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Content
Key Information ................................................ 2
A brief introduction ........................................... 3
The school ......................................................... 4
Our courses - General information .................... 5
Our courses – Programs .................................... 8
Cultural activities .............................................. 9
Accommodation .............................................. 10
Registration & General conditions .................. 12
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KEY INFORMATION
School:
Lyon Bleu open all year round, except 2 weeks winter break
Age: 18+ (16+ on request)
Group levels: Complete beginner (A1.1) Elementary (A1-A2) Intermediate (B1-B2) Advanced (C1)
One-to-one lessons: all levels A1.1 – C2
Possible starting dates for general French: every Monday (except complete beginners A1.1- see calendar)
Specific starting dates for: complete beginners, French&Culture, French&Cuisine, Summer Training for French
Teacher, University preparation
12 students max per class (exceptionally 13)
Groups in the morning and in the afternoon: students placed by the pedagogical coordinator in the most
suitable group according to skills and french level
Specific conditions for students applying for a visa
Specific conditions for amendments and cancellation
Accommodation:
Homestay: Arrival on Sunday – Departure on Saturday (other options on request)
Short stay residence: arrival and departure any day
Medium-long stay residence: Monday to Friday (no arrival during the week-end)
Taxi transfer on request
Information, documentation:
General rules and conditions
Webpage for agents
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Lyon Bleu International (Established 1999)
82 rue Duguesclin
69006 LYON France
Tel: +33 (0) 4 37 48 00 26
E-mail : [email protected]
Website: www.lyon-bleu.fr
Staff
Direction/Marketing/General management/Development/Quality Frédérique Di Tullio (owner) [email protected] Véronique Henry-Pellegrin (assistant) [email protected] Registration, Accountancy and Accommodation: Ketty Meneses (assistant) [email protected] Tea Huskovic (assistant) [email protected]/[email protected] Véronique Henry-Pellegrin (assistant) [email protected]/[email protected] Pedagogy: Cécile Bablon (academic coordinator) [email protected] Hélène Defosse (academic coordinator) [email protected] Closed groups: Frédérique Di Tullio contact form Ketty Meneses contact form Teaching staff: 11 to 20 (all are qualified in teaching French as a foreign language) Languages spoken: French, English, German, Spanish, Italian
Quality and accreditations
Accreditation Label Qualité FLE www.ciep.fr/qualitefle since 2011 Lyon Bleu has been accredited in December 2015 Member of Groupement FLE www.groupement-fle.com since 2000 Lyon Bleu is an active member of the « Groupement FLE » - A professional organization of FLE schools throughout France, and fully meets the Quality Standards required by this organization. Member of IALC www.ialc.org since 2009 Lyon Bleu is a member of Ialc and fully meets the Quality Standards required by this organization. Member of Campus France www.campusfrance.org since 2012 Certified by CSN (Swedish government) www.csn.se Certified by the main German Lands for Bildungsurlaub Lyon Bleu International is a French organization of professional training recognized as such by the French
Government
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LYON 2nd largest city in France
Both a major European city and capital of Rhône-Alpes region, Lyon is France’s second largest city. It attracts large
numbers of visitors throughout the year for business and tourism.
Ideally located between Northern and Southern Europe, Lyon has always been a major crossroad for exchange of all
kinds. Two thousand years of history have left their mark on the cityscape from roman ruins to the most modern
architectures. Lyon’s heritage reflects different eras and tells the rich tale of a city that continues to evolve and
change.
Why Lyon for a language course?
A big city but on a human scale Easy access (TGV- High speed train, international airport) An economically and culturally dynamic city Life 30% cheaper than in Paris or the south of France In Lyon we speak French! Open and welcoming city, Lyon remains authentic, no English in shops or
restaurants!
THE SCHOOL
Premises:
Location - Lyon 6ème, city center
Nearest Underground stations: Foch, Masséna, Hotel de Ville
Distance to main railway station (20 minutes), Part-Dieu shopping center and business district (15 minutes), Lyon St-
Exupéry airport (40 minutes)
Building / Facilities: On Main Street, ground floor, completely refurbished premises
15 equipped classrooms, large students’ lounge and coffee break space, computer room, Wi-Fi (free), coffee/hot
drinks.
A lively and upmarket neighborhood which is central and easy to get to.
