comcept m-i-s

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    http://www.getrichslowly.org/blog/2011/05/18/is-an-mba-worth-it/

    RESEARCH REPORT

    INFORMATION SYSTEM

    OF

    COMCEPT (Pvt) Ltd

    http://www.getrichslowly.org/blog/2011/05/18/is-an-mba-worth-it/http://www.getrichslowly.org/blog/2011/05/18/is-an-mba-worth-it/http://www.getrichslowly.org/blog/2011/05/18/is-an-mba-worth-it/
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    REFERS TO:

    SIR. MUZAMIL AFTABIFTIKHAR QURESHI

    SUBMITTED BY:

    SADIA RIZWAN BAIG

    ROLL NO: 01BBA (HONS)

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    ACKNOWLEDGEMNTWhen I start writing, I stop for while and think what to write?How to write? I have no words to express my feelings. But Ihave to write to offer my humblebees sense toALL MIGHTYALLAH The most beneficial, gracious and merciful whoenable me to perceive higher ideas of life and helped methroughout my life especially in writing this report and allblessing to His favorite PROPHET MUHAMMAD (PBUH) whois the greatest personality of this universe.

    After God I owe my heartiest gratitude to my parents and myfamily whose prayers encouraged me to complete my task. Iam also extremely thankful to my teacher Sir Muzamil AftabIftikhar Qureshi for his sympathetic treatment, reward lesshelp, precious suggestions, constant encouragement andpersonal interest and kind guideline that enable to write myreport.

    SADIA RIZWAN

    BBA HONS

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    Management Information System provides information needed to manage the

    organization efficiently and effectively. MISinvolves three primary resources:

    People

    Technology

    Information

    MIS differs from information system in such a way that information system are

    used to analyze operational activities in the organization. MIS used to tied to the

    automation or support of human decision making that is

    Decision Support System

    Expert System

    Executive Support System

    Initially in business and other organizations, internal reporting, was produced

    manually and only periodically, as a byproduct of accounting system. The term

    MIS arose to describe such application providing manager with information

    about sales, inventories, and other data that data would help in managing a

    enterprise.

    THE SUCCESSFUL MANAGEMENT INFORMATION SYSTEM successful MISsupports a business long range plans providing report based on performance

    analysis in critical area to those plans with feedback.

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    INTRODUCTION

    The comcept company was incorporated in 1992 and it was ISO9001-2000certified company. The company basically shares the diverse variety of

    Engineering to make good variety of products.

    The company made revolution in the field of telecommunication, alternative

    energy sources, and management system

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    To be internationally renowned, total customer

    satisfaction, customized innovative engineering

    technology solutions for telecommunication, electronic

    modules, and information technology.

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    The COMCEPT core values are

    Continual improvement

    Ethical culture

    Innovation

    Flourishing of local engineering industry

    Customer satisfaction

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    In addition to supply of product, its installation, commissioning and after sales

    support the company makes a renowned image in engineering industry of

    Pakistan. Comcept offers the services to its parties and customer of contract

    design, product manufacturing support, consultancy for innovation in electronic,

    telecommunication, and alternative energy project or products .The Company

    also offers the maintenance facilities for their products and services.

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    INCLUDES

    CNG DESPENSER

    VoIP call centers

    Wireless desktop Phones

    Pay phones Network

    Power supplies

    Customized Application for Telecom network

    During the manufacturing of products quality remains a primary objective inCOMCEPT COPMANY this means to achieve the 100%customer satisfaction

    through the utmost effort of their team.

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    The COMCEPT team builds on following pillars:

    Definiteness of purpose

    Knowledge of Business

    Commitment

    They are Goal and Result oriented

    Team Players

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    Joint VentureSYMBIA (Pvt) Ltd is a joint venture subsidiary of COMCEPT (PVT) LTDwas

    established in 2002by a group of professionals who have been associated withthe Telecommunication industry in Pakistan

    Organizational Hierarchy

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    Major competitors

    In making CNG dispenser

    Global Pakistan, DIYTraders, Alibaba.com

    In making VoIP call centers

    Abdullah communicators, VoIP Life, Grand stream Pakistan

    The company has two divisions

    1 Domestic

    2 Commercial

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    The financial performance of Comcept Comp was at

    breakeven point. The company does not show any

    significant improvement in its financial record. The

    company economic condition was fluctuating.

