commissioner’s dashboard september 2014...ooh behavioral health settings: children served dow:...

21
Commissioner’s Dashboard September 2014 Allison Blake, Ph.D., L.S.W Commissioner October 20, 2014 The data contained in this dashboard is considered preliminary and as a result, these figures might be different than the final reported figures. The data is produced for continuous quality improvement across DCF.

Upload: others

Post on 29-Jan-2021

3 views

Category:

Documents


0 download

TRANSCRIPT

  • Commissioner’s Dashboard

    September 2014

    Allison Blake, Ph.D., L.S.W

    Commissioner

    October 20, 2014

    The data contained in this dashboard is considered preliminary and as a result, these figures might be different

    than the final reported figures. The data is produced for continuous quality improvement across DCF.

  • 86,817 37,241

    49,576 17,284

    7,140 1,544

    40,395 981

    2,041 Remained in same Living situation 96%

    Youth Open with CSOC2 37,241

    9,859

    FCP: Total Clients Served3 6,145 1,619

    723 Placed out of State 2

    27,616 8,162

    24,783 DD Related Calls 1,896

    2,833 489

    15,190 2,515

    31% 318

    10% 2,085

    11 1,227

    96% 23%

    93% 77%

    428

    92% 1,375

    98% 795

    89% 63%

    15,713 83

    3 FCP measures clients served in SBYSP and DV Services. Since Family Success Centers and Home Visitation programs report data in terms of families served, each family is assumed

    to have at least one client.4 DoW measures clients served in SAARC and Displaced Homemakers. RPE measures doses or activities provided and does not allow for an unduplicated count of clients served.5 Families served by DCF includes CP&P families and FCP families. FCP families served data has a one month lag. 6

    CSOC Children may receive multiple services and are counted multiple times.7 FCP quick facts are based on new clients/families. DoW quick facts are based on new and ongoing clients/families served.8

    The cumulative number of human trafficking referrals between Nov and September 2014 was 111.

    Response Timeliness Residential

    2 The definition for "Youth Open with CSOC" reflects youth who are involved and eligible to receive services through CSOC.

    Entries to Care

    Caseload: Intake SAARC: Clients Served (April- June 2014)

    Caseload: Permanency Displaced Homemaker: Clients Served (April- June 2014)

    Caseload: Adoption New Clients

    Subsidized Adoptions/KLG(Includes Subsidized Adoptions and subsidized KLGs)

    RPE: Doses/Activities provided at Implementation Sites

    (Nov-Jan)1 Some children may be served by both CP&P and CSOC, and are over-represented in the final count of children served in the month.

    CWS Referrals SBYSP: Clients Served (August)

    Number of Human Trafficking Referrals8 DV Services: Clients Served (August)

    CP&P Quick Facts FCP & DoW Quick Facts7

    Hotline Referrals FSCs: Families Served (August)

    Monthly Staff Contacts/Children OOH Non-Residential

    CPS Reports Home Visiting: Families Served (August)

    DCF: Families Served in the Month5 PerformCare Calls

    CP&P

    FCP (Family Success Centers & Home Visiting) Sandy Related Calls

    Care Management: Children Served

    OOH Behavioral Health Settings: Children Served

    DOW: Total Clients Served4 (Monthly Average)

    On or About September 30, 2014

    DCF At a Glance CSOC6 Quick Facts

    DCF: Total Children Served in the Month1 Youth Open with CSOC (unduplicated count)

    CP&P: Children/Youth Served DD Eligible Children (unduplicated count)

    OOH Setting (< 18) MRSS: Dispatches in the month

    In-Home Setting (< 18) MRSS: Interventions (includes prior dispatches)

    Youth 18-21

    The data contained in this dashboard is considered preliminary and as a result, these figures might be different than the final reported figures.

