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Cloud ComputingThe Evolution of IT
17 March 2010
IDC Cloud Computing Conference
Moscow
Mar-10© IDC 2
Agenda
Market OverviewWhat Is the State of Cloud Computing Today
Competitive HighlightsVendor Comparison and SWOT Analysis
Future OutlookThe Impact of Cloud on the Future of the ICT Industry
Mar-10© IDC 3
Cloud Services Definition
Consumer and business products, services, and solutions
delivered and consumed in real-time over the Internet
Cloud Services
Public - open to a largely unrestricted universe of potential users; designed for
a market, not a single enterprise
Private - designed for, and access restricted to, a single enterprise (or
extended enterprise); an internal shared resource, not a commercial
offering; IT Org is the “vendor” of the shared/std service to its users
Deployment
Models[Note: large gray zones
between these
two broad categories]
Shared, standard service – built for a market (public), not a single customer
Solution-packaged – a “turnkey” offering, integrates required resources
Self-service – admin, provisioning; may require some “on-boarding” support
Elastic scaling – dynamic and fine-grained
Use-based pricing – supported by service metering
Accessible via the Internet/IP – ubiquitous (authorized) network access
Standard UI technologies – browsers, RIA clients and underlying technologies
Published service interface/API – e.g., web services APIs
Key
Attributes
Mar-10© IDC 4
Three Core Principals of Cloud Computing
Abstraction
CAPEX OPEX
Scalability
Mar-10© IDC 5
IT Cloud Services Taxonomy
Cloud
Applications(Apps-as-a-Service)
Cloud(Application)
Platforms(Platform-as-a-Service)
Cloud
Infrastructure(Infrastructure-as-a-Service)
App DeployApp Dev/Test
Mar-10© IDC 6
How Cloud Layers Map to Use Cases
Cloud
Applications(Apps-as-a-Service)
Cloud(Application)
Platforms(Platform-as-a-Service)
Cloud
Infrastructure(Infrastructure-as-a-Service)
Application Development Software
Application Server Middleware
Data Access, Analysis, and Delivery
Information & Data Management
Integration & Process Automation Middleware
Other Application Dev and Deployment
Quality & Life-Cycle Tools
Enterprise Portals
Servers
Storage
Networks
Clients
System and Network Management Software
Security Software
Storage Software
System Software
Collaborative Applications
Content Applications
Enterprise Resource Management Applications
Supply Chain Management Applications
Operations and Manufacturing Applications
Engineering Applications
Customer Relationship Management Applications
Use Cases
Mar-10© IDC 7
Cloud Architecture
Hybrid• Enterprise’s cloud services
portfolio includes both private
and public cloud services
• Some specific services are
delivered through a
combination of public and
private models (e.g., private
cloud “bursting to” a public
cloud service)
Public• Designed for a
market, not a single
enterprise
• Open to a largely
unrestricted universe
of potential users
Private• Designed for, and access
restricted to, a single
enterprise (or extended
enterprise)
• An internal shared
resource, not a commercial
offering
• IT Org is the “vendor” of
the shared/std service to
its users
Mar-10© IDC 8
Cloud Services as a % of IT
Worldwide IT Spending by Consumption Model
IT Cloud Services
On-Premise IT
5%
10%
CAGR
26%
4%
44
17
0
100
200
300
400
500
600
2009 2013
Wo
rld
wid
e IT
Sp
en
din
g (
$ b
illio
n)
359
416
Source: IDC, September 2009
Mar-10© IDC 9
IT Cloud Services Forecast Update
Applications49%
App Dev/Deploy
10%
Storage
9%
Servers12%
Infra-
structure Software
20%
Applications38%
App Dev/Deploy
13%
Storage14%
Servers15%
Infra-
structure Software
20%
Worldwide IT Cloud Services Revenue* by Product/Service Type
* Includes revenue from delivery of Applications, Application Development & Deployment Software, Systems Infrastructure Software,
Server capacity and Disk Storage capacity via the Cloud Services model; AD&D excludes online B2B messaging
providers/exchanges
2009
$17.4 billion
2013
$44.2 billionSource: IDC, September 2009
Mar-10© IDC 10
Cloud Services Growth Impact
460.4
433.1
430
435
440
445
450
455
460
465
470
475
480
485
2012 2013
Wo
rld
wid
e IT
Sp
en
din
g (
$ b
illio
n)
Net new IT growth
= $27.3 billion
IT Cloud
IT Cloud Services growth
Traditional IT product growth
27%
73%
Source: IDC, September 2009
Sources of Incremental IT Spending Growth in 2013Cloud vs. Traditional Products
Mar-10© IDC 11
Today an Optimally Run DC Beats Cloud Costs in the Long Run, but…..
