCallalyMr.GeraldF.CannonandMr.FredBambergerMrs.SusanJ.CannonandMr.DavidCannonMr.andMrs.PeterA.CarfagnaDaneandDottieCarneyMr.andMrs.RichardChoderaMs.DorisClinton-Gobecand Mr.MatthewR.GobecMr.andMrs.MichaelA.CoganMs.NanCohenandMr.DanielAbramsMr.andMrs.DennisA.ConradMr.andMrs.RandolphE.CorbinMr.andMrs.ScottA.CovellMr.*andMrs.JamesE.CowherMrs.MargaretD.DaviesMr.andMrs.StevenJ.DemetriouDr.andMrs.WalterH.DimlingMrs.JohnD.DonaheyMr.MichaelV.DzurillaMr.andMrs.RobertA.Ellis

Mr.andMrs.DennisFarmerMr.andMrs.RobertU.FeinMr.andMrs.ThomasG.FowlerMr.andMrs.AllanFoxMr.andMrs.RichardJ.FoxMs.JoyM.FredaMr.andMrs.GregoryD.FriedmanMr.andMrs.DouglasFriedtMr.andMrs.RichardR.GascoigneMr.BruceE.Gaynorand Ms.PatriciaJO’DonnellMr.andMrs.PaulGrazulisMs.NancyHancockGriffithMr.andMrs.DavidGrubbMs.BarbaraA.HaffnerandMs.PaulaHaffnerMr.andMrs.EricS.HallMrs.NancyJ.HansenMr.andMrs.WilliamR.HarveyDr.PaulA.HechkoandDr.JenniferHechkoEveHigginsMr.andMrs.JustinR.HortonMr.andMrs.JamesHowardMr.andMrs.TomHuntMr.andMrs.BobbyInaKenandPattiJackoDanielandKimberlyJeziorMr.andMrs.RobertA.JonesMs.J.J.JursikMr.andMrs.AndrewKachmarikMr.andMrs.JosephKaltMr.andMrs.MelKaminsMs.JanetA.Kappus

Mrs.SandraKielyandMr.MartinKolbMs.KerryKipfstuhlMr.BillKirchnerandMr.MichaelKirchnerDanandCarolKlimasMs.JosephineJ.KobusandMr.JasonOglioDr.andMrs.DaveKoncalMr.EugeneKratusMr.andMrs.ScottE.KreidlerMr.andMrs.JohnLaneMr.andMrs.TomH.LangMr.andMrs.E.GaryLaughlinMs.ShirleyA.LavalliandMs.AnnPetersMr.andMrs.MatthewC.LitzlerMr.DavidC.Lubergerand Ms.RachelleWagnerJackieandChuckLurieMrs.CarlosA.MaldonadoDr.andMrs.RandallE.MarcusMr.RobertJ.Marokand Ms.BridgetAssingMarokBernadetteandDavidMastTheMaverFamilyJamesH.andKatheMayerMs.NancyW.McCannMr.ChrisMcDanielandMrs.RandeMcDanielMr.andMrs.AnthonyMessinaDonandSallyMessingerMr.DavidMiceliandMrs.KimberlyStecMr.andMrs.GeorgeD.MillerMs.VictoriaR.MooreheadMr.andMrs.GregP.MulachMs.SharonMulligan

The RainForest2 0 Y E A R S

The RainForest is a balmy 80°F year-round.

African elephants Willy and Shenga in African Elephant Crossing.

Page 22: Cleveland Metroparks Zoo Annual Report 2012

$1,000+ (continued)Mr.andMrs.PatrickS.MullinMr.andMrs.GreggG.MuresanMs.SusanB.MurphyRandyandChristineMyeroffMr.andMrs.RodneyL.NaroMr.RonaldNielsenand Ms.AdrienneClementsDr.andMrs.MichaelNovakMr.SteeleNowlinandMs.ChrisJayjackMrs.BarbaraB.O’Connorand Mr.KevinO’ConnorMr.andMrs.W.J.OllingerMr.andMrs.BrianM.O’NeillMr.RichardD.OrrDr.andMrs.CharlesO’ShaughnessyMr.EricR.PelanderandMs.EvalynGatesJennyandTonyPelcicJeffandDebraPerryMr.andMrs.HarlanR.PeterjohnMs.BarbaraD.PetersonMr.JamesA.PetzMs.CharlenePhelpsand Ms.NancyA.GorenshekMs.DarleenM.PriceandMr.JoeDragoMs.SandyJ.PrinceandMr.JimStanforthLindaJ.N.andVictorProsakPyshtFundMs.MarieA.QuintanaandMr.RobertB.SikoraMr.andMrs.PeteRebarMrs.MaryA.RedmonMr.andMrs.RobertS.ReitmanMr.KarlB.RessandMs.MaryKleinMr.andMrs.BillRiccioDr.andMrs.BradJ.RichmondMr.andMrs.JacobI.RosenbaumMr.andMrs.W.N.RossboroughMr.andMrs.DarylJ.RothenfeldMrs.andMr.AbigailRuhlmanMr.JohnE.RupertMr.LarryJ.SantonMr.andMrs.KimS.SchrockMr.andMrs.JohnD.SchubertMr.MarkSchwartzandDr.BettinaKatzMrs.CarolynP.SeelbachMr.andMrs.ThomasW.SeitzMs.RosemarySelepenaJodiShankweilerDr.MonaShayMrs.DonnaL.ShrakeandMs.BrittanyShrakeJackieandChuckSimonDr.andMrs.RobertL.SmithMs.AnnSnyder