    The data is produced for continuous quality improvement across DCF. 2

  • December

    2013

    September

    2014

    ∆ from

    Dec 2013

    MSA

    Target

    Initial FTMs (August 2014) 69% 79% 10% 90%

    Quarterly FTMs 54% 79% 25% 90%

    Initial Case Plans (August 2014) 97% 93% -4% 95%

    Ongoing Case Plans 98% 98% 0% 95%

    CW visits Child Monthly (at placement site) 94% 93% -1% 98%

    CW visits Child 2x/Mo 1st2Mo (July 2014) 89% 93% 4% 95%

    CW visits Parent 2x/Mo 74% 74% 0% 95%

    Parent visits Child 4x/Mo 56% 55% -1% 60%

    Response Timeliness 97% 96% -1% 98%

    Investigation Timeliness CP&P (July 2014) 63% 75% 12% 98%

    Investigation Timeliness IAIU 85% 84% -1% 80%

    Ind. Living Assessments 14-18 yrs 96% 85% -11% 95%

    Caseloads: Intake 87% 92% 5% 95%

    Caseloads: Permanency 95% 98% 3% 95%

    Caseloads: Adoption 87% 89% 2% 95%

    MSA Updates Comparing December 2013 to September 2014

    This table compares performance in the most current month to the last month of the previously published monitoring report (December 2013)

    The blue bar indicates DCF performance in the current month. The red bar indicates the difference between

    the current performance and the MSA target. Measures with a 30 or 60 day lag are noted next to the description

    of the measure.

    Caseworker visits with Child in Placement (all locations) August: 98%

    The data contained in this dashboard is considered preliminary and as a result, these figures might be different than the final reported figures.

    The data is produced for continuous quality improvement across DCF. 3

  • SECTION I: CHILD PROTECTION & PERMANENCY 5

    SECTION II: ADOLESCENT SERVICES 10

    SECTION III: INSTITUTIONAL ABUSE INVESTIGATION UNIT 11

    SECTION IV: CHILDREN'S SYSTEM OF CARE 12

    SECTION V: FAMILY & COMMUNITY PARTNERSHIPS 15

    SECTION VI: DIVISION ON WOMEN 16

    SECTION VII: TRACKING DATA AFTER SUPERSTORM SANDY 18

    SECTION VIII: KEY PERFORMANCE INDICATORS BY CPP LOCAL OFFICE 21

    Table of Contents

    The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

    the final reported figures. The data is produced for continuous quality improvement across DCF. 4

  • n for

    9/2014

    ∆ from

    9/2013

    24,783 1%

    49,576 1%

    42,028 1%

    (53%)

    (39%)

    (7%)

    (1%)

    1,162 15%

    620 5%

    1,999 -4%

    13,714 1%

    428 -12%

    357 -23%

    Entries to Care

    Exits from Care

    7,548 0%

    Data in this chart includes children up to age 20.99

    Families Under CP&P Supervision

    Children Under CP&P Supervision

    Children Receiving CP&P In-Home Services

    Children in Subsidized Kinship Legal Guardianship

    Children in Subsidized Adoptions

    Resource Family (non-Kin)

    Resource Family Kinship

    CP&P Quick Facts

    Section I: Child Protection & Permanency

    Group and Residential

    Children in CP&P Out-of-Home Placement

    Independent Living

    Children Legally Free for Adoption (Excludes TPR Appeals)

    Finalized Adoptions to date (CY 2014)

    10,390

    9,465 8,846

    7,900

    7,171 7,018

    7,361 7,330 7,493 7,637 7,671 7,735 7,775 7,660 7,640 7,552 7,548

    2,000

    3,000

    4,000

    5,000

    6,000

    7,000

    8,000

    9,000

    10,000

    11,000

    2006 2007 2008 2009 2010 2011 2012 2013 Jan'14

    Feb'14

    Mar'14

    Apr'14

    May'14

    Jun'14

    Jul'14

    Aug'14

    Sep'14

    Children in Out-of-Home Placement: Annual Entries, Exits and Monthly Point in Time Populations

    Children in Placement-Point in Time Entries Exits

    Point In Time data is based on data as of the last day of each month.

    The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

    the final reported figures. The data is produced for continuous quality improvement across DCF. 5

  • 59.5%

    Section I: Child Protection & Permanency

    State Central Registry StatisticsTotal SCR Intakes Recorded in NJ SPIRIT

    CPS Reports

    CWS Referrals

    Non CPS/CWS Child Related Calls

    9.8%

    15,190

    30.7%

    94% 91% 93% 93%

    94% 93% 95% 97% 97% 96% 95% 95% 96%

    69% 66% 61% 63%

    72% 77% 79% 76% 75% 76% 75%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    Sep2013

    Oct2013

    Nov2013

    Dec2013

    Jan2014

    Feb2014

    Mar2014

    Apr2014

    May2014

    Jun2014

    Jul2014

    Aug2014

    Sep2014

    Response and Investigation Timeliness (MSA Target= 98%)

    CPS Response Timeliness CPS Investigation Timeliness

    Axis begins at 30% to enhance separation.

