“a premium service for your company vehicles”

About Us...

Collision Solutions are an established accident management company with over twenty years’ experience of helping individuals and organisations deal with the consequences of road accidents with minimal disruption to their business.

We operate nationally and our vehicle fleet includes cars, MPVs, 4x4s, commercial vehicles and specialist vehicles.

We are a subscriber to The Association of British Insurers Third Party Agreement. Simply, this means that the services we provide for our clients meet the guidelines set out by the leading insurance companies.

If one of your drivers has an accident...Our service will ensure:• Minimum disruption to your business by managing the claim on your behalf - saving you time.

• 24/7 response nationwide for you and your drivers - giving peace of mind.

• Equivalent replacement vehicle whether a Mini or LGV - allowing the driver to carry on business as normal.

• Recovery of costs involved from the insurer of the negligent driver - no financial loss for your company.

• We will also manage the accident if your driver is negligent – controlling the cost against your insurer.

• If your employees drive their own vehicle on company business - all the benefits still apply.

If your driver is not the negligent party, we will...• Provide an equivalent vehicle to the one

damaged (immediately, if the vehicle is not driveable or road legal.)

• Supervise the repair at a body shop of your choosing, or at one of our national panel of insurance-approved repairers.

• Manage the claim against the negligent driver’s insurer and arrange to recover all costs incurred.

What this means to you...• Minimal disruption to your business – we

provide the vehicle you need to continue your business – when you need it.

• If your vehicle is beyond repair we will provide you with the replacement vehicle until settlement has been made.

• Our fully trained personnel remove the disruption that accidents cause to you as they deal with all aspects of the claim.

• Cash flow benefits – no insurance excess. Car hire charges are claimed from the negligent party’s insurer.

• Helps to control future insurance premium increase.

Even if your driver is the negligent party, we will…• Immediately contact the other party to

minimise the claim against you.

• Offer them a replacement vehicle.

• Offer to repair their vehicle without involving their own insurer.

• In some cases, at our discretion we may be able to offer your driver a vehicle.

What other companies say about us... “Collision Solutions have been our Accident Management Company over the past 3 years, and within this period they have provided an efficient and professional claims handling service which has really taken a weight off our shoulders. The vehicle downtime alone following an accident can be our biggest headache, and Collision Solutions’ “One Stop Shop” for replacement vehicles to keep our staff on the road was one of the deciding factors. We find the Collision Solutions team flexible to the way we run our own business and utilise vehicles. They are keen to create solutions to our problems, knowing they add immediate value to us and the service we provide to our clients.”

Gerard Waldron-Westshield Limited

“We have now been using the services of Collision Solutions for several years. The whole process from initial report of an accident through to settlement always runs as smoothly as possible. Even where disputes are encountered, matters are resolved in a timely manner with clients being updated on a regular basis. The efficiency and professionalism provided by all management and staff is second to none - we wouldn’t hesitate in recommending Collision Solutions to insurers, brokers, repair shops and indeed the most important of all, drivers.”

Roger Green - UK & Ireland Insurance

If your employees drive their own vehicles whether on company business or just for private use

ALL THE BENEFITS APPLY!

• Minimum disruption to your business

• One phone call to deal with the claim

• Replacement vehicle, similar to their own

• No Excess to pay, if not the negligent party

• Car Hire charges are claimed from the negligent party’s insurer

Frequently Asked QuestionsQ Must I use my insurer’s recommended repairer?A. No, the choice of repairer remains yours.Q Will the insurance cover on the replacement vehicle be the same as the company

vehicle?A Yes, we will arrange cover for the replacement vehicle with your insurer.Q. We have specialist vehicles. Can you still help?A. Yes. We have provided refrigerated vans, horse boxes and even an ice cream van!

When your employee calls us from the scene of the accident, our professional support team will take details of the accident and provide advice where needed.

We will then assess whether there is a negligent party against whom a claim for losses can be pursued. If the accident is deemed to be not the fault of your employee we will provide a suitable replacement vehicle for the duration of the repairs or, if your vehicle is deemed to be a total loss until settlement is received.

If your vehicle is not driveable we will immediately arrange todeliver a suitable replacement vehicle to your employee. If yourvehicle is driveable and still in use following the accident then wewill provide a vehicle for your driver whilst theirs is being repaired.The hire charges for the replacement vehicle will be recovered fromthe negligent drivers insurance company.

In order to save you making a claim on your own insurance policy with the resultant risk of the loss of your no claims bonus we will, if you wish, also agree the cost of repairs to your damaged vehicle,

either with your preferred repairer or one of our network of repairers and authorise and fund those repairs. The charges for the inspection and repairs to your vehicle will be recovered from the insurer of the negligent party.

We will manage your claim and liaise with everyone on your behalf - witnesses, insurers, repairers, and the third party - and, if you require formal legal advice, we will appoint a solicitor to act on your behalf.

We will maintain contact with the repairer of your vehicle and keep you informed of the progress of repairs, therefore ensuring that your vehicle is back on the road as soon as possible.

We will help you recover any other element of loss that you have suffered as a result of the accident e.g. equipment, goods, policy excess, travelling expenses and personal injury.

At our discretion we may also provide a suitable replacement vehicle in cases where your employee was deemed the negligent party.

Our priority is to ensure minimal disruption to You and your business following an accident.However, that is only a part of our service.

We supply handy cards for each employee with contact details

One Call, One ServiCe, One SOlutiOnFREEPHONE

0800 093 8441

For Fast, Free, Friendly adviceFreePHone

0800 093 8441Collision Solutions is a trading name of Collision Solutions Limited.

Regulated by the Ministry of Justice in respect of regulated claims management activities.Registered in England and Wales Company Registration No.5316390

Dewan Industrial Estate, York Avenue, Helmshore, Rossendale. BB4 4JG

Collision Solutions nominated charity is CAFT(The Children’s Adventure Farm Trust)

www.childrensadventurefarm.org