COMMUNITY LEADERSHIP

Mr.andMrs.RobertE.SorokaMr.andMrs.EthanE.SpencerMs.BillieHowlandSteffeeMs.DianaP.StrongoskyMrs.BarbM.SuttonandMs.SarahYoungBudTalbottMr.andMrs.JohnTanisSteveandSarahTaylorMr.andMrs.CharlesW.ThomassonDr.andMrs.RichardW.ThompsonAugustL.andShirleyTischerMrs.JeanneD.TylerMr.andMrs.MichaelD.VaughnMr.andMrs.JasonB.VerderberMr.JohnA.VeverkaandMs.LisaLiebenMr.PaulVidalandMrs.CindyBodendorferTheVogrigFamilyRobertandDianeWalcottMr.andMrs.DanielR.WarrenMr.ThomasJ.WebsterMr.andMrs.AlfredE.WermanFranandDonWillisMr.andMrs.ArthurWohlfeiler,D.V.M.Ms.DoreenYashanandMs.DebBryanDr.DawnZachariasandMr.PaulZachariasMrs.BarbaraE.ZelleyBettyandDonZgoncMrs.MarthaZlotnikandMr.OscarBermanZooFriends-Anonymous

Organizational Annual Giving

$50,000+FifthThirdBank,NortheasternOhioSwagelokCo.$25,000+ TheBostonBeerCompanyClevelandSceneGiantEagle,Inc.TheDavidSteffeeChairofVeterinaryMedicine GiftFund

$10,000+AlerisInternational,Inc.ArhausFurnitureClevelandHopkinsInternationalAirportFirstMeritBank,N.A.HuntingtonNationalBankHylandSoftwareInc.KaiserPermanenteHealthPlanofOhioLubrizolCorporationMedicalMutualofOhio&MedicalMutual CharitableGiftFundTheMillerFamilyFoundationPrince&IzantCo.

$5,000+ARAMARKBaker&HostetlerLLPBeverageDistributors,Inc.CityofClevelandClevelandAirportMarriottCliffsNaturalResources,Inc.DollarBankDominionErnst&YoungLLPFindleyDavies,Inc.TheHarryK.andEmmaR.FoxCharitable FoundationTheHankinsFoundationTheJochum-MollFoundationJonesDayC.A.LitzlerCo.,Inc.MetroToyotaParkerHannifinFoundationJonathanandMegRatnerPhilanthropicFundRFCContracting,Inc.SazeracCompanyTheSherwin-WilliamsCompany

$2,500+AMCLOAmericanGreetingsCorporationAnonymousAppliedIndustrialTechnologies,Inc.AssuraMedAT&Tb.a.SweetieCandyCompanyInc.CharterOneCHASECLRdesign,Inc.Cohen&CompanyCOITCleaning&RestorationServicesFerroCorporationEdwardR.&JeanGeisStellFoundationMarcGlassmanInc.MattisY.&RuthGoldmanFamily PhilanthropicFundTheCarol&GrahamHallFamilyFoundationRobertE.HanesGiftFundKeyFoundationKPMGLLPTheLaubFoundationLincolnElectricCompanyTheEdwardA.&CatherineL.LozickFoundationNDCGeneral,LLCNordsonCorporationOmnia:ATelosCo.PNCPolyOneCorp.PricewaterhouseCoopersLLPKennethW.ScottFoundationTheSherwickFundSquireSanders(US)LLPStroudFamilyExemptTrustII

19

The RainForest2 0 Y E A R S

The RainForest cost $30 million to build and took eight years to plan.

Page 23: Cleveland Metroparks Zoo Annual Report 2012

20

Vita-MixVorys,Sater,SeymourandPeaseLLPTheS.K.WellmanFoundationJuliusZorn,Inc.

$1,000+ Anonymous(2)AT&TMatchingGiftTheBonneBellFamilyFoundationCenergyCiuni&PanichiClevelandWireCloth&ManufacturingCompanyDisneyWorldwideServicesDominionResourcesServices,Inc.FairmountMineralsLtd.FidelityCharitableGiftFundGouldInc.FoundationTheMaryA.andThomasF.Grasselli EndowmentFoundationWilliamE.HarrisFamilyFundGeorgeM.andPamelaS.HumphreyFundMr.andMrs.TomH.LangFundFredA.LennonCharitableTrustJackN.andLilyanMandelFoundationTheMcGinnessFoundationFranklinH.&NancyS.MooreFoundationNACCOIndustries,Inc.NewryCorporationPositivelyClevelandSpero-SmithInvestmentAdvisorsTheHelenF.&LouisStolierFamilyTrustTeamstersLocalUnionNo.507

Special Projects & Zoo Education and Workforce Development

$100,000+EatonCorporationTheMiltonandTamarMaltzFamilyFoundationMrs.MargaretScott

$75,000+PNC

$50,000+ TheDBJFoundationLubrizolCorporation$25,000+ LincolnElectricCompanyNordsonCorporation$10,000+ ABBCorporationAnonymousTheConwayFamilyFoundationDominionTheMaryA.andThomasF.Grasselli EndowmentFoundationMr.andMrs.MichaelJ.HorvitzParkerHannifinFoundationSt.LouisZoologicalParkThirdFederalSavings&Loan

COMMUNITY LEADERSHIP

$5,000+Ms.VirginiaD.Benjaminand Mr.PhilipL.WoodcockNanCohenandDanielD.Abrams PhilanthropicFundForestCityEnterprisesCharitableFoundationTheGeorgeGarretsonWadeCharitableTrustGreaterLosAngelesZooAssociationMr.andMrs.ThomasLeidenLeidenConservationFoundationMaloneUniversityMedicalMutualofOhioCharitableGiftFundMr.andMrs.WarrenL.MorrisMr.andMrs.JonathanRatnerTheSherwin-WilliamsCompanyTheDavidSteffeeChairofVeterinaryMedicine GiftFundRogerJ.andMadelineL.TraynorFamily FoundationZoologicalSocietyofSanDiego

$2,500+AAAEastCentralBerlinFamilyEducationalFoundationTheBurningRiverFoundationDallasZooMr.andMrs.JamesL.FrancisMohamedbinZayedSpeciesConservationFundOceanParkConservationFoundationPPGIndustriesFoundation

$1,000+CriticalEcosystemsPartnershipFundMr.andMrs.JohnR.FraylickMr.GeoffreyS.HallMr.andMrs.StephenC.MorrisNorthCarolinaZoologicalParkSanAntonioZoologicalSocietySchultz&WilliamsMr.andMrs.KennethE.TaylorKarenandAlanWilber