    Investigations have a 60 day lag in reporting.

    July 2014: 7% of the Investigations received had a Substantiated finding & an additional 8% had an established finding.

    The variation in performance on investigation timeliness in the Fall of 2013 is likely due to the high number of referrals re ceived in October 2013 (see above).

    6,513

    5,752

    6,994

    6,516

    7,136

    6,313

    5,449

    4,851

    6,166

    4,000

    4,500

    5,000

    5,500

    6,000

    6,500

    7,000

    7,500

    8,000

    Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

    Tota

    l Nu

    mb

    er

    of

    Re

    ferr

    als

    CPS & CWS Referrals Assigned to All CP&P Offices

    2010 2011 2012 2013 2014

    Axis begins at 4,000 to enhance separation of data.

    The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

    the final reported figures. The data is produced for continuous quality improvement across DCF. 6

  • Apr

    2014

    May

    2014

    June

    2014

    Jul

    2014

    Aug

    2014

    Sep

    2014

    ∆ from

    MSA

    6 Months

    Average

    In Home 95% 95% 92% 91% 91% 92% N/A 93%

    Out of Home 92% 92% 90% 90% 93% 93% -5% 92%

    Section I: Child Protection & PermanencyMonthly Staff Contacts (MSA Target for Out of Home Children = 98%)

    MSATarget

    Apr2014

    May2014

    Jun2014

    Jul2014

    Aug2014

    Sep2014

    Contacts with Child - First TwoMonths In Placement¹

    95% 93% 89% 90% 93%

    Contacts with Parents - Reun. Goal(2x/month)²

    95% 77% 77% 74% 72% 72% 74%

    Parent/child Visits - ReunGoal.(4x/month)³

    60% 59% 59% 56% 53% 54% 55%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    Pe

    rce

    nt

    Co

    mp

    lete

    d

    Statewide Key Performance Indicators (KPI)

    [1] Contacts with Child - First Two Months In Placement: (n=618) There is a two month lag in this measure. [2] Contacts with Parents - Reun. Goal (2x/month): (n=3,697) Excludes children who entered/exited in the month (n=105). [3] Parent/child Visits - Reun Goal.(4x/month): (n=3,574) Excludes children who entered/exited in the month (n=226).

    N/A N/A

    88%

    83%

    86% 87%

    82%

    89% 86% 87%

    81%

    88%

    93% 94% 92%

    95% 95% 95% 95% 96% 96% 98%

    96% 96% 96% 98% 98% 98%

    87%

    78%

    88% 91%

    88%

    82% 81% 81%

    82% 87%

    90%

    86% 89%

    70%

    80%

    90%

    100%

    Sep2013

    Oct2013

    Nov2013

    Dec2013

    Jan2014

    Feb2014

    Mar2014

    Apr2014

    May2014

    Jun2014

    Jul2014

    Aug2014

    Sep2014

    Caseload Compliance (Individual Worker Level) (MSA Target= 95%)

    Intake Permanency AdoptionAxis begins at 70% to enhance separation of data.

    Monthly Staff Contacts: In Home (n=21,486), Out-of-Home (n=6,959).

    The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

    the final reported figures. The data is produced for continuous quality improvement across DCF. 7

  • Initial FTMs: (n=316) Compliance excludes children who exited within 30 days of removal.

    Initial Case Plans: (n=313) Compliance excludes children who exited. 6 months average for Initial Case Plans is 95%.

    Ongoing Case Plans (n=1265) Compliance excludes children who exited in the last six months. 6 months average for Ongoing Case Plans is 97%.

    Section I: Child Protection & Permanency

    Quarterly FTMs: (n=1841) Compliance excludes children who exited.