    Reasons for at breakeven pointThe management discusses several factors for staying at its

    breakeven point such as implementation of new govt taxes , natural

    disasters, low supply of electricity and gas , leaving of foreign

    investors from Pakistan .Monthly expenses was reduced from 9

    million to 6 million per month. Government policies are also changed

    about business.

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    Strategies of ComceptAs a consumer and business product company Comcept company

    does not have the major environmental problem of their products.

    To meet both consumer demand and safeguard the environment,

    they recycle, reuse and packaging wherever possible. Each business

    is committed to responsible use of resources required in

    manufacturing then products.

    Supply chain strategy

    During this phase a company decides how to structure the supplychain over the next several years. The company makes long term

    decision in regards to location and capacities of production and ware

    housing facilities, the products to be manufactured, mode of

    transportation to be made and information system and so on. In order

    to ensure the good supply chain strategy the company has to provide

    and manage transport for the delivery of products as well as the

    arrangement of third party that comcept made contract with them andalso arranged services for the procurement of products.

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    The material planning and sourcing

    The material planning and sourcing is carried out as well. Sources of

    raw material are identified and terms and conditions are negotiated.Capacity planning is also done at this stage. Sales forecasting and

    production planning depends upon the capacity of the organization

    with respect to

    1 Production in 15 days (2 CNG dispenser)

    2 Storage in 15 days (depends on situation)

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    Research type and General goal

    The proposed research is descriptive, and applied.

    Qualitative Research

    Qualitative data was only used in this research. The

    qualitative data was collected through interviews, personal

    analysis, and self observation.

    Primary SourcesPrimary sources are the raw data without interpretation that

    represents an official opinion. Examples of primary sources

    are memos, letters, interviews, and census.

    Secondary Sources

    Secondary sources are interpretation of primary data.Example of secondary data different search engines, articles,

    and encyclopedias.

    Population

    The population of report was 300+ employees.

    Population sample

    Interviews, descriptive discussion with 4 managers and 5

    employees are become the sample population of report.

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    Business Process

    There are so many products, operation centers, and required massive

    co ordination of each department activity

    , geographic location and employees. Comcept used self design

    business suit application in the management of their enterprise

    resource management.

    INFORMATION SYSTEM OF

    COMCEPTThe information system in comcept was not very wide.

    Comcept was trying to move in to paper free

    environment but due to its fluctuating performance it is

    not possible yet.

    Comcept Hardware

    The hardware used in comcept was consist of different

    machines and the use branded hardware, it includes

    Dell (laptop)

    Intel

    Hp (printer and Scanner)

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    Comcept software

    The software of comcept was design by its own IT managers Mr.

    Fahad Farooq and Mr. Hashim.

    Accounts software was GL, which is designed by Sidat Haider.

    Comcept uses

    Chip card software

    Employee software

    Application softwareComcept uses different application software for its differentdepartment . It uses

    Production planning

    Purchase management

    Employee information system

    MAQ code

    IPMS (Finance dept)

    SERVER

    (In context of Client server architecture)

    Computer program running to serve the requests of others program

    and clients.

    (In context of Internet protocol network)

    A server is a program that operates as a socket listener.

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    In Comcept following types of server are used

    Application server (dedicated to running the certain a software

    application)

    Fax server (provides fax services for clients)

    Proxy server (acts as a intermediately for request from clients

    seeking resources from others)

    Web server (a server that HTTP clients connect to in order to send

    commands and receive responses along with the data contents)

    Micro soft

    BACKEND SERVER

    The Comcept uses SQL 2008R2 server that according to them

    operates in Windows XP, Windows server 2003, Windows Vista,

    Windows Server 2008 and in Windows 7.

    It helps them in data storage, Buffer management, Logging and

    Transaction, Concurrency and Locking, Data retrieval.

    INTRANET

    The comcept uses the mix and match of intranet like World call, wired

    and unwired system.

    EXTRANETIn comcept the extranet net was not commonly used and it had a very

    limited scope.

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    On line ticketing system

    In comcept they facilitate their employees and

    customers by providing a platform of online ticketing.This is design system in which a customer or employee

    send a mail to the information system of comcept, this

    information system alot a ticket code to that email and

    that mail was send to relevant department .The mail

    was not deleted from the system until and unless the

    itself did not say to delete it.

