cmc company overview 2009

Ninoofsesteenweg 255B-1700 Dilbeek, BelgiumTel: 011-32-2-454-5194Fax: [email protected]

Rua Pedroso Alvarenga, 793 5th floorSão Paulo, SP Brazil CEP 04531-010Tel: (55-11) 9941-0393Tel: (55-11) 9996-7294 Fax: (55-11)[email protected]

333 E. Westminster, Apt. 3ALake Forest, IL 60045Tel: (847) 219-7252Fax: (508) [email protected]

292 Lincoln StreetWorcester, MA 01605Tel: (508) 752-9229 Fax: (508) [email protected]

Currie Management

Consultants, IncThe Consultants that Create Results

1

What We Do• Our mission at CMC

is to:– Provide services to

maximize the business and personal goals of our clients

– Provide services that expand our clients’ expectations and capabilities

– Place great value on our clients’ long-term as well as short-term goals

• Our service theme at CMC is:– We create profit

enhancing solutions to strategic and operational issues:

• For:– Business Executives– Senior Management

• Through:– 30+ years of experience– Knowledgeable

consultants• Business Areas

– Management Consulting– Systems Integration– Captive InsuranceCurrie Management Consultants, Inc.

We Are Known By Our Clients

Currie Management Consultants, Inc.

Clients and Industries

Clients• Caterpillar• Deere & Co.• Case/New Holland• Ingersoll-Rand• NACCO• Kohler• Hon Industries• Bridgestone• Bandag• Generac• Lindsay Irrigation

Industries• Construction Equipment• Agricultural Equipment• Industrial Compressors• Industrial Forklifts• Transport Refrigeration• Office/Hearth Products• Commercial Tires• Retread Tires• Power Systems /

Generators• HVAC/R & Power

Conditioning

Who We Are• Staff

– Partners: 4– Consulting Staff: 8– Administrative Staff: 5

• Experience– 30+ years – Active Corporate

Clients: 8– Active

Dealer/Distributor Clients: 400+

– Facilitate 20+ Best Practice Groups in 9 Industries


Who We Are: Bob Currie

• Background– Founded the

Company in 1973– Attended Boston

College• Focus

– Corporate Strategy– International and

Channel Marketing– Business Financial

Plans– Dealership Vision and

SuccessCurrie Management Consultants, Inc.

Who We Are: Michelle Currie

• Background– BA in Management– MA in Counseling

Psychology– American Red Cross Board

of Directors– Published Regional Living

Magazine• Focus

– Leadership Training– Personal Coaching– Business & Personal

Development


Who We Are: George Keen• Background

– 10 Years Supporting and Selling Business Systems to Dealers

– Joined CMC in 1996– Published 4 books

• Focus– Dealer/Distributor Success

and Profits– Sales/Account Management– Dealer Operations– Facilitates Dealer Groups– International Education


Who We Are: George Russell• Background

– CNH European Management

– VP Strategy & Business Development

– Product & Marketing Director

• Focus– Strategy– Dealerization– Companies Going Global– Sustained

implementation for long-term behavioral changes


Who We Are: Matt Hicks

• Background– St Michael’s College BA– Asset & Credit

Management • Focus

– Dealer Groups & Operations Groups

– Company Valuations– Turn Around Analysis– Dealer Operational

Improvements


Who We Are: Robin Currie

• Background– Simmons College BA– Prince Program in Retail

Management– 20 Years Sales

Experience

• Focus– Retail Marketing– Dealer Group

Development– Financial Composites


Who We Are: Felix VanHolzbeek

• Background– Dealer Development &

Management– 12 Years at Citi Bank – Degrees from University of

Brussels in Journalism, Germanic Languages & Commercial & Financial Services

– Speaks 5 Languages• Focus

– Growing the European Client Base

– Developing Dealer Groups– Strategic Marketing in Europe


Who We Are: Anselmo H. Cueva

• Background– 45+ years experience– 20 years as Director of a

company with 2,000 employees

– Business Consultant– University Business

Professor (140,000 students)

• Focus– Company Development– Culture Change– Seminars– Trainings


Who We Are: Heloisa Trincanato

• Background– 20+ years experience – Graphics Sector

Manager– 90 Branch Retail

Manager– Languages: English,

Italian, Portuguese– Attended FGV Business

Administration School • Focus

– Retail Consulting– Training for Sales Teams– Implementation of Currie

Business Plan in Distributors


Who We Are: Patricia Benedetto

• Background– Director Communication and

Social Responsibility– Company Administrator with

MBA and specializing in Third Sector/ Responsibility

– 20+ years experience– Languages: Portuguese, Italian,

English• Focus

− Strategic Planning, Project Elaboration, Development of Social with Communities and Administration of Human Resources and Supplies

− Marketing & Sales


Who We Are: Claudio Trincanato

• Background– Engineering and Business

Management– Director of large group of

companies– Languages: English, Italian,

Portuguese– 25 years experience

• Focus– Operating and Management in

sector such as automotive, metallurgy, logistics, foreign trade, mineral resources, reforestation, agribusiness and specific skills in Electric Sector, New Projects Development, Administrative and Operational Restructuring. Currie Management Consultants, Inc.