    44%

    57% 64%

    69% 68% 75% 77% 77%

    80%

    74%

    81% 79%

    46%

    46% 52% 55%

    60% 63%

    69% 76%

    80%

    79%

    73% 78%

    79%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    Sep2013

    Oct2013

    Nov2013

    Dec2013

    Jan2014

    Feb2014

    Mar2014

    Apr2014

    May2014

    Jun2014

    Jul2014

    Aug2014

    Sep2014

    Initial & Quarterly Family Team Meetings

    Initial FTM Quarterly FTM

    Initial FTMs have a 30 day lag time for reporting

    94% 96%

    94%

    97%

    93% 95%

    98% 98%

    93% 93% 95%

    93%

    96% 96%

    94%

    99%

    96% 98% 98% 98% 99% 98%

    95%

    97% 98%

    70%

    75%

    80%

    85%

    90%

    95%

    100%

    Sep2013

    Oct2013

    Nov2013

    Dec2013

    Jan2014

    Feb2014

    Mar2014

    Apr2014

    May2014

    Jun2014

    Jul2014

    Aug2014

    Sep2014

    Initial & Ongoing Case Plans

    Initial Case Plan Ongoing Case Plan

    Axis begins at 70% to enhance separation of data.

    The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

    the final reported figures. The data is produced for continuous quality improvement across DCF. 8

  • Section I: Child Protection & Permanency

    54% 51%

    56% 57% 57% 59% 59% 59% 59% 58% 58% 57%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

    Monthly Cumulative Rate of Referral to Early Intervention Service for Eligible Children

    FederalFiscalYear2013

    Eligible Children: Pursuant to the Child Abuse Prevention and Treatment Act (CAPTA) 42 U.S.C.§5106a, a child under three years of age involved in a Substantiated or Established incident of child abuse or neglect, must be referred to the New Jersey Early Intervention System (NJEIS) in his or her county of residence. Rate of Referral: This graph represents the rate of referral by month for the cumulative number of eligible children as a result of investigations completed in the 2013 federal fiscal year (October 1, 2013 – September 30, 2014).

    The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

    the final reported figures. The data is produced for continuous quality improvement across DCF. 9

  • 2,041

    1,633

    (54%)

    (26%)

    (19%)

    578

    Independent Living

    Youth 18-21

    Youth 18-21 years old served by CP&P⁴

    [5] The terms “out-of-home” and “in-home” may not be appropriate for all 18-21 year olds. Youth identified as “in-home” can either be residing with a

    parent/relative, or living independently. Any of these youth may be receiving services. These definitions are currently being reviewed to better understand

    how we capture DCF’s work with this population. The goal of this ongoing work is to create three meaningful categories for 18-21 year olds 1) Youth in a

    formal out-of-home placement setting, 2) Youth that achieved permanency, and 3) Youth that never achieved permanency.

    408

    Youth served “In Home” living with a parent/relative or living independently⁵

    Youth Receiving Adoption or KLG Subsidy

    Family Based Setting

    Congregate Care Setting

    [4] The data includes all 18-21 year olds who are active participants in an open CP&P case as of the end of the month.

    Youth served "Out-of-Home"

    Section II: Adolescent Services

    OAS Quick Facts

    93% 91%

    90% 91% 89% 90% 89%

    86% 85%

    70%

    75%

    80%

    85%

    90%

    95%

    100%

    Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

    Completed Independent Living Assessments of Youth Ages 14-18 years (n= 994)

    2013 2014

    Axis begins at 70% to enhance separation of data.

    The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

    the final reported figures. The data is produced for continuous quality improvement across DCF. 10

  • Section III: Institutional Abuse Investigation Unit

    251 214

    317

    262

    323

    262

    208

    159

    224

    0

    50

    100

    150

    200

    250

    300

    350

    400

    450

    Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

    Nu

    mb

    er

    of

    Re

    po

    rts

    Pe

    r M

    on

    th

    IAIU Child Protective Service Reports

    2010 2011 2012 2013 2014

    88% 89% 90% 85% 82%

    88% 89% 90% 90% 85% 88% 85% 84%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    Sep2013

    Oct2013

    Nov2013

    Dec2013

    Jan2014

    Feb2014

    Mar2014

    Apr2014

    May2014

    Jun2014

    Jul2014

    Aug2014

    Sep2014

    IAIU Investigation Timeliness (MSA Target= 80%)

    IAIU Timeliness

    The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

    the final reported figures. The data is produced for continuous quality improvement across DCF. 11

  • x2

    Section IV: Children’s System of Care

    9,434 9,465 9,577

    9,947 10,153

    10,209 10,248 9,954 9,829 9,859

    6,000

    7,000

    8,000

    9,000

    10,000

    11,000

    Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

    Children in Care Management January 2010 - October 2014

    2010 2011 2012 2013 2014

    Axis begins at 6,000 to enhance separation of data.