The school is surrounded by numerous cafés, restaurants, local shops etc.
Lyon Bleu is fully wheelchair accessible.
Office hours: 08:30 – 17:30
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Some figures:
Number of students per week in 2018: 180 (high), 90 (low)
Class size: 12 participants maximum (exceptionally 13), 7 to 9 participants on average
Minimum age: 18 Average age: 25
Nationalities: English speakers (19%), Japanese/Korean (6%), Spanish speakers (14%), German speakers (38%) Italian
(8%), Eastern Europe (3%), Brazilian (4%) - more than 80 different nationalities in 2017
Number of agents and partners in 2017: approx. 100 agencies
At Lyon Bleu International we offer and provide:
A wide-range of courses suited to all objectives and budget A pedagogical project with a specific syllabus for each level, based on the CEFR Small groups of 12 people for a better price / quality ratio Teaching materials created and customized weekly by the teachers, according to the participants, the
syllabus and the level they have in charge An evaluation system before the arrival of the student (written and oral test), during the program to see
his/her progression or to consider a change of level and a certificate of attendance provided at end of the program.
A free service of tutorial additional lessons for the students who want to increase their knowledge or progress more quickly
A program of cultural activities and free time to allow students to practice their French, to know other students and learn more about Lyon and its region
A quality evaluation: the students are invited to participate to a quality survey and complete 2 google forms, one at the end of the first week of the program, one at the end of the stay. Volunteers are also invited to participate to a quality meeting organized once a quarter in the school in order to discuss all aspects of their stay with us.
THE COURSES
IMPORTANT INFORMATION:
All group classes are recommended for a registration of 2 weeks minimum One-to-one, French & Cuisine, French & Culture, Business French, French for teacher are accepted for 1 week However, we can accept 1 week course only if the customer is informed about the limited prospective of
progression. 1 lesson = 45 minutes Minimum age: 18 (16+ may be exceptionally accepted. Please refer below for further information.) Registration fee: 55€ The student must be informed that there are groups in the morning and afternoon. He/she will be placed in
the most suitable group according to skills and level. If the student has obligations which impose a specific schedule for his French course, a schedule adjustment can be made. The request must be made at the time of the registration and must be documented. No changes can be requested once the student arrived. The student can express a preference for a morning or afternoon time schedule, but must be informed that his request cannot be guaranteed.
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Group classes
Our groups contain a maximum of 12 students. (Average: 7/8 students)
Minimum number of students necessary for a class is 3.
If the number of students in a group is less than 3 the class is considered equivalent to a one-to-one class. Lyon Bleu
International reserves the right to implement the following changes:
A course of 3 lessons becomes 2 lessons. A course consisting of 2 lessons becomes 1 lesson
Our teachers
All courses are taught by highly trained and qualified teachers specialized in teaching France as a foreign language. A
teacher’s coordinator who is also responsible for the development of our teaching material supervises the teaching
team.
Teaching materials
Each week the teachers and the director of studies create original, adapted and updated teaching material for the
needs for the groups, by using the most recent literature of French as a foreign language teaching, in addition to a
diverse and current selection of written and oral documents. Teaching material is included in the cost.
Tutorat opportunities at Lyon Bleu
In addition to their standard course, students are encouraged to register for free tutoring sessions: more grammar,
oral and written practice workshops for all levels. Taught by intern teachers in Master 1 or 2 in FLE (French as a
Foreign Language), these free additional sessions are open to all our students and are a real added value.
(Tutorate sessions are subject to availabilities and are not guaranteed for each student)
Tests, levels and evaluation
In Lyon Bleu, 6 levels are open all year long from "Absolute Beginner" to "Advanced" levels. We based the levels of
Lyon Bleu on the Common European Framework of reference for foreign language teaching: A1, A2, B1, B2, C1, C2.
Syllabus: Each level is organized around a teaching program which has been carefully planned out over a number of
weeks. This ensures that the linguistic objectives - grammatical, lexical and communicative - are reached and gives
each student a clear vision of their progression.
Evaluation: Lyon Bleu offers a system of evaluation which allows us to place the student in the most suitable group
according to his/her needs, to evaluate progression and to move to the next level as soon as he/she is ready:
An on-line written test before arriving available via a Google form An oral test on the 1st day A weekly evaluation and testing by the teachers
Certificates
A certificate of attendance showing the level which has been reached at the end of the course is provided to the
student at the end of his/her session or can be sent by regular mail to the student (reference to the Common
European Framework of reference for foreign language teaching). This certificate is included in the cost.
