comcept m-i-s
TRANSCRIPT
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http://www.getrichslowly.org/blog/2011/05/18/is-an-mba-worth-it/
RESEARCH REPORT
INFORMATION SYSTEM
OF
COMCEPT (Pvt) Ltd
http://www.getrichslowly.org/blog/2011/05/18/is-an-mba-worth-it/http://www.getrichslowly.org/blog/2011/05/18/is-an-mba-worth-it/http://www.getrichslowly.org/blog/2011/05/18/is-an-mba-worth-it/ -
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REFERS TO:
SIR. MUZAMIL AFTABIFTIKHAR QURESHI
SUBMITTED BY:
SADIA RIZWAN BAIG
ROLL NO: 01BBA (HONS)
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ACKNOWLEDGEMNTWhen I start writing, I stop for while and think what to write?How to write? I have no words to express my feelings. But Ihave to write to offer my humblebees sense toALL MIGHTYALLAH The most beneficial, gracious and merciful whoenable me to perceive higher ideas of life and helped methroughout my life especially in writing this report and allblessing to His favorite PROPHET MUHAMMAD (PBUH) whois the greatest personality of this universe.
After God I owe my heartiest gratitude to my parents and myfamily whose prayers encouraged me to complete my task. Iam also extremely thankful to my teacher Sir Muzamil AftabIftikhar Qureshi for his sympathetic treatment, reward lesshelp, precious suggestions, constant encouragement andpersonal interest and kind guideline that enable to write myreport.
SADIA RIZWAN
BBA HONS
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Management Information System provides information needed to manage the
organization efficiently and effectively. MISinvolves three primary resources:
People
Technology
Information
MIS differs from information system in such a way that information system are
used to analyze operational activities in the organization. MIS used to tied to the
automation or support of human decision making that is
Decision Support System
Expert System
Executive Support System
Initially in business and other organizations, internal reporting, was produced
manually and only periodically, as a byproduct of accounting system. The term
MIS arose to describe such application providing manager with information
about sales, inventories, and other data that data would help in managing a
enterprise.
THE SUCCESSFUL MANAGEMENT INFORMATION SYSTEM successful MISsupports a business long range plans providing report based on performance
analysis in critical area to those plans with feedback.
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INTRODUCTION
The comcept company was incorporated in 1992 and it was ISO9001-2000certified company. The company basically shares the diverse variety of
Engineering to make good variety of products.
The company made revolution in the field of telecommunication, alternative
energy sources, and management system
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To be internationally renowned, total customer
satisfaction, customized innovative engineering
technology solutions for telecommunication, electronic
modules, and information technology.
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The COMCEPT core values are
Continual improvement
Ethical culture
Innovation
Flourishing of local engineering industry
Customer satisfaction
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In addition to supply of product, its installation, commissioning and after sales
support the company makes a renowned image in engineering industry of
Pakistan. Comcept offers the services to its parties and customer of contract
design, product manufacturing support, consultancy for innovation in electronic,
telecommunication, and alternative energy project or products .The Company
also offers the maintenance facilities for their products and services.
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INCLUDES
CNG DESPENSER
VoIP call centers
Wireless desktop Phones
Pay phones Network
Power supplies
Customized Application for Telecom network
During the manufacturing of products quality remains a primary objective inCOMCEPT COPMANY this means to achieve the 100%customer satisfaction
through the utmost effort of their team.
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The COMCEPT team builds on following pillars:
Definiteness of purpose
Knowledge of Business
Commitment
They are Goal and Result oriented
Team Players
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Joint VentureSYMBIA (Pvt) Ltd is a joint venture subsidiary of COMCEPT (PVT) LTDwas
established in 2002by a group of professionals who have been associated withthe Telecommunication industry in Pakistan
Organizational Hierarchy
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Major competitors
In making CNG dispenser
Global Pakistan, DIYTraders, Alibaba.com
In making VoIP call centers
Abdullah communicators, VoIP Life, Grand stream Pakistan
The company has two divisions
1 Domestic
2 Commercial
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The financial performance of Comcept Comp was at
breakeven point. The company does not show any
significant improvement in its financial record. The
company economic condition was fluctuating.