    The relative increase in children in care management is attributable in part to an expansion of populations served. This includes children with developmental

    disabilities and children in need of substance abuse treatment.

    674 613

    881

    570

    1,194

    734 583 563

    746 579 519 537 580 523 563

    0

    200

    400

    600

    800

    1,000

    1,200

    1,400

    Children in Care Management by County as of 10/1/2014

    (n= 9,859)

    The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

    the final reported figures. The data is produced for continuous quality improvement across DCF. 12

  • *n includes 2 children placed out-of-state.

    Section IV: Children’s System of Care

    Treatment Home

    3%

    Detention Alternative 1%

    13%

    Intensive Residential Treatment

    Psychiatric Comm. Residence

    Group Home 8%

    Residential Treatment Center 29%

    Children in Out-of-Home Treatment – September 2014

    Out-of-Home Treatment Settings n= 1,619

    Specialty Bed 21%

    25%

    1,735 1758 1759

    1728 1715 1684 1673

    1623 1619

    1,500

    1,600

    1,700

    1,800

    1,900

    2,000

    Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

    Children in Out of Home Treatment Settings - All Children January 2010 - September 2014

    2010 2011 2012 2013 2014

    Axis begins at 1,500 to enhance separation of data.

    Data does not include DD only children.

    1,443 1,296

    1,760 1,610

    1,693

    1,356

    831 841

    1,544

    0

    200

    400

    600

    800

    1,000

    1,200

    1,400

    1,600

    1,800

    2,000

    Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

    Mobile Response Stabilization Services (MRSS) Dispatched January 2011 - September 2014

    2011 2012 2013 2014

    The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

    the final reported figures. The data is produced for continuous quality improvement across DCF. 13

  • Section IV: Children’s System of Care

    9,132 8,190

    10,504 9,678 9,766 9,686

    7,390

    6,489

    8,162

    0

    2,000

    4,000

    6,000

    8,000

    10,000

    12,000

    Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

    Nu

    mb

    er o

    f C

    alls

    PerformCare Total Calls January 2011 - September 2014

    2011 2012 2013 2014

    Total Calls is the unduplicated number of calls in the month.

    1,650

    1,339

    1,866 1,949

    2,069

    2,910

    2,060

    1,626

    1,896

    0

    500

    1,000

    1,500

    2,000

    2,500

    3,000

    3,500

    Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

    Nu

    mb

    er o

    f C

    alls

    PerformCare Calls Related to Children with Developmental Disabilities January 2013 - September 2014

    2013 2014

    CSOC changed the methodology for collecting data on DD related calls thus resulting in a higher number of DD related calls. Calls are now counted as DD Related if the call has a “DD Call Reason or Resolution” or if the Child has an open DD tracking element. Calls may be classified as DD and/or Sandy as these numbers are duplicated.

    The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

    the final reported figures. The data is produced for continuous quality improvement across DCF. 14

  • Section V: Family & Community Partnerships

    DCF's Strategic Priorities for 2014-2016 include developing a data system for Family & Community Partnership and the Division on Women to ensure the timeliness, consistency and quality of data collected from providers.

    2,847

    2,297

    2,591 2,873

    2,042 1,719

    3,010 2,515

    0

    1,000

    2,000

    3,000

    4,000

    5,000

    6,000

    7,000

    Jan Feb Mar Apr May June July Aug Sep Oct Nov Dec

    Family Success Centers - Families Served

    2012 2013 2014

    Methodology for counting FSC clients changed beginning in July 2013 to only count registered participants.