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DELF and DALF exams
DELF A1 A2 B1 B2 Units and DALF C1 and C2 Units can be prepared thanks to a specific course which combines semi-
intensive and one-to-one classes.
Lyon Bleu International isn’t an exam center but help students in their preparation.
Lyon Bleu International can offer a registration service to the student (55€ extra charge- exam fee not included)
(Click here to view the ILCF calendar for 2018-2019)
Holidays and bank holidays
The school is open all year round except for 2 weeks during the Christmas period.
Please note that the school will also be closed during French bank holidays unless otherwise stated.
You can find all these dates on the calendar published on our website. (Click here to access the page.)
For 1 to 4 week programs, any lessons that fall on bank holidays will be partially compensated for by the attendance
of other classes on the program (for all courses except intensive courses) or will be deducted from the total price paid
(applicable in the case of intensive courses) or compensated by the attendance of cultural activities.
1st day at school
The week before the starting of the program, our administrative staff sends a message to be forwarded to the
student: it contains useful information to prepare the arrival in Lyon and at Lyon Bleu and the link to the online
student toolbox including the welcome guide at Lyon Bleu and other documents about Lyon.
Unless he receives different instructions, the student is required to be present at Lyon Bleu International the first
Monday of the program at 8.00 am for the oral part of the test which will confirm level and group.
Following that, our administrative staff welcomes the students and provide many useful information on the school
and the cultural program of the week.
On their first day at Lyon Bleu, students are encouraged to participate at the free guided tour of Lyon which is
organized every Monday after the last class.
Schedules
Group lessons are held from Monday to Friday, in the morning or in the afternoon according to the level of the
student (see above)
All schedules are detailed for each program on the relevant page of our website
It is then the responsibility of the agent to inform his client about the schedule.
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ALL PROGRAMS For full details about our programs, please click on their title.
SEMI INTENSIVE COURSE = 15 lessons / week
Not available for complete beginners
STANDARD COURSE = 21 lessons / week
Not available for complete beginners
INTENSIVE COURSE = 25 lessons / week
Available for complete beginners on specific dates only
PREMIUM INTENSIVE COURSE = 25 lessons / week
Minimum level A2, Minimum age 21, Mini-groups of 4 students maximum
ONE-TO-ONE CLASSES From 5 lessons to 30 lessons packages (tailor-made schedule)
COMBINED FRENCH COURSE 15, 21 or 25 group lessons + 5 or 10 one-to-one lessons / week
PREPARATION DELF DALF 15 group lessons + 5 one-to-one lessons / week
BUSINESS FRENCH PROGRAMS 15, 20 or 30 one-to-one lessons / week
Minimum level A2
CULTURAL EXPERIENCE 15 group lessons /week + daily cultural, Cooking or Gastronomy activity
Minimum level A2, Available on specific dates only
Recommended for 50+ students
FRENCH FOR TEACHERS Combination of lessons + observation + exchange with teaching staff of Lyon Bleu.
PATHWAYS PROGRAM- University preparation Combination of general French in group lessons + specific workshops
"university preparation" in mini groups
FRENCH FOR GROUPS Combination of lessons + taylor made program.
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CULTURAL ACTIVITIES
A wonderful destination: Discover Lyon!
As the second largest city in France, Lyon has a very rich cultural heritage and is famous for its gastronomy and
vineyards.
At the crossroads of the main European cities such as Paris, Milan, Barcelona, Frankfurt, Brussels, Geneva, London,
etc., close to the Mediterranean Sea and Alpine ski resorts, Lyon is perfectly located for people wanting to visit France
and Europe.
The city of Lyon has been classed part of "World heritage" by UNESCO since 1998.