£0.00
£5,000,000.00
£10,000,000.00
£15,000,000.00
£20,000,000.00
£25,000,000.00
£30,000,000.00
Start
up
cost
Year
1
Year
2
Year
3
Year
4
Year
5
Year
6
Year
7
Year
8
Year
9
Year
10
Data Centre
Cloud
In H2 2009, IDC analyzed the costs of running 100% of a typical
large businesses IT infrastructure in a DC versus the cloud:
After year 3,
cloud costs
exceeded the
DC
Final Score
DC: £15M
Cloud: £26M
Even with 3 year
refresh cycles of 30%,
DC remains much
cheaper
Mar-10© IDC 12
Poorly Run DCs Can Very Quickly Dwarf Cloud Costs
£0.00
£5,000,000.00
£10,000,000.00
£15,000,000.00
£20,000,000.00
£25,000,000.00
£30,000,000.00
£35,000,000.00
£40,000,000.00
£45,000,000.00
£50,000,000.00
Start
up
cost
Year
2
Year
4
Year
6
Year
8
Year
10
Data Centre
Cloud
Most businesses’ DCs are a far cry from completely optimized.
A worst case scenario of the analysis shows a different picture:
DC reaches space
capacity in year 3.
50% refresh to high-
end servers required
Year 6 requires build
out for new facility +
expensive refresh due
to limited space
Cloud costs are
dynamic – even if bad
decisions are made
initially capacity can be
ramped up linearly
Mar-10© IDC 13
Summary: The State of Cloud Services Today
Cloud services will be a key strategic technology that stands to
rapidly grow in importance over the next 3 years. Most
important points for planning include:
Today Cloud Applications (SaaS) remains the most mature
technology, but Cloud Infrastructure and Platforms will develop
rapidly
The price of cloud services will decline further as more vendors
launch offerings, and competition increases
Cloud services promise vastly more efficient and productive IT
operations within business equating to more efficient business
processes in general
Mar-10© IDC 14
Agenda
Market OverviewWhat Is the State of Cloud Computing Today
Competitive HighlightsVendor Comparison and SWOT Analysis
Future OutlookThe Impact of Cloud on the Future of the ICT Industry
Mar-10© IDC 15
Cloud LandscapeVendor Strategies & Backgrounds
Traditional IT
Cloud IT
Infrastructure
Platform
Software
IaaS
PaaS
SaaS
Cloud
BusinessGoogle Amazon
SalesForce.com
IBM
Microsoft VMware
Azure vCloud
App
Engine
Apps
EC2
Force.comComputing
On
Demand GoGridRackspace
Mar-10© IDC 16
IBM Compute On Demand Overview
Product Name
Year of
Launch
Cloud Service
Type
Compute on Demand
Infrastructure as a Service
2002
Strengths Weaknesses
Opportunities Threats
Very strong global reach, and support for a
wide range of platforms
Long experience and large degree of
investment into service by IBM
Standards-based approach, but not agreed
to by some key vendors
Offering made for large enterprises and
government
Flexible variable cost model, with options
for hourly, weekly, and annual rates
Wide range of security and management
tools within the offering
IBM focus broadening to “Dynamic
Infrastructure” offerings
Focus on buying into complete solution
Mar-10© IDC 17
Amazon Web Services Overview
Product Name
Year of
Launch
Cloud Service
Type
Amazon Web Services
Infrastructure as a Service
2006
Strengths Weaknesses
Opportunities Threats
Utilizes Amazon’s IT infrastructure – 15 years
of development and hundreds of millions
invested
Highly flexible, supports wide range of
programming models, OS’ and DBs
Persistent storage costs extra – must use
Amazon EB3 or S3
Support seems expensive versus alternatives
ranging from $100 USD to $400 USD per month
Great for applications that require heavy
processing for short duration delivering big
savings
Continued build out of platform enabling
greater capabilities and easier usage
GoGrid, Google App Engine, and IBM offer
competing services
Amazon lacks customer relationship with
enterprise IT buyers
Mar-10© IDC 18
Rackspace CloudServers Overview
Product Name
Year of
Launch
Cloud Service
Type
Cloud Servers
Infrastructure as a Service
March 2006
Strengths Weaknesses
Opportunities Threats
Allows combination of cloud and dedicated
servers
Standards-based approach to API based on
DMTF
Currently only available in US
Currently only supports Linux instances
(Windows instances in beta)
Global expansion leveraging Rackspace’s
DCs in UK and Asia
One of the most open and flexible APIs
Limited tools means lots of manual
monitoring and optimization
Overlap and differentiation from hosting
business
Mar-10© IDC 19
GoGrid Cloud Hosting Overview
Product Name
Year of
Launch
Cloud Service
Type
Cloud Hosting
Infrastructure as a Service
April 2008
Strengths Weaknesses
Opportunities Threats
Very high performance specs versus other
platforms
Free support, and management tools
Majority of operation US-centric – not yet a
global player
No dynamic scaling for workloads
Flexibility: allows pure cloud hosting and
hybrid hosting
API supports Java, Python, PHP, and Ruby
Smaller vendor, means potentially uncertain
future
100% uptime guarantee has lots of fine
Mar-10© IDC 20
Windows Azure Overview
Product Name
Year of
Launch
Cloud Service
Type
Windows Azure
Platform as a Service
Beta since July 2009 – launch Feb 2010
Strengths Weaknesses
Opportunities Threats
Built to allow applications to run in cloud, or
partly on premise and partly in cloud
Uses Visual Studio SDK. Extensive
automation features built in
Limited support for non Microsoft OS’,
programming languages, and DBs
Current cost model problematic if only
running small applications
Easy leap for businesses standardized on
Microsoft
Automation features for load balancing, VM
management, mean lower barrier for entry
Main competition at the moment coming
from Amazon and Google
Current reliance on Microsoft development
stack may scare users (lock in)
Mar-10© IDC 21
Force.com Overview
Product Name
Year of
Launch
Cloud Service
Type
Force.com
Platform as a Service
September 2007
Strengths Weaknesses
Opportunities Threats
Developers can build on existing
salesforce.com data objects, security
models, user interfaces, etc.
