www.kent.gov.uk/socialcare8 * social.services@kent.gov.uk 08458 247 100(

Co-ordination

Kent Adult Social Services

Kent Adult Social Services

• Once a client is assessed by the Assessment and Enablement Team as needing a long term service they are given a Personal budget and then transferred to the co-ordination team.

•Cost Setting Guidance Form is completed by the Assessment and Enablement Case Manager and the Finance and Benefit Officer visits to confirm any possible client contribution.

•They are then allocated to a Case Manager, Co-ordinator, Co-ordination Employment Support Worker or Broker in the Co-ordination team.

•Client chooses as part of the Support Plan what, how and by whom the service will be delivered within the preset budget set by the Assessment and Enablement team. This can be planned with support from friends and family, Case Manager, Co-ordination Employment Support Worker or a Broker.

• Following Broker assistance the support plan is sent to the co-ordination team for approval.

• The support plan and personal budget will be finalised, authorised and service user informed by letter of the proposed budget / contribution and then the appropriate services or funding can be put into place.

• Co-ordination Employment Support Worker or Case Manager completes the Direct Payment Form (DP1) setup and associated paperwork. The Direct Payment Agreement is signed by the Social Services representative and the service user.

• The client’s Support Plan is reviewed annually or when required, to determine if their needs are still being met and the plan can be revised as necessary using the Positive Risk Policy guidelines.

• The Co-ordination team will also complete a Direct Payment Finance Review Form (DP4) , 3 months following setup then depending on the regularity on the Direct Payment Risk matrix assessment, either 3, 6, 12 months.

Kent Adult Social Services

Kent Adult Social Services

Support PlanQuestions on the Support Plan:

What is important to you?

Family and friends

Pets Carers I trust and feel comfortable with

Social ActivitiesSupport with personal care

To be able to do things when I want to

Respect

Kent Adult Social Services

What do you want to change or improve in your life?

To give my wife a break from caring for me.

To choose who supports me.

Questions on the Support Plan continued:

Kent Adult Social Services

To get out of the house and socialise.

To choose where I go for respite care.

Questions on the Support Plan continued:

Kent Adult Social Services

How will you be supported and are you employing anyone to provide your support?

• I will employ a Personal Assistant and/or have an agency to help with my assessed needs.

• I will be supported by agency staff provided and managed by Kent Adult Social Services

• My family will take me to the day centre once a week.

• I will go to a care home for 2 weeks to give my husband / wife a rest from caring for me.

Questions on the Support Plan continued:

Kent Adult Social Services

How will you stay safe and well?

Long termplanning

Lifeline

Spare keys

Compromise

Internet

Emergencysupport

Questions on the Support Plan continued:

Kent Adult Social Services

Does the support cost more than the money in your estimated personal budget?

How much does each service cost? If there is not enough funds how will you pay the difference?

How do you receive the money in your personal budget?

• Direct Payments through a bank account or Kent Card

• Budget and / or support managed by KASS

• Budget managed by an independent organisation

• Combination

Questions on the Support Plan continued:

Kent Adult Social Services

ChallengesFear of changeFinance

ProcessResponsibility

Knowledge / Information

Availability

Choice

Questions on the Support Plan continued:

Kent Adult Social Services

Direct Payments

A way of empowering people to manage their own care and personal budgets.

Paid into a clients own bank account or onto a Kent Card which operates like a normal visa card.

The client is responsible for managing the money and using it as agreed by Kent Adult Social Services as per the support plan. The accounts are audited regularly.

Kent Adult Social Services

Direct Payments mean

• Personalised packages

• Choice

• Pay as you go

Kent Adult Social Services

Co-ordination Employment Support Workers and Brokers offer the following support with:

• Personal Assistant recruitment, interviewing, selection and retention of staff, ensuring advice, guidance and paperwork is in line with employment legislation. This can include assistance with employment checklists, Contract of Employment, policies, procedures etc….

Kent Adult Social ServicesSo........

Personal Budgets empower people tomake their own choices about how they spend their time,what they do and thetype of support they would like.

Basically, they keep control over their own lives, which is something that most of us take for granted.