Adopt an Animal$10,000+KarenandAlanWilber

$1,000+Mrs.MarilynCallalyMs.LauraA.DavisMr.andMrs.JosephF.HabermannMr.WilliamW.HarkinsandMrs.LindaT.HarkinsMr.andMrs.RonKrisherMs.MarciD.LeonianMr.andMrs.JamesE.LoveMr.ChrisMcDanielandMrs.RandeMcDanielMr.MyronD.MoorheadMr.GaryM.NovotnyMs.MichelleM.OrenickMr.andMrs.WalterM.RosebroughMr.KevinD.TolejkoMrs.JeanneD.TylerMr.andMrs.AlfredE.WermanMs.KirstenWestandMr.BrianBarthelman

Matching Gift CompaniesAetnaFoundationAmericanInternationalGroupAmicaCompaniesFoundationAT&TMatchingGiftAutomaticDataProcessing,Inc.BankofAmericaBarnesGroupFoundation,Inc.BPCorporationNorthAmericaInc.CATechnologies,MatchingGiftsProgramCharlesSchwabFoundationCIGNAMatchingGiftsProgramDominionDominionResourcesServices,Inc.-MatchingGiftsEatonCorporationEmersonElectricCo.MatchingGiftProgramEnergizerFairmountMineralsLtd.FirstEnergyFoundationGEFoundationMatchingGiftsGlaxoSmithKlineFoundationBFGoodrichFoundationJohnHancockFinancialServices,Inc.IBMCorporationKeyCorpMatchingGiftsLubrizolCorporationMacy’sFoundationMoenIncorporatedNACCOIndustries,Inc.-MatchingGiftsNordsonCorporationNorthernTrustBankThePlymouthRockFoundationPNCPPGIndustriesFoundationProgressiveCo.ThePrudentialFoundationRockwellInternationalCorporationRunzheimerFoundation,Inc.TheSherwin-WilliamsCompanyTheStockerFoundationUnitedTechnologies

In Kind DonorsAMP150Restaurant&BarClevelandCupcakeCompanyClevelandMagazineCleveland.comCreeksideRestaurant&BarDuetCateringDukePrintingFahrenheitFleming’sPrimeSteakhouseFrancineLamermierGreatLakesBrewingCompanyHonestHouseofBluesMcHale&KoepkeCommunicationsPaladarLatinKitchen&RumBarRapidMailingServicesSaksFifthAvenueShurTechBrands,LLCTreeHouseGalleryWattPrinters

Page 24: Cleveland Metroparks Zoo Annual Report 2012

The RainForest2 0 Y E A R S

The RainForest has been the site of many weddings and special events over the years, but the very first wedding reception held inside was for none other than Zoo Director Steve Taylor and his wife Sarah in May 1993.21

In Kind Donors (continued)WDOK/WRMRWholeFoodsMarketCedarCenterWKRKWNCXWQAL

Media PartnersCBSRadioClearChannelBroadcastingThePlainDealerRadioDisneySternAdvertisingWBNXWCLVWEWSWFHMWJWWKYCWNWVWOIO/WUAB

Honor and MemorialIn Honor OfRachelAbernethyCatherineBockMattisandRuthGoldmanMattandFionaGreenCarolHallReesHeigleDanielW.andJoanR.HolmesJimandMaryLouHowardGraysonKellyPatandClaudetteKenneyDr.andMrs.RandyMarcusSylviaReitman

COMMUNITY LEADERSHIP

IngridRinkerDanRockerRitaTloczynskiMortWeisberg

In Memory OfRitaBoncelaJaneBrooksJames(Jim)E.CowherJuliaKunesMargaret“Peg”OstrachAliceE.PetrasRitaA.RuddIreneandEdwardSarianThomasShepardNellieStampSharonSullivanHelenWiresMichaelWozniak

ZooFuturesMs.MollieE.AlstottAnonymous(5)FrederickC.BadtTestamentaryTrustMr.andMrs.LaurenceBartellMr.andMrs.NoelBeckerMs.GinnyBertramMr.GaryD.Brengartner*EstateofHelenE.BrownMrs.HerschelCohen*EstateofPhyllisandPaulColarussoMr.andMrs.DouglasO.CooperMr.*andMs.JamesE.CowherMrs.FrederickC.Crawford*Mr.JohnD.DalyMrs.MargaretD.DaviesMr.andMrs.CharlesR.Emrick,Jr.EstateofRitaAnnaEntrupMr.andMrs.RonaldV.EstesStanleyandFlorence(Klier)Fassett MemorialFund

Ms.RuthFish*Mr.andMrs.ThomasG.FowlerMs.AgnesR.GasoEstateofRudolphGobMs.LuellaA.GoldenbogenMr.andMrs.MarkD.GrenigMs.CarolHallMs.PatriciaHeinkeMrs.RalphHollander*HazelP.HostetlerTrustMs.ElviraHovanMrs.BurtonJenneMrs.LaVedaKovar*Ms.JuliaKunes*Mr.EdwardJ.Lautner*BudLezius*Mr.RobertLoftus,Jr.andMrs.KathyJ.LoftusMrs.CharlesN.MandtDr.RandallE.MarcusMr.BobMerckleEstateofMarionL.ParmeleeMr.AlfredM.Rankin*AlmeraBiddulphReitzFoundationMr.andMrs.BillRiccioEstateofEleanorM.RieckMr.andMrs.CarlA.RispoliMr.andMrs.DarylJ.RothenfeldEstateofCharlotteRuthMr.LarryJ.SantonMs.EmilyA.SapacianuCharlesW.SaundersCharitableTrustVivianH.SchulzeTrustBrendaF.SchusterBethB.SersigMr.andMrs.GailSkinnerEstateofRobertandVirginiaSneadMissPatriciaA.Stealey*,J.D.EstateofTheodoreR.SteckMs.BillieHowlandSteffeeSteveandSarahTaylorMr.andMrs.AlexanderThiel*Mr.GeraldA.TuroczyMr.andMrs.ThomasN.TyrrellRobertandDarciUsherMrs.LeonardVonBenkenMr.*andMrs.RobertYorkWhiteMr.DonaldF.WoodcockMr.andMrs.DonaldZgonc

*Deceased

This list represents all gifts of $1,000+ cumulative giving between January 1, 2012 and December 31, 2012. The contributions supported a variety of Cleveland Zoological Society fundraising programs and special events. To provide updated information or to make a gift, please call (216) 661.6500 or e-mail [email protected].

