Cold Calling Control Zones

Peter Brown

Senior Trading Standards Officer

Cold Calling Control Zones?

What are they?

Why are they being set up?

Criteria for establishing a Cold Calling Control Zone?

Where have they been established in Wrexham?

Evaluation – what do the residents think

Future plans

What are they?

Defined areas/zones where the residents decide they don’t want Cold Callers.

Identified by street signs and door stickers

Householder information packs on dealing with Cold Callers

Community led – Neighbourhood Watch, Community Councils, Police, PCSO’s, Community Safety Partnership

Why are they being set up?

Links between cold calling and criminal activities e.g. distraction burglary and bogus trading

Reduce crime and fear of crime

Help residents if they don’t want to deal with Cold Callers

Demand from residents

Criteria

Office of Fair Trading Guidance

Evidence of justified problem e.g. spate of burglaries/unwanted cold callers

High proportion of vulnerable residents

There must be meaningful consultation

Periodic evaluation and review

Where have the zones been established?

Burton Rise, Gresford BrynIssa Road, Brynteg Green Park, Erddig Borras Park (2 zones) Borras (4 zones) The Byeway, Acrefair Stockwell Grove, Hightown

Goulbourne Princess Avenue/Craig

Close, Chirk Brook Street/Plas Isaf,

Rhosymedre Sandown Close, Bangor on

Dee Parkside Sheltered

Housing Overton

Evaluation

Carried out in February 2008

Over 300 residents responded

97% considered Cold Calling Control Zones worthwhile

99% felt safer in their homes

87% said the number of callers had reduced

73% felt better equipped to deal with Cold Callers

Future Plans

Areas with high incidence of cold calling Penycae and Pandy currently under consideration Other areas being monitored

ContactLise Mitchell, Trading Standards Officer Tel: 813758

Peter Brown, Senior Trading StandardsOfficer. Tel: 813756