    12,794 12,892

    14,752

    13,565 13,062

    9,613

    3,892

    2,085

    0

    3,000

    6,000

    9,000

    12,000

    15,000

    18,000

    Jan Feb Mar Apr May June July Aug Sep Oct Nov Dec

    School-Based Youth Services Programs - New and Ongoing Clients Served

    2012 2013 2014

    The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

    the final reported figures. The data is produced for continuous quality improvement across DCF. 15

  • Apr-Jun

    2013

    Jul-Sep

    2013

    Oct-Dec

    2013

    Jan-Mar

    2014

    Apr-Jun

    2014⁶

    21 21 21 21 21

    815 788 709 786 752

    681 597 490 554 408

    131 144 133 105 147

    109 133 73 63 68

    1736 1662 1405 1508 1375

    3505 2940 3173 3386 3133

    416 410 375 355 421

    539 477 537 464 548

    Nov-Jan

    2013

    Feb-April

    2013

    May-July

    2013

    Aug-Oct

    2013

    Nov-Jan

    20148

    107 128⁶ 165⁷ 72⁶ 83⁶

    167 249⁶ 135⁷ 181⁶ 61⁶

    Apr-Jun

    2013

    Jul-Sep

    2014

    Oct-Dec

    2014

    Jan-Mar

    2014

    Apr-Jun

    2014

    484 455 431 523 502

    334 687 330 316 293

    818 1142 761 839 795

    Section VI: Division on Women

    Number of New Clients Served

    Ongoing Significant Others Served

    New Victims Served

    Ongoing Victims Served

    New Significant Others Served

    ⁶ Missing information from 1 county.

    ⁷Missing information from 2 counties. In addition, there are some ongoing data quality issues. DoW Coordinators are providing TA to improve the data going forward.

    ⁸ RPE reporting requirements are under revision. Data for the Feb-Apr '14 & May-Jul '14 quarters will be available at a later date.

    Volunteer Confidential Sexual Violence Advocates

    Total SAARC Served

    Hotline/Email Services Provided

    Accompaniments

    Total Number of SAARC Programs

    Total Number of Clients Served

    Number of Ongoing Clients Served

    Displaced Homemaker Program

    Number of Recruitment Presentations & One-Time

    Education Sessions

    Rape Prevention & Education Programs (RPE)

    Number of Doses/Activities Provided at

    Implementation Sites

    946 932 842 891 899

    790 730 563 617 476

    0

    500

    1,000

    1,500

    2,000

    Apr-Jun2013

    Jul-Sep2013

    Oct-Dec2013

    Jan-Mar2014

    Apr-Jun 2014⁶

    Sexual Assault, Abuse and Rape Care Programs (SAARC)

    New Clients Ongoing Clients

    DCF's Strategic Priorities for 2014-2016 include developing a data system for Family & Community Partnership and the Division on Women to ensure the timeliness, consistency and quality of data collected from providers.

    The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

    the final reported figures. The data is produced for continuous quality improvement across DCF. 16

  • Section VI: Division on Women

    1,215

    1,102

    1,333 1,344 1,291

    1,443

    1,243 1,227

    0

    200

    400

    600

    800

    1,000

    1,200

    1,400

    1,600

    Jan Feb Mar Apr May June July Aug Sep Oct Nov Dec

    Domestic Violence Services - Adults and Children Admitted to Residential and Non-Residential Services

    Total New Clients

    2012 2013 2014

    The Domestic Violence data is different from the August 2014 dashboard because of provider data entry changes.

    to ensure the timeliness, consistency and quality of data collected from providers.

    The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

    the final reported figures. The data is produced for continuous quality improvement across DCF. 17

  • Section VII: Tracking Data after SuperStorm Sandy10 Most Impacted Counties

    0

    50

    100

    150

    200

    250

    CP&P Local Offices with >10% Increase in Referrals Comparing September 2013 to September 2014

    Sep 2013 Sep 2014

    Red bars indicate a SuperStorm Sandy designated impacted county.

    0

    10

    20

    30

    40

    50

    60

    70

    Calls to PerformCare from Sandy Affected Families September 2014

    Red bars indicate a SuperStorm Sandy designated impacted county.

    n=489; There were 2 calls that was not attached to any county.

    Calls are counted as Sandy Related if the family has ever answered yes to the question “were you affected by Superstorm Sandy”.

