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Australian Indigenous Mentoring Experience

Staff Recruitment Pack Communication & Operations Manager (Melbourne)

AIME provides a structured dynamic educational program that connects volunteer

university students in a one-on-one mentoring relationship with Indigenous high

school kids.

AIME dramatically improves the chances of Indigenous kids finishing school, and

provides education and development for all people connected with the Program.

The objective of AIME is to see all Indigenous kids finish school at the same rate

as every Australian child.

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What’s in this Pack

! Player Profile

! Position Description

! Learning and Development information

! AIME Salary Structure

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Key Dates to Remember

! 19 September 2011 – Applications Open

! 5 October 2011 – Applications Close

! 9 January 2012 – Employment Starts at AIME

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Energetic and a natural born leader. Perfection is their middle name. Highly motivated by the pursuit of excellence and a commitment to the cause, this player quietly pulls together the operations at two or three di!erent sites. Experience in leadership and management shines through when this player takes the court for AIME. It's obvious they've handled pressure and produced results in the past.

Their commitment to excellence in relationship building and communication skills comes to the fore as this player strolls up to the opposition and woos them instantly. All and sundry want be on the same team as this player. A critical cog in the AIME Unit - a constant source of inspiration, they just keep sharing the love and building up con"dence amongst the team.

This player sits in between the Program Director and the Program Managers on the ground. They are responsible for managing two or three Program Managers and their respective Programs. Within the team the Comm & Ops Manager is a linchpin, they connect the session messages and bring them to life through rehearsals with the Program Manager.

They 'Event Manage' at the AIME Learning Centres. They build strategies around Parental, Teacher, Principal and Community engagement, and e!ectively have the chance to see at least 300 university students and 300 Indigenous high school kids across their three Programs have the chance to succeed through the AIME Program.

$68,200(Super-inclusive)

+ Learning & Development Package

POSITION DESCRIPTION: Com & Ops Manager!

Position Details

Reports to Director of Program Operations

Number of staff to manage 2 / 3

Key relationships Program Managers, key Program stakeholders (Mentees, Mentors, Parents, Teachers, Universities and Communities), Program Operations Director, Assistant Program Operations Director, Experience Day Coordinator.

Location of role (predominantly) Melbourne University of Sydney NSW 200

Main Purpose of the Role

The Com and Ops Manager role sits as the operational link between the Program Managers and the Program

Operations Director. They manage, lead and support between 2-3 Program Managers to see the successful delivery of

the AIME Program at their respective university sites.

The Com and Ops Manager’s focus is on the morale and development of their Program Mangers to ensure excellence

in the operational development of the AIME Program on the ground. The Com & Ops Manager can also slot in to

support their Program Managers on the ground, and to work closely with key program stakeholders.

Main Responsibilities

" Manage and motivate a team of Program Managers and volunteer Mentors who are responsible for delivery of the AIME Mentoring Program

" Manage the Mentor recruitment framework and develop localised strategies for each site ensuring the recruitment and selection of the best Mentors

" Work with universities to ensure successful engagement of Mentors and report progress and outcomes of the Program on a regular basis

" Ensure the Program Managers are regularly informed of the key messages that AIME is seeking to present publicly

" Ensure Program Managers are carrying out their daily and weekly responsibilities effectively and efficiently

" Ensure legally approved Mentors receive regular communication updates via the AIME communication processes and that the Mentors are fully trained, informed and equipped to carry out their role effectively and efficiently

" Evaluate the Program Managers, ensuring consistent standards and successful outcomes of AIME’s Programs.

Knowledge, Skills and Experience

" Relevant tertiary qualifications

" Strong relationship development and leadership capabilities

" Management Experience

" Ability to multitask, prioritise and delegate

" Excellent interpersonal skills, sensitivity to cultural and personal diversity

" Excellent Communications skills both written and verbal

" Leadership Skills

" Experience working with Indigenous Australians, or groups of different cultural backgrounds, or at least a desire to learn!

" A commitment to the development of young people and a belief in the power of education.

Learning & Development Strategy 2012 – 2013!

AIME is proud to offer a dynamic environment of learning and development for its staff. AIME is committed to building Australia’s

future leaders – Indigenous and non-Indigenous – and providing an environment that brings all of these future leaders together to

deliver the highest quality, most effective mentoring program available to Indigenous high school kids across our nation; so they

can finish school at the same rate as every Australia child.

AIME Learning & Development Key Programs – Touch-points – Initiatives

1. AIME Staff Camps, AIME Quarterlies & Learning and Development Days

14 days where the whole team comes together in Sydney to touch base each quarter, to reflect, regroup and refine our skills and focus for the next stage.

At the quarterly touch-points the AIME Team attends workshops run by some of Australia’s leading organizations including Google, Coca Cola, Telstra, Origin Energy, and Indigenous and non-Indigenous leaders. Themes include: Leadership, Management, Communication, Team Synergy, Culture and many more.

2. AIME Professional Mentoring and Leadership Program

Our commitment to mentoring also extends to our staff who receive their own Professional Mentor for 5-6 months of the year. It’s a chance for AIME to connect our staff with some of Australia’s current leaders, to grow and learn from their experience, and to then feed it back into our day-to-day work.

The following, are an example of the calibre of people who have been involved as Professional Mentors with AIME: Chris Sarra (Executive Director, Stronger Smarter Institute), Adam Spencer (ABC Radio), Greg Hutchinson (Executive Partner, Bain & Company), Marion Potts (Artistic Director, Malthouse Theatre), Chris Boys (General Manager, Support Services Team, Social Ventures Australia), and many more.!