Where We Do It• Client Base

– 90%+ Industrial Distribution

– 80% North America• (Office in Worcester, MA)• (Office in Chicago, IL)

– 15% International• (Office in Bruxelles,

Belgium)– 5% International

• (Office in Sao Paulo, Brazil)


What We Do• Company

Strategic Planning• Financial

Modeling• Operational

Benchmarks• Leadership

Training• Best Practice

Groups• Dealer

Development

• Personal Coaching• Mergers &

Acquisitions• Company

Valuations• Industry Research• Profit

Improvement Projects with Clients

• Market Assessment & Redesign


Best Practice GroupsDealer “20” Groups• Yale Lift Truck Dealers

• Hyster Lift Truck Dealers• Toyota Lift Truck Dealers• Caterpillar Lift Truck Dealers• ThermoKing Refrigeration

Dealers• Bandag Commercial Tire

Dealers• IR Air Compressor

Distributors• Kohler Power Generation

Distributors• Generac Power Generation

Dealers• Club Car Distributors &

Dealers• Liebert Air & Power Control

Respresentatives• Case Construction Dealers• John Deere Agricultural

Dealers• Case & New Holland

Agricultural Dealers• JCB Construction Dealers


Training Seminars


Seminars for Managers,

Owners & Sales People

Overview of a Successful Dealer

Running Rental Successfully

Managing a Profitable Service

Department

Fleet Management

Sales Department & Account

Management

Coaching at the Sharp End

Finding Profits in the Parts

Department

Achieving Profit Book Series• In 2004 we began publishing

our “Achieving Profit Potential” Series

• We began with the Service Department Workbook to focus on the dealership department with the largest opportunity for improvement for most dealers

• Fleet Management was written to help dealers organize and take advantage of a new approach many customers were asking them to take in their business

• 2 new books coming in 2009


We are usually technical people by design and managers by default. What most of us don’t have is the technical manual for profitable service management. If you are reading George Keen’s book you have finally found the Service manual on your business, turn to the first page and prepare to learn. Be careful this book could make you admired by your peers, a hero by your company owner, and feared by your competitors; success does have its responsibilities, enjoy the, this book can tell you how. Jim Knox, Service Manager, RP Power

Sales Rep Improvement• Program from 2006-

2008

• We found that over 75% of the Top Sales Reps had specific goals

• Less than 25% of the Bottom Sales Reps had specific goals

• Most dealers went from losing profit on equipment sales to making profit after training with Currie Management Consultants

• About $1,500,000 improvement per dealer

• Sales Reps retained increased their monthly gross profit by $7,000 each. ($84,000 /year)


$3,000,000

$4,000,000

$5,000,000

$6,000,000

$7,000,000

$8,000,000

$9,000,000

$0

$10,000,000

$20,000,000

$30,000,000

$40,000,000

$50,000,000

$60,000,000

$70,000,000

$80,000,000

2006 2007 2008

Sales Gross Profits

Customer Testimonials• As the old saying goes, ‘How do you know where you are

going if you have not got a map to get there?’– Currie Management Consultants has provided our company

with the roadmap for over a dozen years. It was particularly important in 1993 when we suffered a devastating fire. By organizing ourselves and believing in the Currie Model we not only recovered, but prospered beyond what we thought possible. Duncan Murphy, President, Riekes Equipment

• Over the past 6 years Currie Management Consultants has been a constant catalyst driving profitability in our business.– Their capacity to drill down to the basic operating

characteristics of each business unit has simplified our search for the best path to operational improvement.Jim McCurdy, Dealer Principal, Maine Commercial Tire


Additional Testimonials• Michelle is a thorough and knowledgeable consultant to

any level manager in a distributor organization. – The skills that Michelle teaches are practical and will

improve the performance of not only the manager, but of the distributor itself. I highly recommend Michelle Currie and the Currie Management Consultants, Inc. management training curriculum.Brian Ledford, GM, ACF Powergen

• Using Currie Management Consultants’ Account Management has been a large contributor to maintaining revenue in a market where sales have been down 20-30%. – Our share is up. Our people see this company

expanding as opposed to them being laid off.Don Van Houweling, Owner, Van Wall Equipment, Inc.


cmc company overview 2009

Documents