Meerkat

Page 25: Cleveland Metroparks Zoo Annual Report 2012

22

Strategic Focus Area VII MANAGEMENT

The Zoo marked its 130th anniversary in 2012 with a number of significant achieve-ments, awards and personnel changes.

The Zoo’s African Elephant Crossing exhibit received two prestigious awards during the annual Association of Zoos & Aquariums (AZA) conference in Phoenix, Arizona. The AZA awarded African Elephant Crossing with the Top Honor in the Education Award category and a Significant Achievement Award in the Exhibit Design category.

The Education Award recognizes out-standing achievement in educational program design and the Exhibit Award honors excellence in live animal display, dedication to conservation issues and vivid simulation of natural habitat in construction.

African Elephant Crossing also garnered two awards from the Ohio Park and Recreation Association, including a first place facilities award and a second place award in the Urban Programs category for Conservation Education’s Connections to Africa program.

The Marketing & Public Relations Division coordinated the publication of an official Commemorative Guide with Beckon Books. The oversized, full-color book takes readers through a tour of the Zoo and showcases the state-of-the-art care the animals receive.

In addition to the well-publicized retire-ment of longtime Zoo Director Steve Taylor, several other dedicated staff members closed the book on their Zoo careers, including Associate Curator of Animals Ken Pekarek, General Mainte-nance Lead Mike Patera and Curator of Birds and Aquatics Stan Searles.

The Zoo welcomed a very accomplished new Horticulture Manager, Christopher Lowe, who came to Cleveland from the well-respected Franklin Park Conservatory and Botanical Garden in Columbus, and Cleveland Metroparks welcomed a new Chief Operating Officer, Joseph Roszak.

Under the leadership of new Executive Director Dr. Chris Kuhar, the Zoo is ready to enter the next chapter in its long and distin-guished history of connecting Greater Clevelanders with wildlife.

Connecting People with Wildlife for 130 Years

2012 Cleveland Metroparks Zoo staff

Executive Zoo Director Dr. Chris Kuhar

The Zoo will be a robust, fiscally sustainable organization modeling the best business practices with a culture of collaboration, partnership and continual professional development.

Page 26: Cleveland Metroparks Zoo Annual Report 2012

23

MANAGEMENT

ADMINISTRATION

Zoo DirectorSteveTaylor

Executive Secretary CatherineThoryk

CONSERVATION EDuCATION

Curator of EducationVictoriaSearles

Education ManagerChrissKmiecikChristineKorhnakJimNemet

Manager of Volunteer ServicesLynnCharles

Education Registra-tion SpecialistStarrKelley

Registration AssistantJeanieBrown(PT)LindaQuast

Education Specialist I KathrynCorrAdrianaDeLosSantosChadFiferThereseJoyceStaceyPanteck(PT)CharlottePetrie(PT)AngieReynoldsStephenSchultz(PT)CathleenSmithD’EdraThompson

Education Assistant (PT)LauraBoswellMaryLiptakNicoleMcClellanMichaelMilanichMaryPeltonKristineRinasDanetteRushboldtJenniferSenolJenniferSmithLeilaSnodgrassMelissaTiloccoMarjorieUlyanCarolWardAmandaWhitenerValerieYarmesch

Metroparks Zoo Full & Part-Time Employees

(As of December 31, 2012)

New Employees

Animal Keeper/Show AssistantKathrynDagostino

Zoo Interpreter (PT)RebeccaBoggs

Media Coordinator (PT)NicolasKiehl

Educational Media AssistantLukeWeiss

Bus Driver (PT)DeniceJohnsonThomasMayneEdwardMcKenna

FACILITY OPERATIONS

Superintendent ElizabethGeith

Systems & Records AdministratorAnnKaminsky

SecretaryLindaBaszak

Manager of Buildings & FacilitiesJackRingstmeier

Lead General MaintenanceMichaelPatera

General MaintenanceMichaelBonezziDominicBurtonJeffChenowethPaulDzurikDavidKowallJeanLangGaryMolleMichaelO’BrienWilliamOchmanskiGeorgeSkarlChuckWadeDonaldWilson

Lead HVAC EngineerGordonCerney

HVAC EngineerRobertAndrassyJohnCoulterRobertKrasRyanLeasureThomasSpiewacki

Interactives/ Electronics TechnicianPaulValley

Life Support Systems TechnicianMichaelBurcewicz

Lead MechanicStevenKrauth

MechanicBradfordFairchildTimothySzarafinski

Manager of HorticultureChristopherLowe

Lead HorticulturistJeffreyDeluca

HorticulturistPebblesBushRobertClarkinEricHimmelmanDanaLamphierKevinMackinTeresaO’KellyTimothyPeters

Manager of Grounds & Services – DaysPatriciaCayton

Recycling & Compost CoordinatorNancyHughes

Lead Service Maintenance – DaysRonaldBittnerRobertPuntel

Service Maintenance IIWilliamBeckrestFrankCostanzoLawrenceGreeneMaryAnnHortonAudreyLewisKathyMonrealRussellVerlindenVirginiaViscomiRoccoYasconeMichaelYznaga

Truck DriverKelvinMack

Service Maintenance (PT)PatriciaBromTimothyCarlson

Manager of Grounds & Services – NightsRobertPorvasnik

Lead Service Maintenance – NightsBrianWood

Service Maintenance IOscarAllenJackieFreemanMichaelFronckowiakDeborahGambleDarrylGrahamDerrickJonesElizabethSolteszDemetriusWinters