Reasons for at breakeven pointThe management discusses several factors for staying at its
breakeven point such as implementation of new govt taxes , natural
disasters, low supply of electricity and gas , leaving of foreign
investors from Pakistan .Monthly expenses was reduced from 9
million to 6 million per month. Government policies are also changed
about business.
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Strategies of ComceptAs a consumer and business product company Comcept company
does not have the major environmental problem of their products.
To meet both consumer demand and safeguard the environment,
they recycle, reuse and packaging wherever possible. Each business
is committed to responsible use of resources required in
manufacturing then products.
Supply chain strategy
During this phase a company decides how to structure the supplychain over the next several years. The company makes long term
decision in regards to location and capacities of production and ware
housing facilities, the products to be manufactured, mode of
transportation to be made and information system and so on. In order
to ensure the good supply chain strategy the company has to provide
and manage transport for the delivery of products as well as the
arrangement of third party that comcept made contract with them andalso arranged services for the procurement of products.
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The material planning and sourcing
The material planning and sourcing is carried out as well. Sources of
raw material are identified and terms and conditions are negotiated.Capacity planning is also done at this stage. Sales forecasting and
production planning depends upon the capacity of the organization
with respect to
1 Production in 15 days (2 CNG dispenser)
2 Storage in 15 days (depends on situation)
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Research type and General goal
The proposed research is descriptive, and applied.
Qualitative Research
Qualitative data was only used in this research. The
qualitative data was collected through interviews, personal
analysis, and self observation.
Primary SourcesPrimary sources are the raw data without interpretation that
represents an official opinion. Examples of primary sources
are memos, letters, interviews, and census.
Secondary Sources
Secondary sources are interpretation of primary data.Example of secondary data different search engines, articles,
and encyclopedias.
Population
The population of report was 300+ employees.
Population sample
Interviews, descriptive discussion with 4 managers and 5
employees are become the sample population of report.
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Business Process
There are so many products, operation centers, and required massive
co ordination of each department activity
, geographic location and employees. Comcept used self design
business suit application in the management of their enterprise
resource management.
INFORMATION SYSTEM OF
COMCEPTThe information system in comcept was not very wide.
Comcept was trying to move in to paper free
environment but due to its fluctuating performance it is
not possible yet.
Comcept Hardware
The hardware used in comcept was consist of different
machines and the use branded hardware, it includes
Dell (laptop)
Intel
Hp (printer and Scanner)
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Comcept software
The software of comcept was design by its own IT managers Mr.
Fahad Farooq and Mr. Hashim.
Accounts software was GL, which is designed by Sidat Haider.
Comcept uses
Chip card software
Employee software
Application softwareComcept uses different application software for its differentdepartment . It uses
Production planning
Purchase management
Employee information system
MAQ code
IPMS (Finance dept)
SERVER
(In context of Client server architecture)
Computer program running to serve the requests of others program
and clients.
(In context of Internet protocol network)
A server is a program that operates as a socket listener.
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In Comcept following types of server are used
Application server (dedicated to running the certain a software
application)
Fax server (provides fax services for clients)
Proxy server (acts as a intermediately for request from clients
seeking resources from others)
Web server (a server that HTTP clients connect to in order to send
commands and receive responses along with the data contents)
Micro soft
BACKEND SERVER
The Comcept uses SQL 2008R2 server that according to them
operates in Windows XP, Windows server 2003, Windows Vista,
Windows Server 2008 and in Windows 7.
It helps them in data storage, Buffer management, Logging and
Transaction, Concurrency and Locking, Data retrieval.
INTRANET
The comcept uses the mix and match of intranet like World call, wired
and unwired system.
EXTRANETIn comcept the extranet net was not commonly used and it had a very
limited scope.
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On line ticketing system
In comcept they facilitate their employees and
customers by providing a platform of online ticketing.This is design system in which a customer or employee
send a mail to the information system of comcept, this
information system alot a ticket code to that email and
that mail was send to relevant department .The mail
was not deleted from the system until and unless the
itself did not say to delete it.