Over 130,000 custom apps deployed
Less control over platform versus
alternatives
No on-premise option – can only run in
salesforce.com hosted environment
Integration with 800+ salesforce.com apps
ISV partnerships with BMC, and CA allows
more routes to market
Upper limit on growth??? Platform versus
salesforce.com’s core business
Potentially very limiting in terms of
portability
Mar-10© IDC 22
Google App Engine Overview
Product Name
Year of
Launch
Cloud Service
Type
Google App Engine
Platform as a Service
Beta since April 2008
Strengths Weaknesses
Opportunities Threats
Free to start: 500 MB storage, and 5 million
page views per month
Automatic scaling and management. No
VM tailoring required, just write your app
Python is main development language.
Java is supported but not all classes
No support for relational DB; must use
Google Bigtables
Extremely low barrier for entry, ideal for
pilots and testing
Still in Beta – expect development of new
features
Strong lock in potential. Powerful but non
standard APIs
Still in Beta…..
Mar-10© IDC 23
VMware vCloud Overview
Product Name
Year of
Launch
Cloud Service
Type
vCloud
Platform as a Service
August 2009
Strengths Weaknesses
Opportunities Threats
Extension of VMware DC technology,
potentially very good fit for VMware
customers
Growing eco-system of partners
Still in very early stages of building out
partner offerings
Some aspects of the technology still under
development
Good fit for businesses wishing to develop
hybrid cloud architecture
Compelling argument for portability given
that eco-system of providers will all use
same underlying platform and standards
Support for hypervisors outside of VMware
at the moment is limited (and could remain
so)
Will take time to develop capabilities that
already exist in other offerings
Mar-10© IDC 24
Agenda
Market OverviewWhat Is the State of Cloud Computing Today
Competitive HighlightsVendor Comparison and SWOT Analysis
Future OutlookThe Impact of Cloud on the Future of the ICT Industry
Mar-10© IDC 25
Comparing the Two Key Aspects of Current Cloud Offerings
Automation Adaptability
STRENGTH Lower Cost: Easier
migration &
management
Capable of running almost
any type of system,
regardless of development
platform or infrastructure
WEAKNESS Inflexibility in
development and
infrastructure
environment
Significant effort required to
migrate, optimize and
manage system within cloud
environments
Cloud providers today can be compared on two metrics:
Automation and Adaptability. The basic strengths and
weaknesses of each approach:
Mar-10© IDC 26
Cloud User Surveys - Challenges
Q: Rate the challenges/issues of the 'cloud'/on-demand model
Source: IDC Enterprise Panel, 3Q09, n = 263, September 2009
(Scale: 1 = Not at all concerned 5 = Very concerned)
76.0%
76.8%
79.8%
80.2%
81.0%
82.9%
83.3%
87.5%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Not enough ability to customize
Hard to integrate with in-house IT
Bringing back in-house may be difficult
Lack of interoperability standards
On-demand paym’t model may cost more
Performance
Availability
Security
Mar-10© IDC 27
The Inhibitors Businesses Recognize for Cloud Adoption
Security
Encryption and security protocols
Ensuring secure multi-tenant access to data
Resilience against virus attack
Availability
How do we measure availability in the cloud? What does up time actually mean and how do we measure it?
Availability versus usability – the users suppliers perspective versus the users perspective
Bandwidth
Ensuring accessibility across the country / region / globe
Build out of wireless networks (3G/LTE and WiMax)
Mar-10© IDC 28
The Real Problems on the Horizon That Will Make or Break Cloud Services
Standards
Common standards on development, deployment, and migration/transition
Ability for businesses to move a system from one cloud to another – no lock In
Differentiation
Different providers with different value propositions – big vendors, telcos, hosting providers….
Specialization and the emergence of best-of-breed providers in specific areas
Competition
Price competition and eco system competition
No one dominant winner
Mar-10© IDC 29
The Fragmentation of Cloud Services
Multi Purpose
Clouds
High
Security
Cloud
High
Availability
Cloud
Test &
Dev
Cloud
HPC
Cloud
Comms
CloudLow Cost
Cloud
Today The Future
Mar-10© IDC 30
What Will the Future Look Like?
Assuming the vendors take the natural path towards open standards and then are required to differentiate, businesses should expect the following:
The costs of cloud services will drop even further as economies of scale ramp up
No clear cut dominant winner. The era of cloud computing will embody a more fractured landscape of technology providers
Vastly more efficient and productive IT operations within business equating to more efficient business processes in general