GuEST SERVICES

Manager of Guest ServicesEdithRicchiuto

Admissions ManagerTheresaMoore

Lead Cashier (PT)BethMcDade

Admissions Assistant (PT)IrmaAlvarezSulmaEspendezJaniceFranczek

Group Sales ManagerStacyDeChant

Group Sales RepresentativeAnneMadiganEvanZuzik(PT)

Guest Services Operations ManagerWeldonMaples

Assistant Operations SpecialistAlbertMartin(PT)

Lead Guest Services Associate (PT)EthanRivera

Guest Services Associate (PT)JoyceOhlrichGloriaRomanTheresaTompkins

Guest Services Secretary (PT)JaniceScigliano

Rides/Transportation Lead (PT)ThomasLivingstone

Rides/Transportation Driver (PT)WilliamIngramJohnOrzel

Rebecca Boggs, Zoo Interpreter

Timothy Carlson, Service Maintenance

Janice Franczek, Admissions Assistant

Charlotte Petrie, Education Specialist I

Nathaniel Schierman, Animal Keeper

Ryan Leasure, HVAC Engineer

Thomas Spiewacki, HVAC Engineer

Brian Wood, Lead Service Maintenance

Page 27: Cleveland Metroparks Zoo Annual Report 2012

24

MANAGEMENT

ZOO MARkETING & PuBLIC RELATIONS

Manager of Market-ing & Public RelationsSusanAllen

Marketing & Public Relations SpecialistLauraAndrewsJoanneClemensThomasRobatinJoeYachanin

ZOOLOGICAL PROGRAMS

Curator of AnimalsAndiKornakChristopherKuhar,Ph.D.

Associate Curator of AnimalsLynnKoscielnyChristopherPeterson,R.V.T.TadSchoffnerTravisVineyard

Lead Animal KeeperPamelaBowmanGeorgeBuehnerDebCopelandScottParishTerriRhynerAlisaSandorAndrewSmyserMitchZverina

Animal KeeperKristyBeckaElliottBurtonJosephCarrosciaJamesCasteelMarkChaseMariaClappLeroyDaughertyCurtisGindlespergerJulieGoodCalvinHarpeMickiHollan-MussRebeccaJohnsonSteveKinczel

AimeeKindryJuneMadamba,Jr.TiffanyMayoMeghanMcNamaraMaureenMeslovichKellyMorganRickMoxleyMichellePeckJeffPolcenAllysonPriceBrianPriceMarkRehlingJoeRopelewskiNateSchiermanKevinScottiMeghanSharpRoseSharpNatalieSiekShellyStecklowDawnStoneHeatherStrawnStefanieTitteringtonJeanetteTrusnikClaireWinklerDavidWinklerMaryYoderPattyYoungNicholasZarlingaMichaelZinter

Animal RegistrarPamelaKrentz

Associate RegistrarGloriaRivera

Associate Research CuratorMandiSchook,Ph.D.

Chief VeterinarianAlbertLewandowski,D.V.M.

Staff VeterinarianMichaelSelig,D.V.M.

Curator of Conserva-tion & ScienceKristenLukas,Ph.D.

Associate Conserva-tion Curator KimberlyGopp,M.S.

Endocrinology Lab ManagerLauraAmendolagine

Epidemiologist (PT)PatriciaDennis,D.V.M.,Ph.D.

Hospital/ Medical Records AdministratorLindaDeHoff,R.V.T.

Animal Health TechnicianSharonGehri,R.V.T.SheenaKoeth,R.V.T.

Animal Health Technician (PT)KevinRoxbury,R.V.T.

Business Specialist/AnalystJenniferJackson

Secretary (PT)RobinGere

CLEVELAND ZOOLOGICAL SOCIETY

Executive DirectorElizabethFowler

Director of DevelopmentFionaGreen

Director of Finance & OperationsMaryMcMillan

Coordinator of Devel-opment Research & StewardshipChristinaAldrich

Operations & Database CoordinatorNicholeCollins

Annual Fund ManagerKimConrad

Special Events ManagerRachaelFuller

Assistant to E. Fowler & Board LiaisonMaryAnnNofel

Membership CoordinatorJasonOrlando

Membership & Development SpecialistAmandaPerryMelissaPerry

Manager of Corporate & Foundation GivingBrendanReynolds

Marketing & New Media AssistantGinaStem

Web & Graphic Design ElizabethThibodeaux

Donor Relations OfficerKarenTigue

Membership ManagerLeeWeber

On-site Sales TeamPatFinneganLindaGreenCarmenRamos-Cain

Stacey Panteck, Education Specialist I

Christopher Lowe, Manager of Zoo Horticulture

Publications:Cassella,C.M.,Mills,A.,Lukas,K.E.Prevalenceofregurgitationandre-ingestioninorangutanshousedinNorthAmericanzoosandanexaminationoffactorsinfluencingitsoccurrenceinasinglegroupofBorneanorangutans.Zoo Biology.31(5):609-612.2012.

Fuller,G.,Kuhar,C.W.,Dennis,P.M.,Lukas,K.E.AsurveyofhusbandrypracticesforLorisidprimatesinNorthAmericanzoosandrelatedfacilities.Zoo Biology.32(1):88-100.2012.

Joyce,T.A.ForeseeingtheFuture.InterSection.1(6):4-5.2012.

Kornak,A.M.RoanAntelopeStudbook.SilverSpring,MD:AssociationofZoosandAquariums.2012.

Kuhar,C.W.,Bettinger,T.L.,Lehnhardt,K.,Cartwright,B.,Cress,D.EducationprogramevaluationatmultipleprimatesanctuariesinequatorialAfrica.International Journal of Primatology.33(1):208-217.2012.

Kuhar,C.W.,Fuller,G.A.,Dennis,P.M.Asurveyofdiabetesprevalenceinzoo-housedprimates.Zoo Biology.DOI:10.1002/zoo.21038.2012.

Less,E.H.,Kuhar,C.W.,Dennis,P.M.,Lukas,K.E.Assessinginactivityinzoogorillasusingkeeperratingsandbehaviordata.Applied Animal Behavior Science.137(1-2):74-79.2012.

