VinelandService Request app

Team RADicals

Rafael Chaves (development)Ken Lyle (PM/BA)

Ariana McTamney (Vineland)

Vineland - Statement

"Service Request Response Mobile App: for community / environmental issues needing attention. For residents use to report issues such as potholes, litter, missing signs, blocked storm drains, illegal dumping, graffiti, information on trees, and more. The features that would be useful are: The user would send a picture, and the App would capture GPS coordinates of the issue, along with a short form or space provided for brief text and/or a dropdown box of common issues."

Our solution

A custom-built software mobile-friendly web application that allows residents to open service requests, and a user interface for city officials to triage, assign and complete the service requests.

How our solution worksThe application is essentially a system of record, with some modern features (mobile-friendly, geolocation).

Residents can open service requests, including an image and geolocation.

City Officials can see requests, triage them, and submit them to be addressed.

Links:

● The application - log in as tkuhn/pass (city official) or slanger/pass (resident)● Source code - model only (actual 3GL code is generated)

Impact on the municipalityFaster addressing of issues around town.

Visibility to residents in how the city deals with issues.

Increased citizen participation.

A better town.

OriginalityOur development approach: rapid-development using models.

Benefits:

● We can focus on the client business● Live prototype available since day-1● Fast to build, faster to maintain● Technology as commodity● Architecture can be evolved after the fact

In the case of Vineland, we put together the required functionality in a few hours, and 89 lines of code.

Generated architecture

UsabilityThe application (as of March 24th) is usable as a proof-of-concept.

Things yet to come before the 31st:

- User registration- Authentication via one or more social networks- Deployment as a generated Java web application- Bug fixes

Supporting materials● Cloudfier, the open-source tool for rapid development of business applications

with models, used in this project: https://cloudfier.com