Transaction processing system
A transaction processing system is a type of
information system .TPS that generates or
modifies the data that is eventually stored in aninformation system collect, store, modify and
retrieve the transaction of an organization. A
transaction is an event that generates or modifies
data that is eventually stored in an information
system.
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TRANSACTION PROCESSING SYSTEM IN
COMCEPT
Since comcept have become very dependent on TPS, or break down
in their TPS may stop the business regular routines and thus stopping
its operations for a time. In order to prevent data loss and minimize
disruption when TPS breaks down a welldesigned back up recoveryprocedure is put in to use.
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Comcept uses different backup software in case of
disturbance in its TPS and other processes.
Php
LINUX
UNIX
LINUX ------------The software used as back end in comcept
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PAYROLL TPS
In comcept pay roll tps is designed to get information and
record of the employees and then calculated his or her annual
earnings. Its get information about the employee fromemployees department and from general ledger and sends it
toPay roll TPS from where it links that information with the
previous record and prepare a report which is forward to
management. Management takes notice the record of
employees efficiency to work and may declare addedbonuses or other incentives. This report is checked and
approved by the management and after which check is issuedto the employee and when the check is cashed the record is
up dated in the general ledger as well as the master pay roll
(Hub)
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Employee General Ledger
Management report Pay roll tps
Check passes by management Pay roll master file
(HUB)
Check issued to management
General Ledger
TPS IN COMCEPT
File HUB
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Employee recordAll employees are supposed to log in when they areentered in the comcept and log out on leaving by
tracing there thumb impression on biometrics device.
This device is connected with the HUB which
continually records there hours spent in the company.
The Comcept has their own set up named LN which
make a record of all transactions made by made by an
employee this help management to monitor the working
efficiency of an employee.
Employee log in
Bio metrics device Hub
Employee log out
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Relationship of MIS with TPS
Mis reports and summarizes the organizations basic
operations and these reports come from the basic transactionprocessing system. In case of comcept, the TPS of customer
identification and Pay roll provides the basic information about
organization activities. These activities are either summarizes
in the form of reports for then manager so that they can check
weteher the company is working properly or not. If there are
some flaws, then they can take control measures to fix these
flaws.
TPS MIS
Mis Files
Pay roll Pay roll TPS------- Pay rolls Data ofemployees
Customer CI TPS------------ Customer Data
Identification master file
EmployeeEmployee record---- Employee Data
Info master file
MIS
Report
Manager
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CONCLUSION
Limited use of information system
Training programs are not held widely
Strong back up system
Procurement dept has no information system
Rewards and bonuses are extensively given to
employees
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Recommendations
Continue development in information technology.
Develop and implement more training programs.
Shared incentive programs.
Shared purpose.
Top to bottom implementation process and new mind
sets company wide.Installation of information system in Procurement
department
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www.buzzle.com/articles/major_typesofsoftware.html
www.careerealism.com/
www.com_cept.com/
Mr. MUZAMIL AFTAB QURESHI (Instructor & Visit Conducting
Officer)
Mr. Tariq (human resource manager comcept)
Mr. Fahad Farooq (IT manager comcept)
Mr .Asif (marketing dept)
http://www.buzzle.com/articles/major_typesofsoftware.htmlhttp://www.buzzle.com/articles/major_typesofsoftware.htmlhttp://www.careerealism.com/http://www.careerealism.com/http://www.com_cept.com/http://www.com_cept.com/http://www.com_cept.com/http://www.careerealism.com/http://www.buzzle.com/articles/major_typesofsoftware.html -
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Questionnaire
Is information system installed in your department?
Yes
No
In case of failure of information system are you able to work withoutit?
Yes
No
Comcept information system helps you in decision making?
Yes
No
Completing tasks by using information system is difficult for you?
Yes
No
After implementation of information system your department workefficiency is improved?
Yes
No
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Is information system decreases your empowerment?
Yes
No
Training of employees relating to the use of information system are
held widely in comcept?
No
Are you want that information system network in comcept will be
extended in whole organization?
Yes
No