cloud implementation advice sap cloud company, powered by hana alex chudnovsky vp cloud solutions,...
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Cloud Implementation Advice
SAP Cloud Company, powered by HANA
Alex ChudnovskyVP Cloud Solutions, Eastern [email protected]+7(903) 520-4757
The right mixLeading with Cloud Hybrid Deployments
How are Customers Transforming?
Integrated
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Hybrid
(OnPrem+Cloud)
i.e. Core HR/Payroll
OnPremise (ERP, BI, etc)
Cloud Solutions (i.e. Talent Management, CRM, HCM, etc)
i.e.Cloud Core
HR, CRM
Side by Side (OnPrem+Cloud)
i.e. Core HR, CRM
OnPremise (ERP, BI, etc)
Headquarters
i.e. Talent Solutions,Workforce Planning,Workforce Analytics
Delivered and Maintained Integration
Cloud Deployment Models
OnPremise
Cloud CRM
Cloud HR
ERP, BI, etc.
Full Cloud (SaaS and Private)
© 2014 SAP SE. All rights reserved. 5Internal
Why Select Cloud
• Cost Reduction: changing to an on-demand model where Customer consume and purchase what infrastructure and software services are needed from a competitive marketplace
• Debt Reduction: reducing future capital costs and requirement for borrowings by moving to a fee-for-service based model
• Sustainability: lifecycle management becomes the responsibility of the service provider
• Innovation: new functions are driven by market competition with the potential to take advantage of new innovative functions without necessarily investing in start-up research and innovation processes
• Value Sooner: realization of business benefits are achieved sooner as commoditized functions can be more quickly procured, tested and deployed
• Business Agility: Customer is able to respond more quickly to changing business needs and priorities as the Cloud services can be provisioned, scaled up or scaled down in very short timeframes
• Improved Security: relative to current security capabilities within Queensland Government, most agencies will benefit from an improvement in security when delivered by mature and certified cloud providers
• Improved Information Sharing: facilitating better interaction and information sharing to improve collaboration, cross-department case management, decision making and policy development.
©2014 SAP AG. All rights reserved. 6CONFIDENTIAL
Implementation Approach
Transformative (“Let us guide you”, “Iterative”)
Traditional (“Can I take your order?”)
• Consultative approach
• Waterfall project methodology
• Customized solution
• Development, not Configuration
• Time consuming and costly
• Rapid, repeatable delivery steps
• Defined by Repeatable Model
• Enabled for the Cloud / Agile approach
• Accelerators: tools, templates, and content
• Led with best practices
Implementations in the Cloud• Best practice knowledge resulting from diverse, experienced resources
• Collaborative Planning and execution to define business drivers, priorities, deployment approach
• Iterative configuration cycles accelerate time to value while reducing costs
• Customer enablement developed through coaching and training throughout
• Phased approach reduces risk and ensures success:
• Flexible methodology to accommodate projects ranging from a small pilot to a global multi - phase, enterprise implementation.
• Upfront Training and Pre-Work before the Kick off Meeting to focus project efforts on effective design and configuration success.
• Focus on key processes first• Deepen functionality usage over time• Establish global data, process, and governance for long-term sustainability
Recommendations on Cloud Implementations
TeamBusiness Results = SuccessLeverage Implementation AcceleratorsImplementation MethodologyTrainingPartners
Project Roles and Responsibilities
Schedule, Scope, Activity, Resource, Risk and Issue Management
Configuration Design
Configuration Validation
Training Design and Delivery
Architecture, Connectivity and Migration
Consultant
Project Manager
FunctionalExpertConsultants
TechnicalResource
BusinessResource
Trainer
Champion, Critical Decisions, EscalationsPractice Management Project Sponsor
Process Owners / SMEs
TechnicalResources
BusinessStakeholders
Trainers
Vendor/Partner Team
Consultants
<Customer> Team
Project Management
© 2013 SAP AG. All rights reserved. 10
Deployment Planning – Steps for Success Define your Business Drivers and Priorities
Identify business process and/or integration optimization opportunities to eliminate systems and maintenance costs
Understand the companies tolerance for Risk
Understand the impacts on the business and the organizations readiness Time, resources, costs
Identify short-term strategic wins while building the core
Determine your Governance and Administrative model• Centralized
• Decentralized
• Federated = Global + Regional
© 2013 SAP AG. All rights reserved. 11
Keys for Success – Define Business Results
Simplification and standardization
Focus on enablement of existing users
Revist Business Objectives regularly throughout the project
Define the business process clearly before moving to the application
Define Success for all Stakeholders Executives Managers Employees
Customers Partners Anyone else that will use
Implementation Planning
• Define implementation scope and requirements
• Business Process Design – identification of critical gaps and areas for optimization
• Test Strategy & Approach
• Data Conversion Strategy
• Establish project Governance model for effective decision making
• Functional Requirements
• Technical Requirements
• Business priorities and timelines
• Resource needs and dependencies
• Define Project Roles and Responsibilities and confirm resources
©2014 SAP AG. All rights reserved. 13CONFIDENTIAL
Implementation Accelerators• Reusable Documentation• Configuration Workbooks
with Best Practices
• Training Guides and Job Aides
• Pre-Packaged
Integrations
• Product Documentation• Project Management
Tools and Templates
Implementation Methodology
Consulting and iterative implementation methodology with 4* distinct stages
Verify Launch
Internal Kick-offProject Planning & Resource bookingProject Team OrientationKickoff MeetingRequirements Gathering Workshops
Configuration / Requirements RefinementData MigrationCustom ReportsData imports/exports [integrations] / Extensions / Technical developments
Integration TestingUser Acceptance TestingGo-Live Training
Go-Live PlanningCut over planCustomer Success TransitionGo-Live SupportProject Closeout
Scope & Project Readiness
Integration Testing Acceptance
Production Readiness Acceptance
Checkpoints
Configuration Acceptance
Milestones where all stakeholders of the implementation project agree that deliverables meet the requirements and that the project can continue.