Lukas,K.E.,Elsner,R.,Long,S.Populationanalysisandbreedingplanforwesternlowlandgorilla(Gorilla gorilla gorilla).SilverSpring,MD:AssociationofZoosandAquariums.77pp.2012.

Nielsen,B.D.,Vick,M.M.,Dennis,P.M.Apotentiallinkbetweeninsulinresistanceandironoverloaddisorderinbrowsingrhinocerosesinvestigatedthroughtheuseofanequinemodel.Journal of Zoo and Wildlife Medicine.43(3s):S61-S65.2012.

Searles,V.OPRA Connections Magazine.WinterEdition,2012.

Vick,M.M.,Bateman,H.L.,Lambo,C.E.,Swanson,W.H.Improvedcryopreservationofdomesticcatspermatozoainachemicallydefinedmedium.Theriogenology.78(9):2120-2128.2012.

Vick,M.M.,Wildt,D.E.,Turner,J.B.,Palme,R.,Wolfe,B.A.,Pukazhenthi,B.S.GlucocorticoidresponsetochangesinenclosuresizeandhumanproximityinthePersianonager(Equus hemionus onager). Stress.15(1):52-61.2012.

Presentations:Corr,K.MissionAccomplishedButNeverCompleted.ProjectDragonflyWorldCommunityConference.December,2012.Cincinnati,Ohio.

Corr,K.TeachingConservationThroughAction:Inquiry-BasedGraduateProgramming.NAAEEAnnualConference.October,2012.Oakland,California.

Barred owl

Page 28: Cleveland Metroparks Zoo Annual Report 2012

25

MANAGEMENT

Presentations (continued):Dennis,P.M.ConservationResearch.AZAAnnualConference.September,2012.Phoenix,Arizona.

FullerG.,Raghanti,M.A.,Vick,M.M.,Kuhar,C.W.,Dennis,P.M.,Lukas,K.E.APilotStudyoftheEffectsofLightExposureonSalivaryMelatonininthePotto(Perodicticus potto)andPygmyLoris(Nycticebus pygmaeus).InternationalPrimatologicalSociety.August,2012.Cancun,Mexico.

Kornak,A.M.,Murray,M.J.,Rowan,A.,Bolen,B.,Vacco,K.AfricanPaintedDogHusbandryWorkshop.AAZKNationalConference.September,2012.Syracuse,NewYork.

Less,E.H.HealthyDiets,HealthyWeights,HealthyGorillas.ClevelandMetroparksZoo.March,2012.Cleveland,Ohio.

Lewandowski,A.Ohio’sDangerousWildAnimalLegislation.OhioScientificEducationandResearchAssociation.March,2012.Columbus,Ohio.

Lowe,C.L.DeerControlEffortsatClevelandMetroparksZoo.AnnualMeetingoftheAssoci-ationofZoologicalHorticulture.October,2012.Disney’sAnimalKingdom,Kissimmee,Florida.

Lukas,K.E.TheABC’sofManagingMalesintheGorillaSSP:AdvancedPlanning,BehaviorManagement,andCooperation.InternationalGorillaWorkshop.June,2012.ApenheulPrimatePark,Netherlands.

Lukas,K.E.GorillasAcrossAmerica:How(andWhy)WeCooperatetoManageWesternLowlandGorillasinZoos.AnnualGorillasAcrossAfricaWorkshop.November,2012.KarisokeResearchCenter,Musanze,Rwanda.

Lukas,K.E.MorethanMeetstheEye:TheScienceBehindManagingaHealthyPopulationofGorillasWithinandBeyondtheBordersofClevelandMetroparksZoo.ClevelandClinicLernerResearchInstitute’sScienceCafé.September,2012.Cleveland,Ohio.

Searles,V.IsOurAudienceGettingtheMessage?ACaseStudy:AfricanElephantCrossing.AnnualRegionalParksConference.January,2012.Kirtland,Ohio.

Searles,V.WhyZoosandAquariumsMatter:WorkingwithCommunityPerceptionstoAchieveYourGoal.AZAAnnualConference.September,2012.Phoenix,Arizona.

Schafer,J.HowClevelandMetroparksZooCreatedanOnlineTeachingToolCalledaVirtualLearningEnvironment.AZAAnnualConference.September,2012.Phoenix,Arizona.

Schafer,J.HowEvaluationShapedtheDevelopmentofaWeb-basedVirtualLearningEnvironmentatClevelandMetroparksZoo.AZAAnnualConference.September,2012.Phoenix,Arizona.

Vick,M.NoninvasiveMonitoringofReproduc-tiveHormonesinFecalSamplesfromSloth(Melur-sus ursinus)andAndean(Tremarctos ornatus)Bears,PreliminaryFindings.InternationalSocietyofWildlifeEndocrinology.September,2012.Vienna,Austria.

Vick,M.SemenBankingandA.I.inEquushemionus:ToolsforSustainablePopulationManagement.InternationalWildEquidConference.September,2012.Vienna,Austria.

Young,P.Mayo,T.StartingOffontheRightPaw:TheImportanceofTrainingDuringQuarantineandCooperationAmongDifferentAnimalAreastoEnsureaSmoothTransitionfor3.1GrizzlyBearCubs.AAZKNationalConference.September,2012.Syracuse,NewYork.

Awards and Honors:AfricanElephantCrossing.AssociationofZoos&AquariumsExhibitAward–SignificantAchievement.

AfricanElephantCrossing.NationalAssociationofInterpretationMediaAward–SecondPlace–WaysideExhibit.

AfricanElephantCrossing.OhioParkandRecreationAssociation–2012OPRAAwardsofExcellence–FirstPlace–Facility:$2.5Million–Higher.

AfricanElephantCrossingEducationProgram.AssociationofZoos&AquariumsEducationAward–TopHonors.

ClevelandZoologicalSociety.PublicRelationsSocietyofAmerica.ZooEducationandWorkforceDevelopment.