3. Study and Development Leave

Each AIME staff member will receive an extra 5 days of leave that can be directed towards the staff member’s development. It may mean that some staff choose to complete a course, others may wish to do some reading or writing, others may simply take the time to experience new perspectives through conferences or festivals. Staff simply apply for the extra leave, and then can use the pay for those 5 days of study and development leave and direct it towards something they want to do.

!4. Cultural Leave

Each staff member will also receive 3 days of cultural leave each year. Basically this was brought in to give all of our staff, Indigenous and non-Indigenous, the chance to build their connection with Indigenous Australia. For many of our Indigenous staff it's a chance to get back home, to learn language, or maybe even to go to another blackfella's country and learn from their experience. Then for our non-Indigenous staff, it's a chance to really build that connect point around what it means to be Australian, a chance to maybe volunteer for another Indigenous organisation, or head off with an Indigenous AIME staff member to their country, or attend festivals such as Garma. A strong connection to Indigenous Australia makes us all much richer in terms of our history, identity and sense of belonging as Australians

AIME Salary Structure!

Staff Wage Progression

The following information should be read in conjunction with the notes that are listed on the next page

Level Qualification Guidelines Role Type Year 1 Year 2 Year 3 Year 4 Year 5

1 Yr 12 or equiv, min exp in field, or TAFE/training accredited

Project Manager (Development Stage)

40,000 41,600 43,264 44,994 46,794

2 TAFE/training qualifications, & 5+ years exp in workplace

Administration 55,000 57,200 59,488 61,867 64,342

3 Uni qualified, or training & 2+ years work exp in field

Program Manager 66,000 68,640 71,385 74,241 77,210

4 Uni qualified, or training & 2+ years work exp in field

Project Manager / Com & Ops Manager

68,200 70,928 73,765 76,715 79,784

5 Uni qualified, 5 years+ work experience

Operations Manager 70,000 72,800 75,712 78,740 81,890

6 Uni qualified, 5 yrs + work exp or min 2 years exp in the field

Senior Level Management 75,000 78,000 81,120 84,364 87,739

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This table indicates wage levels, which have been set out under broadly defined Qualification Guidelines based on a combination of educational attainment, skills levels and experience in the field. Pay-rise increments fall on each anniversary of the date you commenced work with AIME, and increase by 4% each year - this increase is above CPI.

Please note the figures quoted in the table include your Superannuation component.

It should also be noted that Management and the Board of Directors reserve the right to offer increases in salary or remuneration on a case-by-case basis and may also offer Contracts of Employment to individuals who may sit outside the listed Qualification Guidelines.!

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Annual Awards (All Staff)

Most improved

Most Reliable

Best Team Player

Outstanding Results/Performer

Best Internal Communicator

Best External Communicator

Best Prepared

Best Relationship Builder

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Allowances (Criteria applies)

Motor Vehicle 1,000

Internet 500

Phone 700

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Discounts (All Staff)

Thrifty AIME Staff Deal

Fringe Benefits Tax Up to $4.5K extra tax free cash in pocket

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Training & Development (All Staff) (Jan 2012) Yr 1 Yr 2 Yr 3 Yr 4 Yr 5 Yr 6 Yr 7 Yr 8 Yr 9 Yr 10

Study & Development Leave

5 Days p.a.

(does not accrue)

0 3 5 5 5 5 5 5 5 5

Staff Camps & Learning & Development

14 Days per year 12 12 12 12 12 12 12 12 12 12

Professional Mentoring 5 Days per year 5 5 5 5 5 5 5 5 5 5

Program Manager Leave (F/T Staff) (Jan 2012) Yr 1 Yr 2 Yr 3 Yr 4 Yr 5 Yr 6 Yr 7 Yr 8 Yr 9 Yr 10

Extra Study & Development Leave

5 Days p.a.

(does not accrue)

0 3 5 5 5 5 5 5 5 5

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End-of-Year Bonuses (F/T Staff)

2 Year Service 2,000

4 Year Service 5,000

6 Year Service 10,000

9 Year Service 15,000

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Cultural Leave (All Staff)

Cultural Leave** 3 days p.a. (does not accrue)

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AIME reviews its salary packaging each year.

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AIME Salary Structure!

Notes and explanations for the AIME Salary Package

AIME Salary Package

This covers details related to your earnings at AIME including wage and pay-rise increments, incentive schemes such as bonuses and awards, allowances that you may be able to apply for and discount opportunities that you can tap into. The AIME Salary Package also covers additional leave arrangements for professional development purposes, study and participation in cultural events.

Bonuses Are for full-time staff only and directly linked to years of full-time service. They are awarded at the end of each year.

For part-time staff who become full-time after two or more years, your part-time hours will contribute towards your calculated service years.

Discounts All AIME staff are able to tap into the AIME Corporate discount with Thrifty, for personal use.

Annual Awards Each year there will be one Award given in each of the listed categories. Staff cannot receive more than one award in any given year. The Awards are determined by each staff member’s ratings total from their combined Staff Progress Reviews in the year. The best score wins.

Allowances Staff can access Motor Vehicle Allowance, Internet Allowance and Phone Allowance if they meet the corresponding criteria.

Cultural Leave Is for all AIME staff to attend Indigenous-learning experiences, conferences and festivals, and to build and share cultural knowledge.

Learning & Development

Study and Development Leave as outlined in the table is only available to Full-time staff and kicks in on your second year at AIME.

The 14 days for Staff Camps and Learning and Development each year are for attendance at Staff Camp in Sydney.

Professional Mentoring days are for preparing and spending time with your Professional Mentor.

Program Manager Leave

For Program Managers to undertake additional training. Similar to Study and Development Leave, PMs can utilise 3 study days in their second year and 5 days for each following year. Only available to PMs after working full time for two years.

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AIME – Building Australia’s Future Leaders