co-creation of knowledge in the interaction age navjit brar, ma, mls reference & instructional...
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Co-Creation of Knowledgein the Interaction Age
Navjit Brar, MA, MLSReference & Instructional Services Coordinator
Robert E. Kennedy LibraryCalifornia Polytechnic State University
San Luis Obispo, California [email protected]
************Mary M. Somerville, MA, MLS, PhD
Associate Library DeanSan José State University
Dr. Martin Luther King, Jr. LibrarySan José, California USA
Tenth National Convention on Knowledge, Library and Information Networking
New Delhi, India
Interaction Age
Interaction Age is a logical extension of the Interaction Age is a logical extension of the
Information AgeInformation Age
Where information is seen as something Where information is seen as something
with which, and around which, people can with which, and around which, people can
interactinteract
Participatory Co-Design
Is a philosophyIs a philosophy: collaboration improves usability and builds relationships
Is a processIs a process: user-centric, interdisciplinary, contextual investigations
Is a set of techniquesIs a set of techniques: usability testing, inquiry learning, interactive evaluation
… for strategic management and marketing approaches in libraries
Participatory Co-Design Fundamentals
Is a ‘research-in-practice’ approach that Is a ‘research-in-practice’ approach that
applies student insights to identify new applies student insights to identify new
Interaction Age opportunities for libraries Interaction Age opportunities for libraries
and librariansand librarians
Human-to-information interactionHuman-to-information interaction
Human-to-human interactionHuman-to-human interaction
Our project supported both types of Our project supported both types of interactioninteraction
Story #1 – Cal Poly
Federated Search Interface Re-Design
. Google ‘look and feel’
• ‘My e-shelf’ functionalities
• ‘My databases’ course lists
• ‘My e-journal’ search history & alert profile
Mock-up
Actual
Lessons Learned
Collaborative re-design produces insights into users’ perspectives.
Interactive dialogue improves user-
centered design concepts.
Evidence-based techniques initiates
promising user-designer relationships.
Story #2: Cal Poly CommonsFaculty Development + Information Technology
+ University Library = Learning Commons Partners Good pedagogy, enabling technology, information
resources
Integrated Service Point = Physical Co-location “One stop” technical and research consultation
“Zone of innovation” Space for experimental approaches to teaching and
learning
Learning Commons Partners’ Goals
Enable faculty innovation and curriculum revitalization with technological infrastructure, pedagogy and technology expertise, and information resources and consultation
Encourage application of constructivist principles to advance students’ information, communication, and technology proficiencies for life long learning
Students’ Learning Commons Requirements
Provide flexible, multi-use collaborative space and services
Promote cross-disciplinary inquiry and discourse
Create interactive student-faculty-staff learning communities
Senior Project MarketplacePurpose
Create a comprehensive development and viewing tool for Senior Projects
Motivation Senior Project is the culminating
Cal Poly graduation requirement. Students need integrated system
for sharing ideas, developing concepts, and demonstrating competence.
Functionality Senior Idea Meeting Place: find
student researchers Senior Project Development:
facilitate faculty supervisor identification and communication
Showcase: find and view finished projects
Work TablesFoodBooks
ComputersCaffeine
+_Couches__ STUDENT HAVEN!
Multimedia Café
Café Requirements Access to food and drinks Study and eat/drink concurrently Study individually Study in groups Relax/leisure time
Initial Design: Café Functionalities Group Tables w/ computer terminals – group work Internet Bar & Work Tables – individual work Coffee & Snack Counter – food/drinks Coffee Tables & Couches – relaxation/leisure
Data Gathering Usability evaluations of Starbucks, Borders, Barnes & Noble,
library Surveys and focus groups
Lounge
Students’Commons
Design Prototype
Individual Workstations
3-D Virtual Reality Studio
A Project
A Theater
A Work of Art
In ConclusionCo-Design offers,New Student-centred learning
outcomes
Reconsideration of non-consultative approach to educational design & delivery strategies
Move from ‘library-centric’ to ‘user-centric’ decision making processes
Advance academic library centrality and reach the unreachable in the Knowledge Age
Copyright Brar-Somerville, 2007
This work is the intellectual property of the authors.
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