    Transaction processing system

    A transaction processing system is a type of

    information system .TPS that generates or

    modifies the data that is eventually stored in aninformation system collect, store, modify and

    retrieve the transaction of an organization. A

    transaction is an event that generates or modifies

    data that is eventually stored in an information

    system.

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    TRANSACTION PROCESSING SYSTEM IN

    COMCEPT

    Since comcept have become very dependent on TPS, or break down

    in their TPS may stop the business regular routines and thus stopping

    its operations for a time. In order to prevent data loss and minimize

    disruption when TPS breaks down a welldesigned back up recoveryprocedure is put in to use.

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    Comcept uses different backup software in case of

    disturbance in its TPS and other processes.

    Php

    LINUX

    UNIX

    LINUX ------------The software used as back end in comcept

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    PAYROLL TPS

    In comcept pay roll tps is designed to get information and

    record of the employees and then calculated his or her annual

    earnings. Its get information about the employee fromemployees department and from general ledger and sends it

    toPay roll TPS from where it links that information with the

    previous record and prepare a report which is forward to

    management. Management takes notice the record of

    employees efficiency to work and may declare addedbonuses or other incentives. This report is checked and

    approved by the management and after which check is issuedto the employee and when the check is cashed the record is

    up dated in the general ledger as well as the master pay roll

    (Hub)

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    Employee General Ledger

    Management report Pay roll tps

    Check passes by management Pay roll master file

    (HUB)

    Check issued to management

    General Ledger

    TPS IN COMCEPT

    File HUB

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    Employee recordAll employees are supposed to log in when they areentered in the comcept and log out on leaving by

    tracing there thumb impression on biometrics device.

    This device is connected with the HUB which

    continually records there hours spent in the company.

    The Comcept has their own set up named LN which

    make a record of all transactions made by made by an

    employee this help management to monitor the working

    efficiency of an employee.

    Employee log in

    Bio metrics device Hub

    Employee log out

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    Relationship of MIS with TPS

    Mis reports and summarizes the organizations basic

    operations and these reports come from the basic transactionprocessing system. In case of comcept, the TPS of customer

    identification and Pay roll provides the basic information about

    organization activities. These activities are either summarizes

    in the form of reports for then manager so that they can check

    weteher the company is working properly or not. If there are

    some flaws, then they can take control measures to fix these

    flaws.

    TPS MIS

    Mis Files

    Pay roll Pay roll TPS------- Pay rolls Data ofemployees

    Customer CI TPS------------ Customer Data

    Identification master file

    EmployeeEmployee record---- Employee Data

    Info master file

    MIS

    Report

    Manager

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    CONCLUSION

    Limited use of information system

    Training programs are not held widely

    Strong back up system

    Procurement dept has no information system

    Rewards and bonuses are extensively given to

    employees

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    Recommendations

    Continue development in information technology.

    Develop and implement more training programs.

    Shared incentive programs.

    Shared purpose.

    Top to bottom implementation process and new mind

    sets company wide.Installation of information system in Procurement

    department

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    www.buzzle.com/articles/major_typesofsoftware.html

    www.careerealism.com/

    www.com_cept.com/

    Mr. MUZAMIL AFTAB QURESHI (Instructor & Visit Conducting

    Officer)

    Mr. Tariq (human resource manager comcept)

    Mr. Fahad Farooq (IT manager comcept)

    Mr .Asif (marketing dept)

    http://www.buzzle.com/articles/major_typesofsoftware.htmlhttp://www.buzzle.com/articles/major_typesofsoftware.htmlhttp://www.careerealism.com/http://www.careerealism.com/http://www.com_cept.com/http://www.com_cept.com/http://www.com_cept.com/http://www.careerealism.com/http://www.buzzle.com/articles/major_typesofsoftware.html
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    Questionnaire

    Is information system installed in your department?

    Yes

    No

    In case of failure of information system are you able to work withoutit?

    Yes

    No

    Comcept information system helps you in decision making?

    Yes

    No

    Completing tasks by using information system is difficult for you?

    Yes

    No

    After implementation of information system your department workefficiency is improved?

    Yes

    No

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    Is information system decreases your empowerment?

    Yes

    No

    Training of employees relating to the use of information system are

    held widely in comcept?

    No

    Are you want that information system network in comcept will be

    extended in whole organization?

    Yes

    No