ConnectionstoAfrica.NationalAssociationofInterpretationMediaAward–SecondPlace–CurriculumCategory.

ConnectionstoAfrica.OhioParkandRecreationAssociation–2012OPRAAwardsofExcellence–SecondPlace–UrbanPrograms.

DeLosSantos,Adriana.KaleidoscopeMagazine–40Under45Club.

Joyce,Terry.NationalAssociationofInterpre-tationMediaAward–OutstandingInterpreterAward2012fromZWPAandNAI.

ZooMarketing&PublicRelations.InternationalAssociationofAmusementParksandAttractions–BrassRingAwards–MarketingExcellence–PublicRelationsProgramming–Class2–ZoosandAquariums.

ZooMarketing&PublicRelations.OhioMuseumsAssociation–GoldAward–BudgetLevel6–AfricanElephantCrossingPressPack.

ZooMarketing&PublicRelations.OhioMuse-umsAssociation–HonorableMention–BudgetLevel6–AfricanElephantCrossingCampaign.

Professional Leadership:Allen,Susan.BoardMember,ShoesandClothesforKids;BoardMember,OldBrooklynCommu-nityDevelopmentCorporation;BoardMember,PreventBlindnessOhio.

Andrews,Laura.FacultyInstructor,Depart-mentofCommunicationsStudies,KentStateUniversity.

Bush,Pebbles.MasterCertifiedNurseryTechni-cian,OhioNurseryandLandscapeAssociation.

Clarkin,Robert.IPMCommitteeandConser-vationCommittee,AssociationofZoologicalHorticulture.

DeHoff,Linda.AdjunctFaculty,CuyahogaCom-munityCollegeVeterinaryTechnicianProgram;FiscalOfficer,MedinaTownship.

Fowler,Liz.BoardMember,ExecutiveCommit-teeMember,LANDStudio;CoreTeamMember,GreatLakesBiomimicryCollaborative.

Himmelman,Eric.CertifiedZooHorticulturist,AssociationofZoologicalHorticulture,Inc.

Joyce,Terry.Secretary-Treasurer,Zoos,WildlifeParks&AquariaSectionoftheNationalAssocia-tionforInterpretation.

Kaminsky,Ann.Membership/Administrator,Aquarium&ZooFacilitiesAssociation.

Krentz,Pam.President,ZoologicalRegistrarsAssociation.

Lamphier,Dana.CertifiedArborist,InternationalSocietyofArboriculture;CertifiedTreecareSafetyProfessional,TreeCareIndustryAssociation,Inc.

The RainForest2 0 Y E A R S

Every 12 minutes, sounds of thunder draw visitors to The RainForest’s Tropical Rainstorm, complete with lightning and rain.

African hedgehog

Page 29: Cleveland Metroparks Zoo Annual Report 2012

26

MANAGEMENT THE FuTuRELewandowski,Albert.DangerousWildAnimalAdvisoryBoard,StateofOhio;AssociateEditor,JournalofZooandWildlifeMedicine;AdjunctFaculty,CuyahogaCommunityCollegeVeteri-naryTechnologyProgram.

Lowe,Christopher.BoardofDirectors,AmericanCommunityGardeningAssociation;ProgramSelectionCommittee,AmericanPublicGardenAssociation.

Molle,Gary.Chair,HonorsandAwardsCommit-tee,Aquarium&ZooFacilitiesAssociation.

Patera,Mike.Treasurer,Aquarium&ZooFacilitiesAssociation.

O’Kelly,Teresa.ConservationCommittee,AssociationofZoologicalHorticulture.

Searles,Vicki.Cleveland’sNearWestSideCommunityCouncilEducationandLearningStrategyLeader;AdjunctInstructor,MiamiUniversityGraduateSchool.

Taylor,Steve.BoardMember,NationalElephantCenter;AZAWildlifeConservationandManagementCommitteeMember.

Scientific Leadership:Dennis,Pam.Chair,AZAAnimalHealthCommittee;ApeTAGVeterinaryAdvisor;GorillaSSPVeterinaryAdvisor.

Fifer,Chad.Advisor,RedPandaSSPEducation;Advisor,RedPandaSurvivalPlan.

Kmiecik,Chriss.AndeanCondorSSPSteeringCommittee;AndeanCondorSSPEducationLiaison.

Korhnak,Christine.AZAConservationEducationCommitteeMember.

Kornak,Andi.AfricanPaintedDogSSPCo-Coordinator;RoanAntelopeSSPCoordinatorandStudbookKeeper.

Kuhar,Christopher.Vice-Chair,AnimalWelfareCommittee;Vice-Chair,ProsimianTAG;Chair,PygmyLorisSSP;ZooBiologyEditorialBoard.

Lukas,Kristen.AZAApeTAGSteeringCommit-teeMember;Chair,GorillaSSP;AZAResearchandTechnologyCommitteeMember;AZAFieldConservationCommitteeMember.

Poynter,Brad.BatagurAffinisStudbookKeeper.

Schoffner,Tad.MongooseLemurStudbookKeeper.

Searles,Vicki.AZAConservationEducationCommitteeRegionalCommunicationLiaison;ChampionofResearchInitiative;BoardMember,ClevelandRegionalCouncilforScienceTeachers.

Stone,Dawn.Vice-Chair,Ring-TailedLemurSSP.

Vick,Mandi.EndocrineScientificAdvisoryGroupSteeringCommittee;AZAResearchandTechnologyCommitteeAdvisor.

Vineyard,Travis.SlothBearandAsiaticBlackBearStudbookKeeper.

If 2012 was a year of change, then 2013 will be a year of exciting progress. For the first time in more than two decades, we have a new Executive Director of the Zoo. This, and other fantastic additions to our already world-class staff, gives us the enthusiasm and skill sets to do amazing things, perhaps even change the world.

With a new master plan, we have set a bold course for the future. With a Circle of Wildlife Carousel already in the design phase, we will push forward on capital improvements that allow our guests to more fully enjoy their Zoo experi-ence, and allow our staff to continue our world-class animal care programs.