Lyon also offers a very dynamic cultural life and a variety of entertainment opportunities:
Arts: Lots of modern theatres, a national Opera house, museums, expositions international, concerts, etc. Sports : Sports facilities, swimming pools, ice-skating rink, bike lanes Leisure: Movie theatres, clubs, restaurants, pubs, etc. Many parks and monuments to visit throughout the city
Useful links:
http://www.lyon.fr
www.lyon-france.com
www.onlylyon.com
www.culture.lyon.fr
Cultural program and free time by Lyon Bleu
1 free tour of Lyon on the first week for new students Our team is here to inform and guide our students so they can make the most of their time with us in Lyon. Every one of our course programs offers activities relating to French culture and living in France. All aspects
of everyday French life are dealt with in vocabulary classes and practical activities. Up to date information (leaflets, brochures, posters, etc.) about shows, concerts, exhibitions, theatre, cinema
etc. can be found throughout the school with staff on hand to provide further information. In the afternoons and evenings we suggest a variety of regular activities including, but not limited to the
following: Guided tours of Lyon Visits of museums Food and wine tastings Bowling’s, Karaoke Cooking workshops Picnics Concerts Travel ideas for the weekends
For more details, visit our dedicated website page and our Facebook page.
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ACCOMMODATION
TERMS of RESERVATION for ACCOMMODATION
The accommodation option chosen by the student must be clearly noted on the registration form along with arrival
and departure dates.
Information about accommodation will be sent only after reception of the payment of the deposit.
Accommodation booking fees: 60 €
A deposit of 150€ is requested for homestay accommodation in order to start booking process and send information
about the host family.
Important: Lyon Bleu offers this search for accommodation as a service but does not enter into a rental contract
with the student.
Lodging with a French family
This option lets the student meet French people and share a part of their daily life.
We select families for their seriousness and their wish to meet and integrate a foreign student.
How to read Lyon-Bleu’s quote:
The accommodation with a host family is quoted into 3 different lines. 1st line: “Frais dossier Hébergement” (= accommodation booking fee 60€) 2nd line: “Frais de suivi hébergement en famille” (= follow-up fee 8€/week) 3rd line : « Hébergement en famille Chambre et Petit Déjeuner » or « Hébergement en famille Chambre et ½ pension » (= formula paid to the host family)
Ex1. B&B – 1 week. Price paid by the client 140€ + 60€ = 200€ 1st line: Frais de dossier Hébergement 60€ 2nd line: Frais de suivi hébergement en famille 8€ 3rd line: Hébergement en famille Chambre et Petit Déjeuner 132€
Ex2. ½ pension – 1 week. Price paid by the client 200€ + 60€ = 260€ 1st line: Frais de dossier Hébergement 60€ 2nd line: Frais de suivi hébergement en famille 8€ 3rd line: Hébergement en famille Chambre et ½ pension 192€
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Studio in a Hotel or Student residence
We offer two types of residence according to the length of the student’s stay, budget and needs:
SHORT STAY RESIDENCES (PAYABLE BY NIGHT) - FOR STAYS OF TWO MONTHS OR LESS
LONG STAY RESIDENCES (PAYABLE BY MONTH) - FOR STAYS OF MORE THAN TWO MONTHS
TRANSFER ON ARRIVAL
From the airport:
By train:
Rhône Express provides a direct shuttle service between St Exupéry airport and the Part Dieu train station (central
Lyon).
This tramline operates every 15 minutes between the airport and the center of Lyon (Part Dieu train station), 365
days a year.
Time of trip is 30 minutes.
Average ticket price is 14,90€ (one-way)
www.rhonexpress.fr
By taxi:
Airport transfer can be organized by Lyon Bleu on request only (75€ one way).
From the city center (train or bus):
By taxi:
A transfer can be organized by Lyon Bleu on request only (75€ one way).
Private transport:
Free transportation is provided by the host family itself for students accommodated at homestay.
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REGISTRATION AND GENERAL CONDITIONS
Unless agreed otherwise and signed in a Cooperation Agreement, the standard conditions of Lyon Bleu must be
applied. Please find below the major points of the registration process.
Upon receipt of an enrolment form, Lyon Bleu will confirm registration within 24 hours by e-mail and ask for the
payment of:
30% course fee deposit + 60€ registration fee
(+applicable booking fee and deposit when an accommodation is requested)
Full payment is requested 30 days before the starting date of the classes.
The booking will be fully confirmed only on receipt on the above requested payment.
Registration for classes at Lyon Bleu International
implies the full knowledge and acceptance of
the school rules and regulations
Available on our website www.lyon-bleu.fr
Minor Students
Lyon Bleu may exceptionally accept minor students from 16 years old provided they are mature enough to behave
appropriately and integrate a group class of adults.
