CLUB EXCELLENCE PROCESS

(CEP)

WAYS TO IMPROVE YOUR CLUB

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CEP_Why.wmv

WHY CEP?

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WHAT IS CEP?

• CEP is a process to provide all Lions with ways to strengthen their club, both in member involvement and community involvement

• CEP consists of two parts:– Member Survey– Community Assessment

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MEMBER SURVEY• Essentially, is finding out, and acting upon, what

members think about the club environment and club operations

• Survey is simple, direct, and tailorable

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• Survey should be conducted at the beginning of the Lion’s Year

• Survey should be given to new member after six-moths in the club

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MEMBER SURVEY

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Survey Topics:•Club Meetings• Membership• Club Activities• Personal Satisfaction

• Can add specific questions - “how often should we have a program – once a month, every other month, other?”

• Always include a comment box so members may add anything they deem important relative to the topic

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MEMBER SURVEY

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• Conduct during a dinner meeting

• SCORE: 0 = NEVER

TIMELY FEEDBACK

ACTION PLAN/FIXES

4 = ALWAYS

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COMMUNITY ASSESSMENT

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• Essentially, is looking within your service area to identify possible activities, events to change, conduct, support, and organizations to partner

• What kind of volunteer services your area needs• Which projects and programs are important to the people in your area• Are your club’s service projects still needed in your area

• Four assessment focus areas:

• Are other organizations in your area providing similar services

• All members are involved

• Know your club’s resources and capabilities

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COMMUNITY ASSESSMENT

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ASSESSMENT POINTSLIONS ACTIVITIES/PROJECTS

Sight & HearingScholarshipsBlandDiabetesPeace PosterReading ProgramSenior CitizensHealth FairsFood Baskets/KitchensSafetyYouth Camp………….

SchoolsLibrariesSocial ServicesVolunteer GroupsAmerican Legion/VFWPark ServiceEnvironmental GroupsPolice DepartmentHospitals/ClinicsFire DepartmentScouts…………WE SERVE

Where can they come together?

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SUMMARYBENFITS

• Survey– Member Perspective = Involvement– Changes = Positive Movement & Satisfaction

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• Assessment- Better Understanding of Community Needs = Optimizes Club Resources to Needs - Improves Club Visibility = Improves Potential for New Members

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SUMMARYSUPPORT

• LCI Documents:–Member Survey – ME15b and ME15–Community Assessment – MK9

• D24A Global Leadership Team (GLT)• Workshop on the survey or assessment,

or both

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