2013 will bring an increased emphasis on conserving wildlife and wild places. The Zoo’s Quar-ters for Conservation program has enabled us to put even greater funds toward conservation, both in Northeast Ohio and around the world. We will also protect our natural resources by becoming more sustainable. From zero-waste events to decreased energy usage, our focus is on protecting our precious resources.

All of this comes back to discovery. The Zoo’s award-winning education programs provide the framework for children and adults alike to learn as they explore and take action. That is our mission. We seek to provide experiences that inspire our guests to take personal responsibility for conserving the natural world.

In 2013 we begin to implement a master plan that will take us through 10 years and beyond. The plan moves us forward and helps us become an invaluable resource to our community while making the world a better place. Come join us on this adventure!

Page 30: Cleveland Metroparks Zoo Annual Report 2012

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FINANCIAL SuMMARY

Roseate spoonbill

Ring-tailed lemurs

The RainForest2 0 Y E A R S

Five animals from The RainForest’s opening day in 1992 still live in the exhibit: one prehensile-tailed skink, one scarlet macaw and three roseate spoonbills.

2012 Cleveland Metroparks Zoo 2011 2012

Revenues & SupportGateFees $4,310,673 $3,846,556MembershipTransfers 1,928,997 1,864,384Train 164,393 170,468Concessions 1,483,117 1,276,416Rentals 414,274 212,571Miscellaneous 498,450 681,655Subtotal–EarnedRevenue 8,799,904 8,052,050Subtotal–MetroparksOperatingSubsidy 10,397,463 10,278,016 Total Revenues & Support $19,197,367 $18,330,066

ExpendituresSalaries&Benefits $13,754,523 $13,548,603Utilities 2,363,193 2,078,606AnimalFeed&Supplies 781,802 841,238FleetMaintenance 284,579 251,866PropertyRepair&Maintenance 384,296 368,709EducationSupplies 207,639 183,147Marketing/Advertising 545,051 340,883MiscellaneousSupplies/Services 876,284 717,014 Total Operating Expenditures $19,197,367 $18,330,066

Metroparks Capital FundZooCapitalExpenditures $1,218,792 $814,706 Total Zoo Subsidy $11,613,656 $11,091,762

Restricted FundsTotalRevenue(PrimarilyZoologicalSociety) $1,661,953 $831,628OperatingExpenditures $506,050 $581,346CapitalExpenditures $1,199,502 $347,898

Total Restricted Expenditures $1,705,552 $929,244

2012 Cleveland Zoological Society 2011 2012

Revenues & SupportMembership $2,888,414 $2,698,327Contribution&Support 2,470,468 3,195,563ContributionstoCapitalCampaign* 1,701,135 –Investments/Trusts 129,733 836,100 Total Revenues & Support $7,189,750 $6,729,990

Expenses $2,568,349 $2,769,704DistributiontoMetroparks $3,722,158 $2,442,761

*Cash&pledges;notexpenditures

Page 31: Cleveland Metroparks Zoo Annual Report 2012

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ClevelandMetroparksZooisaccreditedbytheAssociationofZoos&Aquariums(AZA).InstitutionsthatearnAZAaccredi-tationachieverigorousstandardsforanimalcare,education,wildlifeconser-vationandscience.TheAZAisbuildingNorthAmerica’slargestwildlifeconserva-tionmovementbyengagingandinspiring143millionannualvisitorsandtheircommunitiestocareaboutandtakeactiontohelpprotectwildlife.

ClevelandMetroparksZooisownedandoperatedbyClevelandMetroparks,aseparatepoliticalsubdivisionoftheStateofOhio.

TheParkDistrictisgovernedbyClevelandMetroparksCommissioners,composedofthreecitizenswhoservethree-yeartermswithoutcompensation.

BoardmembersareappointedbytheseniorjudgeoftheProbateCourtofCuyahogaCounty.

TheClevelandZoologicalSocietyisanonprofitcorpora-tionestablishedtosupporttheZooanditsprograms.Itisatax-exemptorganizationunderSection501(c)(3)oftheInternalRevenueCode.

Editorial:SteveH.Taylor,SusanAllenandJoeYachanin

GraphicDesign:WendyArmon,McHale&KoepkeCommunications

Photography:ClevelandMetroparksZoo,ClevelandMetroparks,ClevelandZoologicalSocietyandPhotoSafariparticipants

EXECuTIVE LEADERSHIP

Executive Leadership

First row: Bruce G. Rinker, Debra K. Berry, Dan T. Moore Second row: Brian M. Zimmerman, The Honorable Judge Anthony J. Russo, David J. Kuntz

Board of Park CommissionersThe Honorable Judge Anthony J. Russo, Appointing Authority Board of Park Commissioners

Dan T. Moore, President

Debra K. Berry, Vice President

Bruce G. Rinker, Vice President

Cleveland Zoological Society Executive Committee 2012Robert S. Reitman, Chairman Emeritus

Robert J. Rogers, Chairman

Virginia D. Benjamin, President

Eric S. Hall, Treasurer

Justin R. Horton, Secretary

Elizabeth T. Fowler (ex-officio)

Steve H. Taylor (ex-officio)

Dennis R. Burnside

James L. Francis

Lydia L. Harrington

Thomas N. Littman

Margaret Ratner

Lauren B. Spilman

Michael D. Vaughn

Cleveland Metroparks StaffBrian M. Zimmerman, Chief Executive Officer

David J. Kuntz, Chief Financial Officer

Steve H. Taylor, Zoo Director

Joseph Roszak, Chief Operating Officer

Susan Allen, Interim Chief Marketing Officer

Rosalina M. Fini, Chief Legal & Ethics Officer

Harold G. Harrison, Chief Human Resources Officer

Richard J. Kerber, Chief Planning & Design Officer

Dan Veloski, Interim Chief Ranger

Sean McHugh, Executive Director of Golf Operations

Zoo Society President Virginia “GiGi” Benjamin, Executive Director Elizabeth Fowler and Zoo Director Steve Taylor

Page 32: Cleveland Metroparks Zoo Annual Report 2012

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