    The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

    the final reported figures. The data is produced for continuous quality improvement across DCF. 18

  • Section VII: Tracking Data after SuperStorm Sandy10 Most Impacted Counties

    0

    20

    40

    60

    80

    100

    120

    140

    Atlantic Bergen Cumberland Hudson Middlesex Union

    Q2 '13

    Q3 '13

    Q4 '13

    Q1 '14

    Q2 '14

    Bergen county includes two agencies, but all waiting victims come from one. The waiting list for this agency is group counseling, and the victim is likely to have received crisis counseling. Cape May, Essex, Monmouth & Ocean are not included. They had 2 or fewer DV victims waiting for services during the entire time period.

    Surveillance of Counties with Unmet Needs for Non-Residential DV Services Domestic Violence Victims Waiting for Non-Residential Services

    0

    20

    40

    60

    80

    100

    120

    140

    Bergen Essex Middlesex Monmouth Ocean Union

    Q2 '13

    Q3 '13

    Q4 '13

    Q1 '14

    Q2 '14

    Atlantic, Cape May, Cumberland & Hudson are not included. They had 10 or fewer clients not admitted during the entire time period. Non -admitted clients are offered referrals to other counties.

    County-Level Surveillance of Residential DV Shelters Over Capacity Women and Children Not Admitted to Domestic Violence Shelters Due to Insufficient Space

    The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

    the final reported figures. The data is produced for continuous quality improvement across DCF. 19

  • Section VII: Tracking Data after SuperStorm Sandy10 Most Impacted Counties

    735 708

    878 909 841

    978

    755 730

    0

    200

    400

    600

    800

    1000

    1200

    Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

    2011 2012 2013 2014

    Domestic Violence Services: Adults and Children Admitted to Residential and Non Residential Services

    In Counties Impacted by SuperStorm Sandy

    The Domestic Violence data is different from the August 2014 dashboard because of provider data entry changes.

    29

    38

    42

    32

    33

    37

    33 30

    0

    10

    20

    30

    40

    50

    60

    Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

    2011 2012 2013 2014

    Residential Domestic Violence Programs: Victims' Average Length of Stay (days)

    In Counties Impacted by SuperStorm Sandy

    The data contained in this dashboard is considered preliminary and as a result, these figures might be different than

    the final reported figures. The data is produced for continuous quality improvement across DCF. 20

