cloudoffice vs. office 365

For Exchange email, O�ce 365 matches RapidScale’s CloudO�ce,

For migration, support, reliability and �exibility, O�ce 365 doesn’t come close.

MIGRATION No migration services Full migration performed by our CloudIntelligence team

SUPPORT Limited phone support Free 24x7x365 phone support with 60% �rst-time close rate

VIRTUAL SERVER None Full server virtualization with on-demand capacity.

DISASTER RECOVERY No DR plan RapidScale o�ers the best RTO and RPO in the industry

DOCUMENT STORAGE/SHARED DRIVE

None 50 GB of Storage

ALL-IN-ONE IT SOLUTION Not a full IT solution Includes everything a SMB wouldneed for a full IT solution

VIRTUAL DESKTOPVIA CITRIX RECEIVER

Access only O�ce 365 data Access data on any deviceanywhere in the world

Sales: (866) 371-1355Support: (866) 686-0328www.rapidscale.net

OFFLOAD MORE OF YOUR IT WORKLOAD THAN WITH OFFICE 365

CLOUDOFFICE, THE MOST ADVANCED ALL-IN-ONE IT SOLUTION

Windows 7 or 8 Lync 2013Exchange 2013Microsoft O�ce 2010 or 2013

CloudAppsVirtual Desktop Virtual ServerHosted MicrosoftExchange

Disaster Recovery

RapidScale’s CloudO�ce brings the best in technology and software applications to the SMB market. Get your core line of business applications like O�ce 2010, Exchange 2010, SharePoint, ShareFile, and QuickBooks all for one cost e�ective price. Additionally, we can support almost any application that runs your business and will monitor and maintain your core infrastructure: �rewall, routers, switches, etc.

DATA LOCATION & PRIVACY Your data may be stored overseas Your data will never leave the USA

PLATFORM FLEXIBILITY Exchange 2013 only Choose Exchange 2010 or 2013

APPLICATION ADD-ONS Limited ability to deploy speci�c add-ons to speci�c users

Easily deploy add-on services just to users who need them

DEVICE LIMITATIONS Limited number of devices Unlimited devices

MANAGEMENT Your IT sta� is required to manage O�ce 365

RapidScale manages CloudO�ce for you

APP VIRTUALIZATION Limited to Microsoft O�ce Products RapidScale can virtualize any business-critical application into CloudO�ce

COMPLIANCE ARCHIVING Archiving service only claims HIPAA BAA compliance

Email Archiving is compliant with HIPAA, FRCP, SEC, GLBA, FERPA, HITECH & SOX

O�oad more of your IT workload than with O�ce 365 (cont.)

INTEGRATED CLOUD SERVER Microsoft’s cloud server platforms are not integrated

O�ers integrated CloudServer


FORCED PLAN MIGRATIONS User limits force plan changes when you grow

No user limits, scalable basedon need

EASE OF REMOVING USERS Removing an O�ce 365 license requires calling Microsoft support

Easily add and remove licenses using your control panel

CLOUD STORAGE, FILE SYNC AND SHARE

SkyDrive Pro RapidScale delivers better IT admin, security and O�ce/Outlook integration

LYNC No group chat limitations

SHAREPOINT RapidScale also o�ers �le sync and share

IDENTICAL EXCHANGE AND OFFICE FUNCTIONALITYEXCHANGE 50 GB mailboxes; 25 MB messages;

Exchange feature limits in SB plans50 GB mailboxes; 50 MB messages; No feature limits in any plans

SLA UPTIME GUARANTEE Hours of unplanned downtime (99.9% uptime SLA)

100% uptime SLA guarantee

CloudO�ce, the best overall solution


EASE OF USE

ANTI-SPAM AND MALWARE

CENTRAL CONTROL PANEL

ACTIVE DIRECTORY INTEGRATION

Not o�ered in Small Business plan

IDENTICAL EASE OF IT ADMINISTRATION

SINGLE SIGN-ON Deployment does require separate Microsoft and O�ce 365 IDs

RapidScale’s CloudO�ce and Microsoft O�ce 365 o�er similar solutions. The question is, which service will be best for your business? RapidScale’s CloudO�ce gives its customers the best software and technology for SMBs. In addition, CloudO��ce o�ers Desktop as a Service, Disaster Recovery as a Service, and Infrastructure as a Service as an all-inclu-sive package. CloudO�ce also assures their customers the best security features to keep their information safe, such as Tier 3, Class 1 data centers. O�ce 365 only o�ers an option to make your information private, at an additional cost. Without paying the additional cost this means your information is potentially at risk of being compromised.

SMBs have dealt with problems such as rate limits for emails without being consulted prior to installing O�ce 365. Customers that deal with these issues are apparently not given the information they need in order to work O�ce 365 properly. Aside from not receiving the necessary information, dealing with their tech support line is a nightmare. When asking for help, customers are placed on long holds with their tech support line and after �nally being helped, the information provided often times does not solve the problem. This delay costs customers their time and additional expens-es as they constantly �x technical di�culties.

RapidScale’s CloudO�ce provides a “We Care” customer service approach. O�ce 365 seems to focus on customer acquisitions but not necessarily taking care of them. CloudO�ce provides a 24x7x365 support system for our custom-ers regarding any question or concern they may have. We assure our customers that they will be provided with the correct information and direct them to the appropriate person to address their concerns. The bene�t of our customer service is that we are here to help any time of day, making any problem a smooth �x.

Microsoft O�ce 365 does not provide the �exibility of CloudO�ce. O�ce 365 has had a reputation of having a slow turn-around when incurring downtime, making it di�cult to have any access to Microsoft’s features. During downtime, software and data are completely unavailable. Alternately, CloudO�ce guar-antees 100% uptime and includes unlimited bandwidth within our data center. CloudO�ce has the ability to be utilized from any platform whereas O�ce 365 faces issues when used on di�erent devices such as the iPad.

cloudoffice vs. office 365

Technology