A specific procedure will apply involving official declaration signed by the parents and the student.
Cooperation Agreement
Payment details can be agreed by both parties and included in a signed cooperation agreement. This will also include
the method of payment of the agent‘s commission.
Our standard commission rate is calculated on course fees only and can be discussed any time of the year according
to the number of students sent in a year or for groups.
Insurance
It is the responsibility of all students to have sufficient insurance to cover all eventualities including health,
possessions and course cancellation. It is the responsibility of the agent to make the student aware of this.
Refunds and cancellation
All requests for cancellation and refunds must be in writing and respect the current rules and regulations document
available on our website www.lyon-bleu.fr
In the case of courses which are cancelled by Lyon Bleu International, the remaining classes which have not been
taken by the student will be refunded 100%.
A student who begins a course is liable for the whole amount as stated on the registration form he or she will have
signed.
No refunds are given for late arrivals or early departures.
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Concerning students applying for an entry visa to France:
A certificate of pre-registration will be provided upon payment of
55€ registration fee 30% of course fee
+ when applicable :
60€ accommodation booking fees 150€ as deposit for an accommodation requested at a host family
Once payment has been received you will be sent a certificate of pre-registration by post and/or email (a scan of the
original document).
If you wish to receive the original document by DHL, the cost of the DHL service must be paid in advance.
Important: It is the client’s or agent’s responsibility to begin the visa request procedure sufficiently early to ensure the
best possible conditions for the registration procedure (at least 2 months in advance)
1) What happens once the visa is granted?
Lyon Bleu must be informed as soon as the visa request has been accepted by the French authorities
Having obtained the visa and at the latest 30 days before the beginning of the courses, Lyon Bleu asks that you confirm the registration, and the starting date of your classes, by paying or asking the student to pay the outstanding balance for course and accommodation.
If we don’t hear from the student or agent beforehand, Lyon Bleu will send an e-mail to remind you at the latest 30 days before the beginning of the classes. In the absence of a reply from you in the 48 hours following this mail, the registration and the reservation of accommodation will be suspended.
2) What happens in the case of a delay with the visa request?
You have the possibility to maintain the original starting date or change the date of the beginning of the classes:
If you wish to maintain the original dates, and you are certain that visa will be issued on time, Lyon Bleu asks you to pay the outstanding balance for course and accommodation at the latest 30 days before starting date of the program.
If you wish to change the start date of the student’s courses because the visa will be issued too late to arrive at the originally planned date, the start date can be postponed one time only free of charge. It requires an updated “certificate de pré-incription” and Lyon Bleu can then supply you with a document featuring the new date.
Any subsequent request of postponement/change will be charged 55€ and Lyon Bleu will not be able to guarantee the same accommodation if the new date is more than 3 weeks after the original starting date.
3) What happens in the case of visa refusal?
If the visa is refused and the student must cancel the program,
more than 18 days before starting date of the program: Lyon Bleu International will refund any money paid less the non-refundable registration fee and accommodation booking fee + 100€ penalty.
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17 days and fewer before the starting date of the program: Lyon Bleu International will refund any money paid less the non-refundable registration fee and accommodation booking fee + 10% of the course fee as a penalty and not more than 450€
The money will be refunded on receipt of a document proving the visa has been refused and in Euros by bank
transfer only.
Bank details
If payment is by bank transfer it is understood that the student / client is responsible for paying all associated bank
charges.
Bank details will appear on quotes and invoices and is also available on our website www.lyon-bleu.fr on the page
concerning Registration.
Included in the course fee:
Level-testing, course tuition, file with information on Lyon (Toolbox for students), the costs of certain activities in the
cultural program, certificate of attendance, free use of library / dvd library, facilities and multimedia room.
Lyon Bleu International reserves the right to cancel the registration if this fee is not paid within the stipulated
deadline.
Information and documentation:
Many information and documents are available on a dropbox to help promoting Lyon Bleu (photos, selling points,
etc...)
On the first time you visit the website www.dropbox.com, you need to create an account.
Then, you will access to our documents via the link provided above.
New for 2019!
The Dropbox and this Agent Manual
will be replaced by a dedicated secured page
accessible to agents only!
You will receive your access code as soon as it is available.
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