  • Local Office M# 3b M# 4 M# 7a M# 7b M# 10 M# 11 M# 16 M# 17 M# 18 M# 20Intake

    Caseload

    Atlantic East 97% 61% 79% 82% 99% 98% 90% 91% 70% 52% 56%

    Atlantic West 93% 59% 76% 68% 89% 97% 90% 92% 66% 51% 49%

    Bergen Central 91% 70% 88% 94% 99% 100% 97% 94% 77% 69% 93%

    Bergen South 90% 63% 89% 93% 98% 100% 95% 91% 78% 63% 97%

    Burlington East 89% 68% 68% 74% 98% 98% 90% 89% 73% 66% 76%

    Burlington West 97% 71% 75% 73% 95% 98% 90% 89% 80% 57% 86%

    Camden Central 95% 63% 64% 55% 86% 95% 88% 93% 70% 38% 94%

    Camden East 95% 71% 65% 64% 97% 98% 94% 97% 82% 54% 99%

    Camden North 89% 61% 55% 43% 97% 98% 89% 91% 78% 57% 91%

    Camden South 97% 78% 62% 52% 99% 99% 96% 97% 67% 52% 96%

    Cape May 89% 82% 77% 77% 99% 95% 94% 91% 72% 49% 93%

    Cumberland East 87% 79% 65% 50% 88% 99% 90% 95% 55% 43% 93%

    Cumberland West 89% 50% 71% 79% 98% 99% 97% 94% 73% 48% 91%

    Essex Central 99% 95% 45% 53% 95% 96% 89% 95% 67% 39% 99%

    Essex North 97% 77% 53% 46% 81% 93% 86% 93% 68% 57% 97%

    Essex South 96% 85% 33% 41% 90% 90% 94% 93% 64% 45% 99%

    Gloucester East 94% 61% 81% 72% 92% 94% 88% 92% 72% 48% 83%

    Gloucester West 95% 88% 68% 63% 88% 97% 90% 95% 74% 55% 89%

    Hudson Central 87% 54% 74% 84% 97% 97% 94% 94% 79% 56% 69%

    Hudson North 97% 81% 83% 85% 91% 99% 99% 96% 84% 74% 96%

    Hudson South 88% 43% 62% 50% 97% 96% 90% 91% 72% 54% 56%

    Hudson West 81% 58% 88% 83% 93% 96% 89% 83% 71% 51% 79%

    Hunterdon 100% 91% 85% 90% 100% 96% 96% 88% 84% 53% 100%

    Mercer North 96% 66% 89% 88% 92% 98% 93% 93% 78% 56% 91%

    Mercer South 97% 62% 92% 89% 97% 98% 95% 94% 83% 64% 99%

    Middlesex Central 94% 68% 50% 83% 100% 95% 93% 90% 73% 43% 83%

    Middlesex Coastal 96% 91% 81% 86% 95% 98% 97% 93% 71% 58% 77%

    Middlesex West 94% 67% 71% 73% 83% 95% 94% 93% 62% 51% 79%

    Monmouth North 90% 71% 38% 41% 97% 97% 91% 92% 64% 48% 78%

    Monmouth South 95% 74% 78% 56% 98% 97% 89% 93% 70% 45% 51%

    Morris East 97% 86% 100% 89% 100% 100% 100% 96% 80% 70% 97%

    Morris West 98% 77% 76% 71% 80% 97% 97% 93% 76% 59% 95%

    Newark Center City 97% 91% 51% 57% 95% 97% 89% 93% 71% 42% 97%

    Newark Northeast 97% 89% 84% 66% 96% 95% 98% 92% 82% 58% 92%

    Newark South 96% 89% 83% 72% 93% 99% 98% 91% 65% 55% 82%

    Ocean North 96% 63% 73% 70% 97% 95% 93% 95% 71% 53% 96%

    Ocean South 98% 77% 53% 53% 98% 99% 94% 92% 62% 44% 97%

    Passaic Central 95% 66% 62% 64% 92% 97% 82% 86% 66% 43% 78%

    Passaic North 97% 85% 87% 81% 97% 100% 92% 94% 75% 52% 88%

    Salem 93% 50% 46% 53% 86% 95% 91% 96% 75% 60% 83%

    Somerset 98% 81% 60% 66% 96% 99% 91% 89% 71% 46% 95%

    Sussex 98% 62% 65% 54% 100% 96% 97% 98% 75% 59% 75%

    Union Central 97% 85% 63% 66% 94% 98% 98% 94% 74% 48% 99%

    Union East 94% 68% 89% 88% 98% 99% 96% 91% 79% 59% 100%

    Union West 98% 74% 86% 77% 95% 99% 100% 88% 77% 60% 99%

    Warren 92% 55% 63% 50% 88% 93% 81% 81% 60% 36% 99%

    Statewide 94% 72% 70% 67% 95% 97% 92% 92% 72% 53% 87%

    Measure # Final

    Target

    M# 3b 98%

    M# 4 98%

    M# 7a. 90%

    M# 7b. 90%

    M# 10 95%

    M# 11 95%

    M# 16 95%

    M# 17 98%

    M# 18 95%

    M# 20 60%

    Intake Caseload 95%Intake Worker Caseload Oct '13- Sep '14

    Met Target Within 10% of Meeting Target < 50% of Final Target

    Monthly Wkr-Child Visits at the Placement Site (Includes Out of State Children) Oct '13- Sep '14

    Wkr-Parent Visits (Reunification goal; 2x monthly) Oct '13- Sep '14

    Parent-Child Visits (weekly) Oct '13- Sep '14

    Case Plans (initial) Sep '13 - Aug '14

    Case Plans (ongoing) Oct '13- Sep '14

    Wkr-Child Visits (first 2 months OOHP) Aug '13 - Jul '14

    Timeliness of Completion (investigations in 60 days) Aug '13 - Jul '14

    FTM (initial) Sep '13 - Aug '14

    FTM (quarterly) Oct '13- Sep '14

    Key Performance Indicators by CPP Local Office

    October '13 - September '14(Unless otherwise indicated in the footnote table)

    Description of the Measure12 Months

    Totaled

    Timeliness of Response (investigations commenced in required response time) Oct '13- Sep '14

    The data contained in this dashboard is considered preliminary and as a result, these figures might be different

    than the final reported figures. The data is produced for continuous quality improvement across DCF. 21