Prepare Realize
Spend more time preparing the organization
Over train and communicate
Focus as much training on the process as you do on the application
Training!!!
Training – Your Key to Success
Keep process and application guides as simple as possible
©2014 SAP AG. All rights reserved. 16CONFIDENTIAL
Instil a “One Team” philosophy through: Establishing shared ownership of
project deliverables and decisions
Promoting a culture of mutual respect
Developing a collaborative work environment
Collaborative Program Management Approach Proven ability to successfully
co-manage projects High degree of client involvement Work side-by-side across Focus on knowledge transfer Provide robust method and tools Balance process, technology,
people/culture and organisation
• Program Governance• Current policy and procedures• Current systems• Strengths and limitations of current environment• Project objectives, benefits and requirements• Management’s understanding of target environment
• Product expertise• Project mgmt expertise• Proven delivery with Cloud Solutions• Access to Engineering and Product
strategists• Account Management• Training• User group contacts
ProjectSuccess
• Leading practices and Business processes• System Integration expertise• Program and project mgmt expertise• Proven delivery with Vendor Cloud Solutions
Partner Model: “One Team” Ensuring Your Success
Implementation Partner / Systems Integrator
CUSTOMER
VENDOR
© 2014 SAP AG or an SAP affiliate company. All rights reserved.
SIMPLIFY EVERYTHING
SO YOU CAN DO ANYTHING
18© 2014 SAP AG or an SAP affiliate company. All rights reserved.
ПЛАТФОРМА SAP HANA CLOUD Разработка Приложений | Интеграция | Базы данных и Аналитика | Foundation
SAP JAM – Совместная Работа
ARIBA BUSINESS NETWORK – сотрудничество В2В
ПРИЛОЖЕНИЯ SAP ДЛЯ БИЗНЕСАMANAGED CLOUD
SAPBusinessSuite on HEC
SAP Business Warehouse on HEC
От SAP или ПАРТНЕРОВЛЮДИ КЛИЕНТЫ ДЕНЬГИ ПОСТАВЩИКИ
Предложение SAP в облакеИнновации и Скорость – единый подход
CLOUD SUITES
ERP
приложения ПАРТНЕРОВ
/ISV
HANA.COM
приложенияHANA CLOUD
© 2014 SAP AG or an SAP affiliate company. All rights reserved.
© 2013 SAP AG. All rights reserved. 19
Факты о SAP Cloud
• Пользователи облачных сервисов SAP: более 36 миллионов – больше, чем у любого другого вендора на планете
• Наиболее полный портфель облачных бизнес-приложений – для всех основных бизнес-процессов: HR, закупки, продажи, сервис, маркетинг
• Гибкость суперсовременной облачной платформы – обеспечивает небывалую оперативность управления бизнес-процессами и внедрения инноваций: быстрее, чем когда бы то ни было
36+ млн пользователей облачных приложений SAP
12+ млн пользователей SAP Jam
1,6+ млн Компаний в SAP Ariba Network
2,5+ млн Крупнейшие внедрения
• Крупнейшая социальная бизнес-платформа – SAP Jam (более 12 миллионов пользователей)
• Крупнейшая бизнес-сеть (business network) в мире – более 1,5 миллионов компаний совершают транзакции на сумму более $500 млн ежегодно
• Крупнейшие внедрения облачных продуктов в мире – некоторые из них на более чем 2 миллиона пользователей
ЦОД SAP в России Открытие в 2014 г.
• На Петербургском Международном Экономическом Форуме было подписано соглашение с Ростелеком о размещении на его площадке Центра Обработки Данных для Облачных Решений SAP
• Инвестиции составили более 20 млн евро
SAP Consulting – Breadth of Services
Program Management &
Governance
Technical Services
Unmatched breadth and depth of services, including:
• Internal Capabilities
• SAP Consulting
• End to End Services
• Global Experience & Resources
• Outcome based
• Partner Ecosystem Capabilities
• SI and Boutique Partners offering complimentary services
• Flexible Delivery Models incluSAP Prime
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Более 10 лет опыта внедрения облачных решений
Более 7 тыс. активных клиентов в более чем 120 странах и 27 индустриях
Прямой доступ к разработчикам продуктов SAP
Эксперты по интеграции в России с опытом внедрения как классического решения SAP HCM, так и облачного SuccessFactors
Применение глобальных «лучших практик», позволяющих поддержать каждый шаг проведения изменений в бизнес-процессах
Гарантия качества SAP и единый подход с продуктовой командой
Индустриальные эксперты
Эксперты по интеграции
Единое понимание продуктовой стратегии
Поддержка проекта на всех стадиях
SAP КОНСАЛТИНГ
Опыт SAP Консалтинг
Feel free to connect with me at :
@ChudnovskyAlex
ru.linkedin.com/in/alexchudnovsky/
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THANK YOU!